A glimpse of what you’ll do:

• Network Optimization and Performance:

1. Monitor network performance and proactively identify and resolve bottlenecks and issues.
2. Perform ongoing tuning and optimisation of network hardware and software components such as updates and upgrades.
3. Perform network operations activities such as installations of network equipment according to design specifications.
4. Align infrastructure operations with agreed service agreement standards.

• Troubleshooting and Problem Resolution:

1. Lead efforts to diagnose and resolve network incidents and outages.
2. Follow up with users to ensure problem has been resolved.
3. Recommend system modifications to reduce user problems.

• Technical Leadership:

1. Provide technical leadership and mentorship to junior network engineers.
2. Design and implement complex network solutions that align with business goals and industry best practices.
3. Plan and execute network expansion and upgrade projects.
4. Participate in network architect designs discussion.

What you’ll need:

• Bachelor's Degree in Computer Science, IT, or equivalent fields
• At least 5 years of experience in the network engineering with a strong background in network design.
• Expertise in routing and switching technologies (Cisco, Juniper, etc.).
• In-depth knowledge of security protocolsand best practices.
• Industry certifications such as CCNA, CCNP or CCIE are highly desirable.

Benefits

• AL: up to 21 days
• ML: 14 days
• Flexibenefit: $660 per year
• Bonuses: total package ranging from 14-15 months

Interested applicants: kindly submit your resume to [email protected]

What The Role Is

As part of the Sectoral Transformation Group in IMDA, the SMEs Go Digital Division aims to make going digital simple for SMEs. With digital technology transforming every sector of Singapore’s economy, it is essential that our SMEs have the digital technologies and capabilities to seize growth opportunities in the digital economy.

In support of this effort, the SMEs Go Digital Division develops Industry Digital Plans (IDP) as a roadmap to guide SME's digital adoption and capability development, as well as supports technology adoption by SMEs through the curation and pre-approval of suitable digital solutions.

What You Will Be Working On

Define and curate impactful digital solutions readily adoptable by SMEs in assigned sectors:

• Jointly define the business objectives and outcomes for Digitalisation with your sector lead agencies
• Source and evaluate market-ready solutions with strong and potential to deliver on your defined business objectives and outcomes
• Define and create transparent and simple checklists of requirements for solutions vendors to evaluate their own solutions for ‘market readiness’, including key functional, performance, and compliance requirements for their sectors
• Perform approval processing of solutions vendors applying for their solution to be pre-approved as a supported solution within different government funding schemes, including but not limited to the Productivity Solutions Grant programme
• Regularly measure and improve performance and relevancy of solution portfolio in assigned sector

Assist the Solutions Curation Team Lead in the following:

• Build an understanding of the solutions landscape and the relative performance of each solution
• Measure performance of approved solutions, including but not limited to total adoption, adoption across time periods, solution usage, productivity gained,
• Evaluate and recommend changes to the solutions within assigned sector depending on factors such as take-up, usage, pricing, and other changes to market conditions
• Collaborate with sector lead agencies to suggest, define, and create new solution categories that are aligned to, or are to be added to the industry’s IDP
• Communicating and operationalising changes of requirements to existing solutions to the solution providers

Continually evaluate and improve solution curation and onboarding process and structures:

• Apply process improvement methodologies (Kaizen, 6 Sigma) to reviewing existing processes and identify gaps in process outcomes and efficiencies
• Redesign processes and policies, and implement changes, together with team lead, product team, and sector lead agencies for an efficient and delightful experience for all stakeholders

What We Are Looking For

• Background in Computer Science, Information System, Business IT, or equivalent
• At least 5 years of experience in business-IT functions on projects involving digital technologies, preferably with experience in business consulting, digital solution implementation, pre-sales support
• Strong working knowledge in ICT (added advantage if you have one or more technical knowledge domain in Cyber Security, Internet of Things, Robotics Process Automation, Blockchain, Personal Data Security, Data Analytics, Artificial Intelligence, Cloud Technology etc.)
• Strong communication and stakeholder management to bring across clarity in technical solutions for various audiences
• Domain knowledge of one or more key industries is a plus: manufacturing, land/air/sea transport, construction, environment services, security, early childhood, healthcare, financial services, legal, retail, food services/manufacturing, logistics, media etc.

This position will be commensurate with experience.

Only shortlisted applicants will be notified.

#LI-JL2

• To design and independent review of design submissions of major civil engineering works. 
• Undertake structural analysis, calculations and prepare design sketches and drawings indicating arrangement and design intent for a variety of transportation structures. 
• Involved in prestressed/post-tension concrete and steel structure design 
• Conduct engineering assessments and evaluations related to existing structures and/or structural alternatives and prepare technical reports documenting the results. 
• Liaise/coordinate with other disciplines/departments in preparation of reports and design packages for multi-disciplinary projects. 
• Communicate with clients, sub consultants, approving agencies, etc. for purposes of obtaining design information, presenting design alternatives, and expediting approvals 

Responsibilities

• Responsible for leading root cause analysis & corrective action in nonconformance part investigation
• Responsible for establishing quality inspection plans, COC, procedures/ work instructionsHandle customer/supplier/ internal CARs
• Responsible for planning, coordinating & performing internal audits
• Responsible for performing gap analysis on standards revision and revise procedure/ work instructions
• Responsible for attending to customer/ supplier/ internal /certification audits & technical queries.

Requirements

• Min Diploma in Mechanical Engineering or equivalent
• Min 3 years of working experience in Oil & Gas/ Metal Machining Industry
• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible managing waste water plant & DI water plant with existing chemistries, instrumentation.
• Responsible for providing technical support to the plating department water treatment, laboratory and engineering and
• manufacturing activities
• Responsible for leading the water treatment section to resolve all issues related water.

Requirements

• Min Degree in Engineering or relevant
• Min 3 years of working experience in manage water treatment system

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for ensuring that corrective actions are in place and implemented for all non-conformances detected during audits
• Responsible for liaising with production side on the investigation of root cause of non-conformance and procedural failures
• Responsible for reviewing and approving required specifications and revisions in documentation prior releasing for production or customer
• Responsible for conducting process audit and internal quality scheduled/unscheduled audit
• Responsible for ensuring work is carried out in accordance with documented procedures

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in CNC/ Precision/ Machining Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description:

• Liaison with customer reps on documentation procedures
• Update and review QMS documentation
• Conduct external and internal audits
• Analyze and follow up on audit findings
• Implementing Quality improvement programs or campaigns
• Conduct training on Quality and Safety
• Carry out investigation into incidents, accidents and customer complaints
• Carry out surveillance on work compliance, safety, good housekeeping and proper documentation

Job Requirements:

• Professional Certificate/NiTEC, Diploma
• Conversant with Airworthiness requirements and / or Quality Management System (AS9100)
• Internal auditor trained (ISO9001/AS9100)
• Knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Able to work independently and in a team environment 1 to 2 years' experience in aviation
• Possess valid class 3 driving license is an advantage

Responsibilities & Duties

• Responsible for providing engineering expertise and technical assistance for the installation, maintenance, troubleshooting, repair and modification of facilities and equipment, development and implementation of maintenance procedures and techniques for safe, reliable and efficient operation of the plant.
• Responsible for participating in production machineries installation, modification and maintenance
• Responsible in ensuring that all process equipment, utility installations and electrical installations are maintained and running at optimum efficiency.
• Responsible for defining and generating evaluation plan, and execute qualification plan for alternate component replacement or cost reduction.
• Responsible for working with supplier and procurement team to drive cost reduction and quality issue.

Requirements

• Min Diploma in Mechanical and Electrical Engineering or equivalent.
• Min 5 years of M&E working experience with main contractors.
• Strong knowledge of M&E details, working drawings and local construction practices

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for leading root cause analysis & corrective action in nonconformance part investigation
• Responsible for establishing quality inspection plans, COC, procedures/ work instructionsHandle customer/supplier/ internal CARs
• Responsible for planning, coordinating & performing internal audits
• Responsible for performing gap analysis on standards revision and revise procedure/ work instructions
• Responsible for attending to customer/ supplier/ internal /certification audits & technical queries.

Requirements

• Min 3 years of working experience in Oil & Gas/ Metal Machining Industry
• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for ensuring products produced meet the product and customers' quality requirement
• Responsible for developing and improving the processes to gain productivity, efficiency, quality and costs.
• Responsible for coordinating NPI/NPQ activities with details and meeting timeline.
• Responsible for supporting and resolving daily technical issues in operations
• Responsible for supporting analysis of failures from yield loss, reliability failures, new products, new materials.

Requirements

• Min Diploma in Electronic Engineering, Material Science or relevant
• Min 5 years of working experience in semicon assembly and test environment
• Experience in Assembly FOL of dicing, die attach, wire bond
• Experience in maintenance of assembly and test machines of dicing, die attach, wire bond encapsulation, testing

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting new product development, new product introduction and cost out designing for existing product lines through sound execution of engineering principles and processes
• Responsible in interfaces with design engineering in coordinating the release of new products.
• Responsible for estimating manufacturing cost, determines time standards, and makes recommendations for tooling and process requirements of new or existing product lines.

Requirements

• Min Degree in Electrical / Electronics / Mechatronics / Mechanical/ Microelectronics / Chemical Process Technology
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible managing waste water plant & DI water plant with existing chemistries, instrumentation.
• Responsible for providing technical support to the plating department water treatment, laboratory and engineering and
• manufacturing activities
• Responsible for leading the water treatment section to resolve all issues related water.

Requirements

• Min Degree in Engineering or relevant
• Min 3 years of working experience in manage water treatment system

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing support to new product development teams
• Responsible in advising customers in the areas of high-speed signal transmission and technology development, in accordance with department strategy and objectives in terms of quality and delivery time.
• Responsible for defining, planning and executing signal integrity deliverables, including modeling, simulation, and testing. Communicate SI deliverables via reports and presentations.

Requirements

• Min Degree in Electronics Engineering, Physics or its equivalent
• Min 3 years of working experience in designing and supporting high speed electrical components
• Proficient in software tools, finite elements simulation of electro-mechanical components as well as mathematical derivation and modeling of electro-mechanical parameters

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Responsible for managing and planning manufacturing process sequence, from receipt of raw materials till finished parts shipment.
• Responsible for developing new processes solid modeling and create/update work instructions, in accordance with engineering drawings and specifications.
• Responsible for leading and supporting continuous improvement projects
• Responsible for providing technical support to Production to achieve technical and quality requirements.
• Responsible for supporting Request for Quote (RFQ) proposal development and process

Requirement

• Min Diploma or Degree in Mechanical/Manufacturing/Aeronautical Engineering
• Min 3 years’ experience in Precision Engineering/ Aerospace/ Oil &Gas Manufacturing

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for evaluating and qualify products to fulfil customer expectations regarding reliability, usability, and operating life

Requirements

• Min Diploma in Engineering
• Min 2 years of working experience in failure analysis of metals and materials related products
• Experience with test or life cycle management tools an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for evaluating and qualify products to fulfil customer expectations regarding reliability, usability, and operating life

Requirements

• Min Diploma in Engineering
• Min 2 years of working experience in failure analysis of metals and materials related products
• Experience with test or life cycle management tools an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

1. Installation and Commissioning: Electrical Service Engineers are involved in the installation, testing, and commissioning of electrical systems and equipment on marine vessels. This includes power distribution systems, lighting, navigation systems, communication systems, and other electrical components.

2 Maintenance and Repairs: They are responsible for conducting routine maintenance and troubleshooting electrical issues on board. This may involve diagnosing problems, repairing or replacing faulty components, and ensuring that all electrical systems meet safety and regulatory standards.

3. Inspections and Testing: Conducting regular inspections and testing of electrical equipment to ensure compliance with safety regulations and standards. This includes performing routine checks on generators, switchgear, transformers, and other electrical systems.3.Upgrades and Modifications: Electrical Service Engineers may be involved in upgrading or modifying existing electrical systems to improve efficiency, meet new regulations, or accommodate changes in vessel operations.

4.Documentation: Maintaining accurate records of all electrical work performed, including service reports, inspection logs, and equipment manuals. This documentation is essential for compliance, future reference, and troubleshooting.

5.Training: Providing training to shipboard personnel on the proper use and maintenance of electrical systems. This ensures that the crew is aware of safety procedures and can handle basic electrical issues.

6.Collaboration: Working closely with other engineering disciplines, such as mechanical and electronics engineers, to ensure seamless integration of various systems on board.

7.Regulatory Compliance: Staying updated on maritime regulations and electrical standards to ensure that the vessel's electrical systems meet all legal requirements.

8.Emergency Response: Being prepared to respond to emergency situations involving electrical failures or malfunctions and taking prompt actions.

Responsibilities

• Responsible for conceptualize the assembly process either in semi-auto, fully automatic machines or multi-purpose fixtures for new products with both quality and cost considerations
• Responsible in planning, excuting and completing assembly process per the established timing and quality requirements.
• Responsible for design, coordinate fabrication, assembly, debug and test run the equipment.
• Responsible for establishing process parameters for all new assembly operations/machines and update all process specifications or issues before release to manufacturing.
• Responsible for production output, quality & yield during the transfer phase to production.

Requirements

• Min Degree in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in process development
• Proficient with Mechanical Design, Solid Mechanics theory and its application to product design

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• The candidate will be responsible to support the global Voice infrastructure, including Incident, Problem, and Change Management;
• Voice Services include:
• Trading telephony (IPC Trading Telephony);
• Intercom (SpeakerBus);
• Standard telephony (Cisco IP Telephony 12.x);
• The successful candidate should be able to identify specific improvements within Network Services standards or processes and work with other ENS teams to take action on;
• Successfully receive technical escalations and independently provide solutions to resolve high impacting network incidents. Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution;
• Point of escalations for offshore Level1 and Level2 for incident management;
• Communicate with business units during projects and incidents (Severity 1 and 2 bridges);
• Operational acceptance of new deployments and create technical documentation for as built environment
• Hands-on experience with Voice Technologies;
• Voice Network Skills:
• IPC Unigy Trading Telephony
• Speakerbus;
• Cisco IPT (Release 12.x);
• Avaya System and Session Manager;
• Strong knowledge and experience with VoIP technologies (H.323 & SIP)

Job Description:

The position, located in Singapore, is an exciting opportunity to be part of an Innovative & Dynamic team, within the Imaging Validation Team, part of the Imaging Division, working on different worldwide leading technology image sensors targeting various customers and markets (Consumer, Industrial, Automotive).

As a Functional Validation Engineer, you would be involved in the validation of the various products of the division. The objective of the job is to ensure the functional performances of the product is aligned with the specification. Two kinds of platforms will be used: FPGA prototyping platform in a first step, silicon platform with final product in a second step. You will be supported by a large team of technical experts in validation, Optic, Electronic, Mechanics, software.

As a Functional Validation Engineer, you:

• Will be responsible of validation environment development: Test suites definition, Laboratory test bench, test development, validation automation, documentation.
• Will be in charge of the analysis and the solution of technical challenges.
• Will support customer for the integration of the product in customer platform
• Will collaborate with different Product Development Teams: IC Design, IC Architecture & Algo, Embedded Software/Firmware
• Will collaborate with application team in order to provide best solution for the customer

Profile:

- Bachelors’ degree in Electrical Engineering or similar discipline.

- At least, 6 years of experience, in Validation, Testing or Electronic product development.

- Mandatory skills:

• Analog or Digital Electronic Knowledge
• Programming skills in Object Oriented Software Language (Python preferred)
• Data Base management tools (git, SVN)
• Strong verbal and written communication skills in English

- Softskills required:

• Engage and collaborate with cross-functional teams
• Good level of autonomy, methodology and rigor
• Ability to work in a multi-cultural environment.

- Minimum of 3 years’ experience in one of the following area:

• Electronic Component verification, validation, or industrial test
• Electronic System Development
• Microcontroller Firmware development

- Additional optional skills:

• Electronic System experience
• Thorough familiarity with lab measurement techniques and test equipment (Signal Generator, Oscilloscope, …)
• Standard electronic communication protocols knowledge: I2C, I 3C, MIPI CSI2
• Automatization tools experience (Jenkins, gerrit)
• Knowledge in CMOS image sensors and in image data processing

Job Description & Requirements
responsible for identifying and establishing new business opportunities for Medical Devices
regionally and globally, exploring all innovative ideas and establishing
relationships with customers, provide strategic sales leadership to drive
business growth, revenue and gaining market share, ensuring that target
marketing goals are met. You will also collate and analyse marketing data
and competitors' activities in order to keep abreast of market requirements.

Requirements:

Degree / Diploma or its equivalent with minimum 5 years' sales and marketing
experience in a plastic molding industry
Possess own vehicle

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Software Engineer _ Embedded C++who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Software Engineer _ Embedded C++

3 years contract

Responsibilities:

Working in a team to design and develop a real-time, reliable and secured e-payment devices that processes millions of public transport commuters’ cards daily.

The activities required to be performed shall include the following:

• Requirements gathering.

• Design and develop software applications for embedded devices.

• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.

• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.

• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.

• Assist day-to-day application support issues.

• Liaise with users on the requirement testing and production issues.

Qualifications & Requirements:

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.

• Developed software in at least one full Software Development Lifecycle.

• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using objectoriented software design and UML modelling

• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).

• Experience in multi-threading, socket programming and serial/USB communication.

• At least 5 years’ experience in object-oriented software development.

• Prior experience in following areas Scrum AGILE methodology process is a plus:

· Scrum AGILE methodology process

· Develop and integrate embedded devices with cloud platforms

· Develop and integrate vehicle side Information Technology for Public Transport (ITxPT) services, like GNSS and AVMS services.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

JOB DESCRIPTION

This position is responsible for Project Development and Facilities Management of the workplace (research and office), aligned with A*STAR?s strategic goals in research.

The job scope encompasses project development and manage project life-cycle from space/concept planning to building facilities which are of quality and incorporated smart features. Post project development, the job holder will take lead in contract management and ensuring A*STAR's facilities are managed in a safe and sustainable manner, and value-for-money.

KEY ACCOUNTABILITIES

• Formulate development strategies on space management, infrastructure planning, project development and management in ensuring optimal and sustainable design to facilitate world-class scientific research.
• Translate users' requirements to design brief & technical specifications, establish project budget for the procurement of consultancy services and construction contracts.
• Advise and evaluate the technical specifications to ensure sound engineering approach and / or technologies are exploited at reasonable cost.
• Oversee and control construction timeline to ensure that the projects are completed safely, on schedule, fulfill budget marksmanship and meets the specified (quality) standards.
• Manage project meetings between project team, users, consultants, contractors for effective execution of project milestones.
• Establish and define requirements for facilities maintenance, establish maintenance programs factoring environmental sustainability and cost effectiveness.
• Be a champion in leading green practices and promote sustainability in operations and maintenance of building & facilities.
• Implement and review maintenance engineering initiatives to achieve higher reliability, maintainability and serviceability.
• Establish contracts in support of facilities management & maintenance of various infrastructure e.g. ACMV / M&E services, BMS, Gas and Chemical Systems, Security Access Control, Cleaning & Pest Control, Landscaping, General Building services etc.
• Engage internal stakeholders and various external parties e.g. Landlord, Contractors, Supplier in keeping A*STAR facilities relevant and vibrant.

JOB REQUIREMENT

• Minimum Bachelor Degree in Engineering or related fields
• Possess at least 3 years of relevant experience in project development and / or facilities management in research and/ or industrial facility.
• A self-driven and meticulous individual who has the strong ability to multi-task.
• Good time management skills and ability to deliver results under tight timelines.
• Possess strong interpersonal, oral and written communication and organization skills.
• Confident to communicate at all levels and able to thick creatively and apply strategic thinking to tasks.

Requirements

Technical + Junior management role

Role and responsibilities

o This includes but is not limited to ticket handling, resource allocation, technical advisory and resolution, etc.

o Assist the Tier 1 Engineer to resolve the technical challenges. Guide/Mentor the Tier 1 Engineer for ticket closure and our best practices.

o Undertake tickets that are beyond the capability of Tier 1 Engineer.

o Validate and reject/approve Tier 1’s MOP to ensure the contents are appropriate and address the intent.

o Undertake the patching for products that are new to the team. Empower Tier 1 Engineer with the knowledge for future undertaking.

o Devise technical propositions with validation to address highly challenged situations.

• Minimum Cisco CCNP (12 months upon onboarded) and Alcatel ACSE certified.
• Pick up new skillset for work requirements.
• Co-train the Tier 1 Engineers to align and upskill the team’s technical competency.

Technical Competency

Tier 2 must be skilled in the following:

Products Knowledge

• Cisco Routers, Cisco Catalyst Switches, Cisco Nexus Switches, Cisco ISE, Cisco wireless, Cisco Firepower, SolarWinds, Alcatel Switches, and Smart Licensing (air-gapped environment).
• I/O Modules, SSO, RPR, Sup Replacement with zero downtime, etc for the abovementioned products.

Hands-on Skillsets

Hardware Issue / Patching / Vendor Engagement

• Provide remote or physical onsite support to rectify the technical issue.
• Understand the escalation process well enough to provide timely and accurate support to the team members.

Troubleshooting Skillset

Strong troubleshooting Knowledge in:

• Strong technical competency. Able to resolve 70% of the tickets undertaken.
• VLANs (Access/Trunk/Native VLAN), Spanning tree protocols (802.1d and 802.1w).
• First Hop Redundancy Protocols (HSRP, VRRP – with and without object tracking).
• EtherChannel/Port Channel/virtual Port Channel (vPC), Port Security, Local SPAN.
• IP Routing (Static routing, OSPF, EIGRP, and BGP) for VRF and non-VRF routing.
• Tunnelling Protocols (GRE, IPSEC), IP MTU, IP MSS
• Intermediate understanding of Multicast (PIM-SM) – Able to explain the functional components of PIM-SM. Able to troubleshoot MSDP issues and devise a plan to restore the multicast flow.
• VRF-based troubleshooting for IP routing and Multicast.
• ACL, AAA, 802.1x, Radius and TACACS+.
• NTP, Syslog, local logging
• SNMPv2 & SNMPv3 – SNMP polling vs trap.

Mastery of New Technology

• Mastery of Cisco Firepower (FMC, FTD, and FDM) for Day 2 function
• Able to perform image software of Cisco FMC, FTD, and FDM (all in standalone and HA configuration). Backup and restore config. Understand and able to deploy basic firewall rules.
• Understand and able to execute license transfer for Firepower and other Cisco equipment (Understand Traditional License vs Smart Licensing – air-gapped environment (SLR, PLR))
• High-level understanding of Cisco ISE for 802.1x and AAA
• Able to infer based on technical assessment if the issue is related to network devices or Cisco ISE.
• Able to articulate the function of 802.1x and AAA in an operational or failure state. What are the workarounds if ISE’s services have misbehaved or failed

Location: Jurong East

Working Hours: Mondays to Fridays @ 9:00 am – 6:00 pm