Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Roles & Responsibilities

• Liaise with sub-contractors, HDB, Town Council, consultant and residents.
• Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
• Roster Management: Assign Site Supervisor to attend joint inspection.
• Prepare Weekly and Monthly Reports
• Provide admin support to the project team.

Qualifications:

• Minimum a Diploma or ‘A’ Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• At least 2 years of experience in a HDB BTO project
• Effectively bilingual

• Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore
• To act and respond to faults / incidents / complains as per established SOP
• Generating Fault Reporting
• Support in other roles as may be instructed by facility supervisor

Requirements

• At least three (3) ‘O’ level passes (including English), and Higher Nitec and above or Equivalent in Mechanical/ Electrical / Electronics Engineering.
• At least Two (2) years of relevant experience dealing with customers in a frontline / call center experience
• Candidate with facilities maintenance experience will be prefered or deal with fault / repairs reporting for buildings.
• Be proficient in English and one other language, computer literate, adequate typing skills
• Able to handle and swiftly respond with proper etiquette to telephone calls, emails received.

5.5 work days week

Based in Tagore Lane

Able to work on shifts

We are an established maid agency since 2004. We are looking for result orientated sales peronnel to join us.

To attend to clients' inquiries and shortlist the suitable helper for the employer. Assist the clients and help them in all maids' matters. Counsel the helpers and problem solving.

Remuneration package depends on individual's experience and skills.

CEI certificate is required.

Do contact us if you are interested @ 68366471, [email protected]

Customer Service Office @ TANJONG PAGAR

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Experience in Sales Operations or Customer Services
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

Job Description:

Join us as a Heterogeneous Integration Assistant Laboratory Officer/laboratory Officer and become a key player in advancing next-generation technology. In this role, you'll gain hands-on experience with state-of-the-art equipment and contribute to groundbreaking research in electronic module integration.

Key Responsibilities:

• Heterogeneous Integration: Engage in the complete process of module integration, including die preparation (dicing and back-grinding) and combining components into fully functional modules.
• Equipment Operation: Operate and maintain various high-tech instruments used in the heterogeneous integration process, ensuring they are in optimal condition and ready for use.
• Process Support: Manage equipment readiness, ensure the availability of processing materials, and perform critical tasks in the integration process.
• Inspection and Analysis: Conduct metrology inspections and analyse colour coded data to ensure the highest quality and precision in integrated modules.

What You'll Gain:

• Cutting-Edge Experience: Work with the latest technology in heterogeneous integration and contribute to innovative research in advanced electronics.
• Professional Growth: Receive hands-on training and mentorship from experienced professionals, with opportunities for career development within a forward-thinking company.
• Collaborative Environment: Be part of a dynamic team that values your input and fosters a culture of learning and collaboration.

Qualifications:

• Diploma or ITE graduate in Materials Science, Mechanical Engineering, Chemical Engineering, Chemistry, Electrical Engineering, or Electronics.
• Experience in semiconductors device fabrication or packaging and assembly equipment operations or processes will be added advantage
• Strong communication skills, industry awareness, and problem-solving abilities.
• Highly motivated and a proactive self-starter with the ability to work effectively in a team.

Why Join Us?:

At "Institute of Microelectronics", we are dedicated to developing talent and providing our team members with the tools and support they need to succeed. We offer a vibrant and inclusive work environment where innovation thrives. Enjoy a range of benefits including ongoing training, career progression opportunities, and the chance to work on pioneering projects.

Apply today and start your journey with us in the exciting field of heterogeneous integration!

Position: FT Chef/Kitchen Helper

Location: Little India

Salary: $1,700 - $2,000 per month

Work Hours: 6 days a week, two shifts available:

1. 9:00 am - 9:00 pm

2. 12:00 pm - 12:00 am

What We Offer:

1. Competitive Salary based on experience

2. Opportunity to grow and advance within the team

Requirements:

1. Prior kitchen or culinary experience is a plus.

2. Ability to work in a fast-paced environment.

3. Must be punctual, reliable, and willing to learn.

How to Apply:

Interested applicants may apply here or WhatsApp 85881419

Singaporean & PRs (Malaysian are welcome)!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Our client is a Real Estate Industry. Due to their current expansion plan, they are looking for a Admin Officer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Respond to all customer-related inquiries and provide timely updates to clients within a specified time frame.
• Coordinate with external vendors to ensure smooth processes related to clearance and transactions.
• Monitor and manage key accounts and reports, ensuring accurate tracking of flagged issues.
• Support backend operations for customer loyalty and rewards programs.
• Handle various administrative tasks and provide assistance for ad-hoc projects as required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• Collaborate with internal and external stakeholders to provide input and ensure program and projects address key business needs and goals
• Work with cross functional teams in retail to ensure smooth implementation and integration of loyalty initiatives across all customer journeys and touch points
• Develop loyalty and partnership marketing and communication plans that aligns with our portfolio of assets, customer segments and deliver on business goals
• Utilize market research, data and customer insights to identify opportunities for customer engagement, segmentation, and personalized experiences
• Design and execute customer engagement plans to drive incremental value, engagement and acquisition
• Establish key partnerships to broaden, strengthen and strategically positions the loyalty program
• Liaise and negotiate with all required platform or technology partners
• Conduct UAT and other required tests with vendors for new program releases
• Conduct necessary training for product users internally e.g concierge managers, marketing teams etc

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Provide AML/CFT expertise in reviewing and analysing customer profile in the relevant AML/CFT/Sanctions scope of work,
• Provide overall Sanctions, ML/TF risk assessment on customers profile, identifying key risk areas for attention
• Recommend and provide risk mitigating plan for senior management consideration
• Implement effective risk mitigating actions/plans as part of the team’s risk management activities.

Job Requirements

• Min GCE "A" levels/Diploma
• On job training will be provided

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

☑ Familiar with office/buildings facilities matters

Responsibilities:

• Assist in office facilities and maintenance requirements by scheduling, assigning and follow up with vendor/contactors on work progress

• Undertake and oversee office renovation projects and work with various vendors/ contractors to ensure completion

• Assist in enhancing office efficiency by planning and implementing office systems, layouts, and safety equipment’s procurement

• Recommend any improvements to reduce cost or increase efficiency of the facilities services

• Responsible in the general office management like yearly carpet and office cleaning service

• Assist with Building Management FSM to conduct and coordinate fire drill - CERT exercise

• Support Production and Engineering departments on facilities maintenance, not limited to yearly disposal of expired chemical and damaged equipment under the compliance procedure

• Track and update planned preventive maintenance schedule. Manage quarterly/ yearly renewal and compliance of necessary building and facilities permits and inspections

• Organize and maintain proper facilities management documentation and records

• Provide Office Admin support

Requirements:

• GCE ‘N’ Level or above

• At least 2 years of relevant working experience in Singapore

• Proficient in MS Office software

Interested applicants, kindly send your UPDATED resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen

EA Personnel Reg No: R1653801

Personal Care Officer | 4 Days | Up to $3.3k | Training Provided | Buangkok

Salary : $2,500 - $3,300
Location: Buangkok
Working hours: 4 days (Monday - Sunday) rotating shift

• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Permanent Full Time
• Basic $2700 to $4400 + Shift allowances + Join Bonuses ($35,000)
• Working location: Island Wide, Singapore
• Permanent 12 hours shift (Morning / Night)
• Full Training Provided (Training allowances provided)

Job Responsibilities:

• Protection and Escorting: Provide protection and escort services for VIPs and business partners.
• Security Enforcement: Conduct security enforcement and screening duties to maintain a safe environment.
• Traffic and Crowd Control: Manage traffic flow, crowd control, and access control to ensure public safety and order.

Requirements:

• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Chan Kam Hui (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC Company (A1 Maincon)
• Excellent Welfare and Benefits + Career progression
• Basic up to $6200 + AWS + Variable Bonus
• Location: Islandwide
• Working days: Monday to Friday (Normal working hours)

Job Responsibilities:

• Help the Project Manager implement the safety management system for a safe and healthy work environment.
• Ensure compliance with the Workplace Safety and Health (WSH) Acts and Regulations.
• Conduct regular safety inspections to check compliance and improve safety standards.
• Monitor adherence to safety requirements and in-house regulations, reporting any issues to the Project Manager.
• Recommend corrective actions for safety non-compliance to enhance site safety.
• Investigate accidents and incidents, suggesting measures to prevent future occurrences.
• Collaborate with officials from MOM, NEA, and PUB on safety and environmental concerns, taking appropriate actions based on their feedback.
• Conduct safety training and organize promotional activities to raise safety awareness.
• Keep safety documentation current and ready for audits by MOM, NEA, or ISO.
• Ensure compliance with ISO 9000, ISO 14001, and OHSAS 45001 standards.
• Participate in risk assessments and manage safety programs.
• Organize campaigns and training to encourage workers to maintain high environmental health standards.
• Support the achievement of safety standards required by the site’s developer.
• Other ad hoc duties as assigned by superior.

Requirements:

• Hold a valid registration with MOM as a WSH Officer and with NEA as an ECO.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Handle over-the-counter transactions in an efficient and accurate manner
• Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank’s products and services.
• Market and provide advisory on General Insurance to customers.
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback/escalation/complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

Requirements

• Minimum Diploma qualification
• Experience in delivering excellent customer journeys
• Ideally candidates who have prior experience in the financial service sectors
• Enjoy working in a fast-paced environment
• Excellent interpersonal and communication skills
• Meticulous and a good team player
• Highly adaptable, ability to deal with ambiguity
• Adapt to new way of working through our digital systems & tools e.g. Branch Connect system
• Certification in BCP (Basic Insurance Concepts & Principles) and PGI (Personal General Insurance) is required for this role. Thus candidates will be required to complete these 2 certification if they are selected for the role.
• Working hours are Mondays to Fridays and half-days on Saturdays (off in lieu will be granted for working on Saturdays)

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Indoor Sales Executive

Working hours: 5 days(Mon - Fri), 8am - 6pm
Location: Lakeside
Salary:$2,200 - $3,000

Sales Responsibilities:

• Processing of sales orders, delivery orders, and invoice.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional sales support.
• Answer all product-related questions and addressing queries promptly.
• Communicate efficiently with customers through various channels.
• Support the development of new and existing products.
• Bookkeeping of customers’ transactions, complaints and all necessary records.
• Other duties as assigned by management.

Telemarketing Responsibilities:

• Procuring new clients through direct contact and word-of-mouth.
• Attending networking activities to research and connect with prospective clients if required
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.

Requirements:

• Proficient in MS Office application such as Word, Excel
• Min. O levels and above
• Relevant Experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Compliance Processing Officer

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Location: Clarke Quay

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

What the Role Involves

1. Keep track of receiving Ocean Freight Forwarding Division., Supplier through email or by post.
2. Register Supplier invoice date and number before sending the invoices for verification and approval to PIC of Ocean Freight Forwarding Division.
3. Follow up with chaser emails for return of Supplier Invoices after deadline of submission by Ocean Freight Forwarding Division.
4. Check and post Supplier invoices into YUNAS
5. Prepare cheque/GIRO payment to Suppliers on monthly basis.
6. To reconcile Account Payable on monthly basis
7. To complete analysis of long outstanding Accrual Report
8. Back up PIC for daily payment request by Ocean Freight Forwarding Division to Co-loader to clear cargoes on behalf of Yusen Logistics Singapore

Job Requirements

• Minimum 'O' Level
• Competent in MS office especially Microsoft Excel
• At least 2 years of relevant working experience
• Good spoken and written communications

Working Location

2 CHANGI SOUTH AVE 2

Salary : $2,500 - $3,300
Location: Buangkok
Working hours: 4 days (Monday - Sunday) rotating shift

• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

JOB DESCRIPTION

• Carry out duties under WSH (Workplace Safety and Health Officers) Regulations 2007
• Conduct daily diligent site inspections, regularly review the safety of work processes assist the occupier to ensure compliance with Section 11 of the WSH Act 2006 and other applicable legislation
• Lead Team of WSH Coordinators/Supervisors on site
• Manage sub-contractors' safety procedures and ensure compliance with the organization's Health and Safety standards, policies and practices
• Plan, organize and conduct in–house safety training for all workers as and when necessary
• Ensure proper evaluation and assessment for safety on site has been carried out for high-risk work activities prior to the approval of Permit-to-work at the project site
• Liaise with authorities and clients in matters relating to WSH
• Assist the Corporate HSE Department in implementing management HSE directives, programs and strategies in the project site
• Lead and prepare the site for ConSASS Audits
• Prepare site documents for ISO 45001 Audits and support Corporate ISO Team in ensuring compliance with standards for the project site
• Adopt CAPA methodology and Proactive Approach to address unsafe conditions and acts on site
• Escalate health and safety lapses immediately to Corporate HSE Department when required
• Be the secretary for WSH Committee on site
• Member of the Risk management team
• Carry out other duties within the scope of WSHE as required by the company

JOB REQUIREMENTS

• Candidate must be a MOM registered WSHO 2 years post registration
• Diploma or Degree in Safety, Health and Environment Workplace Certification is essential
• At least 5 Year(s) of working experience in the civil construction industry
• Past experiences in working on Statutory Boards projects, preferably with LTA project
• Good presentation and communication skills in English
• Familiar with the use of Microsoft Office-PowerPoint/Word/Excel
• Possessing a recognized ECO and ECMO license will be a plus
• Comfortable working with colleagues and workers from different nationalities and cultures
• Composure and professionalism while carrying out his/her due diligence as a WSHO

Salary will be commensurate according to experience.

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Bonus Package

• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 8.30PM to 8AM
• Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to speak any 2 languages (English, Mandarin, Malay, Tamil, any other language)
• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry