JOB SUMMARY:

The key objective of the role is to ensure the successful implementation of the ERP system by providing expert level support and guidance to users.

ESSENTIAL DUTIES & RESPONSIBILITIES:

· · Serve as the subject matter expert on ERP HR systems and processes.

· Identify process improvements and system enhancements to support business needs.

· Ensure system design, configurations are as per the industry best practices

· Lead requirements gathering, process solutioning and serve as the IT partner to manage global HR requirements

· Manage third party vendors and related discussions

· Configure, test and implement ERP HR system changes.

· Manage HR specific interfaces and liaise with functional teams to facilitate the global rollout

· Manage data migration for new ERP HR implementations or upgrades.

· Develop training materials and provide user training on ERP HR system changes.

· Write detailed documentation of ERP HR processes and configurations both within and outside ERP HR system

· Monitor system performance and identify areas for continuous improvement.

· Provide maintenance support with inhouse support (Tier 1 and Tier 2) for ERP HR users experiencing technical issues.

· To carry out regular maintenance and updates of the ERP HR system include coordination with technical team for patches, updates

SKILLS/EXPERIENCE/EDUCATION REQUIRED:

· Bachelor’s degree in computer science or information technology.

· Project Management certification such as PMP, PRINCE2, CAPM etc. is preferred

· Minimum 5 years of Global ERP HR systems hands on experience including strong knowledge of SuccessFactors modules and SAP S4 HANA interfaces

· Highly proficient user of MS-Excel, Google Sheet, Google Docs and MS-Word.

· Experience with SQL programming and/or MS SQL database and experience with API and programming desirable

· Excellent proficiency in written and spoken English

Strong Interpersonal skills: Hold a high standard of ownership & growth mindset, open-minded, good at logical thinking & problem solving, multitasking, time management skills, good at communication & networking.

Stakeholder responsiveness : Actively co-work with different stakeholders; willing to contribute in cross-function projects; hold positive, harmonious, professional & respective relations with Stakeholders at all time; taking a forward-looking view and high emotional intelligence to support and influence stakeholders in key decision areas.

Job Description: Product: Office Furniture's

• Meeting with the development team to discuss product ideas.
• Analyzing market and industry product trends.
• Determining product feasibility costs and return on investments.
• Developing design ideas based on customer interests, budgets, and market research.
• Creating rough product designs using sketches and computer software.
• Conducting theoretical testing on design models.
• Creating full product designs and specifications using computer software modeling techniques.
• Selecting product materials and designing the product manufacturing process.
• Overseeing production and ensuring that products conform to market specifications and safety regulations.

Requirements

• Bachelor’s degree in mechanical engineering or a similar field.
• Previous experience working as a Office furniture product engineer.
• In-depth knowledge of CAD, AutoCAD, and CAM software.
• Advanced analytical and design skills.
• Excellent written and verbal communication skills.
• Knowledge of industry and market trends.
• Ability to visualize theoretical models and design ideas.
• A keen eye for detail.

Job Objective:

· Execute of products specification and oversees their life cycles.

· Support product development through ideation, prototyping and delivery

TECHNICAL SERVICE and PRODUCT SPECIFICATION

● Assist with troubleshooting of technical issues reported by customers

● Assist with preparation of test reports for product issues and/or routine used oil testing

● Assist to prepare product and technical related presentations and training

● Liaise with supplier on technical developments within the industry

● Research and assist in sourcing of additives (new / replacement / non-common specifications) with assistance from QA department

● Assist with formulation modifications to current products according to required changes to improve product quality

PRODUCT DEVELOPMENT

● Analyse properties and characteristics of existing products against other products in the market

● Support the development of new products, based on new technology applications

● Liaise with Business Development (BD) team on new product details

● Consolidate new product details and inform team of product completion

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 500  builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Mission

This person has two business to look at

1. Sleek Business Account - which is an account we give our customers when the get onboarded with us.
2. Company Secretary Services

Goal is to achieve a near 90+% of automation using AI for the company secretary services for us to bring in operational efficiency and help businesses with better operations management ant scale.

For Sleek Business Account increase our AUM and MAU by minimum of 20% in next 6 months from current levels.

Attributes

• Ability to influence stakeholders and get agreement on your thoughts and solutions
• Ability to understand users without they answering your questions
• Great people management skills
• Autonomy (proactively seeks out solutions without waiting for their manager to ask them)
• Persuasive (great listener and can move others to action)
• AI-ready and curious (ability to identify and deliver on opportunities for AI in our product suite)

Position Duties

• Should be able to get hands dirty, get deep into understanding the pain points of users without having input from them
• Thinking about simple solutions which create a bigger business impact, but at same time not loosing the long term focus.
• Has ability to present thoughts backing data
• Ability to convince stakeholders in what he/she believes
• Ability to think and execute on how AI can solve some of our business problems

• Minimum 5 years of product management experience. Working on a 0 to 1 journey will be an added advantage.
• Entrepreneur mindset to solve things and an attitude that any problem is my problem
• Experience with banking products will be an added advantage.

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Growth Marketing Specialist (CRM & Mobile)

Fixed term contract

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a growth marketing specialist you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 5+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing / hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience on using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more.
As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it!

Job Purpose

This is an Individual role. S/He supports on plant maintenance, follow up of CC & A3r, technical document update, MOC, and plant upgrading projects.

Job Highlights

· Plant Maintenance activities, e.g. Inspection, plan, documentation, etc.

· Follow up on actions of compliant check, HAZOP/process safety review, and audits.

· Maintain and update of technical document incl. P&ID, SOP, inspection list, MOC, etc.

· Plant upgrading projects.

· Collaborate with other departments / parties on Engineering/technical topics of the site

· Other tasks assigned by the supervisor

Requirements

· Diploma or Degree in Chemical/Mechanical/Electrical/Safety Engineering or equivalent.

· >3 years industrial working experience in Chemical/Process plant is preferred. While fresh graduates are also welcome.

· Knowledge in Process Safety management

· Knowledge in Plant maintenance & project management

· Quick learning and able to work independent

· Good communication in English (both Oral & Written) & MS Windows / Office knowledge

What We Offer

· Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.

· Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.

· Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.

· Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

Job Scope

1. To provide product and technical consultation to customers.
2. Product training for customers.
3. ISO9001:2015 and 450001 documentation work.
4. Review of daily service jobs performed by technicians.
5. Meeting with customer to resolve any technical issues.

Job Requirement

Degree/Diploma in Electrical & Electronics Engineering.

Familiar with ISO9001:2015 AND 450001.

At least 3 years working experience.

Good communication skills.

Familiary with power electronics, battery chargers, UPS and its related product would be an advantage.

We are looking for Payment Operations Senior Specialists to join our APAC Payment Operations Regional team in Singapore. 

Here’s how you’ll be contributing to the APAC Payment Operations Team

• Maintaining consistent and high level execution of recurring tasks & responsibilities within the designated domain;

• Investigating, solving and escalating any issues connected to respective domain in a timely manner;

• Acting as the first level escalation point on the cases and crisis level within own domain, and handling incidents in your area of expertise;

• Supporting stakeholders in solving complex problems related to their area of ownership and ensuring timely and relevant communication;

• Driving product and process improvement in their domain in collaboration with stakeholders;

• Coordinating product and processes related risk assessment and mitigation initiatives;

• Supporting or owning training and mentoring responsibilities of new and existing specialists.

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 5500+ Wisers with 125 nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

Purpose: The role will be responsible for performing equipment assembly according to assembly drawings that are able to meet customers' requirements and specifications.

Key Area of Responsibilities:

· Perform basic & advanced machine electrical wiring works.

· Assemble electrical or electronic systems or support structures and install components, units, subassemblies, wiring, or assembly.

· Perform assembly per assembly drawing, Bill of Material, Electrical and Pneumatic control diagram.

· Perform alignment, test, process inspection, integration, and product release procedures.

· Inspect wiring installations, assemblies, and circuits.

· Perform reporting in shop floor control system

· To ensure quality, efficiency, and delivery performance.

· Perform periodical calibration and maintenance for assembly tools.

· Handling quality and shipment documents.

· Participate in programs for improvement.

· Practice work safety and good 5S housekeeping.

Qualification & Experiences:

· Nitec/Higher Nitec/Diploma in Mechanical Engineering/Electrical Engineering/Mechatronic Engineering or equivalent course

· Fresh graduates are welcome

· Preferably with Workplace safety & health in Metal work certification

· Knowledge on assembly drawing.

(Note: must be able to commit to 12-hour shift work)

· A proactive team player who can work well with all colleagues.

· Possesses positive learning attitude and not afraid to accept challenages.

· Possesses a sense of inquisitiveness and enthusiasm in exploring possible solutions and outcomes.

· Possesses working knowledge on a CAD software, preferably on SolidWorks.

· Preferably able to prepare drawings from sketches, specifications and other modes of communication, including verbal instruction.

· Preferably able to perform basic tolerance analysis and geometry tolerance.

· Willing to take on hands-on tasks, such as product testing and crimping.

• Manage and track the entire renewal process, coordinating and communicating customer renewal intentions with Sales, Finance and other members of the organization
• Working closely with partners and customers internally and externally, understanding contracts and the different terms and conditions aligned with each customer
• Generating and sending quotes 120 days in advance that meet the customers contractual requirements
• Engage customers in a value discussion surrounding their renewal building relationships with key stakeholders to help aid on-time renewals
• Working closely with Account Managers and Customer Success Managers on customer strategies and sales plans
• Provide information to internal and external customers regarding quotes, reinstatement's, co-termination and consolidation of contracts
• Work in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region
• Provide information for internal management reporting
• Meet all contractual and reporting deadlines
• Perform additional duties as required

Our client, a company working in the Cyber Security Industry, is looking to hire an IAM Product Manager (Identity Access Management) to join their team in Singapore. Kindly find the details below

Responsibilities:

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates the company in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent as product expert at industry, channel, partner, and customer events. Education and Experience:
• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 5 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region

Purpose: To support in the preparation and processing of monthly routine payroll functions such as computing employees’ salary, benefits, claims and processing government related claims in a timely and accurate manner.

Key Area of Responsibilities:

· Process monthly payroll to ensure that all employees received their monthly salary on time and in the correct amount

· Administer employee-related insurance and flexible benefits scheme in accordance to insurance and HR policies

· Manage statutory claims such as NS Make-Up Pay claims, Government-Paid Leave claims, etc. in accordance with government policies

· Handle employees’ enquires relating to payroll and employee benefits

· Maintenance of employee data and proper filing of essential documents to ensure that latest employee data is available when required

· Upon request by employees, prepare employment certifications letters and supporting documents for reference checks by external parties.

· Support and participate in company continuous improvement program

Qualification & Experiences:

· Diploma / Degree in relevant discipline (E.g. Business Administration, Human Resource)

· At least 3 years of relevant experience in payroll administration and management

· Prior experience in payroll-related role, preferably using Times software, will be an added advantage

· Organised and meticulous in handling confidential information

· Able to work independently and as part of a team

· Proficient in Microsoft Office applications

· Familiarity with Singapore Employment Act and statutory guidelines (e.g. CPF, IRAS, MOM) preferred

Associate Specialist, QA

(12 month contract)

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Primary Responsibilities:

In this role, you will be responsible for all or subset of the key responsibilities below:

• Reviews and closes batch record
• Collaborates with Operations team to improve the batch record errors which includes trending analysis
• Performs batch disposition in SAP system and issues related batch disposition documentation
• Communicates to Qualified Person/Qualified Release Personnel on any information that may result in revoking of released status of any shipped material
• Discussion with Qualified Person/Qualified Release Personnel periodically related to batch disposition

Requirements:

• Diploma or Bachelor’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or any other relevant field
• Minimum 1 year of applied professional work experience in quality assurance / batch record reviews in pharmaceutical manufacturing environment.
• Good knowledge and understanding of GMP and application of pharmaceutical regulatory requirements.

Reg No: R22104540

EA License no: 94C3609

Your Career

As a Global Sales Support Specialist, you will provide support to our Field Sales Teams with quoting of complex deals, educating on one-off quotes to order inquiries, and advising on product configuration rules. You will also support short-term marketing sales promotions while collaborating with internal business partners to ensure that deals are moving forward.  

Leveraging your passion for knowledge sharing, you will facilitate training with the Field Sales Team on Quote to Order processes and procedures guidelines, educate new hires one Salesforce and advanced quoting sessions. You will also be able to identify system gaps or improvement opportunities and escalate to proper resources for resolution.

Each team member works out of a shared mailbox and is responsible for managing Global Sales Support activities with accuracy and speed.  Requests for assistance from an Account Manager are prioritised for completion based on revenue acquisition, customer relationship building and other forms of determining timing requirements. 

The Global Sales Support Specialist resides within the Sales operations organization and fulfils a variety of key support functions to help ensure revenue attainment.  This role will report to the Global Sales Support Manager.

Your Impact

• Hardware quoting and order tracking to ensure that deals are closed efficiently and accurately
• Collaborating with cross functional teams such as Sales Operations, Sales, and Deal Desk to improve the sales process 
• Reviewing and developing new processes to improve the effectiveness of the sales organization
• Providing training and coaching to sales on the contract and quote building process

• Job location: Jalan Buroh (West area)
• Will be required to travel to other office locations located in the Central region.
• Hybrid working arrangement.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!Ÿ

Job Responsibilities:

• Install and configure desktops, laptops, tablets (Android/iPad), printers, desk phones etc and relevant client and local applications.
• Install hardware and other peripheral components such as monitors, keyboards, printers, memory, and disk drives for users.
• Load and update specified software packages such as operating systems, word processing, spreadsheet, office productivity or other programs into designated computers.
• Provide software support to end users for issues related to windows operating system, browser, or other settings for running office productivity tools and global and local applications.
• Resolve incidents, problems, and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction.
• Support for SAP (SAP GUI and Printers), Fileserver, DHCP, DNS, Active Directory, FTP/SFTP for file transfers/EDI, with escalation to internal teams or relevant vendors where required.
• Provision of user in AD, including adding and maintaining users in appropriate systems.
• Responsible for the IT-onboarding for new joiners, with the prompt provision of computer and M365 email account.
• Responsible to ensure end user computing device security is up to date and managed.
• Recommend or perform minor remedial action to correct problems.
• Prepare and perform desktop refresh deployments and implementation in accordance with IT standards/strategies/road maps.
• Responsible for maintaining an up-to-date inventory list of all IT equipment at various locations.
• Adhere to digital workplace best practices, procedures, guidelines and compliance with audits and industry standards (CSV, ICS, etc.)
• Review and recommend improvement to existing processes, facilities and IT infrastructure.
• Work collaboratively with group IT and business departments

Job Requirements:

• Strong end user computing skills (desktop hardware & operating systems, office productivity software, desktop security system management & policies)
• Knowledge in performing basic network troubleshooting.
• Knowledge of Microsoft 365, Intune MDM.
• Knowlege of ASRS will be advantageous.
• Excellent analytical and problem-solving skills.
• Good communications skills.
• Good understanding of IT service management processes.
• Experienced in supporting VIP users.
• Experienced in implementing technological improvements for increase productivity.

Other Requirements:

• Bachelor's degree in Computing/Information Technology or equivalent.
• Minimum 3 years of hands-on experience in managing Windows 10/11 environment and supporting basic network infrastructure and servers.
• Demonstrate knowledge of end user computing management platforms, tools, frameworks, standards, policies, and trends.
• Demonstrate experience in deploying and supporting end user computing environments, preferably in multinational companies and across regions.
• Demonstrate proficiencies in office productivity tools (M365 suite), Microsoft Desktop and Active Directory technologies, Ivanti, Anti-virus, ZScaler and MFA.
• ITIL and Microsoft certification will be advantageous.
• Demonstrate ability to use remote administration tools.
• IOS and Android Mobile Device Management

Mandatory Skills

Job Overview:

We are seeking a CyberArk Support Specialist to join our team. This role focuses on supporting essential credential management of our CyberArk system and assisting users with various tasks. The ideal candidate will have hands-on experience with CyberArk, a solid understanding of change management processes, and the ability to work efficiently in a shift-based environment.

Key Responsibilities:

• User Query Management: Handle and resolve user queries related to CyberArk, providing timely and accurate support.
• Credential Assistance: Assist users in obtaining credentials for access to various systems and applications as per Part B requirements.
• Verification: Thoroughly verify the details of proposed changes before implementation to ensure accuracy and compliance.
• Shift Operations: Work in a shift-based environment, including graveyard shifts, to provide 24/7 support. Perform shift handovers and ensure continuity of operations.
• Report Generation: Generate and maintain various reports related to CyberArk activities and incidents.
• Shift Work Log: Prepare and update shift work logs, documenting key activities, issues, and resolutions.
• Mundane Tasks: Assist with routine and administrative tasks as needed to support overall operations.
• Security Policies: Adhere to and enforce security policies and procedures as governed by the organization.
• Learning and Development: Continuously update knowledge of CyberArk and related technologies. Willingness to learn new skills and adapt to evolving requirements.

Qualifications:

• Experience:
  • Minimum of 1-2 years of experience with CyberArk, including handling user queries and managing credentials.
  • Proven experience in managing change management processes and verifying change details.
• Technical Skills:
  • Familiarity with CyberArk PAM (Privileged Access Management) solutions.
  • Proficiency in generating reports and managing shift operations.
• Soft Skills:
  • Strong problem-solving abilities and attention to detail.
  • Excellent communication skills and the ability to work effectively in a team.
  • Ability to work under pressure and handle multiple tasks simultaneously.

Shift:

• Must be available to work in shifts, including graveyard shifts, and provide 24/7 support as required.

Shift work is 8am – 8pm, 8pm – 8am

Quality Support, Specialist

(12 month contract)

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Primary Responsibilities:

The role will ensure and maintain high standards of quality and compliance within client’s organization.

In this role, you will be responsible for all or subset of the key responsibilities below:

• Perform laboratory system lifecycle management, including system qualification/retirement, commissioning/decommissioning, calibration and maintenance, system administration, and periodic reviews, in accordance with approved procedures and standard lead time.
• Raise Computerize Maintenance Management System (CMMS) request form to create/update/delete SAP master data related to laboratory system.
• Raise purchase request and perform orders confirmation and accrual for laboratory system lifecycle management, inventories, maintenance and repairs orders.
• Liaise with vendor to ensure contractor management documentation and assigned vendor tasks are completed within assigned lead time.
• Perform and review of Quality documents such as eshopfloor logs, eVal and etc.
• Assist in conducting laboratory investigations and ensure effective implementation of related actions within the agreed timeframe.
• Provide inputs for the development and revision of Standard Operating Procedures, Work Instructions and other GMP documents.
• Maintain proper laboratory/storage area housekeeping/5S and ensure inspection readiness.
• Execute section and Quality improvement initiatives and other special projects.
• Any other duties as assigned by reporting manager
• Provide skills training to other team members, ensuring they have the necessary knowledge and competencies to perform their duties effectively.
• Conduct troubleshooting of laboratory system lifecycle, identifying and resolving any issues that may impact the business/work efficiency.
• Assume role of Subject-Matter-Expert of laboratory system lifecycle, collaborates closely with other site and above-site functions. This includes actively participating in discussions, sharing expertise, and providing input to ensure alignment and consistency across the organization.
• Support Reporting Manager in planning of routine operations tasks to ensure completion within stipulated timeline.
• Support and respond to audit requirements and findings.
• Perform assessments of compendial updates and implement changes to Standard Operating Procedures, Work Instructions and other GMP documents.

Requirements:

• Diploma or Bachelor’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or any other relevant field
• At least 3 years of relevant working experience in GMP environment with quality control laboratory experience within the pharmaceutical/chemical manufacturing.
• Competency in analytical chemistry tools such as HPLC, root cause analysis methods and tools.

Reg No: R22104540

EA License no: 94C3609

Mandatory Skills

Job Overview:

We are seeking a CyberArk Support Specialist to join our team. This role focuses on supporting essential credential management of our CyberArk system and assisting users with various tasks. The ideal candidate will have hands-on experience with CyberArk, a solid understanding of change management processes, and the ability to work efficiently in a shift-based environment.

Key Responsibilities:

• User Query Management: Handle and resolve user queries related to CyberArk, providing timely and accurate support.
• Credential Assistance: Assist users in obtaining credentials for access to various systems and applications as per Part B requirements.
• Verification: Thoroughly verify the details of proposed changes before implementation to ensure accuracy and compliance.
• Shift Operations: Work in a shift-based environment, including graveyard shifts, to provide 24/7 support. Perform shift handovers and ensure continuity of operations.
• Report Generation: Generate and maintain various reports related to CyberArk activities and incidents.
• Shift Work Log: Prepare and update shift work logs, documenting key activities, issues, and resolutions.
• Mundane Tasks: Assist with routine and administrative tasks as needed to support overall operations.
• Security Policies: Adhere to and enforce security policies and procedures as governed by the organization.
• Learning and Development: Continuously update knowledge of CyberArk and related technologies. Willingness to learn new skills and adapt to evolving requirements.

Qualifications:

• Experience:
  • Minimum of 1-2 years of experience with CyberArk, including handling user queries and managing credentials.
  • Proven experience in managing change management processes and verifying change details.
• Technical Skills:
  • Familiarity with CyberArk PAM (Privileged Access Management) solutions.
  • Proficiency in generating reports and managing shift operations.
• Soft Skills:
  • Strong problem-solving abilities and attention to detail.
  • Excellent communication skills and the ability to work effectively in a team.
  • Ability to work under pressure and handle multiple tasks simultaneously.

Shift:

• Must be available to work in shifts, including graveyard shifts, and provide 24/7 support as required.

Shift work is 8am – 8pm, 8pm – 8am

About SLB

We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.

At SLB, we recognize that our innovation, creativity and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a culture of inclusion that unlocks the benefits of our diversity. We want to ensure that everyone feels a sense of belonging here and we encourage, enable and empower our people to foster inclusivity, build trust and demonstrate respect for all across the organization.

Global in outlook, local in practice - and with a united shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

In this position, you will be working on Cameron products and services. Cameron is part of the SLB product family and is a leading provider of flow equipment products, systems and services to worldwide oil, gas and process industries.

Mechanical Engineer – Product Design / Flow Control / Choke products

Job Description:

Support the Engineering Manager and SETC Engineer in checking and approving drawings/designs of Surface Product to meet customer’s requirement, Cameron Engineering and API Standards.

Support the manufacturing and refurbishment of the Flow control, Choke products, via the disposition of NCRs and RGRs. The Engineer will also be appointed as the Lead Engineer for project work, assisting the SETC Engineer.

Roles and Responsibilities:

• Responsible in assisting the Engineering Manager and SETC Engineer in troubleshooting field installation problems
• Support the goals and programs established by the management team. Included in the roles and responsibilities of the Engineer are:
• Checking and approving drawings, information and documentation which meets Cameron engineering standards to enable the manufacturing group and other departments to produce and market the Company’s product.
• Attend and initiate Design and Development Planning and Review session to meet customer’s and industry’s need.
• Guide and lead Junior Design Engineers and Designers on Engineering Design Work.
• Carrying out and direct design and development work to meet customers’ and/or the industry’s need.
• Conduct Engineering Training and Lesson Learnt sessions.
• Facilitate and/or conduct Root Cause Analysis session for SQ/PQ related incidents.
• Provide regional engineering support as instructed by Engineering Manager.
• Working and direct work within stated procedures to ensure that design records/control is maintained.
• To be capable of executing or participate in Stackup Test.
• To be capable of customer engagement.
• To be capable of performing design calculations and design analysis.
• To be capable of performing/conducting Value Engineering workshop and projects.
• To be capable of reviewing and disposing Non-Conformance or Aftermarket (RGR) product/equipment.
• Be familiar with Industrial Standards, Company products, design principles, manufacturing techniques

Qualifications and Experience

• Degree in Mechanical Engineering from a recognized university.
• Ability to produce drawings/sketches to illustrate design/idea

Quality Support, Associate Specialist

(12 month contract)

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Primary Responsibilities:

The role will ensure and maintain high standards of quality and compliance within client’s organization.

In this role, you will be responsible for all or subset of the key responsibilities below:

• Perform laboratory system lifecycle management, including system qualification/retirement, commissioning/decommissioning, calibration and maintenance, system administration, and periodic reviews, in accordance with approved procedures and standard lead time.
• Raise Computerize Maintenance Management System (CMMS) request form to create/update/delete SAP master data related to laboratory system.
• Raise purchase request and perform orders confirmation and accrual for laboratory system lifecycle management, inventories, maintenance and repairs orders.
• Liaise with vendor to ensure contractor management documentation and assigned vendor tasks are completed within assigned lead time.
• Perform and review of Quality documents such as eshopfloor logs, eVal and etc.
• Assist in conducting laboratory investigations and ensure effective implementation of related actions within the agreed timeframe.
• Provide inputs for the development and revision of Standard Operating Procedures, Work Instructions and other GMP documents.
• Maintain proper laboratory/storage area housekeeping/5S and ensure inspection readiness.
• Execute section and Quality improvement initiatives and other special projects.
• Any other duties as assigned by reporting manager
• Provide skills training to other team members, ensuring they have the necessary knowledge and competencies to perform their duties effectively.
• Conduct troubleshooting of laboratory system lifecycle, identifying and resolving any issues that may impact the business/work efficiency.
• Assume role of Subject-Matter-Expert of laboratory system lifecycle, collaborates closely with other site and above-site functions. This includes actively participating in discussions, sharing expertise, and providing input to ensure alignment and consistency across the organization.
• Support Reporting Manager in planning of routine operations tasks to ensure completion within stipulated timeline.
• Support and respond to audit requirements and findings.
• Perform assessments of compendial updates and implement changes to Standard Operating Procedures, Work Instructions and other GMP documents.

Requirements:

• Diploma or Bachelor’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or any other relevant field
• At least 1 year of relevant working experience in GMP environment with quality control laboratory experience within the pharmaceutical/chemical manufacturing.
• Competency in analytical chemistry tools such as HPLC, root cause analysis methods and tools.

Reg No: R22104540

EA License no: 94C3609

Your Career

As a Palo Alto Networks Specialist Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings. 

Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).

The Cortex Specialist Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.

Your Impact

• Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps

• Present to customers as our expert at all levels in the customer hierarchy from technician to manager

• Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps

• Work closely with product and engineering to debug and correct challenges encountered during POCs

• Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary

• Create new demo scenarios and use cases

• Discuss complex platform architectures to prospects

• Respond effectively to RFIs/RFPs while serving as the main technical point of contact

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS

• Possess at least a Diploma in IT related fields or equivalent.
• Applicants without IT qualification may still apply but must have at least 2-3 years of sales experience.
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

Team Summary

The Product and B2B marketing team is a passionate and dedicated team with a high-performance culture to lead and execute experiential marketing to raise awareness and generate demand through the creation, curation of Product and B2B Marketing Strategies. Success is achieved through collaboration with cross functional teams across Visa to speed up product and solution adoption, migration and retention to deliver business growth.

Overview of the Product & B2B Marketing Director at Visa:

As Regional Director, you will have a dual reporting line to the Sr. Director of Asia Pacific’s Product & B2B Marketing and the Visa Commercial Solution, Vice President of Global Product & B2B Marketing. You are responsible for leading regional marketing programs for Visa’s Growth Engine.

In this role, you will be the link that connects our regional product strategy to the tactics needed to drive success in sales and marketing. You will use strategic insights and data to drive the development of positioning, value proposition and messaging that resonates with buyers and enables our sales teams to be successful. You will collaborate and partner with our global and communications teams to co-design, develop and deliver innovative programs and marketing initiatives to achieve AP’s goals and objectives.

Key Responsibilities

Be a strategic leader:

• You will lead development of regional marketing strategies, in close partnership with global, regional and country teams to engage our clients and deliver against Visa’s business and marketing goals
• Be the expert on our target audiences, and their advocate inside Visa, who they are, how they buy and their key buying criteria and then distilling the deep insights to develop value propositions and messaging
• You will help develop marketing that articulates value propositions, sets forth positioning and messaging, and activation of experiential strategies relevant to the regional priorities
• You will lead, direct and manage agencies to accomplish strategic marketing projects to support the business and drive concreate outcomes.

Drive Visa Commercial Solution ecosystem awareness and thought leadership:

• Work with Global Product & B2B Marketing to help shape industry thought leadership content and promote across B2B ecosystem audiences
• Partner with regional Communications lead to plan and execute thought leadership programs with and through Media Partners
• Accelerate bringing more products and solutions to market:
• Work in partnership with product and sales to deploy a B2B awareness and lead generation campaigns targeting Financial Institutions, FinTechs, BPSPs, Strategic Partners, Large Mid-Market Commercial Accounts, SMBs, and Government Institutions
• Work to localize, build and deploy sales enablement content to help Visa Commercial Solution product & sales team engage clients and partner
• Localize and launch Visa.com and owned channel content in support of B2B campaigns
• Build and activate experiential digital marketing strategies and plans to advance an always-on content strategy to build awareness and drive demand
• Help accelerate end user adoption and usage through:
• Work closely with country Client Marketing teams to drive client engagement in support of building cardholder activation, acquisition and usage
• Engage with strategic partners to drive regional co-marketing efforts

1. Within Miltenyi Biotec’s Global Technical Support Team, you join our group of global specialists supporting Miltenyi´s various product portfolios. You provide expert-level technical support, deliver product trainings, and support products along their complete lifecycle. 
2. You provide Technical Support to worldwide colleagues (sales, support and service), distributors and customers. This includes answering inquiries, providing application support, investigating and troubleshooting technical issues. You handle complaints in collaboration with other departments. You carefully document your support activities and also collect, analyze and communicate data required for analysis of product performance. You manage and maintain our product knowledge database.
3. You occasionally provide on-site support during customer demos, instrument installations or troubleshooting. 
4. You create, manage and deliver product training in-house and in the field worldwide. 
5. You support products by working with marketing, R&D and production during all stages of the product lifecycle. 
6. You take part in global projects to develop processes, tools and to launch new products.