Position Summary

The Company

Compass Group is the world’s leading food service company, specialising in providing food, vending and related contract services on their clients’ premises. The Group generates revenue of over £16.9billion and is listed on the London Stock Exchange. Worldwide, Compass Group operates in over 50 countries, at over 50,000 locations employing 600,000 employees.

Compass Group Singapore is a market leading and fast-growing business, with over 600 employees across 50+ locations. In Singapore, the business currently operates with global brands like Eurest and Chartwells, with a sterling list of clients across business and industry and education sectors.

To support its growth ambitions and to drive business performance, Compass Group Singapore seeks to appoint an IT Manager to join its dynamic team.

The IT Manager is responsible to oversee the overall functioning of the D&T department which includes day-to-day management, operations, delivery, compliance and support of D&T Infrastructure for the Singapore office encompassing about 120 to 150 IT users. The role is hands on, and is required to have technical expertise in end user computing activities, knowledge of hardware, software and end user requirements.

Job Responsibilities:

• Accountable for the following, in collaboration with the Singapore Leadership Team, Regional D&T team & external industry, to

1. formulate IT policies, processes & infrastructure governance based on Group’s governance and business requirements
2. develop the D&T technology for the Singapore business including developing budgets, identifying key transformational projects and managing day to day operations
3. ensure key security goals and objectives are met in line with Group requirements
4. research best practice, technology to develop new ideas and initiatives to create market differentiation

• Effectively manage IT 3rd party providers, associated SLAs and contracts to deliver business outcomes
• Manage IT procurement function including end user computing licensing of hardware, software & services
• Manage the standard IST components in new bids and include wider team if necessary
• Communicate effectively with external service providers, regional technical teams and providing the layman bridge to business
• Provide on-going support and maintenance of IT applications to ensure service stability and availability. Leverage third party providers and regional resources as relevant. Includes SAP, Telephony/ Network providers & POS systems
• Collaborate with DDI Project Manager and relevant vendors on digital software maintenance, development and implementation
• Provide general business-as-usual (BAU) in-person or remote technical support to end users on IT issues where necessary
• To perform the duties & responsibilities of Data Protection Officer (TBC)
• Perform other duties within his/her capabilities as required by the business

Job Requirements:

Skills & Qualifications

• Minimum of a Bachelor Degree in IT or equivalent experience
• Minimum 5+ years technology experience across infrastructure, applications, and security
• Experience in managing Cloud Infrastructure and SaaS services (AWS, Azure, M365)
• Working knowledge of Windows Server OS, Window11, Cisco switching and routing technologies.
• Knowledge of information security and related key IT controls
• Strong background and skills in end user computing, telephony, networking and mobile devices. Ideally ITIL and Prince Project qualified
• Advanced understanding and qualification of ITIL, SLA management, Change Approval Boards and Service Reporting
• Ability to champion change and influence teams to adopt new ways of working and change programs
• Excellent time management skills with the ability to work on multiple projects and deal with conflicting priorities
• Ability to function as a leader as well as a contributor in the team environment
• Strong customer service experience with focus on service to our client base
• Must be able to demonstrate excellent communication and written skills
• Willingness to listen and learn continually

Job Description

• Identify high-potential accounts, converting them to our application as merchants and partners.
• Generate targeted sales revenue from merchants, brand partners, users’ purchases.
• Review campaign performance, provide in-depth analysis and key recommendations to improve and optimize performance to drive growth, and provide insights on campaign performance to drive long-term solution selling.
• Plan and execute digital marketing activities across digital channels and all relevant platforms.
• Leverage quantitative, qualitative analysis to identify users’ trends and recommends creative solutions (marketing, aesthetics & functionality) to drive user acquisition, loyalty, in-app revenue including the aesthetics and functionality.
• Manage digital platforms and makes improvements to the design of our mobile application and usability for users.
• Measure performance of digital marketing using web analytic tools
• Monitor and report on effectiveness and return of investment of marketing communications and campaigns proactively.
• Oversee day-to-day implementation, operations and analysis of customers and partners marketing campaign.
• Assess campaign effectiveness and generates data-driven commercial insights for stakeholders.
• Implement communication and public relations activities for digital marketing.
• Leverage analytics to plan, exercise and iterate online marketing and optimization campaigns.
• Research on current trends, work with agencies on social media campaigns and proactively recommend digital media opportunities.
• Evaluate end-to-end customer experience across multiple channels and customer touch points.
• Prepare yearly marketing budget and ensure events and marketing activities plan are within budget
• Any other ad-hoc duties as assigned.

Job Requirement

• Bachelor in Marketing/E-Commerce Management/Business Administration (Digital Marketing)/ Mass Communications
• Minimum 5 years of relevant experience in sales acquisition/revenue generation for mobile application and web application platforms
• Experience in digital marketing and mobile application platform
• Knowledge of digital advertising methods or worked with digital marketing agencies
• Good knowledge of digital marketing concepts and bests practices in e-commerce
• Good knowledge of consumer marketing distribution channel development
• Strong background in digital marketing mediums and website analytics
• Track record of delivering against targets on a quarterly basis
• Possess with good communication and negotiation skills
• Able to work in a team collaboration
• Able to start short-notice/immediately

Education Level: Must be Degree Holder and higher

Must be able to do and understand in design, 3D event exhibition design, printing and laminate machine

Must be able to work overtimes in long hours

Must be able to communicate in English

Working Hours

• Monday - Friday 0800 Hours - 1700 Hours
• Saturday 0800 Hours - 1230 Hours

As an Assistant Manager/ Senior Executive, you will provide operational support including project management and administrative support in the areas of customer service, quality and business operations across nursing homes facilities. Your scope includes assistance to craft policies on operational processes, workflow design, data extraction and analysis.

The position requires a self-driven individual, who has an eye for details. He/she is keen to take up enriching opportunities to further develop his/her career in the eldercare sector.

Primary responsibility is to work with Head of Department (HOD), clinical and non-clinical departments.

Operations and Service Excellence

• Operationalize and communicate current processes, constant reviewing of work processes and fine tuning for further improvement
• Develop effective and efficient workflow and processes/procedures, liaise with various department and stakeholder to align processes for ensuring compliance to all applicable regulations and standards
• Address client feedback by investigating and gathering information, work closely with internal parties to close service gaps promptly
• Make recommendations to continuously improve client experience
• Prepare and submit monthly reports to track operational and service outcomes
• Liaise and coordinate with Health agencies and external parties as assigned
• Any other projects/assignments as directed by Head of Department

Requirements

• Degree in healthcare related field with at least 2 years of relevant working experience
• Meticulous and analytical, with strong problem solving skills
• A team player, able to multi-task in a fast paced environment.
• Good interpersonal and communication skills
• Proficient with MS Office

Key Responsibilities

• With direct experiences in Market Data Domain as part of the Enterprise Architecture.
• Well versed in enterprise architecture methodologies for Market Data Domain.
• Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions.
• With NeoXam DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.
• Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms.
• Analyse user (front to back office) requirements and formulate functional and technical design documents.
• Co-ordinate with vendor on specifications, build, delivery testing, and implementation systems.
• Work with internal Change Control Management for deployment of changes.
• Work closely with internal infrastructure and security teams for implementations.
• Implement NeoXam’s DataHub software solutions at an enterprise level.

Key Requirements:

• Degree, IT Engineering, Business or Finance.
• You have minimum of 8 years of experience with IT projects in the banking / financial / insurance industry. At least 6 years of technical experiences as enterprise solution architect. Proven track records in delivering and implementing EDM product and technical solutions at enterprise level.
• Preferred with direct Product knowledge in NeoXam Datahub, formerly known as Smartco.
• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.
• You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements:

• You are fluent in English and are perfectly capable of evolving in an English speaking environment.
• You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments.
• You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided.
• You have good teaching ability and a very good sense of organization and communication.
• You are curious, proactive and a real team player.

Job Description

The Junior Product Manager is responsible for guaranteeing the success of a specific product or product features. Prior to production, they create the roadmap to guide a product from conception through design and into wide release.

This role reports to the Product and QA Manager, based in Singapore.

Role and Responsibilities

• Build revolutionary end-to-end products
• Define features, write product specifications, iterate on feedback, make data-driven decisions
• Analyse product requirements and develop appropriate programs to ensure they are met
• Translate product strategy into detailed requirements for prototyping and final development
• Drive products and/or features that adds user & business value
• Prioritise initiatives and projects appropriately
• Highlight potential risks or malfunctions and act proactively to resolve issues
• Perform market research and analysis
• Understand and plan out requirements from the various stakeholders
• Research in products and competitor analysis

Qualifications and Education Requirements

• At least 1 year of relevant experience in complete product life-cycle management, such as product goals, driving requirements, and product launch
• Experience in tech or Fintech related service company would be advantageous
• Knowledge in agile methodologies
• Experience working with cross-functional teams
• Well versed with the design thinking process
• Experience with project and product management tools such as JIRA, Confluence, Figma, or other similar tools
• Outstanding analytical and problem-solving skills
• Strong communication skills and experience in facilitation
• Familiarity with responsive, adaptive or native design and mobile development processes.
• Ability to thrive in a fast-paced and ambiguous environment
• Proactive in improving skills

Annual Remuneration Package:

SGD 90K-110K

Location:

City Hall

Working Hours:

Monday-Friday, 9:00am to 6:00pm

Job Highlights:

Flexi work arrangement, Flexi health benefits, Annual company trip, other staff benefits

Job Description & Requirements:

1. Possess recognized Accountancy Degree or equivalent Professional Qualification
2. Possess a minimum of 8 years relevant working experience
3. Provide leadership, job assignment, mentorship and QA on the work deliverables of the junior staff
4. Strong domain knowledge on Singapore Accounting Standards, GST, policies and principles.
5. Proficient in client management and services
6. Assist in Business Development, Organisation Strategies and Planning Activities.
7. Proficient in both English and Chinese in oder to liaise with Mandarin speaking client

Preferred Experience/Skills:

• Possess CPA and Chartered Accountant status
• Tax advisory, Tax Filling and Tax Planning work experience
• Have at least 2 years of working in an audit environment
• Proficiency in using Cloud Accounting Software (Xero, Quickbooks, etc)
• Experience working in Accounting and Tax Service Provider environment

A PLUS MANPOWER SERVICES PTE LTD

EA License No. 16C8280

MOM Reg No. R22107790

Marketing Assistant Manager Responsibilities:

Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

Helping identify marketing trends and key opportunities for innovation.

Learning and working with various types of software for digital marketing.

Working closely with sales and marketing department.

Creating marketing materials such as white papers, case studies, and presentations.

Giving presentations.

Maintaining a marketing database.

Providing administrative support to the marketing and sales team.

Preparing, formatting and editing a range of documents.

Understanding company product and brand.

General office duties.

Creating and interpreting a variety of reports.

Organizing market research.

Analyzing questionnaires and other forms of feedback.

Updating social media accounts.

Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

Bachelor’s degree in marketing, business or related field.

Administration or sales and marketing assistant experience.

Effective written and verbal communication skills.

A high level of attention to detail.

Ability to work effectively within a team and independently.

Experience using computers for a variety of tasks.

Competency in Microsoft applications including Word, Excel, and Outlook.

Good organization skills.

Related job and internship experience.

Digital marketing experience.

The ability to work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends).

Restaurant Manager

Reports to Management

Incumbent needs to perform shift works and work on Weekends and Public Holidays.

• In charge of operational managing the restaurant outlet (s).
• Ensure compliance to food quality, hygiene and workplace safety standards.
• Coach, mentor and train service staff on a day to day operations such as such as train staff to have good service standards and cashiering knowledge, upkeep cleanlness and tidiness of workplace, etc.
• Guide service staff to handle customers’ complaints.
• Organise and control inventory, manage budget and reduce in wastage.
• Plan, create and execute business strategies to sustain profitability and increase sales.
• Monitor sales and provide weekly and/or monthly sales reports to Management and provide reviews on a regular basis.
• Manpower planning and schedule weekly roster.
• Work with various stakeholders such as HR, Marketing and Maintenance Departments on manpower issues, marketing strategies to improve on business sales and maintenance work and repairs on a regular or needs basis.
• Any ad-hoc tasks assigned by Management from time to time.

About Certis

We are a leading outsourced services partner that designs, builds and operates multi-disciplinary smart security and integrated services. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Responsibilities we will trust you with:

• Lead/co-lead complex transformation projects spanning the entire lifecycle – from strategy formulation through to execution using various Business Strategy tools, Lean Six Sigma methodology, Design Thinking, Problem Solving and Critical thinking skills to deliver quality and value-added services to the stakeholders. The tasks may include (not limited to) the following:
• Understand problem statement such as operational issues, customer experience, regulatory concerns etc.
• Understand Business vision and mission, business case, strategy, financial goals, business needs etc.
• Work with Business Head to understand or co-design target operating models, organisation design, change management plan, workforce planning etc.
• Facilitate iterative ideation to bring about innovative solutions to meet desired outcome.
• Engage with various levels of people in the organisation including C-level and Senior Leadership Team to obtain buy in for proposed solutions and business outcomes.
• Work closely with working level in the business unit(s) to gather requirements and with IT to operationalise the selected solutions including mock-ups, development support and UAT.
• Instil continuous improvement mindset through working with key stakeholders to establish, review, and analyse the Key Performance Indicators that forms the fundamental of prioritizing and solving the problems at strategic level.
• Responsible for providing leadership, coaching and mentoring to the assigned departments.
• Ensure departments projects pipeline is healthy to meet annual cost reduction targets.
• Responsible to ensure all projects are meeting ROI, solutions are sustainable, met regulatory requirements, properly approved at different stages with the tollgate committee, properly documented amongst other tasks.
• Provide face-to-face/virtual trainings/workshops to company-wide audience from rank and file employees to Senior Leadership to ensure all staff speaks a common Quality language.

Your areas of knowledge and expertise that matter most for this role:

• Bachelor of Science in Project Management, Quality, Technology or Engineering related field is preferred.
• Min. 5 years of Lean Six Sigma experience (Certified Black Belt preferred) and proven track record in leading and/or facilitating large scale process improvement and/or digital transformation projects. May also include experience in other activities such as Planning, Implementing and Mentoring.
• Min. 5 years in customer service organisation, preferably, with functional knowledge in managing/improving complex end-to-end processes that cut across multiple departments/business units.
• Min. 3 years of Project Management experience in managing multiple projects with varying levels of management responsibilities and complexity.
• Exemplary interpersonal skills with an ability to:
• Influence, negotiate, and resolve conflicts to reach consensus around common goals
• Communicate at all levels to maintain relationships and cooperation in pursuing organisational goals.
• Experience & exposure to Design Thinking and Digitalisation
• Pro-active, independent, result oriented, passionate and time management are essential to succeed in this position.

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability, and efficiency.
• Commitment to your ongoing development, including on-the-job opportunities, formal programs, and assistance with further education.
• Community volunteering opportunities.
• A competitive remuneration package featuring performance-based incentives, medical insurance, and a dental allowance.