The Role Responsibilities Strategy Support the Executive Director, Third Party Risk Management in fully embedding Third Party Risk as an integrated risk type, fulfilling the requirements of second line oversight and challenge for all regulatory commitments. Work closely with the Principal Risk Type teams and SMEs to ensure delivery of the embedding of Third Party Risk management into the Group's relevant Risk Types. Work closely with the Principal Risk Type teams, SMEs and the Business to ensure the Group remains within Risk Appetite Business Support the Business in managing their Vendors through enhancement of a Vendor Risk scorecard which provides a forward looking view of risk, and incorporates internal and external data considerations Communicate confidently with senior stakeholders, taking a lead in working groups and other meetings. Strong understanding and ownership of the bank's third party risk stress testing and scenario analysis approach, and wider stress testing and scenario analysis capabilities and existing processes Processes As part of the risk deep dives and analysis, evaluate relevant existing controls and recommend new control requirements, where applicable. Recommend enhancements to the policies and standards, where applicable, as a result of key gaps and issues identified. People & Talent Lead through example and build the appropriate culture and values. Work in collaboration with risk and control partners. Uphold and reinforce the independence of the Risk function. Risk Management Recommend actions to be taken as a result of the outcomes from the Vendor scorecard Set holistic objective triggers for exit management, which consider outcomes from across the PRTs Review and challenge of overall risk control environment for Third Party Risk Work closely with RFOs to fully embed and ensure stronger linkage between Third Party Risk and Resilience, ICS, Reputational & Sustainability risk and Climate Risk Support the Group's requirements on internal management scenarios and stress testing and scenario analysis Review and challenge Third Party risk assessments for PRA notifications Act quickly and decisively when any risk and control weaknesses become apparent, and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees Governance Contribute to overall governance mechanisms (including committee oversight and individual approval authorities) for Third Party Risk Management. Provide support across Third Party Risk Management, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. Embed the Group's values and code of conduct in Third Party Risk. Ensure that material risk exposures and related issues are reported to the responsible risk governance committees. Support the Policy Owner in affirming the effectiveness of Third Party Risk Management to the Group CRO through evidence based self-assessments Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Country CROs Regional/Country Heads of OR Global Head of Supply Chain Management Business Process Owners Head Effectiveness review & Country Governance, ERM Policy Owners and Standard Owners for Principal Risk types Group Internal Audit Other Responsibilities Embed Here for good and Group's brand and values in Third Party Risk Management; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Our Ideal Candidate Bachelor degree from an accredited university in a relevant field Risk professional with 12+ years of experience preferably from Nonfinancial risk Experience in Third Party Risk Management Role Specific Technical Competencies Data analysis and Reporting Ownership and accountability for deliverables / action oriented Non-financial risk management Third Party Risk Management Understanding of Third Party Risk PRA Regulatory Framework Analytical thinking and problem solving skills About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities Summary This is an exciting opportunity to be part of the TTO Transformation team - a function which partners with colleagues to create #simplerfasterbetter processes, putting clients and business outcomes at the centre of what we do. The role focus is to lead the TTO Change Portfolio. The role will also develop and deliver strategies to effect the changes required to proactively ensure that the people agenda is delivered and identify opportunities for improvement and efficiency gains. Working with COOs, CIOs and Business and Functional stakeholders it will be important that the chosen candidate has credible experience with a Project, Programme and Portfolio management background but also comes with the right behaviours to drive new ways of working within the space. As an individual, it will be important to have excellent interpersonal skills. The person must be hands-on enough to design, discover, facilitate, and implement practical solutions, yet able to operate at strategic levels to ensure we tackle the right problems. The role will coach, mentor, and develop all delivery staff in the TTO Portfolio to improve how transformation is executed in all areas of our business. The scope of this role goes across TTO. It includes a blend of strategic thinking and execution and provides a good platform for future roles. Strategy Understand and align the TTO portfolio to Strategy 25 Drive the implementation and execution of the TTO Portfolio to deliver an operationally efficient, low-friction organisation. Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions. Own, contribute and deliver projects / experiments as required to deliver change outcomes and innovate insight-based analyses. Ensure TTO compliance to overarching Enterprise Change Management and other governance processes as appropriate. Work in partnership with the First and Second line of defence teams to ensure risk appetite is maintained while manual intervention in operational processes is minimised. Measure and track financial benefits to ensure accurate planning and alignment to Corporate Plan. Development and tracking of productivity metrics to demonstrate improvement of overall performance. Business Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions Ensure traceability and clear metrics to demonstrate the achievements delivered. Identify and implement improvement opportunities within the TTO Portfolio and associated functions. Ensure the delivery of initiatives in line with the Bank's control and governance framework. Looks for opportunities to drive continuous improvement, including the implementation of improved ways of working, digitization, automation, and simplification across the scope of project and program management execution and reporting. People & Talent Contribute to process training and skills building initiatives, including the coaching and development of colleagues to support and accelerate the Ways of Working. Specifically best practice Programme and Portfolio management skills will be developed by coaching and mentoring the TTO Change community Work closely with colleagues with different expertise in self-steering teams and help embed a culture of continuous improvement across TTO. Identify and implement cultural and behavioural changes that are required to support and embed ways of working into the DNA of TTO. Risk Management Appropriately escalate and manage risks arising from Change initiatives, ensure RAID is priced, captured, and managed as part of the entire portfolio delivery. Ownership / accountability for ensuring implementation of a comprehensive Group Transformation Office Framework as appropriate to TTO. Be proactive in seeking regular assurance that the teams are performing in line with the changes agreed. Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed by Product Transformation leads within an appropriate timeframe and escalated through the relevant QPR in line with the banks policies Ensure any material issues are escalated directly to the Head Transformation TTO in a timely manner when required i.e. Significant risks, regulatory breaches, significant conduct issues, capacity or capability issues etc Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Help the change team/ Squad to achieve the outcomes set out in the Bank's Conduct Principles Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key stakeholders TTO MT and Relevant Product Owners and Business Heads across TTO Group Transformation Office Transformation Leads across other businesses and functions Other Responsibilities Embed 'Here for Good' and Group's brand and Values in personal working practices Maintains high levels of integrity, motivation, and morale. Perform other responsibilities assigned under Group, Country, Business or Functional policies & procedures Our Ideal Candidate 10+ years of experience in a professional corporate environment having scoped, shaped, and delivered large scale complex Programmes and Portfolios. Project / Program and Portfolio Management qualifications (PMP, PgMP, PfMP, Portfolio SAFe, CPO). Strong knowledge on Financials management - Budget tracking, planning, forecast and variance explanations. Sound understanding of the banks Governance standards, Finance/Business management, Project lifecycle and related documents. Proficiency in using collaboration tools such as Confluence, SharePoint, Mural and reporting tools Tableau, Clarity, and ADO. Ability to create effective work relationships across functions & borders. Analytical / critical thinking skills. Excellent verbal, presentation and written communication skills Role Specific Competencies Project & Program Management Portfolio Management Ways of Working Portfolio Tracking and Reporting Portfolio Budget Management Portfolio Quality Assurance Change Management Coaching, Training Portfolio Risk Management Transformation About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

Overview of Division/Department NA Company Profile NA Job Responsibilities Supporting team lead for Leading and managing the functions in System Risk Management Identifying and analyze potential risks and vulnerabilities in systems, applications, and technology infrastructure Conduct comprehensive risk assessments to determine potential impact and likelihood of identified risks Create and maintain documentation related to system risks, vulnerabilities, and mitigation strategies including TRM framework in accordance with MAS TRM guidelines Complying regulations, compliances and internal/external audit Supporting team lead to lead incident response efforts in the event of a security breach or system compromise Proceed cross functional support across functions in SGAD, such as business planning team, strategic planning team, HR, Audit function, financial planning team and compliance team Communicate with regional IT team and HO global IT team for any System Risk related matters Communicate with Compliance team for regulations and compliances matters Communicate with Internal/External auditor to support SGAD IT audit as window Support for regional IT team and HO global IT team for any System Risk related matters Job Requirements A Bachelor's Degree from Singapore local universities At least 5 years of experience in technology risks assessment in banking environment. Certification in CISSP / CISA is preferred Knowledge and experience in Governance, Risk and Compliance are needed. Prior experience in MAS regulatory compliance and in a managerial/leadership position are needed. Expertise of technology risk assessment process and creation of remediation plan. Good risks instinct and the ability to acquire consensus among stakeholders. Business-level proficiency in both the English languages as you are required to communicate, read and understand as well as respond and present to stakeholder and leaders.

A fund manager is looking to hire a Compliance Manager to report to the CFO and manages Singapore regulations independently. You will be responsible for the following Conduct statutory lodgments and ensure timely filing of statutory forms. Main contact point / liaison for dealing with governmental bodies and external / internal auditors. Communicating Compliance-related issues to employees across all divisions of the company. Keep abreast of compliance regulatory updates in the Securities, Asset Management and Pension industries. Bachelor's degree with at least 5 to 10 years of work experience in asset management industry. Strong communication and stakeholder management skills. Knowledge of the Monetary Authority of Singapore's regulations is preferred. Singapore Employment Agency Licence No: 16S8069 By submitting your email address and any other personal information to us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.

Hello, and welcome to HugoHub!

HugoHub and Hugosave / HugoBank are the wholesale and retail financial products owned and operated by Atlas Consolidated Pte Ltd.

HugoHub is a Digital Banking as a Service platform, providing wholesale clients with access to the full banking value chain. 

Hugosave/ HugoBank are digital retail banking financial services applications that help their consumers spend, save and invest effectively and conveniently.  These Apps also utilise the HugoHub BaaS platform.

Who we are looking for

We are looking for a Sales & Product Marketing Lead based in Singapore, to work alongside senior management in development and operation of the end-to-end sales pipeline for the HugoHub BaaS platform.  The role is to establish an initial framework, develop existing and new pipeline and manage sales cycles.  The role will also own the RFP/ RFQ response template and manage the qualification/ win criteria, as well as manage any responses to chosen bids. This is a pivotal role in helping to execute our regional roadmap, in line with the company’s strategy.

What a “Sales & Product Marketing Lead” means to us

Our Sales & Product Marketing Lead  will ensure our HugoHub sales activities are consistent with our group values and will enhance and expand sales pipeline and onboarding activity to meet our contractual obligations. 

Our Sales & Product Marketing Lead will drive new business opportunities and expand existing partnerships.

Our Sales & Product Marketing Lead will manage HugoHub client relationships and post sales management, maintaining a full activity record within appropriate CRM tooling, e.g. Hubspot.

Our Sales & Product Marketing Lead will expand the profile and reach of the HugoHub brand and lead HugoHub sales and marketing efforts leading to increased revenue and market share.

month-on-monthHow you can help us

You will display sound solution knowledge and a deep understanding of both the HugoHub platform and any product journeys that can be created through the platform.   You will lead market and new market expansion with increased lead generation.

You will be independent:

• The Sales & Product Marketing Lead role reports directly to the CPO 
• They will drive strategic pre-sales pipeline relationships, qualifying opportunities to then reach a sale ready for operational integration and ongoing support
• They shall submit a month-on-month pipeline report to assist with prioritisation of engagements
• They will work closely with our TPMs to co-manage client integrations, resource allocation and delivery

What we consider relevant qualifications, experience and knowledge

Skills and capabilities we believe are highly relevant include:

• Min. 8+ years of relevant experience in enterprise sales and customer relationship management (ideally with SaaS product)
• Relevant experience in generating sales and revenue
• Sales Lifecycle and RFP/ RFQ management experience
• CRM tool experience and pipeline management

Performance indicators to get you off to a great start

A touch down quick win (30 Days):

• Familiarise yourself with our product, infrastructure and sales pipeline 
• Set up a CRM tooling
• Attend some pre-sales demos and meet with our existing clients

Find your feet (60 Days):

• Migrate all opportunities into the new sales and pipeline tool
• Generate new leads and implement qualification/ win criteria for all opportunities
• Obtain an in-depth view the full product suite

Well into your stride (90 Days):

• Self-identify opportunities and bring in new sales and drive post-sales revenue
• Build a steady pipeline 
• Present the first monthly pipeline report

Hugo Values being Responsible, Open and Collaborative

We are responsible to our clients, customers, community and team to help shape a more open, collaborative approach to money. This is the way Atlas Consolidate Pte Ltd hopes to make a difference; help us build better communities.

Shared responsibility is not only part of our approach to money but a key part of how we work together. This shared responsibility allows for openness and candour between us as a team and in our relationship with our customers. 

Good ideas can come from anywhere, so an open and collaborative dialogue between the community (customers, the team, the stakeholders, alike) helps get the best from us all and helps make the difference.

Everyone is welcome to apply

The company

Maneuver Marketing is dedicated to build, operate and scale brands. In less than 5 years, we started and grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The role

As a Product Development Manager (Supplements & Nutrition), you will be responsible for developing our supplement product portfolio, ensuring its alignment with brand goals and customer needs. You will work closely with cross-functional teams to drive product strategy, develop new products, and enhance existing ones. In this role, you will also be the subject matter expert for our products and nutrition.

The brand’s mission – to build health products loved by women for improving their holistic health and well-being. The target demographic are women aged 45+ and older. Till date, the brand has served more than 2 million customers worldwide. 

Responsibilities

• Develop and execute a comprehensive product strategy in line with brand vision and business objectives.
• Conduct market research to understand customer needs, market trends, and competitive landscape.
• Collaborate with stakeholders, leadership, marketing, supply chain, customer support, and customers to define product requirements, features, user stories.
• Create and maintain a product roadmap, incorporating feedback, market changes, and business priorities.
• Collaborate with internal and external stakeholders to plan, design and formulate products.
• Collaborate on the product launch process, including go-to-market strategies, pricing plans, and promotional activities.
• Track and analyze product performance metrics, identifying areas for improvement and making data-driven decisions.
• Manage the entire product lifecycle, from ideation to retirement, ensuring product viability and profitability.
• Act as a customer advocate, gathering feedback, conducting user testing, and incorporating customer insights into product development processes.
• Conduct competitive analysis to identify opportunities, differentiate products, and anticipate market changes.
• Lead and coordinate product changes and update processes in a cross-collaboration environment.

• At Least 5 years proven experience as a product manager or similar role, in a relevant field.
• Expertise in nutrition/food science, naturopathy and/or integrative medicine or similar. 
• Strong understanding of product management principles, methodologies, and best practices.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment.
• Understanding of supplement development timelines and regulatory pathways.
• Passion for health and wellness products and a keen interest in staying up-to-date with industry trends. Passion in women’s health is a plus 
• Experience with market research, competitive analysis, and customer-centric product development.

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

• Perform marketing and sales of Company’s products in local and overseas markets.
• Conduct market research and undertake product development projects.
• Establish production plan and sales control and provide input for yearly sales budget.
• Provide technical service and handling of customer’s requests and feedback.
• Develop new customers and new applications to expand sales and enhance profitability.
• Act and comply with corporate governance and ISO requirements.
• Participate in Company’s Workplace Safety & Health programs.

• Degree in any field, open to candidates with no experience.
• With 1 - 2 years of working experience in sales/marketing and technical service of polymer products and knowledge in international trading will be added advantage.
• You are a team player with initiative, good analytical skills, willing to travel and possesses good interpersonal skills and able to communicate with clients at all levels, both written and verbal.

• Permanent role
• AWS
• Variable bonus
• Holiday subsidy

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

This is an exciting opportunity to lead the brand's transformative journey! You will be driving consumer-centric strategies and shape the brand's success. Analyze data, set pricing, and craft innovative plans for major launches. Join a dynamic team, fuel your creativity, and make an impact in a fast-paced environment. Embrace the challenge, elevate the brand, and be part of an exciting journey to success!

• Overseeing the brand's implementation of the new brand promise, vision, position, architecture, and attainment of overall business objectives for the brand.
• Inspires and unifies the organization around the brand's vision, position, and strategies, ensuring clarity in translating them into functional expertise.
• Examines past data on new launches to create sales forecasts and financial plans.
• Analyzes and drives consumer insights to enhance impactful brand experiences.
• Studies market, consumer behavior, and competition to aid teams in setting new product prices and managing existing ones.
• Conducts regular reviews on the brand's consumers and trends, guiding channel plans and recommending goals for the upcoming year.
• Develops channel-specific targets, aligning with global business plans and contributing to annual brand operating plan reviews. Plans and allocates budgets for advertising and promotions to achieve profit targets.
• Leads in crafting Public Relations launch strategies for major releases, ensuring substantial media coverage for new product launches.
• Develops significant plans for Customer Relationship Management (CRM) to retain loyal members.

• Preferably holds a Bachelor’s Degree
• Demonstrates robust analytical skills
• Strong communication and presentation abilities.
• Proactive, disciplined, positive, resourceful, creative, organized, detail-oriented, and adept at multitasking.
• Possess experience in a leadership position
• Experience within the Retail/Skincare industry will be advantageous

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

 

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

We are searching for graduates (with up to 1 year of work experience) to join us in our APAC team in Singapore. You stand a good chance if you have a growth mindset, is highly dependable and have the curiosity, drive and tenacity to build a career with a market leader in a Fintech industry.

You will embark on a 12-month program where you can expect:

• 2 months of onboarding bootcamp
• 10 months of training and on the job learning with coaching from the hiring manager as well as mentoring from other senior team members
• Opportunities to acquire the essential knowledge/ skills and experiences you need to build a purposeful career you aspire.

Upon successful completion of your bootcamp, you will become a permanent member of our big family.

Avaloqers are curious, have growth mindset and are inspired to be at the best of what we deliver. Our diversity and an open and transparent culture enabled collaborations and synergies. Our passion to deliver our best to our clients is at the heart of our work. We work hard and want you to be part of the impact we are making.

Your growth is our priority, and the program is structured to offer you the ideal environment to start a successful career with attractive benefits, excellent training, and managers to support your development. Look forward to hands-on training to sharpen your skills and deepen your professional understanding as you kickstart your career. Apply now to indicate your interest to learn more, and our team will be in touch if your profile matches our open opportunities

What are we looking for:

The team

Business Management & Strategy team is a regional team which is accountable for managing the business and implementing strategic initiatives in APAC, Middle East and Africa (APAC & MEA) region. The team is responsible to work closely with internal stakeholders to tackle their challenges, reshape perspectives and cultivate capabilities that enable the organization to achieve sustainable advantage. You will be part of a high performing and dynamic team focusing on delivering long term value.

About the role

• Assist in identifying, developing and implementing short to long-term strategic initiatives for the Region APAC & MEA that will guide the company's future growth
• Conduct comprehensive market and industry research and analysis on development trends, and formulate strategy based on customer needs and the latest fintech applications
• Conduct qualitative and quantitative analysis on the performance, efficiency, customer behaviour and projects implementation, and propose customer experience optimization suggestions
• Work closely with various business units to understand issues, formulate and monitor the implementation of company-wide strategies and mechanisms
• Collect and organize work materials, and work on management analytical reports and presentation
• Assist in managing regular regional-level and management-level meetings ensuring effective communications throughout the organization

Are you ready to take on a growth journey with us?

The Logistics Coordinator is responsible for processing shipments, tracking and tracing, and communicating with customers and other departments. The ideal candidate will have experience in logistics and customer service, excellent communication skills, and the ability to work independently in a fast-paced environment.

Responsibilities

• Process shipping requests
• Track and trace shipments
• Communicate with customers in person and/or through calls, emails, and ticketing systems
• Prioritize workload according to customer requirements
• Generate and provide accurate and internationally-compliant documents to the requestor in a timely manner
• Follow up on issues and respond to customers within the appropriate time frame
• Support the safe and timely delivery of freight as it moves through the supply chain
• Report and escalate delays and incidents through established communications protocols
• Keep managers informed on all challenges and complaints, including escalation as required
• Maintain knowledge of customer policies on all aspects of product movement
• Work towards individual and department Key Performance Indicators (KPIs)
• Assist with investigation and data collection for post mortem due to gap in process or incident
• Develop and maintain relationships with cross-functional departments, as well as carriers, vendors, and other service providers
• Articulate process improvement ideas to managers
• Create documented process for customers when requested - SOP/SWI creation
• Other tasks as required

Here at Fortitude Assurance Management, we are changing what it means to be a Financial Consultant.

We believe that pressure and growth are a privilege. We are made up of passionate individuals who are dedicated solution providers to our clients. Through multi-layered trainings, a fun and conducive work environment and personalised mentoring, there is opportunity to grow what you seek.

We are looking for enthusiastic and driven individuals. With strong communication skills, a passion for finance and people will allow you to thrive in our fast paced and collaborative environment.

Financial Consultant Position:

1. Acquire and manage clients’ portfolios

2. Provide clients’ with tailored solutions for both their insurance and investment needs to meet their financial goals

3. Build long term relationships with clients through resources provided

Remuneration & Benefits:

- Salary is referring to allowance payable subjected to meet eligibility of financing scheme on the eligibility of the candidates.

- Terms & Conditions Apply. Commissions and incentives are payable based on individual performance

- Potential opportunities to travel abroad through incentive overseas trips

- Career enhancement through building towards a promotion

- Opportunities to be financially independent

Requirements:

- Minimum of 21 years old

- Excellent communication and interpersonal skills

- Ability to build and maintain client relationships

- Must possess relevant professional certifications (e.g. CMFAS certification)

Interested candidates, please submit your application via this post or contact Ngiam Jun Jie Gerann, a representative of PACS at [email protected] 9199 2277 for more information.

Additional leave

Flexible schedule

Health insurance

Parental leave

Professional development

Work from home

Projects you will be a part of:

The nature of projects in this role will focus on driving value from Visa’ unique data assets and collaborating with Visa Product Consumer Solutions team to solve their most strategic business problems.   Here are some sample projects

• Engagement Solutions:     Enhance existing Visa loyalty platform data models by embedding various AI solutions and drive cross-functional discussions
• Modern Credential Solutions:          Leverage data-driven solutions to develop case studies, better understand consumer targeting, optimize merchant flows and put together convincing, data-based narratives to sell new visa product solutions to issuer and seller side participants.
• Affluent portfolio optimization:     Design proper analytics metrics to measure Visa cardholders’ performance, size opportunities and derive actionable insights to support Visa Product team on revamp Visa core product value propositions.

 

• Assist in Service Management and Quality Management activities on BU and Department level.
• Coordinating within different departments under the BU to ensure various process tasks are handled on time.
• Scheduling, conducting, and participating in monthly QM and SM meetings and taking meeting minutes.
• Follow-up with the respective service teams to update the required information in the OPL within the due date.
• Generate the relevant reports on BU and department level.
• Generate additional reports if requested by PSO.

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.

Overview

As Marketing Project Manager at Vista Musical Instruments, you will adopt a Product Owner approach to manage and deliver marketing initiatives. This role requires a blend of strategic planning, stakeholder liaison, and hands-on management of project workflows using tools like JIRA. You will be responsible for translating marketing needs from various internal and external teams into actionable tasks and epics, and ensuring their successful execution by the marketing team, for Swee Lee/Dawsons, the leading retailer and distributor of musical instruments in Asia and the UK. At the same time, you'll also be involved in marketing campaigns for other important brands under Vista Musical Instruments, not limited to Heritage and Harmony Guitars, MONO and Teisco.

Responsibilities

• Function as the point of contact for marketing project requests from various internal and external teams.
• Define, create, and manage tasks and epics in JIRA, effectively translating marketing needs into actionable plans.
• Liaise with stakeholders to clarify requirements, set expectations, and communicate project progress.
• Work closely with the marketing team to prioritize tasks, manage backlogs, and oversee the execution of marketing projects.
• Ensure that marketing projects align with Vista Musical Intruments’s overall strategy and brand guidelines.
• Regularly review and report on project statuses, adjusting strategies and plans as necessary to meet objectives.
• Facilitate collaboration and communication across teams to ensure smooth and efficient project delivery.
• Liaise and manage external marketing agencies, ensure effective communications and set KPIs are met.

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 4+ years of experience in marketing project management, with a strong understanding of Product Owner methodologies.
• Proficiency in JIRA or similar project management tools.
• Excellent organisational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving skills and a results-driven mindset.
• Passionate about the music industry with a keen understanding of marketing trends and practices.

• Flexible Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products