Our client are a global PR and Communications agency, specialising in B2B Technology Communications with some fantastic regional projects for amazing clients!

They are seeking an Account Executive to join their Singapore team. The Account Executive will be responsible for working with a portfolio of clients with a hands on approach.

Key Responsibilities:

• Managing a portfolio of client relationships and work collaboratively with the team
• Involved in day to day client relationships and providing advice to clients
• Hands on approach on campaigns including drafting and overseeing press releases, Q&As and key documents to a high standard
• Developing and actioning social media plans
• Ensuring timelines are met
• Managing relationships with journalists, vendors and industry opinion leaders.
• Identifying client objectives and which channels are best to achieve their goals
• Stay current on industry trends and developments, particularly within arts and culture
• Collaborate with cross-functional teams
• Monitoring progress of projects and campaigns

Requirements:

• 0.5-2+ years of PR and Comms experience
• PR and Communications agency experience is ideal but not essential
• An interest or passion in art and culture is essential
• Experience in B2B Technology communciations is preferred but not essential
• Strong network within regional media, ideally with B2B tech/trade media
• Excellent client facing and interpersonal skills
• Strong communication skills
• Willingness to be hands on across advising clients and executing campaigns
• Ability to manage multiple projects and deadlines

If you are a strategic thinker, with a passion for PR & comms, we encourage you to apply!

EA License No: (R22108421) | Agency License No: 11C4388

We Are Aspire is acting as an Employment Agency in relation to this vacancy.

Up to 1-month Performance Bonus

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE 'A' level and above
• Singaporean
• Proficient in Microsoft Excel to input survey data
• Field Visit required to Corporate companies
• Mandarin speaking to do corporate survey with Chinese MNCs
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217|EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We are looking for Customer Service Agent to be outsourced to our clients from the healthcare industry.

Job Description:

• Handle customer orders and inquiries regularly through email, fax, or phone.
• Conduct comprehensive follow-ups with business units concerning regular or ad-hoc billing, including generating monthly reports and posting invoices.
• Coordinate and update customers and sales teams on the status of sales orders.
• Work closely with internal departments to facilitate seamless deliveries and promptly resolve any issues.
• Oversee export shipments for both intercompany and direct overseas customers.
• Prepare necessary shipping documents for shipments.
• Undertake additional assigned tasks as directed by the manager.

Requirement

• Minimum Diploma / Degree
• Able to work in a fast-paced environment setting

All qualified applicants, please send in your resume to:

[email protected]

Elyssa Koh (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

• Process oracle and impex for Samic items
• Use inhouse WMS for SOI inventory
• Daily AWB summary
• Billing
• Month end report
• Provide customer support whenever required
• Provide backup during colleague’s absences
• Any other ad hoc duties assigned

Job requirement

Min NITEC in any course

Experience in customer service is highly advantageous

Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Michelle (Magdelene) (R21101623)

Recruit Express Pte Ltd (99C4599)

Job scope:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Ad-hoc duties assigned by manager.

Requirements:

• Diploma in any discipline
• Logistics knowledge and understanding import/export preferred.
• Proficient in SAP preferred

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]


Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
Recruiter's ref code: #HGN

We regret to inform that only suitable candidates will be shortlisted for an interview.

We are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the chance to work with a great team of people, and more importantly, we will provide you a career with Dorsett and give you an opportunity to be yourself.

Job Responsibilities:

• Provide the most efficient and courteous service to all guests and to deliver the most complete and personalized service as may be required by the guests in all areas of Customer Service Operations.
• Conducts guest’s Check-In & Check-Out in an accurate, efficient and friendly manner.
• Conducts in-room orientation in a professional manner.
• Ensures that all guest’s registry information is complete and handled with privacy and confidentiality.
• Issues keys based on strict established procedures.
• Familiarizes him/herself with all information regarding the property’s facilities, services, operating hours, special promotions and events at all times.
• Updates him/herself in all citywide special events so as to provide residents with accurate information and advice when requested.
• Addresses all guests’ concerns or complaints with the utmost urgency. Handles all guests’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.
• Any ad-hoc duties as assigned

Roles & Responsibilities

• Advice and consult clients on hair designs

• Performs advanced hair cutting and creative hair colouring

• Styles hair （curls, braids, ponytails, and updos）

• Upsells clients on products and services.

• Develops ongoing relationships with clients.

• Follows all salon policies and procedures.

• Adhoc duties assigned

REQUIREMENTS

• Strong Team Player

• Good communication and customer service skills

• Passionate creative about hair and fashion

• Innovative and Energetic with a Growth Mindset

The Boarding Officer/Ship Agent (Operations) is the first point of contact for vessels arriving into the port and processes all necessary formalities and declarations in a timely manner to ensure smooth entry and departure of ships assigned. He/She ensures full compliance to statutory formalities and factual declarations. The Boarding Officer/Ship Agent (Operations) identifies bottlenecks to propose improvements to the organization’s workflow and assists with its subsequent implementation.

The Boarding Officer/Ship Agent (Operations) is expected to establish good relationships with the Ship Captain and Chief Engineer of the ship, and is an organized person who is able to juggle the demands of paperwork and on-site work. He/She may be expected to work irregular hours to cater to the different arrival times of ships, and cope with unanticipated events and tight work schedules.

Tasks

• Acquire and allocate resources to support operations.

• Handle cargo documentation, invoices and inwards shipment.

• Liaise with clients on status of cargo clearance.

• Liaise with local agencies on daily work matters.

• Monitor cargo loading and unloading operations.

• Monitor vessel arrival and departure.

• Optimize utilization of resources.

• Prepare quotations and proforma disbursements as required by clients, shipowners and shipping lines.

• Process all formalities and declarations in a timely manner to ensure smooth entry or departure of ships assigned

Requirements:

• Fresh graduates and candidates with no relevant experience are welcome.
• On-the-job training
• Minimum 2 years work experience
• ITE certification or equivalent

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

Responsibilities:

• The ambassador reports directly to the Reception Supervisor (Assistant Manager in his/her absence).
• The ambassador will be dynamic and efficient to serve all guests approaching the Reception with a professional, warm and positive attitude.
• Provide a smooth and timely check in/out for all guests
• Ensure that guest request/s are being followed up promptly and efficiently throughout their stay; following up with traces
• Provide all guest with accurate and in-depth information upon their request; good knowledge of products, services, pricing, special promotional offers and special events
• Maintain strict security procedures when issuing of room keys and guest confidentiality.
• Maintain a good communication between hotel guests and all hotel departments both verbally and in writing as required.
• Assist, as required to attend to calls for reservations and ensure accurate, up to date information is given.
• Use every opportunity to promote hotel facilities and maximise sales through product knowledge and upselling skills.
• Ensuring all guests are offered to join Le Club loyalty program
• Complete any other duties assigned by the manager/supervisor
• Ensure Reception /Back Office area are clean and tidy at all times
• Carry out reception duties as required

Key Job Requirements

• Diploma in Tourism / Hospitality Management
• Minimum of 1 year of experience in a similar capacity with proven track records
• Entry Level applicants are welcome
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

To be successful in this sought after role, you will demonstrate the ability to excel within a luxury brand.

You will also bring with you a passion for service, excellent organisational skills as well as communication skills, be results orientated with a dedication to exceeding customer expectations.

Previous experience in a five-star environment is desirable, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.

• Attending to enquiries and providing comprehensive scalp and hair analysis
• Understanding customer's needs and wants
• Perform tailored treatments and professional consultation for homecare
• Provide excellent customer service to increase customer satisfaction, growth and retention
• Enhance knowledge on scalp and wellness related field
• Achieve sales targets and beauty goals with customers
• Any other ad-hoc duties

Requirements:

• Min. 3 year & above of scalp related experience preferred
• Added advantage for candidates with NITEC in Beauty and hairdressing certificates
• Willing to work retail hours & on weekends (11am - 9pm)
• Good interpersonal and communication skills
• Customer centric and Result driven

Seeking a talented and experienced HAIR SALON MANAGER to become part of our team.

The role will involve salon management and you will need to be a fully qualified, confident, creative hairdresser and scalp knowledge with at least 6 years of experience.

You Should Be Customer-focused and passionate about the hair industry Exceptional at building great relationships with clients

Focused on training, networking and identifying areas of growth for the salon

Able to manage everyday duties like bookings, orders, stocktaking, processing payments and bookkeeping Experienced in cutting, coloring, and styling

We are friendly and supportive and will offer management training opportunities to the right candidate. If this sounds like your kind of role, we would love you to be part of our team!

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

JOB DESCRIPTION

• Oversees reservations, answers phone calls and responding to guests' queries
• Highlight to superior on high business volume day/meal period to manage manpower requirements
• Monitor the guest waiting list to manage customers' waiting time and expectations
• Greet and welcome guests warmly to the restaurant
• Guide customers to designated dining or bar areas
• Allocate seats in accordance to customers' preferences and reservations
• Establish and maintain good rapport and relations with customers to improve customers' experience and repeat visits
• Thank guests for patronizing the restaurant as they leave
• Follow customer service Standard Operating Procedures (SOPs)
• Comply with the Company's food and beverage hygiene standards
• Adhere to legislative requirements pertaining to handling and consumption of food and alcoholic beverage
• Perform opening, operating and closing of shifts
• Ensure that day-to-day operations are run at optimal levels with effective communication among teammates
• Suggest areas for continuous improvement within working areas
• All other tasks as assigned by Superior

JOB REQUIREMENTS

• 1 year experience in customer service/guest contact roles, preferably in restaurants is preferred
• Possess a well-groomed, clean and professional appearance
• Charming and outgoing personality, with a strong service attitude
• Good interpersonal and excellent communication skills
• Demonstrated ability to interact with customers, employees and third parties well so as to boost corporate image
• Ability to multitask and work under pressure
  

We are looking for contract Customer Service Agent to be outsourced to our clients from the healthcare industry.

Job Description:

• Process customer orders and inquiries daily via email, fax, or phone
• Follow up closely with business units on fixed and ad-hoc billing, including generating monthly reports and posting invoices
• Coordinate and communicate sales order status to customers and sales teams
• Collaborate with internal departments to ensure smooth deliveries and address any issues promptly
• Manage export shipments for both intercompany and direct overseas customers, including preparation of shipping documents
• Assist in investigating internal and external complaints, identifying root causes, and proposing solutions
• Ensure compliance with hazardous substance regulations, including validation of licenses from customers
• Perform ad-hoc duties as assigned by manager

Requirement:

• At least a Diploma in any discipline with 3 years of relevant experience.
• Logistics knowledge and understanding import/export preferred.
• Handling chemicals documentations and deliveries.
• Proficient in SAP.

All qualified applicants, please send in your resume to:

[email protected]

Elyssa Koh (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Overview

You’re an established client lead and have their confidence to guide them to solutions that meets their business needs. You are experienced at orchestrating multiple capabilities and problem-solving to pull the solutions off flawlessly.

With 10+yrs related industry (PR agency / social agency . in-house client communications) experience, you have a solid foundation of managing clients and developing senior level client relationships. You’re driven by our mission to make our clients’ brands and businesses matter,and fundamentally believe that creativity and earning influence for our clients have the power to change fortunes. You are becoming a trusted advisor to clients, which means you have a track record of delivering consistently to a high standard while striking the right balance between protecting client and agency interests. Clients discuss business issues with you looking for your advice. You’re adept at leveraging your relationships with internal and external stakeholders to overcome any obstacles for your project. You are also an up-and-coming leader that believes in nurturing and empowering your junior team members to elevate their careers and a well-respected team member that your peers and juniors look up to.

Your focus as an Associate Director/Director:

• Make our clients’ brands matter by being best in class in PR and Innfluence, as well as bringing together the best mix of Ogilvy capabilities to solve business problems and build agency reputation.
• Become a trusted advisor to the clients to build client satisfaction and intimacy which maintains key relationships and opens up new growth opportunities for the agency.
• Independently lead integrated and social accounts, manage team members working on the account to produce consistently good results, while building a highly-engaged team.
• Be able to successfully collaborate and lead new business proposals or pitches, and work across departments, including Strategy and Creative Leads, on larger / PR-led integrated pitches.
• Responsible for revenue and margin growth and protection - including joint ownership with Directors of locally agreed practice targets.
• Business and finance management, meets billability targets and ensures the team does the same for their levels.
• Understands our contractual agreements and their impact on agency procedures.

The skills you learn and apply:

• Understanding of what makes great work and drives what it takes to make it happen.
• You are building strong niche and desire to focus on a particular industries for related PR work and are demonstrating strong knowledge and expertise that are highly valued by our clients.
• Ability to bring the best practices, insights and trends in social media marketing to create best-in-class work that generates shareability, talkability, reputation and earned media
• Ability to stream briefs into the right workflow based on past experience and a strong understanding of integrated marketing communications principles.
• A solid appreciation and understanding of all Ogilvy Group capabilities (e.g. strategy, creative, CE&C, Brand Advertising and Content) to be able to be the best-in-breed integrated communications practitioners to facilitate the best work throughout the whole process and effectively builds PR & Social as the front door for our clients to experience and access the rest of Ogilvy and wider WPP network.
• A good understanding of PR capabilities (e.g. media relations, content creation, influencer engagement) and have experience in integrating it into every applicable project.
• Relationship-building with internal and external stakeholders to facilitate project outcomes.
• Ability to think ahead from both technical expertise (of project management and production) and relationships to smooth problem-solving.
• A trusted client advisor, you are able to listen to client needs without agenda and give them the best advice that strikes the right balance of protecting client and agency interests.
• Dealing with senior clients and lay the foundations for senior client relationships.
• Ensure smooth, timely delivery, as well as revenue and margin growth/protection on projects.
• Manage direct reports to impart client service skills and groom them in their growth and promotion. You indirectly manage several supporting team members across the wider team due to cross-practice accounts you will lead on.
• Identifies strengths and weaknesses of direct reports and team members, providing day-today counseling on job performance and career development as appropriate.
• Manages timely performance appraisals for direct reports.
• Manages staff to maximize productivity and individual, team and financial performance.
• Keep up to speed with industry trends and Ogilvy IP (e.g. Ogilvy wider group innovations, latest PR&I product suite, and know how to tap into and use Ogilvy tools, e.g. Brandwatch etc.) by being curious and well-read.

The qualities that will make you successful

• Relentless curiosity
• Strong work ethic
• Good team player
• Articulate and persuasive
• >10 years’ relevant experience
• Reliable and mature
• Strong client relationships and ability to grow your accounts (share of wallet, revenue size)
• Ability to build strong connections
• Developing a strong expertise in a particular niche or industry
• Starting to build a track record of leading and assisting on new business wins

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hours (must be willing to commit to weekends shift)
• Basic + transport allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217|EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Descriptions

Position Overview:

The Office-Based Reservation Agent / Guest Relations Executive at Garibaldi Italian Restaurant & Bar is a pivotal role that involves managing reservations, handling event inquiries, maintaining relationships with third-party reservation partners, overseeing catering requests, responding to emails, and supporting various marketing and financial partnerships alongside the Marketing Manager and General Manager. This role is crucial to ensuring that our guests have a seamless and memorable experience when dining at our restaurant.

Key Responsibilities

1)Reservations Management:

• Handle reservation inquiries via phone, email, and online channels.
• Ensure accurate and up-to-date reservation records.
• Work closely with the restaurant team to optimize seating and table allocation.

2)Event Inquiries:

• Respond to inquiries related to private events, parties, and special occasions.
• Coordinate event bookings, including menu selection, seating arrangements, in house site views and special requests.

3)Catering Services:

• Manage catering inquiries and orders for off-site events.
• Ensure the timely and accurate delivery of catering services, meeting the client's expectations and ensuring proper internal communication with operations.

4)Third-Party Reservation Partners:

• Foster and maintain strong relationships with third-party reservation platforms such as Chope, Quandoo and Dining City.
• Collaborate with partners to maximize restaurant reservations and visibility.

5）Email Correspondence:

• Respond promptly and professionally to email inquiries from guests and potential customers.
• Provide detailed information about the restaurant's offerings, menus, and special promotions.

6) Marketing and Financial Partners:

• Collaborate with marketing partners to promote the restaurant's offerings and events via the support of privileged partnerships.
• Assist with financial partnership activities, including payment processing and invoicing together with Finance Department.

Job Requirements

• 2 years of related experience
• Previous experience in a reservation, guest relations, or customer service role is preferred.
• Exceptional communication and interpersonal skills.
• Proficiency in using reservation management software.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Knowledge of the restaurant industry, especially Italian cuisine, is a plus.

Working hours

• 5 days work/ week

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217|EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217|EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description:

• Address resident complaints, queries, and suggestions regarding community facilities and services.
• Communicate issues to the relevant authorities or management for resolution.
• Maintain accurate records of all complaints, queries, and suggestions received.
• Coordinate with relevant departments or personnel to ensure timely and appropriate responses to resident concerns.
• Assist in the implementation of community improvement initiatives.
• Handle any other tasks assigned by the supervisor.

Requirements:

• Minimum recognised diploma in Sociology / Counselling / Psychology / Social Work / Event Management / Mass Communication / Journalism / recognised qualifications
• Minimum 1 year of experience in public/community relations
• Dedicated and possess a passion to serve the community
• Proficient in Microsoft Office

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description:

• Address resident complaints, queries, and suggestions regarding community facilities and services.
• Communicate issues to the relevant authorities or management for resolution.
• Maintain accurate records of all complaints, queries, and suggestions received.
• Coordinate with relevant departments or personnel to ensure timely and appropriate responses to resident concerns.
• Assist in the implementation of community improvement initiatives.
• Handle any other tasks assigned by the supervisor.

Requirements:

• Minimum recognised diploma in Sociology / Counselling / Psychology / Social Work / Event Management / Mass Communication / Journalism / recognised qualifications
• Minimum 1 year of experience in public/community relations
• Dedicated and possess a passion to serve the community
• Proficient in Microsoft Office

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

• Diploma in any maritime discipline, with at least 1 year of experience working onboard ships (no sailing experience required)
• Good communication and computer skills
• Able to work under deadlines and can accommodate overtime

Our client is a well-established ship management company that works with leading international shipping businesses in ship chartering, shipbuilding/repair supervision, marine service/offshore and marine products trading.

Key Responsibilities:

• Act as the first point of contact for ships (company owned and chartered) arriving into the port.
• Liaising and coordinating with respective government bodies for vessels arriving into the port and processes all necessary formalities and declarations in a timely manner to ensure smooth entry and departure of ships.
• Ensuring full compliance to statutory formalities and factual declarations.
• Identifying bottlenecks to propose improvements to workflows and assists with its subsequent implementation.
• Act as agent in handling wet and dry cargo, bulk cargo and projects.
• Handling crew changes, and coordinating on tasks assigned by the company, independently.
• Coordinating with respective agencies for repair works, berthing, tug, harbour pilot and launches.
• Updating vessel records and invoices using the company’s ERP system.

Job Requirements:

• Diploma in any maritime discipline.
• At least 1 year of experience working onboard ships.
• Good communication skills.
• Basic computer skills (for data entry and producing written reports).
• Able to accommodate overtime and working under deadlines.

Other Information:

• Location: Central
• Working hours: 5-day work week
• Salary: Up to S$3,000 (Salary will commensurate according to experience & qualifications)
• Allowance: Transport (S$400) and Meal (S$300)
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

How to apply:

Simply submit your application by attaching a copy of your updated Resume in MS Word Format or call at 6590 9966 for a discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!