We’re seeking a future team member for the role of Corporate Actions Client Services Specialist to join our APAC Client Service team. This role is in Singapore and supports our APAC client enquires for Corporate Actions, Income, Proxy and Class Actions across all markets. This role is located in Singapore, hybrid.

In this role, you’ll make an impact in the following ways:

• Manage a portfolio of high-profile clients, ensuring all their queries are acknowledged, investigated and resolved in a timely and professional manner and in line with departmental standards
• Provide support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
• Proactively review and resolve problems by conducting necessary analysis, liaising with internal teams and departments across the globe, with escalation where required.
• Drive client satisfaction– including regular proactive calls, touchpoints and where possible face to face visits. Develop and maintain excellent client contacts and partnership.
• Host review calls to discuss and analyze service concerns or issues raised. Work with clients to improve their productivity & usage of self-service tools where applicable.
• Partner with peer groups in Operations, Product and Technology for Corporate Actions, Income, and Proxy to develop client solutions that will also enable the reduction of manual processing.
• Applies advanced problem-solving skills, judgement, and experience to analyze information.
• Uses strong interpersonal and communication skills to deliver high quality service to a specialized client base.
• Leads and participates in internal activities and initiatives designed to improve the client experience.
• Uses knowledge of client services best practices and BNY Mellon client needs to help develop process improvements.
• Provides guidance to less experienced team members.
• Initiate Digitization projects to reduce queries through automation & selling self-service model. Eg; E-statements, E-swift, E-Advice, upcoming announcements and client elections.
• Continuously looks for and designs business required documents to reduce the number of manual touch points and develop client specific service solutions and maintains quality control.
• Keep updated on all new market and regulatory requirements affecting client portfolio/base - not only Corporate Actions, Income related but the wider custody product.
• Ensure adherence to all departmental standards/KPI’s and ensure a pristine control environment maintained at all times.
• Applies a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team / working group.
• Utilizes good communication and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex / sensitive information.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 4 years of total work experience preferred with a minimum of 4 years specifically in Corporate Actions and Income Client service / Operations
• Strong Custody operational/client service experience in APAC and European markets
• Ability to converse in Mandarin to liaise with Mandarin speaking clients in Greater China region and/or experience in international markets would be a plus.
• Excellent written and verbal communication skills, especially under high pressure situations.
• Process Improvement skills
• Proficiency with Microsoft Office (MS access, MS excel, Power BI)
• Proven success as a team player

(Mechanical) Candidates are expected to:-

• Carry out repair, maintenance, and troubleshooting of machinery onboard PSA Marine harbour crafts
• Liaise with Fleet Operations team on breakdown reports and harbour crafts status
• Perform lathe machining, basic gas welding, and cutting works to facilitate repair to machinery
• Assist in lifting activities, forklift operation, confined space assessment
• Perform proper disposal of used oils and chemicals

(Electrical) Candidates are expected to:-

• Carry out repair, maintenance and troubleshooting of machinery onboard PSA Marine harbour crafts
• Liaise with Fleet Operations team on breakdown reports and harbour crafts status
• Troubleshoot and carry out thorough rectification of deficiencies in machinery and control system
• Perform wiring and connection of electrical cables
• Install electrical and electronic accessories and components

The ideal candidate should preferably:-

• Possess at least a Nitec in Marine Technology, Electrical Engineering, or Mechanical Engineering
• Be proficient in Microsoft Office applications
• Possess a valid Class 3 driving license and MOM accredited certifications such as SSIC, Safety Supervisor, Lifting Supervisor, Forklift Driving
• For Mechanical candidates: Prior experience in performing mechanical fitment, basic gas and TIG welding, hydraulic and pneumatic system troubleshooting will be considered favourably
• For Electrical candidates: Good knowledge of electrical and instrument systems and familiar with electrical schematics diagrams and symbols will be considered favourably
• Candidates with relevant experience may be considered for a senior position

*New hires may be eligible for a sign-on bonus of up to S$3,000. Terms and conditions apply.

• Manage warehousing operations to fulfil customer orders on time.
• Inventory accuracy in raw material, WIP, and Finished goods.
• Drive productivity and speed improvement for material flow processes
• Responsible for maintaining high safety and 5S standards.
• Ad hoc duties

Requirements:

• Min Diploma/Degree in Engineering/Manufacturing
• Min 3 years of warehousing operations experience in manufacturing
• Oil & Gas Industry experience
• Good communication and interpersonal skills
• Knowledge of Lean, SPC tools or Oracle business system will be an advantage

Interested and qualified applicants, please forward your latest CV in MS word format to [email protected]

Job Duties:

• To create awareness and timely updates of the recruitment initiatives through communications to Distribution Force
• To provide the monthly reports on recruitment initiatives
• To process the payments for recruitment initiatives
• To update the slides for monthly management report
• To work closely with Brands and Marketing team in development of Recruitment marketing materials, website and social media communications
• To work closely with Events and Promotions team in organizing and overseeing recruitment events
• To manage the budget – expense tracking and accruals

Job Requirements:

• Education – Degree in Business or related discipline preferred
• Experience – Min 3 years working experience preferred
• Special skills – Proficient in PowerPoint, Excel and Word
• Knowledge of the local insurance recruitment environment and policies is an added advantage

Job Durations:

• 5 Months Contract

• Calibration of pressure, temperature, pH and instruments in laboratory and customer sites.
• Familiar with CMC table and able to calculate CMC and uncertainties for pressure and temperature.
• Lab/ onsite ISO-17025 calibration jobs.
• Familiar with ISO/IEC 17025: 2017 & ISO 9001: 2015 requirements.
• Assist in lab audits
• Ad hoc duties

Requirements:

• Min Diploma/Degree in Engineering
• Min 2-3 years of laboratory experience in pressure, temperature and PH testing methods
• Familiarity with a quality system such as ISO 17025 or ISO 9001.

Interested & qualified applicants, please forward your latest CV in MS word format to [email protected]

Your new company

A leading multinational mining group is looking for a Postfixture Invoicing Analyst (1-year contract).

Your new role

· Maintain relevant day-to-day databases

· Support business process and automation improvements in delivering effective customer service solutions

· Support compliance with company’s policies in day-to-day matters

· Work closely with multiple stakeholders to deliver excellent customer service to counterparties

· Maintain relationships with stakeholders and counterparts

· Handling of freight, demurrage/despatch, bunkers, hire and port disbursement payments as per contractual agreements

· Ensure voyage accounts are accurate and balanced

· Managing and recovering outstanding funds from counterparts

· Reconciling all counterparties’ accounts, including but not limited to Owners, Suppliers, Charterers, etc.

· Execute tasks and procedures required for month end activities

· Assisting with audit and financial queries, when required

· Support system projects and process enhancement initiatives to enhance efficiency

· Support Data Analysis/Reporting activities

What you'll need to succeed

· A Bachelor Degree/Diploma or equivalent

· Previous experiences with laytime and postfixtures

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Your new company
Global Financial Institution located in the heart of Singapore.

Your new role

• Be the individual contributor and influencer to design and deliver software for our various global and regional technology initiatives
• Candidate will be involved in designing, developing, and deploying solutions in a .Net environment. The technological solutions deployed will meet a series of objectives to improve the productivity of a Banker.
• Work with regional business and support partners to provide timely response to business production queries and outages
• Build up regional domain knowledge on various front-office technology infrastructure and build up development presence and knowledge in the region.
• Provide guidance to regional team’s best development practice and help advocating the bank’s solution delivery methodology initiative.
• Be the technology advocate in driving our various technology innovation initiatives

What you'll need to succeed

• 10+ years of experience in fast-paced, high pressure and challenging environment
• Hands-on experience in object-oriented development using C#
• Experience in UI/UX or full stack development Angular
• Experience working with Traders, Desk Heads, Market Risk Managers, Finance, Quants and Model Validation teams

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Responsibilities:

• Provide direct services to site Technical Services management, contributing to increased throughput of commissioning and qualification activities across the site.
• Collaborate with Technical Services management while independently performing required validation activities.
• Support C&Q activities across the site as directed by site Technical Services management.
• Review commissioning and qualification documentation for accuracy, technical soundness, and compliance with site and regulatory guidelines.
• Contribute to projects, including new facilities/equipment startup, commissioning, FAT, manufacturing equipment qualification, laboratory equipment qualification, and computerized and automation systems.
• Assist in the development of user requirement and functional specifications.
• Generate and execute commissioning and qualification documentation, including demonstration batches, thermal studies, validation studies, software validation, and final reports.
• Recommend to management the acceptance and release of qualified systems.
• Actively participate during all phases of validation projects, providing technical information to others.
• Review technical and quality system documents, ensuring compliance with validation principles and regulatory requirements.
• Review various documentation and drawings to ensure changes meet quality and validation requirements and comply with regulations and standards.
• Provide technical assistance during investigations of process/equipment/cleaning/validation issues.
• Support, investigate, and troubleshoot problems, determining possible solutions.
• Provide effective solutions for the management of system deviations and non-conformances.

Job Requirements:

• Bachelor's degree in a technical field (engineering, biology, chemistry, pharmacy).
• 4 - 7 years of applied technical experience in the pharmaceutical or biotech industries.
• Hands-on commissioning, qualification, and validation experience in at least two of the following disciplines: Facilities (including design, flow analysis, HVAC), Utilities (including WFI / RO/ purified water, clean steam, clean air, compressed air and gases, process waste systems), major equipment, process/cleaning and equipment validation/qualification, or computer software validation.
• Firm understanding of cGMP validation requirements/guidelines and current industry practices.

For CQV Specialists in QA:

1 Person:

• Oversight of all CQV activities requires 1 experienced individual to oversee CSV, with 7 - 8 years of experience in CSV or QA oversight.
• CSV for writing validation PLANS ONLY, not protocols for different CSV.
• May keep 1 or 2 contractors to support process validation activities, reviewing protocols and reports after the contract is over.

2 Persons:

• 2 QA individuals providing oversight for C&Q activities, IOQP, etc., on manufacturing systems, facilities, utilities, process equipment (e.g., P&I review), and reviewing reports

2 Persons:

• Another 2 for QC oversight, overseeing AMV, C&Q activities of Lab systems, reviewing reports

Job Description

• Support Singapore sales team and distributors in ASEAN & South Asia region for all HPLC related sales and product lines.
• Conduct regular sales training and educate sales staff so that they are knowledgeable about products, markets and applications.
• Expand HPLC sales in ASEAN & South Asia market by studying the market potential and scope of expansion in each region.
• Strategize and plan promotional activities with the sales team.
• Participate in various technological seminars, conferences and present Shimadzu HPLC solutions and advanced applications.

Educational Qualifications

• Master or Bachelor's degree in Chemistry, Analytical Chemistry, Biological Science or related equivalent qualifications.
• Proficiency in Excel for reporting would be an advantage.

Other Requirements

• At least 3-5 years of working experience and practical hands-on laboratory experience on HPLC in any field is essential.
• Have a comprehensive understanding of the HPLC technologies and applications, a good understanding of the HPLC business and how to strengthen Shimadzu's position in the market.
• Good understanding of HPLC workflows, customer needs and challenges in the target and emerging markets
• Fluent in English and excellent communication skills are required to communicate with customers, partners and internal team members.
• Strong customer-oriented and sales-oriented attitude is essential.
• Must be willing to travel extensively in ASEAN & South Asia, including India.

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

Payroll Administration:

• Manage end-to-end payroll processing, including collecting and verifying employee timekeeping records, calculating wages, and ensuring accurate and timely payroll processing.
• Collaborate with finance and accounting departments to reconcile payroll data and resolve any discrepancies.
• Stay up to date with payroll regulations, tax laws, and compliance requirements to ensure accurate payroll processing.
• Maintain accurate payroll records, including employee information, earnings, deductions, and taxes

Compensation Strategy:

• Develop and execute a competitive compensation strategy that ensures internal equity and external competitiveness.
• Conduct regular market research to stay abreast of industry trends and benchmarks.
• Collaborate with leadership to align compensation programs with organizational goals.

Salary Structure and Analysis:

• Design and maintain a structured and fair salary system.
• Analyze salary data to identify trends, issues, and opportunities for improvement.
• Provide recommendations for salary adjustments based on market conditions and internal factors.

Benefits Administration:

• Oversee the design and administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Evaluate and negotiate contracts with benefit providers to ensure cost-effectiveness and quality of services.
• Stay informed about regulatory changes and ensure compliance with relevant laws and regulations.

Employee Communication:

• Communicate effectively with employees about compensation and benefits programs, ensuring transparency and understanding.
• Develop educational materials and conduct workshops to help employees make informed decisions about their benefits.

Performance Management:

• Integrate compensation and benefits programs with the performance management system.
• Work closely with HR and managers to link performance to rewards and recognition.

Data Analysis and Reporting:

• Utilize data analytics tools to generate insights into compensation and benefits trends.
• Prepare regular reports for leadership, highlighting key metrics and areas for improvement.

Requirements:

Proven experience in HR with a focus on payroll administration and C&B.

Strong knowledge of payroll processing, systems,and employment laws.

Proficient in MS Office suite, including Excel and Word.

HR certification(s) such as IHRP or SHRM-CP are a plus.

Bruc Bond is a global financial services firm and brand operating from Asia-Pacific, Europe, UK and North America. Our mission is to simplify corporate banking. We connect entity clients to a diverse network of partner banks and financial institutions, and manage their relationship seamlessly for the long term.

We facilitate the opening of bank accounts and enable their ongoing management, via an extensive network of partner banks, a top-class open banking platform, and the highest quality of customer service.

We are looking for ambitious, business-minded, finance oriented and enterprising Client Operations Executive/Specialist to join an international team of experts in banking, compliance, and corporate account management to help support our growing operations.

Job description and responsibilities:

· Lead, own client onboarding process from gathering & record-keeping of documents to system on-boarding to commence services

· Develop, improve, execute on client transaction processing in compliance with procedures

· Execute necessary compliance screening checks per procedures and escalate to Compliance leader as required for approval

· Maintain, monitor running client management profile listing to manage on-going relationships

· Prepare, review and ensure claims on partners for revenues due on a timely manner

· Timely payments as per compensation agreement with prospecting re-sellers

· Set, lead reviews for on-boarding progress to plan and Ongoing reporting to management using existing procedures

· Daily communication with clients through various channels

· Lead, execute Clients’ periodic relationship reviews to procedures, delivering a well-tracked on-boarding and maintenance process through coordination across stake-holders

· Maintenance of client communications records and reporting to managerial stakeholders

· Extensive collaboration with internal stakeholders across several departments (Business Development, external Re-Sellers, operations, legal, finance, etc.)

· Ensuring excellent customer experience to fulfill our mission of “Private Banking experience to Corporate Clients”

· Contribute to enhancements / process improvements for improving effectiveness

Requirements for performing the role effectively:

· Good English proficiency (written and verbal)

· Excellent and organizational communication skills

· Ability to work independently maximizing learning from colleagues

· High level of accuracy and attention to detail

· Strong client relationship management skills

· Proficiency in MS Office and other editing tools with ease of adaptation to other emerging digital technologies

· 1-3 years of experience with a regulated financial institution; prior client-facing role an advantage

· Originality and entrepreneurial thinking - proactive in suggesting solutions to challenges.

The Role offers:

· Opportunity for professional and personal development

· Opportunity to work in globally diverse work environment and markets

· Location: Singapore

· Position type: Full-time

· Local and international trips may be required

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

$3500 - $4500 (based on experience)

Working hours to be discussed during interview

Jalan Pemimpin MAPEX, Marymount

Job responsibilities:

• Create and manage engaging content for various channels, including website, social media, email marketing, online and offline marketing collaterals.
• Develop digital assets such as GIFs, eDMs, digital banners and websites etc
• Gatekeeper for contents for social media accounts and SEO campaigns
• Identifying trends, insights and creating new & creative growth strategies
• Website development

Requirements:

• Bachelor’s Degree in Digital Marketing, Marketing, Communication or related fields.
• Min 2 years of relevant experience
• Strong understanding of SEO best practices and proven experience with online advertising platforms

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Your new company

Be a part of a global market leading tech company.

Your new role

• Conduct market research and analysis to identify potential new business opportunities within selected verticals
• Prospect, acquire, and develop valuable new business partnerships with app developers/publishers and help to grow their businesses
• Develop executive-level relationships with partners by becoming a trusted advisor, providingbusiness and product expertise, and providing exceptional customer support
• Manage internal project operations and cross-functional stakeholders to achieve project goals, track and monitor project progress, identify and mitigate risks, and implement corrective actions as needed, ensuring successful project completion and go-to-market execution
• Recognize market needs to provide feedback to strategies and product roadmap

What you'll need to succeed

Minimum qualifications:

· Minimum 5 years experience in a BD or sales role

· Experience in adsales, adtech, saas industry

· Experience doing full cycle sales

· Comfortable with cold calling

· Fluency in Bahasa Indonesia is a plus to speak with local clients in Indonesian market

What you'll get in return
This is an exciting opportunity to join a global tech firm. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Responsibilities:

• Develop nutritious menu options inspired by Chinese cuisine, maintaining the authenticity and cultural significance of each dish.
• Collaborate with chefs to ensure that our dishes are both delicious and health-conscious.
• Stay updated on nutritional trends and guidelines, incorporating them into our menu offerings.
• Train kitchen staff on proper food preparation techniques to maximize nutrition without sacrificing flavor.
• Assist in sourcing high-quality ingredients that meet our nutritional standards.

Requirements:

• Bachelor's degree in Nutrition, Culinary Arts, or a related field.
• Previous experience in a similar role, preferably in a Chinese cuisine environment.
• Familiarity with Beijing culinary traditions and a passion for Chinese culture.
• Strong communication skills and ability to work collaboratively with a diverse team.
• Creativity and innovation in developing new dishes while adhering to nutritional guidelines.
• Ability to thrive in a fast-paced environment.

Location: MBFC (Downtown)

1.5 Months Completion Bonus

Annual Leave: 18 Days

Job Description:

• Consolidate and generate payroll data for 300+ employees (both local and expat)
• Responsible for full scope of payroll
• Main liaison to appointed payroll vendor on all payroll matters
• Handle payroll accounting tasks such as preparation of all payrolls related journals (including accruals) and uploading them into the system.
• Handle all income tax-related documents and matters
• Prepare payroll reports and check all data provided by the payroll vendor
• Monthly reconciliation of accounts for all entities in Singapore
• Manage annual statutory surveys and annual payroll audit schedules
• Manage and report information required in Statutory Accounts
• Manage Government Leave Grant
• Year-end accrual for unconsumed leave, tax processing fee and others
• Prepare benefits-in-kind for payroll upload.
• Assist Employee Services Executive in employee benefits programs administration, such as generating employees’ listings for employees’ insurance renewals, employee medical matters, etc.
• Support in preparation of journal and perform reconciliation.

Requirements:

• Diploma and above.
• Must have 3 - 5 years of working experience in Payroll position.
• Highly committed and comfortable with contract role.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Operational Risk Specialist, Digital Payments

Fintech is actively recruiting an Operational Risk Manager with a background in financial services audit or risk management. If you're looking to transition from financial services audit, insurance enterprise risk, or a related field into a streamlined payments platform, this position will serve as an excellent entry point to kickstart a career in fintech risk management.

Duties:

• Monitor risk across the organization
• Perform risk assessments and assurance reviews
• Help develop, review and provide advice to business units on risk frameworks, policies and processes
• Advise management, business and functions on risk control improvements
• Assist review effectiveness Risk Control Self-Assessments (RCSA)
• Independent review and testing of controls
• Monitor control/risk remediation action plans
• Define, update and monitor risk thresholds, Key Risk Indicators (KRIs) and risk dashboards
• Conduct risk training
• Drive a risk aware culture

Requirements:

• 5 - 7 years of experience in auditing, assurance or enterprise/operational
• Financial services experience preferred (retail banking, insurance, payments, etc)
• Based in Singapore with no requirement of sponsorship (i.e. visa)

Compensation:

• Below $8kpm. Limited benefits. Basic bonus.

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment for the banking & financial services sector across Asia and the Middle East. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

As a Senior SEO Specialist, you will be responsible for developing and implementing advanced SEO strategies to maximize the volume of inbound organic traffic from search engines to a website. This role involves thorough analysis and insights into search engine algorithms, SEO best practices, and the competitive landscape. You will work closely with content creators, web developers, and marketing teams to ensure SEO practices are integrated into all facets of digital content creation and marketing strategies. The goal is to enhance website rankings in SERPs, increase web traffic, and boost the overall online presence of the brand, while also ensuring a positive user experience.

Key Roles and Responsibilities:

1. Strategy Development and Implementation: Develop, implement, and manage SEO strategies to increase organic search visibility and traffic.
   Stay up-to-date with the latest search engine updates and SEO trends to ensure strategies are current and effective.
   
2. Keyword Research and Analysis: Conduct comprehensive keyword research to identify high-value keywords and optimize website content accordingly.
   Analyze keyword trends and user search intent to guide content development and optimization strategies.
   
3. SEO Audits and Site Optimization: Perform regular SEO audits to identify areas of improvement for on-page SEO, technical SEO, and off-page SEO.
   Optimize website structure, speed, and performance to enhance search engine ranking and user experience.
   
4. Content Optimization: Collaborate with content creators to ensure that all content is SEO-friendly, utilizing best practices in keyword usage, meta tags, and link building.
   Advise on the creation of compelling content that aligns with SEO goals and user engagement.
   
5. Link Building and Off-Page SEO: Develop and execute link-building strategies to improve domain authority and rankings.
   Monitor backlink profile and develop strategies to acquire high-quality backlinks while mitigating risks of toxic links.
   
6. Analytics and Reporting: Utilize analytics tools (e.g., Google Analytics, SEMrush) to track and report on SEO performance metrics.
   Provide actionable insights based on data analysis to guide decision-making and strategy adjustments.
   
7. Cross-Functional Collaboration: Work closely with marketing, web development, and content teams to ensure SEO strategies are integrated across all digital marketing efforts.
   Provide SEO training and guidance to ensure best practices are followed throughout the organization.
   
8. Troubleshooting and Optimization: Identify and resolve issues related to crawl errors, broken links, and other technical SEO problems.
   Continuously test and optimize SEO tactics for website and content performance.
   

Desired Skills and Qualifications:

• Proven at least 3 years of experience in SEO with a strong track record of success in improving rankings, traffic, and engagement.
• Deep understanding of search engine algorithms, ranking strategies, and SEO best practices.
• Proficiency with SEO and analytics tools (e.g., Google Analytics, SEMrush, Ahrefs).
• Excellent analytical, organizational, and project management skills.
• Strong communication and collaboration abilities to work effectively across teams.
• Ability to stay ahead of SEO trends and adapt strategies accordingly.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This is an opportunity to work for Prudential Singapore to defining, developing, and activating customer lifecycle and company-wide customer conservation strategy. The role in Mass Segment Strategic Programmes Specialist is also responsible for designing and activating segment go-to-market strategy for channel partners. We are on a journey to create meaningful segment, customer lifecycle and retention programmes which will help us drive customer persistency and segment growth so that our customers continue to stay protected. It will bring alive our purpose of “For Every Life, For Every Future”.

Job Description:

Customer Lifecycle Management

• Good understanding of how to leverage customer segment, life-stage, consumer behavioural, lifestyle, transactional, and demographic data to deliver relevant high impact demand generation programs through multiple communication channels with a vision of growing consumer loyalty and increasing their lifetime value to the business.
• Support team lead in the formulation of strategy and implement growth and milestone campaign strategies, execution leveraging marketing automation, asset deliverable management, as well as the testing of all SMS, emails, among other multi-channel communications. Leverage segmentation insights, personalization, and product recommendation, partnerships to drive campaign effectiveness.
• Drive continuous optimization of product recommendations, cross-selling and up-selling based on segmentation models and desired actions.
• Work with internal and third-party vendors to identify new opportunities to improve consumer communications and remarketing campaigns, where relevant.

Customer Conservation

• Be on the pulse of customer attrition trends to monitor and identify churn prevention opportunities across all segments. Conduct market research where necessary to garner further insights to drive relevant outcomes.
• Support team lead to drive the strategic planning and deployment of customer conservation plans and initiatives. Work with Segment Leader, Actuarial, Product, Customer Management and Strategy teams to identify key priorities and co-develop actions and timelines.
• Implementation of firm-wide conservation programs to retain existing customers, policy downgrade management and customer win-back.
• Form and manage working groups as necessary to rally internal key stakeholders towards driving the same objective and collaborate with the necessary departments to journey map and drive the necessary process changes.
• Report planned versus actual performance and monitor the effectiveness of the conservation plans.

Channel Partners Growth

• Support opportunity development for the channel partners and serve as programme lead for the implementation of firm-wide campaigns within the segment including existing customers growth campaigns and other prioritized initiatives. Conduct ideation sessions with internal and external groups to identify new concepts or enhancements to the segment products and/or programs.
• Track and report segment performance and campaign effectiveness.

Project Management

• Develop and manage project (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications.
• Ensure proper messaging, timing, and execution of campaigns. Identify key stakeholders and work with them to negotiate process changes, ownership of processes, and manage project impact.
• Design and implement communication plans to ensure those affected by projects are informed and updated.
• Follow up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.
• Apply an experimentation mindset to marketing campaigns to drive, test, learn, and optimize. Continuously conduct A/B testing across all channels

Work Experience

• More than 5-years work experience with 3 years in marketing
• Experience in driving targeted retention, upsell, and cross-sell marketing campaigns. Robust skills in designing demand generation, marketing campaigns and communication design, marketing operations, and reporting.
• Proven campaign and project management capabilities; able to work under deadlines and produce key deliverables
• Experience with marketing automation software (Salesforce Marketing Cloud preferred), A/B testing, experiment design, campaign analysis and attribution reporting
• Strong Analytical and quantitative skills and able to construct lifecycle reports and dashboards in Salesforce and other reporting tools
• Ability to manage multiple projects with intertwining deadlines while staying focused on the details
• Confident in working collaboratively with various internal and external stakeholder and managing them
• Added advantage if candidate has past exposure or experience in financial, insurance or telecommunications industry.

Personality Traits

• Exudes positivity
• Self-driven with a can-do attitude and takes initiative
• Strong interactive skills and is good at taking cross functional teams along to achieve a common goal
• A team player with a strong sense of competing priorities and the interests of various stakeholders with an ability to negotiate, persuade and adapt.
• Ability to deal with ambiguity
• Demonstrates an appreciation of a diverse workforce and working style or perspective
• Strong leadership skills

Who we are looking for:

Competencies / Knowledge

• Excellent communication skills, both written and verbal, able to communicate effectively with senior internal stakeholders
• Competent with the use of Microsoft, Power Point, Word and Excel, including the use of Pivot tables, reporting, charts.
• Skilled in data handling and reporting and data insights interpretation
• Ability to work in cross functional teams across the organization
• Ability to work under time pressure and priorities tasks

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

The commercial claim specialist plays a pivotal role in managing and assessing workman injury claims. This position requires a seasoned professional with extensive expertise in the general insurance domain, particularly in the field of claim assessment.

Key Responsibilities

• Claims assessment: Utilize deep knowledge and experience in the general insurance space to meticulously assess, investigate, and evaluate workman injury compensation claims.
• Policy adherence: Ensure compliance with company policies, local regulations, and industry standards while handling and processing workman injury claim.
• Communication and coordination: Collaborate effectively with internal teams such as operation, finance and sales; external stakeholders which include distributors, loss adjustors, investigators, lawyers, medical experts; and claimants to facilitate seamless claim processing and resolution.
• Documentation and reporting: Maintain accurate records, prepare comprehensive reports, and document all stages of the claims process, ensuring clarity, transparency, and compliance.
• Negotiation and settlement: Negotiate effectively with stakeholders to reach fair and equitable settlements for workman injury claims, considering all relevant factors and legal precedents.
• Continuous improvement: Enhance claim handling procedures and contribute to the continuous improvement of claims management protocols by staying updated with industry trends, legal changes, and best practices.
• Market knowledge: Stay updated with market trends, regulatory trends and in particular, MOM WICA legislative changes.
• Customer experience: Deliver excellent service to claimants and distributors and ensure that customers have a positive claims experience.

Qualifications and skills

• A minimum of 2 to 3 years of experience in assessing and managing workman injury compensation claims.
• Recognized diploma in any discipline.
• Possess CGI certificate.
• Profound understanding of workman injury compensation processes, Singapore regulations and relevant legal frameworks. Knowledge in medical claims will be preferred.
• Excellent verbal and written communication skills to interact with diverse stakeholders and convey complex information clearly and concisely.
• Meticulous attention to detail to ensure accuracy in claim assessment, documentation and reporting.
• Ability to adapt to changing environment, prioritize tasks efficiently, and handle a variety of tasks effectively.
• Good knowledge of MS Office software and any other technology applications.

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

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EA Licence: 19C9701

Registration: R1326740