Job Description

We seek highly motivated individual who is keen to pursue a career in contact centre customer service to join our Customer Experience Team.

The Job

• Attend to phone-in enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues
• Guide subscribers on digital publications
• Handle email correspondences
• Manage customer relationship through effective follow-up and appropriate resolutions
• Able to interact with customers on digital support channels in a professional and timely manner

Job Requirements

• Diploma with one year of customer service experience preferably in a call centre environment
• Good interpersonal and communication skills
• Able to converse in Mandarin with our Chinese speaking subscribers
• Able to work under pressure and in a fast paced environment
• Familiar with social media channels and platforms (such as Facebook, Twitter, chat bots).
• Tech savvy, creative thinking and resilient
• Passionate about customer service

Working hours

• Monday to Friday, 8.30am to 6pm. Overtime may be required on weekdays during the subscription drive.
• Required to work on Saturday or Sunday from 8am to 12.30pm (approximately 3 times in 8 weeks)

Kindly send applications / referrals to [email protected]

We are seeking to hire a skilled and committed individual to help with the software development of our current projects.

Responsibilities:

- To participate in the requirement gathering, design and development

- To develop programming codes, identify and resolve issues

- Perform application development and enhancement

- To lead the development team for system implementation

- To participate in system integration testing, user testing support, performance testing, etc.

- Produce specifications and user documentation on software applications being developed

- Provide day-to-day support on major system applications

- Continuous improvement to processes and practices with new ideas, concepts, methods and technologies.

Requirements:

- Higher diploma or above in Computer Science, Computer Engineering, Information Technology and or related disciplines

- Experience working on a variety of software development projects

- Solid experience in application design and development on ASP.Net, C#.Net, MS.Net, VB.Net, VB6, SQL server, Oracle

- Good communication skills in English and Chinese for interaction with Head Office and overseas Chinese speaking customers

Preference will be given to candidate who is able to start work immediately or within short notice

Communications & Engagement:

i. Provide inputs and coordinate the implementation of marketing and communications initiatives, such

as press campaigns, multimedia marketing and storytelling

ii. Strengthen brand through the management of identity and design and production of promotional

material and brand collateral such as event backdrops, merchandise, brochures and annual reports

iii. Manage corporate website and social media platforms to ensure functional value and reach

iv. Track and report media coverage

v. Procure and manage photography and videography services and archival

vi. Coordinate engagements and interviews of athletes and promote brand ambassadorship

vii. Organise public and corporate outreach activities, as well as internal workshops for athletes

viii. Support crisis communications when necessary

Development & Fundraising:

i. Support fundraising campaigns and events

ii. Grow and maintain giving through active lead generation and relationship stewardship

iii. Write proposals and impact reports

iv. Collate and report on grants, sponsorships and donations

General:

i. Source and procure services and products needed by the Comms team

ii. Work with external stakeholders to provide support for the team, such as editorial, photography,

social media campaigners

iii. Prepare and submit periodic team impact reports supported by analytics and statistics

iv. Perform any other duties as directed by Executive Director or the Board

(d) The above duties shall be subject to change and mutual agreement between you and SDSC.

As an Executive in Klareco, you will play an important role in supporting client teams and enabling Klareco to generate excellent results for our communication campaigns.

Your research and support will provide a firm foundation to ensure the smooth delivery and execution of client work and new business pitches. You will be a valued member of the team, contributing ideas and solutions to differentiating our offering in Asia, as well as liaising with other offices.

Duties and Responsibilities

Client Servicing

· Works under guidance to deliver exceptional client service and quality of delivery

· Supports the implementation of the client’s programme

· Participates in client meetings where appropriate

· Starting to take responsibility on work streams

· Plays an active role and shows strong initiative in account support

· Handles media monitoring on assigned accounts

Client Relationships

· Starting to build and maintain client relationships and deputise for more senior members of the team where necessary

Media and Stakeholder Relations

· Demonstrates a keen interest in developing media relationships and is learning to handle reporters

· A growing understanding of relevant stakeholder/media/analyst landscapes and mapping

· Develops interesting and engaging media pitches, under guidance, and successfully places stories with reporters

· Develops and maintains media lists and distributes press materials

· Starting to develop stakeholder contacts

Content

· Creates quality content under guidance

Business Leadership and Support

· A strong pillar of support for account teams and senior team members

· Actively participates in internal initiatives

· Supports marketing initiatives

· Supports work with colleagues across the team

· Active involvement in building processes/templates

· Helps to support the research and admin needs of the team

New Business

· Plays a supporting role in the construction of proposals, including content and logistics

· Produces insightful and analytical research to prepare the senior team for new business meetings, pitches and presentations

Skills, Experience and Behaviors

· Typically, up to 2 or 3 years of experience, ideally in communications or a related industry

· A champion for Klareco who lives out the Klareco values in work and the workplace

· Takes responsibility and leads by example

· A positive outlook, problem solver and solution-finder

· Able to adapt quickly and embrace change

· Entrepreneurial in spirit, self-motivated and creative

· Bold in counsel and brave in decision making

· Takes responsibility and ownership for delivering results

· Embraces diversity of background, ideas and experience

· A guardian of quality and a strong commitment to ensuring excellence

· The skills and confidence to develop and maintain professional relationships

· A growing aptitude for understanding and tackling complex issues

· Creative and innovative in approach

· Effective at influencing and persuading to achieve results

· A strong team player who recognises the importance of collective responsibility in a team

· Able to multi-task and effectively prioritise individual and team workloads

• Exciting Assistant Marketing Communications Manager opportunity within the energy space
• Well-established global organisation
• Exciting growth plans and progression within the role

The Role:

• A market leader in the energy sector is seeking an Assistant Marketing Communications Manager to join their fast-growing organisation. You’ll be supporting the marketing team the enhance the brand within the market as well as supporting on all aspects of events as well as managing corporate branding guidelines across the region.

Requirements:

• Over 5 years of experience in Communications and Digital Marketing, with experience across event management as well as content development.
• Strong command of English (both oral and written) for internal & external communications and engagement
• Proficency in MS Office Suite

EA Personnel No. R2094093

BeathChapman Pte Ltd

Licence no. 16S8112

Job Description:

• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement.
• Visit project sites, arrange and conduct QAQC inspections on mainly Structural Works and Architectural Works.
• Assist project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements.
• Ensure workmanship, procedures and method statements are in accordance to specified standards.
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice.
• Ensure that all project quality records and quality audit plans are maintained.
• Any other duties as assigned.

Job Requirement:

• Candidate must possess Bachelor Degree in relevant discipline.
• Minimum 5 years of experience in procurement preferably construction/ civil engineering industry.
• Must be familiar with safety procedure within the site.
• Have experiences in working in large scale projects.
• Candidate with LTA experience advantage.
• Willing to be based in site.

Job Responsibilities

1. Answers all incoming/outgoing calls coming through our private branch exchange (PBX) system in a professional and courteous manner.

2. Applies Hotel’s standard verbiage in all guest communications via PBX system.

3. Screens callers to know the purpose of call and transfers to the respective offices or staff accurately.

4. Provides general assistance to callers enquire on Hotel’s products and services in a professional manner.

5. Administers the programming and executing of guests’ wake-up-calls.

6. Ensures that call log entries (e.g. IDD & Assisted Calls) are recorded and updated in a systematic and timely manner.

7. Assists in the dissemination of required information during emergency situation.

8. Updates and maintains Hotel’s telecommunication equipment inventory records.

9. Assists in the coordination of the repair/replacement of Hotel’s telecommunication equipment.

10. Assists in back-end reception administration duties such as releasing of credit card verifications, handling card verification disputes and coordination with UOB Bank on escalation cases etc.

11. Prepares and performs room reservation related administration duties such as room reservation correspondences, non-refundable reservation and no-show reservations.

12. Undertakes other duties as and when requested by the Front Office Management and Hotel Management.

Requirements

1. Fluent in both spoken and written English

2. GCE "O" level or equivalent

3. Knowledge of PMS Opera system is preferred

4. At least 1-2 years in hotel related industry, preferably under Hotel’s room division