Job Summary

• Refer and familiarise with the following for daily operations:

1. Handling Customer Complaints at Call Centre
2. Pausing in Queuemetrics
3. Queuemetrics Logging Off
4. Queuemetrics Login
5. Web Portal Appointment Bookings
6. Appointment Booking for Australian Visa Application

• Provide prompt, accurate and updated information for all queries via incoming calls/emails.
• Committed, timely efforts to attain the targeted result by making outbound calls.
• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.
• Multi lingual officers should support the callers with the possible language other than English. Mandarin, Malay, and Tamil speaking assistance to be provided without any hesitation.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation
• Able to work independently as well as in groups/teams with minimal supervision
• Conversant in at least two language
• A good and healthy sense of humour, although not mandatory

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

You are required to establish and maintain effective relationships with specialist doctors, provide support to doctors including timely updates and promotion of hospital's services and capabilities. You will need to act as a bridging agent between Thomson Medical Centre (TMC) and the various doctors/staff.

PRIMARY DUTIES & RESPONSIBILITIES

• Establish and maintain effective relationships with specialist doctors.
• Maintain regular contact with doctors, establish close rapport including addressing any feedback on matters in relation to hospital services.
• Provide support to doctors including timely updates and promotion of hospital's services and capabilities.
• Resolve doctor-related matters and provide regular updates at Doctor Relations meetings.
• Facilitate the orientation of all hospital services to newly accredited specialists.
• Prepare weekly and monthly Doctors' Report.
• Contribute as a team to the targets set for deliveries and admissions through proactive initiatives to motivate patients to choose TMC as their preferred hospital.
• Engage and expand the pool of O&G in private practice to send Deliveries and Gynae cases to TMC.
• Recruit new doctors to take up clinic space in TMC.
• Lead the development of new doctor initiatives independently and organize regular doctor networking events.

SECONDARY DUTIES & RESPONSIBILITIES

• Identify areas of improvement to delight and elevate specialist/customer overall experience.
• Provide supportive role to hospital staff, i.e. corporate events, public talks, medical events (CME talks).
• Assist and deliver festive goods to doctors and clinic staff (e.g. Nurses' Day, Christmas, Chinese New Year and Mooncake festival).
• Any other duties and responsibilities that may be assigned by the Reporting Officer and company from time to time based on the company's needs.

REQUIREMENTS

• Degree in Healthcare Administration, or related field.
• Minimum 5 years of experience, relevant experience in healthcare and hospital services advantageous.
• Strong leadership communication, interpersonal, and relationship-building skills.
• Analytical, with good problem-solving skills.
• Ability to work independently and as part of a team, motivating and collaborating with other business department.
• Strong organization and time management skills.
• Proficient in Microsoft and data analysis tools.
• Action orientated with ability to work quickly and efficiently in a fast moving environment.
• Proactive attitude with good initiative.

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Involved in Housing & Development Board (HDB) projects eg:

-Rainwater harvesting initiatives for HDB

-Renovation and improvement works for HDB Hub toilets

-Upgrades and enhancements for multi-storey carpark facilities under HDB jurisdiction

• Liaised with residents, overseeing daily repair routines among workers.

• Clarified Repair Method Statements for residents, maintaining accurate records and adhering to Client’s specifications.

• Addressed resident feedback and complaints, reporting outcomes to the manager.

• Organized work schedules to prevent conflicts during repairs, fostering positive relationships with residents.

• Coordinated site inspections and managed defect rectifications.

• Planned and coordinated timely execution of works within flats, ensuring smooth project operations among residents, contractors, consultants, and authorities such as Town Councils and HDB. Proactively addressed complaints stemming from construction activities.

• Managed inquiries, feedback, and project-related complaints, following up with appropriate actions for resolution.

• Handled additional responsibilities as assigned.

• Involved in Housing & Development Board (HDB) projects eg:

-Rainwater harvesting initiatives for HDB

-Renovation and improvement works for HDB Hub toilets

-Upgrades and enhancements for multi-storey carpark facilities under HDB jurisdiction

• Liaised with residents, overseeing daily repair routines among workers.

• Clarified Repair Method Statements for residents, maintaining accurate records and adhering to Client’s specifications.

• Addressed resident feedback and complaints, reporting outcomes to the manager.

• Organized work schedules to prevent conflicts during repairs, fostering positive relationships with residents.

• Coordinated site inspections and managed defect rectifications.

• Planned and coordinated timely execution of works within flats, ensuring smooth project operations among residents, contractors, consultants, and authorities such as Town Councils and HDB. Proactively addressed complaints stemming from construction activities.

• Managed inquiries, feedback, and project-related complaints, following up with appropriate actions for resolution.

• Handled additional responsibilities as assigned.

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

Responsibilities and duties:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Requirements:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

Job description – Digital technologies and Artificial Intelligence (AI) in preventing and monitoring dengue and Covid-19: A comparative study of Singapore and other countries

Position: Research Assistant (Bachelor degree/Master level)
Contract: 4 months
Location: Singapore, CNRS@CREATE (NUS campus)

We are seeking a motivated Research Assistant (RA) to support a multidisciplinary project that investigates prevention strategies for dengue and Covid-19 in Singapore (https://www.cnrsatcreate.cnrs.fr/space/). The research emphasizes the transformative role of digital technologies and AI in public health management.

Tasks:

• Conduct literature reviews on the use of digital technologies and AI applications in public health, focusing on dengue and Covid-19 prevention, monitoring, and control.
• Assist with data collection through interviews with stakeholders (public health officials, tech developers, researchers) and through document analysis of government reports, policies, and relevant publications.
• Support comparative analysis of prevention strategies, focusing on digital technologies (mobile apps, AI, IoT, drones) used in different countries.
• Analyze secondary health data (e.g. dengue incidence rates, app usage statistics, etc.) and integrate qualitative findings from interviews.
• Assist in preparing academic manuscripts, policy briefs, and presentations.

Qualifications:

· Bachelor's or Master's degree in public health, geography, urban studies, data science, or a related field.

· Experience with qualitative research methods.

· Strong interest in digital technologies, AI, and public health in Asia.

· Proficiency in literature reviews, data analysis, and report writing.

· Excellent communication skills and the ability to work in a collaborative environment.

Preferred skills:

· Knowledge of health policies and urban public health challenges in Asia.

• Familiarity with research ethics, especially in relation to interviews or handling public health data
• Familiarity with Southeast Asian contexts, especially Singapore and neighboring countries.
• Proficiency in English, both written and spoken, is essential. Proficiency in additional languages spoken in Southeast Asia would be a plus, though not required.

· Ability to work independently with minimal supervision, effectively managing time, staying organized, and ensuring timely completion of tasks.

Additional information:

· The applicant must be based in Singapore and have the right to work there.

· The grade of appointment will be determined based on the candidate’s academic qualifications and years of relevant experience.

Application: Please send your CV, a cover letter, and one writing sample (e.g., academic paper, report) to elisabeth.peyrouxatcnrs.fr. In your cover letter, please highlight your relevant experience and explain why you are interested in this research project.

Application Deadline: 16 December 2024

Start Date: 2nd of January 2025

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5 Days work week

Site Office Location:

Ang Mo Kio

Reporting to the Managing Partner, the Partner will manage an audit portfolio of Singapore listed companies and MNCs both locally and internationally.

Requirements:

· Registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority) with a Practice Certificate

· CA Singapore Qualified or Member of ISCA

· Experiences working in Big 4 Accounting Firms.

· Excellent interpersonal and customer service-oriented skills

· Strong marketing and business development skills in client acquisitions

· Monthly salary + Variable Bonus.

· Candidates available on short notice advantageous

We invite interested and qualified candidates to write in with your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected]. Please indicate the position you are applying in your email subject. Your application will be treated with strict confidentiality

EA License: 90C3627

EA Reg No: R1108020

Job Scope:

• Work closely with patients including intake interviews, financial assessment and assistance, initial family assessment for care arrangement cases
• Liaise with Medical Social Worker to facilitate effective delivery of social work services
• Process Medifund applications and submissions at CMMAS to ensure compliance
• Provide support to patients and family members at reception counter
• Follow up on the utilization and disbursement of various applications of funds
• Keep track of departmental funds and prepare monthly report

Job Requirements:

• A Diploma from recognized qualification
• Good communication and interpersonal skills
• Team worker
• Experience in related job scope will be an advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“Jobstudio will not solict any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating jobstudio and our employees, you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Laundry Packer

About the Role:

We are seeking a dedicated and efficient Laundry Packer to join our team. As a Laundry Packer, you will be responsible for folding and packing clean laundry, ensuring it is neatly presented and ready for distribution.

Key Responsibilities:

• Accurately fold towels, sheets, and other laundry items
• Pack folded laundry into designated containers or bags
• Maintain a clean and organized workspace
• Adhere to all health and safety guidelines

Qualifications:

• Previous experience in a laundry or housekeeping environment is preferred
• Ability to work efficiently and accurately
• Attention to detail
• Physical fitness to lift and carry laundry items
• Ability to work independently and as part of a team

Payrate $12 per hour ( working hours 9 to 6pm )

All salary are paid out on 7th of each calandar month ( no daily paid jobs )

• Address resident complaints and feedback related to the project site.
• Establish and maintain positive relationships with stakeholders living or working near the construction site.
• Prepare and update weekly reports, and compile monthly reports for submission to HDB.
• Perform general administrative tasks such as answering phone calls, filing, scanning, and maintaining accurate records.
• Undertake any other duties as assigned from time to time.

Requirement

• Working Location: West
• Working Days: 5 days
• Min 1-2 years of experience handling public relations

Role

The successful candidate will be part of the Global Public Affairs team, and will support the team’s efforts in managing global public policy risks for SHEIN, including implementing strategies / plans to enhance SHEIN’s credibility and corporate reputation in the following domain areas relevant to the company’s business: ESG, tech and data, and trade and investment.

The successful candidate will contribute to the analysis and assessment of key public policies across SHEIN’s global markets, and the development of recommendations to internal teams on regulatory and operational implications. He/she will also support the development of strategic plans to help SHEIN manage global policy risks and enhance its corporate reputation. In addition, he/she will work closely with relevant teams to develop global strategic partnerships across ESG, tech and data, or trade and investment domain areas, and to communicate key global projects/initiatives to both internal and external stakeholders.

In this role, the candidate must be able to work effectively with various teams, including SHEIN’s global and market-based Government Relations, Public Relations, Sustainability and business/operational teams.

Responsibilities

• Track, monitor and provide assessment of ESG, tech and data, and trade and investment policy issues and their implications to SHEIN’s business and operations
• Support the development of recommendations to senior management and relevant internal teams on strategies to manage public policy risks and enhance SHEIN’s corporate reputation
• Support the development of strategic partnerships with key global stakeholders (e.g. non-governmental and international organisations, industry associations, government officials and regulators, industry and business organisations), for instance public-private partnerships, strategic investment, business development, or social impact projects
• Organise and manage meetings with external parties related to ESG, tech and data, and trade and investment issues, including the preparation of briefing notes/presentations for senior management’s reference
• Support the development of SHEIN’s annual sustainability and social impact report and other strategic communications materials in support of the company’s overall policy positioning and profiling

Qualifications and Experience

• Degree in International Relations, Political Science, Global Studies, Law, Economics or related field
• At least 5 years of working experience in government relations or public policy relevant to ESG in either the public or private sector
• Keen interest in public-private partnerships, strategic investment, business development or social impact projects, with the ability to translate high-level objectives into practical outcomes
• Strong analytical, presentation (written and oral) and project management skills
• Excellent interpersonal skills
• Ability to multi-task and have exceptional attention to detail while operating in a fast-paced and dynamic environment

• Working Hours: 9am - 5:30pm
• Working Days: Monday – Friday
• Basic Salary Range: $10k - $15k
• Location: International Plaza (Tanjong Pagar MRT)

Responsibilities:

Oversee full spectrum of assurance client portfolio, The ideal candidate is single minded in their pursuit of ensuring compliance, ethical and achieves this goal through optimizing reporting procedures and driving the successful function of the audit team.

• Manage a portfolio of assurance clients , developing new client relationship to ensure business growth.
• Responsible for audit engagements’ quality is in compliance with professional standards and requirements, delivery, and budget including control of billings and payment collection.
• Performance other non-audit assignment such as - IPO, financial due diligent, valuation, etc.
• Possesses and conformance with up-to-date technical knowledge on auditing, IT and accounting.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competences.
• Actively impart technical skills to team members through on-the-job training (OJT), constant check on performance of the team and tries to resolve any discrepancies, if any.
• Manage multiple engagements concurrently with various teams to efficiently meet client deadlines.
• Ensure that auditing functions are completed in a professional manner and on the given time.
• Collaborate and communicate with the respective partners on client issue resolution and make recommendation for any legal, regulatory, and accounting issues that arise during an audit engagement.
• Conduct internal training for assurance and other departments on SSA, SSQM and FRS when required.

Requirements:

• Must possess a Practice Certificate and be registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority).
• Must hold the Chartered Accountant (CA Singapore) designation and be a member of the Institute of Singapore Chartered Accountants (ISCA).
• Proven track record in auditing Singapore-listed companies, demonstrating deep knowledge of relevant regulations and standards.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore

• 6 days’ work week (8 hours per day)

• Duty meal allowance

• Uniforms provided

• Attractive incentives & bonus

• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• To perform all duties associated with the cleaning of walkways, public areas and guest reception area of the hotel.
• Ensure that the condition of fixtures, fittings and building components are well-maintained.
• Any other relevant duties as assigned.

Job Requirements:

• Able to work on weekends and public holidays.
• Able to work on rotational shifts.
• Able to speak and understand basic English.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as an Executive, Hospitality Relations.

Responsibilities

Primary

Reporting to the Manager or Head of Department, this role will manage the Institute’s Hospitality Relations matters, including:

· Co-manage incoming visits to NIE as part of building brand engagement and experience.

· Co-manage protocol-related matters for official visits and events.

· Work closely with the different departments to facilitate visit requests.

· Co-manage the Institute’s graduation ceremonies in various areas including guest management, production of graduation videos, receptions, etc.

· Co-manage the NIE Visitors Learning Centre.

· Co-manage the coordination and submission of various corporate reports to key internal and external stakeholders.

· Manage the entire process for corporate gifts, including selection, procurement, personalization, inventory management, and timely distribution to colleagues and visitors.

Secondary

Support the Institute and department’s initiatives and projects as required, including:

· Work with the social media team to ensure content is accurate, current and engaging.

· To assist all other NIE departments in branding and marketing strategies as and when required, such as managing print or motion production that supports the branding initiatives of the Institute.

· Assist in University events as and when necessary.

Requirements

· Minimally a polytechnic diploma in Business, Hospitality, Marketing or Communications.

· Good written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details.

· Experience in hospitality or service industry will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Responsibilities:

• Manage public relations matter and reach out, engage, educate and liaise with property owners, occupiers and residents on all matters relating to the project
• Manage the team of PRO engaged by the contractors
• Develop, coordinate and supervise the public relation programme for the project

Requirement

• Diploma in Mass Communication or Public Relation
• At least 3 years of relevant experience as a Public Relation Officer in the construction industry
• Able to work independently and in a fast moving environment
• Contract role

Exciting role in the Public Sector - in the Technology industry!

Salary: $3400-$3800/month

Contract till August 2024, extendable for 1 year

Job Responsibilities:

• Conduct surveys and design questionnaires that are intuitive and respondent friendly.
• Conduct data cleaning and analysis to translate data into actionable analysis
• Support data requests using in-house statistical tools to prepare the data based on the various data points and cuts as required by line divisions or stakeholders.
• Management and review of survey databases and creation of data visualization platform
• Prepare the layout and proofreading of surveys in hardcopy and electronic formats.
• Programme of the online survey questionnaire in the in-house survey system.
• Test survey validations and rules in the electronic survey platform.
• Conduct random checks of data entered survey forms to ensure data accuracy.
• Perform desktop research on the internet for supplementary information.
• Monitor fieldwork completion rates to ensure timely fieldwork completion.
• Monitor the response rate of every ongoing survey to ensure good representation of the data collected from every sector.
• Update the weekly response rate and monitor the progress of the survey fieldwork.
• Other adhoc duties as assigned

Looking for:

• Singaporeans only
• Min. Degree in Economics, Business Studies or any relevant field of study
• Good knowledge of quantitative research methodologies
• Good knowledge in using statistical software such as R, Python, Tableau
• Self-starter with strong numerical and analytical skills

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chloe Chew (R1768631)
ScienTec Consulting (ScienTec Personnel) - 11C578

Restaurant Guest Relations Executive for Lucha Loco, up to $3,300/month + Incentives (Average of $400-$600/month)

As a Guest Relations Executive at Lucha Loco, you will live and breathe our values, working as a team to achieve goals and ensure that every guest receives an outstanding LOCO experience.

You will do the right thing when no one is watching and never be afraid to get stuck in and offer a helping hand. Everything you do, you do it with pride.

Experience is not essential, but a positive attitude and fun and festive spirit is welcomed.

Who are we?

The Super Loco Group operates four Mexican restaurants in Singapore, serving up fresh, creative interpretations of classic Mexican food in a fun and festive environment. One of our aims is to provide a work environment for our teams to be as enjoyable as it is for our guests, creating a culture of fun and inclusivity, inspiring each other and giving opportunities for promotion and career progression.

What you will be doing?

You will be an ambassador for our venue, welcoming and seating guests and providing a fantastic first impression to our guests. You will also help co-ordinate bookings, answer emails and phone enquiries. You will also work alongside our enthusiastic, passionate front of house team and help ensure all our guests have a fun and memorable dining experience.

What you will get?

· Sales Incentive earned from date of joining

· 44 hours, 2 days off, 5-day work week

· Birthday leave

· Daily staff meal

· Late night transport

· A positive work environment

· A company who is passionate about sustainability

· Reward and recognition (we love celebrating everything!)

· The opportunity to develop and grow with the brand and progress at your own pace.

What’s next?

1. We will contact you to arrange a quick chat over the phone.

2. Meet the team ask as many questions as you wish

3. Once we’ve WOW’ed each other, you’re in!

Job Description

· Liaise with sub-contractors, HDB, Town Council, consultant and residents.

· Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.

· Monitor, update and feedback to residents on the status of Defects Rectifications, Complaints & etc.

· Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.

· Daily/Weekly and Monthly Report: Processing of daily/weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.

· IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.

· IDMS system (E-Appointment): Manage appointments online.

· Notice - Write notice to inform residents of any construction activities.

· Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.

· Generate work schedule with Site Supervisors for sub-contractors to rectify defects as soon as possible.

· Brief residents to familiar with the areas or facilities around the buildings.

· Maintain & upkeep of Information Centre & BSC.

· Any ad-hoc duties.

Requirements

· Minimum 'O' Level and above, with Pass in O Level English Language

· Possess WSQ Certificate in Service Excellence (Level 1)

· Effective Customer Service Service Skills Course or equivalent

· Customer oriented with good communication and interpersonal skills

· Experience in customer relation works and fair construction knowledge would be an advantage

· At least 1 year of experience in a HDB BTO/HIP project

· Effectively bilingual

About the Client:

Enable seamless sales operations by managing customer interactions, proposals, and orders, ensuring optimal service delivery.

Responsibilities:

This is a 12-month contract role located at Seletar Aerospace Park, focused on handling the entire sales process, from preparing competitive business proposals to managing customer quotes and orders.

• Manage the complete sales process, from proposals to sales order receipts.
• Prepare competitive business proposals that meet and exceed customer requirements.
• Build and maintain strong customer relationships for repeat opportunities and upselling.
• Address supply chain delays and customer concerns with proactive communication.
• Support team workloads and ensure compliance with company sales procedures.

You should possess strong analytical abilities, technical acumen, and the ability to prioritize tasks effectively.

Skills/Requirement:

• Strong communication, negotiation, and customer relationship management skills.
• Proven ability to analyze technical documents and prioritize tasks effectively.
• Experience using ERP systems and maintaining organized customer contact databases.
• Proactive approach to managing conflicts and resolving customer disputes.
• Ability to participate in trade shows and deliver basic technical support when needed.

If you are ready to make a significant impact in a thriving organization and build lasting customer relationships, we would love to hear from you!

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Job Description

• Responsible for all public relations activities professional direction and execution of public communications
• Work collaboratively with headquarters and overseas offices on external and internal communications
• Develop marketing and communication materials including webpages, press releases, factsheets, videos
• Run Social Media and SEO/SEM project
• Support media/branding/marketing events

Skills and Abilities

• Understanding of the financial services industry and technology/finance industry
• Knowledge of media production, communication, and dissemination techniques and methods
• Familiar with digital content creation process
• Capable of working collaboratively with cross-functional teams
• Detail-oriented and able to work under pressure to meet deadlines
• An excellent team player
• Self-driven and multi-tasking ability with quality results

Qualifications

• Bachelor Degree in Communications / Marketing or other related majors, advanced degree preferred.
• At least 3-5 years of full-time experience in corporate communications and media relation experience.
• Experience of financial PR agency will be an advantage.
• Experience in U.S. market PR work or projects is a plus.