The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams. 

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Specialist Customer Relationship Management
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as a Specialist Customer Relationship Management within the Marketing team.

• Plan and execute initiatives that foster customer excitement, satisfaction, and brand loyalty though customer delight across all digital and physical touchpoints to create a seamless channel integration and a consistently unique brand experience for customers, prospects, and fans.
• Implement and support Customer Relationship Management activities and campaigns to meet all CRM targets and KPIs.
• Support the Sales Funnel Management process by pre-qualifying new leads generated online in close collaboration with sales staff and maintain the CRM system with lead, customer, and vehicle data.
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation.
• Implement and support Customer Relationship Management activities for events, edm blast and managing the inhouse event booking administration tool.
• Coordinate and manage incoming and outgoing enquiries and feedback from customers and leads; partner closely with the Sales, Aftersales and Importer team to ensure a seamless customer experience up to brand standards.
• Conduct data analysis and prepare relevant reports for management such as showroom traffic, leads funnels, sales conversion, test drives etc. 
• Support sales team for every car delivery to ensure the delivery gift items are ordered and stocked up.
• Support in marketing projects & reports by tracking the effectiveness of campaigns.

• Degree in Business, Marketing or Communications, or related fields
• 3 years of relevant experience, preferably in the Automotive / Luxury sector
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce)
• A team player with excellent communication, innovation, and analytical skills
• Self-driven and possess a learning attitude

Main Responsibilities:

Learning needs analysis and implementation

• Support on learning needs collection and analysis and propose yearly learning plan for employees based in Singapore, Malaysia, Thailand and other countries, verify the learning plan based on business needs and individual growth path, and suggest the best learning activities.
• Market research on skill development trends and learning trends for the industry, propose and refine the learning direction.
• Manage the training provider pool, maintain the relationship, and explore new suitable learning providers, tools, or methods.
• Organize, Implement, and facilitate the learning activities, training courses effectively to build target knowledge, skills, and behavior, through physical, virtual, or blended format.
• Learning marketing, to promote E-learning system, or specific courses, to encourage learning culture.
• Manage the training operation (including registration, attendance, record uploading etc.), track the training course evaluation and feedback, propose improvement, and increase the overall satisfaction and engagement.
• Monitor learning metrics of learning data, reporting and keep improving to meet the ongoing business needs.

Development Programs support

• Support on development programs implementation, including some regional programs like Peer coaching, Trading Academy, Mentoring or Coaching
• Keep track of rotation program of corporate graduate trainees and ensure completion of evaluation after each rotation cycle, support on learning activities and events
• Other Duties – regional learning metrics tracking and support, and ad hoc project

Experiences:

• 3 - 5 years of learning & development experience
• Good to have experience managing Learning Experience Platform

Other skills (Computer Skills, etc):

• Able to work independently and as part of a team.
• Good communication and interpersonal skills.
• Excellent organizational skills with the ability to balance multiple demands and thrive in a collaborative and ambiguous environment.
• Excellent data management, analytical and problem-solving skills.
• Knowledgeable on data management system, Workday experience will be plus

Languages:

• English (Fluent)

Academics:

• Diploma or Degree in Human Resource or any related field study

 

Job Title

Logistics Procurement Intern

Job Description

In this role, you have the opportunity to

Contribute to the Asia Pacific Procurement function in Philips Health Tech and gain practical Logistics Procurement work experience while you contribute to our Supply Chain strategy. You will be part of a team that source, attract and engage with top suppliers to work alongside our colleagues in improving people’s health and well-being while advancing your learning experience in a dynamic, fast pace and innovative company. You will be supporting the regional procurement team in end-to-end (E2E) logistics sourcing activities with the goal of ensuring that we are attracting and selecting the best suppliers and delivering the best Philips experience to our Customers. This could be through some of the work in daily procurement operations, process improvement as well as strategic sourcing projects. 

You are responsible for

You are a part of

You will be part of a lean and nimble procurement team consists of experienced logistics and Supply Chain professionals. You will be based in Singapore collaborating with both domestics and overseas team members. You will have the opportunity to work with cross-functional business teams at various levels of the organization for projects on regional/global scale. 

To succeed in this role, you should have the following skills and experience

• Currently pursuing a bachelor degree preferably in Logistics or Business related fields; 
• Proficient in using Excel & Word & Powerpoint
• Fluent in English 
• Prior procurement or logistics related internship experience is an advantage, but not a prerequisite 
• Problem solving skills is critical in this role.
• Available to fully commit to January to June 2024

In return, we offer you

Due to the diversity of this internship, you can be assured that it will be a great learning opportunity. This internship exposes you to a vast variety of real life applications related to Supply Chain & Logistics, Operation Management, Accounting & Finance, Negotiation Strategy/Tactics, Legal, Risk Management, etc., which will enable you to make better career related decisions post-graduation. 

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

Join us, and you'll get to see the benefits of your work in so many ways.

We take recruitment efforts on a rolling basis so please do apply early!

[What the role is]

About EDB
The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments.

About the Finance, Risk Assurance & Procurement team
The Finance, Risk Assurance & Procurement division is an imperative business partner to the accounts management and policy groups of the EDB. This internship offers a unique opportunity to engage in extensive cross-functional collaboration with various teams within and outside EDB. The primary responsibility of the interns will be to conduct independent and objective assessments of an incentive recipient’s achievement of incentives conditions through on-site visits and document reviews.

[What you will be working on]

As an intern, you will be required to:

• Conduct on-site visits and document reviews to assess an incentive recipient’s compliance with incentives conditions.
• Prepare review reports documenting the assessment and findings. The intern is required to have strong attention to detail and good analytical skills to conduct thorough and accurate compliance assessments.
• Engage with key stakeholders, including the organization being reviewed, EDB account managers, and policy divisions.  The intern is required to have good communication and interpersonal skills to engage the stakeholders effectively.
• Manage multiple projects, demonstrate good problem-solving skills, and a results-oriented approach to deliver quality outcomes.
• Ensuring service delivery in accordance with pre-defined service level agreements, from planning, fieldwork and reporting.

During your internship, you can expect to gain the following skills and experiences:

• Exposure to how EDB collaborates with Singapore-based companies to achieve common goals.
• Valuable experience in assessing and addressing organizational compliance and insights into incentive compliance assessments in public agencies such as the EDB.
• Opportunity to apply and strengthen audit skills, including financial record review, interviews with key personnel, and asset verification.
• Development of cross-functional partnership, interpersonal, and project management skills, essential for effective collaboration with diverse stakeholders.
• Foster essential professional skills, including risk management and analytical skills, crucial for conducting thorough and accurate compliance assessments.

[What we are looking for]

• Undergraduate in the penultimate year pursuing a degree in Business Accounting or a related field.
• Proficiency in English, both written and verbal, is essential.
• Availability for a 6-month internship from July/August 2024 onwards
• Singaporean/PR

[What the role is]
About EDB
The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.
For more information on EDB, please visit www.edb.gov.sg

About the Finance, Risk & Assurance and Procurement (Overseas Operations) Team
The overseas operations team within EDB’s Finance, Risk & Assurance and Procurement (FRAP) division focuses on providing advisory on the procure-to-pay value chain for EDB’s overseas centres and officers.

The overseas operations team is embarking on system changes involving re-designing the business processes. Interns will be part of this project to assist with various areas such as information flow, system controls set-up, and business workflow designs.

For Interns to better understand the current workflows and systems to help with the review project, Interns will be assigned daily operational tasks and work alongside the rest of the overseas operations team.

[What you will be working on]

As our Intern, you will be required to/your deliverables are:

• Process payments to suppliers and reimbursement to staff involved in overseas operations.

• Monitoring accounts receivables, fixed assets, and bank accounts at overseas centres.

• Review, assess and provide recommendations for the assigned area within the overseas operations system and business process review project. For example, an Intern may be assigned to review the current process from procurement to payment for EDB overseas leases that fall under FRS116.

Learning outcomes and other experiences available to the intern as part of the internship:

• Gain insights into overseas operations procurement and finance management

• Gain familiarity with SAP Concur and Workday

• Gain experience with system and workflow re-design project and project management skills.

[What we are looking for]

Requirements

• Singaporean/Singaporean PR

• Polytechnic students available for a full-time internship from March – June/July 2024

• Basic accounting knowledge

[What the role is]

About EDB
The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.

For more information on EDB, please visit www.edb.gov.sg

About FRAP
As part of EDB’s continuous efforts to develop the suite of industries in Singapore, the Finance, Risk & Assurance and Procurement (FRAP) division is an imperative business partner to our officers in the industry and policy groups.

As a FRAP business partner, you will be responsible for providing advisory on the procure to pay value chain. You will also be part of a team that is responsible for the data management and implementation of FRAP systems, which is critical in ensuring that EDB has access to accurate and relevant data at all times to help drive operational decision-making, policy-making and strategic planning by Corporate Management and line divisions within EDB. As this role requires cross-functional partnership with various stakeholders, you will also get to learn about EDB’s business from the line divisions directly.

This is an excellent opportunity for a finance and/or procurement professional looking to build their competencies and work alongside a fun and passionate team that greatly emphasizes on teamwork, open communication and diversity of perspectives.

[What you will be working on]

• Processing payments for the Board’s expenses, including payment to suppliers, grant recipients and scholars and maintenance of supplier and customer records in financial system; 

• Processing reimbursement to staff for overseas trips and other claims; 

• Processing overseas centres’ expenses to suppliers;

• Monitoring of accounts receivables, fixed assets and bank account at overseas centres;

• Assessment and accounting for leases in accordance with FRS116

• Supporting various statutory returns, budget exercise, management reports and ad-hoc projects;

• Supporting financial systems enhancements and troubleshooting.

• Analysis of bank transactions and complete monthly bank reconciliation;

• Tasks will be assigned in accordance to the candidate’s experience and suitability.

[What we are looking for]

To meet the challenges of this role, you must be a Singaporean with the following attributes:

• Basic book keeping knowledge;

• Meticulous and patient;

• Able to perform under time pressure;

• Good interpersonal skills;

• Proficiency in Microsoft applications and SAP/SAP Concur/Workday preferred.

Applicants may expect to receive an application outcome within 8 weeks of application date.

Roles & Responsibilities:

Value Generation 

• Identify and develop new avenues for value creation through high-potential partnerships. 
• Drive partner engagement to exceed planned outcomes. 
• Collaborate with partners to create joint offering that maximize opportunities. 
• Monitor sales performance and implementation outcomes to maximize value. 

High-Potential           

• Identify key partners with high potential aligned with business goals. 
• Build and nurture relationships with high-potential partners. 
• Develop joint business plans that align with high-potential objectives. 
• Ensure partners are well-informed about our industry and GEO areas. 

ACV Optimization

• Focus on increasing Annual Contract Value (ACV) through partner relationships. 
• Collaborate with partners to align their business goals with ACV-driven initiatives. 
• Monitor and analyse ACV metrics, identifying areas for improvement. 

Implementation & Deal Management: 

• Share Best practice of submitting and maintaining deal reg & Deployment reg 
• Manage deal lifecycle, from initiation to closure, ensuring favourable outcomes. 
• Keep track of partner led implementation & their CSAT

Cross-functional Collaboration: 

• Collaborate with sales, marketing, and product teams to align partner activities. 
• Ensure seamless integration of partner vision into ServiceNow strategies. 

Performance Tracking and Reporting: 

• Track partner performance against value creation and their goals. 
• Provide regular performance reports and insights to internal stakeholders. 

Stakeholder Communication: 

• Maintain transparent communication with partners and internal teams. 
• Advocate for partners' needs and requirements within the organization. 
• Collaboration with Partner Success & Quality team for valuable insights 

Market Analysis & Partner Recruitment:

• Conduct market research to identify trends, competitive landscape, and opportunities. 
• Leverage market insights to shape partner strategies & partner recruitment (onboarding) 
• Work with the team to identify potential new partners and help to onboard as and when required

 

• Replace floor mats & install air fresheners at customers' locations
• To exchange and collect sanitary bin
• Follow all directions given by the Service Supervisor
• Ensure that company equipment remains in good and functional condition
• Maintain a positive and professional attitude when interacting with customers

• No work experience required as training will be provided
• Service technician with installation experience are welcome to apply
• Class 3 Driving license is required
• Must be willing to do outdoor job
• Service-oriented
• Mature candidates are welcome to apply

• Company vehicle and petrol card provided when allocated vehicle to drive for work
• Training provided
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Run infrastructure/system operations in School (NBS IT).

• Ensuring that all programme and department operations run seamlessly.

• Managing the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contributing to the design and implementation of infrastructure replacement plans.

• Assist the Undergraduate Programmes, Research Centres, Academic Divisions, Alumni, Career Services, and College Comms operations to streamline, digitize, and automate current work processes.

Maintain service level agreements and service improvements, and other areas.

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Diploma in Information Technology or other related discipline

• At least 2 years of experience in IT operations

• Possess a good Information Technology background in software and application support

• Proficient in troubleshooting software and application

• Proficient in asp, asp.net languages, MSSQL, and oracle DB

• Experienced in managing Teamsite

• Experienced in Power Automate will be an added advantage

• Demonstrated decision-making and problem-solving skills

• Is detail-oriented and capable of multi-tasking

• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization

• Serve as the functional subject expert for the systems that he / she will be handling

• Possess good teamwork and interpersonal skills

• Good oral and written communication skills

Hiring Institution: NTU

NTU’s Centre for IT Services manages the campus-wide IT Infrastructure and facilitate access to all Enterprise IT systems, as well as Learning systems and Digital Media.

                                                           

Cyber Security which is part of Centre for IT Services is Responsible for the Cyber Security Governance, Risk, Compliance & Awareness, Architecture, Consultancy & Engineering, Security Monitoring, Incident Response, Threat Intelligence and Digital forensic investigation.

This role will be part of the Cyber Security Defense team. The role is expected to work with various teams throughout NTU to ensure feasible, compliant, and effective implementation in accordance to Cyber Security policies, standards, and procedures.

Responsibilities:

• Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Collaborate with infrastructure team to design and implement and maintain robust cloud security architectures, ensuring principles of least privilege, defense-in-depth and security by design.

• Design and implement security solutions to enable rapid detection and response to cybersecurity attacks.

• Operational support for Security Incident event management (SIEM) and other Enterprise security solutions. (eg Endpoint detection and response, Data Loss protection suite etc) for NTU and Autonomous institutes.

• Ensure standard operating procedures are reviewed up to date as well as operation metric reporting and performance requirements are met.

• Collaborate with internal teams, schools, or departments for onboarding of data sources for the SIEM.

• Review and continually enhance system performance and work with Computer Security Defense team in the development of new use cases to improve our Cyber threat detection capabilities.

• Conduct root cause analysis during system outage and troubleshoot within limited time constraints to ensure end user/ projects operations.

• Identify control gaps or weaknesses in current processes and recommend measures, tools or software application that will enhance the team capabilities and overall security posture of NTU.

• Responsible for capacity planning and disaster recovery testing for Enterprise security solutions.

• Participate in relevant audit activities.

• Responsible to the continuous improvement and support implementation of Enterprise security solutions.

• Participate in security projects or initiatives by the team.

• Lead and drive related Cyber defense initiatives to improve NTU cyber security posture.

Requirement:

• Degree in Computer Science, Computer Engineering, or related discipline

• CISSP, CISA, CISM, GIAC relevant IT security certification 

• At least 8 years of IT related working experience with at least 2 years of prior experience in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Candidates with prior experience in Security Engineering and Operations roles will have an advantage.

• Understanding and working experience in Cyber Security Incident detection and response practices and/or processes. e.g. NIST Incident Handling Guidelines, Cyber Kill Chain, MITRE ATT&CK Framework etc.

• Experience with Cyber Security solution such as Security Information & Event Management (SIEM), Endpoint Detection & Response, Threat Intelligence solutions, Privileged Access management or other enterprise security solutions.

• Experience in implementing security audits, controls, and mitigating measures on enterprise security solutions.

• Suitable Candidate with lesser relevant and demonstrable experience maybe considered for more junior appointment grade.

Hiring Institution: NTU

 

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

Key responsibilities:

• Provide expertise and ownership to the range of computerized systems used in the laboratory.

• GMP Computer Systems Administration (e.g. Empower, Softmax Pro, Electronic Lab Notebook) including system back-up, audit trail review, user access administration.

• GMP Computer Systems Validation – support the implementation and validation of new systems to be used for cGMP analytical activities including the writing and review of validation protocols and reports. This responsibility includes periodic revalidation of the equipment.

• Strategic deployment of software upgrades including training of end users as required.

• Develop expertise to be able to represent the department during audits by customers and regulatory bodies.

• Understanding and management for all other laboratory systems controlling operational technology in the department for example in the area of upstream process development.

• Support the end users in day-to-day operation of software/systems and able to identify computer related issues; troubleshoot, identify and complete or coordinate deviation, change control and/ or corrective action records as well as via liaison with vendors.

• Maintain an understanding of new technology and their application to the department.

• Collaboration with end users within the department to enable their efficient use of the laboratory systems.

• Collaborate with departments in Singapore and across the global Lonza network (e.g. QC/IT/QA/Development).

Key requirements:

• Degree/Diploma in a relevant Science field or Equivalent

• Relevant work experience preferably with laboratory related IT experience in a biotechnology or related medical field.

• Expertise in computer systems controlling laboratory equipment (e.g. Empower).

• Exposure to cGMP and experience in computer system validation.

• Familiarity with 21 CFR Part 11 and EU Annex 11 requirements, data integrity requirements and expectations as well as common industry practice with respect to laboratory computerized system management and administration.

• Exposure to basic programming concepts and databases.

• Excellent problem solving and analytical skills and experience working within a formal Quality Management System (cGxP/ISO)

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

 

The Senior QA Specialist will lead and support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for multi-product s and also provides QA support for Audit Management.

Responsibilities:

• Monitor day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a large scale, multi-product, and GMP biotech contract manufacturing facility.

• Highly motivated individual and have superior skills in all areas relevant to the job.

• Member of cross-functional site team(s) on projects/ issues.

• Lead in complex deviation investigations, change controls, CAPA proposals and closure of discrepancy reports.

• Superior ability to troubleshoot.

• A competent Reviewer and Approver of SOPs, protocols, reports or records.

• Able to coordinate between departments for multiple parallel activities.

• Understanding of advanced topics pertaining to cGMP.

• Participate in Customer / Agency Audits and Inspections as required.

• Identify process pathways and work to develop improvements in strategy.

• Help/Transfer and quickly assimilate to leadership role in other process areas.

• Assume Supervisory responsibility in absence of supervisor

• Understands and articulates company business strategy. Maintains a broad view of the

  business, recognize changes and trends in the appropriate area in which the individual

  operates.

• Any other tasks as and when assigned by supervisor.

Requirements:

• Engineering/Science Degree or higher from recognized institution with 5 to 10 years’ experience in Validation / Quality unit in the Biopharmaceutical industry

• Familiar with Regulatory requirements and local Codes & Standards (e.g., FDA, EMEA, and ICHQ7).

• Good knowledge and experience of the practical and theoretical requirement of quality management system in GMP facility 

• Good interpersonal skills

• Effective Communicator (oral and written)

• Exhibit good quality decision making traits

• Meticulous, Systematic and Analytical Mind

• Team player who can operate independently, with strong focus on safety, quality and timelines.

Job Summary

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

·       Carrier Management

·       Negotiate buying rates to ensure profitability of business

·       Manage the purchasing performance tool within the Department

·       Optimize profitability: Control of bookings through a cockpit, re-purchase when opportunities are identified

·       Escalation points for final validation of DMP (BOLLORE rates approval platform)

·       Work on yield improvement solutions

·       Validation of input for tender bidding

·       Establish guidelines for pricing and procurement in alignment to Middle Office direction

·       Work closely with the sea freight planning team to define and formalize the booking instructions (Routing, Carrier, Schedule) according to customer’s constraints and MO Solutions’ strategy

·       Preform cross-functional collaboration (Business Units, internal customer and pricing) to meet with required information including: Transport mode, price, and transit time

·       Monitor price movements and seasonal price fluctuations

·       Analyze and report on monthly business performance (at GM meeting)

·       Weekly report on vendor management and tasks activities to Head of Sea Freight

·       Design solutions for new products / line by building product strategy with General Manager – Sales

·       Support Vertical / KA managers in marketing / pricing evaluation with economic analyses

·       Provide guidance and correct errors in the company’s internal pricing platform

·       Conduct interviews and recruit junior staff

Team Management

·       Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

·       Ensure team understanding and implementation on Bollore’s Value in daily work behaviors

·       Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes

·       Plan and monitor team development together with HR Division

·       Ensure updated Job Description availability for the team by coordinating with HR Division

·       Ensure all changes in Department / Section communicated properly to the team

·       Provide support and expertise to MO Operations when needed (e.g. specific quotation requirement)

The successful candidate

·       Bachelor’s degree requirement with min. 10 years of Seafreight experience

·       Minimum 5 years of experience in a fast paced and dynamic multi-cultural MNC environment. In Freight-forwarding or Logistics industry will be a plus.

·       Understanding of margin (yield) management

·       Good relations with carriers

·       Resourceful, result oriented and able to work under pressure

·       Excellent organizational skills

·       Good inter-personal skills, able to communicate precisely and effectively

·       Motivated, driven and result-oriented

·       Able to work well in a team as well as independently

·       Meticulous, analytical, and able to multi-task in a fast-moving environment

·       Highly initiative

·       Intermediate Access skill preferred

·       Export Excel skills such as V-look up, macros, pivot tables, is statement, VBA, and ability to create complex formulas and models

·       Good Command of written and spoken English

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

 

Overview:

As a Talent Acquisition (TA) specialist, you will play a key role in sourcing, acquiring, and onboarding top talent to meet the organization's needs. You'll be responsible for developing a talent acquisition strategy, executing/supporting various talent acquisition activities, implementing strategies to attract qualified candidates, and ensuring a seamless hiring process.

Key Responsibilities:

1. Talent Acquisition Strategy: Collaborate with the Head of HR to develop and implement TA strategies aligned with the company's objectives and talent needs.

2. Sourcing and Screening: Utilize various sourcing methods (job boards, social media, networking, etc.) to identify and attract potential candidates. Review resumes, conduct initial screenings, and assess candidates against job requirements.

3. Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers. Provide support in conducting interviews, assessing candidate skills, and facilitating the selection process.

4. Candidate Experience: Ensure a positive candidate experience throughout the recruitment process by maintaining clear communication, providing timely feedback, and guiding candidates through each stage.

5. Employer Branding: Assist in promoting Activate’s brand through job postings, social media, and TA events to attract top talent and maintain a positive organizational image.

6. Data Management: Maintain accurate and up-to-date records of candidates in the applicant tracking system (ATS) or HRIS. Generate reports and analyze recruitment metrics to optimize processes and make data-driven decisions.

7. Onboarding Support: Collaborate with other colleagues in HR and hiring managers to facilitate a smooth onboarding process for new hires, ensuring all necessary documentation and orientation activities are completed.

Education: Bachelor’s degree in Human Resources, Business Administration, or related field.

Experience: Minimum 7-10 years prior experience in talent acquisition which MUST include in-house experience. Familiarity with applicant tracking systems and TA tools is a requirement. Prior TA experience in IT or technology industries is a clear advantage.

Communication Skills: Excellent verbal and written communication skills to engage effectively with candidates, hiring managers, and internal stakeholders.

Organizational Skills: As an individual contributor, you need to be able to pay strong attention to detail and possess the ability to manage multiple tasks simultaneously in a fast-paced environment.

Relationship Building: Ability to cultivate relationships with candidates, hiring teams, and external partners to facilitate successful recruitment efforts.

Critical & Structured Thinking: Be able to analyze issues critically, identify the root causes, understand the context, generate options, and select the option that best addresses the issue.

Adaptability: Flexibility to adapt to changing priorities and business needs while maintaining a high level of professionalism.

Assertive & Diplomatic: Be able to be assertive yet diplomatic when dealing with internal and external stakeholders to be able to achieve work objectives without casting any negative image for the company and the HR department.

• Fun working environment
• Flexible Benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Manager, Fraud and Investigation Specialist Posting Date: 27 Nov 2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department UOB Group Wholesale Banking helps companies and institutions optimize their business operations and cash flow, manage risks, expand into new markets and manage their capital needs by providing tailored financial solutions, services and sector insights. We develop trusted partnerships by focusing on our clients' long-term interests and by helping them meet their strategic objectives. Our unique combination of local, in-country presence and expertise, astute Asian market insights and regional network connectivity enables us to help unlock Asia's potential for our clients. The role will be with the Group Wholesale Banking, Client Fulfilment Services Investigations Team. Job Responsibilities We are looking for a passionate and inquisitive individual to join our Financial Crime Investigations Team ("the Team") in Group Wholesale Banking's Anti-Financial Crime Operations. As an investigation specialist, you will assume responsibilities to conduct comprehensive reviews in a timely manner. The individual is also expected to assist in assessing fraud related escalations and prevent the commission of fraud against our customers. Responsibilities Conduct investigation / reviews into corporate fraud and financial crime risks in accordance with legal, regulatory, and internal policies. Review account / transactions to establish any red flags on fraud and financial crime risks. Liaise with internal stakeholders (e.g. Relationship Managers and Business Units) and customers to obtain clarification and corroboration on account / transactions. Compile and document case review findings and recommendations on appropriate account strategy to mitigate fraud and financial crime risks identified. Where necessary, prepare fraud related evidence for submission to the Authorities or to facilitate FIDREC resolution. Support Business Units to respond to fraud and financial crime related issues and queries from both internal and external stakeholders (including the authorities and correspondent banks). Ensure timely reporting and escalation of significant risk issues to management. Appraise management on investigations statistics and cases of interest. Support IT initiatives from a sharing perspective via investigative insights to enhance ongoing anti-fraud monitoring. Job Requirements The ideal candidate should possess the following qualities: Graduate Degree from a recognized university (preferably Accountancy, Banking, Economics or Law) or relevant professional qualification in financial services or audit. At least 3-5 years working experience in investigations and/or audit, either within the Banking Industry or in law enforcement. Strong investigative mindset and attention to details. Team player with strong inter-personal and communication skills and ability to network, engage and influence business stakeholders independently. Excellent written report and skilled in MS office suites. Candidate with trade anti-money laundering experience would have added advantage. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Business Function: Here at the DBS Transformation Group, we focus on nurturing the culture of the "World's Best Digital Bank" (Euromoney, 2016 & 2018) and Best Bank in the World (Euromoney 2019). Our approach is a combination of both science and art; we immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to make banking joyful (while having lots of fun)! Responsibilities: Work with internal and external stakeholders on the strategy development and planning of GSTAR and Transformation Group Track, measure and manage performance to meet unit goals. Identify potential risks to ensure timely action is taken to bridge gaps. Support management by preparing presentations and reports with analytical and strategic information gathered from various data sources or from stakeholders Support strategic projects/initiatives to address unit's needs and opportunities Craft communication to support senior leadership and management team to convey key messages to the organisation Support the unit's external speaking engagements/visits in alignment with DBS brand messaging Support leadership team in organising meetings, conferences, townhalls to support and drive unit's agenda Keep proper files and archives of performance data, reports, budgeting and meeting notes Requirements: Bachelor Degree with more than 8 years of working experience in banking, data/technology companies or management consulting Strong follow-up skills; responsive and proactive Self-starter with strong experience in developing and implementing new ideas Excellent in crafting decks, memos, speaking engagement notes for senior management A problem solver who is able to work with ambiguity and possess strong business acumen Excellent communication skills - verbal and written Data-driven and detailed Proven experience in managing multiple stakeholders and teams, in areas of responsibilities Timely delivery and excellent quality on KPIs and projects - ability to demonstrate thinking out of the box, not accepting status quo, consistently looking for opportunities to improve/enhance areas of focus Possess excellent Microsoft office skills, especially Powerpoint and Excel

Who you are: You have our customers' best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them. You see yourself as a companion on our clients' journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client's unique needs and requirements. You're self-motivated, and always on the lookout for opportunities to grow - whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it's no surprise that you're consistently meeting your personal goals and targets. Last but not the least, you're focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures. To you, clients come first (and we like that). Your background: You have a Bachelor's degree from a recognised university or a diploma from a local polytechnic. You are interested in financial planning or wealth management. Prior work experience is not a requirement. You enjoy interacting with people, are a good communicator and able to conduct yourself professionally. You are willing to work on a flexible schedule that includes weekends. Candidates with more years of relevant financial advisory experiences will be considered for Senior Wealth Planning Manager or Deputy Team Head job position. What we offer: We offer attractive remuneration and a comprehensive benefits package. We also have a recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations. We will provide you with structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management. We have digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers). Ready to apply? Take the next step. Click on the link below to apply and receive an email notification from our AI Chatbot, JIM within 2 hours. Interact and complete the mandatory assessments on JIM. You will be invited for a face-to-face interview with our Branch Manager and HR if you are shortlisted. Job Description - Wealth Planning Manager (Insurance Specialist) - 2023 (220000MU) (dbs.com)

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com . Aon's Benefit Index ® , Nomura's benefits rank #1 amongst our competitors Department overview : Transfer Pricing is a mature and established function within the Tax team of Nomura's Finance division. The Transfer Pricing team is global in nature, with team members in all regions across London, New York, Tokyo, Singapore and Mumbai. We have a significant presence in Mumbai, providing support on analytical and operational Transfer Pricing matters. The Transfer pricing team for each region rolls up into the regional tax team of Asia ex Japan ('AeJ'), which thereafter rolls into Global Tax function. Role description: Reporting to the Regional Head of Tax in AeJ, you will be supporting the Group manage its Wholesale Business Transfer Pricing (TP) policies, provide support to business and corporate stakeholder and manage TP risk for AeJ. Whilst the primary focus of the role is to be responsible for all AeJ TP matters. Another key aspect of the role is to contribute to the global TP initiatives and also regional tax matters. Functionally, the remit of the role is broad, covering the following areas: Policy setting and strategic review including the TP risk profile of each entity in AeJ Implementation and execution of TP policies, including review of key TP transactions and supporting legal entity in TP reporting TP audit defence and tax authority engagement including APA strategy and implementation as well as audit defence for the dozen countries where Nomura has operations within AEJ. Provide guidance and support to regional teams regarding transfer pricing issues, including reviewing and advising on intercompany agreements and assisting with transfer pricing audits. Build and maintain strong relationships with tax authorities, external advisors, and industry peers to stay abreast of transfer pricing developments and ensure the company's transfer pricing practices are aligned with industry standards. Stay informed about changes in transfer pricing regulations and best practices, and proactively identify and address potential risks and opportunities. TP documentation including local file reports but also benchmarking, fact finding and policy rationale Requirements: Minimum Degree from an accredited University Minimum 10 years' experience in Transfer Pricing within a financial institution or an international accounting firm Experience in transfer pricing principles, methodologies, regulations, international tax such as Corporate Tax and Indirect Tax and transfer pricing principles for Asia Pacific region Qualified Chartered Accountant or CPA certificate Proven track record of successfully developing and implementing transfer pricing strategies that align with business objectives and comply with tax regulations. Excellent analytical, problem-solving, and decision-making skills, with the ability to navigate complex transfer pricing issues and provide practical solutions. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Excellent communication and presentation skills, with the ability to effectively communicate complex transfer pricing concepts to non-tax professionals. Strong leadership and team management skills, with the ability to motivate and develop a high-performing team. Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. DISCLAIMER : This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer

You’ll be working in the Regulatory Tax Management Team in Singapore. We provide operational tax support, custody data maintenance, custody market rules & control support (CMRC), and offer quality client services to Institutional Clients. Act as a subject matter expert for handling and processing of Custody Static and Reference Data Liaise with clients and custodian on the setup and documentation of the external custody account Perform quality control on the reference data setup and ensure compliance with the Custody market rules and control Provide change/system enhancement requirements to ensure system is up to date with the market rules Perform UAT testing to ensure system rules/logic is implemented as per expectation Perform investigations and support when the system is not behaving as per expectation Be on the lookout for ways to improve processes, reduce risks, strengthen controls and increase customer satisfaction

We’re looking for Business Risk Specialist! One of the top tier bank is currently looking for a Business Risk Specialistto expand their team. We’re looking for candidate with good communications skills, analytical and problem solving skills to join the team! If you are able to work under pressure and meet submission deadlines with minimal advice, you are the one!   Job Responsibilities: To perform control reviews in order to assess cases which do not meet the Investment Suitability disclosure requirement Reviews will be time critical and required to be performed in line with a newly agreed control review methodology which includes review of front office communications with clients, including (i) detailed email review, (ii) detailed review of internal contact notes / call reports, and (iii) if required, tape listening.  To carefully document the review approach, comprehensively document the review findings and provide a final assessment / conclusion for cases requiring discussion or escalation Become a subject matter expert ('SME') on the control, giving considered feedback on how the control is operating and if and how over time it may be improved   What you'll need to succeed: Good knowledge or background in risk, controls, investigations, compliance, audit and/or legal, and experience working in the Banking Industry. Risk-oriented personality who has the ability to differentiate borderline risk issues from critical fraudulent. Proficiency in Cantonese, besides English and Mandarin   Hays Registration Number: 200609504D, EA License: 07C3924, Registration ID Number: R22108490

We’re looking for someone like that to join our team: building & maintaining relationships with various client advisers, client adviser assistants, custodians, counterparties, stock lending, risk and offshore teams. manage the risk and controls of the corporate actions processes and continue to evolve/streamline/minimise risk across income, mandatory and voluntary events. assist and drive the implementation of various change initiatives for the corporate action processes. work closely with the APAC Wealth Management Corporate Actions team to provide day to day support, assist in meeting their objectives and strategies, and achieve their business plans for the year.

Join our client's dynamic team as a Procurement Manager, based in the vibrant city of Singapore. In this crucial role, you will be responsible for supervising all procurement activities to ensure a seamless and cost-effective procurement process, while also maintaining a strong and resilient supply chain. Your leadership is vital in guiding a team of procurement professionals toward achieving strategic business objectives, with an emphasis on streamlining operations and cultivating positive supplier relationships.

Responsibilities

• Craft and implement a procurement strategy that is in line with our client's objectives and financial plans.
• Anticipate procurement needs, assess potential risks, and develop effective contingency plans.
• Select and oversee suppliers based on their quality, dependability, and value.
• Establish and cultivate relationships with key suppliers to secure favorable terms.
• Conduct thorough evaluations of suppliers to ensure compliance with contracts and service quality.
• Improve procurement processes to enhance efficiency and reduce lead times.
• Establish and enforce procurement standards, practices, and policies.
• Adhere to all relevant regulations and uphold ethical procurement practices.
• Manage procurement budgets in accordance with fiscal objectives.
• Drive cost reductions through strategic negotiations and optimizing contracts.
• Lead and develop the procurement team, fostering a culture of excellence and professional development.
• Collaborate with internal departments to align procurement strategies with their requirements.
• Engage in cross-functional collaboration to enhance the value of procurement.
• Assess risks in the supply chain and develop strategies to mitigate them.
• Stay informed about global market trends and industry shifts that impact procurement.
• Utilize data analysis to inform decision-making and improve procurement performance.
• Provide senior management with reports on procurement metrics, savings, and supplier performance.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (Master's degree preferred).
• Minimum of 15 years of experience in procurement management, with at least 10 years in a leadership position.
• Demonstrated success in implementing procurement strategies and achieving cost reductions.
• Extensive knowledge of best practices in procurement, supply chain management, and contract negotiations.
• Strong analytical, problem-solving, and data analysis abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Proven leadership abilities with prior experience managing diverse teams in a dynamic environment.
• Proficiency in relevant procurement software and technology.

• Competitive monthly salary of 8,000 to 12,000 SGD.
• Opportunities for professional growth and development within a leading organization.
• A collaborative and supportive work environment.
• Additional benefits will be discussed during the interview.
• Our client offers a highly competitive remuneration and benefits package to suitable candidate.

The Role Responsibilities To investigate risk events / cases:- Referred by Law Enforcement Agencies (e.g. Police Orders) Escalated by Financial Crime Surveillance Operations (ACT & AA, as appropriate) teams (arising from Transaction Monitoring, Trade AML &/or Name Screening); Internal escalations submitted or referred by Business &/or other Conduct, Financial Crime and Compliance (CFCC) stakeholders (Country, Region or Group) on concerns of financial crime; Intelligence or information received via law enforcements' production orders, AML/CFT Industry Partnership (ACIP) advisories or Monetary Authority of Singapore; and Any other matter as directed by Director Case Investigations and/or Head of Financial Crime Compliance (SG). Identifying suspicious transactions / activities and filing Suspicious Transactions Reports, in compliance with Group policy and procedures, laws and regulations in Singapore on AML/CFT. To support Director Case Investigations to lead and manage the Singapore Financial Crime Compliance (FCC)'s Case Investigation Team, as required, including but not limited to:- Ensuring timely reporting and escalation of significant risk issues to management; and Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purpose. Other relevant responsibilities are:- Analyse comprehensive impact of financial crime related regulatory matters on the relevant business area and its operations; Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm; Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management; Assess risks arising from products / segments / geographies / customers / transactions; Analyse significant financial crime risk events (e.g. SAR's, non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally as well as externally across all relevant jurisdictions; Ensure that significant investigations are concluded internally and externally where relevant (including cross-border); Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Other Responsibilities Embed Here for good and Group's brand and values in Singapore FCC; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Our Ideal Candidate Compliance professional with 2+ years of experience with specific focus on FCC (AML/CFT, Sanctions and ABC), particularly in case investigation. Be well-verse in the understanding of the MAS Notice 626, and other like guidance / circulars. Regulatory engagement with local regulators. Good judgment enabling the provision of sound advice in difficult areas of regulation and practice and the proactive management of compliance and regulatory risk. Must possess excellent interpersonal skills and multi-cultural awareness and sensitivity. Ability to manage and give leadership to functional stakeholders. Sound judgement on business practices, regulatory relationship management and reputational risk. Personal authority and integrity with proven ability to establish relationships and exert influence at the most senior levels of the Country and with regulators and other external stakeholders. Be able to operate independently and demonstrate robustness in ethics and resilience. Role Specific Technical Competencies Spot Opportunities Solve Problems Take the Lead Build Resilience Collaborate Communicate Deliver Sustainably Compliance Policies and Standards Compliance Advisory Compliance Review and FCC Assurance Surveillance (including Screening and Monitoring) Investigations Compliance Risk Assessment Regulatory Liaison Manage Change Manage Projects Manage Conduct Manage People About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

• Provide a high-level of support to our partners restaurants
• Understand the partner lifecycle and how the three verticals work together 
• Work closely with the wider Customer Success team to ensure goals are being met across our partner base in the APAC region
• Become a trusted advisor to our partner restaurants by helping them gain the most out of our platform and reach optimum value
• Maintain an expert level understanding of our product and service to clearly communicate the value
• Have a commercially minded approach to nurturing our partner base
• Proactively engage with partners to mitigate churn risk through early assessment of their use of the Quandoo service and product
• Be the voice of our partners to provide internal feedback on how we can improve 

About the job
Reporting to IT Infra Manager, this role plays an important part in delivering IT infrastructure solutions and services that supports business growth, security, and operational excellence with common operating model across the SEAMX region incl. IKEA Stores, Shopping Centers and Services Office.

Your assignment

• Lead and support planning, design, architecture, implementation and continuous improvement of IT infrastructure solutions and services (data centre, servers, storage, virtualization, security, backup & monitoring) incl. evaluation and adoption of new technologies in alignment with the business plans and priorities in a consistent, holistic, and cost-effective manner
• Collaborate with functional and technical team members to develop and drive the IT enterprise grade IT infrastructure roadmap and initiatives including standardization, optimization, and common operating model across the region.
• Develop, maintain and support Ikano Retail IT infrastructure solutions and services with defined standards and processes to drive availability, stability, scalability, security, and performance of IT infra solutions and services.
• Work closely with IT infra team to ensure effective measurement, monitoring and administration with centralized delivery model while reducing dependence on external vendors and develop our own internal competence.
• Analyse proposed system changes to identify strategies for meeting business objectives and impacts, including benefits, costs and effort required to implement. Collaborate with IT, super users, vendor teams as needed.
• Maintain up-to-date knowledge by researching new technologies and IT infra products/tools.
• Develop in house competence & knowledge transfer to IT team on Infrastructure methodologies & processes.