• Assist lawyers in filing and prosecutive of trade mark applications.
• Advise clients on trade mark laws and procedures, strategies and courses of actions available.
• Calculating, docketing and monitoring deadlines
• Reviewing specifications, search and examination reports
• Any other matters/ projects that the management may require assistance with from time to time

Requirements:

• Minimum Degree in any discipline
• Minimum 1 year of working experience in similar capacity
• Good command of spoken and written English
• Strong organizational, communication and interpersonal skills
• Proficient in legal documentation and Microsoft Office applications
• Analytical, organised and able to work independently and exercise initiative.
• Good work attitude and team player.

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

107

Job Title: Buyer Executive
Location: Senoko Crescent
Employment Type: Full-time/Part-time/Contract
Department: Trading

Job Description:

We are seeking a Buyer Executive to join our team and play a key role in ensuring the efficient and cost-effective procurement of goods and services. The ideal candidate will have strong negotiation skills, a keen eye for detail, and a solid understanding of market trends.

Responsibilities:

• Source and procure products and services from vendors while ensuring the best possible prices and quality.
• Maintain and manage supplier relationships, ensuring optimal delivery schedules and contract terms.
• Conduct market research to stay updated on new products, trends, and supplier capabilities.
• Prepare and issue purchase orders and contracts.
• Monitor inventory levels and coordinate with the team to ensure product availability.
• Ensure compliance with company policies, regulations, and budget constraints.
• Track and evaluate supplier performance and resolve any procurement issues or discrepancies.
• Collaborate with internal departments to align purchasing strategies with company objectives.

Requirements:

• Experience in retail, Supply Chain Management, or a related field.
• 1-3 years of experience in procurement or a similar role.
• Strong negotiation, communication, and interpersonal skills.
• Knowledge of inventory management and supply chain processes.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and procurement software.
• Ability to analyse market trends and make data-driven purchasing decisions.
• Strong attention to detail and organizational skills.

Facility Management (Cleaning Division)

Position: Operation Executive

The Operations Executive in the Cleaning Division is responsible for overseeing cleaning projects, managing cleaning professionals, and ensuring client satisfaction. This role includes quality control through regular site inspections, efficient scheduling, and inventory management. The Operations Executive also serves as the primary point of contact for existing clients, addresses any service-related issues, and ensures that all operations comply with legal and company standards. The goal is to optimize operational efficiency and quality of service.

Work scope:

Project Management:

Oversee and coordinate cleaning projects, ensuring that they are completed on time, within budget, and to client satisfaction.

On-Site Availability:

Must be willing and able to work on-site as needed to meet operational requirements.

Quality Assurance:

Conduct routine site inspections to maintain cleaning service quality, aligning with both organizational and industry standards.

Client Relationship Management:

Serve as a key point of contact for clients. Address inquiries, resolve issues, and provide periodic service updates.

Workforce Management:

Responsible for the recruitment, assignment, training, and follow-up of cleaning professionals attached to specific projects. Ensures that all team members are properly trained and adhere to safety and hygiene protocols.

Project Scheduling:

Create and manage employee work schedules, ensuring adequate staffing for all projects.

Inventory Management:

Monitor cleaning supplies and equipment, coordinate and assist with delivery. Place orders as needed and manage vendor relationships.

Reporting & Analysis:

Responsible for compiling and analysing various operational reports, including staff productivity and service quality metrics. Provides weekly updates or updates upon request, offering insights into how the organization can optimize and enhance its operational capabilities.

Requirement

• Must be willing to work a 5.5-day week
• Open to frequent travel across various sites within Singapore
• Capable of multitasking in a fast-paced work environment
• Exceptionally responsive and approachable, with excellent communication skills
• People management skills
• Ability to work autonomously without constant supervision.
• Strong organizational skills, with attention to detail
• A proactive individual with problem-solving skills.

Incentives

• Career Advancement Opportunities: Benefit from a clear career path in our rapidly expanding organization.
• Flexible Work Arrangements: Enjoy the flexibility to balance work and life through our accommodating work schedules.
• Bi-Annual Performance Bonuses: Eligible for performance-based bonuses twice a year to reward your contributions.
• Empowerment and Autonomy: Ideal for self-driven and proactive individuals, offering the freedom to manage your own schedule.
• Exposure to Management and Skill Development: Gain invaluable experience by assisting with managerial tasks or cross-department training, providing a unique opportunity for skills growth and professional development.

Jobscope:

- Manage and coordinate administrative matters in the company.

- Managing and updating KPI, claims, attendance tracking, record updates and other tasks.

- Assist in calendar support & updating meeting schedules

- Assist in managing employee petty cash claims. (payroll is a +)

- Other ad hoc tasks

Job requirements:

- Min O level certificate

- Working Experience in related office matters & HR (preferbly 1 year+)

- Familiar and worked with Microsoft office, Excel, Adobe acrobat ect.

- Possess good written and verbal communication skills

- Take initiative and have the ability to respond to various situations.

- Possess ability to collaborate and work together as a team

Do send your updated resume to +65 9815 8861

Requirement

• Diploma/ Degree with at least 1 year of relevant working experience
• Willing to learn with adaptable mindset and passion for IT
• Good communication skills and rapport with staff
• Proactive and responsible to resolve problems

Description

• Responsible for overall IT support and maintenance
• Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA
• Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition
• Maintain IT documentation for maintenance, updates, deployments or change requests
• Respond to alerts, issues or incidents promptly
• Maintain GCP, Azure, Microsoft cloud platforms and other cloud based IT infrastructure
• Maintain and patch servers and systems regularly
• Maintain backups and restoration tests
• Conduct IT induction training for users
• Participate in internal or external audits and accreditations
• Sourcing and purchasing of IT equipment
• Maintain cybersecurity and integrity against intrusions and vulnerabilities, preventing data loss, compromise.

Responsibilities :

· Able to handle full set accounts

· Able to handle ad hoc duties in related to accounts work

· Able to work independently

· Able to prepare financial and other records in systematic, accurate, neat and legible manner

· Able to meet tight deadlines

Requirements:

· Bachelor of degree in Accounting or certificates in related professional qualification

· Relevant experiences in professional firms with audit experiences will be an advantage

· Proficient in accounting software, Microsoft office and excel application

· Good interpersonal skills, patience, accountable and responsible attitude

General Information:

· Working hours from 9am to 6pm

· 5 days week : Monday to Friday

· Remuneration will commensurate to the relevant experience

· Our company is near to Telok Ayer Station and Raffles Place MRT

Only shortlisted candidate will be notified.

Key Responsibilities:

• Admin & Compliance: Manage government registrations (GeBIZ, Ministry of Manpower, CPF), workmen’s compensation, and regulatory filings. Oversee website and email hosting services. Support for Sales Proposals and Grants related matters.
• Financial & Vendor Management: Handle product and subcontractor registrations, invoice tracking, and payments. Manage client/vendor databases and assist with grants and tender submissions.
• HR & Employee Records: Oversee employment pass management, maintain employee training certificates, and keep HR records up to date.
• Communications & Reporting: Prepare monthly project reports and submission to relevant agencies, design seasonal greetings.
• General Support: Maintain Projects Training Certificates. Assist with ad-hoc tasks, including organizing events, trips, and client communications.

Key Requirements:

• Proven experience in admin, HR, or finance roles.
• Strong organizational and multitasking skills.
• Excellent communication and attention to detail.
• Experience with vendor/client relations and regulatory compliance.
• Comfortable working with external service providers and government agencies.

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Prefer minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field will be an advantage).
• Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.
• Basic + Commission

Job Advertisement: Executive Assistant

Location: Singapore
Eligibility: Open to Singapore Citizens and Permanent Citizens Only

We are seeking a dynamic and adaptable Executive Assistant to support our leadership team in a fast-paced and innovative environment.

Key Responsibilities

• Provide high-level administrative support, including scheduling, email management, and coordination of meetings.
• Assist in project management and follow-up on action items to ensure seamless execution.
• Communicate effectively in both Mandarin and English to liaise with diverse stakeholders and support cross-cultural collaboration.
• Manage travel arrangements and itineraries, ensuring smooth logistics for domestic and international travel.
• Utilize AI tools and mobile applications to enhance productivity and streamline processes.

Qualifications and Skills

• Education: University graduate or diploma with up to 4 years of relevant experience.
• Language Proficiency: Strong written and verbal communication skills in Mandarin and English is a must.
• Tech-Savvy: Proficient in using PCs, mobile applications, and AI tools to improve efficiency.
• Flexibility: Willingness to travel and work beyond standard office hours when needed.
• Multitasking: Demonstrated ability to manage multiple priorities and deliver results under pressure.

What We Offer

• A collaborative and forward-thinking work environment.
• Opportunities to leverage cutting-edge technologies.
• Career growth and development opportunities.

If you are a motivated professional with a knack for technology and an interest in working closely with senior leadership, we want to hear from you!

To Apply:
Please send your resume and a cover letter detailing your qualifications and interest in the role to [email protected] by 30 Nov 2024.

Only shortlisted candidates will be contacted.

We are seeking a detail-oriented and proactive Sales Admin Executive to manage the claims processing aspects of our sales operations. This role involves ensuring the efficient handling of claims, maintaining accurate records, and providing essential support to our Sales Team.

Job Descriptions:

• Manage the administrative aspects of the claims process, ensuring efficient processing and accurate documentation
• Provide support to the Sales Team by reviewing and processing various client claims, including buyback claims, withholding claims, and distributor rebate claims
• Prepare and negotiate settlement offers, ensuring fair compensation for clients based on thorough findings.
• Conduct investigations into claims to verify accuracy and validity, gathering necessary evidence and statements.
• Review insurance policies to determine coverage and assess claims according to policy terms.
• Ensure compliance with company policies, legal regulations, and industry standards in all aspects of claims handling.
• Maintain accurate filing systems and records of claims, correspondence, and decisions made throughout the claims process.
• Coordinate with sales partners and clients to gather information, clarify details, and provide updates on claim statuses.
• Collaborate with other departments, such as underwriting or legal, to resolve complex claims or issues.
• Generate reports on claims activity and trends for management review and analysis.
• Assist in the development and implementation of claims processing procedures to enhance efficiency.

Job Requirements:

• Minimum of 2 years of experience in claims administration or a similar role is preferred.
• Familiarity with insurance policies and claims processing is advantageous.
• Proficient in data entry and record management, with strong attention to detail.
• Excellent communication skills, both verbal and written, with the ability to articulate complex information clearly.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in Microsoft Office Suite, particularly Excel, for reporting and data management.
• A proactive approach to problem-solving and a commitment to delivering exceptional client service.
• Ability to speak and write in Chinese is required, as the incumbent will liaise with counterparts at the China HQ for project-related matters.

▶️ Logistics Manufacturing Industry
▶️ Basic up to $4000 + AWS + VB
▶️ Monday - Friday (7.45am - 5.30pm)

• Working Location: Changi Airfreight centre
• Working hours: Mon-Fri 9am-6.30pm
• Basic Salary: $3000-$5000

Responsibilities:
(Warehousing & Distribution)

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage)

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

☑ Established IT company
☑ Salary: $3500 - $4500 + Allowance + AWS
☑ Working Location: Central Downtown

Responsibilities:

• Assisting the COO in developing and implementing departmental goals.
• Providing translation services during meetings and other important interactions.
• Coordinating with internal and external teams to optimize resource allocation.
• Organizing team-building activities to foster a positive work environment.
• Managing the COO's schedule, handling correspondence, and completing other administrative tasks.

Requirements:

• Bachelor’s degree or higher.
• At least 2 years of relevant assistant experience.
• Excellent communication, initiative, organizational, and upward management skills.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Job Responsibilities:

• Assist in tax reporting, including but not limited to, preparation of annual tax computation, indirect tax returns, statutory tax compliance form (i.e. Country-by-Country Reporting-CbCR, Global Minimum Tax), and transfer pricing documentation.
• Maintaining full set of GL, record keeping and management reports (P&L and balance sheet, including variance analysis) for semi-active treasury / investment holding / management services / dormant companies.
• Prepare statutory reports (including annual financial statements) for audit and regulatory filing purposes.
• Liaising with auditors and tax agents for year-end audit and annual tax filing.
• Assist in ad-hoc matters as and when required.

Job Requirements:

• Candidate must possess at least Degree in Accounting or equivalent.
• Minimum 3 years’ experience in tax and accounting related field.
• Proficiency in Microsoft Excel and PowerPoint. Knowledge in SAP Accounting System will be an added advantage.
• Good planning and organizational skills; and able to multi-task.
• Ability to work under tight deadline and minimal supervision.
• Good command of English, both written and oral communication skills.
• Ability to work as part of multi-geographic team in a multicultural environment.
• Able to speak and read Mandarin is an added advantage.

• Developing and sustaining long-lasting relationships with customers.

• Preparing, reviewing, and finalizing sales proposals.

• Utilizing social media platforms to garner customer interest and create brand awareness.

• Preparing sales forecast reports and submitting them to management.

• Developing effective sales strategies to increase company sales.

• Collaborating with the marketing design and content marketing teams to produce quality advertising material for company products and services.

• Maintaining an accurate record of past campaign results to determine the most effective marketing approaches.

• Analyzing market trends, sales and marketing metrics, as well as pricing strategies to identify ways to improve sales and marketing efforts.

• Able to work night shift, weekend and public holiday

Our client is a professional company with over 30 years of perfume and cosmetic distribution. Currently, they are looking for Sales & Admin Executive to assist them in their growing business.

Candidates who are looking for good mentorship with hands-on experience are highly encouraged to apply.

Job Highlights

• Industry: Perfume
• Location: Pandan Loop
• Working Hours: 8.30am to 6pm (Flexible)

Job Responsibilities

• In charged of handling consignment stores
• Responsible to handle online marketplaces
• Handling of office administrative tasks
• Monitoring of sales in various stores and planning of promotion materials
• Managing a team of promoters and in charged of planning their rosters

Job Requirements:

• Experienced in working in departmental stores & pharmacies
• Might need to work on weekends if there are events (time-off will be compensated)

Job Scope:

• Provide executive support to Board members and Senior Management
• Managing calendars and meetings, booking meeting rooms, communicating and organising meetings across multiple time zones, restaurant bookings, and other logistic arrangements.
• Handle extensive travel arrangements not limited to visa application, on arrival health declaration, flight bookings (both redemption and commercial), transport arrangement, accommodation, preparing detailed meeting schedules and any other relevant travel documents.
• Sourcing of venues, organise and coordinate conferences and events as an in-house corporate event planner globally and work with vendors to effectively manage and coordinate logistics for conferences and special events
• Attending and drafting of minutes of general meeting, board and board committee meetings
• Plan team meetings, corporate events, and other organizational activities

Requirements:

• Degree with minimum 3 years of working experience as a Personal Assistant or similar role (preferred).
• Mature, meticulous and process high level of discretion and integrity
• Ability to maintain confidentiality and handle sensitive information securely.
• Outstanding communication and interpersonal abilities
• Well versed in verbal and written communication in both English and Chinese to communicate with regional office in China.
• Basic financial skills (P&L)
• Excellent priority management and organizational skills

Interested applicants are welcome to submit your MS Word resume to: [email protected]

EA Personnel: R1109773

EA Licence No.: 07C3676

Position Overview:

The Senior Executive, General Affairs & Administration, is responsible for managing the personal vehicle needs of the Chairman, ensuring their upkeep, maintenance, and compliance with all legal and operational requirements. The role includes both administrative and operational duties to ensure the smooth functioning of the Chairman's personal transportation.

Key Responsibilities:

1. Vehicle Maintenance & Care:Oversee the washing, waxing, and general upkeep of the Chairman's personal vehicles.
   Arrange and monitor regular car servicing and maintenance, ensuring timely appointments and high standards of care.
   Maintain an organized schedule for car servicing, repairs, and necessary checks.
2. Mileage Tracking:Accurately clock in and track the mileage of all personal vehicles to ensure that they remain within maintenance schedules and operational efficiency.
   Report mileage regularly and suggest necessary actions to maintain vehicle health based on mileage milestones.
3. Fuel and Cashcard Management:Ensure all vehicles are fueled appropriately, with petrol top-ups managed efficiently.
   Maintain sufficient funds on the vehicles’ cash cards for smooth road usage.
4. Legal Compliance:Ensure all road tax and insurance documents for the vehicles are up-to-date and valid.
   Liaise with relevant agencies or service providers to renew any expiring documents well in advance.
   Monitor and track expiration dates for vehicle documentation and take prompt action to renew them.
5. Vendor and Service Liaison:Liaise with external service providers for maintenance, repairs, and cleaning services, ensuring cost-effective and high-quality work.
   Handle any issues that arise with service providers and resolve them efficiently.
6. Additional Support:Provide administrative support to the Chairman regarding vehicle-related matters and ensure all documentation is properly recorded.
   Manage any other tasks related to the Chairman's personal vehicles as required.

Qualifications:

• Minimum 3-5 years of experience in an administrative or operational support role, preferably involving vehicle management.
• Strong organizational and time-management skills.
• Attention to detail, especially with regards to tracking and managing maintenance schedules and compliance documents.
• Ability to work independently and handle multiple tasks simultaneously.
• Familiarity with basic vehicle maintenance and service schedules is preferred.

Skills:

• Strong communication and vendor management skills.
• Basic knowledge of vehicle care and servicing.
• Proficiency in administrative tasks and document management.
• Ability to work in a fast-paced environment and meet deadlines.

This role ensures the Chairman’s personal vehicles are well-maintained, legal requirements are met, and operational efficiency is maintained.

Job Description:

• Material planning: performing statistical analysis based on past consumption, lead time, value of material, EUC requirements and provide recommendation to support operations.
• Periodic review of inventory level to trigger replenishment up to level to support operations materials requirements based on provisioning model in considerations of Lead time, Consumption, EUC Requirements, Value of Material, MOQ, EOQ.
• Establish monthly engagement with respective stakeholders to review and rundown legacy stock and stock obsolesce.
• Work closely with project team to develop projections to ensure project requirements and schedule, as well as adjust projection according to changes in the project deliverables/ schedules.
• Communicate with respective stakeholder on SNCA and expired materials in order to undertake the correct resolution to these stocks.

Job Requirements:

• Diploma in Electrical/ Electronic/ Industrial / Mechanical Engineering/SCM or equivalent
• Must have good communication, interpersonal skills and be pro-active
• Experience with databases and spreadsheets
• Ability to create digital reports.

Roles and Responsibilities:

• Manage effective and efficient marine fuel procurement for container vessels at designated ports and services
• Engagement of Operating vessels’ marine fuel requirements as per assigned
• Achieve cost effective marine fuel procurement by negotiating with suppliers, such as oil majors, refineries, independent suppliers, and traders
• Address and resolve issues related to marine fuel quality and quantity, and follow up with claims as needed
• Manage Marine Fuel related services providers, such as surveyors and laboratory services
• Manage invoices and payments related to marine fuel
• Provide support for additional tasks as assigned

Requirements

• Bachelor’s degree in a relevant field
• Minimum of 5 years of experience in shipping or a related maritime industry
• Experience in bunker procurement with strong negotiation skills
• Knowledge of the bunker industry and fuel specifications
• Excellent communication skills, with the ability to report and share information in a timely manner
• Positive attitude and the ability to multitask and manage tight deadlines
• Proficiency in MS Office Suite and Google Workspace

Key Responsibilities:

Sales (60%):

1.Generate new business leads and follow up on existing opportunities.
2. Build relationships with customers, understand their needs, and offer tailored solutions.

3. Uncovering/qualifying new sales opportunities through outbound calling, email/LinkedIn interactions

3. Meet or exceed monthly/quarterly sales targets.
4. Schedule product demos
5. Manage inside-sales pipeline, track progress, and report on sales performance.

Marketing (40%):

1. Develop and execute targeted marketing campaigns (email, social media, content).
2. Create engaging content (case studies).
3. Manage social media.
4. Collaborate with cross-functional teams to align marketing strategies.
5. Analyze campaign results, optimize performance, and report on ROI.

WHAT’S ON OFFERYou will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys’ privacy policy.

• Manage all inquiries and maritime cargo operations
• Keep an eye on client and vendor emails, calls, and texts.
• Obtain DO from client and respond to email
• Verify the stock availability on DO and notify the customer.
• Make contact with the appropriate agency and share contact details and emails with them.
• If necessary, make plans to pick up supply from nearby vendors.
• Keep track of inventory for movement in and out.
• Keep a watchful eye on the supply boat and vessel arrival status.
• Verify the boat arrangements if necessary.
• Set up the paperwork and transportation for loading
• Make sure the customer is updated with all additional costs.
• Retrieve the endorsed vessel. DO once loading is complete.
• File all paperwork correctly after the project is finished
• Any additional ad hoc tasks that management assigns

Responsibilities:

• Manage and grow the brand’s presence on Instagram, Facebook, and Xiao Hong Shu, focusing on corporate services promotion.
• Create and execute bilingual (Chinese and English) marketing strategies tailored to target audiences on each platform.
• Design professional marketing brochures and promotional materials in both Chinese and English, ensuring consistency with the corporate branding.
• Develop engaging content, including posts, stories, and videos, to drive brand awareness and client engagement.
• Analyze campaign performance across platforms and provide insights to improve results.
• Stay updated with trends in social media and digital marketing relevant to corporate services.

Requirements:

• Proficiency in graphic design software (e.g., Canva, Adobe Creative Suite) and experience in bilingual content creation.
• Strong understanding of audience behavior and platform-specific strategies for Instagram, Facebook, and Xiao Hong Shu.
• Excellent written and verbal communication skills in both Chinese and English.
• Prior experience in marketing corporate services is preferred.
• Analytical mindset to evaluate campaign effectiveness and propose improvements.

Job Responsibilities:

• Adhering compliance of the client's and Compass Group Singapore policies and procedure
• Provide a “best in class” service to all clients
• Conduct a professional and friendly customer service to ensure to answer customer and occupant queries around general Client information such as internal departments, locations/way finding and contact and timings of spaces within the building
• To assist with functions / events, to ensure visitors expectations are met and exceeded prior to, during and assist to gather post event feedback
• Executes conference room and event space set ups
• Ensure meeting space are set up before every meeting
• Ensure equipment, amenities and conference room facilities with defects are raised as work orders to relevant departments
• Ensure that the reception area is clean, clear from health & safety hazards and the desk and team look professional and in accordance grooming standards
• Answer the telephone in a professional defined manner
• Escorts clients and visitors to the meeting rooms
• Takes Beverage requests for meetings and sessions
• Coordinate beverage requests with Tea Ladies
• Coordinate with external vendors to be able to propose interesting campaigns/events and/or roadshows that will be of benefit to Client staff and their visitors
• Know key transport routes to major locations including the other Client sites, the airport and key areas around Singapore.
• Assisting with taxi bookings or providing shuttle bus info
• Ensure these customers arrival and welcome is professional and their first entry point is engaging
• Assist with Visitor collection and updating of relevant databases.
• Manage all meeting room bookings in EMS and Outlook calendar
• Assist in ad hoc/urgent meeting room bookings via Outlook CMS (Client Meeting Services).
• Handle requests for room set-up on meetings, trainings, road shows, and functions
• Update and verify accuracy of Outlook calendar for Events, Meetings and Workshops
• Maintain meeting rooms/conference facilities clean, tidy and setup as per requirements
• Ensure for any events, the event service delivers a total end to end service experience and proactive approach taken to conference/event service change requests or support
• Be the main contact support for all visitors to the site, executing defines emergency and
  evacuation protocols
• Administrate Front of House monthly reports and provide analysis of results. From the trends,
  create experiences and/or process improvements on a continuous basis
• Complete any in-person learning or eLearning assigned by client, CBRE and Compass in a
  timely manner
• Assist Hospitality Operations Manage with Back of House coordination, communication, and
  operations
• Report any faulty equipment manage by Compass with it’s respective vendors
• Manage and submit Compass vendor’s Permit to Work on site
• Any other duties as assigned by the Hospitality Operations Manager

Health and Safety Responsibilities:

• Adhere to Compass Singapore HSE and client’s systems and procedures
• Follow all Emergency Response plans on site
• Follow procedures for identifying, assessing and controlling hazards and risks
• Adhere to and always maintain food handling standards and food safety plan
• Participate and complete any client, CBRE and Compass HSE trainings assigned

Job Requirements:

• Candidate must possess at least O Level / Diploma / Advanced / Higher / Graduate Diploma
• Minimum 1 - 3 years’ experience in reception in a hospitality and/or corporate environment required
• Experience handling executive club lounge would be advantage
• Must present a professional and friendly image
• Demonstrates proactive & professional approach to customer service
• Ability to confidently interact with all levels of the organisation from CEO to cleaning contractors
• Able to work independently

Manage high standards of service and clinical quality in health screening projects including:

● Setting up and tearing down, and logistics for the projects.

● Registration of clients and collection of payments with accuracy and precision, and arrangement of post-screening reviews.

● Facilitating of patient flow and checking that staffs have in-depth understanding of every station within the operational flow.

● Performance of duties such as taking blood pressure, height, and weight, arranging urine tests, filling up forms etc.

● Promotion of packages and add-ons to health screening participants.

● Generating and sending of medical reports to clients.

● Keeping the station areas clean and organized.

● Ensure optimal manpower utilization and coverage based on client load.

● Oversee all facilities and enhance the operating efficiency of the projects.

● Assist in the preparation and generation of corporate statistics and lifestyle surveys.

● Maintain client relationships and liaise with them for the renewal of health screening projects each year.

● Handle procurement of products/services, lab codes etc with effective cost savings management.

● Adequately stock supplies for the office, projects and activities.

● Preparation of Service Agreements, Introducer Agreements for Sales teams.

Support the Sales and Operations Director and assist in duties as may be assigned.

*5.5 days work week