We are seeking a detail-oriented and proactive Sales Admin Executive to manage the claims processing aspects of our sales operations. This role involves ensuring the efficient handling of claims, maintaining accurate records, and providing essential support to our Sales Team.

Job Descriptions:

• Manage the administrative aspects of the claims process, ensuring efficient processing and accurate documentation
• Provide support to the Sales Team by reviewing and processing various client claims, including buyback claims, withholding claims, and distributor rebate claims
• Prepare and negotiate settlement offers, ensuring fair compensation for clients based on thorough findings.
• Conduct investigations into claims to verify accuracy and validity, gathering necessary evidence and statements.
• Review insurance policies to determine coverage and assess claims according to policy terms.
• Ensure compliance with company policies, legal regulations, and industry standards in all aspects of claims handling.
• Maintain accurate filing systems and records of claims, correspondence, and decisions made throughout the claims process.
• Coordinate with sales partners and clients to gather information, clarify details, and provide updates on claim statuses.
• Collaborate with other departments, such as underwriting or legal, to resolve complex claims or issues.
• Generate reports on claims activity and trends for management review and analysis.
• Assist in the development and implementation of claims processing procedures to enhance efficiency.

Job Requirements:

• Minimum of 2 years of experience in claims administration or a similar role is preferred.
• Familiarity with insurance policies and claims processing is advantageous.
• Proficient in data entry and record management, with strong attention to detail.
• Excellent communication skills, both verbal and written, with the ability to articulate complex information clearly.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in Microsoft Office Suite, particularly Excel, for reporting and data management.
• A proactive approach to problem-solving and a commitment to delivering exceptional client service.
• Ability to speak and write in Chinese is required, as the incumbent will liaise with counterparts at the China HQ for project-related matters.

Key accountability (Main purpose of this job):

Reporting to the Senior Finance Manager, this role is responsible for supporting the Finance department in various functions including accounts receivable (managing credit risk and ensuring timely payment from our customer, cashiering and accounts payable.

Responsibilities (Key areas of Responsibilities):

Debt Collection

• Develop and implement effective debt collection measures
• Monitor customer payments and alert the Senior Finance Manager of delinquent accounts
• Liaise with company lawyer/debt collectors to minimize bad debts
• Send reminder letters / make collection calls for overdue accounts

Financial Assistance

• Administer financial assistance schemes through modified instalment plans/bursary
• Attend to extensions requests

Discrepancy Resolution

• Resolve discrepancies related to non-payment of invoices

Reporting and Reconciliation

• Prepare credit-related reports (e.g., weekly debtors aging reports to management during semester fees collection
• Provide weekly forecast collections for cash flow management
• Undertake account reconciliations as required

Others

• Maintain students' billing addresses in the accounting system
• Assist in audits when necessary
• Apply receipts in the accounting system
• Assist with cashiering duties
• Attends to incoming email requests on timely manner
• Issue invoices/credit notes

Requirements:

• Diploma in Accounting or equivalent
• 2 years of relevant working experience but fresh graduates who are highly motivated and autonomous are encouraged to apply
• Advanced proficiency in Google Workspace
• Accurate and meticulous with excellent attention to details
• A team player with good interpersonal and communication skills
• Ability to work independently and diligently
• Able to work effectively and efficiently under pressure and within timelines
• Strong problem solving and multitasking skills
• Ability to remain firm and maintain high ethical standards

POSITION DESCRIPTION AND RESPONSIBILITIES

Being a core member of the team consisting of executives and patient service associates

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed.
• Assist HOD in establishing, implementing and reviewing all relevant SOPs, workflows and policies.
• Ensure that quality customer services are provided by BO staff to all internal and external stakeholders.
• Assist in AR, credit services and bad debt management.
• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters.
• Assist with lifting, moving and transporting patients.
• Serve meals and remove meal trays.
• Assist Staff / Enrolled Nurses under supervision.
• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Follow up on any claims issues encountered.
• Rectify any erroneous claims rejected by the relevant parties, etc.
• To perform regular audit checks on patient collections.
• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits.
• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report.
• Handle customers’ queries pertaining to admission process and services provided.
• Prepare and send out Consolidated Invoices for Corporate Clients.
• Handle email and telephone enquiries relating to billing/payments, etc.
• Any other duties as assigned from time to time by management.

QUALIIFCATIONS/REQUIREMENTS

• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients
• Must be able to do rotating shift work up to 12 hours (44 hours per week), include night shifts, Saturday, Sunday and Public holidays.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

The team you are joining is dedicated to empowering Singaporeans to take charge of their financial health throughout their lives through comprehensive financial guidance products and services.

In this role, you will:

• Provide support to our Senior/ Managers in effectively executing operational activities, launching innovative financial solutions, and fostering public engagement and awareness.
• Execute administrative tasks and provide operational support to ensure the smooth running of daily operations, the successful launch of new products and services, and the implementation of initiatives that drive awareness and encourage usage.
• Handle enquiries from CPF members relating to financial guidance products, services and CPF retirement schemes and provide clear and accurate information.
• Deliver training workshops on CPF financial guidance products, services and retirement schemes to internal staff.
• Serve as a knowledge resource personnel at public outreach events to offer insights on our financial offerings.
• Proactively identify and communicate potential areas for process improvement to supervisors.
• Review and implement process enhancements where applicable to optimise workflow and service delivery.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in administration or operations function.
• Interest in financial literacy, and ability to present information clearly and effectively to various audiences.
• Ability to handle public inquiries with professionalism and empathy.
• Self-motivated individual with a strong dedication to delivering exceptional service and operational excellence.
• Good organisational skills with proficiency in numerical, written, and verbal communication
• Proficient in basic productivity tools (e.g., Microsoft Office) and eager to learn and apply new digital tools, such as generative AI and robotic process automation.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

We welcome fresh graduates in any discipline and candidates without working experience to apply. To help us better understand your academic background, please provide an official or unofficial copy of your academic transcript, as well as any other relevant documents or certificates that you believe would support your application.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Basic + Transport Allowance + High Commission + Support Allowance (For initial 6 months) + Dec Bonus

Job Description:

• Sales & Leasing of Material Handling Equipment e.g. forklifts, platform trucks, tractors
• Implementing marketing strategies and analysing market trends.
• Monitoring costs, competition, and market demand.
• Contributes to team effort by accomplishing related results as needed.
• Assist in after-sales service and debt recovery.
• Other duties as assigned by Supervisor

Job Requirement:

• Minimum Diploma
• Relevant sales experience in a similar field advantageous
• Strong communication and presentation skills
• Independent, resourceful and possess a high level of drive and commitment to succeed
• Class 3 Driving License

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

We, are seeking for One to fulfilled our vacancy at our Marketing Department, Kai Residences Pte Ltd, in the vicinity of Newton/Bukit Timah Area.

1. Singaporeans/Singapore PR - female preferred due to our working enviroment which is mainly for female guests and their newborns.
2. With minimum of 02 years of working experiences in an marcom environment or media environment.
3. Minimum Diploma of Marketing & Sales.

Our Job descriptions for positionMARKETING EXECUTIVE (Offline & Online 0

• Creating and implementing comprehensive digital marketing strategies. 
• Analysing online trends and identifying opportunities for brand positioning in the digital space. 
• Optimizing website content to improve search engine rankings. 
• Conducting keyword research to drive organic traffic. 
• Managing digital communication with past customers and prospects. 
• Managing social media platforms such as Facebook, Instagram, YouTube etc. 
• Creating engaging content (posts, videos, infographics) to drive audience engagement. 
• Run and manage paid ad campaigns on social platforms (Facebook / Instagram ads). 
• Develop content strategy, for all online/offline material. 
• Designing and sending email campaigns, newsletters, and automated marketing
  messages. 
• Track website traffic and online campaign performance. 
• Analysing data to determine ROI on digital marketing efforts. 
• Preparing performance reports and suggesting improvements. 
• Updating and maintaining the company’s website backend regularly, on updates and
  ensuring a seamless user experience in mobile optimization, quick loading time, and
  user-friendly navigation. 
• Optimizing product listings and driving traffic to the online store. 
• Managing e-commerce page on website, checking on orders status from time to time
  throughout the day. 
• Managing relationships with vendors and monitoring affiliate marketing strategies,
  optimizing programs to increase sales. 
• Identifying appropriate business partners for brand leverage / collaborations. 
• Event Coordination- Plan and manage company quarterly events, as well as other adhoc events with external partners. 
• Require to coordinate, support and work well with all other departments / teams in the
  company as and when needed.

Please email us your detailed resume, your portfolio, contact number with a non returnable photo, your notice period, salary expectation to [email protected] or whatsapp HR at 88770722.

Responsibilities:

• Manage and maintain equipment list (Aircon, Uninterruptible Power Supply, Electrical Board, Fire Protection System, Environmental Monitoring System)
• Liaise with relevant authorities/ subcontractor/ clients/suppliers on maintenance, repair & Testing & Commissioning job
• Answer Technical hotline phone call
• Update Emergency call (E-Call) statistic and email to team for reference
• Schedule of Maintenance, Repair and Testing & Commissioning Jobs
• Maintain master schedule, ensure schedule is up to date (E-call, Follow-up, Ad-hoc)
• Prepare and maintain Method of statements (MOS)/ Standard Operating Procedures (SOP), checklists
• Assist update Risk Assessment (RA) for job site requirement
• Assist Technical Manager/Engineer negotiate/procure materials, equipment and labor in accordance to the allocated budget
• Perform administrative supports to team pertaining to technical operation

Requirements:

• At least Nitec/Higher Nitec/Diploma in related field
• Prefer 2 years relevant working experience
• Candidates with administrative experience
• Competent in Microsoft Office
• Responsible, pro-active, teamwork, responsive

Job Description

• Identify new business opportunities and potential customers
• Develop business opportunities based on the identified key offers (solicited/unsolicited)
• Create opportunities and collaborations with potential partners
• Assist tender manager to manage tender processes and project development phase, work with key stakeholders (internal and external) to establish technical capabilities, cost model, legal compliance and secure the contract
• Gather market information including change of regulations, competitors and customers’ activities development.
• Identify new market trends, market players, technologies and latest industry development relevant to our business.

Requirements

• Minimum Diploma in Engineering or Business Development
• Three (3) to five (5) years experience in business development in environmental sector, power sector, oil and gas sector, preferably in water sector and/or waste to energy sector
• Proven track record in environmental projects in water sector and waste to energy sector
• Good local customer networks in environmental industry, especially water sector and waste to energy sector
• Good project development skills to manage a project from lead generation until end of project tender
• Technical skills required to understand and propose solutions focusing on client requirements
• Familiar with local environmental codes, regulations and permitting requirements
• Well versed in using MS Word, Excel, and PowerPoint
• Excellent written, verbal communication and presentation skills, and interpersonal skills
• Proficient in English and Mandarin.
• Highly adaptable and enjoys working in a fast-paced organization
• Strong work ethic and proactive

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

• Location: West, Tuas
• Transport provided
• Mon to Fri
• Salary: up to $3,600
• AL 14 days

Job Duties:

• Carry out end-to-end recruitment, on-boarding, employee exit management, performance management, implementation of HR policies and procedures, staff training & development
• HR administration such as data entry, filing, prepare employment contracts, letters and other documentation
• Conduct staff orientation and regular briefing on company policies and procedures
• Support in monthly payroll including attendance checking and Overtime processing
• Administration on Foreign workers work pass application/renewal/cancellation
• Administration on employee insurance, government paid claims, staff benefit claims, employee training and others
• Support and manage in company’s events and activities such as stock take, annual dinner, festive celebration and others
• Prepare and deliver timely and accurate data, reports and office administration
• Participate in HR projects and provide any other HR support as and when assigned

Education and Training

• Diploma or Degree in Human Resource Management or Administrative or Business Studies
• or a related discipline with a minimum of 2 years relevant working experience

Experience

• Minimum 2 years of relevant experience
• Preferably from construction/manufacturing industrial sector
• Familiar with MOM regulations and HR practices
• Good communication and interpersonal skills to coordinate between HR and other departmentsProficient in Microsoft Word and Excel
• Employment Act, HRIS

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

Key Responsibilities:

• Brand Strategy: Develop and implement marketing strategies that align with our brand vision and target audience, enhancing brand recognition and loyalty.
• Content Creation: Create compelling content for various channels, including social media, email marketing, and the company website, ensuring consistent messaging that reflects our premium positioning.
• Market Research: Conduct thorough market analysis to identify trends, customer preferences, and competitive landscape, using insights to drive marketing initiatives.
• Campaign Management: Plan, execute, and monitor marketing campaigns, including product launches, promotional events, and seasonal collections, measuring their effectiveness and ROI.
• Digital Marketing: Oversee digital marketing efforts, including SEO, PPC, and social media advertising, to increase online visibility and drive traffic to our website.
• Partnerships and Collaborations: Identify and establish partnerships with influencers, designers, and industry professionals to enhance brand exposure and reach.
• Customer Engagement: Foster relationships with customers through personalized communication and engagement strategies, ensuring exceptional customer experiences.
• Reporting and Analysis: Track and analyze marketing performance metrics, providing regular reports to management and making data-driven recommendations for improvement.

Qualifications:

• No prior experience necessary, but a background in design or marketing is a plus!
• Strong understanding of digital marketing strategies and tools.
• Excellent communication and interpersonal skills.
• Creative mindset with a keen eye for aesthetics and design.
• Ability to work collaboratively in a fast-paced environment and manage multiple projects.

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in cafes

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Description:

• Provide support in the Customer Service department, reporting to the team manager.
• Must be self-motivated and capable of working independently.
• Should have a strong desire to learn and embrace new tasks.
• Some knowledge of air and sea logistics is a plus.
• Responsible for managing all bookings for both air and sea transport.
• Communicate with air and sea carriers.
• Liaise with customers effectively.
• Handle all sea documentation tasks, including bookings, bills of lading, and more.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Job Info:

• Monday to Friday 830 - 630
• Location: Outram Road

Responsibilities:

• Coordinate with technical team members in updating work progress
• Assist Technical Director in supervising the technical team members and ensure the guidelines are met
• Follow up and update technical documents such as Team KPI reports, attendance tracking, training arrangement and record updates, team org charts, etc.
• Assist in calendar support, team meeting arrangement, record & distribution of meeting minutes
• Assist in development and distribution of job status reports
• Assist in project time tracking and costing reports when necessary
• Facilitate all project logistics and facility needs
• Purchase of PPE items and wish list items through HR / Procurement
• Effectively handle and manage customers’ feedback and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Other duties assigned by Technical Director

Requirements:

• Min. ITE or Diploma in any field
• Min 1 year experience of related field
• Strong Microsoft Excel skills

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

• Handle general shipping support , documents and packing list etc.
• Liaise with suppliers, coordination to ensure smooth shipment and delivery
• Arrange payments such as Telegraphic Transfer (TT)

Job Requirements

• Diploma / Nitec in Logistics , Supply Chain or Shipping related field
• 1 year Shipping experience / knowledge (Training Provided)
• Mandarin speaking to work with chinese associates
• 5 days work near Bugis MRT
• Salary $2500 - $3500
• Able to start work IMMEDIATELY or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Position: Guest Relations Executive

Salary: $2800-$3200

Working Locations: Fort Canning/Chinatown/Clarke Quay

Job Duties:

• Warmly greet guests upon their arrival
• Manage and update customer records to improve future customer service experiences
• Handle and resolve customer complaints in a timely and professional manner
• Assist customers with inquiries about services and facilities
• Train staff members on customer service skills and company policies
• Monitor customer satisfaction and provide suggestions for improvements
• Coordinate with other departments to ensure a smooth guest experience
• Develop and implement strategies to improve the quality of service and product offered to the guests
• Review and respond to customer feedback and online reviews in a timely manner
• Organize and manage customer care programs and events to enhance brand image and customer loyalty

Job Requirements:

• Customer Relations Executive or similar experiences.
• F&B experiences before.

Job Scope:

· Recruitment, Resignations & Terminations

· Foreign Workers – Foreign Worker Quota, Recruitment, Housing requirements, etc.

· Communication with Factory Workers

· Employee compensation & benefits, insurance policies (WICA, GHS, GPA, GMM)

· Payroll

· Job scope, Organisation Chart, SOPs

· Any other ad-hoc matters as requested by management

Requirements

· Min Degree in Human Resources from a recognized university

· No experience needed, training provided

· Office Hours/ 5 Days

· Excellent communication skills is a must

· Good management skills of team

If you are interested in the position, do kindly drop your most updated resume by email to [email protected] (Attn: Human Resource)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

• Excellent career progression structure
• Opportunities for professional development
• Good overall company benefits

As a Sales & Support Executive, you will be responsible for the following duties:

• Manage ex-stock list and record incoming and outgoing stocks.
• Fetch sales enquiries, discuss clients’ needs and propose concepts, products & solutions.
• Negotiate price and project timelines with customers.
• Follow up closely on job orders with clear and concise communications with produtions.
• Ensure stock inventory list is accurate and up-to-date at all times.
• Support sales team with processing quotation, sales order & filing.
• Attend to customer enquiries, follow-up and maintain good relationship with customer.
• Coordinate orders and lead time with operations team.
• Participate in sales & marketing meetings to provide update on feedback from customer.
• Achieve team target and provide back up to other team members when they are away.
• Ensure correct billing information with accounts receivable & provide support in recovering outstanding bills.
• Attend site visits, Build rapport with customers, providing consultation and sales support.
• Ensure successful outcome of transactions, contracts and proposals.
• Keep abreast of industry trends and news and ensure product offerings are updated and relevant.
• Any other related task and ad-hoc duties as assigned.

Requirements

• GCE O Level and above
• Candidate who have 1 years experience and above will be an added advantage

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Toa Payoh
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $4,300 per month
• Contract Duration: 12 months

Key Responsibilities

• Assisting in developing strategies to enhance engagement and re-engagement, with a focus on organization’s email marketing, particularly the organization's newsletter.
• Identifying media opportunities, developing press releases, managing media at events, and coordinating paid advertorials.
• Organizing and managing a series of youth engagement roadshows across Singapore, including logistics, content creation, and on-site management.
• Utilizing data-driven insights to analyze performance, monitor campaigns, and generate monthly reports to assess marketing effectiveness.
• Leveraging analytics and social listening tools to improve campaign performance and understand youth trends.
• Providing general support for other ongoing tasks as needed.

Key Requirements:

• Degree in Mass Communication/ Marketing or any related field.
• Experience for big scale events, able to also deal with media agencies will be a huge advantage
• Minimum of 4 years of relevant experience in communications or equivalent.
• Familiar with social media and/ or email marketing. Understanding of other digital marketing practices and platforms (eg. SEO, SEM, web analytics, Google Analytics etc.) is a plus.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

The Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all reservations.

Duties and Responsibilities:

• Effectively handle requests from guests, companies, travel agents via phone or emails while ensuring guest satisfaction.
• Convert as many of reservation requests into confirmed reservations, then carefully input the booking information into reservation system.
• Building package suitable to guest requests, making reservation of other service (visa, transfer, tickets, tours) based on guest’s booking/requests.
• Propose promotion programs/package for increase sales of rooms and revenue.
• Meet target on monthly revenue (on both averaged daily room rate and occupancy rate).
• Assists with all Front Desk duties such as processing room reservations, guest’s check-ins/check-outs, cancellations, payment etc.
• To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.
• To exercise effective listening to capture relevant information and provide a premium experience for the guest
• To liaise with all departments to ensure the best service is provided to our customers.
• To ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including, guest preferences, booking supplements and payment details.
• To undertake general administration duties.
• To observe the Company’s rules and procedures and carry out any reasonable request made by their Manager, Supervisor or the Duty Manager.
• Undertake any other duties as dictated by the Hotel’s Management from time to time

Requirements:

• Min 1 year of relevant experience
• Familiar with Opera system

Digital Marketing Executive is responsible for developing and executing online marketing strategies to promote a brand, product, or service. Here are some key duties associated with the role:

1. *Campaign Management*: Plan, execute, and manage digital marketing campaigns across various channels, including social media, email, and paid advertising.

2. *Content Creation*: Develop engaging content for websites, blogs, social media, and other online platforms to attract and retain customers.

3. *SEO and SEM*: Optimize website content for search engines (SEO) and manage paid search campaigns (SEM) to increase online visibility.

4. *Social Media Management*: Oversee social media accounts, create posts, engage with followers, and analyze the performance of social media campaigns.

5. *Data Analysis*: Utilize tools like Google Analytics to track and analyze website traffic, campaign performance, and user engagement, making data-driven decisions to improve strategies.

6. *Email Marketing*: Design and implement email marketing campaigns, manage mailing lists, and monitor campaign performance.

7. *Market Research*: Conduct research to understand market trends, customer preferences, and competitors to inform marketing strategies.

8. *Collaboration*: Work with other departments, such as sales, product development, and customer service, to ensure cohesive messaging and branding.

9. *Budget Management*: Monitor and manage the marketing budget to maximize return on investment (ROI).

10. *Staying Up-to-date*: Keep up with the latest digital marketing trends, tools, and best practices to implement innovative strategies.