We are looking for Mechanical Engineer :

Job Description:

- Provide support to operations maintenance staff in their work flow, maintaining, repairing and installation of HVAC units and Refrigeration systems. (Main tasks of the job scope)

- Mechanical general work

- Other ad-hoc duties as assigned

Job Requirements:

- Monday to Friday, 8am to 5pm

- Saturaday, 8am to 12pm

- Must be able to support OT on weekdays / weekends if needed

Interested applicant, please resume to [email protected]

Employer: Construction Industry
Gender: Male/Female
Age: Below 50
Basic Salary: $2500-$4000 (negotiable based on experience)
Working Hours: 9:00 AM - 6:30 PM
Monthly Off Days: 6 days

Job Description:

1. The employer is a general contractor in the construction industry, seeking a Quantity Surveyor (QS).
2. Applicants should have experience in the construction industry as a QS, or be graduates from related fields with at least a SPM qualification. Candidates should be proficient in Microsoft Office, able to handle phone calls and documents in English.
3. Salary will be discussed during the interview.
4. After the probation period, benefits include annual leave, sick leave, public holidays, 13th-month salary, and potential salary increments for good performance.
5. Interview format: Video or in-person.

Work Location:
229 Mountbatten Road, #02-05 Mountbatten Square, Singapore (398007)

We are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the chance to work with a great team of people, and more importantly, we will provide you a career with Dorsett and give you an opportunity to be yourself.

Job Responsibilities:

• Provide the most efficient and courteous service to all guests and to deliver the most complete and personalized service as may be required by the guests in all areas of Customer Service Operations.
• Conducts guest’s Check-In & Check-Out in an accurate, efficient and friendly manner.
• Conducts in-room orientation in a professional manner.
• Ensures that all guest’s registry information is complete and handled with privacy and confidentiality.
• Issues keys based on strict established procedures.
• Familiarizes him/herself with all information regarding the property’s facilities, services, operating hours, special promotions and events at all times.
• Updates him/herself in all citywide special events so as to provide residents with accurate information and advice when requested.
• Addresses all guests’ concerns or complaints with the utmost urgency. Handles all guests’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.
• Any ad-hoc duties as assigned

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 13 Dec 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

1. JOB DESCRIPTION

Job Title

Customer Service Agent - Mandarin & English Communication

Occupation

CUSTOMER CALL CENTRE OFFICER

Job Description & Requirements

Job Description & Requirements

• 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Experience Level: O Level Experience

Work schedule – 44 hours per week. 5.5 days

Shift: Candidate is expected to work on rotating shift

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm

Work Location: Suntec

Convenience Store Located Behind Tampines Polyclinic.

Nearest Bus Stop: 4, 8, 15, 18, 19, 27, 28, 29, 37, 38, 81, 129, 15A, 168, 291, 293, 298, 29A.

Looking for Retail Associate / Cashiers to join our crew.

Start ASAP

Multiple Vacancies Available.

1x Part Time

*** Must be 21 Year old and above. (Statutory Age Requirement in Shop for Sales of Tobacco and Beer/Wine/Liquor)

Job is Suitable for older workers.

We are a local brand, looking out for individuals to work in our retail shop (Convenience store in Tampines Area).

Attending to customer

Cashiering

Receiving and processing of incoming stocks

Serves customers promptly and warmly

Attend to customer enquiries, To help customers search for suitable products if needed

Other ad-hoc duties assigned

Working Hours

Weekdays or Weekends, 3pm-11pm

Salary Range:

Part time, $8/hr.

Interested, Call or Whatsapp your particulars to Mr Ong @ +65 8205 5040 to arrange for an interview.

(please include Name, Age, Nric, Address)

A career that makes a difference

Whether you are just beginning your career or an experienced professional looking for a change.

If you are looking for an entrepreneurial role with flexibility and unlimited income potential, join us to discover more about the career as a Financial Advisor.

Key responsibilities:

• Assess clients’ financial situation to develop strategies to help client meet their financial goals.
• Provide advice on insurance to help companies and individuals plan for their financial futures.
• Help clients with financial planning in areas such as retirement, education, and investments with our full product suite.
• Review and follow up with clients on a regular basis to assess how developments in their life might affect their financial plan.
• Preparing and interpreting financial document summaries, investment performance report and income projections for clients.
• Build and maintain effective relationships with existing clients.

Benefits & Rewards

Training and professional development

We’ll help you gain the certifications, soft skills, and knowledge you need to succeed while supporting your growth with structured courses and trainings. Our dedicated managers will constantly be there to guide you through your developmental journey.

Funding Programme

We provide a structured corporate financing scheme for the first 24 months of your career to fast-track your success.

Rewards

Work hard and play hard with us as we incentivize our top performers.

Flexible incentive structure

Enjoy unlimited potential income through our multi-layered incentive structure that includes commissions, quarterly performance-based incentives, annual bonuses, and great incentive trips.

Qualifications

To join us as a Financial Advisor, you should:

• Have a local Singapore diploma or degree in any field (MAS Requirements)
• Enjoy seeing tangible results of your hard work, and motivated by performance-based incentive structures
• Have good interpersonal skills and be passionate about helping customers achieve greater financial competency

We are actively hiring! Fresh graduates & mid career change welcome to apply.

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

About the role

You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Our Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Proficient in written and conversational English. Mother Tongue will be advantageous to supportnon-English speaking customers.
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

LITMUS is a Singapore-based, Asia-focused communications consultancy providing Content. PR. Social. Digital campaign solutions.

We are seeking an experienced communications agency professional to join us in a hybrid team structure. You will join a talented team to manage national, regional and global integrated communication campaigns, working from home and in a co-working office.

Candidates with both lower and higher levels of experience than advertised here are invited to apply.

If you possess the skills, energy and drive to be among the best, we invite you to apply.

Responsibilities

Client Management

• Understand the issues and opportunities that affect our clients
• Provide the best advice and implement better solutions, keeping our clients happy and loyal
• Bring new thinking, great ideas and unique perspectives to what we do and how we do it

Content and Writing

• Translate industry and client developments into high quality, effective and even beautiful content
• Develop news releases, thought leadership pieces and other forms of impactful content

Media Management

• Know the media – what they want, how they want it – and impress them, delivering brilliant news coverage that drives our clients’ business

Social Media Management

• Know the trends, tools and tactics that engage and enrich our clients’ online communities
• Assist in digital and social media strategy & planning
• Lead brand social media accounts – Facebook, Instagram, LinkedIn
• Analyse, review and report on social media activities

Digital and Design

• Possess an understanding of digital strategies and tools, including SEO and SEM, along with an eye for design elements

Business Development

• Support new business opportunities and work with the team to deliver the thinking, the strategy and the presentation to win it

Requirements

• High performing team player, responsible, enthusiastic and proactive
• 3-5 years’ experience in public relations and/or communications; agency experience preferred
• Experience working with corporate, technology, consumer sectors
• Knowledge of/experience with national, regional, global media
• Very strong English writing and editing skills
• Strong non-English language skills an advantage
• Strong research and analysis skills
• Degree and/or diploma

We, HK MARINE PTE LTD is doing ship agent business.

are looking for a good person for ship agent.

basically job is as below;

-job Handle bunkering operation

-Handle Owner agent including crew changing

-Liason with the master and client

-Arrange INWARD + OUTWARD FORMALITY with ICA/MPA/PSA

-Report in time with client

-Organize billing documents in the relevant department

-Proficient in excel

-Possess good work ethnic and positive work attitude

-Required team work play

-MPA, PSA, ICA regulation

Job Responsibilities:

• Play a vital role in creating a memorable experience for all our passengers.
• Main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport.
• Being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Job Requirement:

• Able to work on rotating shifts
• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers

Qualified or interested candidate, kindly click apply below or email us a copy of your resume in MS Word format to: [email protected]

Kindly indicate the following details in your resume:

1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.

EA License No: 08C2822

Bizhub Asia Pte Ltd

Location: Singapore

Job Description:

We are seeking a detail-oriented and skilled Measurement Technician to measure and assess spaces for the installation of our products. You will liaise directly with customers, ensuring accurate measurements are taken to guarantee perfect fit and functionality of our products.

Key Responsibilities:

• Measure and assess door and window openings at customer sites, ensuring precise measurements for custom installations.
• Communicate with clients to understand specific requirements and preferences.
• Record measurements and specifications clearly for sales, production and installation teams.

Requirements:

• Education: Does not matter to us.
• Experience: Not necessary, but experience is a plus. (For doors, windows, or other construction-related fields.)
• Language Proficiency: Basic English
• Licence: Valid driving License, with own vehicle preferred.
• Soft skills: Strong communication skills and the ability to liaise with customers and internal teams.
• Singaporean/PR/Malaysian

Salary Range: $2,000-$4,000 monthly, according to experience and compatibility with the role.

Responsibilities:

• Respond to patient / general public phone call queries
• Respond according to SOP
• Liaise with Healthcare Professionals
• Redirect calls to relevant personnels / departments as needed
• Attend to emergency calls effectively and follow SOP as trained
• Any admin duties as assigned

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• Need to have some Call Centre experience , preferably in Healthcare sector

Working Hours:

• 3 Rotating Shift
• Buangkok

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Contract duration: 12 months

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Proficient in written and conversational English. (Mother Tongue will be advantageous to support non-English speaking customers).
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4977

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Purpose

The Club is seeking a versatile Marketing & PR Assistant Executive to support in day-to-day marketing operations. Main role includes organizing marketing files and support in graphics design and video production operations. This includes posting on social media, communications platforms and MailChimp.

Job Responsibilities

1) E-Newsletter Design: Assist in the design process for the E-Newsletter, ensure visual appeal and adherence to brand guidelines.

2) Public Screen Updates: Regularly update content on the screens to keep members informed and engaged.

3) Poster Design and Advertising: Assist in creating compelling designs for Club posters, print collateral, and other advertising materials to effectively communicate Club events and promotions.

4) F&B Menu and Tent Cards: Assist in developing visually appealing F&B menus, posters, and tent cards to enhance the dining experience.

5) Production Oversight: Support the production process, involving around but not limited to writing specifications, selecting appropriate materials, and inspecting proofs for accuracy and quality.

6) Photo & Video Archives Management: Record and administer the Club’s photo and video archives, including event photos, videos and member achievements in softcopy format.

7) Event Photography and Video Assistance: Assist in event administration by providing photography and videography services, capturing memorable moments for Club documentation and promotion (to post on social medias such as IG Stories and Reels).

8) Publications: Assist on publishing content for website announcements, social media, and other communication platforms.

9) Content Copy Writing: Assist in copy writing research

10) Administrative Processing: Assist in organising all marketing materials in shared folder

11) Ad-Hoc Responsibilities: Support Club level operations and ad-hoc assignments when required

12) Any other duties/projects as assigned by Supervisor and/or Management.

13) Others:

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

We are seeking dynamic and skilled engineers to join our growing team in Singapore. We have multiple positions available for candidates with various specializations in engineering.

Key Requirements:

• Eligibility: Open to Singapore Citizens or Singapore Permanent Residents (PR).
• Qualifications:Degree in Engineering (Civil, Mechanical, Electrical, or related fields).
  Relevant work experience is preferred, but fresh graduates are also welcome to apply.
  Strong understanding of engineering principles and practices.
  Proficiency in Microsoft Office and engineering software (AutoCAD, Revit, etc., depending on the role).
  Ability to work in a collaborative team environment and meet deadlines.
  

Responsibilities:

• Manage and oversee engineering projects from conception to completion.
• Coordinate with project managers, contractors, and other stakeholders.
• Conduct site inspections and ensure compliance with project specifications.
• Troubleshoot and resolve technical issues during the project lifecycle.
• Maintain documentation of all engineering processes, including designs and project progress.

Job Benefits:

• Competitive salary and benefits package (negotiable based on experience).
• Opportunities for career growth and development.
• Friendly and collaborative work environment.
• Medical benefits and other employee perks.

How to Apply:

Interested candidates should submit their updated resume, including relevant qualifications and work experience, to [email protected].

Julian Grey's client is a renowned PR agency for prominent media outlets.

Responsibilities

• Develop and execute comprehensive PR strategies aligned with clients' business goals.
• Offer strategic guidance and mentorship to ensure effective implementation by the team.
• Collaborate with senior leadership to contribute to the overall business strategy, managing timelines, budgets, and deliverables.
• Comprehend clients' business objectives and create programs, pitches, plans, and strategy decks in alignment.
• Manage reputational risks and uphold agency integrity during challenging situations.
• Cultivate and sustain strong client relationships, acting as a trusted advisor.
• Tailor PR campaigns based on a deep understanding of clients' industries, goals, and challenges.
• Ensure client satisfaction and retention through consistent communication and results delivery.
• Lead media/influencer relations efforts, fostering connections with top-tier outlets and influencers.
• Supervise content development, including pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams for seamless integration of PR with other business functions.
• Provide leadership to the PR team, fostering a collaborative and innovative work environment.
• Manage operational aspects, ensuring efficient workflows, processes, budgeting, resource allocation, and project timelines to meet client expectations.

Requirements

• Minimum 5 years' experience.
• Experience with strategic PR planning, crisis management, team leadership, and impactful campaign development.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Zenith Infotech (S) , a Tech Recuritmnet firm with 27 years of history locally, is looking out for Customer Service Agent, on a 12 months contract role, working location at Suntec area.

Job Scope

· lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues

· Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.

· Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback

· Handle emails as assigned by team leader

Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

About VIVIFI

VIVIFI is a dynamic and innovative Singapore-based mobile virtual network operator (MVNO) that has been disrupting the mobile industry since 2019. We are known for our non-contract sharing mobile plans for families and value-for-money mobile plans for individuals, offering both 4G and 5G services. We are committed to providing exceptional customer experiences and are looking for a passionate and driven individual to join our team.

Role and Responsibilities

Corporate Account Management:

· Onboard new corporate customers (UENs) and ensuring a smooth transition.

· Customer Support: Manage and resolve corporate customer inquiries, including requests for line additions, technical issues, and any other support needs.

· Account Management: Maintain accurate records of corporate accounts, including line usage, billing information, and customer contact details. Proactively address any billing inquiries, ensuring prompt resolution of disputes or assisting with bill settlements.

· Relationship Building: Cultivate strong relationships with corporate customers, proactively addressing their needs and ensuring their satisfaction.

Sales & Business Development

· Sales Prospecting: Reach out to potential corporate customers, present VIVIFI's offerings, and secure new business.

· Proposal Development: Assist in creating compelling proposals and presentations for corporate clients.

Administrative Support:

· Order Fulfillment: Assist with the processing and fulfillment of orders for corporate customers, including sim card delivery and stock management.

· Communication: Handle communication with corporate customers via email, phone, and other channels.

· Data Management: Maintain accurate and up-to-date records in spreadsheets and other systems.

· Ad-hoc duties: Perform other administrative tasks as required, including assisting with events, marketing campaigns, and project support.

Requirements:

· Singaporean or Permanent Resident

· Excellent communication and interpersonal skills, with a proven ability to build rapport and trust with customers.

· Strong organizational skills and attention to detail.

· Ability to work independently and as part of a team.

· Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).

· Experience in customer service, account management, or sales is an advantage.

· Passion for the telecommunications industry and a desire to learn and grow.

· Ability to take initiative, be adaptable, and thrive in a fast-paced environment.

Benefits:

· Competitive salary and benefits package.

· Opportunity to work in a dynamic and innovative company.

· Exposure to a diverse range of responsibilities and opportunities for growth.

· Be part of a team that is passionate about making a difference in the mobile industry.

If you are a highly motivated and results-oriented individual with a passion for customer service and sales, we encourage you to apply! We look forward to hearing from you!

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Guest Services Agent for our Heavenly Spa, you will be tasked to:

Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to confirm scheduled appointments. Provide answers about available spa services. Update the reservations/cancellations list throughout the day, inform team of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa services in accordance to The Westin Brand Standards. Be well versed in local standard operating procedures (LSOPs) of our Heavenly Spa. Obtain mode of payment and obtain change required for expected business level, and keep cash secure at all times. Process guest payments for spa services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

LIONBROKERS PTE. LTD. | EA License No. 22S1273

EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193

JOB RESPONSIBILITIES

• Manage and make amendment to reservations or cancellation of reservations.
• Receive email and faxes, etc. and input the booking information into the HMS system.
• Check and verify reservations for the day’s arrivals before putting up the expected arrival list.
• Answer any enquiries pertaining to room reservations and other facilities of the hotel.
• Coordinate with Front Desk on all last-minute arrivals, especially VIP guests to enable prompt follow up.
• File all correspondences in filing cabinets according to the month and date order.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a GCE ‘N’ / ‘O’ Level or equivalent
• At least 1 year of experience in related field
• Fresh Grade is welcome
• Fluent in spoken and written English to handle email/guest
• Proficient in Microsoft Office and Hotel systems
• Strong ability to work independently as well as a team player
• Good communication and interpersonal skills
• Work well under pressure
• May be required to work nights, weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Outpatient medical benefits
• Dental benefit

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices

Role: Advance Resposne Centre (Tier 1)

Work Location: Woodlands/Yishun

Monthly Salary Budget: $2,500 to $3,000

Domain: Healthcare

Job Description:

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, TeamLeads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement. Ensure daily tasks are executed according to the Standard Operation Procedure

Our client is a seasoned provider of integrated building services, engineering solutions, and energy management.

• Response incoming calls and respond to customer's emails
• Handle customers’ complaints and feedback with a good closure
• Ensure timely resolution by following up on cases.

Requirements:

• GCE O Level and above
• At least 2 years of experience in Contact Centre environment.
• Ability to operate in a fast-paced environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996