The Product Director is a senior leadership role responsible for shaping and executing the product strategy of an organization. This position plays a pivotal role in defining, planning, and overseeing the development of products that meet customer needs, drive business growth, and align with the company's strategic goals. The Product Director typically reports to the Chief Product Officer or another executive leader.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the company's overall objectives.
   Define and communicate product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to understand customer needs, market trends, and competitive landscapes.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a comprehensive product roadmap outlining short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 5-8 years of experience in product management, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends relevant to the product.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Director is instrumental in driving the success of the organization's products, from concept to launch and beyond. They are responsible for shaping the product strategy, overseeing development, and optimizing performance to meet business objectives and customer satisfaction.

Company Description

GN Hearing Pte. Ltd is a distributor of hearing aids and accessories for GN Group in Singapore and Malaysia. The company supplies hearing aids directly to hospitals and private clinics in Singapore and Malaysia. Candidates will have the opportunity to work on life-changing products and be part of a team committed to enhancing the lives of people with hearing loss.

Role Description

We are hiring for the position of Customer Service & Operation Specialist.

Oversee the operational and logistics needs for Singapore and Malaysia business with hands-on proactive management of Inventory and supply chain stakeholders to enhance efficiencies

and drive synergies.

Job Requirements

- Manage inventory for the hearing aid distribution business in Singapore and Malaysia.

- Responsible for accurate inventory forecast planning for all stock and marketing material.

- Follow-up on supply and product availability issues with supplier.

- EOL (End Of Life) SKU planning and execution

- New product launch operational planning

- Quarterly inventory stocktaking

- Order processing and delivery to Singapore hospitals, retail clinics and suppliers.

- Coordination with customers, production, lab technician and suppliers.

- Handling returns, replacements and repairs of hearing Aids.

- Managing customers' inquiries, complaints or feedback.

- Obtaining & evaluating all relevant information to manage inquiries and complaints.

- Escalating issues of commercial sensitivity including trends

- Monitor customer interactions & transactions to ensure completion of actions and closure.

- Record details of inquiries, interactions, comments & complaints & actions taken in the Customer Relations Management system

- Engage with stakeholders of the organization in the achievement of team KPls.

Qualifications

- At least 3 years experience in customer service.

- At Least 3 years experience in inventory management.

- Passion in offering the highest level of customer care and support to partners.

- Process-oriented with a track record of completing tasks in a structured and orderly manner.

- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and external stakeholders.

What we offer:

- Attractive salary and benefits.

- An inclusive work environment with excellent work culture.

At GN Hearing Pte. Ltd. we are committed to creating an inclusive workplace that celebrates diversity of backgrounds and cultures. We welcome applications from individuals with different abilities, and individuals from all races, ethnicities, genders, religions, and beliefs.

Interested applicants please write to [email protected].

Job Description

• Industry/ Organization Type: Manufacturer/ Mineral Fertilizers
• Position Title: Trade Operations Specialist/ Shipping Operations Specialist
• Working Location: Shenzhen, China
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to USD80,000 per annum
• Duration: Permanent Role

Key Responsibilities

• Assist the Trade Operations Manager in implementing commodity trading contracts signed.
• Review and check contract clauses, ensuring compliance and accuracy.
• Formulate import Letter of Credit (LC) applications in accordance with the contracts.
• Liaise with commercial banks on the issuance of LCs.
• Ensure full compliance of LC documents with the terms and conditions of LCs.
• Review trading contracts and follow up on shipping logistics arrangements.
• Handle shipping documents such as Bills of Lading, Mate's Receipts, and other required documentation.

APPLY NOW!!!

• At least Diploma with minimum 3 years of related experience in Operations & Logistics, Import & Export Documentation and Shipping.
• Able to handle complex logistics arrangements (bulk shipments) and must have proven experience with bulk conventional vessels, specifically in handling fertilizer or other commodity bulk shipments.
• Prior experience in handling full shipping documents, including LC and Bill of Lading.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65953 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Overview:

We are seeking an experienced and highly motivated Quality Assurance Lead to spearhead the Quality Assurance (QA) pillar within our Digital Transformation Office. The successful candidate will play a pivotal role in ensuring the quality, cybersecurity, and compliance of domain products align with the client's standards. This leadership position requires a strategic thinker with a strong background in QA methodologies, cybersecurity practices, and compliance frameworks.

Responsibilities:

1. Define and Develop Controls, Procedures, and Metrics:

• Develop and implement an overall QA strategy aligned with the client’s goals and objectives.
• Lead the definition and development of controls, procedures, and metrics for quality, security, and compliance during the development and sustainment phases. (in areas like DevOps, CICD Pipeline, Functional Testing, Security Vulnerability etc)
• Communicate and harmonize these controls, procedures, and metrics across projects/products delivery teams to ensure consistency and alignment with client standards.
• Identify areas for process improvement and implement best practices to enhance efficiency and quality.

2. Independent Quality Assessment:

• Conduct independent quality assessments on domain products, collaborating with project/product delivery teams to address findings and mitigate risks.
• Be accountable to the client's Governance Board for product acceptance and deployment release, including the clearance of vulnerability assessment reports.

3. Periodic Compliance Checks:

• Conduct independent periodic compliance checks on selected systems annually, post system go-live, based on applicable standards, policies, and directives.
• Identify risks and compliance issues, submit reports detailing findings and recommendations, and track the rectification progress by project/product teams until closure.

4. Continuous Improvement:

• Drive continuous improvement efforts to enhance IT quality, security, and compliance for domain product delivery.
• Identify opportunities for improvement and suggest recommendations, including the exploration of automation tools and methods to streamline processes.

5. Risk Management:

• Identify and assess potential risks to the quality of software products and develop mitigation strategies.
• Work proactively with key Project Members e.g. Project Manager and Test Manager to prevent and address quality issues throughout the development lifecycle.

Job Requirements/ Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Minimum 10 years of experience in project delivery role for IT/ Consulting domain
• Proven experience (min 5 years) in a leadership role within Quality Assurance, focusing on product quality, cybersecurity, and compliance.
• In-depth knowledge of QA methodologies, cybersecurity best practices, and compliance frameworks.
• Strong understanding of controls, procedures, and metrics used in software development and sustainment.
• Experience with vulnerability assessment and resolution processes.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Proven track record in driving continuous improvement initiatives.
• Relevant certifications (e.g., CISSP, CISM, ISTQB) will be a plus.
• Singapore Public Sector experience will be a plus

We are looking for a Senior Performance Marketing Specialist who will take personal responsibility for the success of new and existing clients’ PPC campaigns and make them his or her own. In this position, the Performance Marketing Specialist will be responsible for all tasks related to client’s PPC campaigns including keyword research, conversions rates, bidding strategy, landing page optimization, call to action, ad copy and campaign management.

The Performance Marketing Specialist is required to participate in all aspects of the client’s paid search campaigns, including initial planning, implementation, monitoring, optimization, analysis and reporting. The Performance Marketing Specialist is also responsible for day to day progress of clients’ PPC campaigns and ensuring timely completion and success of related tasks.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 2 days per week

Responsibilities:

• Keyword research, creating of ad copy, conversions rates, bidding, call to action and campaign management
• Assist with timely planning and execution of PPC campaign
• Analyze keyword costs, split testing, landing pages, cost per conversion and inform management of client opportunities, potential risks, and other key issues
• Data analysis and tracking via Google Tag Manager and Analytics
• Generate monthly reports with data-driven recommendations
• Properly link Ads with Webmaster Tools and Google Analytics
• Clear communication on PPC best practices to team members and guide them on how to apply to our client campaigns
• Proactively contribute to account strategy and provide recommendations to meet clients’ goals
• Responding to clients’ emails and call
• Maintain knowledge of industry news including best practices

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year Google Ads experience OR 1-year experience in a digital marketing agency environment
• Must hold the relevant Google Ads certifications
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Your Next Company

My client is a Software-As-A-Service company in the Freight Forwarding industry. With a strong presence in APAC & US and a recent closed funding round, they are looking for a highly qualified Senior Product Manager to join their team in Singapore.

Key Responsibilities

• Define and execute product vision, strategy, and roadmap.
• In charge of product innovation and development.
• Work closely with Product Marketing team for Go-To-Market strategy and product launches.
• Serve as a product evangelist while taking care of the entire software/product lifecycle.
• Drive market research and conduct market analysis.

Requirements

• At least 7-10 years in B2B Product Management in Software-As-A-Service.
• Bachelor's Degree in Computer Science, Computer Engineering or related fields.
• Prior experience in the Supply Chain and / or Logistics industry.
• Prior experience in Software Development Lifecyle is a must.
• Strong stakeholder management with knowledge in reporting/analytics/business intelligence platforms.

Apply now or reach out to me at [email protected] for a confidential discussion.

Raymond Ler: Registration No.: R1876114 | EA License No.: 21S0433 | Company Registration No.: 201314085N

This role is required to support Branch in payroll, billing administration and management of contracts. To provide premium and value-added services to candidates and client. Ensure timely and accurate payroll processing and billing.

Responsibilities: -

• Managing contractors’ payroll and billing to client using in-house payroll system
• Processing of Weekly/Monthly payroll for contractors
• Ensure payroll and billing accuracy
• Collaborate with Operations and Finance on payroll and billing matters
• Generate weekly and monthly payroll and billing reports
• Pay and bill hours reconciliation
• Margin Analysis before payment to contractors
• Filing of form IR21 (Tax Clearance) for foreigners and check IR8A for candidates
• Submitting NS Make-Up Pay claim for contractors
• Submitting insurance claim for contractors
• Submitting of CPF Refund / Adjustment
• Application for refund on Government Paid Leaves
• Ensure local statutory, tax, policy and internal compliance are fulfilled

Requirements: -

• Minimum Diploma holder, preferably in Accounts or Finance / CAT or LCCI Holder
• Minimum 2-3 years of relevant Payroll experience
• Minimum 1-2 years in the service industry, preferably in a target-oriented environment
• Ability to handle high volume of requirements and tight deadlines
• Good knowledge of Employment Act and Payroll Processes
• IT savvy
• A team player with strong interpersonal skills
• Strong administrative and time management skills

If you feel that your profile is suitable for this position, please click on ‘APPLY NOW’ to submit your application.

Kindly provide details of your availability and expected salary in your resume. All information will be kept strictly confidential and shortlisted candidates will be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Sourcing Specialist to be part of their Sourcing team for ongoing transformation projects. They are located in the West – easily accessible.

The Responsible of Sourcing Specialist are:

• Responsible for tactical sourcing of new parts to new and existing approved vendor list suppliers
• Responsible for price analysis and lead time negotiation with new suppliers
• Responsible for the negotiation to ensure and improve suppliers' price competitiveness, lead-time and on time delivery
• Responsible for RFQ (Request For Quotation)
• Responsible for creating Supplier contracts and negotiating for the terms and maintain Agreements in SAP
• Responsible for vendor management to ensure approved vendors meet the delivery, quality and cost standards
• Responsible to provide customers with solutions and internal cross functional teams, for cost effectiveness

Job Requirements:

• Minimum 2 years of sourcing experience in Oil and Gas / Shipyard industry
• Good command in English

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Information and Research Specialist, Asia

Salary ~$84,000

As an Information and Research Specialist with this global firm, your key responsibilities will include:

Legal Research:

• Conducting in-depth legal research to analyse regulatory frameworks and legal developments.
• Providing business research support, including the analysis of companies and the preparation of research reports for due diligence purposes.

Horizon Scanning:

• Offering comprehensive horizon scanning to stay abreast of information relevant to legal practice.
• Ensuring current awareness by regularly updating colleagues on pertinent legal information.

Training and Guidance:

• Providing training and guidance on legal information sources, business information sources, databases, and internal systems.
• Conducting new joiner training sessions and refreshers to enhance team members' skills.

Vendor Management:

• Managing vendor relationships to optimize resources and negotiating contracts for information services.

Global Support:

• Supporting colleagues globally on wider Knowledge & Learning initiatives.

Database Skills:

• Proficient in utilizing various databases, such as: Legal Centric; Mergermarket; Debtwire; Practical Law; Lexis Nexis; Factiva; Filings Expert; Westlaw; Orbis
• Your role is crucial in ensuring the availability of accurate and timely information, supporting legal and business decision-making processes within the organization.

About you:

• 6-8+ years of relevant experience
• Law firm or professional services background useful, but not a pre-requisite.
• Demonstrable track record of diligent, organised work
• First-class communication and relationship skills to enable effective working with a variety of stakeholders

Apply today to find out more.

Sloane | Shorey

Sloane Shorey Consulting is a Singapore based boutique executive search firm founded in 2016. We specialise in the recruitment of management professionals for corporate risk management, financial services risk and regulation and risk consulting across Asia.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Responsibilities

• Attending to customers' enquiries and orders' status via calls or emails
• Processing customer orders and quotations for sales team
• Coordinating logistics, scheduling orders
• Follow up on sales orders
• Assist other departments administrative tasks
• Ad hoc duties as assigned

Requirements

• Nitec in any discipline
• With 1 year of sales support or customer service experience
• Availability to start work within short notice will be ideal

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Swiss multinational healthcare company.

Job Summary

The Regulatory Affairs Specialist will support major APAC Regulatory projects (e.g. the IVDR and RIMS project). He/she will help with the operational matters for the project management, including maintaining a variety of database and Dashboard, monitoring the project timelines & following up with stakeholders on action items. He/she will work closely with local, regional and the global stakeholders to provide technical support and insights.

Duties & responsibilities

• Support global/regional product launch projects, managing and coordinating launch planning & submissions in APAC markets, and providing countries with regulatory support and guidance
• Support the APAC countries with the Regulatory Information Management System (RIMS) and RIMS
• Support capacity building trainings
• Support of the Q&R Regional meeting
• Update of the Q&R G Site and support of Reg Operations and Strategy CoP and respective Squads
• Be the RIMS Business Administrator and work closely with countries and stakeholders to optimize the functions and processes to achieve submission excellence.
• Help countries to clean up their data via automatically uploads
• Develop submission folders to drive submission management (reduce double archiving of registration dossiers)
• Governance of Data in RIMS
• Provide overviews of registration activities in APAC and establish dashboard for countries for the management teams
• Provide registration status of projects to the region
• Engage affiliates in proper RIMS usage
• Administrative support of trainings
• Support other strategic regulatory projects as required by business

Requirements

• Education background in Data Science or Science will be preferred.
• At least 2 years of work experiences in IVD/Medical Device industry or healthcare sector will be preferred.
• Project Management experience is a plus.
• IT savvy and likes new tools.
• Good analytical skills with some business acumen.
• Strong communicator and collaborator.
• Able to proactively detect problems and come up with sound solutions, always deliver high standard of work with customer-centric mindset, and able make sound recommendations to all stakeholders.
• 6 months contract with extension

About Us:

Join our vibrant team as a Recruitment Specialist at TG Singapore, a dynamic recruitment agency dedicated to connecting top talent with exceptional opportunities across various industries. We are committed to fostering a collaborative environment that values initiative, creativity, and continuous growth.

Role Overview:

As a Recruitment Specialist you will be a pivotal link between clients and candidates, utilizing your expertise to match exceptional talent with the right opportunities. You will play a crucial role in establishing and nurturing strong relationships while effectively managing the recruitment process.

Key Responsibilities:

Client and Candidate Management:

• Cultivate robust relationships with clients through regular calls and visits, ensuring a deep understanding of their needs and preferences.
• Strategically align suitable candidates with client requirements, focusing on temporary, contract, and permanent placements, while maintaining a record of successful placements.
• Develop sourcing strategies and assess candidate suitability, conducting comprehensive interviews and providing valuable guidance to build a pool of qualified candidates.
• Provide proactive support to candidates, offering advice on CV enhancement, interview techniques, and managing expectations to create a positive experience.

Systems, Operations, and Team Collaboration:

• Ensure adherence to administrative procedures, maintaining accurate records, and updating job postings to facilitate smooth operations.
• Collaborate effectively within the team, actively contributing to achieving collective goals while fostering a positive and supportive work environment.
• Embrace a sales-oriented approach, demonstrating resilience and a proactive attitude towards achieving set objectives.

Requirements:

• Preferably possess CEI (basic, non-FDW) certification.
• Minimum Diploma Holders; entry-level candidates are welcome.
• Strong sales orientation, resilience, and an unwavering commitment to success.
• Fluency in spoken and written English.

Why Join Us:

• Opportunity to be part of a dynamic and supportive team dedicated to excellence in recruitment.
• Collaborative work culture that encourages innovation, initiative, and professional development.
• Excellent opportunities for career growth and advancement within an expanding organisation

Join our team and be a part of shaping exceptional careers! If you're enthusiastic about making impactful connections between talent and opportunities and possess the drive to excel in recruitment, we invite you to apply now!

#RecruitmentConsultant #JoinOurTeam #CareerOpportunities

The High Priority Escalations Team is part of Global Response Operations whose mission is to advocate for and protect every person, community, and business from risk. We do this by identifying, preventing and mitigating integrity and support risks across the Meta ecosystem, particularly during critical moments.

The High Priority Escalations Team focuses on strategically investigating, enforcing and coordinating response for the most important issues on Meta’s Family of Apps. The Team designs and implements immediate and mid-term mitigation plans to implement Meta policies and leverage operational expertise.

We respond to real-time crises, identify and evaluate emerging risks, conduct risk-related investigations and assess what we could be doing to best benefit our communities. The team is responsible for understanding, communicating and mitigating new, emerging and highly ambiguous operational risks. The team has deep understanding of Meta’s systems across tools, products, policies, processes, which allows us to design and deploy a diverse set of short-term and systemic mitigation strategies to accurately respond to risk across platforms, domains, policy and regions, in close collaboration with XFN. The team is at the forefront of managing crises, elections, and other unknown or fringe issues that occur on our platforms.

This is an exciting opportunity to help drive impact and strengthen user trust on Meta’s family of apps.

This a full time role based in our Singapore office.

RESPONSIBILITIES

• Review and investigate high priority escalations across Meta’s family of apps and respond to sensitive inquiries
• Address sensitive content and ads issues, including but not limited to content relating to offensive images and writings, offensive or derogatory language, or other offensive or controversial material including graphic videos or images
• Interpret and enforce Meta’s terms of service (including but not limited to Community Standards, Advertiser & Commerce Policies and Product specific guidelines)
• Be comfortable using various internal tools for escalations management and ensure tooling gaps are surfaced appropriately
• Adapt to changing requirements and scope on escalations and prioritize requests effectively
• Solve problems on Meta’s family of apps and propose creative solutions in high pressure escalations, ambiguous scenarios and work with a sense of urgency
• Showcase grace under pressure and ensure effective and timely communication with multiple internal stakeholders including but not limited to Public Policy, Core Policy, Legal, Sales, Product and Engineering
• Work in a 24/7 Global team which requires on call shifts including rotational weekends and after-hours work
• Understand the Escalations ecosystem and leverage different teams for their primary expertise as required
• Proactively and independently gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements
• Ensure seamless collaboration with the Global team and partner cross functional teams

MINIMUM QUALIFICATIONS

• 5+ years of operations experience in Escalations Management, Risk Management, Consulting or a similar role
• Strategic thinker with proven track record of transforming operations to enhance customer experience through innovation and continuous improvement
• Demonstrated experience building relationships and influencing across functional boundaries and/or globally
• Experience managing projects and coordination with a variety of Global cross-functional partners
• Experience making judgments under tight deadlines and competing priorities

PREFERRED QUALIFICATIONS

• 3+ years in an Investigations, Trust & Safety or Online Operations role for a tech company
• Bachelor's or advanced degree in business, philosophy, policy, information systems, journalism, legal, Government entities or equivalent
• Experience with analytical tools (like Excel or SQL) to drive analytics and operational decision making
• Expertise managing projects or programs across timezones with multiple stakeholders

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Responsibilities:

• Develop and plan strategies to grow the company digital device business
• Handling education business industry in Singapore
• Liaising with various schools (Primary, Secondary, JC), Polytechnics, University, International school, etc). on the usage of company digital device
• Work closely with teachers and Ministry of Education or Curriculum Developer
• Maintain good relationship with educational authorities (NIE, MOE, Math Association, Teaching Institutions or Teachers)
• Plan, coordinate and execute activities for education sector (eg. Workshop)
• Coordinate, plan and implement in terms of teaching material
• Conduct market research and monitor competitor activities in Education Sector
• Participation of Educational conference, Trade shows, Road show.

Requirements:

• Bachelor Degree or Diploma in any discipline
• Prior working experience liaising or working in Education industry
• Good connection with Singapore education authorities

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities:

• Manage the work, plan activities of direct report(s) to ensure timelines are met, work accuracy and efficiencies are achieved
• Implement project goals according to agreed budget, time, and quality
• Self-responsible for process-related introduction of new and further develop existing IT systems (digitization), e.g., through cost-benefit analyses
• Participation and representation in cross-segment committees and independent decision-making of decisions on implementation for the area responsible in OTC processes
• Creation and tracking of business cases for the project
• Definition and management of project teams
• Risk management, and active change management
• Creation of updates for the steering committee and stakeholder management
• Define, streamline and implement standardized processes across Customer Service teams
• Coordinate processes with users (business line representatives, functional representatives)
• Implementation of solutions/tools in IT systems (e.g. S4/Hana, CRM, D365, Microsoft Office tools, etc.)
• Training of processes and tools to Customer Service e.g., via Key User Meeting
• Involves and participates in ERP Regression Testing, where applicable, on new tools/systems
• Continuous Improvements to identify process gaps through e.g., Six Sigma methodology (DMAIC) and implement improved changes
• Provides regional 1st/2nd level support for key users or acting as key user for Customer Service team

Job Requirements:

• Minimum a University Degree is preferred
• At least 8-10 years in a Customer Service position managing full order-to-cash cycle
• Experience working with different tools/systems e.g., ERP system, S4/Hana or SAP, CRM, IBP, Microsoft Office etc. is advantageous
• Project Management skills
• Strong exposure in process mapping and a 6 Sigma Green Belt Certification is preferred
• Experience in working with and developing PBI report is an added advantage
• Good communication and interpersonal skills working with both internal, external stakeholders and across all levels
• Good team player, Independent, meticulous, organized, possesses positive attitude and able to multi-task
• Leadership skills in managing people across different levels in the organization

To apply, please visit www.gmprecruit.com and search for Job Reference: 23730

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Job Description

• Solid technical skills, able to Meeting with software manager to discuss projects.
• Conduction software feasibility studies to upgraded software system.
• Reviewing updated software systems.
• Assigning task to junior developer such as coding, testing, debugging, analytics.
• Managing project timeline and tasks.Design and develop overall architecture of the application.
• Develop interface to integrate with other system.
• Maintain code integrity and collaborate with the team to design and launch new features.
• Develop applications suitable for mobile and desktop interfaces.
• Documentation and maintenance of development version control.
• Maintain quality and ensure responsiveness of applications.
• Conduct User Acceptance Testing with key users.communicate effectively with business, understand business needs, and provide appropriate technical solutions.

Requirements

• Bachelor’s Degree in Computer Science or Computer Engineering.
• 2-3 years of experience in Software Development and experience in full Software Development LifeCycle.
• Experience in NodeJS, Angular5 development
• Strong logical understanding of Microsoft SQL Server/Oracle/MongoDB 3.4: Database concept design,query, stored procedure, etc.
• Knowledge in Shell Script, Ionic3, mobile app technologies and interfacedesign is preferred
• Possess knowledge in Warehouse Management System (WMS) and Transport Management System (TMS) will be advantages
• Strong problem solving and analytical skills.
• Passionate and strong interest in programming.
• Able to work independently.
• Ability to multitask and be a strong team player.

Would love to get in touch with you for a confidential discussion if:

• This sounds like something you'd like to explore
• Know a friend who is looking out for a career move

Please reach out to me at [email protected] with your latest CV for a confidential discussion.

Have A Great Week!

Registration ID No. R1984348

EA License number: 07C3924

Company Registration No. 200609504D

Company Description

GN Hearing Pte. Ltd is a distributor of hearing aids and accessories for GN Group in Singapore and Malaysia. The company supplies hearing aids directly to hospitals and private clinics in Singapore and Malaysia. Candidates will have the opportunity to work on life-changing products and be part of a team committed to enhancing the lives of people with hearing loss.

Role Description

The successful candidate will be the product expert of our product range and he/she will be responsible for all product related matters from handling audiological related enquiry, customer product training, product launch strategy, building relationship with key opinion leaders, product registration management and gathering market feedback to identify business opportunities.

The current position would provide a good bridge for aspiring audiologists who wish to acquire experience and skills to progress into a business development role in the future.

Job Requirements

- Conduct presentation/seminar and software training for customers.

- Serving as the consultant to all product and audiological related issues.

- Communicate to customers regarding product phase-in and phase-out processes.

- Prepare the necessary training, tools and materials to effectively communicate product features and benefits during product launch.

- Build strong relationships with key opinion leaders, healthcare professionals, and other stakeholders in the hearing aid industry.

- Provide product information to 3rd party regulatory adviser for all new product registration.

- Update product regulatory compliance records.

- Gather market feedback on competitor landscape to identify opportunities and emerging trends.

Qualifications

- A Bachelor’s in audiology is essential.

- Deep understanding of hearing aid fitting process with outstanding audiological knowledge.

- Passion in offering the highest level of customer care and support to partners.

- Process-oriented with a track record of completing tasks in a structured and orderly manner.

- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and external stakeholders.

- Good presentation skills with the ability to conduct presentation and training in a group setting.

What we offer:

- Attractive salary and benefits.

- An inclusive work environment with excellent work culture.

At GN Hearing Pte. Ltd. we are committed to creating an inclusive workplace that celebrates diversity of backgrounds and cultures. We welcome applications from individuals with different abilities, and individuals from all races, ethnicities, genders, religions, and beliefs.

Interested applicants please send your resume to [email protected].

About us

We are a global technology company, driving energy innovation for a balanced planet.​

Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

The Sourcing Specialist is responsible to implement sourcing plans and tactics to effectively manage the sourcing activities related to their assigned portfolio to maximize supplier performance (cost, quality, lead time) and support the business plan

Roles and Responsibilities:

• Comply with company and local procedures applicable to the job function.
• Work closely with Sourcing Manager or Sourcing Leader to guarantee supply for portfolios.
• Identify opportunities and implement actions to continually reduce wasted time, money, and resources from assigned tasks.
• Implement sourcing plans with the goal of assuring specified quality, meeting required delivery times, and minimizing cost.
• Conduct requests for information, quotation, information, proposal (RFI/Q/P) and bidding processes, minimizing risk and maximizing value in terms of quality, delivery and cost.
• Select a high-performance supply base for assigned portfolio, in accordance with a short-list of preferred suppliers defined by Business Line strategy and Category Managers.
• Negotiate prices and terms with suppliers to meet specified quality, delivery and cost objectives.
• Execute contract negotiation and development in coordination with Sourcing Manager and Supplier Contract team.
• Take charge of Approved Supplier List (ASL) creation.
• Drive the parts and process qualification in coordination with Qualification team.
• Document the performance of action plans and timelines for assigned sourcing projects.
• Evaluate current and prospective suppliers through supplier reviews, site visits and capability evaluation, in coordination with Supplier Quality teams, to assure supply capabilities, on-time delivery, quality and service.
• Maintain accuracy in SAP parameters.
• Any other assignments or tasks assigned to support business opportunity and on time shipment of the technology center.

Qualifications and Experience:

• Bachelor’s degree in Engineering (or similar fields)
• 3-5 years of experience in Supply Chain related functions
• Experience in pricing negotiation and contract establishment

Our client is an aerospace and aviation company. They are looking for a Temp Customer Support Specialist to assist their team for the next phase of their business. They are located in the East - easily accessible.

Responsibilities:

• Reviews customer orders to understand needs.
• Manages and updates customer orders in the ERP system.
• Works with warehouse and other departments to resolve orders promptly.
• Prioritizes orders based on delivery dates and analyzes if additional input is needed.
• Uses the ERP system to research and resolve order issues.
• Modifies and addresses pending orders.
• Ensures timely shipment for critical orders through coordination with other teams.
• Monitors and expedites urgent orders.
• Resolves customer claims with various departments and recommends corrective actions.
• Manages part usage and demand for contracts and programs in collaboration with Customer, Sales, and Planning teams.

Requirements:

• Minimum of 2 years of relevant work experience
• Work experience in warehouse environment
• Proficient in using MS Office applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

We are looking for a design-qualified Product Manager that is able to blend the artistic skills of product design with the strategic planning abilities of product management. You will be responsible for leading both the conceptualisation and the actualisation of product features, driving them from idea to market launch.

We are rapidly expanding and looking for like-minded people to join us. If you are keen, please email to [email protected] / [email protected]

Responsibilities

• Conduct user research to identify customer needs and generate design insights
• Create wireframes, mockups, and high-fidelity prototypes to propose and visualize new product features
• Write functional specifications and liaise with engineering team to make sure products / features are delivered according to the design
• Develop and manage a product roadmap, aligning with company goals and objectives
• Work closely with cross-functional teams, including engineering and marketing, to ensure timely and high-quality product releases
• Measure product metrics and conduct A/B tests to assess the effectiveness of designs and features
• Prioritise product and design tasks based on customer feedback, market trends, and business needs
• Lead design reviews and product planning meetings
• Track and report on key performance indicators (KPIs) related to product usage and experience

Qualifications

• Bachelor's degree in Design, Computer Science, or related field
• 3+ years of experience in product design or product management
• Strong portfolio that demonstrates expertise in design and product strategy
• Proficiency in design tools (e.g., Figma, Adobe XD) and project management tools (e.g., Jira, Asana)
• Exceptional communication and presentation skills
• Ability to work in agile development environments
• Preferable experience in evolving and scaling an existing product
• Preferable experience in HR-tech, Edu-Tech, SaaS or AI product design
• Techno/Functional consultants with prior functional solutioning/designing experience are welcomed too

Skills

• Analytical and Creative Thinking
• Excellent UX Design
• Effective Stakeholder Management
• Agile Project Management
• Team Leadership and Collaboration

About the company:

JobKred, a leading skills intelligence platform, empowers HR and corporate leaders to scale their enterprise confidently. Through intelligent, customised skills roadmaps backed by credible proficiency validations, we guide employee career progression and ensure a ready and relevant workforce.

JobKred has played a role on the national stage as the intelligence behind Singapore’s national jobs portal, MyCareersFuture.sg. Internationally, JobKred has worked with UNESCO, World Bank and the Asian Development Bank to conduct labour market research projects using its technologies, with the results aiding the policy-making processes in various countries for higher education, vocational education and lifelong learning.

JobKred is also the leading skills intelligence company in Singapore, working with hundreds of companies and trusted by government agencies, MNCs and SMEs.

Office location: 77, Ayer Rajah Crescent, #03-34/35, Singapore 139954

Responsibilities:

• Conduct market research to identify user need for existing and new product
• Prioritize product opportunities using criteria and requirements defined during research
• Establish requirements and specifications for existing and new products
• Clearly communicate vision and goals of existing and new products
• Lead and participate in planning meetings and provide advice and guidance on direction of products
• Manage cross-functional teams in business, product, design, and software engineering
• Demonstrate functionality of completed products to internal team members and other stakeholders
• Develop metrics to assess the success of products and features and determine necessary enhancements
• Collaborate with customers, team members, and outside influencers to ensure a solid and well-rounded understanding of products and developing needs
• Determines customers' needs and desires by specifying the research needed to obtain market information.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.
• Assesses market competition by comparing the company's product to competitors' products.
• Provides source data for product line communications by defining product marketing communication objectives.
• Obtains product market share by working with sales director to develop product sales strategies.
• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
• Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with technical team.
• Introduces and markets new products by developing time-integrated plans with Sales and Technical team.
• Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor’s degree in IT / Business or any related field.
• 3+ years of product management or other relevant experience
• Experience working directly with software engineers to design and iterate on products
• Knowledge of B2B marketing analytics
• Ability to be creative, strategic, analytical, and think outside the box to solve problems

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities

• Quote & Order processing
• Follow up on quotes, shipment & payment status.
• Order entry and assist in billing process.
• Post sales follow up
• Handles inquiries via email, phone calls
• Follow up inbound leads or cold calling outbound clients
• Route inbound calls to the appropriate sales executive to assist in closi ng leads
• Perform data entry and database management functions
• Assist clients to complete payment after purchase
• Research accounts to identify new leads and route them t o the appropriate personnel to follow up on.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R2210666

3D Modeller

(Autodesk Revit, Bentley MicroStation, OpenBuildings Designer & Graphisoft ArchiCAD)

Job Descriptions

· Support project requirements through the aid of the BIM-Lead’s Instruction.

· Support project modelling requirements for the project and ensure timely deliveries of the outcome.

· Ensure corporate BIM Standards are consistently met in adherence to BIM Content and Maintenance

· Generate documentation and shop drawings directly from the BIM Model.

· To be involved in design, coordination, and liaise with project engineers for drawing submission to the client.

· To contribute and participate in design activities that are both timely and cost-effective and in accordance with the client’s specifications and statutory regulations.

Requirement

· Degree/ Diploma in Architecture/ Engineering/ Construction

· Familiar with code requirements and BIM submission standards

· Proficient in the use of any of the following BIM Software - Autodesk Revit, Bentley Microstation, OpenBuildings Designer & Graphisoft ArchiCAD

· Minimum 3 years of relevant working experience in the built environment industry

· Communicates well, able to work independently as well as in a team to deliver projects in a timely manner

Responsibilities

• In-charge of overall store day-to-day operations and ensure smooth operations
• Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.
• Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.
• Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.
• Assist in store promotional events and campaigns with the corporate team.
• Roster planning.
• Ad hoc duties as assigned.

Requirements

• Diploma in any discipline
• At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button or send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.