At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Support the Product Business Development Team to Grow New Business Development

Supporting the execution of the Business Development Product Strategy and Growth;-

Identify, and work with Solutions Design to Implement Solution Standards, Processes, Tools and Templates aligned to Global/Regional SD Initiatives to enable and support efficiencies in Solution across APAC to;-

• Drive the definition of the Products Portfolio (current and future products) jointly with vertical markets, countries/clusters and other partners in order to support business growth, service quality or customer retention
• Develop and align related internal parties towards one agreed action plan / strategy around target products and business growth
• Support the regional organizational setup and Cluster/Country Structures for CL to achieve organizational efficiency
• Interface with key Global and Regional Customers to facilitate new business scoping, pricing and RFQ responses as well as defining project plans for implementation of customers’ requirements in the region
• Ensure a coordinated tender process including internal/external management of all matters of design, calculations, negotiations of logistic tenders for existing and target customers
• Review and counter sign regional tender submissions and customer logistics contracts with consideration of the existing and applicable approval framework
• Manage risk related to costs calculations and pricing through the entire proposal process
• Develop and lead customer presentations demonstrating solution approach as well as company capabilities and participate in contract and/or financial negotiations

Keep abreast of relevant supply chain industry information, handling and storage equipment innovations, supply chain technology and operational best practice to drive innovations and shares relevant information with members of Solution Design & Tender management Team.

Skills and Qualification

• Experience in modern Warehouse and Distribution, Supply Chain design (automation and other modern warehousing innovation (robotics, digitalization) is preferred.
• Holding a bachelor’s degree in Logistics and Supply Chain, Industrial Engineering, Business Management or relevant technical field.
• More than 8 years of relevant working experience in the logistics and supply chain industry; knowledge of 3PL, 4PL and LLP variations is a plus.
• Strong analytical skills with good commercial and technical understanding of CL
• Multi-tasking ability to work different programs and plans at the same time. Require hands-on approach and work under time pressure.
• Self-starter with positive attitude to overcome problems effectively and able to work under own initiative with minimal supervision
• Excellent communication skills (written and verbal) and negotiation skills
• Possess strong persuasive skills when pitching proposed solution(s) to the customers
• Ability to communicate with all levels of the organization
• Distinctive intercultural competency: able to communicate with all levels of the organisation, work as a team and build strong rapport and credibility both internally (country organisation, regional and global offices) and externally (customers and vendors).

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Finance is responsible for the firm’s financial management and related controls. The team comprises disciplines including Treasury, Tax, Controllers and Financial Planning & Analysis, and manages and partners on key Citi initiatives and deliverables, such as our quarterly earnings process and ensuring Citi’s compliance with financial rules and regulations.

We’re currently looking for a high caliber professional to join our team as a Balance Sheet Management Lead Analyst - Hybrid (Internal Job Title: Vice President - C13) based Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Balance Sheet Mgmt Ld Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business.Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Critical role responsible for production, review and monitoring of Local Liquidity Regulatory reporting and associated regulatory engagement / liquidity rule interpretation matters - these reports are generated Daily, Monthly, Quarterly and Yearly and require significant attention to detail and regulatory awareness to ensure timely and accurate submission to the local Regulators.
• Requires intensive knowledge of local regulation, interpretation, assessment and industry participation to perform deep dives and thematic reviews on bank's liquidity metrics, contingency funding plans and internal stress testing.
• Includes periodic gap assessment against regulatory compliance and annual methodology reviews to comply with policy requirements.
• Exposure to Citi’s balance sheet and develop understanding of data and technology infrastructure supporting the liquidity reporting process, driving process automation and streamlining.
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Bachelor's degree in Finance or Accounting or related field preferred,
• 8-10+ years of experience in Finance
• Must have attention to detail, advanced analytical skills but also the ability to see the big picture
• Excellent communication skills are imperative i.e. ability to make complex subjects easily digestible for senior management
• Exercises proven Power Point and Excel skills
• Ability to prioritize in a fast-paced environment Ability to interact with all levels of management Must be a team player

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Manager Payroll – APJ

Position Summary

Guarantee the performance of the APJ payroll operations while being complaint with employment, taxation and social security laws and other related company policies.

Responsible for the day-to-day leadership of the APJ payroll team, validate and approve the monthly payrolls, acting as first level of escalation for queries not resolved within the payroll analyst’s level. This Includes, payroll processing, projects implementation, employee inquiry management and issue resolution. You will also work with our external payroll vendors, Accounting, Treasury, Global Mobility, Stock teams, Audit, and the Global Talent function to ensure the effective delivery of end-to-end employee payroll processing and query management.

Key Responsibilities

• Conduct monthly payroll controls and ensure all assigned payrolls are processed timely and accurately (All APJ countries).
• Build & maintain long-term relationships with the key stakeholders and the payroll vendors.
• Act as first level of escalation on various payroll issues.
• Partner with the payroll vendors, Accounting, Stock, Global Talent, and other teams to resolve queries.
• Ensure adherence to established processes, policies, and internal controls.
• Work closely with the Director, International Payroll on translating the Company’s goals and objectives into manageable tasks for the team and ensures full understanding among team members.
• Work together with the Director, International Payroll to develop strategies, procedures, and workflows for the department’s activities to achieve the established objectives and offer quality services to both internal and external customers.
• Fulfil periodical / ad-hoc reports for the management team and / or other internal customers based on requests.
• Contribute with ideas to improve the team activities and performance.
• Be a key player in the development of the Global Payroll systems.

People Management Responsibilities

• Manage the process of people development and performance evaluation, providing periodic feedback, coaching and empowerment to promote professional growth.
• Identify people development needs and ensure a plan is implemented.
• Coordinate / prioritize people activities to facilitate objectives achievement.
• Organize and lead regular 1 and 1 discussions with the team.
• Drive quarterly growth conversation and yearly performance reviews with the team.

Site Location : Changi City Point

Project Type : Asset Enhancement Initiatives (AEI) Construction

Duration : 12 months (August 2024 - August 2025)

Responsibilities:

• To carry out thorough review and verify all project-related drawings (including working drawings, shop drawings, authority submission drawings, and as-built drawings) and specifications for all Works. Promptly identify and address any discrepancies or potential issues before the commencement and throughout the progression of ACMV, Plumbing & Sanitary, Electrical, Fire Protection System, C&S works, and architectural works/activities on site.
• To carry out construction supervision of construction works as required under the BCA regulations and ensure that the design documentation is safely and accurately implemented on site.
• Responsible for the co-ordination of work on site and ensure construction safety.
• Undertake any other duties related to the project assigned.
• To ensure that all installation methods and material used are in accordance with the contract drawings and specifications.
• To liaise with the contractors in the coordination of site works and resolving site installation problems.
• Maintain a daily site records and submit weekly progress report with photographs to the Consultant/Project Lead.
• To proactively highlight issue and any unusual site findings to the Consultant/Project Lead to ensure solutions or directions are given in a timely manner.

Requirements:

• Minimum Diploma in Civil Engineering or equivalent from Singapore Polytechnic or other tertiary institutions of equivalent standing.
• National Certificate on Construction Supervision from BCA or equivalent preferred.
• Possess at least 3 years of site supervision experience, preferably in building works.
• Familiar with local codes and regulations, as well as technical knowledge.
• Registered as Resident Technical Officer accredited by IES/ACES.
• Proficient in MS Word, Excel and Project for project update and report.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

As part of the Global Account team, the Global Testing Manager compliments the team by specifically being responsible for managing the creation, tracking and reporting of designated testing and training materials for the Finished Goods COE “Centre of Excellence” and Global SAP S4/H program. This role engages, communicates, facilitates, administers and controls the regional/country resources for testing and training into the Finished Goods COE “Centre of Excellence” and Global SAP S4/H program

Specific Accountabilities

• Management of assigned testing and training administration including test script creation, management via business tool and training material management
• Timely and accurate reporting on status and progress
• Manage / report business risk, with proposed mitigations for the testing and training workstream within the overall program
• Support definition of an aligned global change management process with the wider CM global account team

Skills Required

• Workstream management
• Own the planning and management of the workstream into the COE & global program
• Control workstream scope in conjunction with Director FG COE.
• Develop, track and control workstream schedule
• Document and implement key user training
• Develop and build virtual teams
• Report workstream progress
• Escalate issues
• Manage workstream change requests.
• Work collaboratively with senior management on issues that arise during implementation.
• Strong facilitation and documentation skills
• Effective communication
• Analytical and logical approach
• Good and positive attitude
• Team player
• Flexible to travel for business trips
• Computer savvy with good working knowledge of business tools

Experience and Qualifications

• At least 5 years in contract logistics or equivalent
• Self-motivated
• Testing and/or training experience in WMS and/or operational process in an implementations or project environment.
• Experience in handling customer interaction

Desired Behavioral Traits

• Clear understanding of project deliverables and scope, being able to communicate it back
• Organized and methodical, good planner and digesting information to piecing “jigsaws”
• Strong process driven approach understanding structure and detail levels required
• Strong interpersonal skills, active listener and leading the meetings and workshops
• Driven and pro-active, driving to make things happen instead of waiting for things to happen
• Disciplined, completing each implementation for the workstream with zero tolerance to short-cuts
• Communication skills, knowing when and to whom to communicate what on
• Truthful, in dealings and relationships
• Experienced, to stay calm, focused and disciplined in face of imminent risks/disasters

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

• Recruit volunteers through various channels, including participation in community events, social media campaigns and online platforms to attract new volunteers.
• Develop and implement strategies to enhance volunteer recruitment and retention efforts.
• Conduct comprehensive orientation and training for volunteers to enable them to perform their duties effectively.
• Work closely with Senior Care Centres and Active Ageing team for volunteer deployment based on program needs, as well as volunteers’ preferences and availability.
• Monitor volunteer performance and gather feedback from volunteers, staff and stakeholders to improve volunteer engagement and volunteer management practices and processes.
• Build and maintain strong, positive relationships with volunteers, staff and stakeholders.
• Maintain administrative tasks related to volunteer management, such as maintaining of accurate volunteer records, managing databases and handling relevant correspondence.
• Plan and execute volunteer appreciation events and initiatives, including acknowledgements on social media.
• Coordinate and manage special assignments or projects involving volunteers, such as facilitating research studies, school projects or interviews with volunteers.
• Stay updated on emerging trends and best practices in volunteer management to enhance efficiency and volunteer satisfaction.
• Be available to work on ad hoc weekends to support community events and ensure smooth operation of programs.
• Attend to any other responsibilities and duties assigned by the reporting officer.

Job Holder Requirements and Qualifications:

• Degree or Diploma in any discipline. Certifications in management, social services or related field would be advantageous.
• Preferably with at least 1 year of working experience in volunteer management or a related field
• Strong communication and interpersonal skills

Please send your resume to [email protected] indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

This role as Product Executive will be accountable to develop, plan and execute marketing, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the Senior Brand Manager, this role will oversee, orchestrate and execute the brand’s product planning and retail execution, creating a consistent and engaging brand experience that is consumer focused.

Key Responsibilities:

Channel & Retail Marketing

• Be the key marketing liaison - Develop and implement a go-to-market channel marketing plan including promotion, animation, communication, partnerships and consumer activations.
• Ensures timely and perfect execution of all marketing activations offline and online at all times.
• Analyse potential partner relationships for product range, positioning strategy, pricing and promotions.
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation.
• Deepen channel customer development through New User program activations.

Product Management

• Consolidate and update regional team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all programs for management reporting and feedback.
• Responsible for all free goods management for product launches and trade and retailer activities.
• Management and tracking flow of product registration in Singapore to ensure timely registration.
• Conduct market trend analysis, monitor competitors’ moves and plan proactive actions
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with VM, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Implement Door-by-Door Marketing plan (events and promotions)
• Budget Management: Responsible for full A&P management

Administrative Duties

• Includes routine administrative duties such as vendor/PO creation and others as briefed.

• Diploma or Degree holder specializing in Business / Marketing

• Preferable with minimum 2 year of product or marketing experience
• Strong ability to multi-task; strong project management skills with good time management ability.
• Proficient in MS Office, strong in excel (pivot table, vlookup)
• Good communication, presentation and interpersonal skills
• Good analytical skills with ability to grasp numbers
• Good business insights to the industry and strong business acumen.
• Proven track sales record in a target driven environment.
• Well-groomed, confident and independent individual with entrepreneur spirit
• A strong team player with the ability to work in a fast-paced, dynamic environment
• Resourceful and creative with a positive can-do attitude

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Engage in daily meetings, take meeting notes, and follow up with cross-functional teams.
• Support partnership conversations, maintain documentation, and facilitate effective communication and relationships with external partners.
• Foster close internal collaboration with the product, marketing, and design teams.
• Track market trends and categorize useful information daily.
• Collect and follow up on project information under guidance.
• Using data driven decisions to Identify high-quality channels and help connect the team with KOLs,PR channels, projects, etc.
• Assist in handling unexpected situations, including communicating with external stakeholders and internal teams, ensuring effective information transfer across different parties.
• Efficiently complete other tasks assigned by the team leader.

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary - Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping - Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, generative AI tools and exceptional customer service
3. Neobanking - Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has over 10,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  While we have almost 500 staff, we think and act more like a startup than a large corporation.

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.

Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.

We have been a flagbearer of sustainability, planting over 29,271 trees to reforest our ecosystem and saving 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

About the role

We are looking for a Senior Product Manager that can fulfil the below Mission over the next 12 months.

To do this, you will have a minimum of 3 years experience as PM of an Accounting product, and ideally experience as a PM in a startup.

You will most likely be located in Singapore or India.

Mission: 

• To increase the adoption of our internally-built Accounting ledger platform, Sleekbooks, amongst our customers in each market we operate
• To improve the usability and customer satisfaction of Sleekbooks
• To make better use of AI in the context of Sleekbooks

OVERVIEW:

Sportradar are looking to bring in an experienced, customer-driven Sales Director to manage and develop our Enterprise accounts in Asia. The successful candidate will report to the VP, APAC Sales and will have a significant impact on the growth of our business. Our international environment, direct client communication and portfolio of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Develop and drive our business in the region through regular communication with C-suite executives, establishing yourself as a trustworthy and knowledgeable individual capable of influencing decision making at management level.
• Use all available resources to identify and cultivate sales opportunities to cross-sell and upsell; manage pipeline, revenue forecasts and sales activities to ensure data accuracy.
• Be the link between the client and internal development teams during the product integration phase.
• Work closely with marketing and product teams on presentations, product demos and on-site customer visits; devise new approaches to problems and work with the relevant internal teams on enhancing our capabilities and market reach.
• Contract preparation, creation and submission of proposals, sales information and presentations.

YOUR PROFILE:

• Communication and Presentation: This role requires strong verbal skills in English and Mandarin, other Asian languages such as Japanese and Korean are highly desirable. The ideal candidate shall display executive presence and confidence in customer and stakeholder management.
• Knowledge and Experience: You are expected to have a strong understanding of data and API products and specific experience in dealing with both B2B and B2C companies; those coming from an iGaming or bookmaking background will be given priority.
• Relationship Management: Proven track record of building and managing relationships with senior executives in complex organisations and the ability to read people and flexibly adjust your approach depending on circumstances.
• Creativity: You are strongly encouraged to think outside of the box, to anticipate situations and find solutions before they emerge.
• Independent and results-oriented attitude; highly motivated and enthusiastic about new challenges
• Significant regional experience and ability to travel around Asia up to 25% of the time.

OUR OFFER:

• Competitive salary (based on experience and location)
• Lots of opportunities to develop and progress your career in a high-growth team in Asia
• You will be surrounded by enthusiastic sports fans in a dynamic, multi-cultural office
• Wide range of work benefits
• Flexible working environment

Company Overview: Aethir is a leading technology company specializing in cutting-edge Artificial Intelligence (AI), pioneering Blockchain Gaming, and groundbreaking Decentralized Physical Infrastructure Networks (DePIN). With a relentless focus on innovation, we are dedicated to pushing the boundaries of what is possible and creating impactful solutions that shape the future of the technology industry.

Role Overview: As the Product Owner at Aethir, you will act as the mini CEO for your product. You will be responsible for guiding the success of a product and leading the cross-functional team responsible for improving it. This role demands a strategic mindset, excellent leadership skills, and a deep understanding of product management and the technology landscape.

Key Responsibilities:

• Product Vision and Strategy: Define the product vision and strategy aligned with company goals, ensuring it meets market needs and drives business growth.
• Roadmap Planning: Develop and maintain a product roadmap that outlines key milestones and deliverables, ensuring timely and successful product releases.
• Stakeholder Management: Collaborate with stakeholders, including customers, partners, and internal teams, to gather requirements, prioritize features, and communicate product progress.
• Agile Product Development: Lead the product development process using agile methodologies, working closely with engineering, design, and QA teams to deliver high-quality products.
• Market Research and Analysis: Conduct market research and competitive analysis to identify opportunities, inform product decisions, and ensure the product remains competitive.
• User Experience Focus: Champion the user experience, ensuring the product delivers exceptional value and usability to end-users.
• Performance Tracking: Monitor and analyze product performance metrics, using data-driven insights to make informed decisions and drive continuous improvement.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure successful product delivery.

• Bachelor's degree in Business, Computer Science, Engineering, or a related field.
• Proven experience as a Product Owner, Product Manager, or similar role in a technology-driven environment.
• Strong understanding of product management principles and agile methodologies.
• Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
• Strategic thinker with strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• Ability to thrive in a fast-paced, dynamic startup environment.
• Experience in AI, blockchain, or gaming industries is a plus.
• Proficiency in Mandarin is highly preferred to communicate with internal stakeholders.

• Thriving in a hypergrowth startup
• Endless career growth opportunities
• Global and local collaboration
• Innovative work environment with contributions to groundbreaking projects

Company Overview: Aethir is a leading technology company specializing in cutting-edge Artificial Intelligence (AI), pioneering Blockchain Gaming, and groundbreaking Decentralized Physical Infrastructure Networks (DePIN). With a relentless focus on innovation, we are dedicated to pushing the boundaries of what is possible and creating impactful solutions that shape the future of the technology industry.

Role Overview: As the Product Marketing Director at Aethir, you will be responsible for developing and executing strategic marketing initiatives to drive the success and growth of our innovative products. You will lead a dynamic team, collaborate with cross-functional departments, and leverage your deep understanding of market trends to position our products effectively in the market. Web3 experience is highly desirable for this role.

Key Responsibilities:

• Marketing Strategy: Develop and implement comprehensive marketing strategies that align with company goals and drive product adoption and growth.
• Product Positioning: Define product positioning, messaging, and value propositions that resonate with target audiences and differentiate our products in the market.
• Market Research: Conduct market research and competitive analysis to identify market opportunities, customer needs, and industry trends.
• Go-to-Market Plans: Create and execute go-to-market plans for product launches, including coordinating with product development, sales, and communication teams.
• Content Creation: Oversee the creation of compelling marketing content, including product collateral, case studies, white papers, videos, and presentations.
• Campaign Management: Plan, execute, and optimize marketing campaigns across various channels, including digital, social media, events, and partnerships.
• Performance Analysis: Monitor and analyze the performance of marketing initiatives, using data-driven insights to optimize strategies and achieve key performance indicators.
• Team Leadership: Lead, mentor, and develop a high-performing marketing team, fostering a culture of collaboration and innovation.
• Stakeholder Collaboration: Collaborate with internal stakeholders, including product management, sales, and executive leadership, to ensure alignment and support for marketing initiatives.
• Budget Management: Manage the marketing budget, ensuring efficient allocation of resources to achieve marketing objectives.

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience as a Product Marketing Director or similar senior marketing role in a technology-driven environment.
• Strong understanding of marketing principles, product positioning, and go-to-market strategies.
• Demonstrated success in developing and executing marketing strategies that drive product growth and adoption.
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strategic thinker with strong analytical and problem-solving abilities.
• Ability to thrive in a fast-paced, dynamic startup environment.
• Experience in AI, blockchain, or gaming industries is a plus.
• Web3 experience is highly desirable.
• Proficiency in Mandarin is highly preferred to communicate with internal stakeholders.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Work within a Global and Local Team
• Collaborative and innovative work environment with opportunities to contribute to cutting-edge projects.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Resource planning and fulfilment of billing hours for outbound (80%) and inbound (20%) sales model. Adoption and communication of global scheduling guidelines to appropriate stakeholders.
• Creation and optimization of schedule shells, allocating productive time based on interval level staffing needs, following region specific labor laws. Appropriate distribution of programmed shrinkage (activity codes) to guarantee the accuracy of projections related to productive staffing commitment.
• Provide visibility and reporting capabilities of main KPIs related to scheduling functions such as projected interval compliance, and bidding completion. Create data models to forecast long/short term business volume, set up multi-dimension capacity models & plans and determine the optimum one by balancing customer experience, employee experience and cost effectiveness, contributing to consistently achieved SLA goals.
• Design different shifts for the sites and make schedule plan ensuring no violation of local labor laws and regulations; manage day-to-day production of sites, closely coordinate with operation team and adjust shift plan quickly and effectively, in case of unexpected rises in moderation volumes or absenteeism.
• Work as the Point of Contact to provide ad-hoc and regular support to stakeholders such as policy team, product & system BP, sales team, sales management team and etc.
• Advise on staffing needs and performance issues impacting service levels to the WFM lead in a timely manner. Ensures staff optimization, sets goals and objectives, maintains employee records and facilitates effective communication among workers.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Deep understanding of workforce management, including volume & headcount forecasting, performance monitoring and processes/system optimizing and etc
• Proficient skills on EXCEL and good at data analyzing, familiar with formulas and Pivot Tables. Experience utilizing SQL, HQL and WFM systems is a plus
• Good communication skills, information analysis & interpret capability (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
• Excellent problem-solving, task prioritization, follow-up, and quick learning skills. Ability to work in a fast-paced, high-pressure environment with dedication, passion and motivation.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

What does the management trainee do?

You are actively supporting Sika on our sustainability net Zero journey, driving decarbonation and contributing making our world a better place. Sustainability has many aspects and involves all disciplines and as a management trainee you are going to rotate to Research & Development, Marketing and Procurement to learn all company functions, policies, and staff duties. You contribute to strategic planning and help evaluate levers and enable their implementation.

You will gain exposure and experience in:

• Participating in meetings, workshops, trainings, and be embedded in our global sustainability community.
• Observing and learning from experienced staff members and participate in coaching session.
• Support implementation of global sustainability initiatives on regional or local level in Asia Pacific.
• Participate in company’s strategic planning.
• Create and give presentations to get the buy-in from local, regional, or corporate management to implement sustainability initiatives.
• Connect with different offices and disciplines to understand their daily processes and goals and travel and meet them as required.
• Preparing documents and reports, drawing conclusions and propose measures and initiatives to improve Sika’s sustainability footprint.
• Support Marketing communication about sustainability and customer documentations (e.g. EPD)
• Participate in product performance and sustainability assessments (e.g. LCA)
• Cooperate with suppliers and procurement to get supplier specific data and reduce our scope 3 emissions of our purchased raw materials.
• Calculate and analyze sustainability data and compare footprint of raw materials, products and solutions for customers.
• Help managers complete daily tasks (e.g. implementing new policies).
• Help to improve the sustainability data quality and improve our database.
• Gaining knowledge of company policies, protocols, and processes.

If you are a high achiever fresh out of university and looking for a rewarding career path in a dynamic startup environment, PRISM+ is opening up a Management Associate position, designed to groom you into an all-rounded entrepreneur and e-commerce digital marketing superstar. You will work directly with the Founder and Chief of Staff and be immersed in every aspect of driving a successful ecommerce business - from product strategy & planning, performance marketing, creatives, influencer marketing and data analysis.

Responsibilities

• Work directly with the Founder, COO and Chief of Staff on the most critical and high-impact areas of the business
• Management and execution of viral performance marketing campaigns on Facebook, Instagram, YouTube & TikTok
• End-to-end campaign planning, coordination execution, monitoring and reporting of key campaigns
• In-depth data analysis via Excel to drive actionable business insights
• Potential to get involved in M&A, fundraising, product strategy and roadmap, new business launch from 0 to 1
• Rotation amongst various departments to gain a holistic understanding of the business and contribute to multiple facets of the organization

Overall, this position requires a strategic mindset, strong analytical skills, and the ability to collaborate effectively with various stakeholders. You will play a crucial role in shaping marketing strategies, driving insights-driven decision-making, and exploring innovative marketing channels to achieve business objectives.

• Bachelor's degree in marketing, Business, or a related field
• Minimum 1 - 3 years of relevant work experience
• Proven experience in marketing, advertising, or a related role
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Proficient in marketing software, such as Google Analytics and CRM systems
• Ability to multitask and meet deadlines in a fast-paced environment
• Highly organized with great attention to detail

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Free Bubble Tea every Friday
• Annual increment
• Performance bonuses
• Birthday leave

Our client, a company working in the Cyber Security Industry, is looking to hire an IAM Product Manager (Identity Access Management) to join their team in Singapore. Kindly find the details below

Responsibilities:

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates the company in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent as product expert at industry, channel, partner, and customer events. Education and Experience:
• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 10 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region

Job Summary:

The Cyber Security Asset Management Services Lead will be responsible for partnering with sales teams and relevant teams to win new business by leading asset discovery engagements and help identify white space opportunity. This person will lead asset management services engagements across a portfolio of customers and will also help shape the strategic direction of the Cyber Security Asset Management (CSAM) practice, building the business and becoming a strategic advisor to our customers and focus on PANW solutions pull- through. The candidate should have prior experience of structuring and selling software Enterprise license agreements (ELAs) and Software as a Service (SaaS) deals leveraging asset base and white space information; enabling sales teams with pipeline generation and value proposition to drive incremental revenues and margins. The ideal candidate should have both a business background that enables them to engage at the CXO level, and technology background that enables them to easily interact with customer’s technology and security teams.  

Key Responsibilities: 

• Partner with Sales, Technical and Services teams to plan and conduct CSAM engagements and contribute to customer relationships

• Provide hands-on, expert level proactive CSAM assessment service to customers and deliver gap analysis and findings to CxO and key stakeholders 

• Assist customers in developing and implementing CSAM strategies, policies, and procedures aligned with best practices and regulatory compliance requirements

• Identify and execute strategies for CSAM service development, enablement and process that result in the identification of white space opportunity and pull through of PANW’s solutions

• Leveraging gap analysis and asset information, collaborate with Sales teams to investigate further use cases in order to identify incremental PANW solution requirements and assist to shape ELA and SaaS value propositions

• Amplify PANW’s ELA buying program offering with customers to help simplify and consolidate their spend across multiple point security solutions and deliver flexibility and agility around software usage

• Understand customer challenges. Pricing and financial modeling to support customer use cases

• Market analysis, requirements development, business case, collateral, strategy, and positioning

• Interact with customers, partners, and sales engineering teams in different forums to gather feedback and evangelize the offerings

• Collaborate with product marketing, technical marketing, sales engineering, and technical support teams to train the field teams, gather feedback

• Drive thought leadership and participate with leading ecosystem and alliance partners to create and offer CSAM services and increase market share. 

• Support in Linux Product/Service lifecycle management including product phase-in and phase-out
• Support in Project Management (Agile).
• Support in Product Strategy and Roadmap consolidation and creation.
• Support in internal customer communications, follow-ups, newsletters, open-hour sessions, promoting and community management by using low-code/no-code tools / online forms etc. efficient modern tools which increases productivity.
• Create PowerBI report or dashboards which reflects the status of our phase-out activities, incidents, requests and requirements.
• Track/monitor ongoing IT activities (e.g. internal customer queries, assisting in status reporting, etc.).
• Assist in the charging and cost analysis/reporting topics.
• Facilitating meetings/workshops within the department.

The Security Consultant positionwill be part of the User Access Management team responsible for Privileged User Management across the enterprise.
The ideal candidate will be a part of a team responsible for upgrading and supporting of the Privilege Access Solution (PAS) such as CyberArk, BeyondTrust etc.
This individual will be part of a team that is responsible for design, deployment, configuration and maintenance of PAS Suite in a global environment.
The successful individual will be a self-motivated, detail-oriented team player who enjoys working against aggressive delivery goals in a fast-paced, dynamic and technically complex environment.
This individual will also enjoy building and maintaining cross-organization relationships, drive process simplification and end-user satisfaction.

Key Responsibilities:

• Installation and configuration of PAS solution
• Responsible for Privileged User account administration for various platforms including Windows, UNIX, LDAP, Databases
• Integrating service accounts through the PAS solution
• Integrating various platforms such as different LDAP providers, Windows servers, UNIX servers, Databases, and networking Devices with SSH Key Management
• Upgrading CyberArk PAS solution
• Creating support documentation and perform knowledge transfer
• Designing and architecting PAS solution from hardware needs to Installation and configuration of the PAS solution
• Develop customization Connector and plugins
• Understanding and interpreting Enterprise security standards into PAS solution
• Developing and executing test plans
• Performing health check monitoring on all PAS severs
• Testing, documenting, and certifying new product versions, capabilities, and bug fixes
• Ability to read architectural diagrams and independently execute plans
• Troubleshooting technical issues with the PAS solution

The Public Key Infrastructure (PKI), Hardware Security Module (HSM) and Key Management System (KMS) consultant will be responsible for providing NCS clients on required technologies, gathering and documenting functional requirements, designing technical architectures and processes, and identification of the PKI/HSM/KMS product components required in a proposal or project. You will work and drive project outcome under the instruction of the project manager, work closely with various internal and external operation members / stakeholders to establish business & project budget objective, compliance, hygiene and delivery action.

You will support building relationships with vendors’ sales & delivery operations to facilitate successful inter-delivery desired outcome and negotiated actions. You are expected to possess significant communication skill to drive project outcome.

What we seek to accomplish together:

• Design, develop, and implement connectors and technical components for PKI/HSM/KMS solutions, certificate/key use cases, auditing and monitoring solutions.
• Design and implement integration connectors and interfaces for certificate, encryption and key management solutions.
• Understand certificate usage in PKI environment and perform setup of Microsoft Certificate Services to enable certificate use cases.
• Understanding of cryptography and able to identify and solution use cases for specific HSM products.
• Understanding of key management concepts and provide solution based on specific KMS product and connectors.
• Attend meetings with clients in order to discover existing business processes, advise on best-fit technologies, operating policy & procedures, gather requirements, and drive to client satisfaction.
• Critique developed business processes and use cases, translating them to technical requirements, designing key storage/management process, and certificate usage.

• Lunch will be provided
• Annual Leave/Medical/Bonus
• Flexible Off Days
• On-job training will be provided
• Salary negotiable

The Accounts Executive/ Senior Accounts Executive plays a crucial role in managing the financial operations of the organisation and related entities. This position is responsible for maintaining accurate financial records, ensuring compliance with financial regulations, and supporting the overall financial health of the organisation and related entities.

Responsibilities:

Full Set Account and Financial Management

• Perform full set account.
• Manage daily financial operations of the organisation and related entities with follow the financial policies, procedures, and internal controls to ensure the efficient and effective use of organisations funds.
• Monitor and manage budget, expenses, and revenue streams for the organisation and related entities.
• Prepare financial reports, including balance sheets, income statements, and cash flow statements, for review by senior management and the organisations' governing body.
• Conduct regular financial analysis and provide insights and recommendations for financial decision-making.
• Manage and perform the processing of payments to vendors, contractors, and service providers, ensuring accuracy and adherence to payment schedules.
• Manage and perform accounts receivable, including tracking donations, issuing receipts, and coordinating with donors or members and clients.
• Monitor and reconcile bank statements, ensuring proper documentation and recording of transactions.
• Budgeting and Forecasting.
• Monitor budget performance and prepare periodic financial forecasts to support strategic planning and decision-making.

Compliance and Reporting

• Ensure compliance with local financial regulations, tax laws, and reporting requirements.
• Prepare and submit necessary financial reports to government agencies, as applicable.
• Assist with annual audits, coordinating with external auditors and providing required documentation and explanations.

Financial Planning and Strategy

• Support senior management in financial planning initiatives, such as long-term financial sustainability, investment strategies, and fundraising campaigns.
• Provide financial insights and analysis to aid in strategic decision-making and goal-setting.

Stakeholder Relations

• Collaborate with internal stakeholders, including organisations management, committee members, and volunteers, to ensure transparency and effective communication regarding financial matters.
• Maintain positive relationships with external stakeholders, such as banks, vendors, and regulatory agencies.

Administrative Support

• Provide adminstrative support in meeting record and minutes writing related duties as required.
• Ad-hoc assignments as assigned and required.

Qualifications:

• Degree in Finance, Accounting, or related field.
• Proven experience in financial management, accounting, or a similar role.
• Knowledge of financial principles, practices, and regulations.
• Proficiency in financial software and systems.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications. 

Digify is used in 138 countries today. We have more than 500,000 users worldwide. 

The Role

As Product Manager, you’ll take charge of product planning and execution. This includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. You’ll also ensure that the product supports the company’s overall strategy and objectives.

What You’ll Be Doing

• Gain a deep understanding of the customer persona. This will help you identify and fill product gaps, generate new ideas that grow market share, and improve the customer experience.
• Proactively engage with customers to solicit feedback on company products and services
• Develop a clear product strategy and vision, and generate strong buy-in internally and externally
• Translate product strategy into clear design and requirements
• Collaborate closely with the Product design team to develop prototypes
• Collaborate closely with Engineering teams to deliver with quick time-to-market and optimal resources
• Scope and prioritize activities based on business and customer impact
• Drive product feature launches to ensure high usage in collaboration with the Marketing team and key stakeholders
• Capture, measure, and analyze product data and other feature indicators, in order to make the appropriate adjustments to product strategy

• Strong communication and collaboration skills
• At least 3 years of proven work experience in product management
• Proven ability to develop product strategies
• Strong technical background with clear understanding and/or hands-on experience in software development and web technologies, in order to clearly understand what can and cannot be done
• Strong problem solving skills
• An MS/BS degree in Computer Science, Engineering or equivalent is preferred

Learn more about Digify by visiting our website.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

YOUR IMPACT

You will be:

• Part of a worldwide IAM team (APAC-AMER-EMEA) managing more than 25 000 identities.
• Based in Singapore and reporting to the central HQ in Paris combined with a dotted line management locally.
• Acting on a critical ecosystem, including technologies as Active Directory, Azure AD, Google Cloud IAM, PKI, ADFS and Okta.
• Contributing to strategic group and local projects such as automated IAM management, implementation of an HR ERP and Identity data quality.

YOUR ROLE

As an Identity and Access Management Engineer, your role will be to:

• Contribute to the evolution and ensure operational readiness of existing IAM solutions.

• Be the expert and the reference for L3 support for France and worldwide teams.

• Assist and provide guidance to application teams on IAM related projects and studies.

• Manage external providers and challenge their proposals.

• Monitor and analyze the performance of infrastructures and business applications.

• Resolve incidents, analyze, diagnose, and provide solutions to ensure resolution of IAM issues.

• Monitor corrective action plans implemented by external providers or other internal teams

• Ensure compliance with the security policy.

• Stay current with emerging trends and technologies in the IAM space and provide recommendations for improvements to the organization.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced individual to join us as Infrastructure Engineer (Network Management)!

A brief summary of your job responsibility:

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh on the technology solutions for LAN/WAN and related services:
• Cisco/Aruba networking solution;
• Network Access Control;
• F5 LoadBalancer;
• Wireless Network; and
• Firewall and routers.

•  Work with infrastructure architects to rationalize the technical design and ensure the solution works well with Government infrastructure, policies, standards and security requirements.
• Translate the technical solution/design into technical specifications and functional requirements.
• Ensure the operations process and controls are clearly documented and operationalized
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience.
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Serve as Subject Matter Expert (SME) in the area of design, deployment, operation and management of enterprise and/or cloud infrastructure.
• Provide operation support for the secure infrastructure.
• Ensure smooth service delivery and implementation within the business context.

To succeed in this role, you will ideally have:

• At least 3 years of experience in the above domain areas.
• Proven planning, implementation and migration experience of network related services.
• Team player with strong analytical thinking and problem-solving skills.
• Knowledge of ITIL processes and procedures.
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s).
• Conceptualise the concept of operation for the new initiatives.
• Familiar with tendering process, defining requirements in tender specification.
• Team player by leading discussion between internal teams (Operations, Security, Contract) and external product principals or system integrator.
• Requires minimal supervision from supervisor.
• Always keeping up to date of the latest product roadmap and best practices.
• Define policies and procedures related to Endpoint Management.
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Provide inputs to optimise and automate workflows and processes.
• Able to work independently and as a good team player with analytical, management and planning skills.
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.