Job Responsibilities

1. Answers all incoming/outgoing calls coming through our private branch exchange (PBX) system in a professional and courteous manner.

2. Applies Hotel’s standard verbiage in all guest communications via PBX system.

3. Screens callers to know the purpose of call and transfers to the respective offices or staff accurately.

4. Provides general assistance to callers enquire on Hotel’s products and services in a professional manner.

5. Administers the programming and executing of guests’ wake-up-calls.

6. Ensures that call log entries (e.g. IDD & Assisted Calls) are recorded and updated in a systematic and timely manner.

7. Assists in the dissemination of required information during emergency situation.

8. Updates and maintains Hotel’s telecommunication equipment inventory records.

9. Assists in the coordination of the repair/replacement of Hotel’s telecommunication equipment.

10. Assists in back-end reception administration duties such as releasing of credit card verifications, handling card verification disputes and coordination with UOB Bank on escalation cases etc.

11. Prepares and performs room reservation related administration duties such as room reservation correspondences, non-refundable reservation and no-show reservations.

12. Undertakes other duties as and when requested by the Front Office Management and Hotel Management.

Requirements

1. Fluent in both spoken and written English

2. GCE "O" level or equivalent

3. Knowledge of PMS Opera system is preferred

4. At least 1-2 years in hotel related industry, preferably under Hotel’s room division

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Handle hotel reservation inquiries with warmth and enthusiasm through phone, email, and online platforms, ensuring each guest feels valued from the first interaction.
• Assist guests in finding their perfect accommodation by understanding their preferences and needs, turning their stay into an unforgettable experience.
• Process room reservations with utmost efficiency, paying close attention to details to ensure a flawless booking experience.
• Confirm bookings promptly and provide personalized reservation confirmations.
• Ensure essential information about guests' stay is communicated in a warm and welcoming manner.
• Respond promptly and accurately to guest queries, providing comprehensive information about the hotel's facilities, services, rates, and local attractions.
• Recognize opportunities to upsell room upgrades, additional amenities, or packages to maximize revenue.
• Monitor room availability, managing room blocks for groups, and coordinating with the front desk and housekeeping to ensure an optimal allocation of rooms.
• Handle reservation changes and cancellations, adhering to the hotel's policies and procedures.

Job Requirements

• Excellent communication and interpersonal skills
• Strong sales acumen and customer service orientation
• Proficiency in OPERA Cloud would be an added advantage
• Attention to detail and ability to handle multiple tasks simultaneously
• Problem-solving abilities to address guest concerns and provide satisfactory resolutions
• Flexibility to work in shifts, including evenings, weekends, and holidays

Job:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Requirements:

• Minimum Diploma
• Good verbal, communication and interpersonal skills
• Call centre experience preferred OR
• Experience in customer service/customer support role advantageous

Shifts:

- 0630hr to 1530hr (6.30am to 3.30pm).

- 1300hr to 2200hr (1pm to 10pm).

- 1500hr to 0000hr (3pm to 12am).

- 2300hr to 0800hr (11pm to 8am)*

- 1900hr to 0200hr (7pm to 2am)*

- 0430hr to 1330hr (4.30am to 1.30pm)*

*Additional Shift Allowance of $5 per shift.

Job Description (Training will be provided):

- Foreign crew escort.

- Kiosk machine assistance.

- Managing auto baggage drop.

- Arrival and Departure gate handling.

- Misc duties such as queue management, early check-in registration, etc.

Notes:

- 44-hrs work-week with alternate 5/6 work-day arrangement.

- Transport reimbursement (capped at $30.00) for shifts before 0700hr (7am) and after 2300hr (11pm).

- All shifts above includes one hour of unpaid break.

Call centre agent

• Handling inbound and outbound call
• Providing customer support
• Resolving inquiries or issues
• Other ad hoc duties as assigned

Front desk executive

• Greeting patients
• Scheduling appointments
• Managing patient registration
• Processing payments
• Handling inquiries.

Requirements

• Min. N/O Level
• Can start as soon as possible
• With relevant experience will be an advantage

Interested candidates please prepare an updated resume and WhatsApp me at https://wa.me6590548515 OR email at [email protected]

Recruit Express Pte Ltd (Healthcare & Lifescience)

EA Personnel Name: Cindy Wong Xin Yi
EA Personnel No: R2095121

Company EA license number: 99C4599

Sick of boring internships that leave you dead inside?

Here's one that's going to challenge you in every way possible...

Don't continue reading if you're mediocre and weak, this one's for winners only.

The Role

Digital PR Interns play a key role in our performance campaigns, collaborating closely with our content and marketing teams to create brilliant work for clients while enhancing their online presence and building press mentions.

You support all aspects of the PR lifecycle from pitch through to delivery, with a primary responsibility of developing and implementing reactive digital PR campaigns.

Key Responsibilities

1. Take part in content research and ideation of campaigns, helping to generate content that engages, sparks debate, and is newsworthy enough to be featured on high-quality publications. If you’re brilliant at headlines and angles, you’ll fit right in!
2. Leverage trending events to achieve maximum PR impact on campaigns
3. Use a range of tools and sources to collect data and audience insights to form the foundation of ideas for creative digital PR campaigns and strategy
4. Execute the production of Digital PR campaigns – including working with creative teams, and outreaching to journalists
5. Execute tailored outreach strategies, pitches, write press releases and find outreach opportunities that will get journalists interested in your content

Requirements (What It Takes)

• Basic knowledge of Digital PR
• Experience in creating engaging and entertaining outreach campaigns using data and content
• Have experience in supporting a Digital PR campaign
• A strong understanding of the fundamentals of PR and SEO and how they integrate
• Able to learn fast and adapt to the dynamic world of Digital PR
• An excellent command of the English language, both written and verbally
• The ability to multi-task and work to deadlines
• Passion in PR, journalism, marketing, advertising or similar

Interested? Here Are The Next Steps...

1. Email a cover letter to [email protected] with the subject line "Marvel Digital PR Intern", and tell us why you're the best person for the job
2. Include the phrase "wonder woman" somewhere in your letter so we know you're cool
3. Attach your updated CV with the application
4. You'll be part of the 1% simply by following simple instructions

For our hustler friends who wanna work during sem

1. Part-time positions are available (3-4 hours a day minimum commitment, apply to learn more)

We are looking for a Coordinator (PR) to join our growing Integrated Communications team. If you are eager to build a career in B2B communications and hone your skills across areas including content development, account management, client and media relationship building, and business development, you might be just the person we need.

Finn Partners Singapore is an integrated marketing agency, offering a full suite of communication services spanning public relations, digital marketing, content marketing, marketing analytics and insights, and social media marketing.

As part of your day-to-day job, you will:

• Provide general support and coordination on your accounts
• Liaise with the client on day-to-day account deliverables
• Deliver reports and provide updates to clients
• Research and produce quality first drafts of B2B content for earned and owned media
• Conceptualize and pitch story ideas to the media, and coordinate media opportunities/engagements
• Cultivate relationships with the media
• Be actively involved in new business development, including actively contributing to brainstorm sessions, research, story development, creative ideas, as well as strategies and media outreach tactics

We are looking for someone who:

• Has 1-3 years of working experience, agency experience preferred but not necessary
• Enjoys working in a fast-paced environment
• Constantly hones their craft in communications and content
• Writes well across a variety of topics, and grasps how to communicate the business messaging for B2B clients in tech, energy, and more
• Learns quickly, independently, and proactively
• Cares deeply about the work they do, and the people they work with
• Manages their time effectively
• May fall short of 1-2 requirements, but is ready to challenge themselves and grow with us

We’re committed to building a healthy, happy team, starting with:

• 20 days of annual leave
• 4 days of mental health leave annually (no questions asked)
• FINN-ishing early once a month to rest, relax, and recharge
• Flexible working arrangements (in terms of hours and outfits)
• A competitive salary and benefits package
• A well-stocked pantry
• Lots of fun, laughter, and love

What's great about FINN?

Work hard. Have fun. No drama. We are the most un-agency agency you will ever work for, largely because we were founded by two geeks who simply didn’t know better.

FINN offers the best of both worlds — the heritage of a homegrown agency, plus a global network spanning 34 cities. We’re proud of our 1,800-strong team around the world and believe (relentlessly) in the work we do.

With us, you’ll get to support some of the biggest (and seriously cool) companies in the world. Uncover the world of endless transformation and get behind the latest technologies in every industry — from cybersecurity to healthcare.

Will it be fun? You better believe it. Check out our Facebook page and find out more about the kinds of things we get up to.

Job Description:

• Address and resolve complaints, queries, and suggestions regarding common property promptly and effectively.
• Liaise with the Town Council to escalate and facilitate remedial actions for unresolved issues or complex matters.
• Maintain comprehensive records of all complaints, queries, and suggestions received for documentation and future reference.
• Perform additional ad-hoc duties as directed by your supervisor to support the overall operational objectives of the department or organization.

Requirements:

• Minimumrecognised diploma in Sociology / Counselling / Psychology / Social Work / Event Management / Mass Communication / Journalism / recognised qualifications
• Minimum 1 year of experience in public/community relations
• Dedicated and possess a passion to serve the community
• Proficient in Microsoft Office

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Communication Centre Agent

JOB DESCRIPTION

• Reporting to Assistant Front Office Manager, this role is responsible to ensure that all calls received are answered quickly and that a prompt follow-up is done correctly. Their tone of voice, politeness & dynamism must be outstanding.
• Manage Communication Center and deliver the highest quality of standards.
• Receive all the calls from outside the resort and coordinates the internal calls.
• Ensure that all tasks performed are procedurally correct, timely, and of consistent quality.
• Act quickly and efficiently, following the guest requests and instructions received by her/his supervisor.
• Handle Wake-Up Calls, Guest Messages, In-Room Dining orders.
• Responsible to ensure that all phone calls are answered within 3 rings; he/she will then find the polite and tactful way to keep on hold a guest when it is required.

JOB REQUIREMENTS

• Minimum Certificate in hotel management, Business Administration, or relevant discipline.
• Minimum of 1 years relevant experience in a similar capacity.
• Basic knowledge in using OPMS and all related systems.
• Good knowledge of Microsoft Office programs.
• Enthusiastic and self-motivated

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

Dusit Thani Laguna Singapore also offers many other career opportunities in our operations that might be of interest to many others. We are delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

Job Highlights

• Be part of a dynamic team!
• Career progression opportunities
• Hotel is located centrally and near MRT

Responsibilities

• Assist guests with check-in and check-out as well as other Guest Service-related duties.
• Coordinate and work closely with Housekeeping and Facilities team to ensure on the overall quality of guest experience.
• Assist with any guest’s requests promptly and address their feedback or concerns professionally.
• Perform any related tasks as assigned

Job Requirements

• Previous internship experience in a hotel or attained qualifications related to Hospitality will be an advantage
• Service-oriented and take pride in delivering exceptional guest service
• Passion to learn and perform a variety of tasks
• Flexible to perform rotating shifts, including overnight shifts and on Weekends/Public Holidays

Only Singaporeans/Singapore PRs need apply.

In your role, you’ll be responsible for the development of your own network of clients and candidates.

Through Randstad’s resources and market research, you’ll add value through the learning and sharing of your knowledge about the latest labour and talent trends with your clients. In the process of talent matching, you’ll also learn about candidates’ expectations and career aspirations to match them with their ideal employer.

You’ll get to:

• Use internal databases and external channels to support talent selection and identification within the specialised function or industry.
• Screen, qualify and assess high-potential candidates based on job descriptions as well as organisational and personality fit.
• Initiate and drive multi-pronged sales and marketing activities for business development with existing and new clients.
• Establish and maintain high-trust relationships with clients through in-depth industry and employment market intelligence from Randstad or own research.
• Keep pace of and analyse market and sector trends to support clients’ human capital development.

skills and experience

• University degree/diploma or equivalent
• Minimum 2 years of experience in hands on sales job / 360 or 180 recruitment environment
• Exceptional at creating opportunities and influencing outcomes
• Motivated and driven to produce consistent performance
• Resilent and able to operate with minimum supervision
• Recruitment / Sales / Working Experience in facilities / property / engineering sustainbility are strongly encouraged to apply

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Havelock MRT Station (TE16) just outside our office

Description

• Manage all inbound and outbound calls in a timely and professional manner
• Attend alarm signals and fault call reported to achieve the Service Level Agreement (SLA)
• Handle customers’ complaints via phone or correspondence professionally
• Update and maintain a proper record on all customers
• Be involved actively in the customer retention program and strategy
• Work as a team and ensure that the call centre service level is met
• Resolve customer queries efficiently and escalate problems/issues promptly

Requirements

• Able to work on either schedule monthly rotating Morning 7am to 5pm and Afternoon shift work 1pm to 11pm, including weekends and Public Holidays
• Possess good communication, interpersonal skills and PC knowledge
• Able to speak Mandarin in order to assist in managing Mandarin speaking customers for mandarin alarm/fault request and support purposes
• Candidate with Call Centre experience will have added advantage
• Training will be provided
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you.

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned.

Skills/Requirement

• Preferably ’A’ Levels or Diploma holder with relevant working experience.

• Good interpersonal and communication skills.

• Meticulous and detailed-oriented.

• High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team."

The Opportunity:

1. Permanent Role | Tanjong Pagar
2. Office hours , 5 days work week including weekend (8.00am – 5.30pm / 8.30am – 6.00pm)
3. Basic up to S$2,700 + Allowances + AWS + VB
4. Singaporeans only

Adecco is a partnering with a company pivotal to the success of the transportation industry. At our client's workplace, inclusivity and friendliness are the heartbeat of their culture. As a Customer Care Agent, your role will involve assisting customers regarding any requests/enquiries.

The Job:

• Attending to incoming enquiries through hotline or email
• Resolving call enquiries which includes card related issues/claims/technical issues
• Handling queries efficiently and escalate issues promptly

The Talent:

• Min Diploma in any disciploine
• Able to communicate with Chinese speaking customers
• Comfortable to work on weekend
• No experience required

Next Steps:.

• Prepare your updated resume (please include your current salary package) and expected package
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

Salary: $2000 - $2800
Working hours: Mon - Fri (9AM - 6PM)

Location: Bukit Merah Central

Responsibilities:

· Handling inbound calls on payment related to hospital bills
· Making outbound calls to follow up on payment related to hospital bills
· Receivables management
· General customer service duties
· Handle patient enquiries, provide billing information to patients
· Sending statement of accounts

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Responsibilities:

• Develop effective marketing and brand communication planning and ultimately expand digital footprint and brand awareness globally across different target audiences.

• Quickly develop a deep understanding of the company's products and users; expand growth channels and traffic, and promote brand activities.

• Select appropriate media according to respective strategic purposes; build rapport with tech, finance, and crypto related media, both traditional and digital.

• Create contents and incorporating SEO best practices into writing to expand outreach.

• Innovate new ways to increase brand awareness and keep up to date on modern marketing trends.

• Coordinate AMAs, webinars and offline events as well as revamp official social channels/ webpage to activate blockchain developer community and share Blockchain know-hows.

• Provide marketing and PR related value creation support (e.g., marketing plan advisory, media connections, etc.) as needed by portfolio projects.

Requirements:

• 5-7 years of marketing and communications experiences within the fintech/ VC/ blockchain space.

• Content creation and/or editorial experience (in news, tech, finance preferred).

• Proven track record in managing communities in the web3 space, preferably with developer relations experiences

• Strong comprehension ability in finance and technology related topics; Understanding and experience in blockchain technology is a plus.

• Fundamental understanding of web traffic metrics, analytics and content optimization.

• Experienced in media interaction and relationship development.

------------- Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W. Licence Number: 18S9037

A career that makes a difference

Whether you are just beginning your career or an experienced professional looking for a change.

If you are looking for an entrepreneurial role with flexibility and unlimited income potential, join us to discover more about the career as a Financial Advisor.

Key responsibilities:

• Assess clients’ financial situation to develop strategies to help client meet their financial goals.
• Provide advice on insurance to help companies and individuals plan for their financial futures.
• Help clients with financial planning in areas such as retirement, education, and investments with our full product suite.
• Review and follow up with clients on a regular basis to assess how developments in their life might affect their financial plan.
• Preparing and interpreting financial document summaries, investment performance report and income projections for clients.
• Build and maintain effective relationships with existing clients.

Benefits & Rewards

Training and professional development

We’ll help you gain the certifications, soft skills, and knowledge you need to succeed while supporting your growth with structured courses and trainings. Our dedicated managers will constantly be there to guide you through your developmental journey.

Funding Programme

We provide a structured corporate financing scheme for the first 24 months of your career to fast-track your success.

Rewards

Work hard and play hard with us as we incentivize our top performers.

Flexible incentive structure

Enjoy unlimited potential income through our multi-layered incentive structure that includes commissions, quarterly performance-based incentives, annual bonuses, and great incentive trips.

Qualifications

To join us as a Financial Advisor, you should:

• Have obtained a local diploma or degree in any field
• Enjoy seeing tangible results of your hard work, and motivated by performance-based incentive structures
• Have good interpersonal skills and be passionate about helping customers achieve greater financial competency

We are actively hiring! Fresh graduates & mid career change welcome to apply.

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Facilitate smooth check-ins and check-outs for guests.
• Deliver exceptional front desk services to ensure guest satisfaction.
• Efficiently assign rooms and handling administrative tasks.
• Process guest payments with attention to detail and professionalism.
• Collaborate with bell service and staff management to ensure seamless operations.
• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room ammenities.
• Accommodating both general and unique requests to enhance the guest experience.
• Skillfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements

• Diploma in Hotel Management or equivalent.
• Working knolwedge with OPERA cloud would be an added advantage
• Exceptional interpersonal skills to effectively interact with guests and colleagues.
• Excellent written and verbal communication skills to convey information clearly and professionally.
• Patience and good listening skills to understand and address guests' needs effectively.
• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Job Highlights:

• Salary: $2,000
• Location: Simei
• Working Hours: Rotating Day Shift (7am to 230pm / 230pm to 10pm), 5D1O, Rostered
• 1 Year Contract

Responsibilities:

• Assist in registering visitors
• Provide good customer service at gantry
• Perform crowd control duties

Requirements:

• MUST be able to commit weekends and public holidays
• Basic PC Skills

We regret that only shortlisted candidates will be contacted. Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/pr....)

Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

JOB RESPONSIBILITIES

• Assist the Front Office Manager in planning, coordinating and controlling room reservation operations in the hotel.
• Handle tour groups/ ad-hoc groups, convention bookings and other correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines.
• Ensure that the Front Desk staff, Reservation Agents are kept up to date with information concerning the hotel and department.
• Ensure that all daily transactions are keyed into the computer system and updated.
• Handle all incoming mails for reservations and highlights the important requirements and information.
• Attend to all replies for letters and fax with regard to room reservations.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a Professional Certificate/Higher NITEC in Hospitality Operations or equivalent
• At least 2 years of experience in related field
• Fluent in spoken and written English
• Proficient in Microsoft Office and Hotel systems
• Strong ability to work independently as well as a team player
• Good communication and interpersonal skills
• Work well under pressure
• May be required to work nights, weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

Housekeeping Service Agent will be responsible to perform routine duties in cleaning and servicing of public areas under the supervision of the Floor Supervisor.

JOB RESPONSIBILITIES

• Cleans and maintain hotels facilities, offices, public area, water fountain at the Front Lobby and Drive-In Areas.
• Replenish all supplies including toilet paper and soaps in Public Area restrooms.
• Perform carpet shampoo in guestrooms, floor corridors, executive offices as instructed by Housekeeping Supervisors.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• At least 1 year of experience in cleaning or related field.
• Able to understand and communicate in simple English.
• Knowledge in use of vacuum cleaner and proper chemicals handling.
• Hardworking team player and pleasant personality.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Objectives of this role

• Oversee public relations and public-facing marketing strategies
• Develop an impressive corporate image
• Coordinate press opportunities
• Nurture and leverage relationships with existing and potential media partners
• Review and manage PR budget and goals
• Grow and maintain stellar brand awareness

Responsibilities

• Coordinate and propose public relations objectives
• Develop a marketing communications plan
• Oversee social media team and assess digital content
• Manage media inquiries and schedule interviews
• Process, monitor, and communicate PR reports on a quarterly basis
• Stay on top of industry trends

Skills and qualifications

• Excellent writing skills
• Strong understanding of all social media channels
• Superb communication and relationship-building skills
• Exceptional marketing strategy skills
• Thorough knowledge of current industry trends

Preferred qualifications

• Impressive public-speaking skills
• Sharp attention to detail
• Great time management skills

JOB SCOPE

The Hotel Front Desk Agent will assist in attending and serving the section which he/she is been assigned i.e. Front Desk Reception, Food and Beverage etc.

JOB RESPONSIBILITIES

1. Responsible to attend, serve and assist the guests in their enquires and/or services needed in checking in and checking out.

2. Provide excellent guest and or customer serivce to ensure that the guests/customers needs and wants are attended.

3. Escort guests to their allocated guests rooms and show them the amenities in the rooms.

4. Assist in carrying their luggages and/or hand-carried luggages to their rooms and/or to the lobby areas for checking out.

5. Good interpersonal communication skills is needed to be able to listen and resolve problems and/or enquiries put forth by the guests/customers.

JOB REQUIREMENTS

1. Relevant certificate/diploma in Hotel Operations Management or Hospitality and Tourism Management.

2. Possess one (1) or two (2) years of relevant working experiences in the service industries such as hospitality, tourism and retail industries.

3. Possess excellent communication skills and able to build up

1. More than one year working experience in labor agency business;

2. Have a Singapore employment agency license, that is, a BASIC or KAH certificate is preferred;

3. Singapore citizens or Singapore PRs are preferred;

4. Experience in employment agency in Singapore is preferred;

5. Understand the working process of the labor intermediary market;

6. Commission 50%-60%.

7. Willing to develop customers and recruit business in the market, the better the performance, the higher the commission.

8. Assist the boss in arranging and developing the overseas labor service market.

9. Other tasks assigned by the boss.