Job Responsibilities:

1. Project Coordination & Follow-Up

· Track and monitor the progress of all business development projects, coordinating with relevant teams to ensure timely updates and adherence to project milestones.

· Serve as a liaison between the Business Development Director and various teams, facilitating clear communication and efficient project management.

· Maintain comprehensive project documentation, including progress reports, key actions, & timelines.

· Proactively follow up on outstanding tasks, holding team members accountable for deliverables to maintain momentum across projects.

2. Communication & Stakeholder Engagement

· Effectively communicate project updates, instructions, and feedback from the Business Development Director to the team, ensuring prompt action and clarity.

· Support relationship management with internal and external stakeholders by facilitating smooth, professional, and effective communication.

3. Operational & Administrative Support

· Provide administrative support on various business development activities, including preparing documents, managing data, and conducting necessary research.

· Coordinate travel arrangements, event logistics, and other operational needs for the Business Development Director.

· Manage ad-hoc requests and special projects as needed to support the productivity and efficiency of Rigel Technologies’ Business Development team.

4. Calendar /Whatsapp & Email Management

· Oversee and manage the Business Development Director’s calendar, arranging meetings, appointments, and coordinating schedules to avoid conflicts.

· Prioritize meeting requests based on strategic importance, project deadlines, and stakeholder needs.

· Prepare necessary materials for meetings, ensuring the Director is well-informed on objectives and relevant discussion points.

Manage WhatsApp chat and email

Job Requirements:

· Bachelor’s degree in Business, Marketing, or a related field.

· Ability to manage multiple projects, track progress, and ensure adherence to timelines and milestones.

· Excellent verbal and written communication to liaise effectively between teams and stakeholders.

· Experience in building and maintaining professional relationships with both internal and external stakeholders.

· Proficiency in managing administrative tasks such as document preparation, data management, and research.

· Experience managing senior management calendars, prioritizing meetings, and coordinating schedules.

· Ability to handle email and communication tools (e.g., WhatsApp) efficiently, prioritizing messages based on urgency.

· Strong knowledge of Microsoft Office

Exceptional organizational skills, with the ability to manage time effectively and maintain accuracy across tasks.

About the company

Our client is a leader in the education sector, dedicated to fostering an environment that empowers future leaders in this digital age. They are committed to academic excellence, cutting-edge research, and a dynamic learning culture that embraces continuous transformation to stay ahead in the rapidly evolving technology landscape.

About the role

The Head of Compensation, Benefits, and Payroll is responsible for designing, implementing, and managing compensation and benefits programs that align with the organization's goals and market trends. This role also oversees the payroll function to ensure accurate, timely, and compliant employee payments. The incumbent will drive strategic initiatives to attract, retain, and reward talent while maintaining cost efficiency and regulatory compliance.

About the responsibilities

You are responsible for developing and managing competitive compensation structures, benefits programs, and payroll operations aligned with organizational goals. Key duties include conducting salary reviews, job evaluations, and pay equity assessments; ensuring payroll accuracy, compliance, and process efficiency; and maintaining up-to-date governance frameworks for all functions. The role involves collaborating with HR, Finance, and leadership to align strategies, educating stakeholders on policies, and leveraging workforce data to drive informed decisions. You will also lead a team of 5, including the payroll team.

What you will bring along with you

A bachelor’s degree in Human Resources, Finance, Actuarial Science, Economics, or it’s related field. You will also bring along with you 13 years of experience in similar capacity, coupled with at least 5 years in a people manager role. Expertise in designing and managing compensation and benefits programs, strong knowledge of payroll systems and regulations, and proficiency with HRIS and data reporting tools are essential. The role requires excellent analytical, problem-solving, and interpersonal skills, along with a strategic mindset, attention to detail, and high ethical standards. Having strong stakeholder management skills would be a key to success in this role. Candidates with consulting backgrounds who are looking to move into an in-house capacity are also encouraged to apply.

This is a local role and would be a great fit for candidates with experiences in local listed companies and/or in the public sector.

Why you will love this role

This role offers the opportunity to shape the organization’s approach to rewarding talent, ensuring operational excellence, and fostering an engaged and satisfied workforce. If you’re ready to make an impact, please send in a copy of your CV in MS word format to [email protected] to apply!

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Must work on weekends/PH.

· At least 5 years experience preferred

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Duration: 1 year contract

Location: Raffles Place

Responsibilities

• Manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team (Recruiters, Coordinators, other Sourcers) & hiring managers throughout the recruitment lifecycle to ensure business's needs and goals are fulfilled.
• Develop a holistic business understanding and manage stakeholder relationships including HR, hiring managers, and external partners.
• Own and drive innovative sourcing strategies, initiate new projects and/or optimise current processes to improve recruiting process and efficiency
• Conduct complex data analysis and share up-to-date, accurate, and value-adding market intelligence to business leaders to support business growth.
• Prequalify potential candidates to determine their qualifications
• Own interview scheduling process and communicate logistics to both candidates and hiring teams
• Manage candidate communication throughout the recruitment process and providing feedback.
• Ensuring a great candidate experience and advocate company as a great place to work for all candidates.

Requirements

• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Strong analytical and problem solving skills with capability to analyze high amounts of data to support business strategies and decisions.
• Excellent interpersonal skills with the ability to build rapport quickly with stakeholders and communicate effectively across all levels of the organization internally, as well as externally.
• Sourcing experience in a high-volume environment (via search firm or in-house recruiting environment)
• Experience partnering with recruiters, hiring teams and external partners across different offices.
• Ability to contribute in a fast-paced work environment and prioritize multiple functions and tasks.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/details/10306

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Your new company
A payments organisation is looking for a 6 months support.

Your new role

• Partnering with candidates, recruiters, hiring managers, to ensure a smooth process through the hiring pipeline
• Ability to quickly scan submitted resumes through direct sourcing and route to the correct hiring managers
• Manage interviewer rosters, schedule interviews, collect feedback, and help ensure offers and onboarding processes
• Organized ability to track assigned candidates, progress and pending items
• Ability to handle stakeholders
• Experience in recruitment for corporate functions will be highly advantageous

What you'll need to succeed

Your previous experience in a similar role will lead to your success, as you will ideally have:

• Possess prior experience within in-house and fintech or payments
• At least 5 years of end-to-end recruitment experience

What you'll get in return

You will be given the chance to continuously grow in the company due to the expanding business entity, whilst being a part of the team in the growing payments business.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Your new company

This is a global bank with a strong presence and branding.

Your new role

• Diary management, including organizing internal or external meetings
• Coordinating on-boarding and off-boarding work
• Providing support including request handling for application access and obtaining necessary approval for business activities
• Recording client meeting in Compass, registering event in Global Event Management System for client and creating road show for business traveler
• Preparing supporting document for Travel and Expenses reimbursement report and follow up action
• Booking and providing necessary arrangements and documents for business travel
• Managing Office supplies
• Providing ad hoc administrative support
• Ability to support at least 27 bankers

What you'll need to succeed

• Executive assistant with Banking/Financial Services or equivalent experience
• 5 years of experience supporting multiple directors with administrative tasks and related duties is highly advantageous

What you'll get in return

This is an excellent opportunity to be part of a cohesive renowned banking community. You will be part of a collaborative working environment and you will gain exposure within the business unit.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924
Company Registration No: 200609504D

Responsibilities

• Manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team (Recruiters, Coordinators, other Sourcers) & hiring managers throughout the recruitment lifecycle to ensure business's needs and goals are fulfilled.
• Develop a holistic business understanding and manage stakeholder relationships including HR, hiring managers, and external partners.
• Own and drive innovative sourcing strategies, initiate new projects and/or optimise current processes to improve recruiting process and efficiency
• Conduct complex data analysis and share up-to-date, accurate, and value-adding market intelligence to business leaders to support business growth.
• Prequalify potential candidates to determine their qualifications
• Own interview scheduling process and communicate logistics to both candidates and hiring teams
• Manage candidate communication throughout the recruitment process and providing feedback.
• Ensuring a great candidate experience and advocate company as a great place to work for all candidates.

Qualifications

• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Strong analytical and problem solving skills with capability to analyze high amounts of data to support business strategies and decisions.
• Excellent interpersonal skills with the ability to build rapport quickly with stakeholders and communicate effectively across all levels of the organization internally, as well as externally.
• Sourcing experience in a high-volume environment (via search firm or in-house recruiting environment)
• Experience partnering with recruiters, hiring teams and external partners across different offices.
• Ability to contribute in a fast-paced work environment and prioritize multiple functions and tasks.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Operations Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Summary:

Reporting to the Commercial Operations Manager SEA, the primary responsibilities of the operations support specialist will be to work with cross-functional teams in SEA markets, to drive improvements across operations process and monitoring, distributor contracting processes and KPI management, as well as help enhance Health Care compliance (HCC) processes and controls across the region.

This person will work with local and SEA leadership in operations support; as well as local legal and procurement teams, to convey and review the business specific requirements in distributor and customer contracts and will work to enhance performance monitoring tools against contractual KPI’s. Additionally, this person will work closely together with local HCC and commercial teams to improve and implement Health Care Compliance processes and controls, such as sample/free goods monitoring as well as HCP (Healthcare Professional) interactions around Fee-For-Service and Educational Grant transactions.

Key Stakeholders

• Country leadership team for SEA markets
• SEA Legal and HCC teams
• SEA Finance, procurement, and tax teams

Major Duties & Responsibilities

Operations Support

• Monitor end-to-end process on quarterly samples, bundle deal, free goods and demo equipment trackers in collaboration with local markets
• Support SEA operations manager and Commercial Director with regular operations activities as required including organising local operations review meetings, data support, etc.

Health Care Compliance Processes and Controls

• Improve and implement Health Care Compliance processes and controls
• Process Change management and communication with the cross functions team (commercial, tax, HCC, legal)
• Support SEA team for HCC audits and data requests.
• Commercial representative in audit findings and mitigation plan discussions.
• Implementation lead for mitigation, control and monitor improvement plans.

Distributor Performance Management

• Tracking of Distributor performance against contractual KPI’s.
• Support performance discussions and recommend improvements in case of underperformance.
• Review distributor processes and collaborate with the cross functions team (commercial, tax, HCC, legal etc) to ensure ongoing and robust compliance environment.

Distributor change process (RFP) and Contract Management

• Monitoring of contractual end-dates and initiating renewal or RFP process.
• Representing Commercial team in RFP Procurement process i.e. collecting RFP requirements.
• Support business negotiations with customers or distributors as needed.
• Providing local legal teams with contract templates and business specific requirements.
• Review contracts (e.g. distributor agreements, deal agreements) and liaise closely with cross function teams to ensure compliance (Tax, Legal, HCC etc).
• Primary project manager for distributor transition (license and stocks transfer, commercial process SOP establishment etc.)

Requirements

• Bachelor’s degree or equivalent (in Business, Supply Chain, Engineering or Finance).
• Minimum 5 years of experience in finance, operations, and/or procurement field. Any legal experience will be a plus.
• Demonstrated ability to influence business partners with fact-based data.
• Advanced computer literacy (PowerPoint, Excel, etc.)
• Team player across levels, functions, and reporting lines

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

The Role:

• Prospect, develop and drive sales plans to promote and sell laboratory reagents, consumables and equipment to the institution (universities and institutes) market
• Manage key accounts and identify new customers
• Evaluate customer needs and market competition
• Manage sales strategies to improve market share and profitability for the business
• Provide regular reports to the management team on market / customer / sales trends
• Report market trends of new & existing products in the local market
• Develop SPD Scientific company image in the market as a reliable partner for all their needs

The Pre-requisites:

• Tertiary education in Scientific field
• Prior sales/lab experience in Industrial testing laboratories is a plus
• Excellent written and verbal communication and interpersonal skills
• Proven ability to build relationships, influence customers at all levels
• Team player with the ability to work independently
• Professional, self-motivated, focused and creative

Company’s Profile

Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Plan, implement, manage, monitor, and upgrade IT security solutions.
• Support projects by delivering project deliverables and completing milestones.
• Develop and maintain technical, operational, and configuration documentation necessary for project implementation.
• Coordinate and manage vendors for product implementation and troubleshooting.
• Evaluate security products and conduct Proof of Concept (POC) to verify the effectiveness of security measures, ensuring their continued efficacy post-implementation.
• Provide technical support and incident response for IT security infrastructure components to the maintenance team.

Requirements

• Proficient in Endpoint Security solutions, including Anti-Malware, Host Firewall, Application & Change Control, Disk Encryption, and EDR.
• Knowledgeable in Identity & Access Control solutions, such as PKI solutioning, Hardware Security Module (HSM), Privileged Access Management, 2FA, and OS Hardening Policies.
• Implement Endpoint or Identity & Access Control Security tools.
• Familiarity with various operating systems like Windows or Linux.

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a specialist clinic located at the city.

• Front desk and customer service duties.
• Patient registration and key in appointment.
• Answering phone calls and enquiries.
• Assist healthcare providers during examinations and procedures.

Requirements:

• GCE ‘N’ Level and above
• At least 2 years’ of experience in clinic setting.
• Excellent communication and interpersonal abilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.

You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.

Additional job description

As a Generative Artificial Intelligence (AI) Specialist, you will work with Product Development and Technical Sales teams as an Generative AI subject matter expert to bring Google Cloud AI products to customers and partners.

In this role, you will help prospective customers and partners understand the power of Google AI, explaining technical features, helping customers design architectures, build AI powered applications, and problem-solving any potential roadblocks. You will also have the opportunity to help customers leverage Google Cloud’s Generative AI services, including Large Language Models (LLM) and specialized Machine Learning (ML) hardware developed by Google, called Tensor Processing Unit.

Qualifications

Job responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Provide AI expertise to support the technical relationship with Google’s customers, manage product and solution briefings, create demos, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution.
• Support developers, creators, and enterprises to leverage Google’s Generative Language APIs so they can build their own AI products in the future.
• Travel to customer sites, conferences, and other related events as needed.

Minimum qualifications

• Bachelor's degree in Computer Science, Software Engineering, other quantitative field (e.g., Physics, Mathematics, Statistics), or equivalent practical experience.
• 3 years of experience serving as a technical solution architect, technical solutions consultant, or any other technical client-facing role.
• Experience with one of the following areas: Generative AI, Large Language Models (LLMs), Big Data, Machine Learning.
• Experience with AI products, AI technologies, or AI infrastructure.
• Ability to communicate in English fluently in order to support customers.

Preferred qualifications

• Master's degree in Computer Science or a related technical field.
• Experience with building AI and machine learning solutions, Machine Learning Operation frameworks like Kubeflow, and leveraging specific machine learning architectures (e.g., deep learning, LSTM, etc.).
• Experience architecting and developing software or infrastructure for scalable, distributed systems, and with machine learning technologies.
• Understanding of AI Models, Large Language Models, and AI specialized infrastructure especially as it relates to AI trends and issues within businesses.
• Understanding of responsible AI practice.
• Ability to learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.

Julian Grey's client is a renowned PR agency for prominent media outlets.

Responsibilities

• Develop and execute comprehensive PR strategies aligned with clients' business goals.
• Offer strategic guidance and mentorship to ensure effective implementation by the team.
• Collaborate with senior leadership to contribute to the overall business strategy, managing timelines, budgets, and deliverables.
• Comprehend clients' business objectives and create programs, pitches, plans, and strategy decks in alignment.
• Manage reputational risks and uphold agency integrity during challenging situations.
• Cultivate and sustain strong client relationships, acting as a trusted advisor.
• Tailor PR campaigns based on a deep understanding of clients' industries, goals, and challenges.
• Ensure client satisfaction and retention through consistent communication and results delivery.
• Lead media/influencer relations efforts, fostering connections with top-tier outlets and influencers.
• Supervise content development, including pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams for seamless integration of PR with other business functions.
• Provide leadership to the PR team, fostering a collaborative and innovative work environment.
• Manage operational aspects, ensuring efficient workflows, processes, budgeting, resource allocation, and project timelines to meet client expectations.

Requirements

• Minimum 5 years' experience.
• Experience with strategic PR planning, crisis management, team leadership, and impactful campaign development.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our company is expanding looking for like-minded and driven individuals, to grow and achieve greater heights together! We represent international clients to provide them with effective sales and marketing strategies to boost clients’ sales revenue and brand awareness.

Responsibilities

- Drive customer acquisition through events/roadshow

- Ensure smooth operations in events/roadshow

- Team strategic thinking to meet clients expectations

What we offer

- 1-to-1 mentorship (no experience are welcome)

- Teamwork and fun environment

- Career advancement opportunities

- Personal development opportunities

Great things are never done by one person, they’re done by a team -Steve Jobs

Join us to be part of the growing team!

Procurement Specialist (Contract)

You will be responsible for the procurement of spares/parts, supplies and services for the maintenance and operation of the power plant and its facilities.

Responsibilities

• Collaborate with plant engineers and personnel from the maintenance / operations / facilities teams on the requirements of the materials / services based on stipulated technical specifications and scope of work descriptions.
• Perform sourcing activities from both local and overseas vendors.
• Prepare and send out RFQs to the relevant suppliers/vendors and monitor their submissions.
• Conduct supplier evaluation and manage selection processes to ensure submissions are in line with the technical and commercial specifications.
• Expedite the delivery of the order and communicate with the internal stakeholders for any changes to the order as needed.
• Resolve supply, quality, and service invoicing issues with vendors and ensure commercial, legal and contractual compliance in all the procurement transactions.
• Undertake procurement continuous improvement initiatives.

Requirements

• Engineering degree in Mechanical / Electrical / Control & Instrumentation or equivalent.
• Technical procurement experience in a similar environment will be advantageous.
• Strong technical knowledge and evaluation writing skills.
• Excellent planning, organising, communication, and negotiation skills.
• Proficiency with MS Office suite especially Excel. SAP experience will be a plus.
• Resilient, self-driven and independent team player with the good ability to work multi-task and meet deadlines.

Key Responsibilities:

• Responsible for generating scripts and templates required for the automatic provisioning of resources
• Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings.
• Build scripts to integrate with the organization’s systems as a service offering.
• Stay well-informed of failures and complications related to a cloud offering.
• Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc.
• Manage a complex cloud environment in accordance with company security guidelines

Requirements:

• Mandatory - having expertise in deploying and managing IaaS & PaaS Infrastructure services on AWS, GCP & VMWare environments using Terraform, Cloud Formation, CDK (Cloud Development Kit) & Ansible
• Hands on experience in Ansible tower as well as writing and deploying Ansible Playbooks
• Relevant cloud certifications such as AWS Cloud Practitioner or Sys Ops .
• MUST have experience on Singapore Government Cloud
• Familiarity with containerization technologies such as Docker , Kubernetes Docker and EKS. And
• Public cloud delivery know-how with AWS and/or Azure
• Hands-on AWS experience with at least 2 implementation (preferred in an Enterprise scale environment)
• Experience with core AWS platform architecture, including areas such as: Organizations, Account Design, VPC, Subnet, segmentation strategies.
• Experience with Cloud native Backup and Disaster Recovery approach and design
• Knowledge of DevOps and CI/CD pipeline (GitHub, Jenkins, Artifactory)
• Familiar with Encryption, Logging, and Privacy/Security Protocols (e.g. TLS 1.2, ELK stack)
• Familiar with one of the enterprise operating systems (Microsoft Windows Server (20012 & up) and/or RHEL 7, 8)

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

Responsibilities:

This role requires a combination of strategic thinking, project management, business analysis skills and end to end project execution experience. You must have strong customer-centric and innovative mindset while keeping business objectives and drivers in mind.

Putting yourself into the shoes of an internal consultant for this role, you will be in charge of planning, creating and implementing effective solutions that drives several aspects of AI usage in different business areas including chatbots, virtual agents, machine learning, and others.

Key channels cover both online and offline from traditional branch concept, remote assisted services by Relationship Managers, call centre, email, social media to innovative conversational engagements.

Collaborating with other business units, you will also help to drive targeted/ personalized strategy to deliver the right messages/ content to the right customers at the right time through the right channel based on client’s persona, preference and behaviour.

Engagement Strategy and Planning

• Keep up with the latest advancements in AI trends & technologies, including Gen AI and the latest features of popular tools;
• Conduct market research and competitor analysis to identify the gaps in meeting the constant evolving customer needs and expectations across various channels (from traditional brick and mortar to various types of online engagements);
• Collaborate with cross-functional teams to understand requirements and develop AI solutions;
• Develop, prioritize and maintain a strategic roadmap with implementable initiatives and realistic timelines;
• Work with relevant business units/ stakeholders to define clear OKRs to drive successful implementation.

Digital Asset Development to Launch

• Collaborate with cross-functional teams to conceptualize, understand scope, design, develop digital assets that will create a differentiated way to engage customers;
• Possess strong foundation in customer experience and user journey mapping/ development (e.g. persona development, archetype definition, user stories development etc.);
• Able to translate customer journey into detailed functional requirements and specifications;
• Able to liaise independently with external vendors/ 3rd parties and tech team for solution development;
• Develop a comprehensive go-to-market plans to ensure successful product launch;
• Able to develop structured plans to drive adoption.

Compliance and Risk Management

• Ensure that all proposed plans/ solutions adhere to all regulatory requirements and industry standards;
• Collaborate with compliance and legal teams to manage risk and maintain a strong compliance posture.

Stakeholder Communication

• Communicate product updates, milestones, and key performance indicators to internal stakeholders and executive leadership;
• Proactive in recommending solutions and escalate issues/ challenges with proposed mitigation measures.

Requirements:

General

• Proven experience (4-8 years) in customer experience, project management, product management or a related role;
• Excellent management report preparation (slides development), communication and presentation skills;
• Proven experience in management consulting is a plus;
• Previous experience in digital bank is a plus;
• Design thinking experience is a plus.

Knowledge

• Strong understanding of existing Gen AI services e.g. OpenAI, Bard etc.
• Knowledge in AI (e.g. conversational engagements), Natural Language Programming, Machine Learning, Large language Model, statistical modelling, with hands-on experience using different tools;
• Strong knowledge in channel management or channel engagement strategy preferable omni-channel experience;
• Strong understanding of banking products, financial services, and industry trends, is a plus;
• Knowledge of regulatory compliance in the banking industry is a plus.

Skills

• Strategic thinking: able to see the big picture and connect the dots;
• Well-organized, is detail oriented, and with the ability to multi-task;
• Able to adapt in fast paced environment;
• Hands-on approach with high level of self-motivation;
• Demonstrates a sense of responsibility and accountability for assigned tasks;
• Analytical mindset with the ability to make data-driven decisions;
• Strong problem-solving skills and attention to detail.

What you'll do:

As a Client Transfer Agency Specialist, your role will be pivotal in maintaining positive, long-term operational relationships with assigned financial intermediaries. You will be responsible for supporting their needs daily and resolving any operational inquiries that arise. Your ability to develop efficient interfaces with these intermediaries will be crucial to your success in this role. You will also oversee or manage projects aimed at meeting this objective. Part of your responsibilities will include managing exposure items such as aged trades and unapplied wires. Your keen eye for identifying the needs of Sales and Marketing and financial intermediaries will be highly valued. Additionally, you will assist with gathering transaction data in support of short-term trading surveillance.

• Act as the main point of operational contact for all levels of assigned financial intermediary relationships.
• Support financial intermediary needs daily, including any changes to service environment.
• Responsible for resolution of operational inquiries coming from assigned relationships.
• Assist in development of efficient interfaces with financial intermediary in all regards.
• Oversee or manage projects to meet this objective.
• Manage exposure items, including aged trades, unapplied wires, and similar.
• Continually identify the needs of Sales and Marketing and financial intermediaries.
• Provide relevant information about financial intermediary for incorporation into monthly Management Awareness Report (MAR).
• Assist with gathering of transaction data in support of short-term trading surveillance.

What you bring:

The ideal candidate for the Transfer Agency Analyst position is someone who brings strong people skills and relationship skills to the table. You should have a solid understanding of investment fund operations and be highly focused on how changes in the business environment may impact our client's financial intermediaries and investors. Your strong belief in client service coupled with a high appetite for quality will set you apart. Excellent verbal and written communication skills are essential, as is the ability to handle multiple tasks simultaneously. You should be able to learn and process information on the evolving Fund business and its procedures/processes quickly and efficiently.

• Strong people skills and relationship skills.
• Knowledge of investment fund operations.
• Highly focused on how changes in the business environment may impact AB’s financial intermediaries and investors.
• Strong client service beliefs and a high appetite for quality.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Ability to learn and process information on the evolving Fund business and its procedures/processes.

What sets this company apart:

Our client is a globally recognised company that provides transfer agent services, including shareholder account recordkeeping, transaction processing, client services and dividend distribution to a multitude of globally distributed investment products. They have designated four servicing locations across the globe, each responsible for processing shareholder requests and assisting customers originating from a certain region of the world. This role offers an exciting opportunity to work in a dynamic environment in Singapore, one of their key servicing locations.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Singapore Based (Ang Mo Kio)
• Mon-Friday 8:30am-5:30pm + OT (Standby 24/7 Duty on Rotating Schedule with allowances provided)
• Salary : $1,800-$2,500 + Allowances + OT
• With relevant experienced in Service and Facility Maintenance for hospital, industrial sites is an advantage; Training Provided
• Career Progression Opportunities

Job Descriptions:

• Carry out Preventive & Corrective Maintenance in accordance with the Standard Operating Procedures and Work Instructions.
• Co-ordination of site works with sub-contractors/customers
• Provide both local & overseas on-site support services for systems testing & commissioning and clients' training
• Attend to any Emergency service call during & after office hours & Public Holidays (weekly standby on rotation basis)

Job Requirements:

• Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background
• Experience in site coordination, installation works is an advantage
• With relevant experienced in Service and Facility Maintenance for hospital, industrial sites is an advantage
• Experience or knowledge in Installation and commissioning of devices for Electronic Low Voltage (ELV) System (examples: Intercom, FDAS, ACS, BMS, BGM/PA, Nurse Call, CCTV, Alarm System, etc.)
• Training Provided

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Profile Summary:

You will be processing the applications and executing the due diligence checks for candidates who are applying to be Representatives with the Company. You are required to ensure all processes are carried out in accordance with Standard Operating Procedures (“SOP”) with high level of accuracy and, within stipulated turnaround time (“TAT”).

Job Description:

• Processing of applications for candidates who are applying to be Representatives with the Company.
• Execution of required due diligence checks and documentation relevant to the Fit and Proper Certification of Representatives under the Representative Notification Framework (“RNF”).
• Execution of checks with Past or Current principal(s) / employers (s), Education Institutions or Professional Body
• Liaison with internal and external stakeholders (e.g. Agency Leaders, Candidates and Verifiers) to carry out the required due diligence checks.
• Timely and accurate record keeping, documentation and reporting.
• Ensure all processes are carried out accurately and timely in accordance with Standard Operating Procedures (“SOP”).
• Identify opportunities to reduce manual work through process automation, digitalization and/or system enhancements.
• Other ad-hoc tasks as assigned.

Who we are looking for:

Competencies & Personal Traits

• Strong interpersonal and communication skills.
• Confident in decision making and problem solving.
• Ability to adapt to fast-paced and challenging work situations.
• Meticulous, with eye for details.
• Curiosity in exploring new tools and solutions to address operational needs.

Working Experience

• Relevant working experience will be advantageous.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint) will be advantageous.
• Familiarity with mail merge, spreadsheet management, and basic data analysis will be advantageous.

Education:

• Diploma/Degree in Business Management

Language:

• Strong command of English

Maltem Singapore is currently seeking a Junior Data Management Specialist for our Wealth Management Client.

Summary:

Support Research Data Management BAU and projects.

Skillset Requirements:

• Possess a degree in Engineering, Computer Science/Information Technology or related fields from recognized tertiary institution.
• Data Operations, Data Quality Checks and UAT focused is a must.
• Relevant experience in interacting and liaising with Vendor counterparts.
• Possess 1 to 3 years of relevant data operations working experience.
• Experience in managing data reconciliation/quality checks/dashboarding (implementation, monitoring and troubleshooting).
• Ensure that the data issues are actively detected, tracked, and fixed without breaching SLA.
• Hands on experience in Snowflake and Tableau.
• Basic Python will be advantageous.
• Experience in performing User Acceptance Testing (UAT).
• Able to work closely with business end-users, Data Vendors, Data Product team and Data Engineers to facilitate ingestion of new data and provide support existing data while adhering to our established data framework processes.
• Experience in in providing documentation support, e.g. in technical/functional specifications.
• Able to provide clear requirements and collaborate with Data Engineers to enable robust and scalable design of data solutions for data ingestion and management across our diverse range of datasets.

Product Knowledge and Support:

• Develop a deep understanding of the company's product portfolio.
• Provide technical support to customers and the sales team regarding product features, specifications, and applications.
• Assist in the preparation of product documentation, including datasheets, manuals, and user guides.

Sales Support:

• Collaborate with the sales team to respond to customer inquiries and provide product-related solutions.
• Assist in preparing quotes, proposals, and presentations for potential clients.
• Support the sales team in managing customer accounts and tracking sales orders.

Customer Service:

• Address customer questions and concerns promptly and professionally.
• Handle customer complaints and work with the relevant teams to resolve issues effectively.
• Ensure customer satisfaction by following up on orders and service requests.

Market Research and Analysis:

• Conduct market research to identify trends, competitor products, and customer needs.
• Provide insights and feedback to the product development team to enhance existing products or develop new ones.

Documentation and Reporting:

• Maintain accurate records of customer interactions, sales activities, and product issues.
• Prepare regular reports on sales support activities, customer feedback, and product performance.

Training and Education:

• Conduct training sessions for the sales team and customers on product features and best practices.
• Develop training materials and resources to support ongoing education efforts.

Collaboration:

• Work closely with the product development and marketing teams to ensure that the sales team is equipped with the latest product information.
• Coordinate with logistics and operations teams to ensure timely delivery of products to customers.

Continuous Improvement:

• Identify areas for process improvement within the sales support function.
• Suggest and implement improvements to enhance customer experience and operational efficiency.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Experience: Previous experience in sales support, customer service, or a related role.

Skills:

• Strong communication and interpersonal skills.
• Technical knowledge of the company's products.
• Problem-solving abilities and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

Working Hours: Mondays – Fridays (12am- 9am)

Looking to join a young and ambitious set up that is looking to grow in this region?

uSMART SG is looking to expand its team and is currently looking for a candidate for the above position.

To be effective in the role

• Be part of the Client Services Team to maintain a high standard of customer satisfaction and to resolve any enquiries that clients may have
• Proactively touch base with our clients to ensure they complete the client onboarding process
• Reach out to clients to ensure customer experience is positive, promote new features and service and ongoing promotion.
• Be proficient in the traditional mediums of customer contact, call-ins, emails, online chats and also social media responses
• Attend to clients’ enquiries on our product offerings, account opening / management matters and general enquiries
• Reach out to our internal base of clients for their account matters
• Perform simple trade executions and liquidations for margin calls
• Process account opening review and follow up, make sure the account opened accurately and timely.
• Dealing in Securities, placing trade for clients.

Requirements:

• 1 to 2 years of working experience in a similar capacity in the equities or investment industry
• Familiar with financial products like equities, funds and services
• Outgoing personality with excellent interpersonal communication skills
• Accreditation in CMFAS 1a, 6 and 6a.
• Expected to work closely with overseas office in China and Hong Kong hence proficiency in mandarin will be an added plus
• Fresh graduates with keen interest in financial markets, and driven character will also be considered

About Us:

uSMART Securities is a leading global investment company that brings ease and convenience to investors for all their investment needs.

With operations in Singapore, Malaysia, Hong Kong and China we believe in using technology and intelligent solutions to provide a holistic platform offering to investors that they will need in their investment needs.

With a staff strength of more than 400 strong globally, we are expanding to add talent to the team in various functions. If you are looking for an organization to develop your talent, craft out your career based on your interest, and most importantly an environment and culture that is positive and vibrant, look no further!

As a Client Support & Sales Enablement Specialist, you will play a crucial role in driving the success of the Client Success Team (CLS) by ensuring seamless operational support and client satisfaction.

This role is integral to the organization’s ability to deliver accurate and timely proposals, manage contracts, and oversee client relationships; all while contributing to the smooth execution of business transactions. By providing exceptional support, you empower the team to focus on smooth daily operations, allowing the organization to grow and meet its objectives. Your work behind the scenes ensures that deals are not only closed, but also effectively maintained post-sale, fostering long-term client partnerships.

Key Responsibilities:

• Quotations & ProposalsGenerate accurate and timely quotations and proposals for clients
  Collaborate with the Business Development (BD) team on complex proposals, utilizing standardized templates
  Follow up with clients to ensure proposals are reviewed and deals are closed efficiently
  
• Contracts & AgreementsDraft, vet, and send contracts to clients while ensuring all necessary terms are included
  Monitor contract signing, ensuring all contracts are finalized before the event or project kick offs
  Track contract expiry dates and coordinate timely renewals
  
• Post-Event SupportCreate and distribute detailed reports for post-event settlements
  Assist in developing post-mortem reports and presentations to review event outcomes
  
• Tender ParticipationSupport the team in preparing and submitting documents for tender participation
  
• Pipeline ManagementTrack and regularly update the client pipeline, ensuring accurate records of current and potential deals
  
• Clients’ Enhancements Requests (if any) :Coordinate client requests for enhancements by working with internal teams such as the Product Manager
  Manage the full cycle from quoting to contract finalization and follow-up with the Project Manager until the delivery of the request is completed
  
• Account Executive RoleTake on the Account Executive role for smaller events, ensuring that operational knowledge stays sharp to support your primary role effectively
  

Job Requirements:

• Sales & Customer Service ExpertiseStrong background in sales operations and customer service, with experience in administrative support and coordinating with various teams
  
• Multitasking & Deadline ManagementProven ability to manage multiple projects concurrently and work efficiently under tight deadlines
  
• Attention to DetailHigh level of attention to detail, particularly when handling official client documents
  
• Technical ProficiencyStrong knowledge of Microsoft Office tools, particularly Word, Excel, and PowerPoint