Overall Responsibilities:

Elevate your career as a Customer Experience and Incident Management team, playing a pivotal role in ensuring not only the utmost security and incident management but also an unparalleled standard of customer service within our distinguished work compound. This dynamic position calls for an individual with a passion for enforcing security protocols, overseeing access control systems, and, most importantly, enhancing the overall experience of our tenants and guests through a commitment to excellence in customer service.

Overall Responsibilities:

Elevate your career as a Customer Experience and Incident Management team, playing a pivotal role in ensuring not only the utmost security and incident management but also an unparalleled standard of customer service within our distinguished work compound. This dynamic position calls for an individual with a passion for enforcing security protocols, overseeing access control systems, and, most importantly, enhancing the overall experience of our tenants and guests through a commitment to excellence in customer service.

Customer Service Excellence and Conflict Resolution

• Greet arriving tenants and guests warmly and professionally, establishing a welcoming atmosphere and initiating a positive and personalized experience from the outset.
• Manage inquiries, both over the phone and in-person, with poise and efficiency, demonstrating outstanding customer service skills and leaving a lasting positive impression.
• Respond promptly and effectively to tenant and guest requests, delivering service excellence and exceeding expectations at every opportunity.
• Handle complaints and suggestions from tenants and guests diplomatically and courteously, transforming challenges into opportunities to enhance the overall customer experience.
• Provide event support, ensuring seamless coordination and execution of events to enhance tenant and guest satisfaction, contributing to the overall success while consistently following and adhering to protocols and SOPs.

Dynamic Service Enhancement and Adaption

• Assist in property business administration with meticulous attention to detail and refined organizational skills, striving to enhance operational efficiency and customer satisfaction through adaptable and dynamic service delivery.
• Develop a comprehensive understanding of available services and facilities, offering helpful advice to effectively address the diverse needs of tenants, visitors, and clients within a constantly evolving environment.
• Embrace additional responsibilities as assigned, demonstrating flexibility and a proactive approach to continually enhancing our service standards while adhering to SOPs and protocols. This includes willingly undertaking various duties as required to maintain seamless operations and uphold customer satisfaction.

Security and Safety Enforcement

• Diligently enforce security plans, protocols, access control plans, and SOPs, embodying a steadfast commitment to safety and order.
• Conduct vigilant security rounding, surveillance, and monitor CCTV systems with a keen eye for potential risks, all while maintaining a welcoming atmosphere.
• Verify and ensure the authorization of all personnel present on the premises, contributing to a secure and customer-centric environment.

Incident Management

• Manage and promptly report incidents through designated communication channels, demonstrating resilience and composure in crisis situations, and prioritizing the well-being and comfort of occupants while strictly following established SOPs and protocols.
• Report breakdowns of facilities or machinery promptly to the relevant teams, ensuring the highest standards of service and functionality.
• Collaborate in fire safety management during drills and incidents, ensuring the safety and satisfaction of our stakeholders.

Requirements:

• Able to commit to Shift Work
• At least 1 year experience in customer service / front desk / concierge.
• Proficient with Administrative software (Eg. Microsoft Office)
• Proven experience in security management or a related field.
• Exceptional communication and interpersonal skills.
• Proficiency in security protocols and access control systems.
• Ability to manage incidents and emergencies effectively.
• Customer service orientation coupled with a polished and professional demeanour.
• Basic understanding of property management and administration.
• Keen attention to detail and adept problem-solving skills.
• Bonus if possess a Class 3 Driving License.

Employee Benefits:

• Uniforms provided
• Additional leaves entitlement
• Performance-based bonuses
• Health and medical insurance coverage

Job Scope

• Assist the Operations Managers in maintaining the operations system and processes of various services to effectively support the hospital in delivering its services. The services include but not limited to:
• a) Laundry and linen services
• b) Food services
• c) Bed Management Unit
• d) Facilities Management
• Provide general support to the COO on all operational matters pertaining to the services under the purview of Allied Health and Operations.
• Assist in the development and maintenance of a filing system for the current as well as new services and pilot projects, participating in the setting up of work processes operations systems and procedures to effectively support the new services.
• Support Operations Manager in contract management, generate monthly reports to monitor the trend of expenses, performance satisfaction and ensure quality and continuous improvement.
• Keep track of the expiry and renewal of all service/maintenance contracts for Operations, including the sourcing for quotation and preparation of vendor evaluation.
• Support the inpatient meal processes, food quality and patients’ experience and attend to the feedback from ward staff, patients and patients’ families.
• Support the linen and laundry processes and ensure that there is sufficient par level and stockpile of linen for the wards.
• Work closely with the infection control team and conduct inspection on food services (inpatient and retail services) and linen and laundry services.
• Assist therapists in SMF application, order mobility devices, consolidate payment, submit quarterly funding claims and data submission to the Ministry of Health.
• Assist in operating the pandemic and business continuity plans in connection with the hospital-wide response plan in the event such plans need to be activated.
• Participate in quality improvement initiatives and projects.
• Keep track of the expiry and renewal dates of all licenses and accreditation; submit renewal applications.
• Assist the Operations Manager in the co-ordination for the internal and external audits and inspection.
• Arrange meetings and minutes writing.
• Assume other responsibilities relevant to the position as delegated from time to time including work relating to the expansion of services and development of new services or new projects.

Requirement

• Min degree in any discipline
• Must have prior experience doing handling operations/admin work in hospital

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $3000 - $4,000

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Job Description:

• Efficiently manage HR operations, compliance, and employee engagement.
• Ensure compliance with labor laws and regulations, and implement necessary changes.
• Assist in recruitment, onboarding, exit, and retention strategies.
• Support the development and implementation of HR policies and procedures.
• Process payroll accurately and on time.
• Contribute to training and development programs.
• Manage employee records and ensure compliance with labor laws.
• Act as a point of contact for employee concerns and resolve workplace issues.
• Prepare reports to support decision-making.
• Coordinate employee engagement activities and foster a positive workplace culture.
• Support the administration of employee benefits such as insurance and retirement plans.
• Assist in yearly budgeting and performance management exercises.

Requirements:

• Minimum Degree/Diploma in Human Resources or a related field.
• At least 5 years of experience in HR or a related role (experience in a senior, assistant, or managerial role preferred).
• Strong understanding of HR principles, labor laws, and best practices.
• Excellent interpersonal and communication skills.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to manage multiple tasks effectively and meet deadlines.
• Problem-solving skills and a collaborative mindset.
• Able to handle confidential information with high integrity and discretion.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Location: East

Responsibilities:

• Technical Property Management: Oversee the technical aspects of property management, including building systems, infrastructure, and maintenance protocols.
• Maintenance Planning and Execution: Collaborate with property managers to develop and implement preventive maintenance plans, ensuring that building systems, equipment, and infrastructure are functioning optimally.
• Energy Efficiency: Identify opportunities to optimize energy usage in buildings and implement sustainable solutions to drive energy efficiency and cost savings. Stay updated on energy regulations and rebates to maximize efficiency and compliance.
• Vendor Management: Engage and manage relationships with service providers, contractors, and suppliers for technical maintenance and repairs. Ensure timely completion of tasks and adherence to quality standards.
• Technical Assessments and Audits: Conduct regular inspections and assessments of properties to identify maintenance needs, potential risks, and compliance with technical standards and regulations. Develop action plans to address identified issues.
• Budgeting and Cost Management: Assist in the preparation and management of the technical budget, monitoring expenses, and optimizing costs while maintaining quality standards.
• Technology Integration: Evaluate and implement emerging technologies and systems to enhance property operations, such as building automation, security systems, IoT devices, and energy management software.
• Compliance and Regulations: Stay updated on local building codes, safety regulations, and environmental requirements. Ensure properties comply with relevant standards and implement necessary remedial actions.
• Communication and Coordination: Collaborate with property management teams, tenants, and other stakeholders to address technical issues, provide updates on maintenance projects, and ensure timely resolution of concerns.
• Documentation and Reporting: Maintain accurate and up-to-date records of property maintenance activities, contracts, service agreements, and technical documentation. Prepare reports on building performance, maintenance activities, and expense tracking.

Requirements:

• Minimum 3 years of experience in mechanical trades of ACMV, Plumbing & Sanitary in facility management or building M&E services works
• Experienced in building automation systems (BMS)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• Plan, organize, and execute internal audits of financial and operational processes while adhering to time constraints, budgets, and professional standards.
• Offer risk advisory support during audits, focusing on regulatory and compliance matters.
• Develop comprehensive working papers and maintain supporting documentation.
• Draft internal audit reports, highlighting observations and recommendations for improving business processes and strengthening internal controls.
• Participate in the audit planning phase to ensure a structured approach.
• Engage in fieldwork and provide status updates to engagement managers.
• Present audit findings and provide recommendations to management on regulatory and compliance issues, including process reviews and control enhancements aligned with regulatory standards.
• Track project progress, manage associated risks, and keep key stakeholders informed of developments and expected outcomes.
• Work effectively both independently and collaboratively, with a proactive attitude toward learning and professional development.
• Liaise with external consultant to execute audits and completion of the assigned audit work
• Develop and improve compliance related to Standard Operating Procedures
• Monitoring of compliance issues and reporting to Management
• Engage in matters related to laws and regulations, including periodic reviews of local legal frameworks and providing insights from a legal perspective.
• Perform additional tasks as assigned by management.

Requirements

• Bachelor's degree in a related field
• 3 years of relevant work experience
• Good knowledge of internal control concepts, auditing techniques
• Possess a fundamental understanding of the structure of local laws and regulations and the ability to provide compliance-related advice.
• Self-starter who excels at learning new processes and business functions and can assess effectiveness, adequacy, and opportunities for improvement in internal controls and processes.
• Good knowledge of MS Office applications
• Independent and high level of integrity, passion and initiative
• Problem solver, logical thinker, good in presentation skills
• Excellent interpersonal communication skills, a team player, strong passion in audits
• Ability to multi-task and meet deadlines
• Flexibility to work for long hours during audit peak period

Working Day: Mon to Fri, 9am – 6pm

(hybrid work arrangement, 2 days WFH)

Working Location: Kallang Junction

Salary: $2700 - $3400

Responsibilities & Duties

• Manage client portfolio to help our clients improve their traditional, online & social presence.
• Deep understanding of online advertising, Influencer marketing and solid experience in marketing with a customer service approach.
• Develop digital campaigns to increase engagement on social media platforms.
• Implement and manage Google Adwords, Facebook, IG and Tiktok Campaigns
• Generate Ideas and Develop Content for social media platforms
• Monitor and optimize ad campaigns
• Measure Campaign performance using a variety of web analytics tools
• Acquire insight into online marketing trends and keep up-to-date on strategies and best practices

Requirements

• Min Diploma in Marketing/Advertising/ Media or equivalent are welcome to apply
• Experience in client servicing and key account management
• Knowledge and experience in most social media management and trend is a must
• Must have experience working in a marketing firm

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Industry/ Organization Type: Primary & Secondary Tuition Services
• Position Title: Digital Marketing Executive
• Working Location: Central (Nearest MRT: Novena)
• Working Hours: 5 days / 5.5 days, Mon-Sat (Flexi Timing – To be discussed during interview)
• Salary Package: Up to SGD 4,000 + Variable Bonus
• Duration: Full-Time/Part-Time

Key Responsibilities

• Design and execute impactful digital marketing campaigns tailored to promoting the tuition centre and capturing the interest of potential clients.
• Generate compelling, informative content on various social media platforms like Facebook, Google Adwords, TikTok, and WeChat to connect with potential audiences and spark interest in our educational services.
• Conduct thorough analysis of marketing efforts, track campaign performance, and deliver reports rich with insights and actionable recommendations.
• Attend to inquiries through both digital channels and face-to-face interactions.

APPLY NOW!!!

• Min. 2 years of proven experience in digital marketing, with a strong focus on social media marketing, preferably in the education or related industry.
• Experience in managing campaigns on Facebook and Instagram is highly desirable.
• Strong understanding of the digital media landscape and how to use different platforms to maximize marketing opportunities.
• Strong communication abilities, both written and verbal, with a talent for crafting engaging marketing narratives.
• Able to attend to inquiries from the target audience during weekend.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66187 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

Customer Service Executive are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• 1 weekend and 1 weekday off
• Able to start work immediately
• Workplace location: 1 Marine Parade Central #13-05, Parkway Centre Singapore 449408

Benefits:

• Salary: $2400 - $2800
• Progressive salary increment
• 13th-month bonus
• Incentives and rewards
• Personal accident insurance
• Hospitalisation insurance
• Life insurance
• Career advancement, management trainee track included

Important: Please email your resume and recent photograph directly to [email protected]

Note: Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview.

Job Descriptions:

• Assist to brainstorm trade marketing strategies with the teams.
• Working with external agency to create and develop promotional and marketing materials.
• Conduct competitor analysis and strategized marketing plans with the team.
• Assist with monthly marketing budgeting reports and filling.
• Assisting with market surveys
• Review promotions executive to ensure profitability.
• Other adhoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza OR Singpost

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Scope:

• Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products.
• Promotes and secures orders from existing and potential customers through a relationship-based approach
• Always communication by calls and in-person visits and presentations to existing and prospective customers
• Generate leads through various channels, including cold calling, networking, and digital marketing.
• Follow up on leads and convert them into sales.
• Maintain a CRM system to track and manage leads, opportunities, and customer interactions
• Reporting to management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Provide exceptional customer service and support throughout the sales process
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth
• Gather and analyze data to develop insights that drive informed decision-making
• Continuously improve sales skills through training, workshops, and self-directed learning
• Maintain accurate and up-to-date sales records, including client interactions, sales activities, and outcomes
• Analyze data to identify trends, opportunities, and areas for improvement.
• Prepare regular reports for senior management.
• Stay updated on product knowledge, market trends, and industry best practices

Job Requirement:

• At least Degree in Business Management, Marketing or a related field.
• Proficiency in marketing principles, strategies, and tactics.
• Ability to create and execute marketing plans, campaigns, and strategies.
• Knowledge of target audience analysis, segmentation, and targeting.
• Familiarity with marketing analytics and data-driven decision making
• Excellent communication and interpersonal skills for working with clients, vendors, and team members
• Creative thinking and problem-solving abilities to handle unexpected challenges
• Attend to emergency call and able to work during public holiday or weekend if required
• Willing for travel for on-site client meetings
• Willing to travel islandwide with own transportation arrangement.
• 6 working days per week