Job Responsibilities

Operation Management:

• Supervise the daily operation of KTV and ensure the smooth operation of various departments.
• Develop and implement operational policies and procedures to improve efficiency and service quality.
• Manage and optimize supply chain and inventory to ensure sufficient equipment and materials.

Customer Service:

• Ensure customer satisfaction and handle customer complaints and suggestions.
• Develop customer service standards and train employees to ensure high-quality service.

Employee Management:

• Recruit, train and manage employees, motivate employees to improve work efficiency and service quality.
• Develop employee assessment and reward system to maintain team morale

Financial Management:

• Responsible for formulating and managing budgets, controlling costs and improving profitability.
• Review financial statements, monitor financial performance and ensure financial health.

Marketing:

• Analyze market trends and competitors and adjust business strategies

Business Development:

• Explore new business opportunities and develop new service items or products.
• Establish and maintain good relationships with suppliers, partners and other stakeholders.

Job requirements:

• Excellent leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making skills.
• Financial management and budget control skills.
• Marketing and customer service experience.
• Flexible working hours, able to adapt to night shifts and weekend work.
• High sense of responsibility and professionalism.

Responsibility:

- Ensure high levels of customer satisfaction through excellent sales service

- To provide customers with professional advice and recommend items that match customer needs

- To do daily shop operations, retail sales, inventory controls, and other relevant duties.

-Responsible for formulating sales targets and marketing strategies

-Responsible for salesgirls team management, performance appraisal, personnel transfer and other arrangements

- Follow all companies policies and procedures

Requirements:

-Must have at least 3 years retail sales experience in fashion, with good sales skills and sales service attitude

-Hard working, and can work under pressure;

-Good team player

-High responsible to both company and customer, and being patient.

We are seeking an experienced and dynamic Senior Service Delivery Manager to join our team. The ideal candidate will have 8-10 years of relevant experience in managing service delivery, field service management, and handling projects in the IT industry. The Senior Service Delivery Manager will play a crucial role in ensuring the successful delivery of services and projects, maintaining high customer satisfaction, and driving continuous improvement.

Key Responsibilities:

1. Service Delivery Management

- Oversee the end-to-end service delivery process, ensuring all services meet the required standards and SLAs.

- Monitor service performance and implement improvements to enhance efficiency and effectiveness.

- Act as the primary point of contact for customers, addressing their needs and resolving issues promptly.

2. Field Service Management:

- Manage field service operations, ensuring timely and effective resolution of on-site issues.

- Coordinate with field service teams to ensure optimal resource allocation and utilization.

- Develop and maintain field service policies and procedures.

3. Project Management:

- Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.

- Develop project plans, define project scope, and allocate resources effectively.

- Monitor project progress, identify risks, and implement mitigation strategies.

4. Stakeholder Management:

- Build and maintain strong relationships with clients, understanding their business needs and objectives.

- Communicate project and service delivery updates to stakeholders regularly.

- Collaborate with internal teams to align service delivery and project outcomes with customer expectations.

5. Vendor Management

- Oversee the maintenance and support provided by third-party vendors to ensure service continuity.

- Manage relationships with vendors and third-party service providers.

- Negotiate contracts and ensure vendors meet performance standards and deliverables.

- Conduct regular performance reviews and manage vendor-related issues promptly.

6. Process Improvement:

- Continuously evaluate and improve service delivery processes to enhance customer satisfaction and operational efficiency.

- Implement best practices and innovative solutions to drive process optimization.

7. Requirements:

- Ensure compliance with industry standards and best practices, including ITIL.

- Maintain relevant certifications and promote continuous learning within the team.

8. Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 8-10 years of experience in service delivery, field service management, project management, and vendor management.

- ITIL certification is required.

- Experience with cloud technologies, including AWS and Azure.

- Cloud certification (AWS/Azure) is required.

- Experience with ITSM tools such as ServiceNow and Jira.

- PMP certification is a plus.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Proven ability to manage multiple projects and deliver high-quality results under tight deadlines.

- Proficiency in English and Mandarin as to effectively communicate with mandarin speaking clients and stakeholders.

- Only Singaporeans/SPR due to security clearance requirements

Job Descriptions

• Oversee hotel telephone operations, including staffing, scheduling, and performance management.
• Train, mentor, and evaluate telephone operators to ensure high standards of customer service.
• Develop and implement procedures and best practices to improve efficiency and guest satisfaction.
• Monitor call metrics and analyze data to identify trends, areas for improvement, and opportunities for increased performance.
• Handle escalated guest issues and complex reservations, providing effective solutions and maintaining positive guest relations.
• Collaborate with other hotel departments to ensure smooth coordination and information flow.

Requirements

• Proven experience in a call center management role, preferably within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Able to work rotating shifts, weekends and public holidays

Job Description:

• Develop and maintain client relationships

• Clearly and effectively communicate transfer pricing concepts verbally and in writing.

• Simplify complex messages, highlighting and summarising key points

• Coach team members, recognise their strengths, and encourage them to take ownership of their personal development.

• Support business development and practice development activities within the team.

Requirements:

• Degree in Economics, Business or Accountancy or obtained relevant professional qualifications

• Min. 8 years of relevant experience in a public accounting firm

• Experiences in preparing transfer pricing documentation, tax value chain analyses, benchmarking, supporting with tax enquiries, project management and managing junior team members

• Sound judgement, including the ability to identify and evaluate risk issues and know when to involve others.

• Drive and enthusiasm for client service excellence with positive attitude; and

• strong people skills for engaging with a team of like-minded professionals

• Experience of working in a Transfer Pricing Team within a large international consulting firm

NEA’s HR Strategy and Development Department (HRSDD) designs and implements plans to develop a future-ready workforce through researching, planning and implementing long-term HR strategies. The department works on growing the leadership and specialist pipelines, facilitating career planning, deepening leadership and workforce skills, ensuring equitable compensation, as well as rewarding and recognising for performance.

As Assistant Manager/ Manager in HRSDD, you will be involved in building NEA’s talent pipeline through the planning and management of our talent management initiatives. You will be responsible for the following:

• Have a sound understanding of how the organisation’s talent management strategy complements whole-of-government talent management strategy.

• Conduct proactive talent identification and development by managing the Singapore Sustainability Scholarship (SSS) and internships programmes, including promoting the scholarship programmes at scholarship fairs, selection and assessment exercises.

• Review, develop and operationalise policies for NEA in-service postgraduate scholarship and sponsorships schemes to support continuous development of staff.

• Ensure all-rounded development of talent pool, including scholarship holders, through the planning, nomination, appointment and engagement of high potential officers and facilitation of developmental opportunities.

• Engage and equip line managers and senior management with necessary skills and knowledge to engage and mentor talent.

• Management of scholarship matters for studying and working scholars which includes scholarships related budget and expenditures, legal agreements, etc.

• Oversee the operational needs for talent management initiatives using the Workday system.

• Provide secretariat support to management committees.

The job might be for you if you possess the following:

• 2 – 4 years of relevant working experience, prior working experience in Human Resource would be an advantage.

• Has a keen interest to work with young scholarship holders.

• Ability to think on your feet and work independently.

• Good writing and interpersonal communication skills.

• Organised, meticulous with an eye for detail.

• Able to work in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager--Manager--HR-Strategy-and-Development-Department-_JR-10000033880

Ensure that the restaurant operate efficiently and profitably, achieving targets set by the company.

KEY RESPONSIBILITIES:

· Responsible for business performance of the restaurant in achieving budget and maintaining operating costs.

· Analyse and review menu with Li Bai Executive Chef regularly for popular and unpopular items and make appropriate recommendations for new listing, keeping abreast of market trends.

· Assist to organise marketing activities, such as promotional events and discount schemes.

· Create and execute plans for department sales, profit and staff development.

· Coordinate entire operation of the restaurant during scheduled shifts.

· Deal and resolve customer complaints tactfully and update the F&B Management accordingly.

· Check on guest’s satisfaction and solicit for feedback, and maintain database of guests on their dining preferences.

· Implement effective systems to prevent breakages and damage of operating equipments.

· Ensure that the outlet is adequately equipped with operating equipments and restaurant accessories to support the operations.

· Maintain high standards of quality control, hygiene, and health and safety.

· Any other duties assigned by Director of F&B.

Working Hours: 5 days office hours

Salary: Up to $6K Max + AWS + VB

Job Scope:

The Assistant Manager, Hospitality role is to assist Head, Hospitality to complete all Hospitality-related operations in the Nursing Home, ensuring our establishment works smoothly and to assist in conducting training on Hospitality-related curriculum.

This role is responsible for building relationships with residents and their family members, identifying their needs and a seamless service delivery.

There will be an agreed Key Performance Indicators set for maintaining the service excellence of the nursing home.

Job Scope:

• Ensure that all Hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure that all Household are equipped with clean linens
• Ensure that all Household are equipped with kitchen items
• Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality review

Job Requirements:

• Min. Diploma/ Degree in hospitality or any relevant field
• Min. 2-3 years relevant experience in hospitality/ customer service field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

MISSION

The Regional Corporate & Internal Communications Senior Manager plays an instrumental role in establishing and maintaining the Maison’s positive brand image externally and internally across Southeast Asia and Oceania (SEAO).

This position is tasked with defining and leading the regional corporate strategy and messaging, working in close partnership with global and market teams. As the ecosystem architect of Cartier SEAO, this role fosters strategic networks with institutional and corporate partners, supporting Cartier’s key corporate commitments (Cartier Women’s Initiative, Cartier Philanthropy) and initiatives related to Arts & Culture and University engagement.

KEY RESPONSIBILITIES

Corporate Communications

Co-develop and deploy corporate initiatives

• In partnership with central and market teams, roll out initiatives/projects that increase brand awareness, participation, and affinity in line with the strategic roadmap.
• Develop and execute a comprehensive corporate communications plan that captures key communications moments with consistent, compelling messaging.
• Manage regional corporate communications budget to ensure effective and impactful delivery of regional and market initiatives.

Internal Communications

Support executive messaging

• Assist executive leadership in crafting impactful messages for various channels, including, emails, videos, and speeches.
• Provide compelling and consistent editorial content for internal and external platforms. Potentially manage external copywriter as necessary to ensure high-quality content production.

Co-construct regional internal communication plan

• Develop and execute a comprehensive internal communications calendar that ensures consistent messaging and fosters a sense of community and alignment within the organisation.
• Plan, organise and develop content for key internal events such as town halls, webinars, strategic gatherings, in partnership with regional (Learning & Transformation, HR) and market teams.
• Design and implement initiatives to boost employee engagement and morale. This includes campaigns to celebrate achievements, recognise contributions, and promote a positive organisational culture.

Ecosystem Building

• Map and nurture the region's ecosystem, identifying and cultivating strategic partnerships with external institutions, organisations and universities.
• Develop and implement a strategic outreach plan to engage with identified stakeholders.
• Drive and facilitate opportunities for intra-regional, multi-market collaborations.

YOUR PROFILE

• You have 8+ years of experience in Corporate and internal Communications roles
• Passion for corporate commitments and experience in corporate brand building
• An ability to develop roadmaps and guide teams to create locally-relevant strategies
• Experience working in multicultural environments, especially in a regional role
• A builder of meaningful stakeholder relationships, internally and externally
• Flair for articulating the company’s messages in a clear, engaging manner

YOUR JOURNEY WITH US

If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet with the local HR and the hiring manager of the position in an individual interview.

Take your next step with Cartier. We look forward to hearing from you!

#Cartier #WhereSingularityThrivesTogether

While you wait for our reply, get a sense of the passion of #Cartier - https://www.youtube.com/cartier

Feel free to also visit our LinkedIn page: https://www.linkedin.com/company/cartier/

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include
  • Pre-Payroll activities including, input and update employee details and manage government claims
  • Payroll activities including, process payroll, process CPF, and manage payroll payments
  • Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries
• Regular review on compliance to statutory requirements
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.
• Cover colleagues handling other companies’ payroll processing

Requirements:

• Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role
• Prior exposure to Payroll processes and software in healthcare setting would be an advantage
• Experience in SuccessFactors preferred
• Hands on SAP HRIS system preferred.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Principal Responsibilities:

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.To participate in ward processes relevant to patients’ relations and experience

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements:

• min. Degree in any discipline
• Possess min. 8-10 years working experience in patients relations and service quality role in handling Next-Of-Kin
• Minimum 5 years relevant experience in a managerial role.
  Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV in MS Word to

[email protected]

Subject: Patients Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Key Responsibilities:

• Lead and manage the HR & Admin team, providing guidance, training, and support to ensure high performance and continuous development.
• Oversee the recruitment process and onboarding of new employees, ensuring a smooth and positive candidate experience.
• Develop and implement HR policies and procedures in alignment with company objectives.
• Manage employee relations, including grievances, disciplinary matters, and conflict resolution, to promote a harmonious workplace.
• Administer payroll, employee benefits, and leave management.
• Ensure compliance with the Employment Act and company regulations.
• Collaborate with senior management to develop HR strategies that support business goals.
• Drive employee engagement and retention initiatives, as well as learning and development programs.
  
  Requirements:
• Degree in Human Resources, Business Administration, or related discipline.
• At least 5 years of HR experience, preferably in a managerial role.

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Description:

• Provide project management, operations and administrative support to clinical departments/units to ensure its smooth operations and adherence to clinical governance.
• Plan and support strategic planning/budgeting exercises, retreats, management reports and assist in ensuring the smooth planning and implementation of Division projects that delivers the best patient care.
• Involved in the planning, organizing, coordinating and managing the functions that support patient care services and operations.
• Provide assistance to craft strategies and policies on operational processes, workflow design, data collection and analysis.

Job Requirements:

• Possess a Degree in related studies.
• Takes initiative and be able to work independently
• Good interpersonal and communication skills

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You!

Esther Lim Suk Hui

R1872808
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• To execute risk management plans for medico-legal cases and clinical complaints so as to ensure effective resolution for the organization.
• To undertake specific tasks or projects that will promote good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organisation
• Drive the ML education and communication arm to increase awareness of latest industry trends and issuee
• Serve as a Secretariat to Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirements

• A good basic degree from reputable university.
• Focused and motivated individual with relevant experience in case reviews and management of complaints.
• Strong team player with good interpersonal, communication and writing skills.
• Keen eye for details and a curious mind to deep-dive into issues.
• Excellent follow-up capabilities, ability to prioritise and handle several projects simultaneously.
• Skillfulness in handling people from different levels, backgrounds and personalities.
• Excellent senior stakeholder management skills, including ability to negotiate, inform about risk, influence to gain alignment and agreement.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Principal Responsibilities:

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.To participate in ward processes relevant to patients’ relations and experience

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements:

• min. Degree in any discipline
• Possess min. 8-10 years working experience in patients relations and service quality role in handling Next-Of-Kin
• Minimum 5 years relevant experience in a managerial role.
  Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV in MS Word to

[email protected]

Subject: Patients Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 years of experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Key Responsibilities:

• Lead and manage the HR & Admin team, providing guidance, training, and support to ensure high performance and continuous development.
• Oversee the recruitment process and onboarding of new employees, ensuring a smooth and positive candidate experience.
• Develop and implement HR policies and procedures in alignment with company objectives.
• Manage employee relations, including grievances, disciplinary matters, and conflict resolution, to promote a harmonious workplace.
• Administer payroll, employee benefits, and leave management.
• Ensure compliance with the Employment Act and company regulations.
• Collaborate with senior management to develop HR strategies that support business goals.
• Drive employee engagement and retention initiatives, as well as learning and development programs.
  
  Requirements:
• Degree in Human Resources, Business Administration, or related discipline.
• At least 5 years of HR experience, preferably in a managerial role.
• In-depth knowledge of Employment Act and HR practices.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication abilities.
• Proficient in HRIS and Microsoft Office suite.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our client is a leading international financial institution specializing in private wealth management, offering tailored investment solutions and personalized financial services to high net worth individuals.

about the job

• Assist in managing client relationships and handling administrative tasks to ensure efficient transaction processing and client service.
• Gain a thorough knowledge of the bank's products and services to help RMs deliver tailored financial solutions.
• Handle account openings, transactions, and investment orders accurately and promptly.
• Address client inquiries professionally and identify opportunities to strengthen client relationships.
• Work with Operations, Compliance, Legal, and Product teams to ensure smooth service delivery and regulatory compliance.
• Perform client due diligence, maintain accurate records, assist with portfolio reviews, and provide market insights to enhance client portfolios.

skills and experience required

• Bachelor's degree in Finance, Business or a related field.
• At least 3 years of relevant experience in private banking, wealth management, or financial services.
• Proficiency in Mandarin (spoken and written) to communicate effectively with Mandarin-speaking clients across the ASEAN region.
• Proven ability to build and maintain strong client relationships with excellent communication and interpersonal skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a global private bank specializing in private wealth management, offering tailored investment solutions and personalized financial services to HNW/UHNW individuals.

about the job

• Analyze financial statements, credit histories and other relevant data to evaluate potential and existing clients.
• Monitor credit risk exposure and adjust strategies as needed to minimize potential losses.
• Create and update policies related to credit risk ensuring alignment with industry standards and regulations.
• Work with bankers to support credit decisions and address client needs.
• Prepare reports on credit risk metrics and portfolio performance for senior management.
• Communicate credit decisions to clients and explain lending policies.

skills and experience required

• Bachelor's degree in Finance, Business or a related field.
• Minimum 7 years of experience in a credit risk-related role preferably in the private banking sector.
• Strong ability to analyze financial data and assess risks.
• Excellent verbal and written communication skills to present findings and recommendations clearly.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a reputable international bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• Minimum 1 year of ARM experience in Corporate Banking / Financial Institutions.
• Basic proficiency in Chinese is required to read documents, write emails and communicate with Chinese-speaking stakeholders.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank with a strong presence in Asia. They are recruiting an Offshore Senior Relationship Manager for the North Asia market to expand their business.

about the job:

• Develop and manage a portfolio of HNW clients, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Work closely with internal product specialists to design and implement comprehensive plans that meet the unique needs of offshore clients.
• Ensure client retention through personalized service, regular portfolio reviews and proactive communication.
• Stay updated on financial markets, economic developments and regulatory changes affecting the North Asia region. Provide clients with timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required:

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum of 5 years of experience in wealth management / offshore banking with a focus on North Asia.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Proficiency in Mandarin is preferred given the client base.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Managing recruitment and selection as well as internship programs to meet the organization’s manpower needs
• Planning and coordination of company events and manage employee welfare and wellness programme
• Primary contact for payroll execution and overseas manpower administration
• Ensure that the organization remains compliant on all legislative manpower law
• Support in building up relevant HR framework and policies for the organization
• Support build-up for a strategic performance management framework, tied to organizational goals and objectives
• Rewards system to recognize individual and/or company performance
• Tie in performance management system to gaps analysis and linking it to the learning and development framework
• In-charge of the preparation of Letter of Offers and Employment Contracts for new joiners
• Maintaining master list of all employees
• Maintenance of personnel-related files and records such as P-files and timesheets
• Assist in the onboarding of new hires and off-boarding/ clearance for resignees, including conducting exit interviews
• Manage Company’s communications channel with staff
• Perform any other ad-hoc administrative duties as required

Job Requirement:

• Min Degree with at least 3 years’ experience in Human Resources Management or other management principles
• Basic understanding of Singapore's labour laws and best practices in employment
• Possess excellent interpersonal and communication skills is an added advantage
• Proficient in MS Office applications and Info-tech Software is an added advantage
• Ability to work in fast pace working environment

Joy Yeow Zhi Qian

Personnel EA Registration Number: R2096261

Recruit Express Pte Ltd EA Licence No: 99C4599

• Lead and manage the HR & Admin team, providing guidance, training, and support to ensure high performance and continuous development.
• Oversee the recruitment process and onboarding of new employees, ensuring a smooth and positive candidate experience.
• Develop and implement HR policies and procedures in alignment with company objectives.
• Manage employee relations, including grievances, disciplinary matters, and conflict resolution, to promote a harmonious workplace.
• Administer payroll, employee benefits, and leave management.
• Ensure compliance with the Employment Act and company regulations.
• Collaborate with senior management to develop HR strategies that support business goals.
• Drive employee engagement and retention initiatives, as well as learning and development programs.
• Other adhoc duties as assigned.
  
  Requirements:
• Degree in Human Resources, Business Administration, or related discipline.
• At least 5 years of HR experience, preferably in a managerial role.

Joy Yeow Zhi Qian

Personnel EA Registration Number: R2096261

Recruit Express Pte Ltd EA Licence No: 99C4599