Contribute to day-to-day account implementation, supporting other team members in ensuring the efficient delivery of the communications plan.

The role will see you supporting with account, media and influencer management as well AS contributing to shoots, events and new business pitches. There will be opportunities to flex your creative writing skills for a range of assets and mediums, from press releases to video scripts and social media posts.

It involves:

ACCOUNT SUPPORT

Client handling

● Attend client meetings, draft agendas and contact reports

● Keep up-to-date record of forthcoming editorial coverage

● Support with compiling monthly or project reports

● Proactively put forward suggestions/ideas to account teams

Media monitoring

● Daily media monitoring

● Proactively monitor and flag trends or coverage from clients’ competitors, market, or industry

Media and influencer management

● Build media/influencer relations skills and pitch stories/partnerships

● Update and manage media/influencer databases

Copywriting

● Research and write press releases and marketing copy i.e. newsletters, advertorials, social media copy

Shoots and events

● Attend and support at video and/or photoshoots

● Support with event coordination including liaising and negotiating with suppliers, assembling media packs, arranging logistics and team diaries, whilst keeping teams and clients up to date
 

NEW BUSINESS DEVELOPMENT

● Undertake research to support new business pitch decks

● Attend and contribute to brainstorms and planning sessions

We are seeking a highly experienced professional with expertise in Enterprise Performance Management (EPM) applications, including in CCH Tagetik development and support, and Oracle Hyperion Essbase Planning and Budgeting. The candidate must have profound knowledge of Tagetik, including data modeling, web form creation, workflows, process design, and validations.

Key responsibilities include developing financial consolidation, standard reports, and POC solutions to meet business needs. Expertise in ETL processes, source data configurations, OSR, IC Cockpit creation, and advanced scripting like FST and MDX is required.

For Hyperion Products, the candidate should demonstrate proficiency in designing, modifying, and optimizing cubes, managing metadata processing, security configurations, and task lists. Strong skills in performance tuning, migration, and user role management are essential.

We value strong communication, analytical thinking, and a collaborative mindset, along with the ability to work independently and contribute effectively to team projects.

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this project, we are forming a team of 6 (including 1 team lead) to assist in a huge upcoming government project to perform the following scope of works:

(i) Security Risk Assessment

(ii) Security Policies, Standards, Guidelines, And Procedures Review

(iii) Security Design

(iv) Application Security

(v) Vulnerability assessment and

(vi) System Security Acceptance Testing

The selected candidate will be working collaboratively within the team to fulfil the project requirements. As such, there is no expectation for one individual to possess all skill sets in the 6 domains.

Responsibilities:

• Conduct comprehensive security assessments to identify vulnerabilities and recommend mitigation strategies.
• Develop and maintain information security policies, procedures, and guidelines for clients.
• Ensure client compliance with industry standards and regulatory requirements through regular audits and assessments.
• Identify, analyze, and manage information security risks for clients.
• Prepare detailed reports and presentations for clients, summarizing findings, recommendations, and action plans.
• Collaborate with cross-functional teams to design and deploy security solutions.
• Stay current with emerging cybersecurity trends, threats, and technologies to inform client solutions.

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field preferred.
• Relevant certifications such as CISSP, CISM, CISA, or equivalent.
• 3-5 years of experience (not more) in cybersecurity consulting, with a focus on areas in Risk assessment, Security Design and Cloud Security
• Strong understanding of regulatory frameworks and standards, including NIST, and ISO 27001, etc.
• Excellent project management skills with the ability to manage multiple engagements simultaneously.
• Strong analytical and problem-solving skills, with the ability to think strategically and act tactically
• Exceptional communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
• Proven ability to build and maintain client relationships, demonstrating a commitment to delivering exceptional client service.

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 8:30am to 6pm, Monday to Friday
• Training and certifications paths

SALES TARGET ACHIEVEMENT

• Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager.
• Maximize sales through effective link and cross-selling techniques, enhancing customer purchases.

CUSTOMER RELATIONS & CLIENTELING 

• Cultivate strong customer relations with a warm and sincere "Welcome to Guerlain," establishing a positive rapport with clients.
• Apply Clienteling strategies to build long-term relationships, understanding and catering to individual client preferences and needs.
• Provide accurate and personalized skin consultations for each client, demonstrating in-depth product knowledge and expertise.
• Act as an ambassador for service excellence, ensuring every customer interaction reflects the highest standards of Guerlain's customer service.

PRODUCT KNOWLEDGE AND CUSTOMIZED SERVICE

• Demonstrate products using the Dare to Be techniques, aligning recommendations with the client's specific requirements.
• Propose and deliver tailor-made services and consultations based on Dare to Be guidelines, ensuring a unique and customized experience for every client.

VISUAL MERCHANDISING AND STORE OPTIMIZATION

• Ensure the store's visual merchandising (VM) is at its optimal level, maintaining an attractive and enticing display for customers.
• Collaborate with the team to organize products and displays, ensuring a visually appealing and organized store environment that enhances the customer shopping experience.

We are seeking a highly skilled and experienced CTRM (Commodity Trading and Risk Management) Consultant with a background in management consulting and deep expertise in commodity trading and oil / petroleum. The ideal candidate will play a crucial role in advising clients on the implementation and optimization of CTRM systems, leveraging their management consulting skills to drive strategic initiatives and deliver effective solutions.

• Conduct detailed assessments of client needs and business processes related to commodity trading and risk management.
• Design and implement CTRM solutions that align with clients' strategic goals and operational requirements.
• Provide expert advice on best practices for commodity trading, risk management, and regulatory compliance.
• Develop and execute project plans, ensuring timely delivery and adherence to budget constraints.
• Conduct user training sessions and provide ongoing support to ensure effective utilization of CTRM systems.
• Collaborate with internal teams, including developers and business analysts, to ensure successful project outcomes.
• Stay up-to-date with industry trends, regulatory changes, and emerging technologies in the CTRM space.
• Assist in pre-sales activities, including preparing proposals and conducting product demonstrations.

• Bachelor’s degree in finance, business, information technology, or a related field.

• Significant experience in oil / petroleum commodity trading and risk management or a related industry.
• Proven experience with leading CTRM software solutions (e.g., OpenLink, Allegro, TriplePoint, Eka).
• Strong understanding of the oil / petroleum industry and commodity markets, trading operations, and risk management principles.
• Excellent analytical and problem-solving skills.
• Strong project management skills with the ability to handle multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to build strong client relationships.
• Willingness to relocate to Singapore in the future and work in a multicultural environment.
• Proficiency in English; additional languages are a plus.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What the Senior Consultant, Client Success does at Visa:

As a Client Success Senior Consultant, you will be leading Client Services operational engagement for Visa clients, serving as an operational/technical consultant for Money Movement Solutions products. This is an individual contributor role working independently under limited supervision and requires strong execution, technical knowledge, analytical skills, and relationship management with key stakeholders and clients.

The Senior Consultant is the face of Visa’s support organization to Visa’s clients and represent these clients internally to business, product and technology teams. You will need to have a strong collaborative mindset, strong technical aptitude along with executive level written and oral communications skills. In addition to these skills, a Senior Consultant will need to have strong analytical skills and is required to become technical knowledge expert to multi-functional business teams around them. This role is a good mix of business, functional and technical knowledge providing the role holder flexibility and learning in the dynamic digital payments ecosystem

You will be accountable for supporting clients in the market for all products relating to Money Movement Solutions. This includes managing the operational side of the client relationship and identifying and enabling the right services and capabilities to drive growth and optimize the client relationship.

Money Movement Solutions at Visa:

Money Movement Solutions at Visa encompass a wide range of services designed to facilitate domestic and cross-border payments. These solutions include:

Domestic and Cross-Border Payments: Visa provides connectivity to payment networks and messaging services such as ACH, RTP, and RTGS, enabling seamless money movement across borders.

FX Options: Visa offers an extensive range of FX options with real-time rates, held quotes, forwards, and more.

Card, Account, and Wallet Solutions: Visa's solutions increase reach through a range of card, account, and wallet options, allowing clients to collect, convert, hold, and pay in multiple currencies from a single provider.

In this role, you are expected to:

• Provide high value customer service support on day-to-day items to Visa Clients and internal staff to ensure customer expectations are exceeded, be the voice of the client.
• Proactively notify clients regarding any widespread or business critical problems with the application,and leads internal and external recovery efforts of product and/or processing service interruptions.
• Act as liaison for the client, provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support. Participate in cross functional customer service delivery initiatives across clients and Visa internal teams.
• Coordinate internal resources to accomplish Visa and client objectives.
• Drive problem and communication management for any critical issue affecting a client, or client issue affecting Visa
• Build and enhance positive working relationships with key clients and internal stakeholders.
• Project manage and lead enablement activities for existing and new products introduced to the market, tapping on Global and Regional resources for execution.
• Report customer project accomplishments and deliverables to senior management.
• Engage Technology and Product organizations to regularly review and identify permanent solutions to frequently encountered operational issues.
• Educate and train clients on best practices for Money Movement Solutions products.
• Represent difficult and mildly complex customer change requests, system or operational requirements, negotiate and manage expectations internally and externally
• Develop and manage operational initiatives, special projects and client-driven continuous improvement plans.
• Identify and implement opportunities to improve the client experience by streamlining operational processes.
• Understand and support market strategies, develop and track account plans
• Embrace and implement new methodologies on an ongoing basis as the business scales within the organization

Why this is important to Visa

The Senior Consultant is vital in helping Visa to deliver against the operational needs of a key market, allowing us to provide the right support and partnership that recognises client specific requirements. This role provides an excellent opportunity to grow Visa’s business in Vietnam by driving value to our clients through effective enablement and customer centric support.

As a Business Continuity Management (BCM) Consultant, you will be involved in developing, implementing, and maintaining Business Continuity (BC) and Disaster Recovery (DR) programs for the Data Centre. This role requires a proactive professional capable of analyzing risks, creating response strategies, and collaborating with cross-functional teams to ensure organizational resilience in the face of potential disruptions.

What will you do?

• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
• Lead the support team members that are key to the successful delivery of the services.
• Manage change to service projects’ scope and schedule to maintain customer satisfaction.
• Understand clients’ business environment and challenges. Applies knowledge to address clients’ issues.
• Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
• Observe and analyse information to identify trends and issues, identifies root causes to problems, employs structured approaches to generate ideas, evaluates and selects actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
• Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills.
• Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers.
• Ensure that customer projects are completed to a high quality and to the customer’s satisfaction.
• Manage and maintains Recovery Centre’s certifications and audits requirements.

The Associate Recruitment Consultant is an important member of our team, owning the end-to-end candidate management process, and delivering excellent hiring and an exceptional candidate experience.

• Partner and work closely with internal team to deliver a strong candidate pipeline;
• Develop a keen understanding of the talent market and specialized requirements;
• Use and manage candidate management tools;
• Contribute to awareness through a highly positive candidate outreach;
• Build market intelligence by identifying talent trends and contribute to knowledge sharing;
• Source and recruit candidates through various available platforms;
• Screen applications and conduct interviews to assess candidates for open positions;
• Guide candidates through the recruitment process and deliver an excellent candidate experience.

Business Development and Marketing

• Primary responsibility will be to provide expert investment advice and guidance to clients
• Solicit new customers and increase product penetration in existing base, work collectively with relationship managers to expand client base.
• Participate and support consumer sales marketing activities for customers’ acquisition and retention
• Cross-sell to existing bank customers to expand customers’ share of wallet
• Organize, execute and participate in sales activities and joint appointments with Sales Managers
• Promote the Bank’s investment or insurance products 

Client relationship Management:

• Build and maintain strong relationship [p with clients' understanding their investment goal, risk appetite and financial needs.
• Provide regular updates on investment performance, discuss market trends and address client's enquiries and concerns

• Develop personalized investment strategies aligned with client's objectives and risk profiles
• Analyze financial market, economic trends, industry developments and make informed investment recommendations a adjustments to client' portfolio
• Market Research and training
• Stay abreast of market trends economic indicators, and regulatory changes that may impact investment strategies and client portfolios
• Provide support and relevant training and discussion to relationship managers

Compliance and Regulations

• Adhere to regulatory requirements and Bank's internal policies related to investment advisory service.
• Maintain accurate and up to date records of clients' interactions, investment recommendations and any relevant compliance documentation

Tasks:

• Support the PR department in achieving key business objectives for Porsche Asia Pacific
• Build business relationships and collaborate with 13 different markets in the Asia Pacific region
• Assist the PR & Communications department with the planning and execution of regional Porsche events and campaigns while tracking event coverage and creating post-event reports as required
• Ensure accuracy and CI-compliance for press materials and communications
• Manage the Porsche Press Database and dissemination of corporate press releases
• Track and analyse monthly social media & media monitoring reports
• Monitor news and highlight critical topics when required
• Handle enquiries and interview requests from the media
• Support the team with procurement tasks and management of the PR budget

• Currently studying Business, Marketing, Communications, Arts or any other relevant fields
• Fluent in written and spoken English, with excellent writing and communication skills
• Strong organisation skills, ability to handle complex situations a plus
• Intercultural understanding, quality and excellence-oriented
• Team player who is also able to work independently
• Past internship experience preferred
• Full-time commitment (5 working days per week) preferred

Duration: 6 months, Full-time

Next Opening: December 2024

• Regulation changes & awards decisions: Staying update of key regulatory changes and seeking guidance and direction from HRBP and/ or Employment Counsel on the application to ensure compliance. Acts as a bridge between statutory information and stakeholders, interpreting the information to educate stakeholders on the impact and required actions.
• Annual award minimum wage review activity & internal annual salary review activity: Manage timelines and communications to stakeholders, review employees’ salaries against the award minimum wage requirements, share findings and recommendations with HRBPs and prepare necessary documentation.
• Contract and addendum letters: Working with HRBP and Legal Counsel on all Award-covered contracts and addendum letters across the divisions to ensure current templates are compliant. Prepare contract and addendum letters for all award covered employees and working with HRSSO Admin on the alignment of processes
• Timesheets: Drafting monthly timesheets for Award Covered Employees and sharing them with colleagues. Ensuring the timesheets are signed by the relevant manager and returned in by the set deadline. Working with HRBPs to map and standardize the time and attendance process across the division. Implementing process improvement and timesheet management tools in future as required.
• Overtime calculation: Review the timesheets against the overtime requirements under the Award, calculating how much overtime has applied to that month. Ensuring overtime is either agreed as TOIL or paid out in the next pay run. 
• TOIL: Ensure that an appropriate record of TOIL is being captured, tracking when it was accrued and when it is taken to ensure we remain compliant.
• Allowances checking: conduct quarterly award allowances checking, tracking and calculation.
• Reconciliation: Completing a review of employees’ payment in line with their entitlements with the Award for those with an annualized contract on the 12-month anniversary of the annualized contract date. Ensuring rectification for the leaver is paid within 7 days of the final day.
• Record maintenance: Ensuring an accurate way to track all colleagues who are currently, and who have been, Award covered. Including their relevant award and any specific details such as classification level. 
• Processes & SOP: Identify gaps and developing process mapping / SOP guidelines for modern awards. Review and maintain - Stay up to date on Australia Modern Awards regulation and apply this knowledge to continuously improve HR processes and initiatives.
• Projects: Assist in project delivery and any HR initiatives both solo and in partnership with HR Business Partner and APAC HRSSO & Payroll Team
• Engagement: Demonstrates confidence and courage to appropriately challenge assumptions and a high level of professionalism to push through on solutions while maintaining relationships at all organizational levels. As the main point of contact between HRSSO APAC and the stakeholders, an excellent communicator who aligns interests among various stakeholders to promote a cooperative and collaborative work environment.
• HR Administration & Payroll: Partner with and support the APAC HRSSO team on all operational and administrative matters as required
• Any ad-hoc duties as assigned.

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

The ideal candidate will have good knowledge of BRIM and be a strong team player – comfortable working indivdually on projects, supporting business , regularly updating and communicating with managers.

Responsibilities

• Serve as implementer of SAP BRIM Projects 
• Analyze business processes and requirements related to O2C processes
• Design and configure BRIM CI processes and all relevant sub-modules
• Conduct system testing, create test scenarios, and support end-to-end testing to ensure the integrity and accuracy of SAP BRIM CI functionalities
• Customize any necessary adjustments, take ownership in fixing problem reports, and documenting the relevant changes.
• Develop and deliver training programs and materials to educate end-users on SAP BRIM processes and functionalities.
• Collaborate with other in-house consultants regarding other modules, e.g. FI-CA, SD or SAP Integration, AIF, MM etc.
• Provide post-implementation support, resolve issues, and ensure smooth operation of SAP BRIM processes
• Stay up to date with SAP BRIM best practices, industry trends, and advancements in SAP technology to propose and implement innovative solutions.
• Participate in project planning and estimation and contribute to the overall success of SAP implementation projects.

Requirements

• Bachelor degree in Computer Science or other relevant qualification/certification.
• 3+ years of SAP experience (either in IT consulting or in-house) with 2+ years intensive experience & specialization in BRIM functionalities (focus CI).
• Good understanding of BRIM, consumption-based billing processes and activities.
• Experience in confirguring / design in SAP BRIM Convergent Invoicing  a must.
• Experience with invoicing, tax and the corresponding settlement business models
• Experience in Design, conceptualizing, configuration of business specific custom solutions in the BRIM environment.
• Experience in pricing, and understanding of the integration points to FI-CA.
• Experience in conducting business process analysis and requirements gathering.
• Proven ability to work effectively in a team environment and multitask.
• Strong communication skills with fluency in English (our corporate working language).

Role Purpose

Working with our multi-disciplinary Southeast Asia and regional team, we are seeking a resilience professional who can flexibly work across multiple consulting projects, including crisis management, business continuity, organisational resilience and security risk management to help our clients build secure and resilient organisations. You will understand corporate risk management culture, crisis management / business continuity industry best practices and standards and be comfortable advising and engaging at all levels.

Role tasks and responsibilities

• Conduct physical and technical security reviews and security risk assessments in line with industry good practice and standards (including ISO 31000:2018 and HB 167:2006).
• Help clients enhance organisational resilience through the development and delivery of crisis management and business continuity plans and training workshops.
• Provide technical expertise and logistical support to cross-functional teams engaged in solving complex client problems, including security strategy, governance and resilience projects.
• Engage in client meetings, interviews and facilitate training workshops and be the trusted adviser for security and crisis management related projects.
• Prepare detailed, high-quality reports and presentations and develop concise proposals tailored to meet and exceed client expectations.
• Lead local projects and support the crisis and security consulting team in the delivery of a range of regional and varying projects.

Experience

Essential

• Experience in a corporate/consulting environment working with multinational companies in Southeast Asia / Asia.
• Experience in resilience, crisis management, business continuity and/or security risk management.
• Strong verbal and written presentation and communication skills.
• Ability to build relationships with clients and other consultants globally.
• Experience in a multi-cultural environment and demonstrated cross-cultural awareness.
• In depth knowledge of operational conditions in Southeast Asia / Asia.

Preferred

• Project management skills and certification
• Basic knowledge of information security/cyber security
• Experience working in multi-disciplinary teams

Qualifications and Specialist Skills

Essential

• Significant professional experience in a related field (crisis management, business continuity, security, etc.).
• Completed a university degree in a relevant field, including, but not limited to, strategic and security studies, international relations OR currently undertaking related studies.

Preferred

• Project management experience and/or certification
• Business continuity management and crisis management specialist skills
• Qualifications in standards specific to business continuity management, and or security management (e.g., BCI/CBCP certifications etc.)

Your Career

As a domain consultant for network security transformation, you provide technical expertise and guidance in customers' network security and zero trust journey. You will be key in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leadership in on-prem, cloud, and security services that establish Palo Alto Networks as a customer’s cybersecurity partner.

Your Impact

• Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Lead and support customer demonstrations that showcase our unique value proposition
• Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities
• Architect solutions that will help our customers strengthen and simplify their security posture
• Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
• Lead conversations about industry trends and emerging changes to the security landscape
• Responsible for discussing and highlighting product alignment with customer requirements and differentiation
• As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs
• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

Your Career

As a Domain Consultant for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.

Your Impact

• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Lead and support customer demonstrations that showcase our unique value proposition
• Scope and Lead Proof of Value (PoV) projects for prospective customers based on best practices to ensure technical win in your assigned opportunities
• Drive high technical validation and PoV win rates within your assigned specialization area
• Architect solutions that will help our customers strengthen and simplify their security posture
• Accelerate technical validation of proposed solutions within your specialization 
• Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions
• Help our customers  build and develop further their services around Cortex solutions
• Lead conversations about industry trends and emerging changes to the security landscape 
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
• Assist account solutions consultants to respond effectively to RFIs/RFPs while serving as the main technical point of contact for Cortex
• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions

What you get to do in this role:

Become the subject matter expert on ServiceNow Employee Experience solutions in Asia region. ServiceNow Employee Workflow solutions include HR Service Delivery, Health & Safety, Workplace Service Delivery and Legal Service Delivery. 

• Discover and qualify customers’ business challenges
• Deliver best-in-class product demonstrations to customers and products, in-person and virtual, to address customers’ requirements and business issues
• Handle product feature, functional and technical questions from customers, Alliance Partners and ServiceNow teams
• Respond to Request for Information/Proposal documents
• Build relationships with key stakeholders, such as HR Directors, Chief Human Resource Officers (CHROs), Corporate Service Directors and work with them to shape their digital transformation journey
• Articulate the value proposition of ServiceNow Employee Service Delivery, and share how ServiceNow customers are leveraging ServiceNow to deliver an enhanced employee experience to their workforce
• Collaborate with implementation team and/or Alliance Partners to deliver success for customers
• Stay current on competitive analysis, understand and articulate differentiators between ServiceNow and its competitors.
• Work with Product Management team to shape the future of the ServiceNow products with new features that will address customer needs
• Help develop, contribute and execute on sales campaigns focused on Employee Service Delivery
• Build your profile as a trusted-advisor by supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc...
• Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc
• Opportunity to mentor/coach field Solution Consultants by enabling them in capabilities of the Employee Service Delivery and best practices

As a leading global software product company in the field of Compliance & Automation, ITMF Group develop cutting-edge RegTech solutions with a focus on Anti-Money Laundering and Anti-Fraud. We are dedicated to automating manual processes through the use of Machine Learning and Data Science, ensuring our clients have the most efficient and effective compliance solutions in the market.

To lead us to the next level of growth and further build out our skills and capabilities in serving our clients, we are looking a Business Consultant at either Junior or Mid-Level.

We value innovation, excellence, and continuous learning at IMTF Group. We provide a dynamic, collaborative work environment where your ideas will be heard and your skills will be put to the test. If you are passionate about technology and motivated to make a significant impact in the compliance industry, this is the perfect opportunity for you to thrive and advance your career with us.

Your primary responsibilities:

• Conduct detailed analysis of clients' KYC and onboarding processes to identify gaps and improvement opportunities
• Serve as a subject matter expert on our Siron One platform (Specializing in the area of AML/CDD/KYC & Client Onboarding, ICOS), providing insights and recommendations to clients
• Collaborate closely with clients and internal teams, mainly Product Management, Engineering and Pre-sales to customize solutions that meet client-specific needs and compliance requirements
• Design and deliver training sessions and workshops to help clients understand and maximize the use of our KYC solutions
• Facilitate client meetings and presentations to illustrate the value of our offerings and gather feedback for continuous improvement
• Provide ongoing support and consultation post-implementation to ensure customer satisfaction and success
• Stay updated on industry regulations and trends in the KYC and onboarding space, incorporating this knowledge into client engagements

You are going to stand out if you have:

• Bachelor's or Master’s degree in Business Administration, Finance, Engineering, IT or a related field. A techno-functional combination of degrees would be most appreciated.
• Knowledge of Banking and AML/KYC Compliance solutions (Siron One)
• 3+ years of experience in KYC, onboarding, or regulatory compliance, preferably in a consulting role
• Excellent analytical and problem-solving skills, with a keen eye for detail
• Exceptional communication and presentation skills, able to engage with stakeholders at all levels
• Ability to work collaboratively in a team-oriented environment and effectively manage multiple projects
• Results-driven mindset with a track record of delivering high-quality client results
• Fluent in English

At IMTF, you will benefit from:

• A motivated team of smart, creative, and driven individuals
• A culture that values teamwork and personal responsibility
• An international work environment that fosters creativity and commitment
• Competitive salary and paid further education opportunities
• A spacious, modern workspace that supports your personal and professional growth

At IMTF, we are committed to treating all candidates with respect and equality, regardless of gender, religion, nationality, or any other characteristic. We embrace diversity and inclusion as integral components of our organizational culture, and we welcome candidates from all backgrounds to apply and contribute to our team.

As part of Level 3 Development team the enhanced functionality a scrum team you will:

• Design, develop and implement features, enhancements, Webservices, Microservices, tools and utilities in a client facing environment on a platform that is highly scalable and resilient on the N-tier architecture in Agile development life cycle.
• Acquire comprehensive knowledge of the Visa Dispute business domain, contribute to requirement analysis, evaluate various coding alternatives, and participate in scoping and sizing activities.
• Perform third and fourth level support in production and client certification environment with root cause analysis including identifying, developing, and providing solutions for production issues.
• Analyze and identify the root cause of performance issues and propose changes to designs and new enhancements for resiliency and scalability.
• Engage in effective communication and collaboration with team members, including vendor partner teams
• Participate in technological proof-of-concepts, embrace new technologies and frameworks and in code review processes to ensure quality and consistency
• Produce and maintain technical documentation to support development and operational initiatives
• Collaborate with Product Owners, Architects, SME's, DevOps, Security, Business, Performance, Automation, and Operations teams to ensure alignment across initiatives.
• Strive for excellence and innovation in service delivery, seize opportunities and consistently think and act ahead of the curve to drive success

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 

• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Works with product owners to gather and refine requirements for one product, adding and taking into account existing tools and solutions across departments.

• Develops and designs moderately advanced architect solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.

• Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.

• Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

YOUR IMPACT _________

The Beauty Consultant is the Dior Ambassador. She/he is to achieve one’s sales targets while promoting the brand image and providing the highest standard of service to customers. As a member of the Dior team, she/he represents the brand values towards the customers and demonstrates a Dior attitude at all times.

YOUR MISSION _________

Service:

• To offer top notch service to our clients
• To convey Dior’s image and values, and share your passion for Dior with each client

Sales:

• To achieve personal sales target, sales per transaction and units per transaction
• To maximise link sales and cross selling
• To provide good customer service to all customers in accordance to D.I.O.R
• To build good relationship with customers and department store staff
• To be attentive during daily brief and to contribute to the counter under Counter Head's guidance

Merchandising Checklist:

• To ensure counter is checked on a daily basis and is as per Dior's merchandising standards
• To ensure counter reflects at all times the current merchandising guidelines
• To ensure that counter, testers and stocks are kept clean and tidy at all times
• To adhere to daily planning by Counter Manager or Counter Head

Team Player:

• To undertake specific tasks as given by the Counter Manager, Retail Manager and / or Area Manager
• To work closely with Retail Manager and / or Area Manager if the counter does not have a Counter Manager
• Communicate and support each other to achieve set objectives

Good Product Knowledge:

• To give precise information and communicate features and benefits to all customers

Administrative:

• To assist Counter Manager in paperwork and ordering of stocks

Turner & Townsend Singapore are looking for an exceptional Senior Consultant to join our growing team. The successful applicant will help implement BIM on behalf of our clients worldwide; co-managing the BIM team, leading a team and being responsible for project delivery.

Typically, a qualified professional in multi-discipline with at least 8 year’s relevant experience in infrastructure BIM environment is a key component of the role. The applicant should be familiar with Singapore and ISO 19650 standards and guidelines and be an enthusiastic, proactive self-starters with well-developed communications and analytical skills.

Previous experience working in a BIM environment on a major project or programme would be ideal, evidence of BIM courses and modules would strengthen your application. Expected to be numerate and computer literate, competent with the following ‘model checking’ and ‘model authoring’ software’s:

• Solibri Model Checker
• Autodesk Navisworks
• Autodesk Revit
• Graphisoft ArchiCAD
• Bentley AECOsim
• Nemetschek Vectorworks
• Autodesk Civil3D
• Bentley Synchro
• PowerBi
• MS Office Suit

Core competencies

• Enthusiastic and positive team player - Giving the project team confidence in the use of BIM
• Excellent Communicator – ability to provide clear guidance to the whole project team, to coordinate a successful outcome
• Experience in writing clear, concise requirements and documentation.
• Understanding of design, BIM and procurement, and its application in planning and construction management
• Understanding of BIM Competency Assessments of supply chains
• Proven systematic approach to problem solving and model development protocols
• Proven experience in multidisciplinary working practices and interdependencies
• Proven client facing experience
• Up to date knowledge of BIM technology and interoperability standards / good all round technical knowledge and enthusiasm
• Provide support to the wider business with tender bidding teams to win future work

Specific duties

Portfolio Management

• Is the responsible for the client’s Building Information Modeling global implementation
• Provide guidance for BIM implementation to projects to evaluate options and opportunities in order to make the most of return on investments
• Managing supply partners to ensure successful delivery on client’s requirements for projects

Governance

• Responsible for BIM standards development, implementation and enforcement in adherence to ISO 19650
• Automate project management routines in BIM to support standards and productivity through BIM collaborate
• Chair BIM coordination meetings to communicate and track supply partners performance to meet client’s requirements

Vendor onboarding

• Ensure all vendors are onboarded to common data environment, BIM collaborate for document sharing and collaborate.
• Assess project teams BIM competency, advising the development of the project BIM Execution Plans and approving on behalf of Client where necessary.
• Manage users access to the common data environment, BIM Collaborate
• Ensure that the project team members are using the common data environment to facilitate coordination throughout the PD&M phases.
• Facilitate onboarding training for supply partners.

Process

• Define and own BIM execution plan for integration with supply partners
• Collaborate with PMO, RDMs, ISC, Project team, Supply Chain Management, Supply Partner Management to ensure that BIM activities for projects are carried out and meet the goals that have been set in the EIR document
• Lead implementation of 3D visuals to engage customers in spatial decision making
• Understand technology standards and policies to drive onboarding process and deliver required

Training and Development

• Train and oversee the day-to-day activities of the global production hub teams and supply partners to ensure BIM standards are maintained in the creation of the BIM model and documentation
• Conduct internal continuing education for global production hubs
• Maintain high level of competency of software through continued use and training
• Research, develop and implement areas of new technology, process and emerging best practices.

Information management

• Provide quality control for completeness and adherence to company standards
• Develop and enforce BIM documentation workflow process standards as per ISO 19650 standards
• Review BIM deliverables to ensure production consistency across all projects globally

The Team and Job Summary

We are seeking a graduate-entry Consultant to join our Forensic Accounting and Economics team in Singapore.  This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the Forensic Accounting and Economics team, whose responsibilities extend beyond those of traditional junior accounting positions. The ideal person for this role will need to not only have a keen interest in forensic accounting, but also be flexible and a strategic thinker able to take on a variety of tasks.

The Consultant will assist in the quantification of damages, valuation of businesses, assessment of commercial insurance claims and other assignments.  Reporting ultimately to the practice leaders of our ‘Forensic Accounting – Insurance’ and ‘Economic Damages & Valuations’ teams in Singapore, the role will provide opportunities to work on a wide range of projects, including as part of multi-disciplinary teams (for example, alongside colleagues from J.S. Held’s Construction Advisory or Global Investigations practices). Please submit your resume in English.

 Job Responsibilities

• The team handles the full range of disputes requiring the quantification of economic losses including contractual and shareholder disputes, fatal accident and personal injury matters, white collar crime and civil fraud and investor-state disputes. Insurance claims include property damage, product recall, liability, theft/fidelity, and business interruption/lost profits. Businesses will consist of a wide range of industries and sizes.
• Use your knowledge of Excel to interpret and analyse the financial and operating information disclosed to our team in the course of assignments.
• Undertake research using public sources and paid information sources to which the firm subscribes, in order to identify data which will help the team to develop robust and defensible economic models.
• Draft requests for documentation to be used in our analysis (in the form of discovery requests and document request lists).
• Assist in the preparation of expert witness reports, written advisory reports and working summaries to be sent to clients. You will be the first set of eyes to make sure documents, transactions and information is accurate by flagging important details for senior team members to review.
• Organize supporting documentation and process data obtained for financial investigations.
• Assist with other assignments ranging from unusual insurance claim-related matters to investigation and advisory projects.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Delivery team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding.

What a Consultant, Implementation Services does at Visa:

The Implementation team is a talented team of professional services organization responsible for overall technical program management and implementations, with a focus on implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the Asia Pacific (AP) region.

This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP region.

This is an individual contributor responsible for solving complex problems, serving to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features, and functionality. 

In this role, you are expected to:

• Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are exceeded 
• Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 
• Confidently manage client in parallel to product developments and a changing landscape 
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders
• Be able to communicate complex, technical concepts in a focused and well-organized manner 
• Be able to learn and acquire knowledge in modern technologies in keeping step with market developments 
• Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions 
• Orientation towards quality enhancement and process improvement
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Represent client system and operational requirements to internal Visa organizations
• Be an active contributor in the creation of a high-performing, supportive, and inclusive team culture
• Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments 
• Assume appropriate decision-making authorities to ensure flawless execution of project objectives 
• Coordinate internal Visa resources to ensure delivery on commitments 

Why this is important to Visa:     

The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.  

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Delivery team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding.

What a Consultant, Implementation Services does at Visa:

The Implementation team is a talented team of professional services organization responsible for overall technical program management and implementations, with a focus on implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the Asia Pacific (AP) region.

This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP region.

This is an individual contributor responsible for solving complex problems, serving to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features, and functionality. 

In this role, you are expected to:

• Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are exceeded 
• Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 
• Confidently manage client in parallel to product developments and a changing landscape 
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders
• Be able to communicate complex, technical concepts in a focused and well-organized manner 
• Be able to learn and acquire knowledge in modern technologies in keeping step with market developments 
• Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions 
• Orientation towards quality enhancement and process improvement
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Represent client system and operational requirements to internal Visa organizations
• Be an active contributor in the creation of a high-performing, supportive, and inclusive team culture
• Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments 
• Assume appropriate decision-making authorities to ensure flawless execution of project objectives 
• Coordinate internal Visa resources to ensure delivery on commitments 

Why this is important to Visa:     

The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical/functional specialist and works independently with guidance only in the most complex situation.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
• Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
• Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our leadership 
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
• Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap