• Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
• Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality
• Reviewing financial reports to identify ways to improve profitability
• Ensuring that all employees are aware of any upcoming events or promotions so they can be promoted through social media channels
• Reviewing menus with chefs to ensure food quality standards are being met
• Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times
• Hiring and training new employees, as well as terminating workers who are consistently underperforming or disruptive
• Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive
• Establishing long-term business goals and objectives to improve the overall performance of the restaurant

• Supervise and provide guidance to a team supporting the AP, AR and GL functions
• Manage, coordinate and review work done by the team members to ensure accuracy and completeness
• Manage monthly closing activities and prepare management accounts for closing, ensuring completeness
• Prepare quarterly GST report for submission
• Prepare audited Financial Statements and Income Tax schedules
• Liaise with auditors, corporate secretary and tax agent
• Any other ad-hoc assignments

1. JOB DESCRIPTION

Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capability in handling daily tasks and upselling skills.

4) Able to train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5) Versatile in different job roles in order to cover manpower shortage.

6) Execution of promotion to the outlet team with clear targets (KPIs) on individual team member.

Outlet Admin Responsibilities :-

2) Responsible for monthly Sales of the outlet (Dining & Retail).

3) Propose monthly marketing and sales promotions in order to increase sales and ensure outlet profitability

4) Attend Monthly meeting to present to management on KPIs and proposal for monthly marketing and sales.

5) Manage outlet cleanliness and hygiene.

6) Plan weekly manpower rostering.

7) Able to control and manage a team of manpower

8) Execute action plans and submit monthly reports to management.

9) Accountable for outlet's KPIs, staff’s appraisal, inventory stocks, sales revenue for dine-in and retail.

Requirements :

1) Above 5 years of managerial experience in managing a team of people

2) Above 8 years of F&B operations experience and broad understanding of the industry.

3) Able to use Excels and Words to submit on monthly report and have basic understanding of Excels formulas and PowerPoint/Photoshop..

4) Account for monthly outlet inventory in details and accuracy. Able to explain and account on discrepancy

5) Able to do social media marketing, posting and maintain of Instagram and Facebook on marketing, stories & posting. Improve sales from soical media posting and marketing.

6) Friendly personality and hospitable to all guests, good PR skill. Must be a hands-on Manager

7) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

Working Hours:

1) Require to work 6-day week, Off day rostering on Mon~Thur. All Public Holidays will be scheduled as Off-in-lieu.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

WHAT'S THE JOB

Under the general direction of the Club InterContinental Manager, and within the limited of established IHG and local hotel policies and procedures, provides supportive functional assistance to all departments; interact with guests and members of the community. They will also coordinate with all other departments within the hotel.

This job is the Managerial role at a full-service hotel or at a regional extended-stay hotel. Reports to Club InterContinental Manager/Rooms Division Manager. Typically supervises operations under Club InterContinental Lounge, both Club reception tasks and Club InterContinental Dining Experience.

Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand.

YOUR DAY-TO-DAY

Financial Returns

• Assist in coordinating the preparation of the departmental annual budget.
• Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management.
• Oversee night audit function and preparation of daily financial reports.
• Develop plans to increase occupancy and ADR through walk-ins and upselling at the club reception desk.
• Supervise the Club InterContinental team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue.

People

• Assists in planning for future staffing needs and recruiting in line with company guidelines
• Prepares and administers detailed onboarding program for new staff
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
• Provides input for probation and formal performance appraisal discussions in line with company guidelines
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
• Regularly communicates with staff and maintains good relations
• Ensures training needs analysis of Club InterContinental staff carried out and training programmes are designed and implemented to meet needs
• Conducts probation and formal performance appraisal in line with company guidelines
• Maintain up to date staff record and approves leave requests etc

Guest Experience

• Builds, delivers and maintains a high level of Club InterContinental experience across the guest journey
• Knows and understands all Club InterContinental guests to deliver intuitive and At Your Side service
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations
• Create a positive hotel image in every interaction with internal and external customers
• Adhere to hotel brand standards and ensure the team are delivering up to date service standards
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
• Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
• Maintain current Hotel information to be able to provide information to guests
• Consistently review the hotel performance and ensure the team are delivering recognition to our loyal guests within the IHG Rewards Club and InterContinental Ambassador membership
• Monitor the Club InterContinental team performance and ensure guests receive prompt, cordial attention
• All issues faced by guests should be promptly resolved, ensuring guest leaves the hotel satisfied.
• Works closely with Executive Chef and Director of Food & Beverage to refresh Club InterContinental food and beverage experiences to ensure a high standard of offerings for our most premium guests

Responsible Business

• Reports directly to and communicates with the Rooms Division Manager on all pertinent matters affecting guest service and hotel operations
• Maintain interdepartmental relationships to ensure seamless customer service
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well-maintained.
• Schedule and regularly conducts routine inspections of area under his/her control
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area
• Continually check the accuracy of room count
• Approve upgrades and special amenities
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
• Communicate to the General Manager of his/her guests and updates all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
• Maintain all procedures and adheres to them within IHG guidelines; in particular with emphasis on hotel credit policy
• In conjunction with the Emergency Response Team, prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings etc.
• Prepares efficient work schedule for Club InterContinental Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures
• Checking billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
• Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police and emergency personnel
• Perform other duties as assigned or when required to support operations
• May also serve as Manager on Duty

About the role:

We are looking for a Project Manager who will be assisting in strategic programs and goals of Fintech Alliance. This role will be reporting to the Senior Management in Fintech Alliance.

Responsibilities:

• Communicating with project team to develop strategic program and project goals.
• Managing the clients' project expectations and satisfaction.
• Monitoring program and project performance of both internal and external service providers.
• Monitoring performance metrics.
• Receiving and responding to approvals and notifications.

Requirements:

• Bachelor’s degree or equivalent in IT and Business
• Preferably with at least 2 - 5 years of working experience.
• Certifications/licenses – Project Management Certificates are preferred
• Possess strong traits of analytical mind and good communication skills to articulate ideas in a simplified and laymen manner to stakeholders.
• Meticulous & attention to details.
• Proactive, positive mindset and highly adaptable to changes.
• Creative and innovative thinking.
• Able to multitask and work well with tight timelines.

About the role:

We are looking for a Project Manager who will be assisting in strategic programs and goals of Fintech Alliance. This role will be reporting to the Senior Management in Fintech Alliance.

Responsibilities:

• Communicating with project team to develop strategic program and project goals.
• Managing the clients' project expectations and satisfaction.
• Monitoring program and project performance of both internal and external service providers.
• Monitoring performance metrics.
• Receiving and responding to approvals and notifications.

Requirements:

• Bachelor’s degree or equivalent in IT and Business
• Preferably with at least 2 - 5 years of working experience.
• Certifications/licenses – Project Management Certificates are preferred
• Possess strong traits of analytical mind and good communication skills to articulate ideas in a simplified and laymen manner to stakeholders.
• Meticulous & attention to details.
• Proactive, positive mindset and highly adaptable to changes.
• Creative and innovative thinking.
• Able to multitask and work well with tight timelines.

Job Responsibilities:

1. Oversee the service of the Restaurant.
2. 2. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
3. Take immediate action to deal with all guests’ complaints.
4. Ensure orderliness in the Restaurant, and handle emergency and difficult situations.
5. Manage all marketing and advertising activities and/or opportunities for the Restaurant.
6. Ensure that no standing bills stays on the system, and account for all voided bills.
7. Oversee the content, design, delivery and quality of all marketing, promotion and publicity materials, programs and services.
8. In charge of cost control ensuring that the monthly operational expenses of the Restaurant, is capped at an acceptable range.
9. Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of the Restaurant and connected areas or pantries.
10. Ensure that all service staff are well groomed, properly attired and efficient.
11. Assist the Executive Chef in implementing training of service staff to ensure all service staff possess complete and thorough menu knowledge of the food and beverage items for all service periods.
12. Assist the Executive Chef in preparing the necessary data for the budget in respective areas of responsibility, project annual staff and beverage costs, take corrective action where necessary to help ensure that the Company’s financial goals are met.
13. Ensure a close professional working relationship with other staff members at all times.
14. Attend all team briefs as required.
15. Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plateware and crockery.
16. Perform miscellaneous job-related duties as assigned.
17. Knowledges of spanish cusine
18. knowledgeable in spanish wines.

Our client, a leading insurance broker in Singapore is looking for candidates to join their expanding business as a Sales Consultant.

Job Profile Summary:

In this role, you will be providing risk management propositions, with a focus on integrated life insurance solutions for High Net Worth (HNW) clients with their wealth planning needs in mind.

Key Responsibilities:

• Familiar with insurance product/ services and banks’ credit procedure.
• Assist the sales team with sales development and implementation in achieving their business objective.
• Submit/ liaise applications with insurers.
• Assist in proper documentation and maintenance of each application.
• Perform administrative tasks, such as organizing medical examination and logistic for new leads, preparing insurance forms and policy contract package, handling client’s reimbursement.
• Handle enquiries from internal and external customers.

The ideal candidate will possess the following:

• Degree with minimum 6 years’ experience in Sales/ Business Development with direct experience the private banking, Securities, Asset Management or Insurance industry as a Relationship Manager/ Insurance specialist in the High Net Worth segment.
• Performance driven, results focused and proven sales track records in promoting Universal Life and/ or other life insurance products.
• Possess a global and growth mind-set while being technically proficient in the HNW product and services in this segment and with ability to work collaboratively across the globe.

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

Send your application to us at https://careers.designsingapore.org/en/listing/

About DesignSingapore Council Pte. Ltd.

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. The Dsg is a subsidiary of the Singapore Economic Development Board.

About the Programming & Outreach Unit

To develop Singapore into a thriving innovation-driven economy and loveable city by design, the Programming & Outreach unit creates experiences that celebrate the Singapore design brand and translate the value and impact of design through programmes that are accessible for all.

We realise this through the President*s Design Award, the nation’s highest design accolade; Singapore Design Week, Asia’s premier design festival; and a range of programmes that we bring into the community.

President*s Design Award (P*DA)

The P*DA is Singapore’s most prestigious design accolade. Established in 2006, the Award recognises excellence across all design disciplines. The founding objectives of the Award are to recognise the significant achievements of Singapore’s design talents and the contributions they have made to Singapore’s economic competitiveness and quality of life; engender pride in the nation’s outstanding designs and leading designers among Singaporeans and in turn nurture among Singaporeans a greater awareness of quality design in all areas; and demonstrate to industry, businesses, the general public and the international community the government’s commitment to design development and promotion.

The Award is conferred by the President of the Republic of Singapore, and is jointly administered by the DesignSingapore Council and the Urban Redevelopment Authority (URA).

https://pda.designsingapore.org/

Job Description

As Manager of the Programming & Outreach team, you will manage the President*s Design Award (P*DA), from the planning and execution of the major milestones, to conceptualising strategies and programmes that recognise and celebrate Singapore’s top design talents and amplify their impact to the wider society.

You will be the driving force behind P*DA

This means you will manage:

• The entire P*DA cycle, covering the major milestones including the Call for Entries, Jury Session and Award Ceremony
  The development and production of content, including the P*DA publication, videos and other online and offline materials, as well as local and international P*DA outreach programmes
  All procurements related to P*DA
  Impact studies and other types of measures that will tell us how well we are running our programmes.
  

You will build great partnerships in Singapore and overseas

This means you will:

• Engage a wide range of stakeholders, including the P*DA co-organisers in URA, the award recipients and their clients, the wider design community, jurors, educational institutions, industry associations, other government agencies and also other teams within Dsg.
• Work with diverse international partners to collaborate on programmes to profile our P*DA recipients on the world stage!

You’ll be working with a dynamic, fast-moving, high-energy team

This means you are:

• Keen to take up challenges and are always willing to assist in conceptualising, planning, developing and implementing other programmes and initiatives led by the Programming and Outreach team.
• A team player who takes pride in solving problems with your team.
• Keen to take on other cross-departmental, Dsg-wide projects and work with other teams.

Requirements

Who you are:

• A degree holder with 3 to 5 years of relevant experience in programming, outreach, events management, marketing or project management
• An effective collaborator and negotiator with a strong ability to influence outcomes
• A multi-tasker who is organised, detail-oriented, hands-on and self-driven, with a proven track record in delivering projects and achieving results
• Possess excellent communication and presentation skills
• Experienced in effectively engaging a wide range of stakeholders across private and public sectors
• Creative and enjoys producing engaging content that exemplifies how design can make lives better. Copywriting, copyediting and proofreading skills are a big plus
• Able to prioritise, troubleshoot and stay focused under tight deadlines and pressure
• A team player who is ready to take up challenges and work on new programmes and initiatives
• Have procurement experience (This is a bonus!)

We regret that only shortlisted candidates will be notified.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Responsibilities

• Discuss, propose, and manage renovation projects with prospective clients.
• Design and handle sales presentations to clients.
• Liaising and meeting with clients, contractors, and suppliers on various stages of renovation works.

Qualifications

• Candidate must possess at least a Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• Required language(s): English
• Preferably Entry Level specialized in Sales - Retail/General or equivalent
• All candidates are welcome to apply.
• Open to all experiences.
• Training is provided.
• Interest in the renovation industry is a plus.

1. Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 8pm to 1am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

We are looking for Human Resources Manager to lead the HR team and partner with our leaders in Singapore. You will be accountable for all areas of HR including a strategic focus on recruitment, employee engagement, compensation and reward and talent development. This role will report into the Head of Operations and will be expected to drive and manage the complete people agenda to support the growth of the restaurant group (current headcount of 100 in Singapore) and internationally. The role has one to two direct reporting HR Assistants.

A few of the defining attributes of the candidate include a resilient and positive attitude, creative and innovative solutions and strong understanding of Singapore talent market and employment regulations. Able to demonstrate solid knowledge and experience of efficient and fair Human Resources processes and procedures and the ability to foster an exciting and collaborative culture in the company.

Areas of Responsibility:

• Support departments in the development and delivery of strategic HR plans to fit with the overall business direction.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Contribute to shape the business from team structure, engagement and culture perspective.
  Strategic delivery of talent acquisition including collaborating with department heads to understand business growth, skills and competencies required and advising on best practice selection.
• Managing the HR Assistant in recruitment operations in end to end recruitment and selection.
  Accountable for payroll processing with the HR Assistant to ensure timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions.
• Establish the human resource requirements of the organization in terms of engagement retention, performance management and succession planning.
• Ensure compliance with statutory reporting and filing requirements e.g. CPF, IRAS, MOM, NS and other government-related claims as well as administering work pass application/ issuance/ renewal/ cancellation etc.
• Facilitate analytics and audits by providing reports, records and documentation to the leadership team and to internal or external auditors.
• Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, reimbursement and leave entitlement.
• Review training needs of the organisation on a regular basis and advise managers and leadership of strategic learning and development as well as managing costs and investigating grant applications accordingly.
• Bridge management and employee relations by addressing demands, grievances or other issues
• Administer the overall overseas training exchange program, including inbound and outbound travel management.
• Manage other HR projects and initiatives as required which includes employees activities such as team building, year-end staff dinner.

We Are Looking For Someone Who:

• Shows a passion for people and workplace culture
  Ideally possesses relevant experience within hospitality and F&B industry
• A leader and team player, goals oriented, independent, highly motivated and with speed of execution
• Has strong communication, interpersonal and organisational skills in a fast-paced environment
• Demonstrable experience with Human Resources metrics, policies, recruitment, learning and development
• In-depth knowledge of Singapore labour laws and HR best practices in accordance with TAFEP guidelines
• Degree in Human Resources or related field with at least 3 years of HR Manager experience or Diploma in Human Resources with at least 5 years of relevant experience
  

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Full treasury coverage including cashflow, liquidity, reserves and debt management, encompassing forecasting, modelling and scenario planning.
• Support project feasibility analyses and ascertain financing needs.
• Raise financing and ensure compliance with relevant covenants.
• Lead strategic and financial updates to maintain credit rating.
• Manage foreign exchange and short term investments, including monitoring of market movements and recommending strategies to maximise returns or reduce costs.
• Support the management of the University's reserves, including donations and government funding.
• Serve as key liaison with bank partners to implement bank solutions and oversee bank operational matters.
• Ensure compliance with Singapore FRS, local statutory requirements and other government directives.
• Support both management reporting and financial reporting and audits.
• Engage in business partnership with other University departments, provide financial support and business insights.
• Develop and implement accounting policies, procedures and controls.
• Provide recommendations for continuous improvement on policies and processes.
• Design financial analysis to extract key insights from financial data.
• Prepare key reports, papers and presentations to senior management, the Board, and other stakeholders.
• Coordinate interactions both within Finance and with other internal and external stakeholders, eg represent SMU in independently liaising with external stakeholders (eg auditors, lawyers, bankers) and internal stakeholders (eg senior management).
• Manage/support systems implementation and related IT projects .
• Lead/support finance related and cross department projects.
• Oversee the work of the direct reports.
• Other ad-hoc duties and responsibilities.

• Degree or professional qualification in Accounting or Business with at least 5 years of relevant treasury, finance or accounting experience and 2 years in a managerial position.
• Candidates with Chartered Accountant (CA) / Certified Public Accountant (CPA) / Chartered Financial Analyst (CFA) would be advantageous.
• Experience in the government or education sector would be advantageous.
• Strong technical knowledge in accounting, well versed in FRS and its application.
• Financially attuned with experience in cash, investment and liquidity management.
• Experience in process flow and compliance matters.
• Highly proficient in Microsoft Office applications.
• Strong written and verbal communication and presentation skills.
• Knowledge and hands-on experience in SAP will be advantageous.
• Experience with data analytical and dashboarding tools will be advantageous.
• Highly motivated individual, resourceful and able to multi-task and work independently.
• Good analytical and organization skills, able to work flexibly to lead projects and demonstrate critical thinking to problem solve.
• Effective team lead in a hands-on management capacity.
• Proactive and mature team player with good interpersonal skills who can communicate effectively with internal and external stakeholders.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Manage and supervise the project at site to ensure quality of work.

Ensure works are done according to the approved technical drawings.

Coordinate with subcontractors, consultants and owners on project matters and to resolve all technical site issues.

Any other adhoc projects and duties as assigned by management.

EA Licence No. 16C7962

1. A Degree in Engineering(Civil and/or Structural) or Building from local universities or universities recognised by Professional Engineers Board with at least 12 years of practical working experience in the related field in building construction projects.
2. Report to the Project Manager, and assist in creating schedules and project timelines, track deliverables, and control subcontractors and suppliers to meet time, safety and quality objectives.
3. Positive attitude, self-motivated, initiative and responsible.
4. Sound management skills.
5. Good communication and interpersonal skills.
6. Able to work independently.
7. Remuneration shall commensurate with qualifications and experience. Basic salary: S$6,000 to S$8,000, plus allowances.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Managing Alumni Chapters, Groups and Communities
  • Engage alumni through building and deepening relationships with local and overseas alumni groups (i.e. overseas chapters, local school alumni chapters, programme-based and affinity-based alumni groups).
  • Provide direction and guidance to alumni groups and chapters on their initiatives, budget, succession plans and other alumni matters.
  • Execute OAR's Student Alumni Engagement Pathway strategies within the key primary accounts.
  • Encourage alumni-driven initiatives and activities.
  • Form online alumni communities and implement digital engagement strategies.
• Volunteer Management
  • Engage alumni and manage alumni volunteers and leaders of local and overseas alumni groups, and provide necessary support aligned with OAR's larger volunteer engagement strategy.
  • Manage the alumni and alumni groups database and update contacts and details of all volunteers as necessary.
  • Work as a team member in OAR to support department-wide events for volunteers.
• Event Management
  • Lead a work group or function independently to curate programmes and manage OAR events as required.
  • When required, conduct surveys to identify the diverse needs of alumni and improve programme offerings.
  • Measure the success of events and programmes.
• Partnership Development
  • Collaborate with SMU Colleges, Schools and Offices to engage alumni and manage alumni activities, events and programmes.
  • Work with colleagues in different Colleges, Schools and Offices as strategic partners in alumni engagement.

• Bachelor or Master Degree with at least 6 years of working experience, preferably in the higher education sector and relationship management.
• Able to work under tight deadlines, thrive in a fast-paced environment and maintain a high level of motivation and energy.
• Proven track record in the higher education sector for planning, executing and improving community interaction and building. Knowledge of alumni relations will be an advantage.
• Detail-oriented with strong project management, good administration and organisational skills.
• Event-organising experience would be a plus.
• Demonstrate professionalism in conduct, speech and lead by example.
• Excellent interpersonal, presentation and communication skills (both written and verbal).
• Demonstrate strategic and critical thinking skills.
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Knowledge of and adept at using technology, social media and database tools.
• Able to work outside regular work hours.
• Possess high energy levels, an innovative mindset, and a positive outlook.
• A dynamic team player and effectively bilingual.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description

• Demonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors.
• Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures.
• Controls the team's annual operating budget, reviews staff roster, and guides the Reservations team in executing operational tasks.
• Proactively communicates rates, monitors call volume, and collaborates on Revenue Management strategies. Corresponds with clients to grow account share and builds loyalty.
• Empowers Reservations Officers to resolve client issues promptly, participates in key meetings, and provides guidelines for a Reservations orientation program.
• Exhibits effective leadership, fosters teamwork, and ensures a robust training system for Reservations staff, contributing to overall succession planning.

Job Requirements

• 3-5 years of Hotel Reservations experience at the hotel property or corporate level, along with 1-2 years of supervisory experience as a Team Lead.
• Highly advantageous attributes include a strong understanding of hotel distribution systems, effective communication skills under challenging circumstances, and a diploma/basic degree in Hospitality Management, Business, or equivalent qualifications.
• The candidate should exhibit excellent written and verbal communication, problem-solving abilities, and a strong customer service orientation.
• High ethical standards, self-motivation, and a commitment to instilling a positive and caring workplace culture are also key attributes.

General Manager is responsible for improving efficiency and increasing departmental profits while managing the company’s overall operations. They oversee several elements in a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers.

Able to work in challenging condition facing people from all sorts of life.

• Provide publisher/media industry insights and constantly look for new solutions to determine opportunities.
• Perform gap analysis and provide guidance on digital campaign optimisation.
• Build strong relationships with all stakeholders to ensure the achievement of business goals and improve work process & operational efficiency
• Organizing team roles and evaluating employee performance
• Documenting operational tasks and reporting to upper-level management
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

RESPONSIBILITIES

• Manage central console management of all clients IT equipments

• Manage the helpdesk support for incoming and outgoing calls to support customers and ensure closure of all incidents

• Installation, configuration, operation, troubleshooting of customer IT equipments and/or software

• On-site service if issues require on-site support for resolution

• IT projects support and implementation

• Experience in Cyber Security, advanced networking and project management skills

Accountabilities and tasks:

• Enforce and adhere to the corporate IT Standards, policies and procedures governance for corporate infrastructure architecture, security and system administration.

• Perform periodic server health-check and security review.

• Perform network/server/firmware upgrading and patching technical whitepaper or implementation guide for superior.

• Perform network and system monitoring, health check, security review, system backup and restore.

• Liaise with 3rd party software/hardware vendors for support and escalation,

• Perform network installation, management, monitoring, design, and maintenance for Corporate, LAN, WAN, WIFI and equipment.

• Apply developed subject matter knowledge to solve common operational issues within established guidelines and by recommending appropriate alternatives.

• Conduct subject matter knowledge and/or other IT related training to users.

• Recommend and suggest improvements to allow more effective usage of IT Services and support.

• Manage and work with Service Desk System – incidents and requests plus end-user support.

• Perform installation, configuration, removal, upgrading Install and office automation software, PC and Laptop setup and asset disposal.

• Manage IT procurement, vendor management and asset management.

• Other ad-hoc duties as assigned.

TECHNICAL SKILLS

• Basic networking knowledge and email troubleshooting.

• Knowledge in using Microsoft Office (Outlook, Word, Excel, PowerPoint)

• Experience in installation, administration, troubleshoot and configuration of various Windows workstation and Windows Servers / Ubuntu Operating systems

• Hands on experience in basic printer, scanner, routers, switches, wireless, NAS etc troubleshooting and setup.

• Hands on experience with setup, maintenance of Microsoft 365, Google Workspace Cloud solutions.

• Hands on experience with remote access tools.

• Perform on site service if issues can’t be resolved remotely

• Able to work independently with professionalism

MINDSET

• Customer focus – Focus on solving customer IT issues with professionalism.

• Teamwork – Work closely with Sales and Technical team to fulfil customer’s requirement and issues

• Challenger Spirit – Always explore new ways to resolve issue and enhance productivity

• Constant upgrading – Always upgrade new technology skill sets and soft skills to service customer of highest standard

• Fast learner with good time management and organizational skills to deliver critical timeline

Preferred qualities / experiences:

• Minimum 2 years to 5 years of relevant working experience performing the functions of an IT Engineer. Experienced Candidates with more than 5 years’ experience can apply for Senior position.

• Candidates with experience in LAN/WAN, Desktop, Servers administration and support are highly preferred.

• Cisco Certified Network Associate (CCNA) and/or Microsoft Certified Systems Engineer (MCSE) preferred.

• Good technical knowledge and hands-on experience.

• Have a good understanding of IT audit requirements and compliance.

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.