Programme Director Lead based out of SG

1.      The Programme Director is responsible for the overall integrity and coherence of the clients New Programme. They will develop and maintain the Programme environment to support workstream under a centralised Programme Office.

2.      The Programme Director will be responsible for ensuring the delivery quality of all workstreams and oversee the clients key vendors . These workstreams will be managed day to day by designated project managers and workstream leads who report into the Programme Director.

The Programme Director is responsible for the following:

3.      Act on behalf of the consulting firm as the most senior programme resource that will provide guidance and support to the other internal workstream leads. The Programme Director should provide advice and support to the firms Partner group overseeing the programme.

4.      Working in support of the clients senior stakeholders, planning, and designing the Programme and proactively monitoring its progress, resolving issues, and initiating appropriate corrective action

5.      Run the Programme's governance arrangements aligns with the overall Programme's governance structure.

6.      Ensuring effective quality assurance and the overall integrity of the Programme - focusing inwardly on the internal consistency of the Programme and outwardly on its coherence with infrastructure planning, interfaces with other programmes, with New Star and corporate, technical and specialist standards

7.      Managing the direct Programme's resources and monitoring expenditure and costs against delivered and realised benefits as the Programme progresses

8.      Ensuring the delivery of new solutions and services from the programme is to the appropriate level of quality, on time and within budget, per the programme plan and governance arrangements.

9.      Ensuring there is allocation of shared resources and skills within the Programme's projects

10. Managing the project managers/workstream leads working within the Programme on individual project channels

11. Managing third-party contributions to the Programme

12. Managing senior level communications with all stakeholders on the progress of the programme (e.g. C-Level & C-1)

13. Managing both the dependencies and the interfaces between projects

14. Managing risks to the Programme's successful outcome

15. Initiating extra activities and other management interventions wherever gaps in the Programme are identified, or issues arise.

16. Reporting the progress of the Programme at regular intervals to the clients Programme Sponsor and the Programme Director

17. Programme Scope and Schedule Management

18. Oversee detailed (level 5) Programme and Project Planning, which can roll up to an overall holistic detailed programme delivery schedule (supported by Project Planning resources)

19. The Programme Director needs to be confident in dealing with a wide variety of stakeholders and needs to adapt their style of management and leadership to each situation

Requirements

Key Skills:

20. 15-20 years’ experience running large technology delivery programmes across the Asia financial services market (multi country delivery)

21. Preference for someone who has running a large and complex investment management transformation (Front office, middle and back office)

22. Investment management outsourcing exposure

23. Understands and has been responsible for running large platform replacements e.g. Legacy

24. Ability to manage C-suite level stakeholders and vendors

25. Expert level project planning and management skills

26. Has managed large delivery teams 30+

Our client is actively searching for an Assistant Director/ Senior Asst Director, Major Gifts to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The University Advancement Office supports the University’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future.

The responsibilities of this role are:

• To work with University Advancement Office staff, faculty, and deans to identify, cultivate, solicit and maintain key relations with a portfolio of contacts (current donors and prospective donors) – with the view to match their giving interests with the University’s funding priorities and needs
• To lead and facilitate gift structuring to optimize donor’s gift purpose and manage the process of closing the gift
• To supervise and guide junior level fundraisers in their fundraising efforts and work with Stewardship Team to cultivate and steer donors to the next level of giving

The ideal candidate will need to have the following qualities and experience:

• University Degree or related equivalent combination of education with minimum 5 years of relevant experience
• Proven fundraising experience and track record and relevant skills and management expertise, preferably in a higher education sector environment; or an equivalent combination of relevant experience and education/ training and skills
• A successful track record in cultivating and soliciting major gifts
• Experience in Higher Education/Not-For-Profit fundraising with an ability to achieve monthly activity targets as a key metric of performance. Candidates with appropriate business development/consultative sales experience may also be considered
• Demonstrated experience managing complex and diverse relationships and the proven ability to operate effectively with multiple stakeholders
• Excellent interpersonal skills with proven ability to liaise, consult and negotiate confidently and professionally with donors, staff and other stakeholders at all levels
• Exceptional written communication skills with extensive experience in developing business cases, proposals and presentations
• Well-developed planning and organisational skills with the ability to prioritise workload, meet deadlines and work under pressure in a fast-moving team environment
• Sound acumen and strong professional presence as well as a collegial work style that promotes teamwork, creativity and open communication
• Awareness of and sensitivity to a diverse range of stakeholders

Want to be a part of Asia Pacific & Japan’s (APJ) largest data centre business and ‘Grow@Hyperscale’?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers, the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APJ region. With backing from our investors, including Macquarie Group, this is just the beginning…

Join us at AirTrunk, where the cloud meets the ground.

A Snapshot

The Product Development Director will report directly to the Director, Product Management and work closely with the rest of the Technology team, making your mark in a number of ways:

• Drive the strategic direction for the product development of Owner Supplied Equipment in alignment with key business objectives: Meet or exceed our financial targets, be the preferred partner for tech and cloud in APAC, be the place where talent wants to be, and be a global leader in safety and sustainability.
• Be part of the overall Technology team efforts to create more sustainable, efficient and scalable data centres to serve our expanding customer needs.
• Examine existing technologies for marginal gain and commercial benefit. This will involve continuously working towards simplification and cost reduction of the AirTrunk product, whilst driving the decarbonisation efforts of the supply chain.
• Drive innovation within the product development function, across the company and externally within the data centre industry, our community and our partners. Research and explore the addition of new products to the OSE categories and collaborate with the masterplanning and design teams to future-proof AirTrunk’s product offering, to fulfil customer requirements in a functional and innovative way.
• Investigate new and developing technologies across the wide spectrum of infrastructure industries and an in-depth understanding of our industry, our customers and our vendor’s products and R&D initiatives., with a particular focus on clean energy technologies and energy storage systems.
• Drive consolidation and unification of products to drive the AirTrunk standardisation and speed to market philosophy.
• Manage the Owner Supplied Equipment Partnerships with all vendors. This will involve developing market and location-based intel around availability and costs and developing a strategy for standard product availability across all regional locations (Australia, Singapore, Hong Kong, Japan, Malaysia, South Korea). This involves organising and chairing regular vendor meetings, visiting sites and manufacturing facilities.
• Manage the processes and documentation related with the technical specification, approval and continuous improvement of the Owner Supplied Equipment products as part of the overall AirTrunk product offering, ensuring alignment and collaboration with internal stakeholders (Customer Solutions, Design, Sustainability, Procurement, Construction and Operation)
• Maintain and upgrade data driven information repository and reporting mechanisms for the AirTrunk product

Your Day to Day

• Manage and expand a team of direct reports to deliver strategic initiatives & support project delivery efforts.
• Produce vendor briefs in order to develop designs from feasibility stage through concept, scheme and detailed design stages, ensuring continuity of design
• Inspection of new products and applications
• Involvement in Master Service Agreements MSA’s, Non-Disclosure Agreements NDA’s such that all contracts are current and ready for immediate signing.
• Liaise with Operations Team to include the most advantageous maintenance terms
• Assisting in the negotiating of beneficial commercial arrangements with vendors
• Assist the Construction and Procurement Teams in the procurement of OSE, tendering, TCO assessment, ordering and delivery.
• Ensure quality assurance and design checks are undertaken on the vendor OSE.
• Oversight of the technical aspects of direct procured equipment and facilitate their interface with the design team.
• Support the Design team with driving our kit of parts (standardised) OSE solutions
• Assist in the development of innovative, customer focused designs.
• Engage with Customers on their technical solutions as required
• Assist with the Commissioning processes and in particular the application of the OSE

Requirements

• You have successfully demonstrated Strong analytical skills to manage and explore data and to develop engineering solutions.
• Ideally 10 years + experience within infrastructure, utilities, manufacturing or data center design and operations, ideally with experience in prefabrication or modular construction
• Experience in the energy generation, distribution and/or storage industries will be considered as an advantage.
• Experience in a leadership or managerial capacity
• Ability to drive technical, logistical and economic implications of equipment procurement: CAPEX and OPEX.
• Experience in multiple APAC countries would be desirable, the successful candidate must be open to understanding new markets and learning local codes and regulations in these markets.
• Strong communication and presentation skills
• Strong cognitive skills and problem solving skills
• Highly driven and motivated.
• Willing and able to travel

The Company

A global company in the technology sector is currently looking for a HR Director to join their dynamic team.

The Role

This role involves designing and executing annual HR priorities and organizational strategies in alignment with business plans. The candidate will closely partner with business leaders to understand their specific workforce strategy, identify talent gaps, and find suitable solutions. The role involves creating talent frameworks and strategies to support business needs and boost employee engagement.

The candidate will review and refine regional HR policies, procedures, systems, and programs, ensuring compliance with local regulations. They will resolve complex employee-related issues fairly and objectively, alongside leading employee engagement and retention initiatives.

The role also involves partnering with internal stakeholders to evaluate and implement compensation, benefits, and recognition programs. They will oversee payroll processing, ensuring accurate and timely salary payments. Additionally, the candidate will spearhead the yearly goal setting, performance appraisal, bonus payout, salary review cycle, and off-cycle reviews.

Your Profile

The ideal candidate should possess over 15 years of progressive HR experience, with at least eight years dedicated to senior leadership roles. They need to have comprehensive knowledge of local employment laws and other statutory requirements, ideally with previous experience in the technology field with regional exposure. High motivation, diligent organization, and strong leadership skills are pivotal for this role. The candidate should possess a robust analytical and strategic mentality, couple with excellent problem-solving skills. Familiarity with working in cross-cultural environments is a must, along with exceptional communication and interpersonal abilities. Experience in project management is also essential.

Apply Today

Please send your resume, in WORD format only and quote reference number ET13105677, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

Role:

• Lead on all Mechanical or Electrical related matters (team & projects)
• Preferably able to perform role as to manage clientele and business development
• Any other areas where candidate can contribute
• Lead a team

Requirements:

• Preferably Professional Engineer (Electrical); LEW(Grade 9) or Professional Engineer (Mechanical)
• More than 8 years of working experiences, preferably in M&E Consultancy firm.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Sea Freight Operations Director to join their Sea Freight team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Formulates business strategies and plans in collaboration with senior management, aligning objectives with regional leadership approval.
• Directs area targets to achieve or exceed revenue, volume, profit, and line profitability goals.
• Manages synergies across business units and country operations.
• Ensures company policies are enforced across the region.
• Reviews and approves internal policies to align with business and legal standards.
• Oversees long-term planning to support future growth, presenting plans for executive approval as needed.
• Proposes and manages operational and capital expenditure budgets for executive review.
• Monitors performance against objectives, making adjustments as necessary to meet goals.
• Leads negotiations and investigations related to mergers, joint ventures, and acquisitions with executive oversight.
• Represents the company in dealings with key stakeholders, including customers, suppliers, and government agencies.

Requirement:

• Min 10 years of ocean freight experience in managerial level
• Degree in any discipline
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Summary of the position:

This role is a key member of the HR team and reports directly to the Head of HR. The candidate should have proven end-to-end HR experience, ideally in Financial Services industry.

Main responsibilities:

• Work in partnership with stakeholder to deliver professional HR advisories, provide seamless HR support to its business as required and drive the implementation of HR practices and initiatives.
• Be a strategic advisor to the business on talent development matters including the identifying and grooming of hi-potential talent, talent succession, performance management and coaching managers through performance management conversations.
• Identify gaps in the existing processes proactively and drive continuous improvements to HR processes.
• Consult and advise anagement in the business planning process and provide input on organizational capability and the HR implications of business objectives so as to ensure HR strategies are aligned with business goals.
• HR operational responsibilities including developing HR policies in line with local regulations, enforcing procedures, managing processes and systems as well as ensuring compliance on day-to-day handling of HR matters.
• Manage the entire employee lifecycle including on/off-boarding briefing, compensation and benefits, employee relations, exit management, etc.
• Manage employee relations and provide solutions to enhance staff engagement and company culture
• Responsible for any other duties as assigned.

Legal and Regulatory Responsibilities:

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Knowledge & Experience:

• Bachelor’s degree in Business Administration, Human Resources or related discipline.
• At least 12 years of HR Generalist/ Business Partnering of HR Advisory experience.
• Ability to work in a fast paced environment, multi-task and deliver within tight deadlines
• Strong knowledge of local employment law and compliance requirements.
• Possess good interpersonal skills, confidence and maturity to interact effectively with stakeholders and all levels of staff
• Expertise in HR operations, policy development, HR communication
• Willing to collaborate, go the extra mile and demonstrate high level of integrity with ability to handle highly confidential information appropriately.
• Highly motivated and resourceful
• Prior experience in supporting the Financial Services firm would be highly advantageous
• Proficient in Microsoft Office Applications e.g. excel, powerpoint, etc.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

About Sinologistics Overseas, a subsidiary of China Logistics Group:

With the strategic involvement of three key investors, namely China Eastern Airlines, China COSCO Shipping Corporation Ltd, and China Merchants Group, China Logistics Group operates in close coordination to drive its strategic initiatives. China Logistics has a registered capital of 30 billion RMB and a strong presence both domestically and internationally. Its operations span across 30 provinces within China, as well as five continents worldwide. Sinologistics Overseas, a Singapore Company, is its first overseas subsidiary and we are looking for like-minded individuals to build and expand the overseas market with us!

Key Responsibilities

The Cost Control Director is responsible for setting up and managing the financial systems for the Program including cash flow, yearly budgets, data collection, and analysis, cost control, and reporting to the Senior Management and Head Office as required.

Budget Development and Management
- Prepare detailed budgets for various departments and projects within the organization.

- Monitor actual expenditures against the budget and report variances.

Financial Reporting
- Prepare regular financial reports, including cost summaries, variance analysis, and forecasts.
- Present financial data to senior management, highlighting key insights and recommendations.

Cost Tracking/Analysis and Cost Control Procedures
- Track and record all costs associated with projects

- Analyze cost data to identify trends, inefficiencies, and potential cost-saving opportunities.

- Implement and enforce cost control procedures across all departments.

Forecasting and Planning
- Develop cost forecasts and update them based on actual performance and changing conditions.
- Assist in long-term financial planning and strategy development for the organization.

Collaboration with Departments

- Work closely with department heads to understand their cost drivers and assist in

managing their budgets.

- Provide financial guidance and support to ensure effective cost management.

Process Improvement
- Identify areas for process improvement and implement best practices to enhance cost efficiency.
- Lead or participate in cross-functional teams to develop and execute cost-saving initiatives.

Risk and Compliance Management
- Identify financial risks related to cost overruns and develop mitigation strategies.
- Monitor and report on risk factors that could impact the financial performance of the organization

- Ensure compliance with company policies, industry standards, and regulatory requirements.
- Maintain detailed and organized financial records for audit and review purposes.

Staff Training and Development
- Train and mentor finance team on cost control practices and financial analysis techniques.
- Promote a culture of cost consciousness and financial accountability within the organization

Special Projects
- Participate in special projects and initiatives as assigned by senior management.
- Provide financial analysis and support for new business ventures or expansions.

Job Requirements

· Bachelor's degree or Master's degree in finance, supply chain management, business administration, or equivalent.

· Minimum 10 years of experience Financial Planning & Analytics.

· A strong leader who is able to drive performance and focused on delivering the end-results, also able to lead the finance team

· Excellent communication and interpersonal skills

· Demonstrated to be a self-starter and highly motivated, with a proactive approach to problem-solving and a willingness to take initiative

· Have strong business acumen and analytical skills, detail-oriented and.good organizational skills and the ability to handle multiple stakeholders, priorities and timelines simultaneously

· Able to work under pressure in a fast-paced environment.

· Experience in driving process improvement and change initiatives

· Able to collaborate effectively in a cross functional and multi-cultural environment

· Proficient in both spoken and written English and Mandarin

• In depth expertise in at least one of the Data and Analytics domains – data strategy development, data warehouse & big data implementation, business intelligence applications, machine learning / artificial intelligence domains
• Good knowledge of the Information Management framework, including operating model, data governance,data management, data security, data quality and data architecture.
• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOpsautomation and engineering using CI/CD tools, code repositories and issue tracking and management.
• Experience in developing analytics application on public cloud stacks (Azure, AWS or GCP)
• Certifications in Data Analytics tools and environment (big data technologies, cloud certifications, data integration, data management, or visualisation tools) would be an advantage.
• 10 – 12 years of experience in data and analytics projects (data warehouse, data analytics, business intelligence and machine learning).
• 6 – 8 years of experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model.
• 4 – 6 years of experience in leading data and analytics projects as a delivery lead responsible for overall project outcomes (client and commercial)
• Experience in at least one of the industry or domain – Government and Public Services, Logistics,Manufacturing, Supply Chain, Financial Services, Retail, Consumer Products

You will be part of International Projects team within Changi Airports International (CAI) or its subsidiaries. You will have the opportunity to work with our team of consultants and value partners who provide professional and consultancy services to client airports in the following functional areas:

• Traffic Development
• Non-Aeronautical Commercial
• Airport Operations

By the nature of our business, you will receive significant international exposure working with a diverse set of projects, partners, public and private stakeholders and clients. You can expect to be cross-trained to take on Traffic Development, Commercial, Airport Operations-related projects as part of your career growth and be developed as a well-rounded airport professional over time. You are expected to confidently communicate and interact extensively with our clients and stakeholders independently. The role is also expected to support assignments that are based in China and/or Mandarin-speaking market segments, and you are expected to be proficient in Mandarin language. Over time, subject to outstanding performance and progress of your growth, you can expect to be developed to take on leadership roles such as the General Manager of the client airport’s business venture, established in partnership with CAI.

Responsibilities:

Traffic Development

• Develop strategic analysis to grow passenger / cargo traffic and aeronautical revenues for client airports.
• Assess the traffic development potential for target airports.
• Execute innovative and effective airline / industry marketing strategies.
• Build business cases for airline network planners.
• Work with industry, economic development and tourism authorities to drive growth of passenger and cargo traffic within identified target air service markets.
• Perform data analytics work to improve data tools and develop new data solutions where necessary.

Commercial Development

• Develop airport commercial strategy to grow airport revenue and enhance asset value involving conducting market research to gain insights to consumer behavior and industry benchmarking.
• Enhance Commercial layout configuration, Product and tenant mix configuration.
• Drive Tenant Marketing campaigns which could include crafting narrative, using social media and organizing roadshows.
• Draw up business plans which could include revenue modelling and financial analysis and term sheets for key commercial contracts.
• Conduct commercial performances analytics against budgets.
• Client engagement includes due diligence, reporting and presentations.

Airport Operations

• Provide guidance to Changi’s overseas airports, as well as client airports in operational areas.
• Analyse operational flows / processes and the passenger journey, identify pain points and recommend solutions.
• Guide / Support our asset airports and clients in developing processes, SOPs and manuals to meet regulatory, operational and business needs.
• Work with our counterparts at our asset airports to resolve operational issues.

Requirements:

• Good degree in any discipline with at least 8 years of related overseas work experience with minimally 5years in an airport traffic development role, or an airline network planning or revenue management role
• Excellent written and verbal communication skills in English and Mandarin as you are required to interact with clients in China and/or Mandarin-speaking market segments.
• Proficient with the Microsoft Office suite and adjacent plugins, specifically advanced Excel, PowerPoint and think-cell.
• Excellent written and verbal communication and ability to engage stakeholders at various levels.
• Must be able to work independently, driven and takes initiative to drive/lead changes to improve from status quo
• Ability to navigate and steer the team through complex situations to make progress and achieve desired outcomes
• This appointment requires frequent travelling. You must also be prepared to be stationed overseas for the contract duration.
• This is a 2-year contract on a renewable basis.

Position Summary:

As the Director of Technology Innovation, you will lead the development and implementation of technology-driven strategies to maximize revenue across the company’s product lines, particularly in healthcare products. This role demands a forward-thinking leader who can harness technology to create revenue streams, optimize product offerings, and improve market positioning.

Key Responsibilities:

1. Revenue-Focused Innovation Strategy

- Develop and execute a technology innovation strategy that aligns with and drives the company’s goals.

- Identify and leverage emerging technologies to create new revenue opportunities and enhance product profitability.

2. Product and Service Enhancement

- Lead initiatives to innovate and improve existing products in educational and healthcare sectors, focusing on increasing customer value and sales.

- Explore and implement new AI or digital services or features that can generate additional revenue.

3. Market and Customer Insight Integration

- Conduct market research and analyze customer data to identify technology solutions that address market demands and increase sales.

- Utilize insights from data analytics and business intelligence to guide technology investments that support revenue growth.

4. Cross-Functional Collaboration for Revenue Generation

- Collaborate with the sales, marketing, and finance departments to integrate technology solutions that enhance sales efforts and market reach.

- Work with external partners and vendors to develop joint initiatives and technologies that expand revenue potential.

5. Cost Efficiency and Process Optimization

- Implement technology solutions that streamline processes, reduce operational costs, and improve profit margins.

- Oversee automation and data-driven decision-making tools to enhance productivity and revenue efficiency.

6. Risk and Compliance Management

- Identify risks associated with new technology implementations, ensuring compliance with industry standards to protect revenue streams.

- Establish security and data protection measures to safeguard revenue-related data and intellectual property.

Qualifications:

• Education: Knowledge in Computer Science, Information Technology, Business, or a related field; MBA or a relevant master’s degree is advantageous.

• Experience: Minimum 10 years of experience in technology innovation or product development with a focus on revenue growth.

• Technical Skills: Expertise in emerging technologies, data analytics, revenue optimization tools, and business intelligence platforms.

• Strategic and Revenue Orientation: Strong strategic planning and analytical skills, with a track record of using technology to drive business revenue.

• Leadership Skills: Demonstrated ability to lead teams, manage cross-functional projects, and collaborate effectively with departments to achieve revenue goals.

• Language Skills: Proficiency in both English and Mandarin for effective communication across regions.

About Ad Astra Consultants

Ad Astra Consultants is a Singapore-registered recruitment and HR services firm committed to advancing talent strategies and solutions that drive business impact. With expertise in recruitment, HR consulting, and organizational transformation, Ad Astra serves clients worldwide by helping them build and sustain high-performing teams.

Role Summary

We are seeking a Senior HR Consultant to lead initiatives in organizational design, HR digitalization, and talent management for our clients. This role is ideal for an HR expert with experience in both consulting and corporate environments, who can bring data-driven insights, strong business acumen, and a hands-on approach to HR transformation.

Key Responsibilities

• Organizational Design & Restructuring: Collaborate with clients to create efficient and scalable organizational structures, with a focus on role clarity, functional integration, and operational efficiency.
• HR Consulting & Strategy: Provide advisory services in HR strategy, including talent management, performance management, and compensation alignment, to ensure HR practices are aligned with business goals.
• Psychometric Assessments: Use psychometric tools, such as MBTI and Hogan, to support talent acquisition, leadership development, and team dynamics, leveraging insights for impactful HR solutions.
• Digital HR Transformation: Lead HR digitalization projects, from platform selection to implementation, to streamline HR operations and improve employee experience.
• Talent Development: Develop succession plans, identify critical roles, and implement key talent initiatives, using a consultative approach to support client growth and strategic needs.
• Client Relationship Management: Serve as a strategic partner to clients, ensuring high-quality service delivery and addressing client needs in alignment with Ad Astra’s consulting philosophy.

Qualifications

• Educational Background: Master’s degree in Business, Human Resources, or a related field.
• Professional Experience: 8+ years in HR leadership roles, including consulting and HR business partnering, with a proven track record in organizational design and transformation.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Develop and implement station format and programme strategies by reviewing listener trends and matching them with the broad directions approved by management.
• Ensure the achievement of agreed station ratings objectives by monitoring performance on a regular basis.
• Ensure the quality and appropriateness of radio stations' content by overseeing and driving content and supervising station's music selection/rotation, programme elements and promotions to ensure high quality control of station format.
• Grow the listener base by developing innovative and creative programmes that appeal to listeners. Keep up to date on industry knowledge of the market as well as listeners' profiles, lifestyles and preferences, by reviewing trends and market developments and understanding their implications on Mediacorp Radio business unit.
• Maintain and enhance professional competence through training and development, mentoring, coaching, as well as providing constructive feedback for the team regularly through air checks and programme post-mortems.
• Work with Sales, Partnerships & Events and Digital departments to increase and facilitate airtime and sponsorship commitments on the station, while maintaining high programming standards
• Adhere to compliances to policies and rules by monitoring the team's compliance with programming codes on a regular basis and taking corrective actions where appropriate.

• Degree with minimum 5 years' broadcasting / media experience.
• Excellent understanding of audience's lifestyles and preferences & music knowledge.
• Strong understanding of social media and able to use it effectively to promote station's interests.
• Excellent language skills in Chinese.
• Excellent project management, leadership and organizational skills.
• Excellent relationship management, presentation, negotiation, communications and interpersonal skills.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

Are you a hardworking, results-oriented, and fun team player with a passion for the travel and tourism industry? Do you excel in customer service? If so, you might be the perfect fit for our team at the Chinatown Heritage Centre in Singapore. Join us and play a critical role in our daily operations as we continue to grow and thrive in the post-pandemic travel industry.

Chinatown Heritage Centre

The Chinatown Heritage Centre is the only place in Singapore that has recreated the original interiors of its shophouse tenants in the 1950s, offering visitors an honest, revealing glimpse into the lives of Chinatown's early residents. Every nook and cranny in the Chinatown Heritage Centre pulsates with the memories of yesteryear, offering an experience like no other as one is transported to Chinatown in the budding years of Singapore's establishment as a seaport.

Job Responsibilities

The Executive Director will provide the overall leadership in executing the strategic plan for Chinatown Heritage Centre (CHC), and advance various initiatives to drive the success of the Centre as a vibrant heritage hub in the ethnic enclave of Chinatown.

We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. An equivalent combination of knowledge, skills, education, and experience will be considered. We encourage you to think broadly about your background and skillset for the role.

1. Leadership

• Work in partnership with the Board of Directors to oversee all aspects of the institution, sustain its excellence and broaden its impact.
• Create a strong and stable financial foundation for CHC through various revenue, funding, and cost management strategies.
• Chief spokesperson. Represent CHC in professional meetings, development of contracts, and participation in industry events.
• Establish strong partnerships in the community to enhance business opportunities, cross-promotions, and collaborations to expand CHC’s public image.

2. Operations & Programming

• Direct CHC’s operations, including visitor experience, gallery tours, educational programs, public programming, curation and installation of special events, adhoc exhibitions, and managing of retail / event spaces.
• Oversee the management, maintenance, and capital projects of the property, facilities/grounds, and collections of CHC, engaging outside expert advice as necessary.
• Conduct periodic assessment and evaluation of CHC’s in-house programs, public events, and retail offerings

3. Planning & Administration

• Direct and oversee marketing initiatives, including the promotion of CHC through media outreach, press releases, website management, social media, etc.
• Lead, supervise and evaluate performance of museum staff and fulfil staffing requirements of CHC
• Attend board meetings as Executive Director and Overall Administrator of CHC.
• Prepare monthly / annual reports and execute all other reporting requirements as prescribed by the board.

Skills and experience

• Demonstrates a passion and enthusiasm for CHC’s mission and strategic plan, and a willingness to grow the standing of the centre along with the larger Chinatown precinct.
• At least 5 years experience in museums / attractions / space activation / events organisation with strong track record of demonstratable success
• Excellent leadership and effective staff development and organizational skills, in areas such as hiring, coaching, problem solving, empowering staff to provide a positive customer experience.
• Excellent interpersonal skills to build effective relationships both internally and externally. Relate well to people from the events and tourism industry.
• Strong project management skills, with experience in managing P&L, budgeting and financial planning.

Functions as the strategic business leader of Market Strategy for a cluster of properties. Responsible for maximizing revenue and profit associated with rooms and function space in cluster properties. Position is accountable for pricing, positioning and inventory management of transient, group and catering in a given cluster. Oversees all the processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 years experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years experience in the revenue management, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

• Compiles information, analyzes and monitors actual sales against projected sales.

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Translates or explains what information means and how it can be used.

• Evaluates effectiveness of property participation in electronic sales channels.

• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.

• Assists hotels with pricing and provides input on business evaluation recommendations.

• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period.

• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market cluster.

• Assists with account diagnostics process and validates conclusions.

Managing Revenue Management Projects and Strategy

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

• Updates market knowledge and aligns strategies and approaches accordingly.

• Establishes long-range objectives and specifies the strategies and actions to achieve them.

• Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Takes a predetermined strategy and drives the execution of that strategy.

• Thinks creatively and practically to develop, execute and implement new business plans.

• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Develops the Business Outlook Strategy.

• Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.

• Establishes and maintains effective and rational pricing strategies for rooms and function space.

• Develops and executes the hotel(s) strategic plan(s).

• Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.

• Provides critical input to market leaders for development of property and overall market sales strategy.

• Ensures hotel strategies conform to brand philosophies and initiatives.

• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.

• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

• Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.

• Manages inventory to maximize cluster rooms revenue.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

• Initiates, implements and evaluates revenue tests.

Building Successful Relationships

• Provides market strategy expertise and leadership to general managers, property leadership teams and market sales leaders.

• Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.

• Develops and manages internal key stakeholder relationships.

• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Location: Jurong East, West Region, Singapore

Job Description: Chariots Capital Pte Ltd is a dynamic and fast-growing holding company overseeing multiple brands across diverse industries. We are seeking a highly organised, proactive, and resourceful Personal Assistant to provide high-level support to our Managing Director.

The Personal Assistant to Managing Director will provide high level of administrative and secretarial support, ensuring the smooth and efficient operation of the office. The ideal candidate will be strong business acumen, proactive, detail-oriented, and able to handle confidential information with the utmost discretion.

Key Responsibilities:

· Provide comprehensive administrative support to the Managing Director, including managing calendars, scheduling appointments, and organising meetings.

· Take detailed meeting minutes, distribute them to relevant parties, and follow up on action items to ensure timely completion.

· Serve as the primary point of contact between the MD and internal/external stakeholders, including legal representatives, consultants, and brand managers, handling correspondence, including emails, letters, and phone calls

· Draft, review, and manage legal and business documents, ensuring compliance with relevant regulations and internal policies.

· Manage confidential correspondence, draft emails, and prepare contracts as necessary.

· Assist in preparing reports, presentations, and meeting materials, with a focus on business and legal aspects of the company’s operations.

· Leverage strong business acumen to support decision-making, provide insights into business strategies, and manage projects across different brands.

· Conduct legal and business research, compile data, and generate reports to support the MD's business initiatives and compliance with industry regulations.

· Maintain confidentiality in handling sensitive legal, financial, and business matters.

· Liaise with department heads and brand teams to ensure smooth day-to-day operations across multiple brands.

· Coordinate and handle all travel arrangements, including flights, accommodations, and itineraries for business and personal trips.

· Handle ad-hoc duties as assigned.

Requirements:

• External Business Law Degree or related field is essential.
• Proven experience as a Personal Assistant, Executive Assistant, or in a similar role, preferably supporting senior executives in a corporate environment.
• Strong business acumen with the ability to understand and contribute to the company's business strategy.
• Familiarity with legal documentation and business processes, with the ability to interpret contracts and regulatory documents.
• Excellent organisational and multitasking abilities, with keen attention to detail.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management tools.
• Ability to manage time effectively and work independently in a fast-paced environment.
• High level of professionalism, discretion and confidentiality are a must.
• Flexibility to travel and manage urgent matters outside regular office hours.
• Ability to multitask and prioritise tasks effectively.
• Strong attention to detail and problem-solving skills.
• Ability to adapt to changing priorities and work efficiently under pressure.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work closely with senior leadership.
• A supportive and collaborative work environment

JOB SUMMARY

1. The candidate will support the WRB Asia Regulatory & Obsolescence Programme to improve delivery of initiatives in line with governance policy and standards. They are expected to perform various tasks related to programme management with the objective of increasing the predictability of initiative delivery, increasing visibility on status and maximising the benefits from investments.
2. Key responsibilities include Programme reporting, supporting the Refinement Forum (Programme & Initiatives), governance, initiative health checks, support/enable/train market SPOCs, resources and benefits management.

RESPONSIBILITIES

Strategy

• Support the Programme Refinement Forum in its governance of the various initiatives over their lifecycle.

Business

• Perform systematic reviews and health checks to ensure time, scope, resources, budget and cost are tracked and reported accurately and consistently across the programme.

Processes

• Track and communicate progress on programme and initiative activity in conjunction with Product Owners across the investment QPR and Hives.
• Provide the link between markets and Hives, supporting delivery of business requirements and accountabilities in close co-ordination with relevant Hives.
• Review submissions and ensure accuracy to recommend approval to the Refinement Forum members

People & Talent

• Bring market SPOCs up the curve of ECM policy, Change Delivery Standards, Ways of Working and relevant systems deployed for Change Delivery

Risk Management

• Manage Regulatory and Obsolescence backlogs of 9 ASA markets, including prioritize investment fund allocation, manage program financials, track progress of each initiative, ensure treatment plans are in place for delayed deliveries, escalate risk issues to the Refinement Forum and WRB QPR and ensure closure of issues.

Governance

• Responsible for accurate and timely circulation of RF decks and minutes.
• Ensure qualitative reporting - consolidated and delivered to the RF and QPR
• Ensure initiatives follow the process on Clarity & JIRA (ADO & Planview), submit high quality artefacts etc. Consistently report RAGs, timelines, and milestones to the RF and QPR

Long Description

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Group WRB QPR governance team, Domain / Hive Leads and SPOCs;
• ASA CTOO Change Management, ASA CFCC, ASA ORO
• 9 ASA Markets, WRB Business teams, Change management teams (SPOCs)

Other Responsibilities

• Embed Here for good and Group’s brand and values in 9 ASA Markets for the WRB Business. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• 10+ years of experience in Agile Methodology and Project Management
• Good understanding of Financial Data Management and Analytics
• Knowledge on Scrum and Kanban frameworks
• Experience with Risk Management and internal control frameworks
• Excellent Stakeholder Management skills
• Ability to multi-task and work under tight deadlines
• Education - Bachelors degree in business, economics or related field
• Training - Data analytics, project management, financial management
• Certifications - Pmp certifcations, pmi agile, prince2
• Languages - Business language

Role Specific Technical Competencies

• Data Analytics
• Financial or Budget Management
• Cost Management
• Presentation Skills
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About SLR & the role

SLR Consulting is an international environmental consultancy with a globally recognised reputation for providing high quality tailored services. With offices throughout the Asia Pacific, Europe, North, Central and South America and Africa regions, we are one of a very small number of leading international specialist environmental consultancies.

SLR’s rapidly growing APAC Social Performance team are looking to recruit a Technical Director – Social Performance in Singapore with a strong background in delivering Social Impact Assessments, designing and implementing community and stakeholder engagement programs and business development in the Social Performance market across APAC.

Responsibilities

Reporting to the APAC Technical Discipline Manager for Social Performance, you will work in partnership with a good mix of our 23 Disciplines, collaborating with many of our 800 + employees in APAC; this opportunity will see you:

• Support the Social Performance team across APAC.
• Provide specialist advice to clients on social impact assessment including SIA management plans. The SIAs should have full consideration of social and communities’ needs, priorities and perceptions, and meet all relevant Australian or international requirements.
• Business Development.
• Completing projects to a high standard in terms of program, profitability, technical risk management and overall client satisfaction.
• Liaise with local authorities and contractors as well as other leading consultants from other disciplines.
• Adhere to professional standards, ethics and quality procedures.
• Contribute to our proud company culture.

Experience

In addition to being an outgoing and dynamic team player, our ideal candidate will have:

• 15+ years of experience in Social Performance/Social Impact roles.
• Bachelor's or Master's degree in environmental science, social sciences, or a related field.
• Thorough knowledge of Social Impact Assessment and ability to adhere to national and international standards.
• Experience in development of organisation and project sustainability strategies to achieve outcomes for our clients.
• Interest in ESG frameworks, circular economy, climate change adaptation and resilience.
• Proven ability to do strategic business development and a well-established client network.
• Positive, can-do attitude, and an ability to work with multiple teams across a large international business.
• Experience in the consulting industry.

Benefits

In return, we offer a competitive salary and package, career progression, flexible office-based/home-based working arrangement and an opportunity to be part of a people-focused growing organisation. A total remuneration package of S$150,000-180,000 is on offer for the right candidate.

Suitable candidates will be invited to an interview (apologies - unsuccessful candidates will not be contacted). The position is intended to commence as soon as possible. Candidates without the required experience will unfortunately not be considered.

Candidates must be eligible to live and work in Singapore.

Applicants must provide a one-page cover letter explaining why they believe they are suited to the role, along with a brief CV

Unsolicited resumes from recruitment consultants will not be accepted.

The Event Director for FHA is responsible for overall Brand ownership, delivery of quality customer experience, and continuous growth of products to develop and maintain the Brand as a market leading entity. The role will be accountable for identifying growth opportunities in adjacent markets and sectors, employing a keen eye for M&A through new product launches, geo-adapts and acquisitions. The Event Director will own and manage the P&L of a brand, while being responsible for the financial, operational and customer performance of each product.  Working with the Marketing and Operations, he/ she will drive revenue growth and improve margin year-on-year. Responsible for a 3-5 year long term Brand / Event plan, the Event Director will lead in innovative thinking, enabling stronger evolution of Brands / Events in the market. He / she will be a known leader in the industry, holding deep insight into market trends and customer needs.    

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Own and develop the strategy and direction of products as part of a market leading brand to enrich the value proposition Informa provides  
• Accountable for the development and improvement of customer experience for each product / event
• Grow existing brands through M&A strategies such as, new product launches, geo-adapts and acquisitions
• Responsible for successful execution of complementary products for each Brand / Event including conferences and seminars
• Identify new white space opportunities in adjacent markets which can be incorporated into brand and product development 
• Create and develop long term (3-5 year) product / brand strategies to achieve product objectives and growth across all brands  
• Own the P&L of each Brand in the portfolio and hold accountability for financial, operational and customer performance of products
• Develop and lead Business Unit sales strategies and revenue forecasts in collaboration with Sales Director
• Maintain and strengthen key customer relationships through demonstrating detailed understanding of customer business strategy and needs
• Work with Sales lead to set budgets and targets for Sales team and individuals
• Set strategic approach with the Sales lead for use of sales agents / Joint Venture sales teams to deliver local and international revenue where relevant
• Ensure successful execution of Marketing and Operations elements of product delivery
• Be a figurehead in the industry, understanding the market and developing Informa’s eminence
• Build personal relationships on behalf of the brand, Sales and Informa as a whole
• Engage the most strategically important customers to ensure needs are met and loyalty is rewarded 
• Strategic ownership of floorplan, responsible for initial design and significant strategic changes each year
• Business and Product development – add new formats and features with a view to enrich customer experience, attract more buyers and monetise.
• Develop partnerships to scale up the event
• Implement pricing measures to increase revenue and margins
• Consistently grow visitor numbers and buyers over previous years

ILLUSTRATIVE ROLE METRICS:                                                     

• Brand (Event/Product) P&L performance 
  • Gross revenue by event / brand
  • Brand (Event/product) revenue performance against target
  • Gross Margin  Year over Year (YoY) by event / brand
  • Profit by event / brand
• Shared metric with Sales and Marketing leadership
  • Customer Satisfaction
  • Loyalty
  • % Re–book
  • NPS
  • New product launch success rate
• Brand eminence
  • Customer engagement
  • Market ranking / positioning
• Cost of sales / Return on Sales Employed (ROSE)
• Event employee performance
  • Event churn
  • Event satisfaction (internal survey)
• Sales adoption and process performance
  • Sales process cycle time improvement
  • Key CRM system adoption metrics
  • Sales Excellence process adoption

Join Us at the upcoming ✨MCI Career Fair✨ on 29 November, 10am – 4pm at Kampung Admiralty‼ Discover