Responsibilities

• Design and develop application and technical architecture components, ensuring high performance, responsiveness, and scalability.

• Create and maintain technical documentation.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Ensure the best possible performance, quality, and responsiveness of applications.

• Identify and correct bottlenecks and fix bugs.

• Help maintain code quality, organization, and automatization.

• Stay up-to-date with emerging technologies and trends.

• Assist in the preparation and production of releases of software components.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Manage a small team of developers, providing leadership, guidance, and mentorship.

• Lead the team in coding, unit testing, and code reviews, ensuring adherence to best practices.

• Provide support for System Integration Testing (SIT) and User Acceptance Testing (UAT).

• Collaborate with project managers and stakeholders to understand and refine requirements.

• Work closely with business analysts and end-users to ensure technical compatibility and user satisfaction.

• Develop and maintain technical documentation, including specifications, system design documents, and testing documentation.

• Ensure compliance with company standards and policies, including security standards and development methodologies

• Perform the detailed design of application and technical architecture components.

• Develop common test data.

• Configure, build, and test the application or technical architecture components.

• Collaborate with other developers, designers, and architects to ensure configurations meet requirements and performance goals.

• Adhere to security coding practices to mitigate common vulnerabilities.

• Participate in code reviews and notify the technical architect and project manager of any issues.

• Assist in transitioning application components to testers.

• Address defects and performance issues identified during testing.

• Document the application for maintenance purposes.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.

• More than 4 years of working experience in the following top 3 core skills:

1. AS400 RPG & COBOL

2. Knowledge in Remittance Application

3. ALBON and SQL, DB2

Skills which are good to have / optional:

1. Knowledge or experience working on AS400 Technologies

2. Knowledge or experience working on SWIFT and Local RTGS Application

Licence no: 12C6060

About Us

Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About The Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Responsibilities:

• Collaborate with clients to understand their business requirements and design effective SAP Concur solutions that align with their needs.
• Lead and oversee in the implementation of SAP Concur modules, including expense management, travel management, and invoice management.
• Configure and customize SAP Concur solutions to meet client specifications, ensuring the system is set up accurately and efficiently.
• Conduct system testing and troubleshooting to identify and resolve any issues or discrepancies.
• Provide expert guidance and training to clients on how to effectively use SAP Concur modules, including conducting workshops and training sessions.
• Collaborate with cross-functional teams, including project managers, developers, and business analysts, to ensure successful project delivery.
• Stay up-to-date with the latest industry trends and best practices in SAP Concur and related technologies, and proactively share knowledge with the team.
• Lead in pre-sales activities, including preparing proposals, conducting demonstrations, and showcasing the value of SAP Concur solutions to potential clients.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 8+ years of experience as a SAP Concur Consultant or in a similar role, with a deep understanding of SAP Concur modules and functionality.
• At least 3 SAP Concur full cycle implementation experience.
• Strong knowledge of expense management, travel management, and invoice management processes.
• Proficient in configuring and customizing SAP Concur solutions to meet client requirements.
• Solid understanding of SAP Concur integration with other systems, such as ERP systems and travel booking tools.
• Excellent problem-solving skills and the ability to analyze complex business processes and provide effective solutions.
• Strong communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders.
• Ability to work independently and as part of a team, managing multiple projects simultaneously and meeting deadlines.
• SAP Concur certification is highly desirable.

Why Join Us

At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

• For non-local candidates residing outside Singapore, please ensure that you are fully vaccinated with a WHO approved vaccine and acceptable to absorb full cost of traveling, SHN and accommodation; this is a local hiring.

Our client is a Water Treatment Industry. Due to their current expansion plan, they are looking for a Purchasing Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities:

• Manage data input, analytics, and maintenance of the Procurement Department’s electronic folders.
• Conduct clerical and administrative tasks within the Procurement Department.
• Assist and support the team with quotation and tender activities.
• Utilize internal Purchase Requisitions to identify and process purchase requirements, ensuring accurate information for the Purchase Order process.
• Monitor and expedite Purchase Orders with vendors.
• Communicate order status updates to internal stakeholders.
• Ensure proper filing and archiving of Vendor Registration documentation.
• Confirm goods receipt for Purchase Orders upon delivery.
• Perform additional duties as required, aligned with the role.

Requirements:

• Possess at least “O" Level or Diploma/ITE certification in Office Skills or equivalent.
• Knowledge of Microsoft Office applications (Word, Excel)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Position Cybersecurity Manager

Our client is looking for an experienced Team lead/ Manager to manage a team of technology and cybersecurity professionals.

You will lead a team of to perform

-Application Security

-Assessment

-Testing

Ensure cybersecurity framework is implemented and maintained and monitoring vendor compliance- security audits and performance review.

Central Kitchen – Kitchen Assistant

• Industry: F&B (Central Kitchen)
• Remuneration: $3200 - $3500 (Depending on experience)
• Working Hours: 6 days work week.
• Location: Serangoon North (10 minutes bus from Hougang MRT)

Job Responsibilities:

• Prepare cold and hot food as per SOP.
• Chop, cut, and slice ingredients (vegetables and proteins).
• Assemble and package food for delivery or catering.
• Maintain hygiene and cleanliness in the kitchen and with equipment.
• Assist with inventory management and ordering supplies.
• Follow company and facility policies.
• Support the team while working independently when needed.

Job Requirements:

• Experience in food preparation (South Asian cuisine knowledge is a bonus).
• Minimum Basic Food & Hygiene Certification
• Ability to handle food preparation for large quantities.
• Team player with attention to detail.

Interested applicants please send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Rei Lai Yu Wen (R2199207)

Our client is a global leader in gateway services, who is seeking to recruit a Trainee Air Hub Lead - Load Control (Location: East). This position is based in Singapore.

Trainee Air Hub Lead - Load Control (Location: East)

Responsibilities:

You will perform Weight & Balance responsibilities for departing flights from Changi International Airport as well as departing flights from other international airports around the globe. Your essential roles are to ensure that the structural weights of an aircraft are within its safety parameters and that each departing flight is in "trim" and balanced within the centre of gravity. You will also be responsible for the completion of the Loadsheet and its related Weight and Balance documentation in accordance to IATA rules and regulations, handling pre-load calculations, load distribution and planning, timely issuance of loading instructions, and timely presentation of loadsheets to pilots before flight departures.

Requirements:

• Diploma in any discipline

• Able to read, write and communicate in English

• Comfortable with shift work

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Lead and supervise service crew to ensure excellent customer service and adherence to restaurant policies and procedures.
• Train and develop new and current staff members to enhance their skills and knowledge. Monitor their performance, provide feedback, and offer coaching as necessary.
• Maintain cleanliness, hygiene, and strict adherence to health and safety regulations within the restaurant.
• Address customer feedback and complaints professionally and promptly. Monitor and report customer satisfaction levels to upper management.
• Collaborate with the kitchen team to ensure orders timely preparation and delivery of customer orders.
• Assist the Assistant Restaurant Manager in managing inventory, including monitoring levels and placing orders as needed.
• Act as a deputy in the absence of the manager, effectively overseeing operations.
• Foster strong teamwork and maintain collaborative relationships with all colleagues to ensure smooth operations.
• Adhere to company’s standard operating procedures
• Perform any other ad-hoc duties and responsibilities as assigned.

Our client is from Oil and Gas industry. They are looking for a Lead / Principal Engineer (Mechanical) Oil & Gas for the next phase of their business. They are located in West.

Duties:

• Lead Mechanical and HVAC disciplines for CAPEX projects, overseeing FEED consultants, EPC contractors, and vendors.
• Develop and issue design bases, datasheets, project specifications, and scopes of work for feasibility studies, FEED, and EPC projects.
• Review and evaluate proposals from consultants, contractors, and vendors.
• Validate and approve Mechanical and HVAC deliverables in CAPEX projects.
• Support regulatory approval processes and coordinate with consultants and contractors.
• Collaborate with project management, engineering disciplines, and operations teams.
• Witness factory acceptance tests (FAT) and ensure accurate engineering databases.

Requirements

• Min Bachelor’s Degree in Mechanical Engineering or any relevant field.
• Min 12 - 20 years’ experience in Oil & Gas industry, with exposure in LNG industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is from Oil and Gas industry. They are looking for a Lead / Principal Engineer (Electrical) for the next phase of their business. They are located in West.

Duties:

• Lead Electrical discipline for CAPEX projects, supervising consultants, contractors, and vendors.
• Develop and issue Electrical design bases, specifications, and scopes of work.
• Review and evaluate proposals from consultants, contractors, and vendors.
• Approve Electrical deliverables and develop necessary project documents.
• Support regulatory approval processes.
• Collaborate with project management and engineering teams.
• Witness factory acceptance tests (FAT).
• Ensure accuracy of engineering databases (e.g., SmartPlant tools).
• Review and document as-built deliverables.
• Follow Quality Management System and QA plans.

Requirements

• Min Bachelor’s Degree in Electrical Engineering or any relevant field.
• Min 15 - 20 years’ experience in Oil & Gas industry, with exposure in LNG industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Application Development Team Lead

Our client is looking for an experienced Application Development Team Lead to guide a dynamic team focused on software solutions in the financial sector. The successful candidate will bring experience in managing cross-regional collaborations, a strong technical foundation, and the ability to drive high-impact projects.

Responsibilities:

• Provide leadership to a diverse team of 18 members, including 7 direct reports.
• Partner with regional teams to ensure seamless project integration and effective communication channels.
• Supervise the development and upkeep of critical software platforms tailored for trading and financial operations.
• Oversee IT systems, ensuring adherence to best practices for operational efficiency, security, and compliance with software lifecycle standards.

Requirements:

• Proven track record in leadership roles within financial services, with experience in trading systems or brokerage environments.
• Expertise in managing software projects and delivering high-quality outcomes.
• Demonstrated ability to lead teams, solve complex problems, and manage projects effectively.
• Familiarity with software development practices, including lifecycle management.
• Proficiency in technical tools or programming is a bonus.
• Fluency in Mandarin is essential for effective communication with Chinese-speaking stakeholders.

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Wei Liyuan (Lilian), Reg No:R23112842). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job Description :

• Dedicated onsite Lead reporting to Service Delivery Manager
• Regularly review and monitor tasks (completed and ongoing) to ensure compliance with standards and ensure customer SLA are met
• Monitor all team members’ performance and provide necessary advice and guidance
• Organize regular meetings and trainings to share with team members new techniques and methods to fulfil the SOP’s and SLA requirements
• Perform regular check of the operations to discover areas of weaknesses and fortify them
• Work alongside with the Service Delivery Manager, Service Desk Lead and customer resolver group on the service quality and improvement plan
• Submit reports on a regular basis to the Service Delivery Manager and customer management
• Provide solution to any complex IT issues escalated by the team members
• Suggest appropriate technologies to customers to be adopted to meet present and future demands of the business
• Perform regular appraisal of team members’ performance and devise strategies to help with improvement
• Analyse and provide new ideas for service improvement
• Manage staff movement and keep track of daily attendance and activities
• Perform other task that may be assigned by the Service Delivery Manager to fulfil customer satisfaction
• Coordinate activities related to the desktop environment with other IT teams including testing, change management, evaluations, and implementation.
• Support all business areas with technical expertise and provide outstanding service to end-users
• Implement and execute the SOP to ensure customer satisfaction

Job Requirements:

• Diploma or bachelor’s degree in information technology/information system/computer science. Business IT or other relevant disciplines.
• ITIL 3 or 4 Foundation Certified preferred.
• More than 5 years IT outsourcing experience with proven track records preferred
• Strong customer service focus. Self-motivated and proactive in resolving issues and identifying new opportunities on account.
• Ability to work in a team environment.
• Communicate clearly with technical and non-technical audiences, both verbally and written.
• Strong organizational skills and ability to prioritize tasks among many competing requests.
• Strong analytical and problem-solving skills, combines with the ability to provide quick resolution to problems.
• Effective interpersonal skills, both written and presentation.
• Professional attitude and demeanour.
• Possess a full and broad understanding of services including EUC, System and Network technologies.
• Technical knowledge in IT technology (EUC, System, Network, Backup/Restore).
• Strong Technical knowledge in Windows OS, Power Shell Script, etc. IT Services Management experience.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Key Result Areas:

•  Preparation and data entry of requisitions for supplier and event payments in the iProcurement system
•  Set up of new suppliers in iProcurement system
•  Obtain quotes from suppliers prior to raising requisition for purchase order in the system
•  Provide relief for Client Service and Mailroom team if required
•  Order / Maintain office stationery & consumables through iProcurement including obtaining quotes for
• the unlisted products
•  Oversee Security functions with approving the Issue of forgotten/lost security cards & maintain security
• system in conjunction with Facilities Coordinator
•  Office equipment maintenance and ordering. (ie. water filters, dishwasher, etc)
•  Liaise with contractors for site work, eg. maintenance, installations
•  Assist with the set up of client and staff meetings/functions as required.
•  Liaise with MGTI for any IT requirements
•  Liaise with building management when required in conjunction with Facilities Coordinator
•  Ensure regular cleaning inspections are scheduled with the cleaners and building management
•  Provide access to security technicians for monthly maintenance of the security system
•  Update Floor wardens list & co-ordinate training with building management
•  Assist with Locker allocations
•  Manage Clear desk policy
•  Manage after hours access for functions, e.g. air/con, cleaning etc.
•  Actively manage Sydney Smart office space on a daily basis
•  Management of Facilities inbox
•  Good knowledge of internal security system – C-Cure
•  Good knowledge of EMS – Event Management System
•  Conduct regular site inspections to check general office condition and inventory levels of
• stationery/supplies.
• Any other facilities tasks related to smart office as directed

Good Knowledge on all rule types- UI, Flows, Flow Actions, Harness, Integration, Agents & Activities.

Working Knowledge on Prior Robotics, API Standards, Enterprise Security Protocols, Performance

Monitoring &improvement

5+ years as a practicing LSA for multiple accounts.

10+ years of total pega Experience

Certified LSA

Strong stakeholder Management

Devops &Agile Experience

Requirements:

Work as team member in multi-disciplinary and dynamic team. Functional service delivery roles include

Team Leader, Content or Domain Expert, Senior Domain/Module Consultant, and Lead Business or

Systems Analyst. Leads or supports the analysis, design, development and implementation of systems

and software, as well as the completion of other project work streams and deliverables. May also lead

project modules or work activities as appropriate and can formulate solutions to defines/specific

business or technical issues

Experience in Development in Banking and Financial

Good Knowledge on all rule types - Sound experience on using debugging tools like Tracer,

Clipboard, SMA and Live UI.

Proficient in Pega Implementation cycle that includes PRC deployment, development, testing, bug fixing

&troubleshooting

Having good understanding on the rules management and associated tools such as export &import tools

skimming and bulk processing tools.

Good knowledge of SQL using Oracle

Having Strong base in web designing & development using HTML & JS, Strong communication and

presentation.

Implementing and following agile/scrum processes within self-organizing team.

Manage the overall key design areas of a Pega implementation

Use expert consulting skills to manage project scope and client expectations

Actively collaborate with other teams to solve cross functional challenges.

Actively participate Business value assessment and business requirements elaboration phases.

Actively participate in the requirements, design and construction phases; to lead to success.

Job description-

• Lead client engagements whether as part of a pursuit or delivery effort, working with clients to drive business transformation through a consultative approach.

• Manage project design and delivery efforts including developing the project logic, project design, detailed work streams, team structure and deliverables·

• Develop strong key client relationships, managing client expectations and presenting final recommendations persuasively to senior teams·

• Facilitate and lead working sessions with clients, subject matter experts, stakeholders, consulting teams and technical teams·

• Manage analysis teams to elicit detailed business designs and partner with domain and technical teams to develop solution strategies as required·

• Help our clients assess their current digital technology maturity, identify gaps and shape a comprehensive, end-to-end digital blueprint and technology roadmap·

• Develop thought leadership and market offerings at the intersect of business and technology, Partner with global Practices, Regional heads, Domain SMEs and Delivery teams to ensure success in pursuits and delivery

+ end to end Pega implementation experience as LBA/SBA

• 5+ Years of total Pega Experience

• Certified Pega Business Architect (Preferably version 7.4 or later)

• Strong Stakeholder Management

• Successful Business Transformation credentials

• 5+ Years of Work experience in International Markets such as Australia, Europe or the US.

• Strong Knowledge of Pega Strategic Application- Pega Customer Service

• Champions Agile delivery across organisations

• Strong Domain experience in Banking services is preferred

Good to Have

• Exposure to handling multiple dotted line stakeholders

• Pega Technical Background (CSA/CSSA)

• Background in Process Improvement

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Job Summary:
The SAP Technical Pillar Lead will take ownership of leading the design, development, and delivery of SAP technical solutions, including technical architecture, integration, extensions, and infrastructure. Managing a team of members, consisting of both permanent employees and subcontractors, the role involves mentoring the team, setting quality standards, reviewing deliverables, and ensuring technical excellence. The SAP Technical Pillar Lead will also play a pivotal role in presales activities, leading technical proposals and client engagements.

Responsibilities:

1. Leadership & Team Management: Manage and mentor a team of SAP technical consultants, including both permanent employees and subcontractors.
   Establish and enforce quality standards for deliverables to ensure alignment with best practices.
   Conduct regular work reviews to maintain high technical quality and compliance with project requirements.
   Encourage knowledge-sharing within the team and support continuous professional development through training and mentoring.
   
2. Technical Architecture & SAP Basis Management: Lead the design and delivery of end-to-end technical architectures, covering SAP BTP, CPI, SAP Fiori/UI5, APIs, and OData services.
   Oversee SAP Basis administration, including system setup, configuration, upgrades, performance tuning, and patch management.
   Manage SAP landscape management, including backups, system monitoring, transport management, and security compliance.
   Ensure seamless integration with SAP modules such as SAP SuccessFactors, S/4HANA, Employee Central Payroll (ECP) and IAS/IPS, as well as with external systems.
   
3. Project Delivery & Quality Control: Oversee the successful delivery of technical projects across SAP platforms, ensuring adherence to timelines and quality standards.
   Lead data migration and transformation efforts during new implementations and upgrades.
   Provide technical leadership to troubleshoot and optimize system performance, ensuring stability and availability.
   
4. Governance & Compliance: Define governance frameworks to ensure consistent, compliant technical delivery across all projects.
   Implement monitoring systems to ensure the health, performance, and security of SAP infrastructure.
   
5. Presales & Business Development: Lead presales activities, including technical solutioning, proposal creation, and client presentations.
   Collaborate with sales and business development teams to support bids and identify new business opportunities.
   Engage with clients as a trusted advisor, providing strategic guidance on technical solutions and innovation.
   
6. Vendor & Stakeholder Management: Manage relationships with SAP vendors, partners, and subcontractors to ensure timely delivery and cost efficiency.
   Act as the primary technical point of contact for key client discussions and strategic engagements.

Requirements:

• 15+ years of experience in SAP technologies, with expertise in technical consulting, development, and integration.
• Proven experience leading and mentoring large technical teams (50+ members), including permanent staff and subcontractors.
• Good Understanding with SAP BTP, CPI, Fiori/UI5, ABAP, and OData services.
• Integration experience across SAP SuccessFactors, S/4HANA, Employee Central Payroll (ECP), SAP IAS/IPS and external systems.
• Demonstrated ability in project delivery with a focus on quality control and technical governance.
• Experience with presales and client solutioning, including technical proposals and presentations.
• Knowledge of cloud environments (e.g., Azure, AWS, GCP) and performance optimization techniques.
• Excellent stakeholder management and communication skills.

Educational Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field (Master’s preferred).
• SAP Certifications in relevant areas such as SAP Basis, BTP, CPI, or ABAP are highly desirable.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Customer Service Team Lead

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.