Substance is a leading talent firm offering flexible hiring solutions, including fractional, remote, and permanent roles across all levels, from entry to C-suite. Our focus is on providing companies with top-tier talent while delivering up to 70% in cost savings by sourcing from low-cost regions. We aim to match companies with the expertise they need for any business challenge.

What is Fractional Work?
Fractional roles allow professionals to dedicate part of their time to a project, typically for 3-12 months. These roles offer flexibility and differ from traditional contract or freelance work, as they involve deeper strategic contributions. Whether remote or hybrid, fractional work provides high-impact solutions for businesses looking for part-time but experienced professionals.

Who Needs Fractional Talent?
Companies of all sizes—from startups to established enterprises, across all sectors —seek fractional talent during key growth phases or transitions. They benefit from senior expertise without the cost or need for full-time employees.

Types of Roles for Fractional and Remote Work:
Roles span all levels, including finance, operations, marketing, HR, and project management. Whether you're a seasoned CFO, mid-level operations manager, or a marketing specialist, fractional work provides opportunities to leverage your expertise for impactful results.

We’re looking for professionals across all experience levels with proven expertise in their fields. Candidates should be highly hands on, possess excellent stakeholder management, strong project management and communications skills. Candidates must have a track record of delivering results in dynamic environments. Roles typically range from 3-12 months, with flexibility for remote or hybrid work settings. If you're looking for a flexible way to make a significant impact, Substance has the opportunities for you.

Depending from company to company you are assigned with and the length of the fractional assignment

Established Cleaning Company is hiring cleaning supervisor

• Assist in preparing and managing daily cleaning schedules for staff.

• Coordinate with cleaning staff to ensure timely completion of tasks.

• Communicate with clients regarding schedule changes or special requests.

Quality Control:

• Assist in inspecting cleaning sites to ensure quality standards are met.

• Report any issues or areas needing improvement to the Operations Manager.

• Provide feedback to cleaning staff on performance and areas for improvement.

Customer Service:

• Act as a point of contact for client inquiries and complaints.

• Ensure client satisfaction by addressing concerns promptly.

• Help maintain positive client relationships.

Team Support:

• Assist in training new cleaning staff.

• Provide support during peak times or staff shortages by stepping in for cleaning duties.

• Other Ad Hoc Duties.

Health and Safety Compliance:

• Ensure all cleaning activities comply with health and safety regulations.

Requirements:

Cleaning industry experience

Hands on and operate machine

Friendly and positive attitude.

Class 3 driving license.

Singaporeans only, Interested application please email the resume to [email protected]

Job Responsibilities:

• To perform monthly Balance Sheet and Bank reconciliations.
• To verify payment vouchers for accuracy & completeness and ensure supplier reconciliation is performed correctly with no long outstanding invoices.
• To support the Cost Controller in carrying out monthly inventory checks if required.
• To support Cost Control function in the absence of the Cost Controller.
• To assist in the preparation of all financial statements, income statements, forecasts, and budgets.
• Performs any other related duties that may be assigned from time to time by the Finance Manager or the Management.

Requirement:

• 2-3 years of experience in handling GL.

Responsibilities:

• Liaise with intermediaries/clients on enquiries, renewals, endorsements, etc.
• Assist in monthly reports on the movement of premium income.
• Assist to provide quotation in accordance with the Company's underwriting guidelines.
• Assist Accounts department in premium collection including fronting policies;
• To establish customer benefit services with vendors;
• Provide customer service to corporate clients on their inquiries, requests, complaints and claims matters;
• Plan and organize visitations to clients (new business/renewal/claims happenings).
• Develop good relationship with clients to maintain and enhance existing clients’ business.
• Plan renewal strategies for corporate clients.
• Prepare referral form, issue Cover Notes and collect of premiums.
• Maintain clients’ details and information.
• Other duties that are assigned from time to time.

Requirements:

• Minimum 1 year of adminsitrative experience, preferrably in the insurance space.
• BCP, PGI, HI certificates are an added advantage.

A Better Co Pte Ltd. | EA Licence: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Job Description:

Full time Level 2 Network engineer to perform and handle but not limiting to:

· Project technical lead for ICT Projects

· Support in daily operations on incident management, problem(s) / issue(s) remediation and service(s) restoration.

· Fulfilling of network (routing & switching, DNS, static IP, etc) service request(s) following the Change Management procedure.

· Create and maintain documentations of network configuration, network diagram, mapping, processes, and service records.

· Manage, track and assessment all of principal advisories on patches on vulnerability and firmware upgrades

· Planning and applying of devices security patches and firmware upgrades.

· Any other tasks assigned by the Institute.

· Full time Level 2 Network engineer required qualification and experience:

Job Requirements:

· Relevant Diploma or Bachelors Degree in Computer Engineering (or equivalent).

· At least 3 years of strong experience with in-depth hands-on experience on network devices such as Cisco Nexus switches, Catalyst switches, ASR Routers, Infoblox, Networking Monitoring Tools, Cisco DNAC, etc.

· Candidate must have minimum CCNP certification (routing & switching).

· Strong communications and written skills in English.

· Excellent problem-solving skills in a multi-tasking, fast-paced and complex work environment.

· Good communication skill, positive attitude, team player, resourceful and resolve problems independently.

At least 3 years supporting a campus network infrastructure.

What you need to do now

If you're interested in this role, click 'apply now'.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

In collaboration with the Restaurant Manager and Assistant Manager, supervises all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.

As a restaurant captain, you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.

Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. At the same time, in collaboration with the Assistant Manager to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

Financial Returns

• Assisting the Assistant Manager to maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.

Guest Experience

• Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
• Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
• Greet, smile and maintain eye contact with guests at all times
• Deliver responsive, warm and caring service to guests

Responsible Business

• Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work. Communicate and enforce policies and procedures.
• Ensure that all restaurant equipment (coffee and beer & water machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs.
• Perform other duties as assigned.
• Responsible for guiding the hostess, waiter/waitress and bus boy/girls in the performance of their jobs.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment during outlet’s operation.
• Responsible for the overall sanitation and cleanliness of the outlet during the shift.
• Responsible for the proper maintenance and good working order of all equipment, furniture and fixtures in the outlet.
• Responsible for consistently implementing the service standards and operating procedures in the outlet.
• Responsible for ensuring sufficiency of manpower in the shift.
• Performs other duties and responsibilities assigned by immediate superior, which leads to guest satisfaction and profit for the hotel.
• Alert management of potentially serious issues.
• Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions.
• Handling tactfully on guest request or complaint
• To ensure the standards of service are delivered

What we need from you

High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service outlet or similar setting. Hospitality Management Degree or some college preferred.

Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Reading and writing abilities are utilized often when completing paperwork, ordering, interpreting results, and giving and receiving instructions.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• May be required to work nights, weekends, and/or holidays.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Role and Responsibilities:

• Oversee legal matters for SEA, providing occasional support for other Asia-Pacific (APAC) countries as needed.
• Advise leadership on legal compliance related to corporate and business activities.
• Conduct legal and regulatory research, providing support and analysis.
• Offer professional advice on managing disputes, litigation, regulatory issues, and other contentious matters.
• Draft and review a comprehensive range of commercial and legal documents.
• Translate legal documents and company correspondence as required.
• Stay updated on new laws and regulations that may impact the company.
• Liaise with external professionals and regulatory bodies.
• Deliver internal training on legal issues and risk management.
• Manage the filing and organization of correspondence and documents.
• Participate in various ad hoc assignments as needed.

To Qualify

• A recognized degree in Law
• Significant corporate experience with min 2 -5 years of legal experience gained in-house or in practice with a reputable law firm.
• Ability to work well under pressure

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us [email protected] / +65 6645 4540 for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

French restaurant located in Tanjong pagar, open since 2011, looking for Restaurant Captain, both genders may apply, to ensure all daily activities run smoothly and efficiently.

To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

• Work experience as a Restaurant waiter or similar role in the hospitality industry
• Familiarity with restaurant management software
• Customer service attitude
• Communication and team management abilities

Responsibilities:

· Responsible for all basic cleaning with the premise (cleaning & mopping the floor, emptying the trash bins, cleaning the glass door, disinfection etc)

· Wash basins, sinks and clean toilets

· Any other duties assigned by the superior

Requirements:

· Some relevant work experience is preferred

Working Hours:

· 4 worked days x 4 hours OR

· 5 worked days x 4 hours

We are seeking a talented, dedicated, and highly motivated attorney to lead Meta’s APAC Security Legal team as Director & Associate General Counsel. This is a unique opportunity to have regional and global impact while working on cutting edge and novel issues in an exciting, fast-paced environment across a range of complex regulatory, safety, security, and user data issues. The role requires the ability to manage and lead a team of senior attorneys as well as an individual who can effectively influence and work seamlessly with large multi-stakeholder teams. We require an individual with a strong work-ethic who is proactive, flexible, collaborative, and has demonstrated excellent legal and analytical skills. Strategic thinking, solid communications skills, and a keen interest in learning and working with new technologies and laws across jurisdictions and timezones are a must.

Responsibilities

• Lead a regional team of experienced lawyers in complex legal environments
• Drive strategy and provide advice on matters relating to user data disclosures in response to criminal, civil, and regulatory legal process
• Develop and implement effective policies for processing legal requests and protecting user data
• Coordinate with the global Law Enforcement Legal team on regional advice on product developments and infrastructure projects
• Develop strategic approaches to managing regulatory, criminal and policy legal risks and resolving disputes in APAC
• Work closely with the company’s safety and security teams to protect the people who use our service from abuse
• Support legal and public policy teams’ engagement with regulators and legislators on safety and security policies
• Collaborate with members of Public Policy, Legal, Community Operations, Product, Engineering and others on safety and security matters

Minimum Qualifications

• 15+ years of relevant experience as in-house or outside counsel advising on regulatory, safety and security, investigations and enforcement, policy matters
• APAC regional experience strategically managing and handling contentious regulatory issues and/or criminal matters
• Experience leading teams, characterized by a culture of inclusion and a growth mindset
• Ability to effectively influence and communicate cross-functionally with a strong focus on collaboration
• Ability to think strategically to solve legal challenges with attention to detail
• Experience delivering advice under pressure and experience operating within ambiguity and prioritizing work

Preferred Qualifications

• Experience regionally on issues pertaining to data protection and analogous international laws
• Regional experience engaging with regulators and legislators on regulatory, safety and security matters preferred
• Experience providing guidance to providers in responding to law enforcement requests or criminal matters
• Experience advising technology or telecommunications companies
• Experience with criminal litigation
• Experience with Mutual Legal Assistance Treaty requests, Letters Rogatory, or other forms of international cooperation
• Experience with U.S. law, including the Stored Communications Act, Wiretap Act, Pen Register/Trap and Trace Statute

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Oversee day to day operations of the facility.
• Schedule preparation, pre-planning and resource forecasting to all activities relating to the project.
• Monitor and control material management on site as to ensure proper storage and unnecessary wastage.
• Foster positive communications and relationships with team members, management, vendors and clients.
• Provide for site safety and security, devise and implement site policies and procedures.
• Handle emergencies appropriately according to established procedures, prepare and file accident reports.
• Supervise and evaluate staff, complete employee reviews; keep accurate records ofemployee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate.
• Interview candidates; onboard and train new hires.
• Set project goals and oversee projects to completion, schedule and track assignments.
• Handle sensitive information with confidentiality.
• Communicate with customers regarding products and services.
• Liase and work closely with contractor.
• Proactive, good team player with the ability to meet tight deadlines.
• Any other ad-hoc duties as assigned from time to time.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Forklift Driver Cum General Worker
• Working Location: Benoi
• Working Hours: 6 days (Mon-Fri 8.30 am-6.30 pm, Sat 8.30 am-5 pm)
• Salary Package: Salary $1,800 + OT + Meals + Accommodation + Transportation + tea break
• Duration: Permanent Role

Key Responsibilities

• Operate forklifts to transport trailers (up to 40 feet or more) safely and efficiently.
• Perform general work tasks assigned by supervisors when forklift operations are not required.
• Ensure proper handling and loading/unloading of goods using the forklift.
• Conduct routine checks on forklifts to ensure they are in good working condition.
• Follow all safety guidelines and company procedures during operations.

APPLY NOW!!!

• Experienced in using forklift to trailers up to 40 feet.
• Must have a valid Forklift license.
• A team player who can collaborate, delegate, and lead technicians to meet daily work goals.
• Positive attitude and willingness to learn.
• Detail-oriented with a strong focus on customer satisfaction.
• Meals provided daily.
• Accommodation provided.
• Free company transport between the dormitory and workshop.
• Daily tea break from 3:00 PM to 3:15 PM.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69946 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Coordinate, assign and manage day-to-day operational activities
• Plan and deliver schedules e.g. utilizing available manpower and equipment etc.
• Maintain positive relationships with customers through a positive customer experience
• Serve as liaison between customers and departments within the company.
• Prepare progress report and compile attendance for monthly submission.
• Prepare schedules for cleaners and schedule for periodic cleaning.
• Prepare quotation for ad hoc requests from client
• Record attendance and job completion forms
• Attend weekly meetings in the office
• Experience in writing meeting minutes is a plus.

Requirements

• 2 years of experience in the relevant industry will have an added advantage.
• Good communication skills, both written and spoken.
• Team player, able to work independently with minimal supervision.

Skills

· MS Office | Minutes Writing | Communication | Interpersonal Skills | Problem Solving

To apply, please click on the link below:

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MjA5MHF1aWNrX2hyX3JlY3J1aXRtZW50

*Due to the volume of applications, only shortlisted candidate will be notified. Thank you for your understanding and application.

The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program, you will apply your knowledge by assisting our clients in the Analytics department.

In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From- educating a portfolio manager on Bloomberg’s risk management solutions to helping a trader use our functionality to discover new sources of market liquidity - the variety of problems we solve is immense.

Bloomberg is constantly innovating, and Analytics plays a key role in ensuring clients are educated on new products and enhancements by proactively working closely to upskill them through technology and delivering on-site training and seminars. We also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter.

As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we are the face of Bloomberg for our clients. Consultative and entrepreneurial, we manage client relationships, whilst striving to continually grow our revenue by identifying new business opportunities. We spend our time with our clients, understanding their business goals and outpacing their expectations. Guided by curiosity and purpose, we work to understand their workflows and present them with the most appropriate solutions across our range of enterprise offerings.

What’s in it for you?

You will start by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: industry principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer!

You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries, while continuing to develop your knowledge through asset class and workflow specialist training.

There are multiple opportunities to further your career across the department or the company, with most Analytics representatives progressing towards opportunities in Sales. You may also develop into a specialized support role in our Advanced Team and in time take on a leadership role.

Who you are?

You understand the drivers behind market moving stories and events. You are a solution-finder, with a real passion for providing exceptional customer service in a fast-paced environment and a desire to build a career in a client-facing role, you understand the importance of credibility and building relationships!

This is an entry level role where you’ll need to have:

• A minimum of a Bachelor’s degree and the ability to start in May 2025
• Up to 4 years of work experience
• Demonstrated interest or experience in the financial markets and the aspiration to work in the financial services industry
• Ambition for a client-facing career, with focus on relationship management and sales
• Experience engaging with stakeholders or clients through previous work/internship experience, academic courses, or extracurricular activities
• Interest in innovative technologies and their potential to enhance workflows and efficiencies
• Strong multi-tasking abilities, critical thinking and problem-solving skills
• The ability to learn and adapt quickly in a fast-paced dynamic environment
• Business proficiency and fluency in English and Vietnamese (both written and verbal) to manage respective clients
• Flexibility to occasionally work weekends or on bank/public/federal holiday (weekday off in lieu)

We’d love to see:

• Demonstrated practical exposure to Python or other coding languages preferable
• Previous experience in client relationship management
• Beginner to intermediate experience with Excel and/or VBA

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at: [1] https://www.bloomberg.com/company/.

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

Working Hours:

Full Time: 44 hours/ week, 6-day work week

Job Responsibilities:

1. Report to the Operations Supervisor directly.

2. Obey all lawful instructions from the Superior and the Company.

3. Deliver all his responsibilities for all trips that were assigned to him/her.

4. Adhere strictly to all work and Maintenance schedules as instructed by the Company.

5. Ensure the safety of all passengers, pedestrians and road users.

6. Provide courteous and good services to all passengers and customers.

7. Maintain the cleanliness of the bus at all time.

8. Act as a standby driver when needed.

9. Assist in the office during the off-peak operation hours i.e. during spare time.

10. Perform any other duties as and when assigned by the Company.

Job Requirements:

At least 1 year driving experience Must possess valid Class 4 vehicle license

Benefits:

Leave Entitlement: 7-14

Medical Benefit

Career Development and Training

Walk-in Day:

Every Monday to Thursday Time: 9am to 11am, 2pm to 5pm

Venue: 383 Sin Ming Dr, S575717

Or

message to mobile no. 86906980

• Monday - Friday (7:30 am - 4:30pm)
• Salary range: SGD 1400 - SGD 1600
• Location: Tanjong Penjuru (Jurong area)

Job Responsibilities:

• General cleaning (sweeping, mopping, dusting, wiping, vacuuming, and washing) of office area, pantries, main lobby, and toilets.
• Empty trash and dispose of it properly in the assigned area.
• Maintain stock of cleaning and pantry supplies.
• Perform other relevant ad hoc duties as required.
• Prepare hot water and ensure refills are well managed during office hours.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Manage the standard operating procedures (SOPs) for feedback management and service recovery.
• Apply the guidelines on service delivery at the libraries.
• Develop templates to ensure consistency of service.
• Provide effective and timely follow-up on enquiries received.
• Create training materials/courseware for library colleagues.
• Train and guide Library Executives in managing challenging situations.
• Identify and investigate potential issues at service touch points and intervene to perform service recovery with stakeholder(s), if applicable, to propose solution(s) to address the issues.
• Assist with investigations and mitigate the situation by providing favourable solution(s).
• Compile and analyse the compliments and complaints to provide learning opportunities for library colleagues.
• Implement, support and monitor the service quality activities, e.g. service awareness campaigns, forums, and awards.
• Supervise and assist in collection maintenance and library facilities.
• Train, manage, and participate in the assessment of a pool of student assistants.
• Provide a range of service desk and after office hours services to users in the libraries during the opening hours.
• Perform maintenance of the libraries including basic troubleshooting of equipment and working condition of library facilities.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Descriptions:

• Provide direct patient care and carry out haemodialysis / dialysis procedures for an assigned group of patients requiring Renal Replacement Treatment, assist in the monitoring of therapy outcomes and in data collection.
• Provide direct patient care to an assigned group of patients
• Supervise, guide and direct junior nurses assigned to your team.

Job Requirements:

• Possess a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Nursing or equivalent.
• Advanced diploma / post-basic certificate in any discipline for the Senior Staff Nurse position
• Registered with the Singapore Nursing Board
• Able to perform three rotating shifts that include weekends and public holiday

Only shortlisted candidates will be notified.

You will assist in drug dispensing to patients according to the standard procedures, at the inpatient andoutpatient Pharmacy.

Staff with experience will be responsible for supervising a team to support dispensing workflow, which includes medication orderprocessing, billing, stock management and distribution.

Requirements

Diploma in Pharmaceutical Sciences, Certificatein Pharmacy Technician Courses or its equivalent

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Greet and welcome guests promptly in a warm and friendly manner.
• Attend to phone calls using appropriate telephone etiquette.
• Upsell, promote, and ensure that the guest is enjoying their dining experience.
• Ensure guests are serviced within the specified time.
• Set tables according to the type of event and service standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverage.
• Check the accuracy of bill/checks before presenting to customer or processing the payment.
• Responsible for clearing, collecting, and returning food and beverage items to the proper area.
• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements if required.
• Complete the daily responsibilities that are set for each shift and closing duties.
• Ensure the cleanliness and organization of work areas, chinaware, silverware, glassware, and that the whole restaurant is always kept presentable.
• Conduct routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Conduct monthly inventory checks on all operating equipment and supplies
• Escalate guests complain to superior if unable to conduct service recovery.
• Assist in training, motivating, directing, and supervising the work performance of the employees in the F&B operations.
• To perform any other duties that may be assigned by the Management.

1) need more than 5 years of experience in Online & Retail businesses

2) Have experience to manage a company for more than 10 years

3) Have the necessary businesses networks in China

4) Have good management skills and ability to work with all levels of employees in the company

5) Able to bring in new products to the company's existing product line for the online businesses

6) should have track record to prove that they are able to grow the company 's revenue annually for the last few years in their previous company.

1. Oversee daily operations, plan and schedule manpower.
2. Coordinate with HOD and customers to ensure quality service delivery (compiling, analyzing, and review of operation plans to improve work procedures and quality service delivery)
3. Ensure staffs adhere to safety measures when executing Cleaning tasks/operations.
4. Monitor working time to ensure that overtimes are completed correctly, meeting payroll requirement.
5. Assist in negotiating terms, conditions, and pricing, and ensure they are accurately executed and satisfied.
6. Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations.
7. Completes other duties as assigned by the Director or HOD.

REQUIRED KNOWLEDGE, ABILITY, AND CAPACITY:

1. Nitec & above (in any discipline)
2. IT savvy
3. Possess good customer service skills
4. Demonstrated ability to think strategically and juggle multiple priorities.
5. Excellent verbal and written communication skills and demonstrated success in working on a team.
6. Good team player with effective communication and interpersonal skills
7. Self-motivated, detail-attentive, show a high level of initiative.
8. Experience in laundry industry would be advantageous
9. Class 3 driving license (optional), physically fit as it requires traveling around from site to site

• Clean and sanitize toilets, sinks, and floors.
• Restock restroom supplies such as toilet paper, soap, and paper towels.
• Empty and clean trash receptacles.
• Report any maintenance or repair needs to the supervisor.
• Follow all health and safety guidelines.
• Use cleaning chemicals safely and responsibly.
• Ensure restrooms are clean and presentable at all times.
• Perform routine inspections of restroom facilities.
• Respond to cleaning requests promptly.
• Maintain cleaning equipment and supplies.
• Adhere to company policies and procedures.
• Work independently and manage time effectively.
• Provide excellent customer service when interacting with facility users.
• Document cleaning activities as required.
• Assist with other cleaning tasks as needed.

• Responsible for maintaining the cleanliness in office and pantry and replenish the consumable items.
• Cleaning includes sweeping, mopping floors, cleaning glass doors and windows, washing toilets, watering plants, wiping tables and chairs.
• Clear trash bins in office, pantry and toilets.
• Any other ad-hoc duties assigned by the supervisor.

Responsibilities (including but not limited to)

• Oversee day-to-day clockwork operations
• Develop strategic plans for business operations
• Maintain budgets and optimize expenses
• Supervise all new and current on-going projects and communicate well with all levels
• Establish strong relationship with customers
• Ensure employees work productively and developmental
• Evaluate and improve operations and financial plans

Requirements

• At least 5 years of proven leadership experience in construction industry
• Knowledge of business process and functions
• Strong analytical ability, outstanding organization leadership skills
• Excellent organizational and communication skills, must good in both Madrian and English language to laise with Chinese/English speak clients/associates
• Problem Solving aptitude

Able to do 6 days work week