Career Category

Job Description

Specialist Manufacturing (Process Support)

Amgen Singapore Manufacturing

HOW MIGHT YOU DEFY IMAGINATION?

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring a Specialist Manufacturing in Amgen Singapore Manufacturing.

Specialist Manufacturing (Process Support)

Live

What you will do

The Specialist Manufacturing will be reporting to the Senior Manager Manufacturing, we are seeking to appoint a well-qualified and experienced individual to assume the role of Manufacturing Specialist. With minimal direction or supervision, the Manufacturing Specialist has three main core responsibilities: Contamination control, Inspection readiness and Productivity. It offers a broad exposure to all key aspects of GMP manufacturing as well as tactical and strategic teamwork within the extended worldwide manufacturing network.

Main Responsibilities:

Contamination Control

• Contamination Control Lead for ASM1 Manufacturing

  • Lead contamination program and strategies in ASM1 manufacturing.

  • Represent ASM1 Manufacturing in the Contamination Control Network (CCN) and actively collaborate with the network

  • Responsible for metrics review and reporting pertaining to the contamination control program

  • Serve as subject matter expert during regulatory inspections for contamination control related topics

• Maintain clean room procedures, gowning practices, contamination response and oversee the environmental monitoring program.

• Perform routine monitoring, identify weak signals and provide prompt follow ups to mitigate potential contamination risks.

• Ensure adherence and alignment to regulatory guidelines and standards, and network requirements.

• Lead and drive root cause analysis investigations arising from contamination events/deviations including the development and implementation of corrective and preventive actions with minimal supervision

• Identify and drive opportunities to optimize ASM1 Manufacturing’s contamination control program and its effectiveness

• Support gowning training where applicable as qualified trainer.

Inspection Readiness

• Serve as Pre-Approval Inspection (PAI) Lead for ASM1 Manufacturing

  • Work closely with Compliance and cross-functional teams to ensure prompt follow-ups on inspection requests

  • Develop and build up ASM1 Manufacturing’s technical expertise and capabilities to ensure site inspection readiness (e.g., pressure tests)

• Triage lead for ASM1 Manufacturing during regulatory inspections / audits

• Establish defined timelines and provide follow ups on audit findings, near misses and lessons learnt

• Working knowledge of key systems including change controls, deviations / investigations, corrective / preventive actions

• Support ASM2 Manufacturing to ensure ASM2 Manufacturing inspection readiness (areas related to change controls and deviations)

Process Support

• Spearhead and champion ASM1 Manufacturing Productivity Ideation to cultivate continuous improvement culture and build a robust productivity initiatives pipeline – to drive productivity savings

  • Use of Operational Excellence (OE) tools (e.g., value stream mapping, elimination of waste) to advance productivity initiatives (from ideation to realisation)

• Identify and implement continuous improvement initiative to enhance operational stability.

• Responsible for the maintenance and continuous refresh of ASM1 Manufacturing Support Team (MST) dashboard

  • To advance and optimize the MST dashboard to incorporate meaningful performance metrics

• Trained SME on Failure Mode and Effective Analysis (FMEA) and maintain risk assessments pertaining to ASM Manufacturing

  • Serve as facilitator in FMEA risk assessment discussions and engage key stakeholders appropriately to manage risk assessment revisions / updates ensuring continued compliance

• Lead, manage and implement change controls independently where applicable.

Win

What we expect of you

Qualifications

• Doctorate degree OR

• Master’s degree and 2 years of related experience OR

• Bachelor’s degree and 4 years of related experience OR

• Diploma and 8 years of directly related experience

• Technical knowledge of biopharmaceutical upstream, downstream processing and single use system

• Understanding of regulatory guidelines and requirements pertaining to contamination control in biologics manufacturing

• Strong communication skills – ability to to communicate effectively with the cross-functional stakeholders and network partners 

• Ability to work under minimal guidance and drive continuous improvement initiatives and lead highly complex investigations

• Strong analytical and critical thinking capability – ability to respond to changes, gather required data, evaluate options, and communicate analysis recommendations to facilitate decision making

• Ability to coach, train and develop Manufacturing Associates

Your selection for this role w be subject to fulfilling the medical requirements of this job scope. If so, you will be informed of the medical check(s) that you may need to undergo. All medical related expenses incurred from this medical check shall be borne by the company.

Thrive

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization

• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Job Description

Sembcorp Industries is a leading energy and urban development player, driven by its purpose to do good and play its part in creating a sustainable future. As a leading pan-Asian renewable energy player committed to climate action, Sembcorp is nurturing a new corporate venture in carbon management. Combining Sembcorp’s technical and operational strength as a renewable energy and sustainable solutions provider and the agility of a startup, Sembcorp aims to connect an ecosystem of partners and leverage on digital technology to support organisations in carbon management and in their climate action journey.

We are looking for highly motivated, dynamic and thoughtful individuals with a passion to make a difference to join us and be part of this exciting journey to deliver lasting positive impact.

1. Employee Services & Data Management

• Oversee the delivery of HR services end to end, including but not limited to onboarding, offboarding, employee life cycle processes and learning administration.
• Act as a point of contact for employee inquiries, providing information and assistance as needed.
• Provide guidance to employees and managers on HR policies, procedures, and best practices.
• Ensure data integrity and compliance with relevant data protection policies and regulations.
• Develop and maintain service catalogue and service level agreements (SLAs) to measure and improve service performance.

2. Employee Experience

• Identify employees’ touchpoints and design a framework to deliver the best-in-class employee experience from hire to retire stage.
• Investigate and resolve service gaps, HR system issues and enquiries in a timely and professional manner.
• Collaborate with HR Business Partners to support business expansion and provide innovative solution for complex issues.

3. Process Optimisation

• Harmonise and improve operations efficiency through automation and digitisation.
• Work with Digital and various functions to provide input on technology solutions to improve HR service delivery.
• Stay updated on industry trends and best practices to ensure the team remains innovative and proactive.

Qualifications, Skills & Experience

• Bachelor’s degree in human resources, engineering, business administration, or a related field.
• Proven experience in HR Shared Services or a similar role.
• Strong leadership and team management skills.
• In-depth knowledge of Singapore Employment Act, HR processes, and shared services best practices.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

About Transmedic:

At Transmedic, a company of EBOS Medical Technology, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world-leading companies who share our vision for innovation.

Product Specialist – CRM

As part of the Cardiac Rhythm Management (CRM) team, you’ll work closely with the broader team to ensure the growth and ongoing success of the business by developing procedural and clinical product knowledge to support, advise, and train medical and nursing professionals to achieve optimal outcome for their patients. In this role, you will build strong relationships with your customers while meeting revenue targets. Enjoy a culture of inclusivity where you will be well supported and rewarded for your performance.

The Key Job Responsibilities Are:

• Manage existing and acquire new customers in the assigned territory.
• Visit existing and potential customers of Transmedic on a regular and planned basis to promote products and services to achieve sales targets.
• Attend meetings, conferences, and exhibitions as required to promote Transmedic products and services.
• Plan and develop the market for existing and new products according to business unit goals and objectives, through execution, while optimizing available tools (consignment, etc).
• Provide ongoing technical training and support to customers directly in the operating rooms.
• Establish business relationships with hospital management, the purchasing department, and hospital staff.
• Gather and analyze medical device industry and business feedback, and forward market analysis reports to the management and relevant parties on monthly and yearly basis.
• Tackle routine issues and participate in project teams upon request.

Skills & Experience:

• Possess a tertiary education in a related medical field such as Cardiac Technology, Life Sciences, Nursing, Biomedical Engineering or similar
• Minimum 2 - 3 years of sales experience in the medical device industry and/or in a clinical environment. Experience in CRM and/or Electrophysiology (EP) sales is preferred.
• Possess excellent written and verbal communication and relationship skills.
• Able to engage and interact with customers in a variety of settings including tradeshows, conferences, market research, advisory boards, and field interactions.
• Enjoy prospecting for new business and closing the sale.
• Able to attend cases and provide support in the operating theatres
• Is self-motivated, and enjoy teamwork.

Culture and Benefits:

At Transmedic, we are passionate in helping to make life better for others. As an organisation, we are guided by a set of values – Customer Centric, Collective Knowledge, Solutions Minded, Transparent Practices & Deep Partnerships, that define our character and culture. We encourage and support employees to live our values every day, whilst offering a range of benefits including health insurance, career opportunities across the EBOS Medical Technology Division, parental leave, employee referral programs, flexible work arrangements and financial rewards for individual and company performance.

More about Transmedic:

Transmedic is a company of the EBOS Medical Technology Division which also includes an allograft manufacturing (Australian Biotechnologies), an aesthetics division (Cryomed) and an ANZ distribution business (LifeHealthcrae). The mission of EBOS Medical Technology is to provide life-changing medical solutions to patients across Asia-Pacific. We have over 1,000 employees in the division, with exposure across 9 different countries. This gives us the opportunity to impact a greater number of patients and provide employees with a richer career experience through exposure to various market and therapeutic areas of medical technology. For more information, visit www.transmedicgroup.com

If this sounds like something you want to be a part of, APPLY now for the opportunity to advance your career with a leading distributor, bringing world leading medical technology to patients.

Job: Product Development Engineer/Manager

· 5 days week (8am to 548pm)

· Changi North

Requirements

· Mechanical Engineering degree

· Proficient in English language

· CAAS L11 / M10 (preferred)

· Knowledge of CAAS, EASA, FAA regulations

· Part 21 manufacturing and/or Part 145 MRO experience

· Experience in aircraft interior work (preferred, not mandatory)

· In-depth knowledge in DOA for Part 21 manufacturing engineering development work

· In-depth Knowledge in Part-145 repair development work

· Knowledge for SRM, CMM and technical data interpretation

· Integrity to ensure safety compliance to aviation requirements

· Team player

Role & Responsibilities

· Review repair work scope report for correct repair callout

· Review BOM list to ensure correct spares and consumables procurement

· Review and approve repair traveller prior to repair work

· Coordinate with Operations to ensure proper tooling available in workshop

· Development of Part 21 product engineering work for DOA approval

· Development of Part 145 repair engineering work for repair capabilities

· Development of production and repair shopfloor work flow with Operations

· Review production and repair work cycle time with Operations for optimum manpower deployment

· Conduct First Article development, evaluation and qualification for new product and new repair capabilities

· Filing of engineering work packages

· Work closely with Operations to ensure compliance in workshop for proper tooling availability, process improvement, workshop layout optimization and manpower planning.

· Ad-hoc assignments

Our Client:
Our client is a leading provider of power protection solutions for critical applications in Asia. With over 20 years of expertise, they specialize in designing, engineering, installing, and maintaining mission-critical infrastructure. Focused on ensuring power availability and system uptime, our client collaborates with specialized companies and global manufacturers to deliver customized power protection solutions and turnkey offerings, including switch and distribution equipment.

As the Service Engineer, your primary responsibility will be to offer on-site technical advice to customers.

The Responsibilities:

• Ensure the delivery of high-quality service standards to customers
• Cultivate and maintain strong customer relationships
• Lead the team to successfully complete assigned jobs
• Guide and train SE/AE/Tech/GW on daily assigned tasks
• Coordinate all site works with customers, vendors, and subcontractors
• Conduct toolbox meetings/safety briefings for the team before commencing work
• Provide feedback on AE/Tech/GW performance to the management
• Offer technical and logistical support to assigned sites
• Send vibration reports to customers and save them into the server
• Provide on-site and off-site technical advice to customers
• Resolve technical and logistical problems across the complete range of provided products
• Generate detailed reports with findings and recommendations for customers
• Prepare Method of Statement and Risks Assessment for assigned jobs/sites
• Participate in planned routine maintenance and ad-hoc works
• Offer 24x7 customer support through telephone and on-site attendance
• Monitor all maintenance activities, including battery and coolant checks
• Update and report any outstanding issues for assigned sites
• Lead/carry out overhauls as the Person in Charge (PIC)
• Support the Assistant Manager in achieving operational objectives
• Undertake other tasks/projects as assigned by the Manager

The Requirements:

• Understanding of full routine maintenance job scope and excellent knowledge of the company's products
• Proficient in using basic hand tools and specific tools where applicable
• Ability to use various measurement devices, including vibration meters, multi-meters, temperature meters, current (Amp) meters, battery testers, PQA, and other tools
• Familiarity with software used in the system for troubleshooting purposes, including QMS, PLC software, ProjectMaker, and DiconScope
• Excellent understanding of electrical and mechanical drawings for troubleshooting
• Capability to carry out engine annual maintenance and replace electrical parts
• Proficiency in Electrical commissioning
• Proficient in MS Office tools (Excel, Word, and PowerPoint)

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: JO-240130-344189

Role Overview:

The Creative Content Specialist will be the mastermind behind our engaging content, playing a pivotal role in managing social media platforms, crafting newsletters, spearheading promotional campaigns, enhancing in-store visual merchandising, and producing high-quality image and video content. This role demands an individual with exceptional English and writing skills, coupled with a flair for visual storytelling.

Key Responsibilities:

• Develop and implement innovative content strategies for our social media presence to boost engagement and brand awareness.
• Craft compelling newsletters and promotional campaigns that resonate with our audience.
• Produce high-quality, engaging image and video content for diverse marketing initiatives.
• Write and edit insightful blogs and articles, incorporating SEO best practices.
• Collaborate with Key Opinion Leaders and Consumers to expand brand visibility.
• Engage with press and media for collaborative content distribution and brand promotion.
• Design and manage visually appealing in-store displays to enhance customer experience.
• Monitor content performance, leveraging insights to refine and optimize strategies.
• Stay abreast of the latest trends in content creation and social media to keep our brand relevant and fresh.

Qualifications:

• Bachelor’s degree in Marketing, Communications, Journalism, or related fields.
• Proven experience in content creation, social media management, and digital marketing.
• Outstanding command of the English language, both written and verbal.
• Skilled in graphic design, image, and video editing.
• Solid understanding of SEO and content marketing strategies.
• Excellent organizational skills, with the ability to handle multiple projects simultaneously.
• A keen eye for visual branding and aesthetic presentation.

Desirable Skills:

• Proficiency in using analytics tools for content performance tracking.
• Knowledgeable in customer engagement and community management techniques.
• A team player, capable of collaborating effectively with various internal and external stakeholders.

What We Offer:

• Competitive salary package.
• Opportunities for professional development in the e-commerce sector.
• A dynamic and supportive work environment.

Overview

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation. Come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.

Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Are you ready to join the team that is at the leading edge of Innovation at Microsoft?

As a Global Black Belt (GBB) Microsoft 365 you will be a senior solution sales leader within our enterprise sales organization working with our most important customers and deals. You will lead a virtual team of technical, partner, marketing, and engineering resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As an M365 GBB, you will be the M365 sales expert in your assigned area of specialization.

• Drive complex and strategic deals and influence new Modern Work strategic opportunities by engaging with key business and technical contacts, understanding customers’ business and technology priorities, governance, decision, and budget processes, and landing the value proposition of M365 platform, including Copilot for Microsoft 365 and other Teams workloads (Phone and Teams Premium).
• Build customer trust with technical expertise in identity and management solutions, communications & productivity platforms, and AI solutions.
• Act as subject matter expert for Modern Work workloads, navigating complex deal orchestration, supporting competitor displacement opportunities, and sharing proven practices with field sellers through readiness and coaching to accelerate sales opportunities and engage confidently at CxO level to present your findings and initiatives.
• Accelerate Microsoft 365 advanced workload opportunities with creative deal strategies, POCs, demos and storytelling that overcome customer challenges, while leveraging core team stakeholders (Marketing, Partners, Engineering, FastTrack, Biz Desks.)
• Foster and expand Microsoft’s relationships with Customer Business Decision Makers and support sales teams.
• Mentor Modern Work Specialist members of the team and lead the community to foster best practice sharing.
• Influence engineering and product groups with closed loop feedback supporting refining the sales process and product updates.

Qualifications

Required/Minimum Qualifications

• 7+ years technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experience.
  

Additional or Preferred Qualifications

• 9+ years technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience
  OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience
• 6+ years of related experience in a Modern Work cloud sales and/or technical sales roles
• 3+ years of experience with the AI architecting and deploying AI workloads
• High technical aptitude and hands-on experience working with enterprise AI, Cloud and Security solutions and programs, especially Microsoft’s Modern Work solutions

Knowledge, Skills, Abilities

• Business Acumen
• Business Knowledge
• Business Relationship Management
• Challenger Mindset
• Change Management
• Competitor Intelligence
• Conflict Resolution
• Consultative Selling
• Creativity
• Decision Making
• English Language Proficiency
• Executive Relationships
• Financial Analysis
• Forecasting
• Microsoft Product Knowledge
• Microsoft Services
• Negotiation
• Opportunity/Deal
• Orchestration
• Oral Communication
• Presentations
• Problem Solving
• Sales Strategy
• Sell-With Partners
• Social Selling
• Storytelling
• Technical
• Communication
• Technical Sales
• Technical Solutions
• Technology Industry Knowledge
• Trusted Technical Advisor
• Written Communication

The Modern Work Channel GBB team is responsible for strengthening our Microsoft channel with the introduction and commercialization of new Modern Work business opportunities.   As a Channel GBB you will build and develop the partner channel in a select market or with a set of select partners business.  You will be responsible for co-sell activities with these partners to the point of maturity and mainstreaming into our scale partner organizations (GPS).  You will also be responsible for developing new partner types as defined by the strategy and marketing teams for this workload.
- Responsible for channel build and expansion in Asia, initially focused on the Japan market supporting Microsoft 365 platform, including Copoilot for Microsoft 365, Viva, and other Teams workloads.
- Engage and activate Hero Partners through sell-with motion and top deal execution
- Develop and land graduation plan with GPS for incubation products and partners
- Represent voice of field input into New Partner channel execution plans representing your area
- Deliver executive level monthly review of the business focused on insights, outlooks and revenue/deal/co-sell motion performance

Qualifications

Required/Minimum Qualifications
- 9+ years technology-related sales or account management experience
- OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 8+ years technology-related sales or account management experience.


Additional or Preferred Qualifications
- 12+ years technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, or related field AND 10+ years technology-related sales or account management experience
- OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 8+ years technology-related sales or account management experience
- 10+ years of related partner channel sales experience.

Knowledge, Skills, Abilities
- Business Acumen
- Business Knowledge
- Business Relationship Management
- Challenger Mindset
- Change Management
- Competitor Intelligence
- Conflict Resolution
- Consultative Selling
- Creativity
- Decision Making
- English Language Proficiency
- Executive Relationships
- Financial Analysis
- Forecasting
- Microsoft Product Knowledge
- Microsoft Services
- Negotiation
- Opportunity/Deal Orchestration
- Oral Communication
- Presentations
- Problem Solving
- Sales Strategy
- Sell-With Partners
- Social Selling
- Storytelling
- Technical Communication
- Technical Sales
- Technical Solutions
- Technology Industry Knowledge
- Trusted Technical Advisor
- Written Communication

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

· Bachelor’s Degree or equivalent

· Serves as a single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues

· Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards

· Conducts necessary analyses to address client needs

· Communicates resolutions to clients

· Responsible in providing a professional & high quality inbound and outbound phone support on Bank’s products & services for prospective & existing Business Banking clients.

This position will provide significant support to the APAC Development Director, particularly in the areas of projects relating to developing franchise sales pipeline to support consistent Net Restaurant Growth (NRG) throughout the year. This role will support the lead qualification process, assisting the respective BD/SMO teams across the APAC region. This role will also support Franchise Sales with administrative duties related to franchise sales/development activities. The position will also have a working knowledge of sales databases / pipeline and preparing sales activity reports, as required. This position will assist all aspects of lead generation for the APAC Development Team. Provide support to Development Director via business research and data analysis to support commercial decisions. Maintain relationship with external partners and stakeholders relating to Development team goals, such as media agencies, trade associations, industry partners. This role will also hold ownership of internal Development team processes to support Development Director in keeping track of restaurant opening and closures across the APAC region, and assist in developing strategies to provide targeted support to respective markets.

• FRANCHISE SALES - contacts Leads from information supplied by territories. Obtains franchise applications, disburses Franchise Disclosure Documents (FDD) and collects associated receipts for file. Issues franchise numbers.
• FRANCHISEE ONBOARDING SUPPORT - To work with stakeholders from respective APAC markets (e.g. Franchise Services Team, Coordinators) to support the franchisee onboarding process, by overseeing documentation processes required and providing necessary troubleshooting to successfully onboard franchisees into the franchise system.
• DEVELOPMENT ANALYSIS - Conduct desktop research and data analysis using both internal and external tools to support APAC Development Director in areas such as: gathering background information of a prospective market/partner, reviewing business performance of existing regional Development Agents or Franchisees, conducting analysis on the effectiveness of restaurant locations/formats. To also provide these findings to support Master Franchise / GTM efforts.
• INTERNAL REPORTING AND PROCESSES MANAGEMENT - Keep track of Subway Development team's key KPI for the entire APAC region, and to flag out individual markets that might require additional support or resources in order to meet yearly development targets.
• DEVELOPMENT - Nurture relationships with existing franchisees and support their new store development plans. Act as brand ambassador for the company. On-going personal development through continuous learning (CFE). Support development team as needed with other projects as part of organization growth.
• LEGAL - To work with Subway legal team for routine performance review of DA and MFA against contractual performance targets, and to facilitate contractual enforcement efforts as necessary
• DIGITAL MARKETING - To conceptualize and run digital franchisee recruitment campaigns across APAC markets to drive franchise sales and ensure consistent pipeline of New Restaurant Opening (NRO), contributing directly to maintaining strong Net Restaurant Growth (NRG)

Skills, Abilities, Qualification and Experience

• At least a functional understanding of software programs required to perform the above responsibilities: Microsoft Office, including Outlook, Excel, PowerPoint, OneNote and Sharepoint, as well as Dropbox, Tableau, Salesforce, etc. Additional training to improve familiarity with these softwares will be arranged as required.
• Tertiary level Qualification. Working knowledge of current industry sales management practices, approaches, tools, resources and skill sets vital to all aspects of Franchise Development.
• Experience in managing one-on-one and small groups.
• High degree of detail orientation and ability to work within time constraints. Must have strong organizational skills, multi-tasking skills, possess attention to detail, and should be able to work in a fast paced environment. Must be able to adapt to different situations and personalities, while maintaining a degree of personal integrity, utilizing problem solving skills.
• Must be able to work well independently to complete projects in a timely manner. Must also be able to be able to work well with others on team project.
• Willingness to travel if/when necessary.

3-5 yrs experience in similar or relative industry

Salary: Basic $2,700 - $4,000 + VB

Time: Monday - Friday (8.30am - 5.30pm), alternate Saturday (8.30am - 12.30pm)

Location: Tuas Avenue 18

Responsibilities:

• Diagnose and troubleshoot electronic components and systems to identify issues and determine appropriate solutions.
• Perform repairs on electronic equipment, including soldering, component replacement, and circuit board repair.
• Collaborate with cross-functional teams to understand and address electronic component issues in a timely manner.
• Utilize testing equipment and diagnostic tools to assess the performance and functionality of electronic systems.
• Keep accurate records of repairs, maintenance activities, and equipment specifications.
• Collaborate with suppliers to source replacement components and maintain an inventory of spare parts.
• Ensure compliance with safety standards and regulations in all repair activities.

Requirements:

• Diploma (Electrical & Electronics Engineering / Automotive Technology) & equivalent.
• Proven experience in electronic component troubleshooting and repair.
• Strong understanding of electronic circuits, microcontrollers, and semiconductor devices.
• Solid knowledge of soldering techniques and proficiency in reading and interpreting circuit diagrams.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leading customer service.

Responsibilities:

• Handle the warehouse on stock fulfilment and inventory related issues.
• Keeping track of all incoming and out-going stocks.
• Picking & Packing the right PC hardware for delivery.
• Ensure PC components are drawn for assembly of international orders from regional customers.
• Arrange shipment and delivery.
• Update International teams on order progress and status.
• Track and ensure timelines on orders are met.
• Able to carry heavy loads, when required.
• Work closely with our logistics team as a team player.
• Any other ad-hoc duties as assigned by his/her immediate superior and/or manager.

Requirements:

• Entry level or Nitec or Polytechnic
• Organized Individual who is also a team player.
• Familiar with PC components. Passion for custom PCs.
• Experience in shipping and logistics a plus.
• Training will be provided.

Working hours: 5-days work week (4 weekdays + 1 Saturday, From 11am-8pm

• Willing to work in Jurong Island
• Monday to Friday from 8.30am to 5.15pm
• Company pickup transport provided at Outram Park and Jurong East MRT station
• fresh graduates with no experience are also welcomed to apply
• Fixed allowance up to $360 (transport and site)
• Must be able to work overtime when required

The Challenges:

• To perform routine analysis of polymer testing & wet chemistry analysis.
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures.
• To perform instruments’ calibrations, maintenance, and troubleshooting.
• To perform housekeeping and maintain the cleanliness in the laboratory.
• To perform inventory check & improvement idea in the lab.
• To assist superiors with non – routine study samples and any other task assigned

What it Takes:

• Diploma in Chemical Process Technology / Chemical Engineering.
• Preferred candidates with min. 1 year of relevant working experience in the Laboratory fields (chemical / pharmaceutical industry)
• Hands-on experience in operating laboratory equipment such as injection molding & gas chromatography will be an added advantage
• Team player, good integrity and willingness to learn as training will be provided

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Sarah

Reg No: R2198293

EA License No: 21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you

Job Information:

• Contract Period: 1 Apr 2024 to 30 Sep 2024 (Maternity Cover)
• Working Hours: Mon to Fri (office hours)
• Location: Clementi

Responsibilities:

• Reports To: Lead, Regional Marketing
• Liaise with media agencies for Myanmar, Philippines and Thailand to execute campaigns according to plan, working closely with the Lead. Convey reports generated by the agencies and manage dissemination of marketing collateral created for respective markets.
• Assist in converting developed marketing messages for assigned markets into collaterals as required. Liaise with agency, media houses & vendors in the development and management of advertisements and marketing collaterals for the assigned markets.
• Support marketing events, projects and recruitment outreach as required.
• Collaborate and manage communications and approvals with key stakeholders.
• Monitor the effectiveness of marketing campaigns against key performance indicators and share regular updates with the Lead.

Requirements:

• Degree in marketing, communications or business with at least 3 years of relevant work experience
• Prior experience in marketing and advertising is preferred
• Strong proficiency in Microsoft Office applications and digital media
• Prior experience in media/marketing/digital agency would be an added advantage
• Excellent analytical, interpersonal, and communication skills
• Ability to multitask, and conducts self in an organised manner in a fast-paced environment. Detail oriented and meticulous.
• Strong communicator with excellent written and verbal communication skills

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.https://go.persolkelly.com/job/apply/4819

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Be the difference.

If making a difference matters to you, then you matter to us.

We are now looking for an Senior Customer Success Specialist; you will act as a strategic partner to our TeamMate customers. You will be proactive in ensuring product adoption, building customer relationships, soliciting customer feedback, and analyzing patterns of successful customers. In this role, you will initially report to the General Manager, TeamMate Asia Pacific.

TeamMate software is used by audit professionals all over the world and is recognized as the award-winning audit management system that increases the efficiency and productivity of the entire internal audit process, including: risk assessment, planning, scheduling, execution, review, report generation, trend analysis, audit committee reporting and storage.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working, working from home 3 days/week).

ABOUT THE ROLE

• Responsible to reach out to customers proactively off renewal cycle to understand customers’ situation, and help them solve challenges, directly or by channeling their request to Support & PS teams
• Back up retention teams in peak periods or when coverage is needed
• Provide inputs for the creation of a customer health index, they need to understand risk of churn, and share with account manager and retention teams
• Work with Sales, Professional Services, Product & Support colleagues to address customer needs and ensure best practice product utilization.
• Position as a key point of escalation for designated accounts, to ensure TM can react and evolve to changing customer requirements.
• Understand customer requests that require product updates, qualify them and channel them appropriately to the Product Management team
• Share with TM customers the product / company / market messaging designed by our Marketing team
• Passionate about our customers’ experience, you will build and maintain that experience for all customers in your portfolio.
• Become an expert on our product solutions as well as customer use cases and use this knowledge to identify and solve customer pain points.
• Drive awareness of regional user groups and speaking opportunities at Customer Appreciation Events
• Use customer management tools to track customer communication, issues and metrics.
• Drive close collaboration with implementation partner and Professional Services;
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customer’s growth, satisfaction, or renewal; conceive and execute risk mitigation plans. Schedule stakeholder calls.
• Drive high overall customer NPS rates
• Contribute to the future development of the Customer Success initiatives and strategy.
• Managing Customer Relationships: Ensuring customer growth, satisfaction, and retention within the assigned portfolio of accounts in (demand generation, onboarding and/or customer success focused).
• Build, maintain, and execute on account plans for each assigned account and coordinate appropriate internal resources for delivery.
• Attend key design review sessions, review project milestones, attend key project management sessions.
• Understand service agreement terms of each customer contract and ensure the work is completed and delivered to the customer on or before the deadline.
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customers’ growth, satisfaction, or renewal.
• Engage customers in user groups, focus groups and annual conferences

ABOUT YOU

• Bachelor's Degree in business, sales, marketing, or related field
• 5 years of account management experience in software
• Strong computer literacy, experienced with SalesForce.com and MS Office Suite
• Experience making outbound phone calls to existing clients, identifying their needs quickly and then providing a value proposition
• Experience with CRM tools i.e. SalesForce.com
• Working within a multi-division organization with various sales and marketing channels
• Working in or with products/services related to software industry preferred • Understanding of enterprise and public sector relationships a plus
• Experience working independently
• Demonstrated proficiency with MS Office Suite (Word, Excel, PowerPoint and Outlook) & presentation tools
• Excellent oral, written and interpersonal skills, including the ability to explain technical concepts in non-technical terms and ability to work well with sales Consultants
• Ability to create documentation that is complete and accurate
• Ability to work with others to learn about products and processes
• Ability to be proactive in asking questions and getting questions answered
• Able to prioritize and work on multiple projects simultaneously
• Attention to detail
• Strong customer service and sales skills
• Ability to organize and prioritize assignments
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Products (PowerPoint, Outlook, Excel, Word)
• Fluent in English; other Asian languages a plus
• Some travel may be required across the region

ABOUT US

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.