The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs 
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experiences

• A minimum of 5 years working with external clients, with a proven track record selling products
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred
  

• An industry competitive salary package and performance bonus 
• A health care allowance
• An environment that encourages innovation and the autonomy and  freedom to apply your expertise
• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

About the job

Reporting to the Easy Buying Manager & Team Leader, you will help to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment by valuing and fulfilling customer needs and expectations, thereby stimulating more and more frequent visits. You will also support in ensuring that customers’ issues are handled efficiently and with empathy.

Your assignment

• To provide resolutions towards customer enquiries and complaints by processing exchange and returns claims, refunds, IKEA Family Member Card issues, home delivery and other related customers enquiries
• Manage enquiries from both walk in and phone in IKEA customers and provide service recovery
• Provide customer recovery support, such as working with sales and logistics team to resolve out of stocks cases and manage cash on delivery cases, etc
• Ensure the correct orders are handed over to customers at the merchandise pick-up point
• Support in back-office duties such as oversold cases, issues with transport provider billings and open customer cases logged in Customer relations management system
• Understanding and implementing the department policies and procedures to ensure safety and security compliance and to provide customers a positive shopping experience
• Support the team through knowledge sharing, as well as become multi-skilled to support other functions within the Customer Relations Department

Your profile

• Minimum 3 to 5 years of working experience in a fast-paced customer service / retail/ hospitality industry
• Has the ability to take initiative and possess a strong sense of responsibility
• Solution-oriented and make well-considered decisions
• Demonstrates strong resilience and is a good team player
• Passionate about customer service and embodies a warm and engaging personality
• Analytical with strong interpersonal and communication skills
• Able to commit to working on retail shifts, including weekends and public holidays

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

• Perm
• At least 3-4 years of retail leasing experience
• Experienced managing large scale/fast-paced malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 3 to 4 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

Vehicle Operation  

• Operates assigned vehicle in a safe and courteous manner  
• Provides transportation in a punctual manner  
• The driver will share workload with the other driver(s) across Country Head Singapore & all RHB entities’ assignments
• The driver is expected to work overtime when the Country Head or other assignments (eg Bank events or customer dinners) and is entitled to claims as per RHB HR policies

Vehicle Maintenance

• Keeps the assigned vehicle clean inside and outside      
• Fuels the assigned vehicle  
• Performs minor maintenance tasks on assigned vehicle as required  
• Maintains accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested from management    
• Coordinates the schedule for major or periodic vehicle maintenance with management and staff to minimize service interruptions

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Support the reservations sales team and operations teams to ensure all key KPIs are met and maintained including conversion, abandoned call rate and quality assurance.
• Ensure travel agency commissions, reservations sales conditions, profile tracking and guest recognition is checked, completed and updated accordingly.
• Maintain accuracy of arrivals including billing, VIP status and other guest preferences.
• Maintain high level of performance within the reservations guest experience, including the support for the reservations and operations team.
• Ensure that a “RevPRO culture” is spread in the hotel, through regular liaison with operational and call centre teams.
• Manage rooming lists, corporate bookings, and crew blocks as required.

• Compilation of monthly closing journal entries.
• Preparation and review of monthly accounts reconciliations and schedules.
• Assessment of the monthly inventories aging report to ensure the adequacy of Net Realizable Value (NRV).
• Oversight of the chart of accounts, including consistency checks, control account creation, and archiving.
• Assisting in the annual policy renewal review.
• Providing support during audit reviews.
• Ensuring compliance with accounting standards.
• Handling the Annual Statutory Accounts and XBRL filings.
• Reviewing GST submission workings and conducting GST reconciliation tests.
• Reviewing and maintaining records for capex related to new or replacement fixed asset requisitions.
• Managing the asset register.
• Assisting the reporting team in formulating budgets and forecasts.
• Preparing and finalizing budget and forecast documents.

• Possess a diploma in Accounting & Finance along with 5-6 years of work experience, or hold a degree in Accounting & Finance with 3-4 years of work experience.
• Demonstrate a robust understanding of General Ledger (GL) processes.
• Exhibit proficient Excel skills.
• Capable of thriving in a dynamic, fast-paced work environment.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]
Reg No. R1875181
Triton AI Pte Ltd
License no. 21C0661

• Salary up to $5,000 with bonus
• Experience in Full account ledger

• To cultivate good Work, Safety & Health environment at workshop.
• To upgrade the skill set of the technicians through the Workshop Foreman/Executive, Technical Dept. & Factory support/resources.
• To ensure quality repairs for all service and repair works meet the service standards of the Factory.
• To feedback and follow up on technical issues with Technical, Reception, Workshop & Factory to resolve them expeditiously.
• To support the Workshop Executive to counsel workshop staff on poor technical performance to maintain workshop technical competencies.
• To keep records and accountability for all equipment and special tools are well maintained.
• To conduct meetings with Workshop Executive daily on quality performance, workshop loading capacity planning and operational issues.
• Support service reception for technical advice and conduct upfront diagnostic/test drives with customers.
• Recommends continuous areas of improvement on implementation of preventive and corrective actions/methods.
• Maintain a clean, orderly, and safe environment and help to look after the welfare and interest of the workshop staff.
• Collaborate and Co-operate harmoniously with other BU/departments for the company’s common goal and objectives.
• Assist in other company’s requirements when directed and work within the authority of a Technical Executive. Perform work with due diligence on other projects and tasks assigned.

• At least 3 years in automotive trade service/ repair, with 1 year in a supervision position.

• NTC 2 in Automotive Technology (Light Vehicle) or higher educational level
• Experience in basic product training
• Good communication and interpersonal skills
• Good management and supervisory skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

Aethir, a leading decentralized cloud infrastructure company in the web3 industry, is looking for an experienced Executive Assistant to support our executive team. As an Executive Assistant at Aethir, you will play a critical role in managing administrative tasks, facilitating communication, and ensuring the smooth operation of our executive office.

In this role, you will be responsible for coordinating meetings, managing calendars, making travel arrangements, organizing and preparing documents, and handling confidential information. The ideal candidate is highly organized, detail-oriented, and proactive, with excellent communication and interpersonal skills.

Responsibilities

• Manage executive calendars, scheduling meetings, and coordinating appointments.
• Make travel arrangements and coordinate logistics for executive team members.
• Prepare and organize documents, reports, and presentations for meetings.
• Handle sensitive and confidential information with discretion.
• Act as a point of contact and provide assistance to internal and external stakeholders.
• Manage and prioritize incoming emails and correspondence.
• Assist with event planning and coordination.
• Perform general administrative tasks to support the executive team.

• Minimum of 2 years of experience as an Executive Assistant or similar role.
• Previous experience supporting C-level executives
• Proven ability to handle sensitive and confidential information with integrity.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and calendar management tools.
• Ability to work independently and in a team environment.
• High attention to detail and accuracy.
• Experience in the web3 or technology industry is a plus.
• Willingness to travel as required

• Flexible work arrangements
• Generous paid time off
• Flexible working hours
• Training and development opportunities
• Amazing career opportunities in a growing global startup
• Employee token options

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross fuThe role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.

Overview

We need a skilled accounts executive to join our team to help handle full sets of accounts for our Singapore and overseas accounting operations. Experience in FMCG, retail, F&B, manufacturing would be very advantageous for this role. The ideal candidate possesses strong multi-tasking skills, is a fast learner and is highly attentive to detail. For this position, you will need to have the ability to adapt to a fast-moving environment and be proficient with Excel and accounting software.

Responsibilities

• Manage full set of accounts, including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, intercompany charges, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger maintenance
• Manage month-end closing process and ensure all month-end journals, AP and AR sections are closed promptly
• Perform internet banking and monthly bank reconciliation
• Prepare monthly financial statements for management reporting
• Prepare and review all balance sheet schedules to its control accounts including bank reconciliations
• Prepare accounts payable and periodic reconciliation of vendors' statement of accounts
• Handle and ensure compliance with all finance filing requirements, audits, and tax filings (e.g. GST,VAT)
• Assist in year-end audit and the preparation of audit schedules, including liaising with auditors and tax agents as required
• Coordinate and liaise with overseas parties, bankers, external auditors and tax agent
• Provide feedback on workflow process improvements
• Support and perform ad-hoc tasks when required
• Support the implementation of new processes and systems

• Minimum LCCI/CAT qualifications or equivalent with at least 5 years experience
• Possess excellent interpersonal and communication (verbal and written) skills
• Able to work independently while maintaining a strong team spirit
• Dependable, responsible, driven, and possess a positive working attitude
• Possess initiative and able to organize and prioritize work
• Able to multitask, and is meticulous with an eye for details
• Able to work effectively under pressure and meet tight deadlines

• Flexible Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

Requirement:

• Minimum Bachelor Degree in Business studies or Marketing.
• Occasional travelling to oversea are required.
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills

How to Apply:

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

• Acts as contact person in co-ordinating intercompany (Interco) activities where services for local customers are performed at an international Eurofins laboratory.
• Represents the site in Interco sales, marketing and business development with creation and development of local Interco sales strategy, roadmap and milestone.
• Responds to Interco queries and captures opportunities to promote/sell local testing capabilities for both Environmental microbiology and chemistry.
• Provides weekly Interco sales activity reports to management.
• Be part of a team in creating an Interco sales forecast plan for a testing category by lab and / or by account.
• Provide input on Interco sales strategic initiatives that the business should pursue, both short and long term, including gap and opportunity analysis.
• Uses Eurofins Customer Relationship Management (CRM) system to manage internal communication and document territory and client information as required for the business unit with creation of proper dashboards for presentation of the sales activities and effectiveness to management.
• Enter all opportunities, leads, and key activities into CRM system while following all CRM requirements.
• Diligently follow up with potential clients on opportunities created and document opportunity progression in CRM system to ensure timely updates on project files.
• Establishes, nurtures and grows client relationships through the diligent analysis of the database in CRM system at the appropriate levels.
• Define, take part in and work on the projects in the Permanent Improvement Programmes (PIP) scope.
• Define and support alignment and standardisation of key concepts and processes at Eurofins.
• Define and develop standard laboratories and processes for specific applications.
• Develop methodologies and standards in performance and cost management.

Assistant Executive, co11ab

About co11ab

co11ab is a BioMedtech incubator, established jointly between the Nanyang Technological University, Singapore (NTU Singapore), the Agency for Science, Technology, and Research (A*STAR), and the National Healthcare Group (NHG). Co11ab’s mission is to nurture and support the translational development of biomedical technologies by incubating early stage spin-outs and facilitating their development into more established companies. co11ab is physically located in Clinical Sciences Building, Lee Kong Chian School of Medicine, NTU Novena Campus. Co11ab is directed by the Executive Director, assisted in day-to-day running of the operation by an Administrative Team of four persons, including the Assistant Executive, who are in turn supported by the admin infrastructure of NTU’s Lee Kong Chian School of Medicine.

Responsibilities

The Assistant Executive will provide assistance to the Executive Director (ED) and support to the Administration Team in the day-to-day management of co11ab’s operations as directed by the ED. The support will be in multiple areas such as digital marketing, clerical duties, records maintenance, routine upkeep of non-scientific facilities, meetings and events management, and basic administrative support to co11ab’s members (start-up companies). The Assistant Executive provides the primary point of contact for co11ab’s members and visitors, and plays an important role in supporting co11ab’s Executive and Administrative Team to fulfil their duties and enhancing co11ab’s members experience of the facility and services.

1. Provide first line support to co11ab visitors and members: Attend to the reception area to control and record entry/exit from the incubator facility, as well as to assist visitors and members in their use of the facility and services, and to direct their enquiries to the appropriate member of the Administration Team

2. Maintain co11ab’s communal facilities: Daily maintenance (upkeep) of co11ab’s non-laboratory facilities including reception, collision space, bistro and common working/meeting areas

3. Support co11ab personnel: Provide assistance to the Executive Director (ED), and provide ad hoc support to members of the Administration Team as directed by the ED, in activities such as record keeping, performance tracking, meeting coordination, preparation of materials, receiving deliveries and mail, subscriptions, telephony etc.

4. Facilitate co11ab events: Support the Executive Director and Administration Team, in organising, promoting and running online and/or physical marketing, networking and/or educational events held either physically or virtually.

5. Support co11ab marketing and branding: Support the Executive Director and Administration Team to build co11ab brand awareness, gain traction and manage co11ab’s online presence (website and social media platform).

Requirements

• Diploma in Marketing, Business Administration, Communications, or Facilities/Events/Hospitality Management.

• Minimum of 3 years of working experience and knowledge in marketing, administrative or event support.

• Competence in Excel, Word, PowerPoint, and professional social media platform, such as LinkedIn.

• Competence in marketing/designing software such as Adobe Photoshop is advantageous.

• Familiarity with corporate, university or research institution environment.

• Familiarity with the operations of co-working space or incubator will be an advantage.

• Ability to interact easily with management, internal and external stakeholders.

• Good communication skills and excellent spoken and written English.

• Independent, self-driven and able to take initiative.

• Meticulous and detail oriented whilst in a fast-paced environment.

• Excellent time management skills including ability to multi-task and prioritize work.

• Proven team player with positive mindset, willing-to-learn

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The NSS Technical Support Executive is responsible for providing effective IT/AV technical support role, in relation to the generic desktop/ laptop PCs, mobile devices, Audio Visual (AV) equipment, as well as NTU campus software. This includes problem diagnosis, configuration, installation, and general troubleshooting of IT/AV systems and applications, adhering closely to the Service Levels Agreements (SLAs) and policies set by the organization.

Responsibilities:

• Provide on-site Level 1 & 2 Support in relation to IT/AV- related service disruptions at the Common Teaching Facilities (Lecture Theatres, Tutorial Rooms and Meeting Rooms), One Stop Tech Lounge and Schools/Faculties.

• Diagnose and troubleshoot IT/AV equipment faults and application errors, to restore service provision.

• Troubleshoot technical problems of low to medium complexity, resolution to resolve these incidents.

• Assist in replacing generic IT/AV equipment parts and peripheral components for servicing, as required, and liaising with multiple vendors.

• Provide IT/AV technical support as assigned, in response to ad-hoc manpower request from Local Units (including providing AV support for events, video conference/ meeting/ interview support).

• Respond to all technical emergencies raised by NSS Service Desk.

• Provide face to face IT support by appointment at One Stop Tech Lounge.

• Facilitate processing and tracking of other administrative activities.

• Document IT/AV related problems and resolution procedures in Knowledge Base for future reference.

• Maintain technical documentation related to configuration of IT/AV equipment and components.

• Carry out Asset management in accordance with NTU policy and procedures. Keep track of the IT/AV asset movements at the respective storeroom locations.

Requirements:

• Minimum GCE “A”-levels / Diploma in Information Technology with 2 years of relevant working experience

• Proficient in problem diagnostics and resolution, with the ability to work autonomously

• Good working knowledge on desktop operating systems including Windows 10 and above, Macintosh OS, and associated generic applications

• Working knowledge on other IT domains, including software, hardware, servers and network operations

• Working knowledge in handling/operations on audio/video equipment and its infrastructure

• Preferred experience on programming, ServiceNow, data integration and ITIL Certified

We are seeking a highly motivated and detail-oriented Customer Service Executive to join our client's team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the logistics industry.

Key Responsibilities:

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

The Executive Group is a Singapore based events company with a growing Southeast Asian presence.  The list of services provided by The Executive Group include comprehensive event planning, installation, production and even live music entertainment services through its subsidiary companies.

If you are keen to work with a dynamic team in a lively and fun setting, we have a seat waiting for you.

Duties & Responsibilities:

1. Develop a strong working relationship with clients, venues and suppliers;

2. Follow-up with concepts and proposals approved by clients and puts them into reality;

3. Source for materials and negotiate for best prices from suppliers;

4. Key liaison between clients, event managers, designers and other 3rd party vendors, ensuring that client and event requirements are met;

5. Coordinate and manage set-up and production of event on-site, ensuring the delivery of a high-quality event;

6. Plan and propose workflows for every event;

7. Supervise and manage all suppliers and contractors on location;

8. Works closely with team to collectively produce a successful event;

9. Handle multiple projects from entry-level to complex events;

10. Participate in the brainstorming & execution process for the concept & theme of all events;

11. Logistics management and inventory control of all equipment materials and any other items; and any other ad hoc duties that may be assigned

Requirements

1. Minimum 2 years for Senior Event Executive; and 3 years for Event Manager; both with proven track records;

2. Attention to details, strong organizational skills and possess good time management;

3. Strong project management skills with the ability to multi-task and handle multiple projects simultaneously;

4. Possess excellent interpersonal and communication skills;

5. Able to adapt to a diverse and fast-paced environment;

6. Willingness to work on selected weekends and public holidays;

7. Able to independently handle projects without constant supervision; and

8. Able to provide solutions to challenges that may arise;

9. ⁠Knowledge in Adobe Photoshop, Adobe Illustrator, and basic Video Editing would be advantageous

1. Competitive salary with commissions;

2. Great career progression opportunities;

3. Supportive and fun working environment with nurturing culture;

4. Training and mentorship provided;

5. Work in a fast-growing company that delivers real world impact;

6. International and collaborative team

• Partner with shared services team to deliver a full spectrum of HR business partner services to all levels of staff in compliance with HR policies, audit requirements and legal obligations (e.g., Employment Act, CPF & IRAS regulations etc.)
• Provide advice and guidance to line management on HR operations matters such as leave, compensation & benefits, performance management related matters etc.,
• Participate in department meetings where applicable and provide inputs in the operational plans/ initiatives
• Work effectively to align and achieve synergies in carrying out processes such as performance appraisal exercise, mass salary review and bonus exercises, recognition awards nominations, developmental award nominations and support in the budget exercise.
• Provide support in the recruitment function such as the posting & sourcing of candidate, interviews and offer management.
• Provide support in the onboarding of new hires.

• Bachelor or Degree in Business or HR Management with at least 3-5years of relevant working experience as a HR Generalist/ Business Partner.
• Good working knowledge of the law and regulations in relation to HR and employment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 6 months contract, Salary up to $4,500
• Working location at One North
• At least 3 years' experience in HR roles