• Required skills:
  • Inbound and outbound experience
  • Email support experience
• Provide first call resolution to users.
• Liaise with other support teams, or product teams as required to resolve requests/issues.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

• Process reservation requests and support of basic loyalty and customer care requests.
• Handle incoming contacts for Marriott brands and assist customers with their booking needs or questions through voice and email channels.
• Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company.
• Identify guest reservation needs and follow sales techniques to maximize revenue.
• Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management.
• Opportunity to work from home upon confirmation, subject to performance

Variable Bonus

5 Day shift work

9.5 hour shift (include meals)

Job Responsibilities:

• Facilitate smooth check-ins and check-outs for guests.

• Deliver exceptional front desk services to ensure guest satisfaction.

• Efficiently assign rooms and handling administrative tasks.

• Process guest payments with attention to detail and professionalism.

• Collaborate with bell service and staff management to ensure seamless operations.

• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.

• Accommodating both general and unique requests to enhance the guest experience.

• Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements:

• Diploma in Hotel Management or equivalent.

• Working knowledge with OPERA cloud would be an added advantage

• Exceptional interpersonal skills to effectively interact with guests and colleagues.

• Excellent written and verbal communication skills to convey information clearly and professionally.

• Patience and good listening skills to understand and address guests' needs effectively.

• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Interested applicants kindly apply through this job portal or email me at [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

If you’re looking to make a difference in the marketing industry, this role is for you. You will join an award-winning agency in Asia, known for pioneering industry-first innovations in APAC for iconic, global brands in the beauty, health, and lifestyle sector.

We’re recruiting for a passionate Director, to shape the organisation culture and provide strong leadership to the team. You will also be actively engaged in the agency’s growth strategy – including new business pitching and agency product development and offerings. You will seamlessly integrate with the Digital and Creative teams to evolve the traditional strategic planning practices into the creative, digital brand-building world.

COMPANY CULTURE

The agency culture is dynamic, collaborative and progressive. They pride themselves in fostering a culture that values diversity, equity, and inclusion (DEI). The agency recognizes that a diverse workforce enriches creativity and innovation and promotes a more comprehensive understanding of the world. The agency actively encourages employees from different backgrounds, ethnicities, genders, and abilities to bring their unique perspectives to the table, creating an inclusive environment where everyone feels heard and valued.

Alongside its commitment to DEI, the agency also places great importance on mental wellness. We offer various benefits and programmes prioritising mental health, such as employee assistance programs, flexible working arrangements, and day offs for mental wellness activities.

The agency company culture includes wellness benefits, mental health off days, and comprehensive health for your overall wellbeing.

WHAT YOU’LL DO:

• Serve as the client relation leader for key clients and manage client portfolios
• Regional planning and local market implementation - culture decoding of local consumer insights, creative ideation and activations, providing guidance and quality control for execution excellence to SEA market specialists
• Proactively generate new ideas and opportunities to ensure client program success
• Lead a regional team, including SEA market and digital specialists, to deliver quality strategies and execution to clients
• Serve as a role model to team members and create opportunities to enhance the growth of team members
• Identify opportunities for agency/team learning and develop tools/suggestions to expand agency knowledge and understanding
• Demonstrate ability to help teams understand how industry, cultural or media-driven issues can directly or indirectly affect the client.
• Play an integral role in shaping the organizational culture and provide strong leadership to junior team members
• Play an active role in the agency’s new business efforts; take responsibility for the majority of the planning input on pitches, and being the planning representative for the agency in creds
• Work closely with senior leadership to manage account profitability through oversight of team’s productivity

If you can do that, you have what it takes. It might help if you have:

• Experience of 10 years and above in PR, Integrated Marketing Communications, and/or digital
• Display a strong understanding of industry trends to see where the agency can identify opportunities to grow.
• Agency experience is essential; experience managing a small-sized team
• Excellent knowledge and experience in the Southeast Asia markets
• Experience in strategic communications and growth strategy
• Corporate communications and/or experience is an advantage
• Leadership and stakeholder management skills – confident, vocal, and focused
• Detail-minded, independent and a good team player

DeVries PERKS:

• Monthly mental health day
• Hybrid; 3-5 days in office
• Monthly health & wellness stipend
• Work-from-home flexibility
• Mental wellbeing support through Employee Assistance Program counselling phoneline

ABOUT DeVries Global

DeVries Global is a mid-sized brand communications agency that combines the fast-moving, client-centric culture of a boutique with a global footprint across three regions: NA, Europe and Asia. Founded 40+ years ago with 20 people in New York, the agency has since grown to 200+ global citizens across creative capitals around the world: London, Berlin, Beijing, Shanghai, Singapore and Taipei.

We are the First Cultural Communications Agency. What makes our approach unique is that we tackle client problems from culture-in vs. consumer-out. We focus on the future as we decode culture for our clients and have operationalized our mission of creating influence across every aspect of how we work.

We have a carefully curated list of clients across a range of consumer industries, including healthcare, beauty, lifestyle. Our specialty is 360° integrated marketing communications and we excel in driving commerce, elevating brand relevancy and driving consumer affinity and engagement. To learn more about us visit: devriesglobal.com / Linkedin / instagram.com (DeVries Singapore)

DeVries Global is proud to be an equal opportunity employer. DeVries Global is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by DeVries Global relating to employment applications will be used in accordance with our Recruiting Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in DeVries Global.

Job Description & Requirements
1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
Handle emails as assigned by team leader
Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public
Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Language: Mandarin & English

Experience Level: O Level Experience

Work schedule – 44 hours per week. 5.5 days.

Shift: Candidate is expected to work on rotating shift.

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9pm to 6pm, 11am to 8pm, 12.45pm to 10.45pm.

Location: Marina Bay Cruise Center / Singapore Cruise Center
Workdays: 2-4 workdays per week
Working hours: Staggered hours between 6am-8pm

Month - Nov 2024 to Jan 2025

Responsibilities:
• Assisting guests in check in procedures (Tech savvy)
• Ushering of guests
• Customer Oriented
• Other ad hoc assign by in-charge

Requirements:
• No Experience needed; training provided
• Able to stand for long hours
• Able to communicate in English with foreign guests
• White collared shirt + Black pants + Black covered shoes is a must
(No outlandish designs / Bright coloured hair)

• Drafting patents, filing and prosecuting patent applications.
• Conducting prior art / freedom to operate searches.
• Advising on Singapore's patent laws and procedures.
• Reviewing specifications, search and examination reports.
• Assisting lawyers with patent litigation.
• Advising on strategies and courses of actions available to clients.
• Training of executives.
• Any other matters / projects that the management may require assistance with from time to time.

Requirements:

• Must be a Registered Patent Agent / Patent Attorney.
• Qualification in Singapore (Candidates qualified in other jurisdictions such as UK, Europe, US, Australia or New Zealand may also be considered).
• Degree in Chemistry, Biology, Health Sciences or Life Sciences (Biotechnology / relevant field).
• Postgraduate study, and other qualifications such as a law degree or industry experience will be well regarded but are not essential.
• Strong command in verbal & written English.
• Excellent interpersonal and communication skills.
• Minimum 3 years of experience in patent drafting and prosecution.
• A good team player with positive working attitude is essential.

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

59

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar and India.

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Able to work independently and with minimum supervision
• Good communication and interpersonal skill

Requirements:

Experience working in Maid agency or Sales industry is an advantage .

Average PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Friendly and willing to learn attitude!

able to work independently

Working Location : Bukit timah shopping centre

Working days : 5days work a week (1 weekday and 1 weekend)

Part time position 4 days a week (3 weekdays and 1 sunday ) (With CEI AND EXPERIENCE )

FREELANCE Position for experience agents (with CEI)

We offer attractive package for the right candidate!

Sonic Recruitment Pte Ltd (Sonic Maid Agency)

Sonic Maid Agency is a branch under our main company, Sonic Recruitment Pte Ltd. We are committed to provide professional services to meet our customers’ needs and expectations in all aspects. Our wide network of scouts and recruiters will ensure that we find the best foreign domestic workers there are in the respective home country.

We are looking for Sales-Oriented individuals who wishes to expand their knowledge and gain credibility working in an employment (maid) agency.

Employment Agent (EA with CEI) (Maid Agency)

Remuneration & Benefits:

• Basic Salary S$3,000 to S$5,000 + High Commission + Attractive Bonus

Work Week:

• 5 days work week

Requirements:

• CEI certification required
• Related sales experience in the industry preferred
• Sales driven, independent and with high self-motivation to source & close sales with minimum supervision
• Good communication skills
• Positive attitude, approachable team player
• Comfortable with indoor sales

If you are the one that we are looking for, don't wait anymore.. We welcome you to join our team and grow your career with us.

Please send your detailed resume to [email protected] or via whatsapp at 81883607.

Licence No. 19C9692

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Working Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Facilitate smooth check-ins and check-outs for guests.
• Deliver exceptional front desk services to ensure guest satisfaction.
• Efficiently assign rooms and handling administrative tasks.
• Process guest payments with attention to detail and professionalism.
• Collaborate with bell service and staff management to ensure seamless operations.
• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room ammenities.
• Accommodating both general and unique requests to enhance the guest experience.
• Skillfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements

• Diploma in Hotel Management or equivalent.
• Working knolwedge with OPERA cloud would be an added advantage
• Exceptional interpersonal skills to effectively interact with guests and colleagues.
• Excellent written and verbal communication skills to convey information clearly and professionally.
• Patience and good listening skills to understand and address guests' needs effectively.
• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

We’re looking for a Platform Due Diligence Agent to join our team in Singapore.

This role is a unique opportunity to have an impact on Wise’s mission, grow as an agent in the compliance field, help millions of people around the world save money, and drive growth on the Wise Platform. You will also develop an in-depth understanding of Wise’s business model and foster relationships with teams across the company as you work to help them understand Due Diligence risk exposure and mitigation strategies.

Your Mission:
Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Under KYC's newest Platform Pillar team called 'Platform Due Diligence', your mission is to support Wise due diligence needs for our Customers of Wise's Platform Partnership initiative according to Wise’s internal risk-based approach, appetite, and policy.

Job Description

What You’ll Actually Do!

You will be a member of Wise’s Partnerships team to help provide skilled onboarding support to customers of Wise’s partners who utilise Wise's platform/API services:

• Ensuring that we offer an excellent due diligence support and onboarding experience specialised attention for platform end-customers;
• Reviewing CDD/EDD documents, as well as communicating alongside various departments to guarantee an optimal speed for transfers;
• Identifying, gathering data to supporting and escalating product issues (bugs);
• Helping to improve existing processes by providing daily feedback to specialists or team lead (onboarding, tooling, training, mentoring);
• Working with other Due Diligence teams to expand PDD coverage to all necessary regions;
• Having a deep understanding of different platform building blocks, verification models, customer models, country risks and regulatory requirements across multiple geographies;
• Performing Due Diligence on existing, new and/or potential platform end-customers based on risk mitigation controls and certain trigger events;
• Providing guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;
• Assessing Risk level of referred profiles that may or may not meet the risk criteria expected from escalations, collaborating with appropriate stakeholders;
• Keeping up to date with updates and changes in Wise’s internal risk-based approach to KYC/CDD.

Qualifications

• You are a Singaporean Citizen/Permanent Resident of Singapore (do note that we will not be able to sponsor visas for this role)
• Prior experience with KYC/DD for enterprise/business customers in a fintech/tech/banking environments will be ideal
• You have excellent written and verbal English, other languages are a plus.
• You have excellent organisational skills, attention to detail, ability to multi-task, and self-organised;
• You are a strong communicator with passion to build and manage cross-team relationships;
• You're punctual, independent, self-starter with the drive to get things done;
• You have strong knowledge of financial crime KYC/CDD operational processes (Other FinCrime knowledge is a plus);
• You have strong analytical skills to identify risks associated with verification, as well as areas of processes in need and are quick to communicate and level up the team on the same.
• You are able to synthesise complex requests from multiple parties into tangible deliverables within relevant deadlines.
• You understand Wise products and offerings, know how to differentiate customers by use case and to clearly communicate details, needs and reasons surrounding customer onboarding status.

Most importantly - you understand that having a great working culture is everyone's responsibility, so you treat everyone with respect, you always give a helping hand, and you let our values guide you

As part of your application, we would like you to attach a short cover letter answering the following questions:

• Why is Platform Due Diligence the best fit for your career and growth?
• Where do you see yourself in the next year or two?
• How do you approach challenging situations when there are no clear guidelines available?

Please attach this and submit it together with your resume.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Variable Bonus

5 Day shift work

9.5 hour shift (include meals)

Job Responsibilities:

• Facilitate smooth check-ins and check-outs for guests.

• Deliver exceptional front desk services to ensure guest satisfaction.

• Efficiently assign rooms and handling administrative tasks.

• Process guest payments with attention to detail and professionalism.

• Collaborate with bell service and staff management to ensure seamless operations.

• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.

• Accommodating both general and unique requests to enhance the guest experience.

• Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements:

• Diploma in Hotel Management or equivalent.

• Working knowledge with OPERA cloud would be an added advantage

• Exceptional interpersonal skills to effectively interact with guests and colleagues.

• Excellent written and verbal communication skills to convey information clearly and professionally.

• Patience and good listening skills to understand and address guests' needs effectively.

• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Interested applicants kindly apply through this job portal or email me at [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295

Morgan McKinley is looking for a motivated Call Center Agent to support our client, a global leader in consulting and professional services. Join a dynamic team and help provide exceptional service to users in need of technical support.

Work Location is in Suntec.

Key Responsibilities:

• Serve as the first point of contact for (L1) help desk support, responding to inbound calls.
• Resolve user inquiries during the initial interaction by providing effective solutions to public-facing issues.
• Collaborate with internal support and product teams to ensure timely resolution of issues.
• Maintain accurate documentation, manage incident tracking, and follow escalation protocols.
• Primarily handle direct customer interactions, including outbound follow-up calls to users requesting callbacks.
• Assist with email inquiries as assigned by the team leader.
• Address customer concerns via chatbot, managing a high volume of public-facing inquiries.

Qualifications:

• Diploma in Computer Science, IT, or a related field (Fresh graduates welcome to apply).
• Minimum of 1 year of experience in Customer Service Support in a contact center environment.
• Strong communication skills and the ability to manage stress while handling a high volume of calls from the public.
• Must be fluent in both English and Mandarin to handle Mandarin-speaking clients/customers.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Description & Requirements

• 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Language: Mandarin & English

Experience Level: O Level Experience

Work schedule – 44 hours per week. 5.5 days.

Shift: Candidate is expected to work on rotating shift.

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9pm to 6pm, 11am to 8pm, 12.45pm to 10.45pm.

Job description

We are looking for individuals who are self-motivated, has good communication and interpersonal skills. You must possess a positive disposition and be able to communicate fluently. We are looking for someone who is IT savvy and able to pick up fast. You will be required to:

• To conduct tele sales and interviews
• Check and update existing database

**Location of work: Alexandra Road

** Hourly rate ($13 /hr) + CPF contribution

JOB REQUIREMENTS

* Minimum GCE 'O' Levels

* Experience in call centre environment with tele sales and tele interviewing experience is a must

* Able to communicate fluently in English plus any mother tongue will be an advantage

* Highly motivated with good interpersonal skills

* Needs to be IT savvy + Basic MS Excel skills

* Housewives or students with relevant experience and IT skills are welcome to apply

* 20 years old and above

* Able to commit 5 days a week, from 9am to 6pm.

* Able to commit minimum 4 months or longer.

**Interested parties may apply via Whatsapp for more immediate response at 87743913.

Description:

• Working hours: 5/5.5 Days
• Commitment period: 6 months (Convertible/Extendable)
• Location: Kallang Pudding Road
• Basic salary : $2290 + Shift Allowance $100

Roles & Responsibilities:

• Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems.
• Escalate cases that do not fall within FAQs to the relevant and correct parties.
• Follow-up on outstanding cases and perform call-backs to customers if necessary.
• Consistently deliver excellent quality service to our customers to achieve customer satisfaction
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Data entry and other ad-hoc duties assigned

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gisalle Lim

Registration Number: R23115299

EA Licence No.: 06C28 59 (MCI Career Services Pte Ltd)

- 1 Year Contract (Convertable)

- Up to $3000

- Office hours

- Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Salary:

• Up to $3000

Working hours:

• Mon to Fri: 9am to 6pm

Location:

• Bukit Merah

Requirements:

• Good interpersonal, communication and written skills
• Proactive, committed and self-motivated
• Positive team player who is also able to work independently
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.
• Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking clients

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Variable Bonus

5 Day shift work

9.5 hour shift (include meals)

Job Responsibilities:

• Facilitate smooth check-ins and check-outs for guests.

• Deliver exceptional front desk services to ensure guest satisfaction.

• Efficiently assign rooms and handling administrative tasks.

• Process guest payments with attention to detail and professionalism.

• Collaborate with bell service and staff management to ensure seamless operations.

• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.

• Accommodating both general and unique requests to enhance the guest experience.

• Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements:

• Diploma in Hotel Management or equivalent.

• Working knowledge with OPERA cloud would be an added advantage

• Exceptional interpersonal skills to effectively interact with guests and colleagues.

• Excellent written and verbal communication skills to convey information clearly and professionally.

• Patience and good listening skills to understand and address guests' needs effectively.

• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Interested applicants kindly apply through this job portal or email me at [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295

Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over the phone.
• Listen, probe and question in order to clarify and understand customer needs
• Any other ad-hoc tasks assigned

Requirements:

• N Level and above
• Proficient in relevant computer applications (Microsoft Applications)
• Able to multitask
• Able to work 12-hour night shift (8pm to 8am, 2-days-work-2-days-off on rotational basis)
• Able to work independently

Additional Information:

• Starting basic salary range of $1,700 to $1800
• 15 to 16 working days a month, depending on roster
• Training will be provided in office hours (9am to 6pm) for the first week
• Night-shift allowance of $10 per rostered night worked
• 12 weeks probation
• Incentives are applicable upon confirmation (more details during the interview)
• Recruitment is subject to background check and clearance

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Description

• Thorough cleaning of guest rooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
• Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
• Must be very responsive to guest requests and be able to communicate easily with them in English. A second language is a plus.
• Must be able to work a flexible shift. Bending and lifting are part of the job.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.

Job Requirements

• Good customer service, communications and interpersonal skills are a must.
• Preferably (at least) 2 years' experience.

JOB SCOPE

• Be customer centric with internal and external guests via all communication channels.
• Deliver high touch experience that is aligned with Company Service Strategy to all guests.
• Tackle first level complaint with a pleasant disposition.
• Agility to handle services and requests effectively & efficiently.
• Apply logic in guests challenges and proactively offer/discuss resolution with a Manager on Duty.
• Up-to-date with hotel information of events/activities to provide accurate information in a timely manner.
• Responsive to emergency situations in according to hotel guidelines.
• Contribute to achieve individual and team KPIs.
• Support other responsibilities that may be assigned from time to time.

JOB REQUIREMENTS

• Minimally GCE ‘O’ Level, Nitec or higher.
• Customer centric attitude and work well under pressure.
• Compose in handling complaints and emergencies.
• Ability to multi-task and comfortable with applications and technology.
• Excellent telephone etiquette.
• Effective communication skills, both verbal and written.
• Permanent Night Shifts, subject to changes depending on operation needs.
• High collaboration and adaptable to changes in a dynamic environment.
• Mature, meticulous, resourceful, organized and able to work independently.
• Work is subjected to change to meet business/operational need.
• Able to work in front of computer and sit for extended periods of time.
• Must be fluent reading, writing and speaking English & Chinese as the successful candidate will be required to liaise with Chinese / English speaking guests.