• Managing project hotline & attend to customers' calls.
• Handling and resolving conflicts, feedback, complaints pertaining to the project and any other ad-hoc duties as directed.
• Experienced in the field of public relations and possess appropriate qualifications likewise.
• Effective in both spoken and written in English.
• Ensure that matters relating to public relations efforts, complaints and feedback are promptly attended to, and every case is properly concluded and closed, and all details of the cases documented.
• Provide admin support to the project team and department to ensure the smooth running of the department operations.
• Attend project meetings in relation to PRO duties.
• Develop and maintain administrative document control processes for the efficient management.
• Support the officers and project team in daily admin roles and assist to keep stock of stationary supplies for the department.
• Perform data-entry, recording, printing and filing duties.
• Undertake any ad-hoc admin projects/duties as required.

Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity.

Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service.

Interact with customers to provide and process information in response to enquiries, concerns and requests about quotation and operational matters in a timely and accurate manner and providing excellent customer services.

Job Responsibilities:

· Handle enquiries, prepare quotations, process shipment and transport requests.

· Manage incoming calls

· Coordinate with customers for their local, import and export shipments

· Understand import and export process

· To complete all required documentations on time.

· To provide customers with proof of deliveries on time

· To submit all documents for billing on time

· Provide assistance with sales and marketing activities as required

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.

· Follow communication procedures, guidelines and policies

· To liaise with customers/drivers with regards to any delivery issues

· Tallying/monitoring of deliveries’ invoices

· Check and following up of returns

· To report incidents and hazards as per the relevant working instructions.

· Ensure accurate data entry in reports

· Any other ad hoc task assigned

Job Requirements:

· GCE “O” level certification or ITE certificate or Diploma holder

· At least 2 years of working experience in the related field is required for this position. Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset

· Possess effective organizational and follow-up skills, paying attention to detail

· Good working attitude with positive customer mindset

· Able to work under pressure in a fast-paced environment

· Good to have at least basic experience in sea/ air shipment procedures

· Team player, independent with good communications skills.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Roles & Responsibilities

Primary Information & Benefits:

· Basic Salary: Starting from $2300 + Allowances for Support duties

· Transportation and Mobile Phone Reimbursement

· Working Hours: Monday – Friday (10am – 6.30pm)

· Location: Tai Seng

· Training will be provided

· Good Career Progression

Responsibilities:

Project Implementation:

1.Arrange meetings to understanding potential clients’ business solution requirements

2.Arrange with clients’ to do a site survey to familiarise with outlet layout

3.Prepare client’s system backend and hardware

4.Onsite installation of hardware

5.Provide training for users on operating the system

6.Provide cover support for clients when their system go live

7.Arrange project reviews with clients after system implemented

Technical Support:

1.Provide timely support and resolutions for clients’ enquiries and system issues within SLA

2.Replacement of hardware may be required for faulty hardware

3.Support phone duty of one week per month with company allowance will be given

4.Testing of new system features or fixes will be required

5.Other ad-hoc tasks

· Evaluate customers’ future needs and recommend best practices

· Once familiar with company’s solution, applicant will be given the opportunity to take on Project Management role and/or Pre-Sales role

Requirements:

-Diploma in IT in above is preferred but not a must

-Knowledge and experience in working with POS is an added advantage

-Responsible individual who is diplomatic and possess high level of initiative, strong interpersonal and communication skills to work in a past-paced environment

-Ability to handle pressure and ambiguity

-Meticulous and willingness to learn

-Fluent in both written and spoken English

-Knowledge in a second language preferably in Mandarin or Tamil is an advantage

-Fresh grads are welcomed to apply

Diploma or degree in building/structural/ /civil engineering or related field.

Good knowledge of aluminium windows, curtainwall, skylight or architectural metal works.

Have good grasp of BIM and autodesk softwares.

Actual site experience is this aluminium/glass field is necessary.

Ability to work independently.

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHAT YOU WILL BE DOING

1. Assist our account teams in ongoing PR, social media and digital projects.
2. Research for media materials, social media outreach or new business proposals.
3. Monitor, collate and analyse media coverage.
4. Manage monthly reports to derive insights.
5. Other administrative duties.

QUALIFICATIONS AND BACKGROUND REQUIRED

A diploma in any subject is acceptable, although English, journalism, media studies or mass communications are preferred. In-house or Agency experience in corporate communications or public relations will be advantageous.

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

• Strong communication and interpersonal skills.
• Multitasking is a norm and able to work well under stress.
• Able to work independently and in a team.
• Meticulous and a real eye for detail.
• Knack for learning fast and hunger for knowledge.
• Responsible and diligent.
• Excellent time management and organisational skills to ensure deadlines are met.

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Please write in to [email protected]

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

- You get to work in the Headquarters overseeing 25 hotels in Singapore

- Attractive bonus

RESPONSIBILITIES:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications
• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required
• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks
• Hardware and software inventory upkeep to ensure inventory accuracy
• Performing and monitoring daily data backup
• Liaising with external parties on IT issues and purchases
• Provide 24/7 offsite support on a rotational basis
• Any other duties as assigned

REQUIREMENTS:

• Min 1 year of experience in related field
• Min. Diploma in Computer Studies/Science or related field of study
• Possess sound knowledge and experience in networking infrastructures and web architectures

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Primary Roles/Responsibilities

Events Management and General Administrative Support

Events Management
a) Assist in the logistic planning of upcoming events (workshops, seminars, dialogues)
b) Assist with sourcing vendors/getting quotes for the venue, catering and hotels.
c) Work with the lead of the event to manage the budget of the event.
d) Prepare all materials/signages/name tents needed for the event.
e) Put up signages and ensure venues are booked in advance.
f) Coordinate transport for transfer of participants to event venue.
g) Handle problems that may arise to ensure event goes on smoothly.

General Administrative Support
a) Organize interviews
b) Tracking of staff leave for IES Leadership’s overview of leave approval
c) Provide hospitality to funders/visitors to the institute
d) Support in IES development plans as advised by IES Leadership
e) Assist with the institute’s events on logistics/hospitality
f) Assist to follow up on needed actions from members of working committees
g) Distribution of postal mails/incoming books to staff
h) Any other ad-hoc duties as assigned by IES Leadership

Secondary Roles/Responsibilities
Secretarial support to the Director’s Office (Director & Leadership Team)
a) Provide the full spectrum of secretarial support to the Director’s Office
b) Scheduling of appointments/internal and external meetings
c) Making flight arrangements for the Director/IES Leadership Team
d) Preparation of Director’s/IES Leadership’s meeting materials
e) Coordination of Director’s/IES Leadership’s team’s research admin portfolio
f) Drafting of email correspondences as instructed by Director/IES Leadership
g) Submission of Director’s and IES Leadership’s Team’s travel and hospitality claims
h) Allocation of Director’s and IES Leadership’s Team’s corporate card expenses in CONCUR
i) Acting as the key liaison person for appointments for the Director’s Office
j) Gatekeeper to Director’s Office administration

Qualifications

• Bachelor's degree with at least 3 years of relevant experience in administrative work and events
• Independent worker who is well-organized, able to multi-task and work under tight deadlines
• Dynamic and resourceful person with good organizational skills, time management and interpersonal skills
• Excellent command of spoken and written English
• Proficient in Microsoft Office Applications, particularly MS Word, PowerPoint, and Excel
• Adaptable and proactive problem-solver
• Prior experience in working with Senior management will be advantageous.
• Prior experience in events management is desirable.

More Information

Location: Bukit Timah Campus

Organization: Lee Kuan Yew School of Public Policy

Department : Institute for Environment and Sustainability

Employee Referral Eligible:

Job requisition ID : 23077

Job Description:

• Design and develop print and digital marketing materials ranging from brochures, ads, infographics, postcards, banners, gifts, email campaigns, display banners, and web assets and other graphics.

• Design, manage and execute creative ideas including mock ups for digital marketing campaigns based on the specific requirements/briefs and good customer experience principles.

• Create digital design work for websites and social media platforms.

• Establish the look and feel of the brand/campaigns in order to develop leads and stimulate sales. Design logo, icons, colour palettes, typography, and stationary design and create the brand guidelines.

• Utilize marketing assets to develop new, unique ideas and adapt key design elements across many different digital touchpoints while maintaining high standards and overall consistency within established guidelines

• Adapt existing key art to various digital marketing formats for Facebook, Google, eDMs and more.

• Develop mock-ups into functional web pages. Work with cross-functional teams to bring graphic and web design ideas from scratch to life, while adhering to style standards on fonts, colours and images. Illustrate design ideas by using mock-ups, process flows and sitemaps.

• Design and develop streamlined web page templates intended for reuse.

• Use strong UX/UI principles when designing for mobile and web-based marketing assets to create converting e-commerce website

• Coordinate and execute promotional materials that will be published onto the website and print collaterals.

• Create new converting and interactive designs/layout for A/B testing in order to support the marketing team in optimizing their content and inbound marketing strategies.

Requirements:

· Knowledge in graphic design, marketing field

· Professional design experience

· Portfolio of strong creative work

· Experience with Adobe Creative Cloud (Dreamweaver, Photoshop, InDesign, Illustrator)

· Experience with HTML, JavaScript, and CSS would be an advantage

· Social media and digital marketing experience will be a plus

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

This role is to provide essential support in scaling up models, optimizing processes, and facilitating technology transfer, with a specific focus on utilizing chemical and biological methods for effective decarbonisation.

Duties and Responsibilities

You will be instrumental in advancing the decarbonization initiatives from laboratory experimentation to pilot-scale operation. Your responsibilities will include:

• Designing and conducting experiments at the laboratory scale to refine various processes, materials, and products, aiming for optimal efficiency.
• Executing experiments for scaling up processes from laboratory-scale to actual operational scale.
• Identifying and addressing challenges associated with scaling up, ensuring a seamless transition and process integrity.
• Collecting and analysing data, preparing comprehensive reports, and delivering presentations that summarise research findings.
• Collaborating with team members to ensure the successful implementation of research projects within designated timelines and budgets.
• Maintaining accurate records of experimental protocols, data, and observations to ensure reproducibility and traceability of results.

Qualifications

• An undergraduate or graduate degree in Aquaculture, Chemistry, Biology, Material Engineering, Chemical Engineering, or a related scientific field.
• Proven expertise in designing and conducting experiments and utilising analytical techniques and equipment.
• Strong communication skills, both written and verbal, with the ability to present technical information clearly and effectively.
• A collaborative mindset and the ability to work effectively within a team.
• Strong organisational skills and the ability to manage multiple tasks simultaneously.
• An understanding of laboratory safety protocols and regulations.

More Information

Job Type: Contract (1-year)

Location: Kent Ridge Campus

Organization: NUS Enterprise

Department : Technology Transfer and Innovation

Job requisition ID : 23051

On behalf of the hiring company which is an OEM (Original Equipment Maker), we are looking for a suitable candidate to join them as an Operations Business Executive.,

Responsibilities:

• Extract daily equipment breakdown records from the system and provide the data to respective parties for follow-up.
• Prepares and sends monthly equipment breakdown records to customers & internal parties.
• Maintain the record of tools, assets & other records.
• Daily operations support to all parties in the division.
• Communications with internal & external customers.
• Prepare ISO, EMS, etc, documentation/test for division.
• Leads a team to assist engineers & section heads in preparing and submitting quotation input & purchase requests. Liaise suppliers/subcons for price inquiry on supply/works.
• Liaising with the contracts department to update and maintain price records for all clients
• Liaising with the Purchasing department for purchasing and standardization of vendor SOR price
• Any other ad-hoc matters/issues assigned by Department Head/Manager

Requirement:

• Fresh diploma/degree graduates are welcome
• Good command of written & spoken English
• Experience with ERP would be advantageous
• Good knowledge of Excel & other MS Office applications would be advantageous.
• Confident and possess leadership qualities

Location: East (short walking distance to MT station)

5 days work week

EA License : 22C0971 | EA Registration : R21101298

Who We Are:

Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and specialist agencies in areas including public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices worldwide who provide their expertise to companies, government agencies, NGOs and non-profits across a wide range of industries. Omnicom Public Relations Group is part of the DAS Group of Companies, a division of Omnicom Group Inc. that includes more than 200 companies in a wide range of marketing disciplines including advertising, public relations, healthcare, customer relationship management, events, promotional marketing, branding and research.

As a talent-centric workplace, we recognize that we’re only as good as our people. And our people are outstanding. Every day, we strive to attract, retain and grow the very best talent in the industry, and bring their passion, creativity and smarts to bear for our clients.

The Opportunity:

Omnicom Public Relations Group Singapore is actively sourcing for an experienced Talent Development Director. With a strong focus on talent acquisition, this role will drive progressive people-first recruitment and action best of class employee relations programmes. Working closely with our senior leadership team, the ideal candidate will drive consultative, informed, and data-driven strategies across all relevant talent development focus areas.

What you’ll do:

• Manage the full-cycle 360 recruitment process across all levels of candidates and teams. From our public relations, digital, and creative teams, to support staff, to our internship talent pool, you will be the key recruitment expert for our Singapore office.
• Provide data-backed counsel to senior leadership about trends in the marketplace, competitive intelligence, and strategic recommendations for attracting the best talent and raising the profile of Omnicom Public Relations Singapore as a true employer of choice.
• Manage, streamline, and improve recruiting tools and systems (i.e., applicant tracking system, job postings, reference checking, referral process)
• Ensure a consistent talent acquisition process is followed across practices to ensure clarity for both internal stakeholders and candidate for best of class recruitment processes
• Oversight on areas such as promotion and salary review cycles, hire requests, employee benefits, and more
• Be an employee relations champion, a trusted and key point of the contact to enable constructive communication feedback channel for employees, practice leads, and leadership team
• Actively identify gaps, with solutions-based risk assessments and resolution plans
• Design succession plans for key talent and positions
• Manage, mentor, and grow your team of talent development experts

What you’ll receive:

• A progressive, growth oriented environment to propel your career in talent development and acquisition in a fast paced, dynamic, and rewarding environment:
• Ability to drive the talent development strategy in partnership with a caring, experienced, people-first leadership team
• A strong coaching and collaboration culture.
• A highly committed, intelligent, and driven team.
• Career progression as you perform at the highest levels.
• Competitive remuneration and attractive benefits.
• Work within a true multinational brand with access to stakeholders across our global network.

What you’ll need:

• 10 years or more of experience driving talent acquisition and human resources
• Experience working with senior leadership and driving senior leadership communication
• Team player with prior experience leading a team
• Strong communication skills inclusive of presentation skills
• Negotiation and influencing skills with ability to drive complex salary and career discussions with potential candidates and existing employees
• Project and change management skills
• Strong time and priority management skillset
• In-depth understanding of Singapore labour and employment law, inclusive of Ministry of Manpower processes and work pass applications
• Ability to communicate clearly and focus on results, with a positive and professional disposition in every situation.
• A point of view, and a proven ability to propose solutions and present ideas in a persuasive and compelling manner.

About us:

OPRG Singapore is a strengths-first organization that believes our staff operate at their best when they can nourish their lives with meaningful activities both in and out of the workplace. OPRG employees enjoy the medical/dental coverage including critical illness cover, and free access to a trained psychologist/counsellor through our Employee Assistance Program.

Our leadership team has designed and codified thoughtful work/life programs to ensure our staff have the opportunity to find balance while thriving with OPRG. Our formal work-life harmony guidelines outline our commitment to your personal time. Leave programs include, annual leave, birthday leave, alternate week BlueSky (early close) Fridays, Family Care leave (so staff can be with loved ones when it's most critical - and it includes pets!), and sabbatical leave for long-service. In 2021, we piloted a "meeting-free Friday" program, with the aim to offer one day where staff can focus on their priorities - to have creative quiet, the space to be strategic, or even just uninterrupted time to focus on important heads-down work. This program was overwhelmingly popular and we have continued in 2023.

Our learning and development programming includes a mentorship program, Strengths-training and various leadership trainings offered both locally and from our regional network (Emerging Manager, Leadership, Resilience workshops) as well as a host of local skills-based trainings to help you develop writing, presenting, and other areas in your specific functional expertise.