PC Refresh Engineer

We are looking for experienced full-time PC refresh engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3-5 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Descriptions:

· Design and build software application and system based on specifications including programming and coding.

· Responsible for software enhancement, testing, integrating and deploying including solving the bugs and glitches

· Support software release into production including apple and google.

· Perform administration, maintenance and support for database and server.

· Provide advice, training, and technical assistance in a timely manner.

· Communicate internally and externally for any system related issues.

· Attend roadshow on weekend or non-office hour (when required) to assist in answering customer queries and solve the system bugs/glitches.

Requirements

· Diploma/Degree in Computer Science/Software Engineering/Computer Engineering/Information Technology or equivalent.

· Minimum 8 years experience in programing and database/server maintenance

· Able to work independently and detail oriented

· Proficiencies in Dart, Flutter, React native, Java, JavaScript, objective-C, kotlin.

· Excellent at writing well-architected code using design patterns such as MVC, MVVM, and the Coordinator Pattern.

· Experience in Xcode, Rest Api, MySQL (database), Redis, RabbitMQ is a plus.

· Working Day: 5.5 days a week

• Provide pre-sales technical support to propose cost competitive system design solution based on tender spec & customer requirement
• Design solutions for Access Control, CCTV, Public Address, Emergency Voice Communication, Fire Alarm, Integrated Security Management and other necessary system as deemed required by the prospective customer / project (90 %)
• Review technical specification, system schematic, floor-plan drawings documents
• Provide system proposal and design that meet requirements & be cost competitive
• Manage the technical Compliance Appraisal, prepare Bill of Quantities and system write-up for the designed systems
• Manage Installation Work Appraisal (Scope of Work for installation)
• Prepare technical document submissions & product sourcing
• Support technical meeting with customers, end-users, consultants & vendors etc
• Demonstrate systems / products performance to clients and staffs
• Collaborate with sales, purchase & admin teams to meet tender submission date in time
• Product evaluation & POC support on potential system
• Report various system job request status with respect to milestone schedule to Section Head and all technical problem hindering system design progress

 GENERAL FUNCTION 

• Responsible for producing engineering specification, liaising closely with design department, procurement and site; and executing project schedule, targets and plan in compliance with the clients' contract, in a safe manner meeting both cost and schedule requirements.

Technical

• Draft PMP, including project schedule, strategy etc under the instruction and guidance from PM
• Monitor the work progress according to schedule and take all necessary actions in the event of any delay
• Manage and deal with non-compliance issues and propose preventive and corrective measures
• Receive and verify equipment delivered on site
• Organize and coordinate with all stakeholders, including external parties, such as subcontractors to ensure the work is delivered according to the cost, schedule, quality and safety aspect.
• Estimate and allocate manpower, equipment and materials
• Plan, schedule and assist in testing and commissioning
• Documentation management as per ISO standards/ client requirement
• Prepare project progress reports
• Assist the Project Manager to manage the contract, cost and schedule
• To provide a support role on project related matters

Management

• Manage and coordinate resources in area of work, including site activities

Safety

• Apply the Safety procedures for operations bound to their activities

Quality

• Apply the Quality procedures for operations bound to their activities

• Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode, JIRA and Confluence).
• Prior technical background on different build strategies.
• Deep technical background on Kubernetes deployment process.
• Good knowledge on maintaining/deploying secrets in Kubernetes.
• Strong working experience in setting up Jira workflow.
• Strong hands on experience on Shell or Groovy scripting.
• Prior experience is customizing JIRA and Setting up confluence spaces.
• Prior hand-on experience in setting up CI/CD pipeline as a centralized solution.
• Hand on experience in setting up DevOps governance, Security standards and audit requirements.
• Prior experience in setting up DevOps pipeline in internal and external could offerings.
• Experience with continuous testing, techniques and tools (Junit, Sonar Cube, Veracode etc.)
• Technical exposure of automation accomplished with advanced Python, Chef, Ruby and PowerShell.
• Extensive experience in virtualization, cloud infrastructure and related technologies

• Consistently adhere to written and verbal instructions for safe and efficient operation of plant equipment, site services management, and vehicle loading/unloading, with responsibilities varying by site.
• Propose safety and efficiency improvements within the work area, collaborating in multidisciplinary teams to prioritize and implement enhancements.
• Communicate effectively with production team members and onsite functions through verbal, email, and written channels, ensuring clarity and accuracy.
• Take accountability for personal and others' safety, adhering to site-specific safety standards, including risk assessment and incident reporting.
• Recognize the importance of attention to detail and adherence to instructions, understanding the potential consequences of oversight.
• Make routine operational decisions following established procedures, seeking guidance for non-routine decisions.
• Plan and organize work and materials for current and upcoming shifts, aligning with site logistics and production plans.
• Provide training and mentorship to new team members.
• Perform maintenance tasks and agreed-upon analytical testing as required, based on site-specific needs.
• Manage emergency situations according to established procedures, potentially participating in site emergency response activities outside regular hours.

• NITEC / Diploma in Chemical Engineering, minimum 4-5years experiences in chemical, petrochemical and oil & gas industry

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Gross Salary up to $6,500 with AWS + 2 months bonus
• Working location at Jurong Island
• Working Hours: 7.15am to 7.15pm (12 hours shift)

• Lead a team of mechanical supervisors and contractors in performing plant maintenance, modification, and construction activities to ensure timely and safe execution with good maintenance practices.
• Coordinate with plant operators and other maintenance groups to execute maintenance and modification works without compromising safety and facility integrity.
• Conduct mechanical studies and modifications of plant facilities according to technical specifications and business requirements.
• Perform technical investigations on equipment troubles, evaluate findings, and recommend effective countermeasures to prevent recurrences.
• Arrange training for staff and contractors to enhance their skill and competency levels.
• Respond to plant emergency calls and resolve mechanical issues within tight schedules.
• Implement management systems based on ISO 9001, ISO 14001, ISO 450001, and SS651 standards.

• Possess a Degree in Mechanical Engineering.
• Minimum 2 years of relevant work experience in mechanical facility maintenance in the oil, petrochemicals, or power industry.
• Hands-on experience in troubleshooting and repairing Rotating Equipment such as heat exchangers, pressure vessels, agitators, pumps, compressors, and blowers.
• Proficiency in Microsoft Office applications, with basic knowledge of SAP applications being advantageous.

If you're passionate about maintenance engineering and ready to take the next step in your career, apply now to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Up to $5500 + Fixed Allowances $300
• Permanent Position with AWS and Variable Bonus
• West, Company Transport Provided at Designated Point
• MNC Chemical Manufacturing Company

JOB SCOPE & JOB RESPONSIBILITIES

• Basic design of heat. Mass balance, PFD, P&ID, process calculation for Water & Wastewater, RO, demin, pre-treatment, biological, chemical, PWT, etc.
• Sizing of equipment, vessel, tank and selection of material, instrumentation, control philosophy, cause and effect matrix, HAZOP, IPF, SIL study, IOM manual, etc.
• Preparing datasheet for RFQ and review offers from sub-vendor for compliance to technical specification, Exd, ISA standards, codes and regulation.
• Prepare documentation for submission and supporting project team on plant start-up, performance test, optimization and hand-over.

JOB REQUIREMENT

• Degree in Chemical /Environmental engineering or equivalent.
• Familiar with international standards, codes and regulations, offshore & onshore.
• Min. senior 10 years or engineer 5 years similar job scope preferably in Oil & Gas, Power Plant or in the water/wastewater Industries.
• Proficiency in AutoCAD is an added advantage

Key Accountabilities

• Planning & achieving sales objectives & monthly sales target
• Able to present and introduce product/ services with in-depth knowledge
• Liaise with affiliates to grow new sales and provide technical support, as and when required
• Pre-sales preparation such as preparing project budgetary prices, quotations, costings, completion of technical specifications, delivering catalogues and engineering data to affiliates
• Prepare sales and delivery order, update delivery schedule and ensure goods are delivered on schedule, as and when required
• Handle affiliates complaints and subsequently coordinate and follow up with internal departments to resolve issues
• Manage good customer relationship with existing clients
• Any adhoc duties as assigned by supervisor

Requirements

• Degree in Mechanical/Electrical/Electronics Engineering, or relevant
• Proactive and influential personality with ability to persuade and drive decisions
• Ablility to create and deliver compelling presentations
• Effective verbal and written communication skills
• Willing to travel within APEC (latin US, Europe, Pacific) 30%

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities

• Design and implement robust app shielding and obfuscation strategies to protect sensitive code and data within mobile applications.
• Stay updated on mobile security trends, emerging threats, and best practices in the field.
• Research and evaluate new mobile security tools and technologies. 
• Develop and maintain mobile security tools and frameworks

• Bachelor's degree in Computer Science, Cybersecurity, or a related field
• Minimum of 5 years of experience within mobile security engineering
• Expertise in app shielding and obfuscation techniques
• Deep understanding of the Android OS internals and security mechanisms
• Strong proficiency in C++ programming
• Knowledge of reverse engineering techniques
• Familiarity with mobile application development frameworks (e.g., React Native, Flutter, Xamarin)
•  Experience with security testing tools (e.g., Burp Suite, Frida, MobSF)
• Excellent analytical skills and problem solving skills 
• Ability to communicate effectively with stakeholders at all levels of the organization

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure

• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications

• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations

• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, ARM templates, Terraform, Powershell etc with proper documentation

• Collaborate with Cloud Solution Architects in providing technical expertise in cloud operations and administrations

• Participate in Cloud Migrations for VMs using tools like Azure Migrate with more than 50 VMs migration or Databases would be preferred

• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment

• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space

• Ability to manage issues with proper resolution/documentation and SLAs is required for this role

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslogs, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Senior Software Engineer, a highly motivated senior individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior Analyst who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops. The role will also be required to lead implementations on key modules and mentor junior team members.

Responsibilities

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team.
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Responsibilities:

· Liaise with sales team, geotechnical team and customer to collect project information

· Preparation of TBM (tunnel Boring Machine) technical offers (Design Calculations, Datasheet, Scope of supply, Method Statement, and other Supporting Documents)

· Clarification of technical requirements and technical solutions with various subsidiaries

· Order and review technical drawings with Drafting Department

· To support Herrenknecht Asia Headquarters (HAQ) sales activities of Japanese construction companies within Asia region

· Support of project manager during the execution of projects; participate in design meetings and help to prepare required technical documents.

· Assist the field service activities in Japan with required technical documents and meetings.

Job Requirements:

· At least an associate degree in Mechanical or Civil Engineering

· With 1 to 3 years of relevant working experience in the tunnelling or relevant industry

· Some experience in steel structure manufacturing or machinery fabrication would be preferred

· Possess good interpersonal and effective communication skill. An excellent team play who can also work well independently with minimum supervision and results-oriented in a fast-paced environment

· Good written and spoken Japanese to liaise with Japanese-speaking clients

· Good computer literacy skills with software, eg. Microsoft and/or windows applications

Job Purpose: Test program development and implementation for new products.

Key Responsibilities:

• ATE test program development and implementation for new products (Production and Characterization Test)
• Test Hardware (final test loadboard and wafersort probecard) design and development for engineering activities and production ramp-up
• Perform characterization testing, prepare test specifications, define tests, conditions, criteria, etc.
• Solid digital and mixed-signal programming experience on ATE using C++/VB language and scripting
• Automate test process by writing software scripts to improve work efficiency.
• Monitor and manage production test yields, maverick lots, engineering lots
• Hands-on test debugging, RMA analysis and improving test solutions (Hardware and Software)
• Work with product designer and DFT engineer to ensure smooth product bring-up
• Responsible for overseeing product reliability stresses and test results
• Establish cost-effective production test solutions.

Additional Responsibilities:

a) Any reasonable task assigned by management and deemed to be within the individuals’ capabilities to ensure smooth running of the business.

b) As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Knowledge and skill requirements:

• Bachelor's degree in engineering (electrical/electronics)
• Minimum 5 years of relevant working experience in semiconductor industry
• Knowledge and hands on experience with industry standard Automated Test Equipment – Teradyne J750.
• Experience on Advantest T2K, Advantest 93K, UltraFlex, Chroma is a plus.
• Strong understanding of ATE Test Programming principles, preferablywith experience in Digital and Mixed signal testing
• Test Software development experience & skills, including knowledge of C/C++, VB, PERL, Python etc.
• Experience/knowledge in new product characterization and qualification.
• Experience in test Hardware development (loadboard and probecard)
• Good knowledge on manufacturing process (fab, packaging,test)
• Good aptitude in statistical data analysis, problem solving and solution finding.

Working Conditions:

- Working conditions are normal for an office environment.

- Work requires willingness to work a flexible schedule.

Job Purpose: Test program development and implementation for new products.

Key Responsibilities:

• ATE test program development and implementation for new products (Production and Characterization Test)
• Test Hardware (final test loadboard and wafersort probecard) design and development for engineering activities and production ramp-up
• Perform characterization testing, prepare test specifications, define tests, conditions, criteria, etc.
• Solid digital and mixed-signal programming experience on ATE using C++/VB language and scripting
• Automate test process by writing software scripts to improve work efficiency.
• Monitor and manage production test yields, maverick lots, engineering lots
• Hands-on test debugging, RMA analysis and improving test solutions (Hardware and Software)
• Work with product designer and DFT engineer to ensure smooth product bring-up
• Responsible for overseeing product reliability stresses and test results
• Establish cost-effective production test solutions.

Additional Responsibilities:

a) Any reasonable task assigned by management and deemed to be within the individuals’ capabilities to ensure smooth running of the business.

b) As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Knowledge and skill requirements:

• Bachelor's degree in engineering (electrical/electronics)
• Minimum 5 years of relevant working experience in semiconductor industry
• Knowledge and hands on experience with industry standard Automated Test Equipment – Teradyne J750.
• Experience on Advantest T2K, Advantest 93K, UltraFlex, Chroma is a plus.
• Strong understanding of ATE Test Programming principles, preferablywith experience in Digital and Mixed signal testing
• Test Software development experience & skills, including knowledge of C/C++, VB, PERL, Python etc.
• Experience/knowledge in new product characterization and qualification.
• Experience in test Hardware development (loadboard and probecard)
• Good knowledge on manufacturing process (fab, packaging,test)
• Good aptitude in statistical data analysis, problem solving and solution finding.

Working Conditions:

- Working conditions are normal for an office environment.

- Work requires willingness to work a flexible schedule.

Role and Responsibilities
The Systems Engineer is responsible for the design, implementation, maintenance, and optimization of critical IT systems. This role requires a highly skilled and experienced individual who can manage complex projects and ensure system uptime and performance.

• Provisioning, Installation, and Configuration:

- Servers (Windows Server 2012/2016/2019)

- Virtualization environments (VMware & vCenter)

• System Monitoring and Maintenance:

- Proactively monitor system health and performance.

- Identify and troubleshoot system issues.

- Implement system improvements and optimizations.

- Perform regular patching and maintenance activities.

• Collaboration and Communication:

- Work effectively with internal teams to resolve complex issues.

- Document procedures and maintain clear communication with stakeholders.

- Provide on-call support with a varied schedule including nights, weekends, and holidays.

Requirements and Qualifications

• Minimum 4 years of experience as a Level 2 engineer with expertise in:
• Windows Server 2012/2016/2019 administration
• VMware & vCenter configuration and management
• Server monitoring tools and techniques
• Patching and update procedures
• VM provisioning and management
• Bug fixing and troubleshooting methodologies
• Diploma/Degree in Information Technology or a related field.
• Experience in data center operations supporting Windows and network technologies (a plus).
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work effectively under pressure and meet deadlines.
• Availability to work a 12-hour shift schedule.

The incumbent will be required to design, control, implement and optimize automation systems and solutions:

• Responsible to support Projects and Operations (90%):
• Participate in development, execution, and deployment of IoT automation Projects or Products.
• Evaluating products to collect data from sensors and integrate that data to the control system and/or platform.
• Perform test and evaluation activities on Process Control System independently or in conjunction with vendors.
• Participate or lead quality or safety investigations and implement any automation solutions resultant from these investigations.
• Provide training to end users on process control system.
• The role includes research and development (R&D) tasks.
• Support the R&D team in Singapore (10%):
• Improve, propose new and support existing and future hardware and automation solutions.

• Develop display components (display panels, touch sensors, cover glass, etc.) in Automotive products (digital clusters, display solutions, and head-up displays).
• Development includes technical requirements definition, concept creation, architecture design, deviation review and negotiation with supplier, design review, performance evaluation/optimization, specification creation, failure analysis and support part qualification till mass production.
• Define, align and track display components’ development milestones & schedule, and budget to ensure deliveries to customers.
• Manage and lead in display component-related technical discussion with suppliers and internal project team members.
• Prepare engineering documentation, specifications and reports.
• Follow both project implementation and quality management rules in realization of the display components.
• Develop new display / touch panel technologies in preparation for application in future Automotive products.
• Work closely with supplier quality management and category management in new supplier development and introduction.

As IT engineers, you are pivotal IT professionals entrusted with the design, installation, and maintenance of the company's computer systems. Your responsibilities encompass comprehensive testing, configuration, and troubleshooting of hardware, software, and networking systems, ensuring seamless deployment to fulfill the client's requirements. Operating within a fast-paced and demanding environment, your expertise plays a critical role in upholding operational efficiency and meeting organizational objectives. Key responsibilities include:

• Deliver day-to-day technical support to end-users, ensuring the smooth operation of computers and network devices.
• Take charge of hardware and software installation, upgrades, and maintenance tasks, including system backups, applying the latest patches, and troubleshooting hardware issues.
• Provide comprehensive system administration and helpdesk/desktop support to end-users.
• Implement robust security controls to safeguard the organization's data and infrastructure.
• Troubleshoot network and software issues, ensuring minimal downtime.
• Swiftly address and resolve hardware, software, and networking issues to maintain operational continuity.
• Responsively handle general IT requests from stakeholders.
• Engage with clients to understand their requirements and ensure their needs are met effectively.
• Conduct regular inspections to verify the operational status of IT systems and equipment, proactively addressing any issues.

• Prior experience in IT support or administration.

• Strong knowledge of networking, hardware, and software systems.
• Proficiency in troubleshooting and problem-solving.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Fresh grads are welcome to apply

Responsible for planning, designing, installing, testing & implementing systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.

Requirement:

· Years of relevant Experience: at least 4 years

· Must have Skill: Microsoft Exchange – Messaging Infrastructure, Microsoft Intune, Red Hat Enterprise Linux (RHEL).

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

We are looking for an Engineer to make a difference!

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

What will you do?

• Handle multiple projects starting from tendering validation, specification, design & validation, customer meeting and approval on the design submission
• Be part of the technical team to execute multiple O&G & Data Center projects simultaneously
• Knowledgeable in power system value chain & well versed with energy automation components functioning, representation, Oil & Gas Solutions, Data Centers etc.
• Well versed with all the communication protocols, such as Modbus RTU & TCP/IP, IEC 61850, etc.
• Well versed with EN 50128 requirements in Transportation and Mobility Segments & SIL system design & engineering
• Extensive working experience with various automation products: PLC/BCU/RTU, Data concentrators, Gateways/Convertors, SCADA/HMI, DCS, Historian
• Competent to understand customer technical specifications, preparation of functional design specification based on SE's offer in line with customers' specifications. Able to handle customer discussions & approvals
• Perform Engineering & Commissioning activity for short-term and long-term deputation
• Handle customer iFAT, FAT, SAT

What qualifications will make you successful?

• Have strong hands-on experience in the design, Engineering, Database configuration, validation & commissioning of O&G solutions, Data Centers projects
• Fully conversant with communication network design, configuration & commissioning, including their latest standards, such as RSTP, MRP, PRP/HSR, Dual Homing etc. Knowledge about Router, Modem & Firewall etc. would be an added advantage
• Able to debate on technology and able to influence other through technical and professional ability
• Strong communication skills as required to frequently interact with foreign partners and customers through the Project life cycle. International project execution experience is an advantage
• Good communication skills and able to coordinate with Client effectively

What’s in it for me?

• Global family leave
• Comprehensive medical coverage for employee and dependents
• Blue sky Friday
• Worldwide Employee Stock Ownership
• On-site gym

…and more!

Let us learn about you! Apply today.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

What the role is

The Building Development Department (BDD) oversees the development, re-development and refurbishment of MSE-owned infrastructure such as hawker centres and after-death facilities.

What you will be working on

You will be part of the team to oversee the development, re-development and refurbishment of MSE-owned infrastructure such as hawker centres and after-death facilities.

This role requires you to:

• Work with stakeholders to prepare and seek funding approvals for building projects
• Conduct feasibility studies and propose innovative/cost effective solutions
• Engage consultants and contractors to deliver quality works and services
• Review design proposals and manage the projects to ensure they meet NEA’s objectives in the areas of quality, delivery, environmental sustainability, safety and public relations.
• Manage the procurement of construction services and administration of construction contracts
• Prepare progress updates, manage budget forecasts and track project expenditures
• Gather, identify and analyse project information for process improvement

What we are looking for

The job might be for you if you possess the following qualities:

• Independent, resourceful and a good team player
• Organised, meticulous and able to multi-task
• Possess analytical, writing and good communication skills
• Proficient in Microsoft Office and project scheduling software
• 2-3 years of relevant working experience in building/engineering design and project management with good knowledge of regulatory development process
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Executive-Engineer--Building-Development-Department-_JR-10000028901

Who are Tyk, and what do we do? 

The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)

If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica.

Our Mission

Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform.

Total flexibility, default remote, radical responsibility

We offer unlimited paid holidays and remote working from anywhere in the world, for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier. 

If this sounds like an environment that you believe could work for you then read on to find out more:

The role:

Tyk Customer Support is the best in the business, we’ve been called ‘too fast’ by clients and we’re known for having knowledgeable and quality engineers responding to clients, no ‘first-line support’.

We’re looking for a Support Engineer to help us build on our reputation for great support, dealing with client support tickets, call requests and community forum posts. In this role you can also contribute to product development, helping implement features and contributing to product discussions, from a support perspective. 

We are helping our customers solve their critical API Management issues, whether that be through custom integrations, partnership relationships, or simply troubleshooting upgrades with their engineering team.

You will work with engineers from the product team to enhance our offering and convey the clients’ needs, as well as contribute to the product, support documentation and other supporting assets.

We’re looking for highly-technical people with Support Engineering experience, who are happy to hit the ground running and help to design what great customer support looks like at Tyk. In return we offer you the opportunity to build your skills as an engineer, through collaborating on our open source product and helping to validate and fix customer issues. 

What will this role be responsible for?

• Answering complex incoming customer tickets and requests, often involving troubleshooting and reading source code
• Supporting customers over screen shares/calls
• Validating customer bug reports
• Validating customer feature requests
• Own and manage severity issues for customers
• Effectively communicate customer support processes to clients
• Contribute to client facing content/documentation to support them better
• Build relationships with existing clients to better understand how they’re using Tyk
• Monitoring our community forum 
• Advocating for the customer at Tyk
• Contributing to the vision for Next Level Support at Tyk

What does their day-to-day involve?

• Reviewing the support queue and picking up issues
• Validating reports of bugs & discussing features with clients
• Monitoring the community forum & engaging with our users
• Inputting into release meetings, projects and support development
• Contributing to the product through bug fix and development work
• Continuous product learning and self development

Experience needed:

• Experience providing technical support for a complex product
• Experience working collaboratively with core engineering teams
• Experience with reading programming languages. Need to be able to read Tyks source code
• Enthusiasm for dealing directly with clients
• Should have experience in a server side programming language, Go would be extremely advantageous
• Good English writing skills
• Background in software development and/or solution architecture
• General usage of Linux, scripting and related utilities
• Client-facing activities such as video conference calls and in-person meetings
• Understanding of common internet technologies, protocols, standards and data formats

• Solid experience in backend engineering and/or solution architecture for complex systems.
• Experience with software engineering best practices (e.g. unit testing, code reviews, design documentation)

Skills (including education if relevant):

• Previous experience in a support engineering environment
• Familiarity with software development process
• Communication & customer focus

Here’s why you should join us:

• Everyone has unlimited paid holiday.
• We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
• Employee share scheme
• Generous parental leave
• Company retreats
• Volunteering Days
• Employee Wellbeing platform

We all share the same vision - we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? - to make what we do even better!

Our values tell the story of Tyk - here’s how:

• It’s ok to screw up!

We’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones - so try it, at least we can say we have!

• The only stupid idea, is the untested one!

It’s in our DNA - starting a business with founders 12 hours apart, giving our gateway away for free - sure, we did that, and we’d do it again!

• Trust starts with you - make it count!

Trust is a two-way street - instill it from day one!

• Assume best intent!

We have each other’s back - we’re all on the same team. Think before you speak or act.

• Make things, better!

Always try to leave things better than when you found them - change is constant, inevitable and embraced! Be that change we want to see.

What’s it like to work here?! check it out: https://tyk.io/worklife/

Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

You can see more about us here https://tyk.io

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]