Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Responsible for arranging the show list and arranging the performers

Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

Represent the performing artistes to attend all management meetings.

Memorize lyrics and routines of song selection for optimal performance standards

Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

Foster and strengthen teamwork.

Recruit performing artiste and singers when needed

Participate in all stage performances

To train & guide the stage crew to improve on their performances

In charge to schedule and selection of performing artiste for specfic event's performances

Coordinate & attend all training & rehearsal

Source for necessary accessories and props for all performances.

Singing & Dancing skill

To ensure all stage crew is presentable on stage

Able to manage team well

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Company Name: Omakase @ Stevens

Job Title: Assistant Outlet Manager (Omakase@Stevens)

JOB RESPONSIBILITIES:

• Responsible for coordinate daily Front of the House and Back of the House restaurant operations
• Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.
• Deliver superior service and maximize customer satisfaction
• Regularly review product quality and research new vendors
• Organise and supervise shifts and duty roster planning, attendance summary report and work closely on leave planner
• Ensure compliance with sanitation and safety regulations and updating risk assessment on time
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Involve in setting new budget and business planning for new physical year
• To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery
• Maintain records of payroll and attendance
• Supervising of employee and provide training and development plan.
• Meeting monthly KPI and generating month end sales report
• Handling of cash floats and petty cash funds of the outlet
• Organising of PO and Invoices
• Updating on social network services
• Month end inventory report

JOB REQUIREMENT:

• Required at least 2 years’ experience as manager or similar role
• Excellent in customer service and in food and beverage (F&B) knowledge
• Strong leadership, motivational and people skills
• Able to commit to shift work, split shifts, weekends and public holidays

BENEFITS

• Uniform Provided, F&B Discount, Dental, and Medical
• Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

• Plans, organizes, directs, and controls activities related to the procurement function.
• Continuously evaluates market, delivery and pricing to determine present and future material availability to maximize profitability.
• Designs, implements, manages, and monitors procurement reporting systems to meet company requirements.
• Assigns procurement requests to the appropriate personnel.
• Recruits and maintains suppliers that provide high quality products and services at a better price while maintaining the highest code of ethics and conduct.
• Sources, Negotiates or supervises the negotiation of complex requests for equipment, supplies, and services from suppliers and subcontractors.
• Procures all necessary raw materials, tools, machinery, delivery trucks, needed for production or daily operation of the company, prepares and issues purchase orders and change notices.

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.

About the role

Reporting to the Business Intelligence Solutions Manager for Asia Pacific, this role will manage a diversified series of projects, assist application development teams in adopting new technology, and plan ongoing maintenance and enhancements for existing systems and frameworks. This is a 1-year contract position.

What you will be doing

• Apply and adapt Project Management best practices: project scoping, planning strategies, milestones and schedules definition, reporting of project status, issue tracking, change control.

• Create and manage BI and analytics solutions that turn data into information supporting decision making: gather, analyze, and document reporting functional and technical requirements.

• Work closely with business stakeholders to make sure data definitions and technical logic specifications align with business requirements.

• Oversee test plan, test cases and test scripts.

• Perform data extractions via SQL and present findings to stakeholders.

• Analyze production problems, realize / recommend data correction.

• Support remote BI users on training and best practices on BI tools, where to find data.

• Maintain user guides and release notes up to date.

The successful candidate

Essential

• At least 3 years experience in Business Intelligence project management (Waterfall and Agile)

• Working experience with any of the following BI tools (ordered by preference): Tableau, Power BI, IBM Cognos Analytics, IBM Planning Analytics, Business Object, Qlikview

• Good knowledge of relational and multidimensional data models (star schemas, cubes)

• Strong skills with SQL (preferably T-SQL)

• Basic knowledge of financial reporting (P&L, BS, CF)

• Good written and spoken English

• Must be able to work collaboratively with cross-functional teams to analyze and understand business needs in order to translate them into report/ dashboard specifications and deliverable solutions

• Self-starter with ability to work independently with minimal supervision and manage own workload

• Proactive, able to suggest improvements of processes, systems, code... and prioritize them

Desirable

• Strong customer focused, team-oriented communication skills with emphasis on building lasting, trusted partnerships through written and verbal communications

• Experience with / knowledge of at least one of the functional areas: finance management, customer relationships and sales, freight forwarding or logistics operations

• Experience with / knowledge of finance (non-banking), transportation or logistics domains

• Experience with / understanding of OLAP solutions and MDX (TM1 especially)

• Willing to work with and learn new technologies

Presto is a one-stop motoring solutions firm providing customised solutions, be it to buy, sell, rent or lease cars. We are the largest motoring services provider to the expatriate community in Singapore.

Having been in the automotive industry since 1991, Presto has a good reputation amongst the expatriate community in Singapore.

We are looking for highly driven individuals to join us as AFTERSALES MANAGER.

Responsibilities

- Liaise with customers on their servicing / repairs requests

- Plan and Co-ordinate daily aftersales repairs and servicing activities

- Establish good and strong relationships with clients

- Liaise with vendors and workshops on customers’ requests

- Deliver a high level of customer satisfaction

Requirements

· Minimum GCE ‘A’ Levels/Diploma or higher

· Automotive knowledge would be advantageous

· Able to write and converse fluently in English

· Mature and possess excellent interpersonal skills

· Must possess valid class 3 Singapore driving license

· Positive attitude towards delivering customer service excellence

Benefits

· Competitive remuneration package

· Excellent reputation - highly regarded by the expatriate community

• Act as Manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
• Monitors occupancy for current day, changes during the day on bookings, arrivals, check- outs, conferences, and that all hostel departments have up-to-date information available.
• Handles and resolves guest complaints in a positive way, and reports concerns to management
• Familiarises in handling HIS system, emergency procedures and
• Supports the Association’s community service and other corporate projects.

Pre-Requisites

• Min. 3 years’ experience in similar capacity in the hospitality sector.
• Customer Service Oriented
• Excellent communication and problem-solving skills
• Ability to work well under pressure and in a fast-paced environment
• Able to interact with culturally diverse guests
• Able to work on shifts, including weekends and public holidays
• Demonstrates excellent customer service skills and provides quality service to guests.

Job Title: Assistant Sales Manager (ID1505)

Location: Yio Chu Kang, one way transport pick up at AMK or Yio Chu Kang

Working Hours: Mon to Fri, 8.30am to 5.30pm.

Salary: $3500 - $4000 Transport Allowance + Petrol : $1500

Benefit: Quarterly incentive, Annual incentive

Job Responsibilities:

• Handle sales of company’s range of hand tools, power tools, pneumatic power tools, metal cutting saws and automotive servicing equipment

• Approach and penetrate key account dealers and end-users

• Attend to sales enquiries, establish rapport, and maintain good relationship with dealers and end-users

• Increase customer base to achieve sales target

• Provide technical support and training to dealers and end-users

Job Requirements:

• Degree’s in Mechanical Engineering or equivalent

• 5 years of industrial sales experience

• Experience in managing dealers / end-users will be an advantage

• Team player with a mature personality and the ability to work independently under pressure

• Good command of spoken and written English, presentation skills

• Must possess own vehicle

Job Title: Procurement Executive (ID8200)
Location: Kranji, Singapore
Working Hours: Mon-Fri: 8:30 AM-6:00 PM
Salary: $3200 - $3800

Job Description:
Research, source, idetify and appoint suppliers
Negotiate contracts and prices offered by suppliers
Issue RFQ
Maintain and build supplier relationships
Handle full spectrum of purchasing function ensure competent quality execution and monitoring of all purchasing duties.
Ensure purchasing activities and procedures are in compliance to company and procurement policies.
Proactive in sourcing for new supplies, select and negotiate for the best purchase package, in terms of quality, price, terms and, deliveries and services with suppliers for existing and new projects.
Maintain a complete, proper and updated purchasing related records and/or reports.
Monitoring stock movement and maintain inventory records.
Responsible for administrative duties.
Ad hoc duties as assigned.

Requirement:
Diploma/Bachelor degree preferred.
Able to effectively and efficiently communicate with suppliers in China
At least 3 years purchasing experience.
Able to work with minimum supervision.

Job Responsibilities

• Management of the daily work flow of all core warehouse & dispatch requirements for an extensive product range.
• Maintain and ensure adherence to occupational health and safety policies and procedures.
• Supervise picking of goods for delivery and assigning deliveries to the appropriate delivery team(s).
• Scheduling/routing of local deliveries or store pickups.
• Liaise with vendors/forwarders on logistics arrangements and container unloading/loading.
• Manage stock placement and maintain a well-organised, clean warehouse, including accounting for and disposal of damaged stock.
• Conduct cycle-counts and report, investigate and resolve stock shortages and inventory errors on a regular basis.
• Manage inter-company stock transfers including to and from Singapore or Penang.
• General maintenance of delivery fleet and MHE, including scheduling of regular equipment/vehicle maintenance or replacement.
• Ensure timely order fulfilment and customer satisfaction.
• Ensure accurate receiving and picking process.
• Attend to human resource matters for all warehouse and delivery personnel, including staff discipline, settlement of disputes, leave management etc.
• Supervising, coaching and training of warehouse staff towards continuous improvement and development.
• Ensure adherence to good work safety practices.
• Work closely with the branch’s sales team to develop an effective logistics team structure, processes and operational framework to support the execution of the Company’s sales strategy.
• Provide feedback to the Company’s Senior Management on areas for improvement with regard to operational issues (logistics, manpower requirements etc).
• Identify potential cost savings and expenditure.

Job Requirements

• Strong management, leadership, decision making and communication skills.
• Computer literacy
• Great customer service attitude
• Minimum 3 years’ work experience in FMCG warehouse environment
• Experience in working within a Very Narrow Aisle warehouse setup
• Excellent time management & organizational skills

Job Title: Operation Manager for M&E Services (ID8192)
Location: Kaki Bukit, Singapore
Working Hour: Mon to Fri 8:30am - 5:30pm, Saturday 8:30am - 1pm
Salary: $4000 - $6000

Job Description:
· Supervise all contracts related to IFM/ mechanical engineering projects.
· Monitor contract performance and address deviations.
· Attend customer meetings and serve as the main point of contact for customers/ project team.
· Provide regular updates on project progress and milestones to the Directors.
· Resolve customer issues promptly and satisfactorily.
· Advise/ Coordinate with teams to ensure timely task completion.
· Lead and supervise respective Project Managers/ Coordinators and mechanical engineering teams.
· Offer guidance and support to enhance team performance.
· Identify opportunities to streamline processes.
· Evaluate operational procedures and make enhancements as needed.

Requirement:
Diploma/ Degree in Mechanical or Electrical Engineering / Building / Facilities / Estate Management or relevant disciplines.
Minimum 5 years in similar position with relevant working experience
Proven track records of IFM/M&E contracts management experience.

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Position Overview:

We are seeking an experienced and dynamic HR Manager with expertise in payroll to lead our HR department. The HR Manager will be responsible for overseeing all aspects of human resources management, including payroll processing, employee relations, talent acquisition, performance management, and compliance. The ideal candidate will have a strong background in HR best practices, payroll administration, and leadership skills to drive HR initiatives and support organizational goals.

Key Responsibilities:

• Oversee the payroll process, including accurate and timely processing of payroll, tax withholdings, and deductions.
• Ensure compliance with federal, state, and local payroll and tax regulations.
• Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
• Manage employee relations issues, including conflict resolution, disciplinary actions, and terminations.
• Lead recruitment efforts, including sourcing candidates, conducting interviews, and making hiring decisions.
• Develop and implement HR policies and procedures to maintain compliance and enhance employee experience.
• Provide guidance and support to managers and employees on HR-related matters.
• Maintain HRIS system and ensure data accuracy and integrity.
• Prepare and analyze HR metrics and reports to identify trends and areas for improvement.
• Stay updated on changes in employment laws and regulations and ensure company compliance.

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 6-8 years of experience in HR management, with a focus on payroll administration.
• Strong understanding of payroll laws, regulations, and best practices.
• Experience with payroll software and HRIS systems (e.g., ADP, Workday, etc.).
• Excellent leadership and communication skills.
• Ability to handle confidential information with discretion.
• Detail-oriented with strong analytical and problem-solving skills.
• SHRM-CP, PHR, or other HR certification preferred.

Job Title: Project Manager (ID8199)
Location: Kaki Bukit, Singapore
Working Hours: Monday to Saturday 8:30am to 6pm.
Salary: $5000 - $5500

Job Description:
Prepare, plan, coordinate, and monitor daily project and site work
Manage project-related paperwork by ensuring all necessary materials are properly filed including documenting the projects with photos
Supervise and lead a team of workers and sub-contractor to perform on site work.
Perform site surveys, produce site drawings, and schedule works
Participate in site meetings with clients/ subcontractor/ suppliers and propose improvements if necessary
Liaise with clients’ representatives with regards to all site matters.
Budget by monitoring and controlling expenses and implementing cost-saving measures
Observe proper construction safety measures and ensure safety compliance at site
Responsible for the collection of project advance payment, progress payment and settlement payment
In charge of the overall management of the project, including construction period, cost, work progress, quality, safety, construction regulation
Ensure compliance to all governmental and building regulations
Attend project tender site show-round and tender briefing
Ensure adherence to Health, Safety and Environment rules and regulations, as well as Quality and Progress at project worksite

Requirement:
With more than 5 years Project Engineer working experience

Responsibilities and Duties:

General Purchasing

· Work with users to understand user’s requirement, source for product and services according to the requirement and facilitate product and service evaluation.

· Process purchase requisitions and prepare purchase orders / contracts for all approved requisitions

· Liaise with vendors on prompt and complete deliveries

· Verify suppliers’ invoices against delivery orders/service reports and purchase orders and submit to Finance for payment processing

· Monitor outstanding purchases and ensure all purchases are fulfilled timely

ITQ / ITT process administration

· Advise users ITQ/ ITT process, timeline, and required information to launch a successful ITQ/ITT in a timely, effective and compliant manner.

· Prepare ITQ / ITT documentation

· Facilitate site briefings and tender clarifications

· Consolidate proposal submission; and conduct price comparison and compliance checks

· Facilitate tender interviews and tender evaluations

· Consolidate tender evaluation scoring, analyze evaluation outcome

· Prepare Letter of Award, etc

· Ensure all information and documentation are complete and updated in procurement systems.

Contract Management

· Forecast, plan and monitor contract purchases for consumables, hospital supplies, building services and preventive maintenance services for biomedical equipments

· Ensure timely renewal of contracts

· Review contracts to ensure that all contracts secured are competitive and are recent

Vendor Management

· Solicitate user’s feedback on vendors performance and product/ service quality to improve the performance and product/service quality

· Ensure that vendors are compliant to the hospital’s safety requirements

Job Requirements:

· Diploma holder with minimum 3 years working experience as a purchaser or similar role, preferably from a healthcare industry

· Experienced in contract management, tender management and project buying is preferred

· Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)

· Understanding of supply chain procedures

· Proficient in MS office

We have opening for Manager, Finance in Methodist Girls’ School (Secondary) and we invite candidates with positive attitude and willingness to serve to apply.

RESPONSIBILITIES AND ACCOUNTABILITIES

• Support the School Leaders and Finance Director in implementing workplans aligned with school strategic objectives.
• Assist the School Leaders and Finance Director in developing and maintaining positive relationships with the stakeholders, including parents, vendors, lessees, and the public, while fostering a positive work environment within the school.

1. ACCOUNTING (SECONDARY)

a) Assist the Finance Director to manage monthly financial accounting aspects and reporting functions for Secondary School.

b) Manage annual budget, budget amendment exercises and budget requirements and work with the Finance Director (FD) to ensure budget sustainability and alignment to school’s objectives.

c) Work with Finance Director to plan and approve the budget and forecasts

d) Assist the Finance Director to prepare presentation of budget, forecasts and strategic plans to the Board of Management, Finance and Investment Sub-Committee.

e) Manage the collection of enrichment programme, CCA, ROCs, semestral fees etc fees from students (out of pocket expenses).

f) Manage the accounting of the Endowment Fund Accounts and Building Fund Accounts.

g) Work with the FD to ensure regular filing and submission of information to MOE and respective government agency.

h) Manage quarterly GST submission to IRAS.

i) Reviewer for the Financial Assistance Scheme for Students.

j) Manage the accounting aspects of the Fundraising events of the school. Manage the issuance of tax-exemption receipts.

k) Manage monthly account reconciliations/analysis

l) Assist the Finance Director in the quarterly account closing and reporting

m) Assist the Finance Director in drafting or updating the accounting processes (SOP) and accounting policies.

n) Any ad hoc duties as and participate in school level activities when is required

2. AUDIT AND INTERNAL CONTROLS

a) Manage the MOE appointed audit or Auditor General Office (AGO) for internal audit. Work with FD to ensure no lapses in the controls and processes.

b) Manage the statutory financial audit and work with the FD to enable the submission of audited financial statements to the relevant authorities for the full school.

c) Ensure strong operational internal controls are in place in the school’s financial systems

3. PROCUREMENT (FULL SCHOOL)

Requestor for the procurement of the following contracts:

a) Statutory external auditors

b) Stationery and refreshment for finance use

4. BOARD SECRETARIAT DUTIES (FULL SCHOOL)

a) Serve as the Minute taker for both MGS Finance and Investment Sub- Committee meetings, including plan and arrange meeting dates, preparing meeting agenda, taking minutes, and supporting FD and school leaders in conducting meetings.

b) Work with the FD to provide assistance for logistic support for Finance and Investment Sub-Committee meetings. Such as courier of documents and administration and logistics preparation for meeting.

5. STAFF MANAGEMENT AND DEVELOPMENT

a) Work with Finance Director to provide guidance and support to staff under your charge using the MGS Staff Appraisal Framework

b) Supervise, develop, review and evaluate the annual performance and staff development of your staff

6. Requirements

• CPA qualification or equivalent
• At least 5-8 years in commercial firms or auditing
• Experience in school environment will be an added advantage
• Strong working knowledge of Singapore Financial Reporting Standards as well as internal controls
• Experience with ERP tools and SAP
• Strong analytical and IT skills ie. Excel, Powerpoint, Words

7. Personal attributes and Others

• Trustworthy and responsible
• Good interpersonal, organisation, collaboration and communication (oral and written) skills
• Confident and proactive with demonstrated dynamism, resourcefulness in problem solving with a growth mindset.
• A team player with strong interpersonal, organizational, and communication skills, as well as the ability to work with other teams and lead people of various levels.

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

1) good skill in foot massage

2) good skill in body massage

3) 3 years and above experience in Spa/Massage industry

4) willing to work on weekend and public holiday

5) team work player

6) education N level or related trade Certificate

7) friendly

8) Non smoker

9) Non drinker

10) Must be able to comunicate in simple English

Royal Ocean Marine is seeking a highly skilled and motivated Maritime Vessel Efficiency Manager to join our client's team. As the Maritime Vessel Efficiency Manager, you will be responsible for ensuring the optimal performance of our fleet by implementing efficient operational practices and identifying opportunities for improvement.

Key Responsibilities:

• Analyze vessel performance data and identify areas for improvement
• Develop and implement strategies to enhance vessel efficiency and reduce fuel consumption
• Collaborate with the technical team to optimize vessel maintenance and repair schedules
• Monitor and assess the performance of vessel systems and equipment
• Stay up-to-date with maritime regulations and industry best practices related to efficiency and sustainability
• Provide recommendations for fleet optimization and fuel-saving initiatives
• Conduct regular training and workshops for vessel crews on efficiency best practices

Job requirements:

• Bachelor's degree in Maritime Studies or related field
• Minimum of 5 years of experience in maritime operations, with a focus on vessel efficiency
• Strong analytical and problem-solving skills
• Knowledge of maritime regulations and industry standards
• Excellent communication and collaboration skills
• Proven ability to implement and drive efficiency initiatives
• Experience with data analysis and performance monitoring tools
• Ability to work independently and manage multiple projects simultaneously

Chan Chee Meng
EA 07C3069
R1110620

Job Description

Responsibilities:

• Handle checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.
• Attend to guests’ needs and enquiries.

Requirements:

• Candidate with at least a Diploma or equivalent qualifications.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably supervisory experience in Customer Service or equivalent
• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays
• Candidates with servicing experience are also welcomed to apply.
• Uniform and Staff duty meal will be provided

Event Planning and Coordination

• Assist to organize offline events and online webinars (e.g., exhibitions, workshops, competitions, social gatherings) through effective communication and collaboration with internal stakeholders and external vendors

Marketing Collateral and Brand Management

• Create, maintain, and update corporate marketing materials
• A great eye for design and the ability to generate new ideas for content creation
• Plan and develop marketing collateral, such as posters and brochures
• Organise photo/video shoots with photographer/videographer
• Develop templates ahead to post on website, social media, email and other mediums
• Create and develop other designs such as presentations, pitch decks, signages, and trade show collaterals, as needed
• Manage and maintain the brand architecture, guidelines and corporate identity to ensure consistency across all channels
• Educate and train teams in upholding the brand image and reputation

Digital Strategy (Website and Social Media) and Lead Management

• Grow the Company’s digital presence as part of the overall marketing strategy
• Develop and manage content calendars for social media platforms, creative production (including text, images, videos, etc.), and foster community engagement and growth
• Plan and execute digital campaigns and promotions
• Plan, execute and measure A/B tests
• Manage the company’s official website, execute SEO initiatives (with additional support), and ensure smooth lead generation and nurturing processes
• Measure and report performance, return on investments (ROI) of campaigns and identify trends and insights to optimise spend and performance

Client Relationships Management & Corporate Communication

• Utilize CRM systems to generate insightful reports
• Develop Email Direct Marketing (EDM) campaigns and disseminate company updates to strengthen client relationships and trust
• Develop marketing automation journeys and create personalised email content on CRM systems to drive engagement and return stays
• Analyse performance of marketing automation and email campaign performance
• Assist in crafting media releases, and monitor public sentiment to maintain a positive brand image

Regular Market Research

• Conduct in-depth market analysis to monitor industry and competitors trends, identify emerging opportunities, and enhance brand awareness among targeted demographics
• Present findings to the Management

Marketing Budget

• Assist to develop marketing budgets based on activity-sorted expenses
• Compare actual expenses to the budget and escalate to Management any issues or discrepancies

Administrative

• Assist in coffee-production related administrative matters and any ad-hoc matters assigned

Job Requirements

• Degree in Business Administration, Marketing, Communications or related field
• At least 2-3 years of working experience in the related field required (FMCG, F&B and Hospitality)
• Experience in organizing major events, particularly in the coffee industry
• Strong command of the English language and strong copywriting skills
• A good eye for design and creative thinking is essential
• A structured and organized process-driven individual with an eye for details
• Accountable, self-motivated, attentive to details, positive working attitude
• Good communication skills and able to work multi-task and independently in a fast-paced environment
• Proficient in MS Office suite
• Proficiency with Adobe Creative Suite or similar technologies (particularly Illustrator, InDesign, Photoshop)
• Proficient in web analytics tools and content management system is an advantage
• Knowledge of HTML, CSS and JavaScript is an advantage