Join Our Team as an Retail Sales Executive (Interior Stylist) at BoConcept!

Are you passionate about creating captivating spaces that resonate with clients? Do you thrive on delivering exceptional customer experiences? Look no further! BoConcept is seeking dynamic individuals to join our team as Interior Stylists.

As an Interior Stylist with BoConcept, you'll be at the forefront of our showroom, welcoming and educating customers on our functional and customisable products and styling concepts. You'll have the opportunity to unleash your creativity by offering personalized furniture and interior decoration solutions that align with BoConcept's renowned style guidelines.

Why Join Us?

At BoConcept, if you are looking for a fulfilling and dynamic career, love a fun-filled work environment, enjoy interacting with people, then you’re the one we are looking for.

Now, we are going to tell you why you should be a part of this ever-growing company. Some of the perks include an easily accessible office, flexible working hours, tons of retail, furniture and F&B discounts, as well as a fun and dynamic working culture that redefine a job.

Responsibilities:

• Host walk-in customers and educate them about the concept of the showroom and its products.
• Assess customer's needs and offer solutions to customers based on their requirements.
• Build trust and maintain relationships with customers.
• Maintain a high level of product knowledge including target groups, the product range, industry trends, customization and selling arguments.
• Handle retail responsibilities such as housekeeping of store, providing strong customer service to customers.
• Offer customer complete and professional interior decoration solutions for their homes which adhere to BoConcept guidelines.
• Update personal sales figures daily/weekly and continuously improve performance to meet sales targets.
• Ensure an optimal flow of goods by following up on all deliveries, payments and keeping the stock room well organized.
• Follow up actively on sales orders, deliveries and claims to ensure a high level of after-sales service.
• Make appointments with customers for Interior Design Service.
• Work in collaborative spirit with Interior Designer or appointed contractor by customer (if any).
• Able to perform all duties and responsibilities in a timely manner in order to achieve the overall target.
• Be a strong Brand Ambassador to promote the BoConcept Missions and Vision.
• Perform miscellaneous duties as assigned.

Requirements:

• Candidate with Diploma, Bachelor’s Degree in Interior Design, Architecture or equivalent is a plus
• Great team player, good interpersonal skills, and self-motivated
• Ideal candidate is also passionate about creating exceptional in-store experiences
• Candidates with relevant experience will be considered for the senior role
• Candidates with experience with Autocad / Sketchup / 3D rendering software is a plus
• 5 Day Work Week including weekends (10am - 6pm / 10am - 8pm)

Candidates with no working experience are welcome to apply!

You will receive a basic monthly salary plus commission upon meeting your sales targets!

Job Summary

Responsible for promoting a quality program focused on patient safety, training, standards development, audits, and risk management. Monitor healthcare trends in quality, patient safety, and performance improvement. Stay updated on regulatory requirements for quality assurance and patient safety. Drive continuous service improvements through surveys, audits, and training.

Job Responsibilities

• Manage incidents, customer feedback/complaints, and implement preventive actions.
• Identify and apply improvements in service, clinical quality, and patient safety.
• Develop and conduct training to improve service standards and customer service culture.
• Track and report Quality Indicators (e.g., productivity, customer surveys, incidents).
• Assist in creating and reviewing quality management policies for compliance.
• Ensure compliance with ISO 9001 standards and maintain all relevant policies.
• Work with consultants to achieve and maintain certifications (e.g., ISO 9001, Bizsafe).
• Handle external communications with agencies like MOH/AIC and manage award submissions.
• Perform other tasks as assigned by the Manager/CEO.

Job Requirements

• Minimum Diploma, preferably Degree in any field.
• 3-5 years of experience in quality management, ideally in healthcare.
• Experience in quality assurance, patient safety, and PDPA.
• Knowledge of healthcare regulations and guidelines.
• Experience in Root Cause Analysis and Failure Modes Effects Analysis is a plus.

Apply now by sending your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Ashley Loo | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Salary: Up to $4.5K

Location: Yishun

Job Scope:

• Efficiently HR operations, compliance, and employee engagement.
• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.
• Assisting in recruitment, onboarding, exit and retention strategies.
• Supporting the development and implementation of HR policies and procedures.
• Processing of payroll and ensure that they are accurate and timeliness.
• Contributing to training and development programs.
• Managing employee records and ensuring compliance with labor laws.
• Acting as a point of contact for employee concerns and resolving workplace issues.
• Preparing of reports to support decision-making.
• Coordinating employee engagement activities and fostering a positive workplace culture.
• Supporting the administration of employee benefits such as insurance and retirement plans.
• Assisting in the yearly budgeting and performance management exercises

Job Requirement:

• Min. Diploma / Degree in any relevant field
• Min. 3-5 years relevant experience in HR, and able to perform Payroll
• Strong understanding of HR principles, labor laws, and best practices.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Able to start immediate / within a short notice preferred

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

1. Prepare month end closing of accounts, audit schedule, inter- company reconciliations, statutory and management reporting.
2. Checking and verifying of supporting documents for payment to be made.
3. Liaise and interact with suppliers and performing day to day financial accounting functions.
4. Prepare the remittance, FAST payment via online banking system and cheque payment.
5. Compile the relevant business documentation used in banking processes.
6. Enter accurate and timely data into the accounting system.
7. Maintain accurate financial records and statements.
8. Record and process all business transactions within the organisation's accounting using principles of double-entry accounting.
9. Record transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.
10. Record transactions and events relating to sales, purchases, receivables, payables and cash.
11. Retrieve system reports from the accounting system for management use.
12. Perform ad-hoc duties and any administrative task as and when required.

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

Job Scope:

• Provide administrative support for Events Unit
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met

Requirements:

• Diploma with 1-2 years’ relevant experience
• Strong communication, organisational and interpersonal skills
• Proficiency in MS Office applications
• Proficiency in virtual events software is preferred
• Knowledge of ITQ/ITT process for procurement of goods and services is preferred

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Salary: up to $2700

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Scope:

• Serve as primary coverage for educational contact person for the postgraduate programme.
• Assist and support the administration of Postgraduate Training Programmes.
• Assist and support the administration of medical seminars and workshops.
• Plan and administer programme onboarding, and orientation.
• Track all evaluations, monitor, and document compliance.
• Maintain documentation of all training records.

Job Requirements:

• Min Diploma in any relevant field preferably in healthcare

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

About us

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a personable and details oriented Catering Sales Executive to be part of our team. As the Catering Sales Executive, you will responsible for driving business through direct sales solicitation for the assigned segment sand support overall catering and events revenue for the hotel.

• Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event
• Promote teamwork and quality service through communication and coordination with other departments
• Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
• Ensure active management of personal development plan
• Manage events functions to achieve the optimum departmental revenue targets
• Follow up on potential sales leads within the designated time frame
• Contribute to the design of meeting packages to maximise the conversions and profitability for the hotel.
• Negotiate and review events packages offered to clients
• Represent the hotel in trade shows and events as required
• Prepare contracts for confirmed events & social events
• Be up to date with current meeting & events trends and competitive packages in the market
• Confident and professional approach when dealing with clients and wedding suppliers
• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
• Proficient in the application of all Sales tool and systems; maintenance and management of database, support with departmental reports
• Promote guest satisfaction and encourage referrals
• Handle feedback and resolve complaints from guests
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Follow up with clients regularly during and after departure to ensure satisfaction
• Raise the awareness and reputation of your hotel and the brand locally
• Ensure guest safety is a priority with minimal interruptions or problems
• Offer advice to clients to reduce waste, save energy and have a minimal impact to the environment

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 2-3 years’ working experience, ideally within the Hospitality Industry
• Good communication skills and shows initiative
• Committed to working on weekends, public holidays and evenings
• Proficient in Microsoft Office applications
• Flexible work approach

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Job Description:

Updates and maintains candidate data in the CRM platform.

Assists in sourcing potential candidates through various channels, such as job boards, social media, professional networking platforms, and referrals.

Maintains communication with candidates throughout the recruitment process, providing updates, interview details, and feedback.

Assists in promoting the organization's employer brand to potential candidates, highlighting its culture, values, and career opportunities.

Receives detailed instructions in building and maintaining a pipeline of potential candidates for current and future hiring needs.

Assists in creating job postings and posting them on various job boards and career websites.

Ensures a positive candidate experience throughout the recruitment process, responding to candidate inquiries and providing timely feedback.

Assists in tracking and maintaining recruitment data, such as candidate pipelines, sourcing metrics, and time-to-fill, to provide insights for talent acquisition strategies.

Works closely with the talent acquisition team, HR colleagues, and hiring managers to support recruitment efforts.

Performs any other related task as required.

Requirement:

Experience of the basic end-to-end recruitment process, including candidate sourcing, screening, and interview coordination preferred

Experience in IT industry

Preferred experience with applicant tracking systems (ATS) and basic recruitment software used to manage candidate data and workflows.

Ability to assist in candidate sourcing activities, including searching for potential candidates on job boards, social media, and professional networking platforms

Academic Qualifications and Certifications:

Bachelor's degree in IT or HR or related discipline

Relevant experience with Applicant Tracking Systems (ATSs) and HR databases.

Experience in talent acquisition, talent management, or related fields.

Experience in executing strategic talent acquisition plans that align with the organization's overall business objectives.

Experience in talent sourcing, candidate assessment, and implementing best practices for attracting and hiring suitable candidates.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Check batch listing of AR, AP, cash payment entries and schedules prepared by Accounts Clerk.

• Post accounts receivable receipts.

• Prepare and post general journals.

• Manage monthly closing of accounts.

• Perform reconciliation of accounts.

• Prepare monthly management accounts.

• Prepare quarterly GST report.

• Support audit and tax queries.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities

• Prepare Estimated Chargeable Income, tax computations, quarterly current/ deferred tax provisions for the Singapore entities
• Prepare statutory filing for GST & withholding tax for the Singapore entities
• Reviewing of overseas subsidiaries’ tax calculations and tax position
• Preparing responses to tax queries from IRAS
• Collation of group tax information for planning and analysis.
• Liaising with external tax agent to maintain/ update transfer pricing documentation
• Any other duties as assigned

Requirements

• Degree in Accountancy, Taxation, CPA/ACCA or equivalent
• Knowledge of Singapore income tax laws;
• Minimum 4-5 years of taxation experience;
• Proficient in Microsoft Office
• Independent, organized, strong analytical skills and detail-oriented;
• Able to multitask and work under tight deadlines;
• Good communication and interpersonal skills.
• For Contract role, it will be a 3+3 months contract.

• Conceptualise, storyboard, produce, and edit video/animation content for internal and strategic communication campaigns, ensuring high-quality output that aligns with the organisation’s messaging and goals.
• Operate professional filming equipment to capture high-quality footage for projects, including setting up shots, managing lighting, and ensuring technical accuracy during production.
• Conceptualise, design, and execute creative briefs for internal communication platforms.
• Coordinate and manage project timelines, ensuring that all deliverables are met on schedule.
• Serve as a brand steward by maintaining consistency in visual style, tone, and messaging across all multimedia content, ensuring strict adherence to the organisation’s corporate identity guidelines.
• Provide branding advice to internal stakeholders to ensure coherence with the overall brand strategy.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

· Extract and collate operations data for reporting.

· Support workflow reviews and enhancements.

· Provide support to any other operational functions as part of outbreak response.

For interested candidates, please send your updated resume:

Job Description

Tamarind Global Pte Ltd is a single family office which manages the investment portfolio and philanthropic initiatives of a Singaporean family. Although Tamarind has deep Singapore roots, the family’s professional and personal endeavors are global in nature.

We are looking for a motivated and resourceful individual with exceptional communication skills to provide administrative support for the CEO and investment team.

The ideal candidate understands the importance of discretion, enjoys multi-tasking, and can thrive in an international work environment. We welcome candidates with work experience from a variety of industries including but not limited to finance, hospitality and marketing.

Responsibilities

• Exhibit excellent judgement and a keen awareness of privacy and discretion
• Provide administrative support to the CEO and investment team, including calendar management across time zones, complex travel bookings and other ad hoc tasks
• Independently manage multiple projects with minimal oversight
• Demonstrate professional written and verbal communication etiquette with global standards in mind
• Manage a wide variety of vendors and contacts

Qualifications

• 3+ years experience
• Authorised to work in Singapore (Citizen or PR)
• Exceptional interpersonal, communication and organizational skills
• Discreet and detail-oriented self starter with excellent judgement and problem solving skills
• Willingness and ability to travel is a plus

Role and Responsibilities:

• To fully understand the structure of each deal & items stating in the checklist prior preparing the reconciliation template;
• Close follow up with Line Manager to ensure checklist is drawn up for each agreement prior the deal commences, making sure the checklist is updated whenever there’s changes to the deal;
• Setup contract details in system together with billing instructions to facilitate correct invoicing to customers;
• Update customers on the monthly slot charges with bunker update & ensure correct fixed slot invoices issued promptly to customers;
• Extraction of customers loading information – to scrutinize the report & probe agents for clarification on any data discrepancies, also follow up to ensure system gets updated with correct records;
• Submit reconciliation statement to customers on their slot usage against their slot commitment, it has to be drawn up accurately & submit within stipulated timeframe;
• Follow up with customer for the statement confirmation & ensure accurate & timely issuance of invoices;
• Handle queries raised by customers & resolve the disputes independently.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Voted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities:

• Work across reception, concierge, and executive lounge
• Welcome guests warmly and assist with arrival/departure efficiently and accurately
• Handle guest feedback with empowerment and accountability
• Exposure to F&B operations (e.g., knowledge of food, wine, clearing plates)
• Manage Executive Lounge breakfast, high tea, and evening cocktail (including alcohol service)
• Collaborate with other departments to deliver memorable guest experiences
• Gain versatility through learning opportunities in the rooms division

Requirements:

• Minimum 2 years of experience in guest services or a similar hospitality role
• Strong communication and problem-solving skills
• Ability to work independently in a fast-paced environment
• Proficiency in handling guest feedback and managing difficult situations
• Flexibility to work 03 rotating shifts, including weekends and holidays
• Able to serve alcohol

Candidates who are unable to work midnight shifts, fixed day shifts are available too.

If you have a passion for hospitality and love providing colourful guest experiences, we’d love to hear from you!

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product /service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities for Executive Chef

• Create new items for the menu
• Ensure all food safety regulations are followed
• Inspect the quality of the food
• Be aware of new culinary trends and recipes
• Coordinate all of the kitchen staff
• Hire and train new kitchen staff
• Manage special dietary needs
• Oversee purchasing to stay within certain budget
• Specialised in french cuisine

Qualifications for Executive Chef

• 10 years of experience in the culinary arts
• Ability to manage an entire kitchen
• Budgeting skills to control costs
• Incredible food preparation abilities
• Ability to handle multiple tasks at once
• Deep knowledge of the food industry and trends
• Incredible time management skills
• Ability to pass a background test
• Ability to create new menu items

About the Role:

We are looking for a detail-oriented and organised HR Executive to join our team in Singapore. Reporting to the HR Manager, you will provide vital administrative support across various HR functions, ensuring smooth daily operations. This role is perfect for someone with 1-2 years of experience in HR or administrative roles who is eager to grow in the field, preferably with exposure to the tech industry.

What You'll Do:

HR Administration

• Maintain and update employee records, HR databases, and digital filing systems.
• Support staff movement updates for group medical insurance enrollment and cessation.
• Assist in business visa applications, work pass renewals, and applications.
• Prepare and process HR documents, including onboarding kits and offboarding formalities.

Recruitment Support

• Post job advertisements on platforms like MyCareersFuture and manage applications.
• Support shortlisting processes and schedule interviews or calls.

Compliance

• Ensure HR administrative processes comply with local employment laws and company policies.
• Assist in preparing reports and conducting audits related to HR functions as required.

Employee Engagement

• Help organise employee engagement activities and events to foster a vibrant and collaborative work environment.

General Administration

• Undertake other administrative tasks as assigned.

What We're Looking For:

• Education: Tertiary qualifications in HR, Business Administration, or related fields.
• Experience: 1-2 years in HR or administrative roles (experience in the tech industry is a plus).

Skills:

• Strong organisational and multi-tasking abilities with attention to detail.
• Proficiency in Google Workspace (Docs, Sheets, Slides, Meet, Forms).
• Basic understanding of Singapore labor laws and fair employment practices.
• Excellent written and verbal communication skills.
• Exhibits a positive working attitude and proactive mindset, and the ability to manage sensitive information with utmost confidentiality.

Pre-requisites:

a) Only Singaporeans.

b) Open and comfortable to work on-site regularly.

c) This is a 1-year contract position, with the possibility of transitioning into a permanent position based on performance and business needs.

What We Offer

• A collaborative and inclusive work environment.
• Opportunities to develop professionally and contribute meaningfully.

Executive, Community Engagement (Fundraising)

Position: Executive, Community Engagement (Fundraising)
Salary: Up to $4.5K
Employment Type: Office-based, Full-time

We are looking for a passionate and dedicated Executive to join our Community Engagement Team, focusing on fundraising initiatives. If you have a flair for project management, communication, and a strong interest in social causes, this role could be a perfect fit for you!

Key Responsibilities:

• Plan, manage, and execute fundraising campaigns, events, and activities.
• Research, identify, cultivate, and maintain relationships with donors, sponsors, partners, and prospects.
• Collaborate with internal and external stakeholders to ensure successful campaign execution.
• Support the Community Engagement team in day-to-day operations and special initiatives.
• Take on other related tasks as assigned by the reporting manager.

Requirements:

• Degree in a relevant field.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work both independently and within a team environment.
• Proficiency in MS Office, CRM software, graphic design, and email marketing tools.
• Willingness to occasionally work late or on weekends when necessary.
• Compassionate with a strong interest in healthcare or social services.
• Experience in fundraising/community engagement is a plus.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Jobs Responsibilities
• Assist in the issuance of policy contracts and endorsements;
• Assist in the issuance of policy adjustment, member movement;
• Responsible for premiums computation and experience refund;
• Ensure tax invoices/endorsement schedules/medical cards are issued timely;
• Liaise with direct clients/intermediaries on employee benefits related queries via phone calls or email;
• Ensure the accuracy of records entries & proper documentation;


Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Who we are:

minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners Breadtalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek.

We are on a mission to redefine how brands engage with their customers through the power of machine learning and artificial intelligence. We are building a next generation insights-driven platform to serve millions of customers and merchant partners across Southeast Asia.

The way we work:

At minden.ai, our culture is the foundation of everything we do. We believe in the power of teamwork and collaboration. We are continuous learners and commit to stay ahead of the curve to drive positive change in our industry. We do not settle for mediocrity without our best effort. We do our best to create the greatest value for our customers' long term success.

We are seeking a Senior CRM Executive who demonstrates a deep understanding of the company's product, be able to identify consumer touch-points and propose actionable items to meet customers' needs. The ideal candidate should possess strong research and communication skills, be highly organised, detail-oriented, and capable of managing multiple projects simultaneously.

As a Senior CRM Executive, you will:

• Collaborate with cross-functional teams (Product & Engineering, Marketing, Partnership) for effective GTM strategies
• Participate in CRM planning and executing CRM & campaign programs
• Drive platform retention, loyalty, engagement and usage metrics (e.g. CTOR)
• Manage user segmentation, communication delivery (emails, push notifications, etc) and performance evaluation
• Conduct comprehensive experiment throughout the customer lifecycle to identify successful strategies for funnel conversion and customer engagement
• Coordinate analysis of industry trends to meet business objectives
• Create hypotheses, run A/B tests or other experimentations and apply basic statistics to improve campaign performance
• Spike the CRM applications to better plan and implement the campaign

You will be a great match if you have:

• Minimum 3 years of experience in CRM or BA roles
• Proficient in delivering campaigns and managing automation with rigorous A/B testing (or other different experimentations before)
• Sensitive to numbers, logical thinking and analytical skills
• Proven track record of using data and analytics tools to increase performance and enhance customer experience
• Excellent project management and communication skills
• Experience in SQL or HTML is an advantage
• Familiarity with CRM software (e.g. Braze) is a plus
• Familiarity with Design software (e.g. Figma) is a plus
• Demonstrates a strong sense of ownership, responsibility and commitment
• Self-directed learner with a motivated attitude
• Quick to adapt to ever-changing and volatile market conditions
• Interest in and familiarity with financial news preferred
• Strong ownership of grey areas

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

1) Income Audit Function

• Verify Revenue Accuracy: Check that all charges for rooms and F&B are correctly posted to guest folios. Report any discrepancies to the FC/GM and the relevant departments (e.g., Front Office, Duty Manager, or F&B Manager) and ensure proper adjustments are made.
• Review Transactions: Examine all rebates, allowances, payouts, and manual postings to confirm they are properly approved and supported by documentation.
• Policy Compliance: Ensure hotel policies and procedures related to revenue audits, rebates, and allowances are strictly followed.
• Trial Balance Reconciliation: Perform a weekly reconciliation between the Opera system and Sun Systems.
• Guest Ledger Follow-Up: Review and address any outstanding balances in the Guest Ledger, ensuring they are transferred to the correct PM account when needed.
• Check Complimentary Use: Confirm that complimentary rooms and house-use rooms are properly approved and supported by the necessary documentation.
• Credit Card Reconciliation: Match credit card transactions between the payment terminal and POS system daily.
• Intercompany Transactions: Reconcile charges between COMO business units, ensuring they are authorized and backed by documentation before billing CMS.

2) Accounts Receivables Function

• Credit Card and Accounts Receivable
• Monitor and Reconcile Daily: Check and balance all credit card transactions for the hotel and outlets (F&B and Non-F&B) every day.
• Accounts Reconciliation: Regularly match Accounts Receivable balances to the general ledger control account.
• Debit and Credit Notes: Prepare and issue debit and credit notes daily, record them in the system, and ensure entries match the journals.
• Receipts Management: Ensure all payments are recorded in the ledger promptly.
• Dispute Handling: Investigate billing disputes and work with relevant departments to resolve them.
• Commissions Verification: Check and verify all travel agent and related commissions before approving payment.
• Billing: Send rental, FCU, and GTO invoices monthly to the respective Business Units, ensuring all required supporting documents are included.
• Reporting: Ensure all Accounts Receivable and Aging schedules are accurately prepared to facilitate a smooth month-end closing process.

3) General Cashiering

• Cashier Reconciliation: Balance the Cash Machine and Float transactions in Opera for each Front Office team member. Ensure Duty Managers sign off on all payouts and deposits received.
• Transaction Monitoring: Track Cash Machine activity, ensuring all withdrawals and deposits are valid.
• Address Discrepancies: Report any cash discrepancies to the Duty Manager, Front Office, Accountant, Financial Controller, and General Manager. Resolve issues within 24 hours.
• Cash Count: Conduct surprise cash counts of floats and the Cash Machine monthly, ideally twice a month with the Accountant or Financial Controller.
• Cash Limits and Deposits: Keep the Cash Machine balance below $20k, including cash floats. Deposit any excess in the bank with a Security Officer present.
• Record Keeping: Save scanned copies of all bank and cash machine slips in the “Banking Matters” folder for audit and records.

4) Other tasks where required

• Assist Accountant in a variety of ad hoc and / or special assignments when required.
• Assist in process improvements, ad-hoc projects

1) Income Audit Function

• Verify Revenue Accuracy: Check that all charges for rooms and F&B are correctly posted to guest folios. Report any discrepancies to the FC/GM and the relevant departments (e.g., Front Office, Duty Manager, or F&B Manager) and ensure proper adjustments are made.
• Review Transactions: Examine all rebates, allowances, payouts, and manual postings to confirm they are properly approved and supported by documentation.
• Policy Compliance: Ensure hotel policies and procedures related to revenue audits, rebates, and allowances are strictly followed.
• Trial Balance Reconciliation: Perform a weekly reconciliation between the Opera system and Sun Systems.
• Guest Ledger Follow-Up: Review and address any outstanding balances in the Guest Ledger, ensuring they are transferred to the correct PM account when needed.
• Check Complimentary Use: Confirm that complimentary rooms and house-use rooms are properly approved and supported by the necessary documentation.
• Credit Card Reconciliation: Match credit card transactions between the payment terminal and POS system daily.
• Intercompany Transactions: Reconcile charges between COMO business units, ensuring they are authorized and backed by documentation before billing CMS.

2) Accounts Receivables Function

• Credit Card and Accounts Receivable
• Monitor and Reconcile Daily: Check and balance all credit card transactions for the hotel and outlets (F&B and Non-F&B) every day.
• Accounts Reconciliation: Regularly match Accounts Receivable balances to the general ledger control account.
• Debit and Credit Notes: Prepare and issue debit and credit notes daily, record them in the system, and ensure entries match the journals.
• Receipts Management: Ensure all payments are recorded in the ledger promptly.
• Dispute Handling: Investigate billing disputes and work with relevant departments to resolve them.
• Commissions Verification: Check and verify all travel agent and related commissions before approving payment.
• Billing: Send rental, FCU, and GTO invoices monthly to the respective Business Units, ensuring all required supporting documents are included.
• Reporting: Ensure all Accounts Receivable and Aging schedules are accurately prepared to facilitate a smooth month-end closing process.

3) General Cashiering

• Cashier Reconciliation: Balance the Cash Machine and Float transactions in Opera for each Front Office team member. Ensure Duty Managers sign off on all payouts and deposits received.
• Transaction Monitoring: Track Cash Machine activity, ensuring all withdrawals and deposits are valid.
• Address Discrepancies: Report any cash discrepancies to the Duty Manager, Front Office, Accountant, Financial Controller, and General Manager. Resolve issues within 24 hours.
• Cash Count: Conduct surprise cash counts of floats and the Cash Machine monthly, ideally twice a month with the Accountant or Financial Controller.
• Cash Limits and Deposits: Keep the Cash Machine balance below $20k, including cash floats. Deposit any excess in the bank with a Security Officer present.
• Record Keeping: Save scanned copies of all bank and cash machine slips in the “Banking Matters” folder for audit and records.

4) Other tasks where required

• Assist Accountant in a variety of ad hoc and / or special assignments when required.
• Assist in process improvements, ad-hoc projects

Administrative

1. Coordinate and prepare for meetings, including putting up and circulating the agenda, booking of meeting space.
2. Assist with note taking and following up on action items to ensure completion according to agreed timeline.
3. Maintain and update all documentation in shared drive as and when necessary.
4. Support the team by sourcing, vetting and coordinating with vendors and suppliers or as directed by the Senior/Manager
5. Coordinate with Research Team, to help ensure deliverables are completed within timeline.

Events Management & Support

1. Assist with organizing webinars / seminars, workshops and conferences. This includes but is not limited toDesigning and distributing EDMs and invitations
   coordinating with speakers / guests
   managing event registration and tracking attendance
   collecting and compiling of event feedback
   following-up with attendees for any various requests
   
2. Providing secretariat support byAnswering and replying to delegate emails
   Assisting and following through with delegates on their queries
   

Elsa Fontanne (CEI No. R24124496)
Recruitment Consultant
Contact Number: 67860100
Email Address: [email protected]
Recruit Express Pte Ltd / EA Licence No: 99C4599
We regret only shortlisted candidates will be contacted