Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

The Global Customer Success (GCS) organization is leading the effort to create the desired customer experience through support offer creation, driving digital transformation across our tools, and delivering operational excellence across CE&S.

We are looking for a Cloud Solution Architect (CSA) Manager who is passionate about the need for People & Process to enable our customers’ transformation on the Microsoft Cloud. You will lead a team of CSAs leveraging Microsoft Cloud and professional subject matter expertise helping customers achieve business value from their Microsoft investments by focusing on areas such as governance, operations, adoption, FinOps, and more.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

People Management

o Model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others. Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success.

o Model and promote a culture of continuous learning, knowledge sharing and community engagement, driving technical readiness, up-skilling, and innovation within your team.

o Care for your team by engaging in skills and capability discussions, understanding each team member''s unique talents, and building a skill mix that aligns with business goals and the aspirations of team members.

Customer Centricity

o Coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success.

o Lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization.

o Engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth.

Business Impact

o Analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business.

o Create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support, Consumption and Usage aspects of your practice.

o Manage your team’s performance against business measures and delivery excellence expectations for your portfolio of customers and projects, applying a data-driven approach to your prioritisation and decision-making.

Technical Leadership

o Lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes.

o Lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support.

o Coach your team to understand the Support Catalog and how to leverage the offerings

Qualifications

· Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in Microsoft Cloud technologies (Azure, M365, D365, or Power Platform), infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

· 5+ years people management experience of customer-facing teams, including consultant practice managers, services support managers, technical sales managers, and/or technical architect managers.

o OR equivalent experience.

Additional or Preferred Qualifications

• 6+ years experience working in a customer-facing role (e.g., internal and/or external). 6+ years experience leading technical projects, teams, or functions
• Business Value: The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers. This includes the ability to persuade and inform based on facts and alignment with goals and strategy
• Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.
• Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room."
• Insightful listening: Ask insightful questions to understand the customer's needs, issues, business environment and drivers, and go beyond what is said to identify new opportunities aligned to customer business value.
• Drive People & Process: Prepare the customer for operational readiness and long-term organizational adoption.
• Optimization: guide the customer towards solution cost and performance optimization leading to retention and expansion opportunities.
• Collaboration: across Microsoft, customer, and partner teams to achieve customer objectives.

• Market leading establishment
• Internal rotation opportunities

About Our Client

Our client is one of the world's largest global suppliers of systems that invest significantly in technologies and equipment tailored for its clienteles across food, beverage and pharmaceutical sector.

Job Description

• Carry out month-end closing and reporting according to Group's guidelines, and prepare local financial reports for filing.
• Assist in preparing Forecast and Budget financial statements for Group reporting, including analysis reports.
• Prepare local statutory accounts and coordinate with auditors.
• Compile corporate tax computations and collaborate with tax agents.
• Manage GST preparation and submission.
• Manage full spectrum of Accounts Receivable duties, from daily operations to month-end and year-end reporting.
• Collaborate closely with the Shared Service Center (located in the Philippines) for query resolution and review of their work quality and accuracy.
• Act as the main point of contact with SSC and HQ for process improvement, gap analysis, error reporting, and implementation of new procedures.
• Oversee all Purchase Order (PO) and Non-PO transactions.
• Support Finance Team Lead in SAP month-end settlement process for timely financial closing and reporting.
• Prepare monthly management reports and assist in forecasting and budgeting.
• Participate in audit activities.
• Undertake ad-hoc projects and reports as needed.

The Successful Applicant

• Bachelor's degree in Accounting or related field
• Proven experience in Financial Reporting, closing, AR management
• Individuals with SAP system knowledge will be highly beneficial
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to collaborate across teams and drive results.
• Familiarity with cash flow forecasting techniques.

What's on Offer

This is a permanent position with attractive remuneration & benefits package, with good career growth and development opportunities.

Contact

Swee Kee Chu (Lic No: R21103443/ EA no: 18C9065)

Quote job ref

JN-032024-6351992

Phone number

+65 6416 9889

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

• Conduct comprehensive reviews and analysis of existing business processes.
• Define and implement process mapping methodologies and standards.
• Document current state processes, workflows, and decision points.
• Develop detailed documentation including process maps and SOPs.
• Identify inefficiencies, bottlenecks, and areas for improvement (15%)
• Design and implement optimized future state processes (15%)
• Lead workshops, meetings, and training sessions for process improvement initiatives (10%)
• Work closely with stakeholders to understand business needs and objectives.
• Facilitate discussions, gather requirements, and present findings to stakeholders.
• Establish and track process performance metrics and KPIs (5%)
• Monitor improvements, identify bottlenecks, and drive continuous optimization (5%)

Clinic Manager | Napier

Working day: 5.5 days work week
Working Hour: Monday to Friday (8.30am – 5pm) | Saturday (8.30am – 1pm)
Salary range: $4,000 - $4,800 + AWS
Location: Near to Napier Mrt

Job Responsibilities:

• General nursing duties – dispensing medications, basic blood taking skills, injection.
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Phlebotomy
• Manage the clinic and supervise junior employees.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.

Responsibilities:

• Professional Certificate in Nitec/Diploma/Degree
• At least 2 years above experience in the related field
• SNB Registered

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

· Assist with day to day operations of the HR functions and duties

· Provide clerical and administrative support to Human Resources executives

· Compile and update employee records (hard and soft copies)

· Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)

· Coordinate HR projects (meetings, training, surveys etc.) and take minutes

· Deal with employee requests regarding human resources issues, rules, and regulations

· Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

· Communicate with public services when necessary

· Properly handle complaints and grievance procedures

· Coordinate communication with candidates and schedule interviews

· Conduct initial orientation to newly hired employees

· Assist our recruiters to source candidates and update our database

· Must work on weekend and public holiday

Requirements

· Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position

· Fast computer typing skills (MS Office, in particular)

· Hands-on experience with an HRIS or HRMS

· Familiarity with ATS software and resume databases

· Basic knowledge of labor laws

· Excellent organizational skills

· Strong communications skills

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• 5 days, 8am – 5pm
• Jurong East
• $6000 - $8000

Requirements:

• Bachelor’s degree in finance, Economics, Business Administration, or a related field. Advanced degree (e.g., MBA) preferred.
• Minimum of 5 years of experience in oil trading, commodity trading, or related roles.
• Proven track record of success in trading operations, product development, and risk management.
• In-depth knowledge of global oil markets, trading strategies, and regulatory requirements.

Job duties

Trading Strategy Development:

• Develop and implement effective trading strategies to capitalize on market opportunities and optimize trading performance.
• Analyse market data, supply and demand dynamics, and geopolitical factors to inform trading decisions.
• Monitor market trends and competitor activities to identify emerging trading opportunities and risks.

Trading Operations Management:

• Oversee day-to-day trading operations, including trade execution, position management, and risk monitoring.
• Collaborate with trading team members to execute trades efficiently and ensure compliance with risk limits and trading protocols.
• Manage trading positions and exposure to market volatility, implementing risk management measures to protect profitability.

Market Research and Analysis:

• Conduct market research and analysis to identify trends, opportunities, and threats in the oil market.
• Monitor regulatory developments and industry news to assess their impact on trading strategies and product offerings.
• Utilize quantitative and qualitative analysis techniques to evaluate trading performance and identify areas for improvement.

Risk Management and Compliance:

• Develop and implement risk management strategies to mitigate trading risks and ensure compliance with regulatory requirements.
• Monitor trading positions, margin requirements, and credit exposure to maintain risk within acceptable limits.
• Stay updated on regulatory changes and industry best practices to ensure adherence to compliance standards.

Client Relationship Management:

• Build and maintain relationships with key clients, counterparties, and industry stakeholders.
• Provide market insights and trading recommendations to clients, addressing their needs and objectives.
• Collaborate with sales and relationship management teams to identify opportunities for business growth and client retention.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

About the Product team

With Doctor Anywhere driving to become a product-led organization, our Product team is responsible for shaping our product strategy, and striving to bring the best products and services to both our users and the future of Doctor Anywhere. Our team consists of passionate and talented and ambitious Product Managers and Designers who continuously evolve our products to maximize business value and improve user experience

We are seeking a Product Manager to join our Product team to enhance our consumer facing product capabilities serving the needs of the healthcare industry.

As a Product Manager, you will:

• Define product vision and scale DA's suite of healthcare solutions
• Act as the voice of the users - Leverage data, user research, market analysis, and competitive landscape to drive product insights & feature prioritization
• Create a product roadmap for your specific product domain to maximize business value and user satisfaction, align the strategy with the rest of the company, drive the implementation of the strategy, and measure success
• Collaborate with business stakeholders, Engineering, and Designers to build a feature or product that solves users’ pain points as well as bring business value
• Break down complex business requirements into actionable solutions and develop user stories, roadmaps, and release plans

Requirements:

• Bachelor’s degree in a related field or relevant domain experience
• 3+ years of experience in product management
• Experience in bringing at multiple product features from conception to launch
• Experience in managing consumer-facing applications across digital platforms such as native mobile apps, responsive web, interactive platforms
• Clear understanding of data structures, performing analysis to track success metrics
• Experience in working with engineering team and in Agile/Scrum development process
• Self-starter with relentless curiosity and creativity in pursuit of growth
• Comfortable with self determination in an ambiguous environment

About Doctor Anywhere:

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!

Job Description:

• Responsible for daily operations and management of the whole restaurant
• Staff training and scheduling: Create staff schedules, manage shift rotations, and ensure proper staffing levels during peak and off-peak hours, optimizing labor costs without compromising service quality.
• Financial and inventory management:Develop budgets, control costs, and drive profitability while monitoring financial performance.
• Guest Satisfaction: Ensure excellent service and food quality, addressing customer feedback and creating a welcoming atmosphere.
• Team Leadership: Recruit, train, and lead a motivated team to achieve operational excellence.
• Marketing and Promotion: Execute marketing strategies, plan events, and enhance the restaurant's visibility and reputation.
• Revenue and Sales Growth: Collaborate with the restaurant management team to develop and execute strategies for increasing sales, promoting specials and events, and achieving revenue targets, while monitoring and controlling costs to maximize profitability.

Qualifications:

• At least 4 years experience in Indian food and beverage management
• Have the ability of market development, and can meet the performance requirements.
• Strong organizational and leadership skills
• Good communication skills

The salary is subject to the candidate's performance and abilities.

Job Highlights

• A competitive salary for the right candidate
• Performance bonus
• Fast expanding company with good prospects
• Attractive career progression opportunities

Responsibilities:

• Handles site administration, coordination and office support activities.
• Preparation of necessary documents for material requisition, staff claims.
• Assist Project Manager in execution of Project Management, project schedule, coordination with sub-contractors, progress claims, payment certification, etc for all project related matters.
• Record subcontractors' attendance and track.
• Ensure work area is kept clean and tidy.
• Performs additional job-related duties as assigned

Job Requirements:

• ITE (M&E) / Diploma (M&E) / GCE’O’ Levels / GCE’A’ Levels.
• Experience working in construction industry will be an advantage.
• Good time management skills and ability to multi-task and prioritizes work.
• Organised and possess a can-do attitude.
• Meticulous and good interpersonal skills.
• Ability to work independently and as a team.
• Proficiency in MS Office.
• Willing to work at construction site.

Job Description

We are seeking a professional General Manager to oversee the restaurant operations. The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement. Responsible for developing annual and medium term strategies and plans to achieve profitability.

To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Requirements :

• You should possess a Bachelor’s degree in hospitality, business administration or a relevant field
• Have at least 10 years of relevant experience in the General Management of an established group chain
• Team-oriented approach with a mindset of open communications
• Outstanding interpersonal and leadership abilities
• Translation of documents from English to Japanese or vice visa.
• Liaise with Japanese speaking stakeholders in Japan and Director.

Interested applicants are invited to email your resume and expected salary via this platform.

We regret that only shortlisted candidates will be notified.

We are looking to hire Contract Phlebotomist to be outsourced to various healthcare institutions – (IMMEDIATE Pay: $20/hr - $25/hr )

Job Scope:
•Draw blood for staff healthscreening

Requirement:
•Recognised Phlebotomy cert (e.g. Parkway / NYP /NP)
•Have exp drawing blood recently / high competency

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Duties & Responsibilities

• Ensures overall planning, organization, direction, coordination and control of all operations to meet the project objectives.
• Plan and prepare all project activities - drawings, schedules, risk assessments, method statements, etc.
• Monitor progress of each project and resolve any problem that arises, including site issues.
• Ensures project execution is within the cost, time, quality and technical objectives.
• Enforce the implementation of operation, quality, safety and environmental policies of the company amongst the projects team.
• Liaise with colleagues, Consultants, Clients, Suppliers and Sub-Contractors.

Job Requirements

• Bachelor's Degree in Mechanical / Electrical/Civil Engineering recognized by the Professional Engineers Board (PEB), preferably from a local university,
• Minimum 10 Year(s) of working experience in the management of complex water infrastructure projects of at least S$50mil,
• Possess good communication and interpersonal skills with clients like PUB, NEA, consultants, suppliers, subcontractors and colleagues,
• Have strong sense of ownership and responsibility, can manage project safety, schedule, costing efficiently and effectively, ensure on time delivery.
• Team player with intercultural sensitivity

Responsibilities:

• Supervise the daily operations of the Customer Service Team to ensure customer satisfaction.
• Address and resolve problems efficiently to uphold excellent service standards in product delivery.
• Coordinate with internal teams regarding inventory and pricing.
• Offer training and mentorship to enhance the customer service team's skills and uphold high service standards.
• Monitor team performance and foster team cohesion.
• Liaise with customers, vendors, and partners in daily business activities.
• Collaborate with Sales Teams to enhance company sales.
• Compile and present monthly performance summaries for the department.

Requirements:

• Diploma or bachelor’s in business management or similar.
• At least 5 years of experience in a supervisory role
• Good communication skills, interpersonal, and influencing skills.
• Able to lead a team
• Knowledge of ERP/NAV systems is a plus.
• Experience working in Food Industry is an advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Description:

•Proven track record as an outstanding Analyst or consultant.
• Overall financial services industry knowledge with specific functional expertise .
• Excellent stakeholder relationship and effective communication skills
• Broad exposure and strong experience on shaping and driving test starategy, detailed Test Plan , test cases design , test data management and full cycle FT &NFTexecution management of large scale projects
• Strong understanding of Agile and lean practices inclusding agile and testing related certifications,.
• Excellent Knowledge of test programme concerns including test data mnagemnet , testing policy , risk and issue reporting and resolution , test design and test development
• Strong leader-ship and ability With experience in planning leading a team.
• Understanding application buisness area and application requiremnts specifically in banking environment
• Strong exp in managing UAT bith in agile and waterfall delivery environment.
• Extensive handon exp in test planning , test execution , test management , defect tracking skills& test progress reporting in cluding a variety of test management tools
• Skilled BA with relevant exp in coordination os SIT and UAT and multi phased project preferably in using Agile practise
• ISTQB certified Tester , certfied Test manager CTM, Foundation level CTFL
• Basic understanding of testing principal

Responsibilities:

• Identify specific business opportunities while ensuring that new transactions and credit renewals meet the Branch's credit risk acceptance criteria
• Develop relationship management strategy to deepen, maintain or exit the relationship
• Prepare credit proposals/credit renewals while ensuring that the major risks and risk mitigates are highlighted
• Perform the KYC for new customer prior to the establishment of a business relationship, conduct periodical review of existing customer while adhering to the bank wide requirements
• Assist in AML/CFT
• Monitor credit risk of outstanding exposures and ensure timely changes are made to obligor credit ratings
• Maintain close and continuous contact with customers and target customers while monitoring the industries in which they operate in
• Proactively manage deteriorating credits
• Identify possible cross sell opportunities in order to maximize business returns
• Identify possible cross border business opportunities with Mainland branches and overseas branches for joint collaboration
• Conduct frequent marketing visits with submission of call reports

Requirement

• Recognized bachelor degree and above , preferably in Business,
  Accounting, Banking and Finance, Economics or other related
  disciplines
• At least 5 years of relevant experience as relationship manager
• Excellent verbal communication and good interpersonal skills to
  handle stakeholders across multiple departments

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Work Location: Changi Naval Base
• 6 days 8am to 5pm
• $3500 to $4500
• Project contract based (Estimated 27 months until project completion)

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements

• Min. Degree in Civil and/or Construction Engineering
• Able to read basic structural drawings, proficient in MS Office, AutoCAD.
• Preferably 3 year(s) of working experience
• Experience with 3D modelling software.

Job scope

• Creating, maintaining and reviewing a programme of work
• Ensuring that projects are completed within budget and on time.
• Liaising with surveyors, engineers and architects
• Producing progress reports and forecasts for team members, clients and stakeholders
• Breaking large jobs into down into phases of development
• Using project management tools to plan timeframes
• Planning contingency programmes in case timeframes change
• Other ad-hoc duties as assigned by superior

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Account Manager

• 7 months contract role (parental leave cover)

Our Client

• Tech Giant, Social Media Platform

The Opportunity

The Account Manager will be responsible for driving revenue, building relationships and helping clients grow their business results through client-centric consultation, education, and support. Ideal candidates will have experience in client management, ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, collaboration with team members and cross functional teams, a willingness to experiment and the ability to thrive in a dynamic, data-driven environment against tight deadlines while maintaining strict attention to details.

Job Responsibilities:

• Drive revenue growth for the organization and the businesses they support by (1) tailoring recommendations strategically to suit varying client needs, (2) improving performance of clients's marketing spend in a client-centric manner, and (3) aligning clients KPIs with company solutions to drive incremental value
• Grow revenue, educate and lead strategic conversations with business of all size and complexity
• Effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
• Manage inquiries and troubleshooting from clients
• Discover insights on campaign performances for solution selling
• Organize and update internal data and sales materials
• Collaborate with and assist Account Managers to create sales and meeting materials and translation of sales materials
• Coordinate logistics of external events and marketing initiatives including project management, client reach-out/ follow ups, and facilitation support

Your Background

• 8+ years of work experience in advertisement, media, agency, performance marketing
• Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
• Problem solving and quantitative analytical skills
• Ability to manage ambiguity by coping with uncertainty and risk, as well as adapting to change
• Ability to work with cross functional teams and work collaboratively with internal teams
• Demonstrated experience in managing and influencing clients
• Admin/ operational skills; comfortable to work with Microsoft office (especially Excel and PowerPoint)/ Google Suite (spreadsheet/ slide) applications
• Fluency in English and Japanese language
• Experience in Sales/Business Development/Account Management and in Facebook Solutions would be preferred

Interested parties please click "Apply Now" or send your CV directly to Maricris Fermin (EA Reg no: R1110126) at [email protected].

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Requirements

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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Role: Major Incident Manager

Job Requisition Number : JR22384

Job Level : 6-9 years of relevant experience

Location : Singapore

Key Skills : Incident and Problem, IT Service Management

Job Objectives

Monitor and to manage the technology Incidents impacting Banking clients group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America.

The Major Incident Manager also works directly with Application and Infrastructure support staffs, Operations, Business and vendors to ensure agreed service levels are met.

Key Responsibilities

• Manages technology incidents impacting Banking clients group businesses

• Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management reporting in full compliance with Banking clients standards on Incident and Problem Management functions

• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.

• Establishing strong command and control of an Incident, establishing clear accountability and precise evaluation of complex issue scenarios.

• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution

• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where permanent resolution within the allotted timeframe is not feasible) with proper documentation

• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends or deviations from standards

• Escalation of critical and unresolved Incidents to appropriate levels of management

• Ensure incident data is accurately captured and documented in the incident reporting tool.

• Post Incident activity to ensure highest levels of service quality and improving service levels through

identification of problem trends and causes which impact the delivery of production services.

• Ability to communicate well and manage highly stressful situations during the Incident.

• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the preventive actions.

• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology incidents with known root cause.

• Management reporting

• Effective and accurate incident reporting and assignment by using tools, which are customized and

implemented, where applicable. Work towards effective use of these automated solutions with other tools and procedures within command center/ datacenter, in order to garner and present an accurate picture of the incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution process.

• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help maintain an acceptable audit rating.

• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution Duration and the associated KPIs.

• Ensure compliance to Group Technology & Operations Policies and Standards

Key Requirements

• Bachelor’s degree in Business, Computer Science, or related discipline required.

• ITIL certification is a must

• Experience: 8-10 years managing complex IT initiatives in a matrix environment or Operational Line

Managers experience is preferred.

• Excellent English communication skills (written and oral), with experience interacting with all levels of management

• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Objectives

Monitor and to manage the technology Incidents impacting the Bank’s group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America. The Major Incident Manager also works directly with Application and Infrastructure support staffs, Operations, Business and vendors to ensure agreed service levels are met.

Key Responsibilities

• Manages technology incidents impacting the Bank’s group businesses

• Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management reporting in full compliance with the Bank’s standards on Incident and Problem Management functions

• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.

• Establishing strong command and control of an Incident, establishing clear accountability and precise evaluation of complex issue scenarios.

• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution

• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where permanent resolution within the allotted timeframe is not feasible) with proper documentation

• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends or deviations from standards

• Escalation of critical and unresolved Incidents to appropriate levels of management

• Ensure incident data is accurately captured and documented in the incident reporting tool.

• Post Incident activity to ensure highest levels of service quality and improving service levels through identification of problem trends and causes which impact the delivery of production services.

• Ability to communicate well and manage highly stressful situations during the Incident.

• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the preventive actions.

• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology incidents with known root cause.

• Management reporting

• Effective and accurate incident reporting and assignment by using tools, which are customized and implemented, where applicable. Work towards effective use of these automated solutions with other tools and procedures within command center/ datacenter, in order to garner and present an accurate picture of the incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution process.

• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help maintain an acceptable audit rating.

• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution Duration and the associated KPIs.

• Audit Reporting: Data analysis, PowerPoint presentation, Regulatory reporting.

• Good knowledge on Macro, Excel, PowerPoint, Ticketing tools, Data analysis.

• Ensure compliance to Group Technology & Operations Policies and Standards

Key Requirements

• Bachelor’s degree in Business, Computer Science, or related discipline required.

• ITIL certification is a must

• Experience: 8-10 years managing complex IT initiatives in a matrix environment or Operational Line Managers experience is preferred.

• Excellent English communication skills (written and oral), with experience interacting with all levels of management

• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow.

The Opportunity:

Adecco is partnering with a German confectionery client to hire a Project Coordinator to join their business for a 9-month up to 1-year contract for maternity cover! The successful candidate will report to the Business Unit Director, and work closely with Germany HQ on project implementation for new product launches, by preparing product artwork specifications and maintaining pricing information in the internal system.

• 9 months up to 1 year contract for a maternity cover (no conversion)
• Work Hours: Mon - Fri, 9am - 6pm
• Work Location: Central
• Basic salary up to $4,000 / month + fixed 1 month completion bonus!

The Job:

• Liaise closely with the Germany HQ and key stakeholders in Australia & New Zealand
• Monitor and coordinate projects to ensure product launches meet legal requirements and timelines
• Collaborate with Germany, legal team, and regional customers to prepare product packaging specifications and ensure packaging artworks comply with legal standards
• Enter sales forecast data for new product launches and maintain pricing information in SAP system
• Review contracts, and prepare reports, presentations, and supporting materials

The Talent:

• At least 2 years of experience in the FMCG industry is a plus
• Proficiency in SAP system is an added advantage
• Strong project coordination skillsets
• Meticulous coupled with the ability to handle data entry efficiently
• Strong communication skills to liaise effectively with global stakeholders worldwide

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be contacted.

The Institute of Microelectronics (IME) is a research institute of the Agency for Science, Technology and Research (A*STAR). Positioned to bridge the R&D between academia and industry, IME"s mission is to create innovative microelectronics technologies. We want to add value to Singapore"s semiconductor industry by enabling enterprises to be technologically competitive through R&D. We are looking for you to help us grow our partnerships with the industry. If you are excited about microelectronics and believe you can make a difference, we want you!

Job Responsibilities:

- Candidate will be required to develop, secure and manage industry partnerships.

- Candidate will also be responsible for developing and executing marketing strategies to promote IME’s research capabilities to interested parties.

- Candidate will be required to work alongside the ‘Technology Development’ teams to develop their strong value propositions and assist with market intelligence to shape the Technology Development teams’ R&D strategies.

- Candidate will be required to carry out account management to strengthen customer relationships.

- Candidate will be required to coordinate and engage with internal stakeholders such as A*STAR’s Industry and Enterprise Group or various other public sector agencies.

Job Requirements:

- Degree in Science or Engineering.

- At least 8 years of relevant work experience.

- Able to structure and negotiate collaboration agreements.

- Strong communication (written and verbal), marketing and interpersonal skills.

- Strong analytical skills.

- Results oriented, pro-active, and a team player.

- Adaptable and comfortable working in a fast-paced and fast-changing environment.

- Passion to develop Singapore’s semiconductor industry.

CCompany Profile

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for 25 years. With a team of more than 200 highly experienced professionals, the company is looking for individuals who are passionate about the IT security industry to join their rapidly expanding team.

Location: Tampines (Shuttle bus provided to and from Tampines MRT)

Working hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)

Company transport provided to & from Tampines MRT daily

Benefits

• AWS and 2 months fixed bonus
• Annual salary increment
• Medical and Dental claim

Job Responsibilities

• Compile documents for staff and suppliers for submission to customers
• Assist HR to compile documents for staff and suppliers for submission to customers
• Track clearance status with customers
• Ensure all Traceability Matrix clause has at least 1 design and 1 test case
• Compile Test docs based on test case submission from various teams
• Raise Purchase Requisition / Purchase Order
• Liaise with suppliers and engineers for delivery schedule
• Update Cost Sheet
• Filing project documents for audit purpose
• Generate Certification of Completion for various project milestone sign off
• Enterprise System administration

The Ideal Candidate

• Degree in Project Management/ IT / Business
• Diploma Holders with relevant project management experience welcome to apply
• Meticulous and willing to work independently
• Good presentation and communication skills with internal and external stakeholders

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Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568