• Manages relationship of a defined number of customers and prospects in particular sector
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings and internal meetings
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of sales activities.
• Collects relevant customer information and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations.

Requirements:

• Min Diploma/ Degree with relevant years of experience
• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP, monthly performance reviews with customers

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Develop, review, and improve administrative systems, policies, and procedures.
• Lead and supervise daily operations including reception, mailroom operation and office management
• Monitor costs and expenses for the office management functions including office supplies and equipment and prepare budget for office management section
• Handling office renovations
• Work closely with internal stakeholders on matters relating to office management
• Coordinate with landlord and Building Managing Agent (MA) on matters relating to office management
• Spearhead digitization of documents and record management
• Oversee office renovation
• Contributing member in Workplace Safety and Health (WSH) Committee - Develop, implement and maintain WSH plans to ensure continuous improvement in WSH performance and compliance
• Follow up on all outstanding safety-related issues to ensure timely resolution
• Fire warden - To check with landlord/MA when the fire alarm is triggered
• Prepare attendance list for fire drill exercise
• Evacuate the staff during fire drill exercise
• Review and update the evacuation plan as required
• Support human resource operations in the future as part of career advancement
• Handle any other ad-hoc duties as assigned

Requirements:

• Degree in Business Administration or related field with at least 4-5 years of relevant work experience in office management, facilities management, project management

• Ability to handle and communicate with different stakeholders

• Proficiency in Excel, Words and Powerpoint

• Able to think and work independently and as a team member in a challenging environment

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Being recently incorporated in Singapore on 10th January 2024, Smart EnerG Pte Ltd has already garnered and generated numerous inquiries and interest from solar farms worldwide. The company boasts the prowess of a team with extensive experience in nano-coating, spearheaded by the main founder, recognised for his key role functions in titanium dioxide (TiO2) coating technology since 2011.

In keeping with the Global Green movement, we are committed to enhancing and improving eco-friendly solutions and promoting Green Technology to safeguard the environment from pollution and rapid climate change.

We are looking dynamic individual to join our Team.

Job Description

· Develop and implement sales strategies to meet or exceed sales targets -including market analysis, forecasting, and competitive positioning.

· Identify and pursue new business opportunities, including expanding into new markets and segments, and securing contracts with key commercial clients. Must be able to do Cold Calls

· Maintain deep product knowledge of the company’s products and stay updated on industry trends, regulatory changes, and competitor products to effectively communicate value to customers.

· Manage pricing, quotations, and contract negotiations to ensure profitability while remaining competitive in the market.

· Oversee payment-related issues, including account arrears and overdue payments.

· Work closely with Company Directors for Sales Calls/Leads.

· Able to travel overseas for trainings/meetings.

Job Requirements

· Diploma/Degree Holders with at least 5 years’ experience in Sales

· Excellent Communication, negotiation and interpersonal skills

· Ability to manage social media for marketing and sales strategies

· Result-driven with a focus on meeting and exceeding sales targets

· Mature individuals are welcome to apply.

· Hybrid Work/WFH

Salary will include Basic + Transport Allowance + Commision

• Manages relationship of a defined number of customers and prospects in particular sector
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings and internal meetings
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of sales activities.
• Collects relevant customer information and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations.

Requirements:

• Min Diploma/ Degree with relevant years of experience
• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP, monthly performance reviews with customers

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

JOB SUMMARY

Work closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.

JOB DESCRIPTION

• Monitor room assignments to ensure all guest requests are met or provide guests with an alternative if unable to meet requests.
• Master all duties and responsibilities of a Guest Relations Agent and provide guidance and supervision while on shift.
• Check and ensure that all tasks stated on the associate’s daily operation checklists are completed before the end of each shift (Applies for all sections and including printing of reports required).
• Handle all guest requests and complaints and take ownership of guests’ feedback. Correspond with guest.
• Ensure key packets for guest are properly packed according to the hotel’s standard and room assignment is in accordance to guest requests and preferences.
• Assist to handle overbooked situations with Duty Managers/AFOM/FOM.
• Handle night audit duties, Opera interface and liaising with Opera support when shut down is required.
• Know all hotel emergency procedures at all times, including and not limited to, systems contingency report, hotel’s business continuity plan, hotel’s contingency plan, and to be available to assist guests.
• Log daily incidents (where applicable) and be aware of any general liability issues and if unclear, to check with Duty Managers, before any actions taken.
• Ensure all areas under the Front Office’s jurisdiction are cleaned at all times. (Including but not limited to the hotel lobby, back office, Concierge storage).
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Assist to prepare and conduct 15 minutes training for all Front Office Associates.
• Maintain effective service in line with the Hotel’s Corporate Image:

- Company’s Grooming Standard

- Standard Operating Procedures

- Departmental Policies

- Corporate Policies

• Cash/Bank Handling

- Process all payment methods in accordance with Accounting procedures and
policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Great communication & presentation skills.
• Proficient in problem-solving & follow-up skills.
• Customer-oriented, well organized & outgoing personality.
• Rotating shift work basis.
• Able to start work within short notice period.

We regret that only shortlisted applicants will be notified.

Responsibilities:

• Manage staff facilities like the Staff Lounge, Gym, and recreational areas.
• Support Employee Engagement programs including surveys, action plans, and improvement initiatives.
• Assist with organizing Employee Engagement Events.
• Coordinate events from planning (liaising with staff and vendors, creating EDM/social media) to event day activities.
• Collaborate closely with management and line teams.

Requirements:

• GCE “A” level, Polytechnic Diploma or equivalent.
• Diploma in Business Management / Human Resource

Keywords:

• Admin Support / Events / Employee Engagement

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Manage staff facilities like the Staff Lounge, Gym, and recreational areas.
• Support Employee Engagement programs including surveys, action plans, and improvement initiatives.
• Assist with organizing Employee Engagement Events.
• Coordinate events from planning (liaising with staff and vendors, creating EDM/social media) to event day activities.
• Collaborate closely with management and line teams.

Requirements:

• GCE “A” level, Polytechnic Diploma or equivalent.
• Diploma in Business Management / Human Resource

Keywords:

• Admin Support / Events / Employee Engagement

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Manage staff facilities like the Staff Lounge, Gym, and recreational areas.
• Support Employee Engagement programs including surveys, action plans, and improvement initiatives.
• Assist with organizing Employee Engagement Events.
• Coordinate events from planning (liaising with staff and vendors, creating EDM/social media) to event day activities.
• Collaborate closely with management and line teams.

Requirements:

• GCE “A” level, Polytechnic Diploma or equivalent.
• Diploma in Business Management / Human Resource

Keywords:

• Admin Support / Events / Employee Engagement

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Principal Responsibilities:

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.To participate in ward processes relevant to patients’ relations and experience

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements:

• min. Degree in any discipline
• Possess min. 8-10 years working experience in patients relations and service quality role in handling Next-Of-Kin
• Minimum 5 years relevant experience in a managerial role.
  Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV in MS Word to

[email protected]

Subject: Patients Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

JOB DESCRIPTION:

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

RESPONSIBILITIES:

- Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

- Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

- Develop strategic plan for optimized productivity

- Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

- Adhere to company standards for excellence and quality

- Seek out opportunities for expansion and growth by developing new business relationships

- Provide guidance and feedback to help others strengthen specific knowledge/skill areas

- Maintain project timelines to ensure tasks are accomplished effectively

- Develop, implement, and maintain budgetary and resource allocation plans

- Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

- Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

JOB Requirements:

- Proven experience as a General Manager or similar executive role

- Travelling required: at least twice month to Southeast Asian countries for recruitment of manpower.

- Preferably bilingual in English and Tagalog.

- Good knowledge of different business functions

- Proven success in a managerial role

- Strong decision-making ability

- Excellent communication, collaboration, and delegation skills

- Proven ability to develop and achieve financial plans

- Ability to motivate and lead employees, and hold them accountable

- Strong working knowledge of operational procedures

- Meticulous attention to detail.

- The ability to work under pressure.

- Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are seeking an experienced Assistant Restaurant Manager to oversee the day-to-day operations of our restaurant. The ideal candidate will have a proven track record in F&B management, with a strong focus on delivering exceptional service, ensuring operational standards, and fostering a high-performing team culture.

Job Description

• Responsible for the day-to-day operations and administration of the restaurant.
• To provide and ensure operating standards are according to procedures and standards established by the F&B Department.
• Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.
• Event planning and execution, work closely with kitchen crew to ensure food order is accurate and prompt during events service to ensure consistent exceeding of established standards and guest’s expectation.
• Attention to details, encouraging a culture of high standards throughout the team. High emphasis of customer service and management.
• To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery.
• Cultivate a motivated and high performing team that is clear and committed in delivering clear goals and target.
• Ensure operational profitability, suggest and recommend improvements to achieve better sales target.
• Administer for reservation list, staff roster, recruitment process, daily sales report, inventory report and other operation reports for management review.
• Supervising of employee and provide training and development plan.
• Ensuring the cleanliness of the outlet and periodic maintenance and preventive maintenance of the outlet’s equipment and assets.
• Other ad-hoc duties as required.

Job Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience in casual/fine dining/Event Execution;
• Knowledge of wine and other alcoholic beverage will be an added advantage;
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends;
• Strong customer service and problem-solving skill;
• Strong and dynamic personality who is willing to learn new items on food and service;
• Strong planning and people management skill to lead a dynamic service team;
• Team player with excellent interpersonal and communication skills;
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines;
• Able to work in fast-paced F&B environment;
• Able to commit shift work, weekends and public holidays;
• Proficient in MS Office applications for administrative work

Project Manager / (Banking AML-KYC)

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

Qualifications

• Strong project management including costing, budgeting, etc.
• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

The Opportunity

• Adecco is partnering with a leading bank to look for a Campaign & Event Manager
• Focus: Marketing activation and engagement opportunities
• Salary between $4,000 - $7,000 depending on relevant campaign management experience
• Location: CBD
• Start in Jan 2025, 12 months contract

The Job

• As part of the SME marketing team, this role embedded with the SME product, sales & servicing teams to translate business priorities into marketing activation and engagement opportunities to achieve the objectives of 1) Building affinity with existing customers 2) Engage existing customers to upsell and cross-sell 3) Activate and engage “new to bank” potential prospects.
• The 2nd part of the scope would be would be to develop engagement tactics aligned with business outcomes through the BusinessClass engagement program as the community manager (Developing engagement calendar, executing events, tracking success of events)
• The 3rd part of the scope will be to support across hospitality and gifting for the SME & Midcap segment - Including, festive events and gifting and bank wide event execution (Along side GSMC)

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Campaign & Event Manager
• We regret to inform that only shortlisted candidates will be contacted

Job Title: HR Manager

Key Responsibilities:

Recruitment and Staffing:

• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the recruitment process, including job postings, resume screening, interviewing, and selection.
• Manage onboarding and orientation processes for new hires.

Employee Relations:

• Foster a positive work environment through effective employee relations programs.
• Address and resolve employee concerns, grievances, and disciplinary issues in a fair and timely manner.
• Conduct investigations and provide recommendations for resolution.

Performance Management:

• Develop and implement performance appraisal systems and processes.
• Provide guidance and support to managers on performance management and improvement plans.
• Ensure timely and constructive feedback to employees.

Training and Development:

• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate and deliver training sessions, workshops, and development initiatives.
• Monitor and evaluate the effectiveness of training programs.

Compensation and Benefits:

• Administer and manage employee compensation and benefits programs.
• Ensure compliance with legal requirements and company policies.
• Conduct market research to maintain competitive compensation packages.

HR Policies and Compliance:

• Develop, implement, and maintain HR policies and procedures.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on HR trends and best practices.

Key Competencies:

• Leadership and team management.
• Strategic thinking and planning.
• Conflict resolution and mediation.
• Adaptability and flexibility.
• Attention to detail and accuracy.

Role:

- Team Leader: Lead and manage a team of sales representatives or account managers.

Strategy Development: Develop sales strategies and plans to achieve company sales targets and objectives.

- Customer Relationship Management: Build and maintain relationships with key customers, clients, and stakeholders.

- Performance Management: Set sales targets and KPIs for the team and monitor performance against goals.

- Training and Development: Provide training, coaching, and mentorship to the sales team to enhance their skills and capabilities.

- Forecasting and Planning: Forecast sales trends, analyze market data, and develop sales forecasts and budgets.

- Sales Process Optimization: Streamline and optimize the sales process to improve efficiency and effectiveness.

-Reporting and Analysis: Monitor sales metrics and performance indicators, and prepare regular reports for management.

Responsibilities:

- Setting Sales Targets: Set ambitious but achievable sales targets for the team based on market analysis and company objectives.

- Sales Planning: Develop comprehensive sales plans and strategies to guide the team in achieving their targets.

- Sales Coaching and Training: Provide ongoing training, coaching, and development opportunities to improve the skills and performance of the sales team.

- Performance Monitoring: Monitor individual and team performance against sales targets and KPIs, and take corrective action as needed.

-Client Relationship Management: Build and maintain strong relationships with key clients and customers to ensure high levels of satisfaction and retention.

- Market Analysis: Conduct market research and analysis to identify new opportunities, market trends, and competitive threats.

- Working hours 9pm to 3am, may include weekend and public holidays

Responsibilities:

- Develop and implement comprehensive marketing strategies to boost brand awareness and drive customer engagement.

- Analyse market data to identify opportunities and create targeted marketing campaigns.

- Manage the marketing budget to ensure efficient allocation and use of resources.

- Lead the marketing team in executing multi-channel marketing efforts, including digital, social media, and offline campaigns.

Requirements:

- Proven experience in a marketing management role.

- Strong understanding of current market trends and digital marketing techniques.

- Excellent leadership na dproject management skills.

- Ability to analyse data and generate actionable insights.

What We Offer:

- Competitive salary and benefits.

- Opportunity to work in a fast-paced, creative environment.

- Growth and development opportunities within the company.

- 3-5 years related experience is required.

If you're ready to take your career to the next level and help us grow our company, apply now!

A prominent fashion MNC with portfolio across both sports and fashion brandings is seeking a highly motivated and experienced individual to join the dynamic team as Operations Manager!

Responsibilities

• Oversee retail operations and drive business performance.
• Lead and manage the retail team to achieve sales targets and deliver exceptional customer service.
• Oversee stock movement and inventory levels to ensure stock adequacy and minimize shrinkage.
• Develop and implement operational strategies to optimize resources and improve overall business performance.
• Monitor and analyze key performance metrics to drive operational efficiency.
• Coach, mentor, and motivate the team to achieve individual and collective KPIs.

Requirements

• Degree or Diploma in Retail Management, Business, or a related discipline.
• A minimum of 6 years of relevant retail experience, with at least 3 years in a managerial role.
• Proven track record in achieving sales targets and managing high-volume retail operations.
• Strong leadership skills with the ability to inspire and develop teams.
• Exceptional communication, problem-solving, and decision-making abilities.
• A strong sense of fashion trends and consumer behavior in the retail landscape.

Interested applicant, kindly submit full-detailed resume to [email protected].

We thank all applicants for writing in. Only shortlisted candidates will be notified.

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Lead and manage the HR & Admin team, providing guidance, training, and support to ensure high performance and continuous development.
• Oversee the recruitment process and onboarding of new employees, ensuring a smooth and positive candidate experience.
• Develop and implement HR policies and procedures in alignment with company objectives.
• Manage employee relations, including grievances, disciplinary matters, and conflict resolution, to promote a harmonious workplace.
• Administer payroll, employee benefits, and leave management.
• Ensure compliance with the Employment Act and company regulations.
• Collaborate with senior management to develop HR strategies that support business goals.
• Drive employee engagement and retention initiatives, as well as learning and development programs.

Requirements:

• Minimum Degree in Human Resources, Business Administration, or related discipline.
• At least 5 years of HR experience, preferably in a managerial role.
• In-depth knowledge of Employment Act and HR practices.
• Proficient in HRIS and Microsoft Office suite.

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

At Aleph, we design and engineer human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

As a Project Manager, you will be responsible for the day-to-day management and smooth operation of various digital projects, including enterprise web and mobile applications, dxp platform implementations, creative campaigns and more. You are responsible for the entire life cycle of a number of client projects from inception through to delivery. With the support of the senior management team, you are responsible for translating a brief into a detailed scope document, planning and budgeting projects accurately, and managing the project and team effectively. To be successful in this role, you should be methodical and have excellent time management skills.

Key Responsibilities:

• Lead end-to-end delivery of a diverse range of fast-moving local and global complex projects that are innovation-based, strategic - digital - brand and communication-focused, from resourcing and scoping to delivery.
• Successfully deliver projects with high-quality deliverables, on time, and within budget.
• Identify what success looks like for each project, with client agreement, to ensure we achieve that as a team.
• Write thorough, considered scopes of work that can act as contracts for your projects to then tailor and communicate an appropriate structure by methodology or project phase, while documenting this clearly in the scope of work.
• Define and agree on the scope of work internally and with clients, and ensure projects are delivered within this agreed scope.
• Work with leads to accurately estimate a project according to the most appropriate model (e.g., fixed-price, capped time and materials, by project phase).
• Track and monitor overall project burn rates and financial progress by highlighting potential overruns before they occur and escalating and resolving financial issues as they happen.
• Present and communicate effectively internally and externally, both verbally and in writing.
• Manage multiple resources and studios to ensure the best outcome for clients and Aleph. Keep stakeholders informed of project progress at all times and manage expectations proactively.
• Proactively identify, manage, and mitigate risks on a project, focusing on solutions. Balance specific client demands with project realities and reliably close the loop on all open issues in a timely manner.

Prerequisites

• Experience delivering full life-cycle projects in a digital agency or consultancy environment, implementing innovative, interactive, and consumer-focused solutions.
• Ability to code or previous experience in technical space is highly desirable.
• An accomplished communicator who gains the business's confidence and clients’ trust.
• Able to build strong relationships and achieve results under potentially difficult circumstances.
• Proven ability to work well under pressure with high flexibility and fluidity. Self-motivated and comfortable working independently.
• Possess good business acumen and sound judgment.
• Strong customer service ethos, committed to quality, with the will to drive improvements.
• Excellent attention to detail.
• Familiarity with solutions architecture and design is an added advantage.
• Experience with Sitecore, Contentstack, Adobe, and/or other headless and open source digital experience platforms is an added advantage
• Experience with Customer Life Cycle Martech Platform implementations is an added advantage
• Please note that we are unable to sponsor any working visa for this position

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences, and mentor-mentee program

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

About Us

OOm Pte Ltd is a leading digital marketing agency, specializing in creating impactful marketing campaigns to help businesses grow and succeed. We are looking for a dynamic and proactive Enterprise Account Manager to join our team and build long-term relationships with our clients, driving growth and ensuring project success.

Key Responsibilities:

Client Management

• Serve as the main point of contact for clients, handling their day-to-day needs and resolving issues that may arise.
• Lead mid-sized projects and campaigns independently, from development to execution, with minimal supervision.
• Manage client expectations and ensure timely project delivery, while adhering to budgets and project scope.
• Proactively identify and address potential challenges, escalating when necessary and collaborating with supervisors to find effective solutions.
• Participate in business development, contributing to new business pitches and proposals.
• Use industry knowledge and client insights to help win new projects.

Team Collaboration

• Act as the key liaison between clients and internal teams, motivating and guiding team members to deliver high-quality work.
• Collaborate with teams to craft well-thought-out strategies based on a deep understanding of client objectives and brand strategy.
• Stay ahead of industry trends and provide insights to drive client and company growth.
• Mentor and manage Account Executives, fostering a culture of learning and development.

Creative Oversight

• Develop creative briefs and guide the creative process to ensure alignment with client objectives.
• Provide feedback on creative work, pushing for innovation while ensuring high-quality standards are met.
• Confidently present and sell campaign concepts to clients.
• Stay up to date on industry trends and best practices, ensuring OOm remains at the forefront of creative excellence.

Key Requirements:

• 2 - 4 years of experience in an enterprise/key account management role within an agency setting.
• Strong leadership and project management skills with the ability to manage multiple campaigns.
• Strong commercial acumen and ability to understand and analyse client needs.

Submit your application today, where your contributions will shape the future of our clients and the growth of our team!

For more information, feel free to reach out to our Talent Acquisition Specialist, Joey at +65 9759 6862.

Responsibilities:

• Act as the primary liaison for institutional and VIP clients across both the TradeFi and Web3 sectors, ensuring that all client inquiries and requests are addressed promptly and professionally.
• Enhance and cultivate relationships with existing clients in the APAC and Middle East regions through regular communication, proactive outreach, and a deep understanding of their unique business needs and objectives.
• Collaborate with internal teams to tailor solutions that meet client requirements and deliver exceptional service.
• Support the Vice President in product development initiatives, including market research, product testing, and feedback gathering to drive continuous improvement.
• Assist in the daily operations of the department, coordinating cross-functional efforts to enhance efficiency and ensure the successful execution of strategic projects.
• Prepare and present reports on client interactions, market trends, and performance metrics to inform decision-making and strategy formulation.

Requirements:

• In-depth product knowledge gained from prior experience in cryptocurrency or banking sectors, with the ability to articulate complex concepts clearly to clients and stakeholders.
• Proven client management skills, including the capacity to establish and maintain robust relationships, conduct thorough client profiling, and implement personalized account management strategies.
• Proficiency in English, both written and verbal, with strong analytical and communication skills to engage effectively with clients at all levels.
• A solid educational background, preferably in business, finance, or a related field.
• A genuine passion for the cryptocurrency industry, demonstrated by ongoing engagement with industry developments, trends, and best practices; relevant industry experience is strongly preferred.
• Ability to work collaboratively in a fast-paced environment, demonstrating adaptability and a proactive approach to problem-solving.

Upscale fitness Studio with two locations in Hong Kong, and one in Singapore, seeks Studio Manager to oversee Singapore branch at Palais Renaissance on Orchard Road. Candidate will have senior management experience in the fitness industry with knowledge of sales, customer service and physical plant operations; knowledge of MBO. Position oversees Studio Supervisor and other Front Desk Team, and liaises with HR, Marketing, Sales and Company Directors. Must be fluent in English and Mandarin. Successful candidates should have 3 years’ management experience in the fitness industry, and relevant references. Salary commensurate with experience. Team bonus offered for achieving monthly targets.

1. Customer Service and Schedule Management

a. Daily, Weekly, Monthly procedures for Customer Service/Front Desk

b. Recruit, train and manage Front Desk Staff in all Customer Service and Operational procedures as well as Sales; set studio policies

c. Follow and train staff in Customer Service protocol

d. Reviewing of POS system and terms (credit card, PayNow, etc)

e. Answer enquiries for corporate, complimentary and promotional classes

f. MindBody Online (MBO) management

i. Plan and set instructors schedules

ii. Monitor unpaid visits monthly

iii. Freeing up slots for new clients (make the call to cancel class, or adjusting instructor’s availability)

iv. Setting and updating pricing

v. MBO Comms: (listed policies, waivers, auto-emails, client forms, etc

2. Physical Plant

a. Oversee physical plant; responsible for upgrades/maintenance

b. Develop and follow protocol for handling physical plant emergencies

c. Supervise cleaners; review and change cleaning agency if studio sanitary and cleanliness standards are not met.

3. Human Resource Management

a. Review current staff organization and job functions

b. Implement changes for greater effectiveness

c. Communicate with and manage non-instructing staff regarding job function, expectations and performance

d. Check payroll reports before submission for payment

e. Answer questions regarding employment contracts, payroll, etc

4. Sales

a. Annual revenue projection

b. Set monthly targets

c. Compile accurate and final data for Monthly Overview and Sales Summary reports

d. Set up of Corporate Membership Program, Corporate discount details and create info sheet to disseminate to Corporate staff

Responsibilities:

• Act as the primary liaison for institutional and VIP clients across both the TradeFi and Web3 sectors, ensuring that all client inquiries and requests are addressed promptly and professionally.
• Enhance and cultivate relationships with existing clients in the APAC and Middle East regions through regular communication, proactive outreach, and a deep understanding of their unique business needs and objectives.
• Collaborate with internal teams to tailor solutions that meet client requirements and deliver exceptional service.
• Support the Vice President in product development initiatives, including market research, product testing, and feedback gathering to drive continuous improvement.
• Assist in the daily operations of the department, coordinating cross-functional efforts to enhance efficiency and ensure the successful execution of strategic projects.
• Prepare and present reports on client interactions, market trends, and performance metrics to inform decision-making and strategy formulation.

Requirements:

• In-depth product knowledge gained from prior experience in cryptocurrency or banking sectors, with the ability to articulate complex concepts clearly to clients and stakeholders.
• Proven client management skills, including the capacity to establish and maintain robust relationships, conduct thorough client profiling, and implement personalized account management strategies.
• Proficiency in English, both written and verbal, with strong analytical and communication skills to engage effectively with clients at all levels.
• A solid educational background, preferably in business, finance, or a related field.
• A genuine passion for the cryptocurrency industry, demonstrated by ongoing engagement with industry developments, trends, and best practices; relevant industry experience is strongly preferred.
• Ability to work collaboratively in a fast-paced environment, demonstrating adaptability and a proactive approach to problem-solving.

Peerage by Lunch Actually is a matchmaking service exclusively designed for high-flyer singles looking for a meaningful and lasting relationship. Our team of highly-trained matchmakers provides personalized services, with discretion being a top priority. With 20 years of experience in creating successful relationships, we are pioneers in the matchmaking industry.

Role Overview: Peerage Client Manager
We are seeking a highly skilled matchmaker to join our team. The ideal candidate will be responsible for creating matches for our clients, selecting from our database or headhunting for potential matches externally. You will also coordinate the logistics of the dates and provide support throughout the entire dating journey. Discretion is key as our clients value their privacy and confidentiality.

Responsibilities:

• Build and maintain strong relationships, and perform service delivery for elite clients through planning, coordinating and scheduling dates.
• Headhunt potential matches for high-end clients and conduct in-depth interviews to determine suitability.
• Provide support throughout the dating process through personalized guidance and coaching.
• Arrange dates, coordinate logistics like restaurant reservations and other special requests.
• Attend social events and networking opportunities to expand your pool of potential matches.
• Continually assess and refine our matchmaking process to ensure maximum satisfaction for clients.
• Consistently achieve individual as well as team monthly targets.
• Maintain a high level of discretion and confidentiality at all times.

Requirements:

• Diploma or Bachelor’s Degree in any field. Psychology majors preferred but not required.
• Experience in high profile client relationship management would be an advantage
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and as part of a team.
• High level of discretion and confidentiality.
• Passion for helping people find meaningful relationships.
• Able to work on Saturdays; 5-day work week

Benefits:

• Competitive base salary with attractive commission structure.
• Office-based role at our cozy, vibrant office in Somerset – no fieldwork required.
• A dynamic, startup-like environment where you’ll have the autonomy to execute your ideas, with support from experienced leaders and serial entrepreneurs.
• Ongoing professional training and strong opportunities for career progression.
• A positive, inclusive, and supportive workplace atmosphere.

JOB DESCRIPTION:

• Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, face-to-face, social media and email

• Handle POS system and collecting payments

• Selling of products and services

• Handling customer’s feedbacks

• Assist marketing team

• Improving customer service procedures, policies and standards

REQUIREMENTS:

• Team player

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Able to converse in English

• Able to converse in Mandarin will be helpful as well

• Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period

• 5.5 days work week

Salary $2000-$2800, plus commissions