• Perform front desk duties like Walk-Ins, answering treatment inquires, answering phone calls.
• Able to understand customers aesthetic requests and book appointments accordingly
• Ensure customers inquires and/or complaints are handled in a timely manner
• Effectively communicate with the team and doctors to ensure maximum client satisfaction in terms of needs and service
• Maximise sales opportunities wherever : Promote products, tell about latest treatments, showcase doctors.
• Follow up on clients on post procedure, treatment progress and following appointment/s for next treatment or review (continuity of business)
• Equip oneself with Customer handling : Provide professional customer service, possible treatment recommendation, Skincare knowledge)
• Perform reception and administrative duties as required. POS, day to day closing)
• Work together with the marketing team to further understand the make-up of our customers

Requirements

• Min N / O level
• Min 3 to 4 years of customer service exp from luxury retail / Airline / Hotel / healthcare industry

Mon - Fri: 11am - 8pm

Sat: 11am - 4.30pm

Healthcare industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Processing of priority requests from compliance or local authorities
• File and/or Review escalated Suspicious Transaction Reports (STR) for consideration of further escalation to Group Regulatory Compliance Unit for STR filing,
• Conducting Standard and/or Enhanced Customer Due Diligence reviews,
• Customers and internal stakeholder engagement on request of information and documents,
• Exit and closure of customer banking relationships,
• Activities progress tracking through MIS update and reporting,
• Provide AML advisory support to internal stakeholders where required.
• On demand risk management projects and activities, including optimisation, Risk Prioritisation Approach and AI RegTech initiatives.
• Assist with ad-hoc duties as assigned

Requirements

• Diploma/Degree in any relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Location: Ubi
Working Hours :

• Monday to Friday 8.30-6pm

Jobscope :

• Handle Incoming call/email from gov hotline

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

ABOUT US

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.home.teleport.asia/ 

SALARY RANGE : SGD 2000 - SGD 2500

Location: Tampines North Dr. 1, #03-38 T-Space Building, Singapore 528559

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Execute first mile and last mile routing operations.
• Oversee first mile and last mile performance of all fleet types to ensure SLA is met.
• Retain driver community via regular check-ins and engagement.
• Prompt replies to any delivery escalations and coordinate the necessary service recovery actions.

• Fresh grads are welcomed to apply.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Attached to Credit Loans Facilities Team
• Issuance of Letter of Instruction (LI) to law firm &/or valuer
• Take out files from filing room for warehousing
• Match files with redemption emails and raise forms
• Assist officer with admin tasks (clean up)

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidates must possess at least a diploma related to supply chain, logistics, or management.
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous as this role involves liaising with our associates in China
• at least 2 years relevant experience

Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.

Career Advancement Opportunities: We provide clear career progression pathways and support your development to help you reach your full potential.

Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Reports to Shift Engineer on all system-related issues.
• Ensures that the system is operating normally.
• Monitors the system for faults and any other faults in the flow of airport baggage.
• Oversees the technicians in the discharge of their duties.
• Ensures prompt response to all faults by immediately despatching technicians to attend to the faults.
• Ensures prompt diversion of baggage during breakdowns.  This is to ensure that the flow of baggage remains uninterrupted.
• Provides prompt information to Shift Engineer on all system-related faults and provides regular status updates.
• Ensures proper despatch of personnel to ensure prompt breakdown recovery.
• Ensures that the PM Schedule is completed as scheduled.
• Provides support to Shift Engineer during system troubleshooting/updates.
• Assist management in report submission.
• Assist management in data analysis and statistics.

Job Responsibilities:

• Vacuum Carpets / Corridors on rotation
• Dry and wet mop floors on schedule
• Machine Scrub and polish floor
• Clean all fixtures, mirrors, glasses, planters, ashtrays etc
• Collect and deliver soiled and clean linen to the floor pantries
• Report broken fixtures, equipments and furnitures immediately
• Attend to rest rooms as assigned and clean function rooms
• Collect cleaning and guest supplies from store
• Clean and maintain the working tools, equipments and machineries

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment

Principal Responsibilities:

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.To participate in ward processes relevant to patients’ relations and experience

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements:

• min. Degree in any discipline
• Possess min. 8-10 years working experience in patients relations and service quality role in handling Next-Of-Kin
• Minimum 5 years relevant experience in a managerial role.
  Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV in MS Word to

[email protected]

Subject: Patients Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

• Checking of Next Day’s Arrivals
• Keep one informed of the available rooms for sale and help maximize room sales by up-selling
• Attend to all incoming calls with pleasant and polite manner following the SOPs
• Confirm and process the reservations received from telephone calls accordingly to the established procedures
• Respond promptly and tactfully to guests’ booking requests and inquiries using the set standards, via email or fax immediately
• Input reservations received from OTA (On-line Travel Agent) into the in-house system (PMS)
• Update details in the PMS for all bookings that are booked by the Central Reservations System (2-way interface)
• Prepare the special requests for guests’ amenities (for example; fruit plates, boxes of chocolates, wine) to the Room Service Department daily
• Check next day arrivals from all OTAs to ensure that the bookings are in order. Follow through if there are any discrepancies

Job Requirements:

• Good interpersonal skills
• Able to work independently and in a team
• Able to work in fast-paced environment
• Detail-focused and guest-oriented
• Able to work on rotating shift and saturday

Working Hours: 5.5 Days Office Hours

Job scope:
- Packing and labeling of drugs
- Maintaining pharmacy inventory
- Maintaining a safe and clean pharmacy by complying with procedures, rules, and regulations
- Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor.

Requirements:

- Min GCE ‘O/A’ Levels/Diploma in any discipline

- Possesses good interpersonal communication skills

Interested candidate, kindly send a copy of your resume to: [email protected]


Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

EA Personnel Name: Oh Li Xuan Brina
EA Personnel No: R24120322

Job Description

• Provide a warm welcome to guests with appropriate introduction.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
• Ensure guest details are well checked and input into the system.
• Check all information on registration card and cross check with correspondence for accuracy.
• Ensure all guest documents are filled, registered and confirmed by the resort management.

Requirements

• Strong team mentality, and willingness to be of assistance as required.
• Able to work rotating shifts including weekends and public holidays
• Must be able to stand for long periods of time.

• Ensure timely and accurate processing of payments, and ensure invoices are duly verified and approved as per Finance Manual.
• Ensure descriptions, account codes, tax codes and amounts are correctly captured in the system and in accordance with the approved invoice.
• Prepare general ledger entries.
• Prepare monthly balance sheet and audit schedules.
• Download bank statements daily.
• Prepare monthly reconciliation for banks, vendors, and inter-company settlement. This includes tabulation of debit card and credit card usage by cardholders and ensure all transactions are duly approved by approving authorities. Follow-up with business units for outstanding invoices, if any.
• Create vendors master records in system and perform sanction screening for vendors.
• Filing and archiving payment vouchers and invoices processed. Ensure all documents, both physical and digital copies, are properly filed in accordance with document retention policy.
• Perform accounts receivable receipts.
• Assist in accounts receivable and revenue accounting functions.
• Other duties as assigned by Senior Associate Finance, Accountant, and Finance Manager.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities

• Process daily giro related matters.
• Giro application input & submission
• Follow up on the Giro application result from banks
• Prepare and submit Giro collection requests
• To collate and update Giro collection results
• To handle request to cancel payment
• Assists in updating the giro details into required systems
• Liaise with collection teams on giro and collection matters
• To assists in ad hoc related reports

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

***We regret that only shortlisted candidates will be contacted.

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to
• Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues
• Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

· Monitor and Issue Authority To Load (ATL)

· Vetting LC and support the Invoicing team with document presentation to the banks

· Manage Financial Documents (FD) process and ensure adherence to policies

· Collating of shipping documents, management of Bill of Lading (BL) and Letter of Indemnity (LOI)

· Assessing Statement Of Facts (SOF) and fact checking of activities mentioned on SOF

· Manage export declaration and shipping customs clearance

· Execute Delivery/Discharge control documentation, e.g. LOI, Letter of Undertaking (LOU)

· Execute the export declaration and customs clearance process

· Support SAP/Digital projects and enhancements for CTC process

· Support improvements initiatives with focus on quick-win automations aiming at enhancing efficiency

· Maintain management reporting – keeping team reports up to date from both functional and data perspective and maintaining internal databases and systems.

· Support Data Analysis/Reporting activities

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Job Summary: The Compliance Officer is a crucial member of our organization responsible for ensuring the company's adherence to all relevant laws, regulations, and internal policies. This role involves overseeing the surveillance services designed to detect behaviours that may violate regulatory rules or Moomoo SG’s internal policy and procedures. Effective communication with various departments is essential for maintaining a robust compliance program.

Compliance Officer

Responsibilities

• Undertake the investigation and assessment of transaction monitoring alerts. Collaborate with relevant departments to evaluate and address potential issues identified through transaction monitoring. Ensure that all reviews and investigation conclusions are adequately documented.
• Perform trade surveillance checks across various asset classes, including but not limited to equities, derivatives, and cryptocurrency transactions. Ensure that all reviews and investigation conclusions are properly documented.
• Contribute to the design and development of systems to enhance surveillance coverage. Communicate with the product team to ensure the system functions as designed and developed.
• Stay informed of regulatory updates that may impact the surveillance program, and continuously seek ways to enhance the program to ensure it remains relevant and up-to-date.
• Develop and update compliance policies and procedures. Ensure that policies and procedures are aligned with changes in local laws and regulations.
• Facilitate effective internal collaboration. Serve as a liaison between compliance and other departments to foster a coordinated approach to compliance. Work collaboratively with legal, risk management, and other teams to address compliance-related concerns and implement corrective actions.
• Respond to regulatory requests from regulators and upstream providers.
• Participate in ad hoc projects and tasks as assigned, ensuring the effective completion of all responsibilities.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

• Preferably to have a degree or diploma or any other equivalent qualifications in business, Finance, or a related field.
• Proven experience in compliance roles with at least 2-3 years of experience.
• Strong analytical and problem-solving skills.
• Able to work under pressure within tight deadlines with no loss of accuracy.
• A proactive and reliable team player but can also work well independently.
• Experience with Nasdaq SMARTS and Athena will be a Plus.
• Preferably to have Professional certifications in compliance (e.g., CAMS, ICA Diploma).
• English speaking and Fluency in Mandarin is an added advantage

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Finance Officer (Deposit and Withdrawal)

Responsibilities

• Responsible for the clients’ deposits and withdrawals on the platform
• Responsible for daily deposit accounting statistics and organising relevant reports
• Assisting the Finance Department on the bank reconciliation of clients’ deposit and withdraw
• Continuously driving process improvement
• Up keeping of strong internal control system and corporate governance
• Assist in the creation of new processes and system implementation when required
• Any other duties or projects assigned by the Management

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

• Degree in accounting/finance/banking
• 1 to 3 years of relevant experience, prior experience working in bank
• Strong interest in finance industry developments
• Experience in financial services or fintech will be a plus
• English written and verbal communication skills, reading and conversational skills will be an advantage. Fluency in Mandarin is an added advantage.
• Proficient in MS Excel
• Self-driven, meticulous, organised, team player.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Post journal entries and validate systems generated entries.
• Perform Balance Sheet accounts reconciliations and ensure issues and discrepancies are timely resolved.
• Provide analysis/explanation of PL accounts movement queries.
• Perform daily bank statements reconciliation of all Nostro and Vostro accounts.
• Prepare daily and monthly financial schedules supporting the financial statements.
• Prepare client assistance packages and assist in auditor’s queries for yearly financial audit.
• Provide responsive support to internal and external parties in day to day operations and advisory on accounting matters.
• Assist with ad hoc assignments and projects as assigned.

Requirements

• Diploma/Degree in relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

• Participate in and, when necessary, supervise the reception of laboratory specimens and rejection of those that are unsuitable for analysis.
• Operate the Laboratory Information System to perform functions such as order entry, result entry, result collation & certification and result query.
• Perform all procedures in accordance with laboratory protocols.
• Ensure that “critical values” are reported to appropriate personnel.
• Resolve queries from customers.
• Report adverse incidents to the supervisor.

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Clear documentation of processes
• Review and develop streamlined processes
• Train and implement new processes
• Project management & administrative support
• Completion of tasks/assignments according to given timeline

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)