Resposibilities:

• Background in Engineering or Computer Science
• 5 or more years of working experience in IT Security
• Relevant certifications in networking or cyber security, e.g. CISSP, CISM, CISA, CRSIS preferred
• Experience with DevSecOps methodologies and processes preferred
• Experience in security architecture of cloud native applications preferred
• Experience in providing security advisory and consultancy on application and services, including the design, development, implementation and/or management of the system
• Understanding of CI/CD tools
• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24065

What will you do?

The Cloud Infrastructure Consultant shall be involved in application infrastructure support and operation hosted in both Government Data Centre (GDC) and Government Commercial Cloud (GCC).

• Manages the infrastructure services that enable the application systems environment in patch management, asset management, etc. for Systems.
• Supports in application architecture design, integration and acceptance, and infrastructure performance testing.
• Supports Incident and Problem Management on areas not covered in standard operating procedures.
• Experience in tracking cases and following up on problem resolution.
• Experience in planning, managing, and deploying Cloud services with Cloud Service Providers (CSPs) such as Azure and Amazon Web Services (AWS) or other CSPs.
• Experience in system architecture, resource planning, infrastructure performance and system hosting environment from server hardware till OS layer (including Virtualization technology and Storage) in support of new applications.
• Experience in using generic automation and orchestration platforms for Infrastructure Automation tasks (e.g. Scripts/Ansible/Terraforms).
• Experience in CI/CD pipeline and tools. (eg. Bamboo, GitLab, Azure DevOps, SHIP/HAT).
• Strong understanding of systems operations environment to ensure smooth and sustainable operations, including resiliency requirements.
• Strong understanding of Government Cloud IT Security Policy.
• Knowledge of scripting and programming in any scripting language: Powershell, Python, Perl, Shell + AWK, TCL, etc.) and communication protocols (REST, SNMP, SOAP, etc.)
• Certified in ITILv3, and preferably a certification in project management.
• Team player with strong organization and interpersonal skills.
• Demonstrate integrity and drive for excellence in work.

What are we looking for?

• Degree or Diploma in Computer Science, Computer or Information Technology or related disciplines
• At least 8 years of experience in Data Centre, Cloud (AWS/Azure) and Servers & Infrastructure.
• Experience with Change Management / Service Request Management
• Problem / Incident Management, Good analytical, communications and writing skills, able to front users and articulate requirements.
• 2 years of experience with CI/CD pipeline with DevOps experience.
• 2 years of experience with automation scripting or Infrastructure as-Code (IaC).
• 2 years of experience with Agile Practices.
• 2 years of experience working on Singapore Government IT projects.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are partners to Visa’s clients, providing expertise to support and successfully grow their business.

The role of the Client Services Onboarding and Digital Partnerships (CSODP) team is to drive the successful onboarding of fintech and non-FI client opportunities, and account manage specific regional/global clients. In partnership with the respective business account leads across AP and globally, the team will account manage and support the clients’ growth plans in AP. In addition, the team provides onboarding program management support to client opportunities new to Visa.

What a CSO&DP Consultant does at Visa:

The CSO&DP Client Success Manager (CSM) will manage the operational relationships with some of Visa’s key global and regional Digital Partners in Asia Pacific. The Consultant role will work closely with the respective business leads to strengthen relationships, enable new capabilities, manage the geographic and product expansion of the clients, optimise performance, drive Visa’s business agenda, and act as the overall client advocate.

The expectations of this role include the following and is not limited to:

• AP Client Services relationship lead for key global and regional digital clients which may include issuers, acquirers, merchants, technology partners, and the technical account management of the xPays.
• Develop and deliver operational account plans & delivery roadmaps that support client objectives and Visa initiatives.
• Work with CSODP lead and business counterparts in AP to build seamless global support for assigned global clients.
• Deliver the clients’ growth and expansion plans with accountability for delivery that meets the expectations of the client and Visa’s business objectives.
• Identify and drive the payment success optimisation of the clients’ Visa portfolio.
• Proactively collaborate across functions and geographies including Digital Partnerships, Product, Risk, Account leads, Treasury, and Client Services to deliver the clients’ requirements and key initiatives  
• Prepare and deliver operational reviews, quarterly and annual business reviews with effective and consultative support aligned to business objectives.
• Support operational initiatives, special projects and client-driven continuous improvement plans
• Deliver Visa’s operational and strategic initiatives to clients such as enabling new business initiatives, products and solutions, Business Enhancements, and mandates.
• Ensure that Client Services team drive client success and a high level of client satisfaction as measured by periodic client surverys.
• Introduce operational best practises and optimise clients’s transaction processing to Improve performance, cost effectiveness & compliance.
• Sell in and drive revenue generating opportunities with our clients including delivery of value added services.
• Accountable for operational client satisfaction.
• Provide technical consultation on systems, services & changes to clients
• Deliver effective event/incident management, coordinating business and client responses to processing incidents impacting clients, managing through to resolution, and root cause analysis.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Recruitment Consultant role is both client- and candidate-fronting, actively involvedin both client acquisition, relationship management, as well as candidate qualification and attraction.

• Articulate our value proposition and identify business opportunities through network and outreach;
• Generate and qualify leads, perform sales prospecting and pitching in order to acquire new clients;
• Develop and maintain strong client relationships through the delivery of exceptional service;
• Identify and attract candidates through various available platforms;
• Qualify candidates through screening and interviews;
• Guide candidates through the recruitment process and deliver an excellent candidate experience.

Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the Center of Excellence (COE) team which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions and Sellers)

What a Director, Management Consultant, Visa Consulting & Analytics for Regional Southeast Asia does at Visa:

We are looking for an individual to join us as a Strategy SME in Visa Consulting and Analytics practice lead for Regional SEA team based in Singapore. This individual will act as a Subject Matter Expert (SME) for payments strategy consulting across regional cluster comprising of Indonesia, Philippines, Vietnam, Myanmar, and Cambodia (IPVMC) working with the respective VCA Market leads. The Director will be responsible for significant components of client consulting engagements, and in some cases leading end-to-end delivery of these engagements, within the Strategy practice vertical. Typically, this will involve the Director interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. 

Usually, 2-4 months in duration and running in parallel, potential projects could include payment strategy review and roadmap design etc. It would also include driving strategic engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data driven solutions to drive growth of payments with clients, development of industry landscape evaluations and best practices.

Every day is different but a sample of the things you can expect to accomplish include:

• Project Leadership and Business Development: Lead the delivery of Strategic advisory engagements across the regional cluster (IPVMC)
• Business Development: Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
• Revenue goals: Be responsible for achieving Payment Strategy practice advisory revenue goals
• Thought Leadership & Solution Development: Collaborate with the Asia Pacific Hub Payment Strategy Practice in the development of thought leadership, solution set plays and other assets that Visa’s market teams can use to scale and deliver impact to the payment landscape

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data, new bank licenses and emergency of new fintech players – the payment ecosystem is rapidly evolving and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and clients across regions is seen as to be best placed to assist our clients sharing global trends and best practices as they try to solve strategic business problems and drive growth in payments.

Your responsibilities:

As a financial consultant, you will work closely with our clients which are major banks, hedge funds, asset managers, insurance companies, corporate and other players in the capital markets. Your responsibilities will include:

• Advising on Murex best practices in the organizational modeling in MX.3, transaction lifecycle management, confirmation and matching of transactions, settlements, position management, and financial reporting
• Contributing to client-site MX.3 implementations during the requirements gathering, design, build, test and deployment phases by participating in workshops, preparing documentation, configuring client requirements and performing quality assurance tests.
• Providing client support including managing open issues and supporting upgrade activities
• Communicating development needs to the Murex product development team
• Providing internal and external training

In addition to the above, you may also serve as a functional expert in the sales process.

Preferred Qualifications

• 1 to 5 years of Murex experience (in Murex or elsewhere)
• Degree in related computing or financial engineering
• Strong academic background in business, finance, mathematics, and accounting
• Financial products knowledge in FX, FXD, IRD, EQD
• In-depth business knowledge in Murex pre-trade workflow, eTradepad, P&L reporting
• Murex post-trade workflow
• Trade Lifecycle, settlement, market data, GOM
• Technical skills – Unix, Linux, Sybase, scripting in various languages

Attributes:

• Excellent communication (both verbal and written) and presentation skills.
• Ability to identify trends and recommend a course of action to resolve/improve/enhance the usage of our solution
• Management of complex client relationships
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to listen to client requirements, seek to understand their business, and translate them into the application and operational requirements
• Is self-motivated and a team player
• Has a strong interest in financial markets
• Ability to travel

Key Responsibilities

1. Development of enhancements to the Murex MLC System.

2. 'Hands-on' developments in the below areas

•  Risk Configuration
•  Risk Formula
•  Datamart
•  Workflow

3. Understand the Risk limit structure E.g. Pre-settlement, Settlement, Notional

4. System testing, troubleshooting, code review, and quality control.

5. Offer third-level support to the production support team

Qualifications and Skills Required

1. Must have experienced a minimum of 2 years of development experience, preferably working with Murex applications.
2. Degree in related computers or financial engineering
   • Strong academic background in business, finance, mathematics, and accounting
   • Financial products knowledge in FX, FXD, IRD, EQD
3. 2+ years of experience working directly with users to gather/analyze requirements and translate them into a technical solution.
4. Ability to take responsibility for project/enhancement delivery from initiation to implementation and ensure delivery under tight schedules.
5. Articulate with a high standard of written and verbal communication skills.
6. Able to work with other teams and manage those teams to achieve project deliverables.
7. Team Player.
8. Banking Background, Specifically in Risk Management and/ or Treasury
9. Must have Technical Skills : Murex system in a Banking environment, RDBMS - Oracle, Unix/Linux OS, Unix Scripting & Knowledge in Perl Scripting
10. Understanding of:

• Credit Risk Concepts
• Treasury products including Derivatives, Fixed Income and Money Market products

As a Solution Consultant, you will work closely with internal and external stakeholders and define the IBM Solution roadmap and ensure the stakeholders are ready to bring new solutions to the market that drive significant growth in IBM Consulting revenues.

You are a technical advisor to partners C-Suite technical and practice management executives sharing a compelling technical vision leading to stakeholders committing to infusing Celonis and Process Mining technologies as a key differentiator and value add for our engagements.

Required Professional and Technical Expertise

• Have gained 12+ years of experience in analytical customer-facing roles, such as Solution Consulting, Sales Engineering or IT Consulting
• Are familiar with Solution Development Lifecycle, building use cases for Asset in pre-sales engagements of an enterprise SaaS ecosystem
• Have experience in consultative approaches with solving your customer's business challenges and have a track record of successfully overcoming technical objections
• Bring experience in scoping, managing and executing customer pilots and proof of values
• Have successfully completed your studies in Business Informatics, Information-oriented Business Administration, Mathematics or a comparable degree program
• Think analytically, work in a structured manner and can quickly comprehend new topics and interrelationships
• Possess a thorough understanding of complex business processes of any kind
• Are very engaged, a visionary and want to actively drive the Celonis Process Mining technology forward
• Have very good knowledge of spoken and written English, any additional language is a plus

Preferred Professional and Technical Expertise

• Celonis Certified Solution Consultant (preferably with a Masterclass Badge) | Badges and Certifications from other leading Process Mining Vendors will also be considered
• IT Architect Certification

As the PR Coordinator, you actively support in all day to day regional PR activities to drive brand awareness in line with the Global and Regional objectives.

What you will do:

• Liaise with PR agencies in coordinating new and current season samples and provide the relevant information for press in APAC markets
• Collaborating with COS store teams to manage the flow of loaned samples in the APAC markets
• Support PR events, assisting in coordinate with store and external events across the region, including logistic planning 
• Implementing the VIPs list in all markets and coordinate the allocation of VIP cards with agencies
• Coordinating the samples for upcoming media shoots / loans by liaising with stylist and media 
• Monitor results against KPIs and produce weekly, monthly and quarterly replots for relevant projects, highlighting the successes and learnings
• Conduct research on fashion influencers, editors, stylist and journalists to provide most up to date movements in fashion industry

Major Function

Duties include but not limited to:

• Attend meetings with Clients and Architects to discuss design details
• Provide design support for projects across Inhabit offices
• Be pro-actively involved in design for projects
• Sketch details to develop ideas and to explain concepts
• Produce drawings, specifications and reports and coordinate the work of others as required
• Review contractor’s submissions and interface with the Client and site engineers for technical queries
• Review and comment on sub-contractor’s shop drawings & structural calculations, BD submission drawings, fabrication drawings & material submission
• Carry out factory fabrication inspections, PMU test inspections, tempered glass heat soak tests, stone cladding inspections etc.. and prepare associated technical and site inspection reports
• Meet and report regularly to the site based client engineering team
• Provide training to other members of the team
• Carry out research on potential facade materials and share knowledge and update technical library
• Evaluate opportunities for improved efficiencies and effectiveness in consultation with management including identifying, developing and implementing standards, systems, tools and processes to support continuous improvement within the business
• Take an active interest in the other disciplines (Lighting, Acoustics, Building Physics, Logistics etc..) in order to further develop your specialist skills

Project Operation / Management

You shall be responsible for efficient and profitable completion of all projects and tasks under your control whilst maintaining excellent technical standards and client satisfaction.

Detailed responsibilities and/or targets include:

• Cost planning and output required to meet project budgets
• Managing clients to secure work, marketing and fee proposals
• Allocation and management of time to suit programs and project budgets
• Ensure projects are completed on-time and without cost overrun
• Ensure high technical standing on the project such that client complaints do not arise

Customer / Client Service

You shall continually strengthen client loyalty and gain repeat business by providing high quality service and creative (‘Leading Edge’) solutions to clients by way of:

• Communicate with clients to establish their needs and maintain a dialogue throughout the project
• Maintain an exceptional favourable record in client response to timeliness and quality of work provided
• Continually aim for repeat business from all clients in contact with Inhabit

Marketing and Business Development

You shall actively participate in the marketing of the practice as a multi-disciplined engineering company and shall achieve agreed targets in all aspects of practice development, including:

• Assist in the preparation of project proposals including, where necessary, co-ordination of inputs from other disciplines (Acoustics, Lighting, Building Physics/ESD, Logistics etc...).
• Conduct presentations of proposals for prospective clients and/or projects
• Complete project sheets for each project undertaken by and compliance with project and office QA procedures
• Maintain regular contact with existing or prospective clients for establishing potential future work
• Active participation in a broad range of client-focused functions / commit to enhance the professional image of Inhabit

Technical Quality Control

You shall assume full responsibility for work quality undertaken and a senior Peer Review/Checking Role on projects, including:

• Identification of technically complex projects and problems that require high level input
• Provision of concept design, peer review and checking services on international projects to assist in maintaining high standards
• Taking necessary action to prevent the occurrence of design documentation and/or quality system non-conformity
• Ensure all project documentation is maintained to a level as required by Inhabits’ QA system
• Endorse and facilitate the quality management system (QMS) and the Business’s commitment to quality

Mentoring, Training and Personal Growth

• Be responsible for assisting in the professional and technical development of junior staff and assisting in the technical development of Inhabit
• Grow and develop in professionalism and job effectiveness through reading Inhabits’ technical notes and contributing to the development and improvement of the technical notes on an active basis
• Participate in educational programs and skill-based training as required
• Coordinate, participate and actively contribute to design workshops, where facade solutions are explored and determined.  Workshops may be with architects, suppliers and fellow professionals and with the facade industry
• Ensure that personal goals are set and targeted for personal development

Your Career

The Extended Expertise Consultant is an integral part of our mission within our Professional Services team. As an Extended Expertise Engineer, you will work on-site with our customer(s) supporting our mission to help them quickly and completely adopt our Security Operating Platform, leaving them more secure. This is a highly technical, hands-on role and you will develop and maintain expert level skill sets on our products and solutions deployed within the customer's environment.

Your Impact

• Assist customers with their Incident Response efforts leveraging XSOAR (formerly Demisto) for Security Orchestration Automation and Response (SOAR) 

• Learn & understand the customer’s business requirements and the threat landscape that is most applicable to their industry’s vertical sector

• Lead XSOAR technical implementation/operations in a customer environment 

• Interact with Security and IT technologies relating to customer environment

• Ability to communicate effectively in crisis situations with all levels of an organization from Engineering/Operations to CIO/CISO audiences

• Ability to create documentation for XSOAR playbooks 

• Ability to refine and translate complex requirements and execute best practice solutions 

• Ability to lead a team 

• Other tasks and duties as needed to support the customer and/or business relating to XSOAR

SALES TARGET ACHIEVEMENT

• Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager.
• Maximize sales through effective link and cross-selling techniques, enhancing customer purchases.

CUSTOMER RELATIONS & CLIENTELING 

• Cultivate strong customer relations with a warm and sincere "Welcome to Guerlain," establishing a positive rapport with clients.
• Apply Clienteling strategies to build long-term relationships, understanding and catering to individual client preferences and needs.
• Provide accurate and personalized skin consultations for each client, demonstrating in-depth product knowledge and expertise.
• Act as an ambassador for service excellence, ensuring every customer interaction reflects the highest standards of Guerlain's customer service.

PRODUCT KNOWLEDGE AND CUSTOMIZED SERVICE

• Demonstrate products using the Dare to Be techniques, aligning recommendations with the client's specific requirements.
• Propose and deliver tailor-made services and consultations based on Dare to Be guidelines, ensuring a unique and customized experience for every client.

VISUAL MERCHANDISING AND STORE OPTIMIZATION

• Ensure the store's visual merchandising (VM) is at its optimal level, maintaining an attractive and enticing display for customers.
• Collaborate with the team to organize products and displays, ensuring a visually appealing and organized store environment that enhances the customer shopping experience.

As a Senior Consultant in Data Science & Analytics, Financial Services (FS) focus you will work on both local and international client engagements on data science topics, including data acquisition and exploration, building relevant models, and presenting results to stakeholders.

You will also contribute to internal data science projects hosted on Heka, our internal accelerator for data science projects: https://www.heka.ai/en
As part of the global data science team, you will contribute to the development of various solutions designed to address our clients’ needs.

Key responsibilities:

• Partner with our clients’ leadership teams, engineers, program managers and data analysts to understand business needs.
• Steer a small team or work independently on client projects with support of senior leadership.
• Identify, acquire, process, and explore relevant data sources.
• Analyze large amounts of structured and unstructured information to discover trends and patterns.
• Use your data analytics and data science expertise to derive valuable insights from datasets, build predictive models and machine-learning algorithms.
• Communicate at scale, through multiple mediums: presentations, dashboards, datasets, bots and more.
• Propose solutions and strategies to business challenges.
• Collaborate with engineering and product development teams.
• Contribute to a broad range of projects and deliverables, including models, algorithms, datasets, measurements, services, tools, and processes.
• Evangelize data science in the region by contributing to training & upskilling.
• Contribute to business development activities such as building proposals, conducting research, and driving thought leadership.

Your assignment

• Know and understand the customers’ shopping behaviour, retail trends & life at home and use this knowledge to provide the relevant solutions for our customers

• Ensure that sales and profitability is secured through sales steering and range efficiency to maximise growth

• Know the key barriers and facilitate an easy buying process for my customers.

• Provide feedback to secure commercial opportunities in a multi-channel environment and work actively to help sell in all channels

• Ensure that area of responsibility is in excellent shape as new, fully stocked and that a high level of merchandising basics is always in place.

• Take responsibility to achieve the goals set for my area of responsibility

• Contribute towards improving the customer experience in the store and maintain a high level of service standard with a “First time right” mindset

• Conduct/Support product knowledge trainings for co-workers related to a product range.

• Ensure Balance operational excellence in daily operations to enhance the easy buying experience in line with commercial review requirements

• Support a customer-friendly and efficient execution of the payments, exchange & returns and click and collect process.

We are establishing a dynamic team to consult in the Asset Management and Investment Management realm. Seeking individuals with proficient experience in middle office operations and a comprehensive understanding of the Aladdin system.

We have a number of roles open across multiple levels of seniority.

Responsibilities:

1. Client System Deployment: Collaborate closely with clients to facilitate the implementation of new systems, particularly the Aladdin platform.

2. Project Alignment: Grasp client objectives thoroughly and guide project delivery in accordance with these goals.

3. Stakeholder Management: Effectively manage relationships across various stakeholders, including business and technology teams. Understand their needs, constraints, and influence decision-making processes.

4. Subject Matter Expertise: Serve as the subject matter expert (SME) in Aladdin and Middle Office investment cycles. This includes pre-trade activities, order management, trading, investment operations, risk management/compliance/oversight, closed-book accounting, and performance measurement. Collaborate extensively with key stakeholders to provide Aladdin expertise throughout the implementation process.

5. Coordination and Management: Oversee and coordinate business analysis, project delivery, testing, and end-user training activities to ensure seamless integration and utilization of the Aladdin system.

What a Senior Consultant at Client Success does at Visa:

As a Client Success Senior Consultant based in Singapore, you will be leading Client Services operational engagements for Visa clients together with the Client Success Lead for Singapore, serves as an operational/technical consultant and be the key contact for Singapore clients (Tier 1 and 2).  In addition, you will serve as a regional coordination point for United Overseas Bank, deliver customized solutions and provide a comprehensive view across markets minimizing duplication and boosting efficiency for client initiatives and projects.  This position requires execution, analytical and problem resolution skills, client relationship abilities and the role work independently.

In this role, you are expected to:

• Be the operational and technical expert to clients, as well as business teams to support cross-functional and in-country initiative deliveries.

• Act as the liaison for clients, providing insights and inputs for new or changing products and services, problem management, proactive identification of processing efficiencies, service change and system enhancement support.  You will be required to act as the CS liaison to coordinate internal CS resources to accomplish Visa and clients’ objectives.

• Support business and product teams on new clients’ onboarding activities (including on-boarding onto NITMX) from pre-launch to post-implementation monitoring and new service deliveries.

• Provide proactive planning and operational support to ensure that clients and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back-office processing)

• Represent complex customer change requests, system, or operational requirements, negotiate and manage expectations internally and externally and determine the appropriate courses of action to deliver.

• Collaborate with Account Executives to identify, capture and deliver additional value-added services and new payment flow opportunities to increase service quality and revenue.

• Advocate on behalf of clients to internal stakeholders including AE, CS, MS&A, Product and Risk for expedited resolution and implementation of solutions achieving highest degree of client satisfaction with a view on enhancing the client’s Visa experience.

• Deliver support for Visa’s biannual business enhancements and Visa mandates to clients.

• Assist in incident management by communicating incident status to the clients through its resolution.

• Stay current with industry, client trends, and maintain a working knowledge of Visa products and services. Be on top of key Visa mandates and rule changes, to be able to articulate technical changes and analyze the impacts in consultation with the clients.

• Identify and implement opportunities to improve the client experience by streamlining operational processes.

• Undertake other duties and tasks assigned by your manager and the Client Success Lead for Singapore.

Why this is important to Visa

Client Success is a critical function in Visa.  We are the subject-matter experts to deliver best-in-class client services from an operational perspective. This role will also shape how we lead the management of our clients through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Technical support working closely with senior staff and Project Managers.
• Contributing to environmental projects and business growth in Singapore, SE Asia, and Asia (depending project opportunities) on technical aspects of one or more of the following: Environmental Impact Assessment, Pollution Control Study, Environmental Health & Safety, Environmental Due Diligence, etc. Ability to work on a combination of these services will be highly regarded.
• Participate/ experienced in biodiversity surveys, ID species on site, experienced biodiversity impact assessments, sustainability reporting TNFD etc.
• Contributing to project presentations and client meetings with senior staff and Project Managers.
• Business development support for current and prospective clients.
• Comply with quality management on all work products.
• Task budgeting and scheduling control.
• Coordinating with stakeholders, sub-consultants and other disciplines, as necessary.
• Business travels may be required.

• Lead projects on audiovisual and work closely with Project Manager and Project Director.
• Support PAVA design for acoustics projects in Singapore, Southeast Asia and Asia.
• Be responsible for writing/ mentoring and reviewing reports and associated technical output with multinational clients and government agencies;
• Participate in key activities associated with the development of the audiovisual design disciplines with the respective leads in each major country/region; attend weekly team meetings and participate in technical knowledge transfer sessions and technical conferences.
• Perform site visit/inspection and supervise subcontractors as required for the projects handled.
• Support other projects in Singapore and other regions as and when required.
• Support team manager in project and proposal management as well as administrative duties
• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures of the company.
• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior.
• Shall perform other duties that his/her immediate superior may assign from time to time.

• Work on site assessment and remediation related projects, whether as individual or team, in accordance with client requirements, local regulations and international standards
• Perform site visit/inspection/assessment and supervise subcontractors as required for the projects handled
• Write technical reports to present the findings, analysis and recommendations
• Support other projects in Singapore and other regions as and when required
• Support team manager in project and proposal management as well as administrative duties
• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures
• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior
• Shall perform other duties that his/her immediate superior may assign from time to time

We are seeking a dynamic and experienced technical presales/architect professional. As a solution consultant, you will play a critical role in our presales team, helping to unlock the full capability of the ServiceNow platform for our key customers. You will leverage your functional and technical expertise to build compelling value propositions, solutions, demonstrations, proof-of-concepts and programs for our customers. You are expected have an aptitude for problem-solving, creativity and story-telling, in order to show our customers the true power of digital transformation with ServiceNow.

Responsibilities:

• Solution Evangelism: Act as a key technical advisor and product advocate, articulating technology and product positioning to both business and technical users.
• Customer Engagement: Lead discovery sessions to understand customer challenges and requirements, translating them into effective ServiceNow solutions.
• Solution Architecture: Design and propose innovative solutions leveraging the Now Platform, ensuring alignment with client objectives and business outcomes.
• Collaboration and Leadership: Work closely with the sales, technical, and delivery teams to ensure cohesive and comprehensive solution delivery.
• Sales Strategy: Contribute to sales strategy and drive opportunities from qualification through to close, achieving sales targets.
• Continuous Learning: Stay abreast of ServiceNow platform updates, new features, and industry trends to maintain a competitive edge and provide value to clients.

Responsibilities EIA Sub team :

• Technical support working closely with senior staff and Project Managers.
• Contributing to environmental projects and business growth in Singapore, SE Asia, and Asia (depending project opportunities) on technical aspects of one or more of the following: Environmental Impact Assessment, Environmental Monitoring and Management Plan(EMMP), Pollution Control Study, Environmental Health & Safety, Environmental Due Diligence, etc.
• Includes field work contribution for baseline environmental profiling for air quality, water quality, noise, vibration, vector, etc.
• Ability to work on a combination of these services will be highly regarded.
• Contributing to project presentations and client meetings with senior staff and Project Managers.
• Business development support for current and prospective clients.
• Comply with quality management on all work products.
• Task budgeting and scheduling control.
• Coordinating with stakeholders, sub-consultants and other disciplines, as necessary.
• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures of the company.
• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior.
• Task budgeting and scheduling control.
• Coordinating with stakeholders, sub-consultants and other disciplines, as necessary.

Job Summary

Join our esteemed team as a Senior Consultant / Manager specializing in Financial Markets and Private Banking Transformation, where you'll spearhead strategic initiatives to optimize operations and drive innovation within the sector. This role offers a unique opportunity to leverage your expertise in pricing strategy consulting for private banking clients to deliver impactful solutions.

Key Responsibilities 

• Collaborate with internal and external stakeholders to evaluate the private bank's existing pricing ecosystem, identifying opportunities for enhancement and customization to align with the bank's objectives.

• Conduct comprehensive analysis of the private bank's pricing strategies, processes, and methodologies, identifying inefficiencies and opportunities for improvement to drive revenue growth and profitability.

• Provide strategic guidance and thought leadership to senior management on pricing strategy development, pricing structure design, and optimization initiatives, leveraging industry best practices and innovative approaches to deliver measurable results.

• Lead business development efforts by cultivating relationships with prospective clients in the private banking sector, showcasing expertise in pricing strategy enhancement and optimization.

• Drive the development of intellectual property (IP) by leading cross-functional teams in the creation of innovative pricing models, tools, and frameworks tailored to the unique needs of private banking clients.

We are looking for an enthusiastic, passionate and ambitious Risk Analyst to join our Consulting and Client Service Team. The mission of our team is to build client relationships based on the detailed knowledge of extreme event management products to meet the needs of our client’s modeling workflow, so they can easily understand their risk.  We strive to provide exemplary service and support that allows clients to obtain the maximum value from the products and services they license from us.

Day to Day Responsibilities of the Role

• Perform sophisticated risk analyses using AIR's cutting-edge technology for governments, non-governmental organizations, corporates, and other financial intermediaries in the internationally expanding business of extreme event risk management
• Respond to client questions in a timely manner and help bring them to a speedy and accurate resolution by working collaboratively with our internal teams
• Communicate AIR’s offerings to new and existing clients across the full range of our solutions to an audience with a mixed experience level
• Communicate with clients to develop project timelines and manage deliverable expectations
• Develop strong relationships with model users and consumers of model results within our client base; learn their workflows and objectives, and provide proactive service to help them avoid pitfalls and to leverage our solutions optimally
• Support the on-boarding efforts for new clients in close coordination with our internal teams as needed.  This includes training, workflow design, the usage and interpretation of model results, and addressing challenges related to adopting or transitioning to AIR
• Perform a wide of range of risk analyses in support of consulting projects, client support, and internal initiatives
• Work closely with our business development and senior management teams to develop and maintain client-specific performance objectives
• Support model and product change management efforts when model updates or new features are introduced in our software
• Provide input to our internal teams regarding the evolution of our products based on client feedback and your internal usage of our products.  Remain engaged with the internal teams through feature design, development and release
• Support our business development team in sales efforts in a technical and a pre-sales support capacity
• Serve as an ambassador of AIR to our clients and prospects

We are the regional CTO team helping financial institutions to adopt and implement Avaloq products, within a wide ecosystem. We believe our colleagues comes first, thinking different is an asset and innovation comes by putting customer experience first in our design thinking.

We are the Integration domain team helping financial institutions to easily adopt and use our Avaloq products within a wide ecosystem. We believe our colleagues comes first, thinking different is an asset and innovation comes by putting customer experience first in our design thinking.

We are looking for a seasoned Java Engineer contributing to the evolution of our API offering.

Your key tasks 

• Design, Develop and Maintain microservice-based APIs
• Apply Software Development best practices, including unit testing, version control, continuous integration and design patterns.
• Write technical documentation, analyze and resolve incidents and issues.

Roles & Responsibilities

• Looking for driver with class 4 license
• Good attitude take responsibility
• Deployment worker , Purchase materials
• Fetching of workers to and fro worksite and dormitory.
• Supervise work sites.
• Assists with other ad-hoc duties.
• Hardworking and open to doing OT.

Experiences should be minimum 6 years and above.