The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Business Incident Response (BIR) team, within Global Response Operations, is focused on providing a world class experience for Meta’s advertisers, internal executives, and our community of users. We provide 24/7 incident management and end-to-end resolution of critical and nuanced escalations from sales & executives; often with significant revenue, reputational, PR and/or regulatory risk to Meta. Additionally, we provide high-touch, curated support that often requires external engagement with advertisers & end users.

We are currently hiring for an experienced Individual Contributor (IC) with a demonstrated ability to incident manage high-pressure/ high-risk issues, provide a world class customer experience, and a proven track record in service design ideation & execution. Reporting directly to the Global Head of Business Incident Response, the successful candidate will work as part of the GRO Business Incident Response leadership team to drive the evolution and execution of the team's strategy. Additionally, the successful candidate will carry responsibility over some of the most critical of escalations faced by the team, oftentimes representing Meta in external engagements with advertisers & end users alike.

RESPONSIBILITIES

• Support in the evolution and execution of the BIR team strategy, operating model and objectives
• Develop processes and methodologies (service design) that will shape our approach to customer support & create a world class experience
• Build productive working relationships and represent BIR as a strategic partner with key cross-functional stakeholders
• Incident manage critical escalations, requiring direct engagement with Sr. Meta Executives
• Externally represent Meta in engaging directly with advertisers, often times at the c-suite level
• Build a deep understanding of the customer journey and influence the holistic improvement of support at Meta through partnering across many teams

MINIMUM QUALIFICATIONS

• 5+ years experience in a Trust & Safety, Risk Operations, or Risk Investigations role
• 10+ years experience in Customer Support
• Strategic thinker with strong analytical and creative problem-solving skills
• Demonstrated experience leading the development and execution of a service design strategy
• Demonstrated ability to work in ambiguous environments and create solutions to complex problems
• Experience representing an organization externally & creating a world class experience
• Experience communicating complex or technical information to both technical and non-technical audiences

PREFERRED QUALIFICATIONS

• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science.
• Experience working directly with global, cross-functional teams to solve issues and develop solutions.
• Experience influencing others leveraging data, analysis and vision.
• Experience with analytical tools (i.e. Excel, SQL, Tableau).
• Familiarity with Meta’s suite of products.
• Understanding of the power of social media for businesses and the issues that are inherent to it.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

HR Executive

Working Days: 5 days
Working Hours: 9.00 - 6.00pm
Address: Kallang
Salary : $3400 - $3800

Recruitment:

• Draft recruitment job advertisement in all portals.
• In charge recruitment
• Arrange interview for shortlist candidates
• Assist recruitment selection
• Conduct interview

HR Admin:

• Documents preparation, include employment contract, job offer letter etc
• Create P-files in dropbox and maintain P-files
• Data management of personal details in HR system
• Support and provide monthly labour costing report and other cost saving, efficiency report
• Insurance claim for workman compensation, FW insurance
• Prepare letter for long service award, confirmation, promotion, etc
• Prepare birthday voucher and update excel record
• Appraisal Module to Follow up Monthly
• Organise company events.

Work Pass / MOM:

• Submit and issue all kinds of work pass/spass
• Check and maintain quota validity
• Fill up and Submit MOM survey report

Requirements:

• Diploma in Human Resource Management or equivalent is preferred.
• Min 2 years of HR Executive experience including payroll, recruitment.
• Project Management
• Familiar local HR practices and employment-related laws & regulations.
• Immediately start will preferred.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Description:

As a Kubernetes Operation Specialist, you will play a critical role in ensuring the reliability, scalability, and performance of our cloud-based systems. Your responsibilities include:

1. Infrastructure as Code (IaC) Automation:

• Utilize tools like Terraform and Ansible to automate cloud resource provisioning.
• Implement infrastructure changes as code, ensuring consistency and repeatability.

2. Kubernetes Cluster Management:

• Deploy and manage Kubernetes clusters for efficient container orchestration and microservices architectures.
• Optimize cluster performance and ensure high availability.

3. Monitoring, Logging, and Alerting:

• Implement robust monitoring, logging, and alerting solutions.
• Proactively identify and address performance bottlenecks and issues.

4. Collaboration with Product and Development Teams:

• Work closely with product and development teams to troubleshoot and correct errors promptly.
• Optimize systems to enhance operational efficiency.

5. Automation and Standardization:

• Continuously iterate on operational processes, moving towards automation and standardization.
• Improve overall service quality by streamlining workflows.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience as a DevOps/SRE Engineer, specializing in Kubernetes, Infrastructure as Code, and cloud-native tools.
• Familiarity with the Linux kernel, including practical experience in kernel networking, storage, file systems, memory, scheduler, and cgroup.
• Demonstrated understanding of Kubernetes and containerization technologies, including deploying and managing Kubernetes clusters.
• Senior Kubernetes operation experience, familiarity with Helm, Istio and practical expertise in optimizing high availability and disaster recovery architectures.
• Proficient troubleshooting skills for system layer and network layer performance issues and failures.
• Have operation experience with open-source software such as Etcd, Zookeeper, Kafka, ELK and Nginx/HAProxy, is preferred.

Job Description:

• Support the NH aspiration and operationalisation of Responsible Investments through the development of ESG tools, analyses and internal capability building.
• Offer deal support to investment teams, interact with portfolio companies and offer subject matter expertise on ESG.
• Drive planning and ownership of ESG and impact reporting.
• Develop and execute ESG training. Be a valuable sparring partner to Head of Sustainability & Impact on strategic and operational matters.
• Coordinate Jr Analyst.

Requirements:

• Knows what ‘leading’ looks like, including familiarity with international ESG standards and frameworks.
• Possesses strong analytical capabilities and can draw on former experience when defining new ESG analyses, processes, and approaches.
• Proactive in taking initiative to research and able to resolve issues with openness, innovation and responsiveness to the needs of colleagues.
• Capable of collaborating with internal and external stakeholders across professions and backgrounds.
• Project management capability and strategic outlook.
• Financial acumen and familiarity with investment types and asset classes.
• Good communication and listening skills, with the ability to clearly pass on information to stakeholders.
• Advanced skills in Microsoft Office; Excel and PowerPoint.
• Proficiency in English, Danish and Scandinavian language (in writing and oral) essential in order to translate ESG standards and frameworks between headquarter and local entities.
• Knowledge of Danish and Scandinavian investment landscape for sparring and collaboration between headquarter, local entities and portfolio companies.

Aramco Asia is a group of Asian wholly owned subsidiaries of Saudi Aramco Asia Company, and they share a key mission in serving Saudi Aramco’s corporate strategic initiatives in the Asia-Pacific region. We are in the search for a Public Affairs Specialist to join the team.

Principal Duties:

• Assist or lead to plan and manage PR events, exhibits and projects as requested by management or local business units
• Develop, write and edit corporate communication material, such as speeches, presentations, press releases brochures, advertising copy, to ensure compliance with corporate identity and policies
• Assist or lead the preparation of publicity for special events, when directed by the Management, including press kit in local language and English
• Serve as the Company's main point of contact for local media as required, contact key editors, collect their views, opinions and attitude toward Aramco, and provide findings to the Department Head
• Asist visit plan by local media to Aramco by helping to make arrangements/preparation for interviews with designate Saudi Aramco executives or other representatives
• Conduct media monitoring locally for any items on Aramco directly or indirectly and reports to management
• Assist Management-sponsored conferences, company's CSR activities, and website maintenance
• Assist implement the information aspects of crisis management or disaster control policies if required
• Assist to perform special projects, long-range studies, and related activities, which are complex in nature
• Represent the company as required at conferences, seminars, and other professional gathering
• Perform other miscellaneous duties as directed by line manager

Minimum Requirements

• Bachelor degree, preferably in public relations, journalism, or related field
• 13 years ' work experience, preferable with 7 years' oil and gas industry experience
• Experience as writer, editor, or external affairs-related will be a plus
• Must be able to communicate, comprehend and write accurately, clearly and concisely in English & local language at a level required to perform the job
• Thorough knowledge of company policy and operations, with clear perception and understanding of handling confidential matters
• Excellent project management and interpersonal skills preferred
• Ability to identify and analyze PR/communications issues, trends and objectives locally, regionally and globally will be a plus
• Adequate background in cultures, traditions will be a plus
• Be personable, professional and displays a high degree of tact at all times due to the role he/she is required to perform despite not an official company spokesperson
• Fairly good software skill to develop presentations

This is a 2-year contract role with subject to extension depending on business needs.

The Managed Investments (“MI”) team is responsible for the investment advisory and distribution and post-sales monitoring of in-house and third party, professionally managed, fund investment opportunities (including Alternatives fund investments), Advisory Portfolio Management (“APM”) and Discretionary Portfolio Management (“DPM”).

Job Description:

Advisory and Sales

• To grow AUM and increase the penetration of Managed Investments (funds, APM and DPM) through marketing and advice to RMs and clients. This involves maintaining strong collaboration with Relationship Managers/Investment Advisors.
• Be a liaison between the Fund Selection, APM and DPM teams and Front Office, articulating investment philosophy, process, performance, positioning and market outlook, as well as proactively identifying opportunities or client interest
• Conduct fund, APM and DPM review meetings with clients, and undertake group sales meetings with RMs from designated markets to provide them with focus ideas and updates
• Align the recommendation of funds to BOS’s overall asset allocation models to achieve outperformance versus appropriate benchmarks
• Participate in Advisory team meetings with the Fund Selection and APM team to help brainstorm new ideas and funds that should be prioritized for onboarding
• Demonstrate effective collaboration with other sales and research teams within Product Management Group (PMG), and other Bank of Singapore/OCBC departments.

DPM Content and Product Development

• Prepare and maintain DPM marketing and client materials including pitchbooks, presentations, proposals, client reporting, and performance commentaries.
• Support new DPM products and client communication efforts, including development of materials to help the Front Office explain portfolio strategy, risk and performance to clients of various levels of sophistication
• In conjunction with the DPM and MI Advisory teams, assist with new DPM product ideation and DPM product development

Data Analysis

• Using data analytics tools, identify patterns of behaviour of clients across funds and assist to track client activity, particularly during focus / campaign periods
• Analyse business data and highlight any observable trends to the business to assist with planning and strategic initiatives
• Incorporate a ‘targeted’ approach to advisory, using data to customise ideas to specific RMs and clients

Platform / Client Experience

• With clients becoming increasingly digital in their interactions with the bank, the incumbent will be involved in strategic projects that help to reduce friction between the bank and the client, and deliver improvements in the way that we communicate digitally with our clients
• The incumbent will improve client experience through increasing the use of targeted messaging, as well as improve contextualization of our communication with our RMs and clients

Relationship Management with Fund House

• Manage the relationship with mutual fund houses including any negotiation of distribution agreements.

Work Experience Requirements

• Minimum of 8-10 years work experience in Asset Management/Private Bank as a product specialist, with experience in client engagement and customer experience
• Strong investments background, with solid knowledge of funds and DPM & APM across global equities, fixed income and alternative asset classes with a preference for candidates with strong knowledge of private markets including private real assets and hedge funds.
• Knowledge and hands on experience with data analytics tools such as Power BI, Tableau and/or Qlikview with the ability to interpret this data and draw conclusions
• Excellent verbal and written communications skills with the ability to project a high level of professionalism, and effectively communicate with clients, portfolio managers and management in small and large settings
• Experience in Python or similar coding language will be looked upon favorably

Education Requirements

• Good, relevant under-graduate degree
• CFA holder &/or master’s degree in finance from reputable university is strongly preferred

Industry: Logistics MNC

Location: Tanjong Pagar

Working hours: 9am – 6pm

Senior Human Resources Specialist (1 year contract)

Objective:

· Provide HR & Admin. support on a wide range of services including but not limiting to talent acquisition, training, performance management, compensation and benefits, payroll, employee engagement and social welfare.

· Play an integral role to suggest/design/implement best practices and participates actively in HR projects and initiatives

Responsibilities:

· Assess various staffing needs to determine methods to address current and future conditions, including retention management, realignment, recruitment planning, and career development

· Responsible for day-to-day HR operational function including but not limiting to payroll processing, benefits, statutory claims/survey, insurance, work pass administration, on/off boarding, drafting of HR/employment related letters and timely submission of reports

· Manage and facilitate performance management system/campaigns

· Develop training plans and identify learning opportunities for employee development

· Provide guidance and operational support to the local HR team in SEA

· Participate in the draft/review and implementation of polices, procedures and program initiative

· Support general office administration duties as and when required

Requirements:

· Minimum Diploma in HR, Business Administration or equivalent from a recognized tertiary institution

· Minimum 5 years of relevant working experience from a MNC environment

· Good knowledge in Singapore Employment Act

· Ability to maintain confidentiality and act with discretion

· Proficient in Microsoft office applications (Intermediate – Advanced level Microsoft Excel) and any payroll system (EasyPay preferred)

· A team player with initiative and good interpersonal skills

· Plan, organize, and manage multiple projects and tasks simultaneously in a fast-paced Environment

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

5 days, 9am-6pm
Location: Novena
Salary: $4000 - $5000

Job Description:

• Develop marketing strategy and executing marketing projects from start to finish
• Develop relationships with channel suppliers (specialists doctors and nurses) for lasting working relationship
• Communicating and ensuring timely rollout of marketing plan.
• Researching demand for existing products/services and developing plans.
• Competitor analysis and pricing research.
• Identifying potential customers segments (B2C and B2B).
• Developing promotional packages.
• Compiling lists describing our offerings (Product offering).
• Building brand awareness and positioning.
• Sales and lead generation
• Report to CEO.

Job Requirements:

• Minimum 2 years relevant working experience preferably with hand surgery clinics
• Diploma in business or marketing
• Experience in sales/ business development in healthcare industry and liaising with specialist doctors

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Profile Summary:

You will conduct telemarketing calls to promote and assist in the application of product with clear and concise product knowledge and references, to existing bank customers. You are expected to drive and ensure sales target are met and able to identify cross-selling or up-selling opportunities. You will also have to deliver customer centric recommendations and build strong and long-term customer relationships.

Job Description:

• Foster and enhance relationships with customers, with focus on product to complement the customers' existing portfolio
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals
• Achieve sales target set out by business
• Handle assigned Client list/ base and focus on establishing higher contacts to maximize penetration
• Correspond with customers through phone, e-mails, fax and/ or other electronic communications
• Handle customers’ enquiries and/or objections with confidence
• Collect customer information as needed to serve client and close sales
• Closure and wrap up done as per set standards
• Liaise with internal departments on policy fulfilment
• Ensure a full understanding of the risk and control environment in area of responsibility
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across partner bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Who we are looking for:

Competencies & Personal Traits

• A minimum 2 years of related work experience with insurance CFMAS - M9, M9A, M5, HI exams will be required
• Relevant experience in telemarketing with track record in sales is a plus
• Excellent verbal and written communication skills and good interpersonal skills
• Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen
• Effective engagement of stakeholders

Education:

• Diploma/ Degree in Business or related fields of study

Language:

• Good command of English and/or applicable local language

The Regulatory Affairs (RA) Specialist contributes to all regulatory functions for Moleac products such as obtaining marketing authorisations and product life-cycle management for the global market, and assigned projects.

The candidate demonstrates consistent and excellent interpersonal and communication skills along with ability to think critically, problem-solve and collaborate effectively with internal stakeholders.

KEY RESPONSIBILITIES
– Prepare and review registration/ variations dossiers for submission to regulatory authorities, ensuring scientific rigour, consistency and accuracy of product information, alongside good documentation practice.
– Coordinate with partners and regulatory consultants abroad to support overseas registration, in accordance to company strategy and timeline.
– Collaborate with stakeholders and contribute actively to all aspects of product life cycle management, ensuring compliance to applicable regulatory and quality requirements and continuity in commercialisation.
– Maintain and build on existing database of applicable health product regulations, standards, and guidance documents, interpreting emerging regulations and developments to assess impact on products.
– Review promotional material developed for commercial activities to ensure compliance to applicable regulatory guidelines.
– Participate in local and overseas regulatory inspections and internal audits when applicable.
– Develop and maintain effective relations with local authorities and industry associations Provide regulatory inputs and support to clinical trials and ethics committee submission.
– Assist in GDP and relevant quality assurance matters.

PERSONAL ATTRIBUTES/ CORE COMPETENCIES
– Highly-organised and self-disciplined.
– Resourceful, with analytical and problem-solving skills.
– Able to prioritize and work well in fast-paced environment.
– A team player with excellent interpersonal skills.
– Proficiency in English (both written and spoken). Additional language such as Mandarin is a strong plus to liaise with external CMOs and partners.

QUALIFICATIONS
– Degree in life sciences, with min. 1–5 years of relevant work experience.
– Knowledge in international regulatory guidelines such as ICH, ASEAN, USFDA, EU etc. Regulatory experience with food supplement/ herbal medicine in Europe, North America or Asia Pacific would be advantageous.
– Good understanding in GMP, GDP and relevant quality management systems desirable.

If you believe you are a suitable candidate for this position, please send your CV and a cover letter (detailing your interest for the position, availabilities and expectations) to [email protected].

Job Requirements

You need to have a passion in client service and you have a good eye for details. You should enjoy continual learning and is often excited over new technologies.

Knowledge of HCM or Payroll software a plus.

Process an analytical and inquisitive mindset.

Ability to speak and write in fluent English

Excellent communication skills, written and verbal and ability to liaise effectively with various stakeholders.

Team attitude and ability to work with a variety of skillsets and autonomously.

Detail-oriented, organized with solid time-management experience and able to work under time pressure.Job requirements

Job description

Compute and process payroll using the payroll system

Process gross to net and relevant statutory CPF, self-help group funds calculation

Preparing Payroll reports and General Ledger (GL)

Computation of bonus, like AWS

Computation of notice-in-lieu of notice of termination, work on rest or public holiday, annual leave or deduction for absence of work according to regulatory requirements.

Prepare and/or review statutory tax filing, IR8A and IR21 forms

Process and/or review government-paid leave claims, like maternity leave claim, child care leaves claim and paternity leave claim

Perform system user testing for new payroll, leave, time implementations

Involve in change request or project implementation as and when required

Job Requirements

You need to have a passion in client service and you have a good eye for details. You should enjoy continual learning and is often excited over new technologies.

Knowledge of HCM or Payroll software a plus.

Process an analytical and inquisitive mindset.

Ability to speak and write in fluent English

Excellent communication skills, written and verbal and ability to liaise effectively with various stakeholders.

Team attitude and ability to work with a variety of skillsets and autonomously.

Detail-oriented, organized with solid time-management experience and able to work under time pressure.Job requirements

Job description

Compute and process payroll using the payroll system

Process gross to net and relevant statutory CPF, self-help group funds calculation

Preparing Payroll reports and General Ledger (GL)

Computation of bonus, like AWS

Computation of notice-in-lieu of notice of termination, work on rest or public holiday, annual leave or deduction for absence of work according to regulatory requirements.

Prepare and/or review statutory tax filing, IR8A and IR21 forms

Process and/or review government-paid leave claims, like maternity leave claim, child care leaves claim and paternity leave claim

Perform system user testing for new payroll, leave, time implementations

Involve in change request or project implementation as and when required

Job Profile Summary:

You will be processing the applications and executing the due diligence checks for candidates who are applying to be Representatives with the Company. You are required to ensure all processes are carried out in accordance with Standard Operating Procedures (“SOP”) with high level of accuracy and, within stipulated turnaround time (“TAT”).

Job Description:

• Processing of applications for candidates who are applying to be Representatives with the Company.
• Execution of required due diligence checks and documentation relevant to the Fit and Proper Certification of Representatives under the Representative Notification Framework (“RNF”).
• Liaison with internal and external stakeholders (e.g. Agency Leaders, Candidates, Vendor, Verifiers) to carry out the required due diligence checks.
• Submission of the Appointment of Representatives in designated system (s).
• Timely and accurate record keeping and documentation.
• Ensure all processes are carried out accurately and timely in accordance with Standard Operating Procedures (“SOP”).
• Identify opportunities to reduce manual work through process automation, digitalization and/or system enhancements.
• Other ad-hoc tasks as assigned.

Who we are looking for:

Competencies & Personal Traits

• Strong interpersonal and communication skills
• Confident in decision making and problem solving
• Ability to adapt to fast-paced and challenging work situations
• Meticulous, with eye for details.
• Technology savvy to use or learn to use Microsoft apps and services (e.g. Outlook, Excel, Microsoft Team), PDF viewer and editor, and various IT applications or software
• Curiosity in exploring new tools and solutions to address operational needs

Education:

• Minimum GCE ‘O’ Level / ‘A’ Level / Diploma

Language:

• Strong command of English

Job Profile Summary:

In this role, you will be executing all Representative Notification Framework (RNF) related transactions including appointment, cessation, and change of particulars related transactions. You will also be tasked to prepare periodic reports and updating of SOP. There will be opportunities for involvement in ad-hoc projects as part of automation and digitalization journey.

Job Description:

• Lodgment of documentation on MASNET for the appointment of Representative for Licensed Financial Advisers.
• Collate newly approved RNF applications to inform stakeholders and ensure records of newly appointed agents are updated on internal system
• Process resignation or termination of agents and tracking of recovery items
• Lodgment of cessation of representative on MASNET
• Lodgment of change of particulars submission for agents, including update to internal system and MASNET
• Manage team’s mailboxes to ensure timely response to requests and queries.
• Prepare and/or verify periodic reports
• Provide support to team lead to ensure standard operating procedures (SOPs) are up-to-date
• Identify opportunities to reduce manual work through process automation, digitalization and/or system enhancements.
• Provide business inputs and collaborate with key stakeholders on process improvement and automation projects, including putting up work requests and business requirements, as well as UAT testing

Who we are looking for:

Competencies & Personal Traits

• Comfortable with engaging with external partners, colleagues across divisions, functions to coordinate and collaborate at all levels
• Confident in decision making and problem solving
• Able to adapt to fast-paced and challenging work situations
• Meticulous with strong eye for details
• Familiar with FAA and MAS regulations

Working Experience

• Relevant working experience will be preferred

Education

• Diploma/Degree in any discipline

Language

• Strong command of English

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team:

Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.

The Opportunity:

If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Experience Specialists to be based in our Singapore office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees.

In this Role, you’ll get to:

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Professionally handle high volume of inquiries from clients and customers.
• You will be accountable for meeting individual (KPIs) and team goals.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Continuously identify work process improvements.
• Communicate to Team Leaders and (or) Manager.
• Perform office-based administrative duties whenever required.
• Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times.
• Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.

What you’ll Need to Succeed:

• Good command of written and spoken English to handle English speaking customers.
• Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.
• Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.
• Analytical thinking and high problem-solving skills.
• Stress tolerance and able to work under pressured environment.
• Able to work on rotational shifts between 8am to 10pm SIN time including Public holidays.

It’s Great if you have:

• Min. 1 year experience in Contact Centre environment handling inbound calls, emails and live chats.

In return, Agoda will:

• Competitive salary
• Young and dynamic multinational team
• Possibility to travel
• Career opportunity regarding lateral moves within CEG teams and global locations as well as other departments within the company
• Continuous learning & development through corporate training programs
• Modern working environment

Application link: https://grnh.se/a46231691us

Job Details:-

• Contract: 1 year (with 1 month completion bonus (subject to performance)
• Working hours: 8.30am to 5.30pm (Monday - Friday)
• Location: West - Clementi

Job Duties:-

• Check, validate and ensure all AP transactions are processed timely and accurately.
• Provide strong support to Manager and able to take initiative to resolve disputes pertaining to Accounts Payable matters.

Job Requirements:-

• Degree in Accounting/Finance or equivalent
• At least 3 years’ experience in AP operational processes with some supervisory experience.
• Hands-on experience with Microsoft office and ERP system, proficient in Excel
• Independent and confident to carry out assignment in an efficient and effective manner.
• Meticulous, organised, pro-active and able to work under pressure
• Effective communication skill in both spoken and written.
• Preferably able to start work immediately

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6083

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

​​At Kpler, we simplify global trade information and provide valuable insights. Founded in 2014, our goal is to help over 10,000 organisations by offering the best intelligence on commodities, energy, and maritime through a single platform.

Working at Kpler means you'll be a key player in turning complex data into strategic resources for our clients. Your role involves creating data-driven stories that empower clients in their industries.

Your expertise helps Kpler navigate markets successfully. Your journey starts here, where innovation meets impact. Join our team of 500+ talented people from 35+ countries worldwide.

The Global Events function sits within the Marketing Team to drive demand & lead generation, positively influence the pipeline, ensure client engagement, and build the brand. This is an exciting opportunity to bring new ideas to a growing team. We are seeking an Event Marketing Specialist to support our global events program and forge strong relationships with stakeholders and customers in the region.

About The Role

The Event Marketing Specialist will be responsible for supporting & coordinating the strategy that builds out the Kpler brand and drives demand generation by marketing and implementing hosted events, Trade Shows, and sponsored participation.

The successful candidate will work directly with marketing, sales, analysts, and product stakeholders helping to plan, create, and deliver amazing events supporting demand and engagement. This is a brilliant opportunity for a passionate events specialist who has proven experience in performing under pressure, is self-motivated, and is a team player but can also work independently.

What you'll do

• Project manage and coordinate marketing, planning, and logistics of allocated global events and ensure high-quality executions. Includes marketing campaign, product positioning, logistics, delegate management, sponsorship deliverables, content & speaker management, technology, branding, etc.

• Keep up with the industry events calendar to identify the key events/tradeshows that are strategically important and recommend the best type of presence for our brand

• Work with stakeholders in helping to plan, create, and co-ordinate events (sponsored and hosted) in line with company/events objectives (revenue and brand)

• Work with marketing counterparts to manifest the events as part of an integrated marketing plan, supporting demand generation plans

• Sourcing, negotiating, and managing events vendors universe (print, branded items, venue, AV, Tech, etc.)

• Manage budget for allocated events, including securing sponsorships and negotiating rates with vendors

• Research and target our intended audiences to contribute to the MQLs funnel

• Lead planning and promotion activity for events for Kpler’s customers and prospects

• Researching trends in event planning to develop new ideas for future events

• Contribute to guidelines, processes, and best practices for events

• Ensure all event projects are delivered on time, within budget, and exceed expectations.

• Build close relationships with internal stakeholders

• Manage event cost reconciliation, ROI, and reporting

• Support on additional projects as required

About you

• 2 to 4 years of experience delivering event executions and hosting full events in various scenarios

• Understanding of events performance metrics and ROI reporting

• Global experience desirable, global mindset a must – some travel required

• A good communicator who can rally people behind a plan and convey the excitement these events need

• Collaborative mindset who likes connecting the dots across departments to solve problems.

• Customer-focused and obsessed about delivering best-in-class experience

• Working knowledge of event tech and martech desirable –Pardot, Salesforce, event registration tools (Cvent, Bizzabo, etc)

• Strong organizational skills with the ability to prioritize effectively

• An understanding of budget management and the importance of accurately reporting on expenditures

We're a dynamic company dedicated to nurturing connections and innovating solutions that tackle market challenges head-on. If you're driven by customer satisfaction and thrive on turning ideas into reality, then you've found your ideal destination. Are you prepared to embark on this exciting journey with us?

we make things happen

We act decisively and with purpose, and we like to go the extra mile.

we build
together

We foster relationships and develop creative solutions to address market challenges with cool features and solutions.

hey, how can i help you today?

Being accessible and supportive to colleagues and clients with a friendly approach is essential.

Our People Pledge

Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.

Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

By applying, I confirm that I have read and accept the Staff Privacy Notice

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an PMO / Project Support Specialist for our client in Singapore which is a top global investment bank. He/she will be based in Singapore and supporting technology projects based in Singapore & Taiwan.

Responsibilities:

• Design and create incredible Keynote and MS PowerPoint for biweekly, monthly technology and business stakeholder presentations, Projects portfolio decks and materials, proposals, rich in detail, and other high-level design elements
• Format, design, and transform rough slides, hand-drawn sketches, or Word documents into visually pleasing MS PowerPoint presentations
• Develop related graphics such as timelines, infographics, diagrams, charts, and custom graphics
• Create pleasing and effective tables, diagrams, graphs, icons, templates, etc. within MS PowerPoint, as per stakeholders' requirements
• Follow creative direction, work in group dynamics, and actively participate in any given deliverable or team to which assigned
• Manage files and design assets
• Experience with Microsoft Office (especially PowerPoint) and solid typing skills
• Strong attention to detail, quality mindset, and drive for continuous improvement and results
• Ability to work effectively in a dynamic, deadline-driven environment
• Eagerness to learn, collaborate, and share knowledge and experiences across regions and teams
• Outstanding customer orientation
• Openness to give and receive feedback
• Flexibility to work outside traditional business hours in case of urgent deadlines. In frequent.
• Experience in design or graphics-related studies/employment is an advantage but is not required

Requirements:

• At least 2-3 years of relevant PMO / Project support experience in technology related projects
• Possess experience in a presentation support role with the ability to translate text into visual designs
• Proficiency in Chinese & English to interact with project stakeholders in Taiwan
• Expertise with PowerPoint, and Keynote including templates, master slides, animation, graphics, text, and layout
• Facility with other software (e.g., Word and Excel, Photoshop, Canva or InDesign)
• Very desirable if experience in collaboration tools like confluence set up and update, JIRA and Sharepoint management.
• Very desirable if candidate has experience in Banking Technology organization

Job responsibilities:



1. Provide comprehensive human resources and administrative support services;



2. Independently responsible for job recruitment work;



3. Fully responsible for the onboarding and offboarding processes of employees, including contract signing, employee attendance, employee visa processing, and other employee relations work;



4. Provide comprehensive office administrative services, including but not limited to visitor reception, administrative procurement, event preparation, office environment management, and various reservation affairs;



5. Provide other support work within the scope of one's own capabilities to the business team to help the business succeed.







Job requirements:



1. Bachelor's degree, at least 2 years of working experience in the field of human resources and administration in the Internet/game industry;



2. Familiar with Singapore's human resources regulations;



3. Not setting limits on oneself, possessing entrepreneurial spirit, proactive and strong sense of responsibility;



4. Have a team spirit and good communication skills.

Job Responsibility：

1、Identify potential investment targets in gaming industry through industry mapping and market research.

2、Develop investment targets and conduct preliminary deal screenings.

3、Assist Investment Managers in progressing investment opportunities, participate in due diligence on potential investments, and facilitate business negotiation.

4、Maintain good communication with business partners and portfolio companies.

5、Assist in post-investment managements including tracking financial, operational metrics, monitor developments of portfolio companies, and other value-add activities.

Job Requirement：

1、Bachelor's degree or above in finance or related fields.

2、Strong communication skills.

3、Passionate about gaming industry, with some understanding of games and have some game appreciation abilities.

4、Align with company culture and values.

5、Fresh graduates are welcome to apply.

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a Marketing Specialist, you'd be able to work on and solve some of the many interesting challenges we face, learn new ways of working, and build delight high-quality products for our customers. During the exchange period (2 Sep 2024 to 22 Nov 2024), you will work on day-to-day marketing strategy, develop and execute Trust’s year-end campaign across multiple marketing channels, in collaboration with various internal and external stakeholders.

Job Description

Trust is laser-focused on building products that will delight our users. We are looking for a highly motivated individual who will work with us as a Marketing Specialist, joining our innovative teams lead, plan and execute virtual and physical events that create value for the bank. This position provides a great opportunity to learn more about our products and work cross-functionally with other teams to align on best practices and procedures when it comes to our marketing campaigns’ setup and performance.

This role suits someone who is positive, outgoing and data-driven. To succeed, you must be passionate about our business. You will work closely with Marketing, Commercial, Product, Engineering, and other key internal and external stakeholders to plan and execute on Trust’s year-end campaign.

The Role Responsibility:

· Lead, develop and execute a comprehensive year-end campaign strategy to encourage spends and transactions on Trust’s products during the year-end festivities

· Collaborate with Product and Design team to create compelling marketing collateral (visual and physical), including email campaigns, social media content, landing pages, and advertisements

· Conduct market research and analysis to identify trends, competitive insights and opportunities for growth

· Measure and report campaign performance, track key metrics and optimise marketing efforts for maximum impact

· Manage relationships with internal and external stakeholders to support campaign execution and ensure deliverables meet quality standards and timeliene

· Monitor industry trends and best practices to continuously innovate and improve marketing strategies

Role Specific Competencies:

Skill

Target proficiency level

Effective Communications (Written & Verbal)

Advanced

Stakeholder Management

Expert

Project Management

Expert

Our Ideal Candidate:

· 7 years’ experience, preferably in brand related discipline, include branding, marketing, advertising, creatives, with knowledge of financial service industry

· Conversant in creating impact integrated campaigns

· Strong interpersonal skills, external communicator, innovative with proven ability to work with cross-functional teams

· Significant experience with project management

· Ability to adapt to changing environment - responsive when priorities change and able to pivot accordingly

· Careful, detail-oriented, pro-active in execution

· Eager to work and learn in a fast-paced environment with tight deadline

· Proven data analysis, presentation, and data development skills

· Thrive in a fast paced, evolving environment while remaining flexible and adaptable

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants – available on our website

Come as you are! Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that’s what we care about. So come as you are.

Our client, a well-known MNC company is looking for candidates for the Senior/HR Specialist (HRIS) position.

Responsibilities: -

• Manage and optimise Workday Human Resources Information System,
• Ensure its alignment with business processes and objectives.
• Configure the system, oversee system updates, and provides strategic insights.
• Provides Business Analysis and Project Management support to business stakeholders and users for shared applications and services
• Prepares, reviews and edits requirements, business process flows, use examples, specifications, business processes and makes recommendations related to proposed solutions
• Primary contact for all Workday questions, issue resolution and system related matters
• Performs Project Management, Planning, and software implementation support activities (Development, installations, upgrades, enhancements, etc.) for the assigned tasks
• Acts as a subject matter expert in Workday, staying up-to-date with the latest features, updates and best practices to continuously improve system functionality
• Coordinates with external resources, Application Service providers, Consultants, and collaborates with HR and IT teams in Asia, US and Europe
• Produces scope documents, requirements specifications, functional specifications, work estimates, and project plans
• Works with HR Technology (HRT) team to ensure that functional requirements can be met technically
• Ensures that business requirements are met through design, quality assurance and implementation
• Apply Workday security principles to data analytics and reporting
• Assist with data cleansing and system maintenance activities, including review, testing, and implementation of HCM enhancements to ensure continued accuracy of analytics
• Support annual processes including performance management, succession planning, compensation planning, budgeting and others as identified
• Identify, design and document process workflows, data models, system decisions, designs and procedures related to HCM and related functions
• Ensure compliance with data privacy regulations and maintain the security of sensitive employee information within the HRIS

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Information Technology or equivalent
• At least 6 years of related experiences working in a similar capacity in an MNC
• In-depth knowledge of Workday modules including core HCM
• Strong technical aptitude with ability to handle data analysis, troubleshoot complex technical issues, and manage system configurations
• Proven ability to trouble-shoot, resolve system-related problems and lead projects, adhere to tight timelines, and prioritise effectively
• Identify functional gaps in existing processes or operations and provide solutions
• Meticulous and outstanding communication skills, both written and spoken
• Flexible and self-motivated with ability to work independently
• High integrity in handling sensitive and confidential information and/or projects
• Excellent in Project Management skill

We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd | EA License No.: 01C4394 | RCB No. 200007268E
Registration No.: R22107792 (Yong Boon Sam)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a Partnerships Specialist, you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high-quality products for our customers during the exchange period (2 Sep 2024 to 22 Nov 2024).

Job Description

Trust is laser-focused on building products that will delight our users. We are looking for a highly motivated individual who will work with us as a Partnerships Operations Specialist, joining our innovative teams to drive partnerships and alliances with other platform and ecosystem companies that create value for the bank. This position provides a great opportunity to learn the operations side of the business and work cross-functionally with other teams to align on best practices and procedures when it comes to our partnership campaigns’ setup and performance, and nurture meaningful relationships with our key partners at every level.

This role suits someone who is positive, outgoing and result driven. To succeed, you must be passionate about our business. You will work closely with Commercial, Product, Engineering, Marketing and other key internal & external stakeholders to execute strategies to create deep and lasting win-win strategic partnerships.

The Role Responsibility:

· Set up of partnership campaigns on system eg, microsite/landing page/daily activity banner, at request of Business Development, Marketing, and other relevant departments.

· Ensure smooth and timely execution of campaign by coordinating with other teams to validate information of requirements.

· Build and maintain vital processes, controls, and procedures to ensure data accuracy and business functionality, while aligning with privacy and security policies.

· Seek opportunities to improve campaign operations processes and systems.

· Maintain direct and active relationships with partners, including proactively resolving both business and technical issues

· Assess partner needs, manage overall expectations, handle partner inquiries, and resolve partner issues

· Act as the focal point to disseminate information between the bank and partners so there is shared knowledge and capabilities and roadmaps

Role Specific Technical Competencies:

Skill

Target proficiency level

MS Office (particularly Office and PowerPoint)

Advanced

Excel and Tableau dashboarding techniques

Core

Our Ideal Candidate:

· 5 years’ experience, preferably in partnership campaign management systems and operations

· Strong interpersonal skills, external communicator and proven ability to work with cross-functional teams

· Significant experience with project management

· Eagerness to learn a variety of technical systems thoroughly and efficiently

· Ability to adapt to changing environment - responsive when priorities change and able to pivot workflow accordingly

· Careful, detail-oriented, pro-active in execution

· Eager to work and learn in a fast-paced environment with tight deadline

· Proven data analysis, presentation, and data development skills

· Thrive in a fast paced, evolving environment while remaining flexible and adaptable

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants – available on our website

Come as you are! Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that’s what we care about. So come as you are.

• 5 days, 9am – 6pm (Fully WFH)
• Basic $2500 - $3000 + Commission (Threshold will be 2.5 x basic)
• Office located at Paya Lebar

Requirements:

• Must with CEI (FDW) certified
• Experience in the employment industry or at least 2 years of sales experience
• Bachelor’s degree in human resources or related field

Role Description:

• Responsible for the day-to-day tasks associated with hiring, interviewing, communication, recruiting, and training.
• Work closely with Recruitment Managers in the coordination of workforce planning and ensure that the recruitment timelines are met.
• Look into developing potential candidate pipeline through a variety of avenues and platforms.
• Posting of job advertisements on job portals and print media
• Coordination of interviews (Face to face / Phone / Zoom)
• Qualifying of candidates through interviews, screening and reference checks

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740