Job Description:

- Log all incidents/requests, and issue ticket number to the customer/requester.

- Perform first-level incident isolation, troubleshooting, bypass, recovery and resolution.

- Assist caller by providing usage support for software/applications.

- Maintain and build up FAQs (frequently asked questions) relating to these software/applications.

- Escalate incidents/requests not resolved by the Service Desk to the appropriate teams.

- Track/monitor the status of the incidents/requests and follow-up with respective teams; and

- Provide Level 1 and Level 2 support for hardware, software, and network issues.

- Administer and manage Active Directory tasks, including user account management, group policies, and security settings.

- Resolve escalated technical issues and serve as the primary point of contact for complex problems.

- Utilize ITIL best practices to standardize processes, including incident, problem, and change management.

- Document and maintain IT processes and workflows to align with ITIL guidelines.

- Drive initiatives to enhance IT service delivery and performance metrics.

- Assign the login ID, mailbox, EVS, VPN account, etc and verification of deployment date as well as working location (such as initiate the necessary incidents/requests/forms to internal and external teams).

- Manage the forms and processes for transferred/resigned staff (such as termination of login ID, mailbox, EVS, VPN account, etc.).

-

Requirements:

- Good experience with Active Directory administration.

- Proficiency in helpdesk tools and ticketing systems (e.g., ServiceNow, Zendesk).

- Strong troubleshooting skills for Windows, MacOS, and network environments.

- The Team Lead and Assistant Team Lead of the Service Desk shall have at least 3 years of Service Desk support experience, including a minimum of 1 year in a leadership role.

- Should posses with excellent communications skills, both oral and written, with a good command of the English.

- Minimum qualification of ITE or Diploma in Information Technology or its equivalent.

- ITIL Foundation Certificate, preferred.

- Work hours - Monday to Sunday (8:00am to 7:00pm) excluding Public Holidays.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

About EPAM :

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers. You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs.

That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically wi

th the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023. · Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.

· You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.

· We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey. · At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Work with other development team members and product owners to ideate software solutions.

• Design client-side and server-side architecture.

• Develop and implement microservices to meet the business and technical requirements.

• Design and develop the front-end for applications with good UX.

• Develop and manage well- functioning databases and applications.

• Troubleshoot, debug and upgrade applications.

• Write technical documentation.

What Will Make You Shine :

· 7+ years of experience as a Full-Stack Developer.

· Proven ability to develop end-to-end applications.

· Experience working in both Unix and Windows operating environments are preferred.

· Knowledge of multiple frond-end languages and libraries (e.g. React, NodeJS, Typescript and JavaScript, HTML5, CSS3).

· Knowledge with hands on experience in technologies like .Net core, Net5 above and C#

· Familiarity with databases (e.g., MySQL, Microsoft SQL) with Entity Framework.

· ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.

· Web Servers (e.g., Apache) and UI/UX design.

· Experience in CI/CD principles and DevSecOps architecture

· Experience of developing cloud native applications

· Strong analytical and problem-solving skills.

· Excellent communication, teamwork, and attention to detail.(CTA)

We are looking for only Singaporeans and PR holders for this role.

How We Hire Here, we summarize the typical journey to finding a job within EPAM:

1. Apply and tell us about yourself

2. Go through some standard interviews:

· General interview with a recruiter

· Technical interview with our technology experts

· Manager interview or Offer interview with a hiring manager

3. Get ready to join the team

Not sure if you meet all the requirements?

No problem.

Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us.

Apply now!

Role: Contract (1 year, Renewable)

Experience: 7-10 years

Core Skills: Informatica, IDMC, Database (Oracle, Teradata). Databricks & AWS experience is a plus.

Note: Candidate should have Tableau or Visualization experience, Lead or PM experience, and experience in IT Operations.

Requirements:

* Experience in analytics tools and databases e.g. Databricks, Oracle, Tableau, DataRobot, Sagemaker, Informatica IDMC.

* At least 7 - 10 years’ experience in developing, implementing and maintaining IT systems

* Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques

* Experience in managing a team in operations support and project implementation work

* Must be cloud certified

* Certification in IT operation management is preferred

The role is to manage IT Operations of the datawarehouse /data lake environment and the analytics components to ensure the effective planning, governance and execution to meet the operational service levels agreements and audit compliance requirements.

Manage Teams:

• Oversee team management including budgets, forecasting, work allocations and staffing

• Develop staff through ongoing coaching, mentoring and career discussions

• Define common goals, direction and accountability among staff

• Drive effective performance management practices within department in accordance with company policies and procedures

Set system administration processes:

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems

• Align system administration with overall strategic IT service direction and business needs

• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives

• Anticipate internal and/or external business challenges and/or regulatory issues

• Develop policies, procedures, and controls to ensure system security

Equipment Maintenance

• Creation and updating of equipment card, service contracts and service calls in SAP system.
• Extract monthly report of expiring preventive maintenance contracts and send email reminder to users.

Invoice processing

• Check, sort and process invoices. Do matching of documents vs SAP system.
• Alert Procurement if mistakes are spotted.
• Liaise with vendors and users for invoices, credit note, installation dates etc..
• Getting approval and signatures from users / managers
• Print, scan, re-index and save documents into Therefore system and S Drive.
• Filing of documents
• Assist Procurement and Accounts Team with month end and year end closing.
• Assist with quarterly common stock take.
• Any other duties

Vendor database

• Request and ensure new vendors fill up the Vendor Registration form before sharing details with Accounts Assistant to create accounts in the SAP system for new vendors.
• •Save a copy of the Vendor Registration form in Shared drive.

Purchase Order processing

• Review purchase requisitions for completeness and accuracy; follow up on discrepancieswith the initiating party/user.
• Identify suitable vendors for the requested items, including corresponding with them onprices, product availability and delivery.
• Review quotations provided and check offered prices against past purchase records.
• Update the price lists when necessary.
• Communicate and negotiate with vendors for improved purchase terms, includingreduction in price.
• Process requisitions into purchase orders using the SAP system and any change orderswithin 24 hours upon receipt of final confirmation from initiating party/user.
• Ensure that all purchase orders are approved by the appropriate authority on a daily basis.
• Send approved purchase orders to vendors and to users initiating the requests.
• Follow up with vendors to ensure that orders are shipped and delivered on promised datesor to expedite deliveries based on users’ requests.
• Respond to users’ inquiries about order status, changes or cancellations.

Requirements

• Min N / O / NITEC / Diploma in any courses
• Some experience in order processing / sales support exp
• Able to start work immediately

Salary range: $2K to $2.4K

LIfe science MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client, a globally recognized professional association, is seeking an experienced and dynamic marketing professional to lead the execution of the regional marketing strategy for Southeast Asia. This role is responsible for driving marketing campaigns, working collaboratively with central teams, and ensuring the regional representation of larger marketing initiatives. The Regional Marketing Lead will focus on delivering performance marketing strategies, generating revenue, and fostering strong customer relationships across B2C and B2B channels.

RESPONSIBILITIES:

• Lead the execution of regional marketing strategy and development plans to generate revenue and drive conversions across Southeast Asia, collaborating with Brand & Product Marketing to activate regional programs.
• Identify regional growth opportunities, customer segment trends, and competitive activities that influence customer development. Adopt a growth mindset to improve performance marketing, working closely with the Growth Marketing Manager and cross-functional teams.
• Establish sales enablement activities, leveraging marketing and product management to engage customers consistently, and support new sales pipeline growth in collaboration with sales teams.
• Manage direct agency relationships to design and implement localized campaigns for the region.
• Act as the central point of contact for regional marketing, escalating issues to the Regional MD. Work with the business team to customize assets for the local market.
• Provide line management support to the regional marketing team, including coaching, development, and acting as a point of escalation.
• Define locally meaningful activities to raise brand awareness and focus on lead generation. Contribute to identifying regional priorities that positively impact the business.
• Develop KPIs and goals aligned with performance marketing metrics, track marketing performance, and provide recommendations for adjustments. Work closely with the Growth Marketing Lead and analytics teams to analyze trends and future opportunities.
• Establish regional marketing operational processes to transition from growth to life-cycle marketing with outcome-focused metrics, including field marketing support and team coordination.
• Stay up-to-date with the company’s strategy, solution capabilities, and market trends, advocating for the business and leveraging team capabilities.
• Collaborate with marketing teams globally on new activities, building and maintaining strong relationships with business teams and stakeholders. Ensure adoption of Marketing Technology and Operations processes and governance where relevant.

REQUIREMENTS:

• Proven experience in PR and Communications, especially dealing with agencies to manage campaigns and initiatives.
• Proficiency in Social Media marketing as a tool for brand building and performance-driven campaigns.
• Strong Southeast Asia coverage experience, including an in-depth understanding of regional market dynamics.
• Expertise in performance marketing, with a focus on driving conversions and sales in the Southeast Asia region.
• Experience in media planning, buying, and campaign optimization to drive better marketing performance.
• Ability to analyze marketing performance data and recommend adjustments based on results.
• Ability to develop strong partnerships and align marketing strategies across various business units.

EA License Number: 23C1935 | EA Personnel Number: R1551292

The Role:

• Technical Lead (Cloud L2).

• Overall responsible for managing AWS cloud (70%) and On-prem (30%) infrastructure to ensure high availability and performance.

• Overall responsible for supervising, directing, and coordinating all work related to cloud operations and project.

• Be a Single Point of Contact for client on operation matters.

• Participate in the regular meeting with customer to update operation status.

• Provide technical guidance and support to team members and client IT teams as needed.

• Monitoring for security threats and responding to security incidents.

• Monitoring cloud and on-perm resource availability, performance, and troubleshooting of issues when required.

• Monitor and troubleshoot issues that impact cloud/on-perm services, including cloud-native network services and cloud-native security services.

• Work closely with cloud engineers, system engineers, database engineers and client IT staff to monitor and troubleshoot systems.

• Automating operation tasks to improve productivity through using tools and scripts to automate repetitive tasks.

• Collaborate with developers and other teams to maintain the cloud services that meet client operation requirements.

• Perform provisioning and configuring of cloud and on-perm resources such as creating and managing virtual machines, storage, and networking resources.

• Deploy, manage, and monitor middleware and applications deployment: This includes deploying of OS patches, applications deployment, and their updates to the cloud.

• Continuous monitoring and performance of resource scaling when demanded.

• Deploy automation to monitoring and scaling cloud resources.

• Securing the cloud environment through adherence to security policies and procedures.

• Perform troubleshooting and resolving cloud and on-perm issues.

• Supporting cloud users. This includes providing support to users of the cloud environment and applications.

The Requirements:

• At least 8 years working experience in IT field and 4 years working experience in AWS environment.

• At least 2 years working experience in AWS environment, and 6 years working experience in IT field.

OR if the candidate is AWS Certified Associate Certificate

Required Skills for OS, Backup and Applications: Windows Servers 2019, RedHat Linux 8/9, Active Directory, LDAP, OWFT, IIS, SLIF, CrushFTP

• Required skill for On-perm: VMWare, ESXi, vCenter, Veritas Netbackup

• Required skills for GCC AWS Cloud: Trend Mirco Cloud One, DSM, Vision One, All the AWS Native Services, IaC knowledge or experience, Team lead or technical lead experience preferred.

• Required Certificates: AWS Certified Professional Certificate,

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

Quinnox Solutions Pte. Ltd. (License Number: 06C3126)

Registered EA Personnel (Reg. No.:R1111100)

[Job ID: 669433]

Responsibilities:

• Lead and manage the sales team (e.g., Sales Representatives, Promoters) to achieve sales targets and business goals.
• Enhance sales coverage efficiency through data analysis and insights.
• Optimize ROI by implementing new initiatives and negotiating effectively.
• Collaborate with the marketing team to ensure seamless trade execution.
• Provide feedback on sales and operational challenges, competitor promotions/pricing, and market trends.
• Oversee all sales and trade activities at assigned outlets.
• Implement Sales & Merchandising strategies, ensuring adherence to FIFO (First-In-First-Out) practices.
• Build, maintain, and strengthen relationships with both existing and new customers.
• Participate in promotional activities, events, and seminars as required, including working on weekends and public holidays.
• Undertake any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant experience in the FMCG industry (Household goods/consumer goods/baby-care products), with a preference for experience in the e-commerce channel.
• Prior experience in sales account management for modern trade and/or managing a team of sales representatives.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint), SAP, or equivalent tools.
• Strong attention to detail, excellent business acumen, and a passion for research, data analysis, and problem-solving.
• Strong analytical and management skills.
• Proficiency in Microsoft Business Centre.
• Possession of a driving license and own vehicle.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Summary:

Seeking an experienced and dynamic Business Development Lead to spearhead our entry into the bearings market in the Asia Pacific region (excluding China).

Responsible for driving business growth by identifying, developing, and maintaining relationships with potential and key customers, with a particular focus on steel mills and other related industry users of bearings.

Responsibilities:

• Develop and implement a comprehensive business development strategy to establish and grow the our bearings business in the Asia Pacific region (excluding China).
• Identify and prioritize target markets, industries, and potential customers, with keen focus on steel mills and related sectors.
• Actively prospect new customers, and leverage on own network of contacts to expeditiously develop new business opportunities.
• Develop marketing materials such as product brochures and customer presentations to facilitate own and sales team’s penetration of new bearings customers.
• Work with communications team to create bearings-related content and leverage digital marketing strategies such as SEO, SEM and SMM to enhance the our online visibility and brand image in the bearings market.
• Ideate and execute creative commercial solutions to enable sales, including preparing sales contracts and other necessary supporting documents.
• Collaborate with various functional teams to prospect and realise sales opportunities.
• Achieve sales targets and contribute to the overall revenue growth of the company.
• Build and nurture strong relationships with key decision-makers and stakeholders across the bearings supply chain, including customers’ procurement teams, and our selected supply partners.
• Serve as the primary point of contact for customers on bearings, ensuring high level of customer satisfaction and promptly attending to their technical and commercial needs.
• Conduct market research to identify emerging trends, competitive dynamics, and new business opportunities in the bearings market.
• Provide regular updates on market conditions, including pricing, customer preferences, and competitors' strategies.
• Possess a working knowledge of bearings, including their types, specifications, and specification requirements across various industrial application conditions.
• Collaborate with internal technical teams to ensure customer needs are met with the appropriate bearings solutions.
• Educate customers on product applications and assist in resolving basic technical queries during the sales process.
• Keep abreast of product innovations and advancements in the bearings industry to offer value-driven solutions to customers.

Requirement :

• 5–10 years of experience in the bearings industry
• Strong exposure to industrial customers, especially steel mills, in the Asia Pacific region, and demonstrable network of contacts
• Demonstrated success in entering new markets and achieving measurable business growth.
• Comprehensive understanding of bearings products, applications, suitable specifications across various industrial application.
• Strong existing network of customers and distributors in the Asia Pacific region (excluding China)
• Excellent negotiation, communication, sales and relationship-building skills.
• Strong analytical and problem-solving abilities with a results-oriented mindset.
• Strong strategic thinking to be able to develop effective business development strategies and creative commercial solutions for long-term market development and sales success
• Ability to collaborate well with various stakeholders to meet business goals

Travel: Willingness to travel extensively across the Asia Pacific region as required to meet customers and attend industry events.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to [email protected] stating

1) Current Drawn

2) Expecting Salary

3) Date Available

4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job Id :QVVWV796

Client Engagement and Service Operations

• Operationalise engagement strategies through various outreach modalities and ensure optimal deployment of volunteers - Silver Generation Ambassadors (SGAs)
• Sense needs and identify older adults who require additional care and support and to coach SGAs on the same
• Consolidate feedback from older adults and partners to track fulfilment, identify and analyse needs in the community
• Ensure that stipulated performance standards, such as approval timelines and outreach targets and, care and support outcomes are met
• Execute operation validation as required to ensure that processes are adhered to and engagement quality and outcomes are maintained
• Coordinate active ageing programmes and functional screenings with community partners and government agencies to ensure events are held smoothly and divisional KPIs are met

Volunteer Management

• Supervise and motivate a team of SGAs to engage older adults through house visits & community events to attain the relevant desired outcomes
• Recruit, train and retain SGAs and guide them to meet the stipulated performance standards

Care Coordination and Community Engagement

• Coordinate care and support needs and referrals across the relevant agencies and community partners in a seamless manner
• Build relationship with local community stakeholders and partners (such as Regional Health Systems) to identify opportunities for collaboration that are in line with divisional work-plan
• Organise and support local community pilots, including review and evaluation to achieve better social-health outcomes for older adults
• Support community partners in the implementation of the AAC Centre model and other initiatives

Job Requirement:

• Degree in any discipline, healthcare, social work or counselling related field will be an advantage
• At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
• Passion in communication or outreach work on public policies
• Strong ability to mobilise people into action
• Good people and communication skills
• Dependable and good problem solving skills
• Ability to work in fast-paced and dynamic work environment
• Able to work after office hours when required
• Only Singaporeans

Responsibilities:

• Perform scheduled plant inspection according to maintenance regime as well as ensuring that our gas plant, auxiliaries and common systems are maintained according to SOPs, and in compliance with regulations and requirements and in a safe manner.
• Coordination of all Mechanical Maintenance programmes (PM & CM)
• Manage and optimize all planned plant/equipment maintenance activities during minor and major overhauls and inspections.
• sponsible for the functional tests and analyse the failures related to mechanical systems and components and recommends corrective actions to prevent re-occurrence. Troubleshooting of faults/defects issues & carry out failure analysis.
• · Study, evaluate and implement plant improvement projects to enhance overall plant reliability, availability and performance
• Execute approved plant improvement works
• Supervision of maintenance contract works and prepare work procedures for all maintenance activities
• Prepare technical specifications for equipment parts and work services. Manage the procurement of parts and services to meet the maintenance needs

Requirements:

• Degree in Mechanical Engineering
• At least 8 years in mechanical maintenance
• Experience in power plant or related process plant experience
• Leadership experience will be a plus

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Responsibilities

• Assist in the development and maintenance of the AI Lab’s global sandbox platform.
• Ensure the platform is effectively used for experimenting with AI applications.
• Contribute to the continuous improvement of the platform based on user feedback and technological advancements.
• Collaborate with cross-functional teams to integrate AI solutions into the sandbox environment.
• Provide technical guidance and support to teams using the sandbox for AI product development.
• Conduct research and development (R&D) to stay up-to-date with the latest advancements in AI, machine learning, Large Language Model frameworks.
• Provide technical guidance and support in the AI domain to teams under incubation that develop AI products.
• Analyse and interpret data to provide actionable insights and recommendations.
• Optimize and fine-tune AI models for performance, scalability, and accuracy.
• Assist in the technology aspects of the structured AI product incubation and acceleration program.
• Ensure AI Products and experiments are developed in alignment with Organization’s core risk, data protection, technology risk management policies, and regulations.
• Contribute to the implementation of rigorous quality assurance processes to maintain the highest standards of AI solutions.
• To work on the delivery of high-quality AI products, continuous improvement, experimentation, and development of Organization’s AI expertise.
• Collaborate with cross-functional teams, including technology, AI, and business stakeholders, to integrate AI solutions into products and services.
• Work with external partners, including higher education institutions, start-ups, and hyperscale’s expert teams and government agencies.
• Contribute to a culture of innovation, continuous learning, and knowledge sharing within the AI Lab.
• Mentor and guide junior engineers in AI and machine learning best practices.
• Contribute to the development of AI talent through participation in education and training programs.
• Engage with the external AI ecosystem to stay updated with the latest trends and advancements.
• Represent organization at industry events and conferences to showcase the company’s AI capabilities.

Skills Requirement

• Bachelor’s degree in Computer Science/ Artificial Intelligence/ Machine Learning, or a related field.
• Proven experience 3-5 years in developing and deploying AI models and algorithms.
• Strong technical background in data, AI, and modern cloud infrastructure.
• Good programming skills in languages such as Python, R.
• Experience with machine learning frameworks and libraries (e.g., LLM frameworks, Computer Vision, NLP frameworks, TensorFlow, PyTorch, scikit-learn).
• Knowledge of data preprocessing, feature engineering, model evaluation, MLOPs, LLMOps techniques.
• Familiarity with cloud platforms and services (e.g., AWS, Google Cloud, Azure).
• Excellent problem-solving skills and attention to detail.
• Ability & Passion for innovation and a drive to position at the forefront of AI in the Insurance industry/domain.

Role Overview:

We are seeking a dynamic and results-oriented Customer Experience & Operations Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client experiences while driving growth and efficiency within the studio.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

Client Experience:

• Role model as the brand ambassador for BeFound with a heart for our clients and sense of care throughout the client’s journey.
• Be the first point of contact for any escalation cases to management.

Operational Excellence:

• Lead and manage the daily operations of Befound Studios to ensure smooth and efficient functioning.
• Identify opportunities to improve operational workflows and implement best practices to enhance client satisfaction and team productivity.
• Develop, refine, and enforce standard operating procedures (SOPs) to maintain consistency and quality.

Team Leadership:

• Manage and mentor a team of Client Success Specialists, ensuring high performance and a client-centric approach.
• Provide training, support, and feedback to foster professional growth within the team.
• Schedule and allocate resources effectively to meet client and studio needs.

Collaboration:

• Work closely with cross-functional teams, including skin analysis experts, makeup artists, creatives, and marketing professionals, to deliver cohesive and exceptional services.
• Act as a liaison between operational staff and management to ensure alignment with strategic goals.

Strategic Growth:

• Partner with the management team to identify growth opportunities for the studio.
• Contribute to the development and execution of strategies to improve client acquisition, retention, and overall studio performance.
• Analyse operational data and generate reports to provide actionable insights for studio improvement.

Qualifications:

• Heart for people, takes initiative to go the extra mile in delighting clients.
• At least 5 years of experience in Customer Experience / Services and Operations management, preferably in the beauty, wellness, or service industry.
• Excellent interpersonal skills with the ability to build long term relationships and rapport, establish trust with clients and teams.
• Proven experience leading teams and driving operational excellence.
• Familiar with CRM systems, workflows and digitally savvy and resourceful to identifying best platforms for our team and clients needs
• Exceptional organizational and multitasking abilities, with a keen eye for detail.
• Ability to work collaboratively with cross-functional teams and adapt to a dynamic environment.
• Able to work on rotating weeks (Mondays to Saturdays / Tuesdays to Saturdays)

What We Offer:

• A work-from-studio environment in a fast-growing, pioneering start-up.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

ROLE OVERVIEW:

• Drives the integrated the organization’s Brand strategy, focusing on brand activation, positioning, marketing, and communication activities.
• Engages with media, public relations, and communication channels to establish and promote the "Well-being movement" represented by the brand.

RESPONSIBILITIES:

1. Brand Marketing and Communication Development

• Develop and execute PR and marketing strategies for brand activation and ESG/impact investing initiatives.
• Manage campaigns in public relations, content curation, production, and channel management.
• Promote the brand as the "Impact and Green Future" leader.

2. Communication Strategy

• Raise internal awareness about sustainability and encourage actionable initiatives (e.g., carbon footprint reduction).
• Align messaging for cross-functional and cross-border teams to ensure strategic consistency.

3. Brand Strategy and Messaging

• Create PR and marketing narratives for the brand's impact pillars (Advocacy, Business, Investment, Philanthropy).
• Design and update branding tools like brand guides, playbooks, and management software for internal and external use.

4. Campaigns and Market Insights

• Analyze market trends to refine PR and marketing strategies.
• Work with the partnership team to identify and execute joint campaigns with partners and sponsors.

5. Media and Content Management

• Act as a corporate spokesperson, managing press releases, media inquiries, and public engagements.
• Oversee content creation for digital platforms, including social media, blogs, newsletters, and videos.
• Develop internal communication strategies to engage employees and align them with the brand's vision.

6. Event and Community Management

• Collaborate with event teams to promote networking events through PR and marketing.
• Build relationships with key stakeholders and maintain a robust media and partner network.

REQUIREMENTS:

• 10+ years in corporate communications, sustainability, and PR/marketing.
• Expertise in ESG, impact investing, and sustainability communications.
• Track record in managing external communications, PR campaigns, and media relations.
• Experience in building cross-functional and cross-border PR and marketing strategies.
• Ability to develop PR/marketing kits (e.g., playbooks, software) for internal and external stakeholders.
• Strong analytical skills for market research and campaign optimization.
• Proficiency in managing budgets and evaluating ROI on initiatives.
• Skilled in digital and traditional communication platforms.
• Proven ability to lead and integrate cross-functional teams.
• Strategic collaboration with partners, sponsors, and stakeholders.
• Strong communication and interpersonal skills.
• Ability to inspire and align diverse teams towards organizational goals.
• Adaptability to rapidly changing market and media trends.

EA License Number: 23C1935 | EA Personnel Number: R1551292

[Job ID: 669433]

Responsibilities:

• Lead and manage the sales team (e.g., Sales Representatives, Promoters) to achieve sales targets and business goals.
• Enhance sales coverage efficiency through data analysis and insights.
• Optimize ROI by implementing new initiatives and negotiating effectively.
• Collaborate with the marketing team to ensure seamless trade execution.
• Provide feedback on sales and operational challenges, competitor promotions/pricing, and market trends.
• Oversee all sales and trade activities at assigned outlets.
• Implement Sales & Merchandising strategies, ensuring adherence to FIFO (First-In-First-Out) practices.
• Build, maintain, and strengthen relationships with both existing and new customers.
• Participate in promotional activities, events, and seminars as required, including working on weekends and public holidays.
• Undertake any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant experience in the FMCG industry (Household goods/consumer goods/baby-care products), with a preference for experience in the e-commerce channel.
• Prior experience in sales account management for modern trade and/or managing a team of sales representatives.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint), SAP, or equivalent tools.
• Strong attention to detail, excellent business acumen, and a passion for research, data analysis, and problem-solving.
• Strong analytical and management skills.
• Proficiency in Microsoft Business Centre.
• Possession of a driving license and own vehicle.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Working location – Funan, subsequently at UBIX

Working hours – 8.30am to 6.15pm Monday to Friday

salary - up to 4k

• Channel Operations & Issue Resolution:Ensure smooth execution of daily channel operations, including inquiries, escalations, and issue resolutions.
  Act as the first point of contact for channel-related issues, providing timely resolutions or escalating as needed.
  Draft responses for clearance by ServiceSG’s Service Transformation & Planning Team.
  
• Knowledge Management & Documentation:Troubleshoot operational problems and maintain a knowledge base of cleared responses.
  
• Process Improvement & Training:Collaborate with the Quality Assurance Specialist to implement process improvements.
  Support training initiatives to improve team efficiency.
  
• Feedback & Communication:Provide insights to the team lead regarding recurring challenges and process improvement opportunities.
  Communicate and coordinate with internal and external stakeholders to resolve operational challenges.
  
• Administrative Support & Reporting:Maintain accurate records of operations activities.
  Assist in preparing reports and metrics for internal reviews and meetings.
  

How to Apply: Send your resume to:

JOB SUMMARY

The role holder is responsible for the following:

• Support the implementation of Client Management Model and its agenda across the ASEAN region.
• Target improvement in frontline & client experience in terms of Efficiency, TAT, productivity, and process improvements.
• Delivery of Client Management change projects, remediation activities across the country / region
• Work closely with countries, GBS and Performance Management to ensure that ASEAN governance metrics are well under control.
• Manage the Cost and Headcount within budget.
• Delegate of Client Management, Cluster Head, ASEAN, in various meetings when required.
• Incumbent to have good working knowledge of Corporate and Investment Banking and policies & procedures around AML and CDD.
• Expected to play a key role in internal stakeholder management within ASEAN and with relevant partners in other regions and in the Group.

RESPONSIBILITIES
Strategy

• Fully understand the CIB business strategy and leadership expectations and ensure Client Management activities are effectively managed in accordance with the Bank’s strategic intent.
• Focus on service differentiation based on client segment / tiering and value. Ensure that the model is scalable, best-in-class, client-focused and fit for purpose of client delight.
• Engage all the relevant impacted teams across businesses, functions, and stakeholders to ensure Client Management seamlessly integrates into the overall TOM of CIB with minimal business disruptions.
• Ensure alignment between CIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps.
• Ensure alignment between onshore and offshore teams in accordance with the overall onshore-offshore client delivery model.
• Reinforce synergy between countries, regions and hubs, through close communication and consistency of standards.

Business

• Develop awareness of business changes, predict challenges and identify opportunities to optimise people & processes and add value to client & frontline.
• Align the priorities of Client Management with those of the business segments and region.
• Responsible for contributing to and ensuring adoption of relevant COO initiatives.
• Continuously evaluate and identify operational risk implications of business strategies and programmes, and provide guidance on any operational risk remediation actions.
• Effective relationship and key stakeholder management with and across the networks to identify and address issues/ concerns.

Processes

• Support the Cluster Head in establishing a clear and uniformed approach towards implementation of the global operating model for all Client Management related processes (CDD, Account Opening, Account Maintenance, Credit Documentation, MIS, and off-boarding), and adherence to DOIs.
• Continuously improve productivity and efficiency of processes and people.
• Drive a strong results-oriented Client Management team supported by robust data-enabled performance management tools.
• Share and replicate best practices with other Regional / Country Client Management Heads / Teams

People & Talent

• Ensure completion of all Client Management training programmes within the region for all staff executing relevant processes.
• Ensure team structure / capacity is reviewed to enable effective delivery of operations & change agendas based on the bank’s strategic focus and business needs.
• Manage headcount requests in the region.
• Track headcount and cost efficiencies against targets.

Risk Management

• Continuously evaluate and identify operational, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks in country/region.
• Provide insights and highlight risks/ mitigation to governance forums, and group teams based on understanding of country & regional dynamics and MIS & analytics.
• Manage remediations as required to ensure capability, process, or data/ docs are brought up to a best-in-class standard over time.

​​​​​​​Governance

• Track the key performance metrices across the countries in ASEAN. Facilitate right intervention to ensure that the markets are ahead of the Business Restriction Framework thresholds.
• Ensure a clear and uniformed approach towards adherence of the global operating model for all Client Management related processes, and adherence to DOIs.
• Delivering effective governance for Client Management within the region in compliance with applicable internal policies and external laws and regulations

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Client Management Team to achieve the outcomes set out in the Bank’s Conduct Principles: Financial Crime Compliance; The Right Environment
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CIB Business / CIB Business Development
• CIB COO Office
• Client Management Country Heads
• Client Management CoE
• GBS Hubs / Heads
• CIB CC Ops Performance Management Team
• CIB CC Ops Business Management Team
• Risk and Control Team

Other Responsibilities

• Embed Here for good and Group’s brand and values in first line operational risk management.

Our Ideal Candidate

• 5+ years of relevant working experience in Banking domain
• Demonstrated history of applying sound judgement with critical thinking skills and courage necessary to perform a control role and maintain effective working relationships.
• Good understanding of the business – preferably on the job business experience in CIB
• Good knowledge of the region – preferably on-the job experience in the region
• Good interpersonal skills in networking and influencing decisions.
• Good communication skills – oral, written and presentation
• Strong analytical skills, detail-focused with the ability to interpret large volume of information.
• Problem solving skills with ability to influence across all levels of business.
• Relevant business experience in operations, business analysis or project management would be an advantage.

Role Specific Technical Competencies

• Analytical Thinking
• Budget Management
• Data Gathering and Reporting
• Operational Functions
• Problem Solving
• Process Improvement

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Team Lead (Satellite, C#)

Team Lead - Software (Satellite) is responsible for driving the design and architecture of satellite mapping software systems. The incumbent is required to lead the software team in implementing design, testing, verification, and validation of all software components. Implementation of cybersecurity measures for software applications and planning for software maintenance, training, and consultancy to users on the deployed software is required.

Job Responsibilities

• To lead the software team in implementing design, testing, verification, and validation of all software components.
• Having experiene involving Mapping, Geospatial software implementation experience.
• Experience in handling Geospatial, Satellite, Radio or Geo-Insights technologies.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Having good experience in handling the design and architecture of Satellite ground control and antenna management software systems.
• Strong in developing Full stack applications using C#, .Net.
• Knowledge of CyberSecurity (an advantage).
• Experience in handling Geospatial or Mapping related software development.
• Good experience as a Team Lead in leading the software team in implementing design, testing, verification, and validation of all software components.
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C# and .Net
• Knowledge of Geospatial/ Satellite/ Mapping.
• Good programming methdology background.
• Knowledge in Computer Engineering or related field.
• Singaporean only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.


Responsibilities:

• Coordinate data migration activities between Business Analysts (BA), Data Analysts (DA), IT, and Business teams across all branches.
• Establish a data migration framework and ensure alignment with the target operating model (TOM) requirements.
• Identify and roll out tools for use by the data migration team.
• Develop and implement a project reporting framework to track status and progress.
• Create transparency in the migration process and conduct risk assessments.
• Lead the data migration governance framework, reviewing and approving key decisions.
• Report directly to the Project Manager for updates to the steering committee.

Requirements:

• Min. Bachelor’s Degree in IT or any relevant field.
• At least 5 years of experience in IT Service Management (ITSM), including all phases.
• At least 5 years of experience in Business requirement gathering and definition.
• At least 5 years of Banking industry experience, with knowledge of bank products such as Deposits, Loans, Remittance, Trade, Treasury, etc.
• Possess 5 years of project management experience with minimum 1 year of data analysis experience.
• Systematic knowledge of ITSM (e.g., ITIL).
• Possess strong business communication skills in English and Japanese (to liaise with Japanese speaking stakeholders and clients).
• Experience with client engagement and team management.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Test Engineer

Our reputable client is looking for a System Test Engineer Lead (Selenium) to handle test plan, design, planning and setting up Test Lab. The incumbent is required to lead Installation, checkout, integration and testing (ICIT) at customer’s sites.

Responsibilities:

• Involved in System Test Plan and System Engineering Design.
• Responsible for Planning and Setting up Test Lab and conduct Factory Acceptance Test.
• The ability to perform Troubleshooting and Resolving System Faults and Perform On-Site Acceptance Test.
• Involved in lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

• Strong in performing System Test and Design.
• Strong knowledge in handling Infocomm Technology, RedHat Linux, Virtual Environment, Network Security.
• Experience in handling System Test Plalnning and Troubleshooting.
• Minimum 5 years of System Test experience using Selenium.
• Experience in leading a Team of Engineers.
• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Singaporeans Only.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Purchasing Executive

5.5 days
Mon-Fri: 9am-530pm || Sat: 9am-12pm
$2800-$3800
Pioneer Rd (Transport Provided from Joo Koon MRT)

Job Scope:

• To perform company requisitions and purchases in accordance to policies & procedures
• Liase with supplier on price negotiation, delivery, quality, discrepancies, etc
• Compare and evaluate offers from suppliers
• Issuance of Purchase Order
• Explore new suppliers with better quality, price, service and commercial terms
• Updating of approved supplier/vendor list in the server
• Assist in preparing cost budget
• Preparing cost report
• Other related duties as assigned by superior

Job Requirement:

• Experience in purchasing/QS
• Minimum Diploma level or equivalent with at least 1-2 years of relevant working experiences
• Hands-on experience with purchasing software

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

The Data Analytics and Reporting Platform Technology Team in Payments is focused on providing innovative banking solutions that will support long term banking data storage, data processing, reporting and analytics. JP Morgan Chase processes trillions of dollars a day and settles some of the most critical global financial transactions.

As a Lead Software Engineer at JPMorgan Chase within the Payments Technology Software Engineering Group, your primary role will be to solve business problems through innovative and engineering practices. Your extensive knowledge and expertise will be applied across all aspects of the software development lifecycle. You will be expected to continuously collaborate with various stakeholders to maintain focus on shared objectives. Our culture encourages experimentation, continuous improvement, and learning in a collaborative and thought-provoking environment that values diversity of thought and creative solutions for our global customers. As passionate advocates for software solutions, we aim to deliver real and measurable business value. We appreciate creative innovators who are analytical thinkers with a bias for action in problem-solving. Utilizing design thinking and agile processes, we strive to align our solutions with the rapidly evolving market expectations. Joining our team means becoming part of a global network of inspiring and curious technologists dedicated to modern software delivery processes like continuous delivery, operational visibility, and automation. Besides your strong technical expertise, we expect you to voice out opportunities for improvement and engage in active learning to keep your skills updated.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

• Develops secure high-quality production code, and reviews and debugs code written by others

• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems

• Leads evaluation sessions with external vendors, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture

• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies

• Provides overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks

• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• BS/BA degree in Computer Science, Engineering, Mathematics or related disciplines

• Minimum 12 years of experience of applied experience delivering system design, application development, testing, and operational stability

• Strong proficiency in Java8+, Spring Boot and other Spring modules like Spring MVC, Spring data JPA, JDBC Template.

• Expertise in building RESTful Web Services and microservices using Spring framework.

• Expertise with modern front-end technologies like Reactjs

• Experience with processing large volumes of near real-time data via messaging platforms such as Apache Kafka.

• Experience with persistence technologies such as relational and NoSQL platforms.

• Hands-on experience with any container technologies such as Docker and Kubernetes

• Proficiency in automation and continuous delivery methods. Proficient in all aspects of the Software Development Life Cycle. Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security

• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

• Good knowledge of the financial services industry and their IT systems, preferably Payments Domain. Practical cloud native experience, AWS

Preferred qualifications, capabilities, and skills

• Knowledge of Apache Flink to process real-time Kafka messages

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=374100eabc67cba0a8290d27bbd934d1

Roles and responsibilities

Develop applications

· Support the development of the application concept,interface design, and architecture

· Support the development of program logic for new applications and features

· Integrate applications with back-end databases

Implement applications

· Support in developing software release plans

· Support testing of the developed applications

· Deploy applications according to specifications

· Investigate issues and conduct root cause analysis

· Apply bug-fixes

· Document implementation procedures

Optimise applications

· Collect user feedback and generate system report on application performance

· Support the integration of new products with existing applications to improve the functionality and/or design

· Support to apply the automation deployment processes and ensure system stability with DevOps teams

Maintain applications

· Support the maintenance and update of an existing application

· Support monitoring of compliance to security measures

· Solve routine problems that occur within applications

· Document the application’s technical architecture, code changes, issue resolutions and procedures

Requirements

· Graduate Diploma, Professional Degree in Computer Science, Information Technology

· Relevant work experience in software product development and life cycle

· Strong experience in API design and implementation

· Experience in application architecture design and database design

· Hands-on development experience for Backend application (C#, .Net Core)

· Experience in AWS or Azure

· Experience in Microservices design and development will be advantageous

· Knowledge and experience in application design patterns

· Proactive and meticulous

· Value driven and versatile

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Responsibilities

• Lead the development of Salesforce configurations, customizations, and integrations.
• Ensure the development team adheres to technical designs and coding standards.
• Lead the Salesforce Environment readiness for development with team
• Proficient in Custom objects, fields, validation rules, and workflows Apex triggers, classes, and batch jobs, Lightning Web Components (LWC) and Visualforce pages, Data models and security models (profiles, roles, permission sets), APIs and integrations with third-party systems, Custom Metadata
• Salesforce built to meet the customer environment standards and within the Salesforce Governance limit.
• Review and approve technical deliverables, including code, configurations, and integrations.
• Conduct regular code reviews to ensure quality, performance, and scalability of solutions.
• Develop prototypes and proofs-of-concept for complex features or functionality.
• Provide technical guidance to the team for resolving blockers and addressing challenges.
• Ensure alignment of the build phase deliverables with the functional requirements and solution design.

Requirements:

• Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.
• Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations
• Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.
• Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication
• In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.
• Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).
• Proven ability to manage and mentor offshore teams effectively.
• Excellent leadership, communication, and stakeholder management skills.

Job Responsibilities

Corporate Tooling team in GMET Shared Platforms is responsible for process automation & re-engineering to simplify complex processes and provide benefits like Improved Efficiency & Productivity, Commoditized & Industrialized processes, Reduced Operational Risk and Measurable & Accurate Outcomes.

• Lead and manage a technical team with focus on delivering banking systems and solutions.
• Implement Python based full stack application instances; analyze the impact on current/new system, research problems and design and implement optimal solutions. Maintain an awareness of the latest technological trends and developments to introduce new processes and products to make things better for the users.
• Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.
• Partner with Solution and Enterprise Architects to deliver technical innovations in support of emerging business needs and progressing these ideas from concepts to working solutions.
• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.
• Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.
• Communicate effectively with vendors and internal teams on technical delivery and system maintenance.
• Enforce technical quality in all aspects of project delivery.
• Lead, mentor, and provide technical decisions to develop internal technical team to improve productivity and enhance job satisfaction.
• Perform technical audits to identify lapses in system and recommend upgrade and updates.
• Leading and contributing to cross-team improvement initiatives relating to agile methods, CI/CD tools, people, architecture, project management and governance, including further adoption and improvements to the Bank’s System Development Methodology (SDM)

Job Requirements

• At least 8 years of experience in technical delivery and/or technology implementation
• Experience in supporting implementing large-scale, highly available applications or large project implementation.
• Strong experience with Python based backend and high-end frontend frameworks.
• Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development
• Good interpersonal and communication skills, both verbal and written.
• Solid experience in solutioning and system design
• Experience in designing and implementing integration with MQ, microservices and high-volume batch processing.
• Strong experience in unit testing concepts and implementation for python & JavaScript components
• Solid experience in object-oriented design techniques, UML, and object modelling
• Experience with a variety of source control and development tools.
• Experience with Dev-Ops concepts, practice, and tools.
• Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.
• Hands on experience in development using following technical stack:Frontend development: Vue/Nuxt3, CSS (SCSS).
  Backend development: Python/Django/REST API Frameworks.
  OS skills: Linux/Unix with Shell Scripting.
  Database skills: MS-SQL / Oracle. (Design, Query using SQL , Optimize Queries).
  

• Manage and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more. Additionally, oversee network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile, and remote devices.
• Ensure automated system backups, successful execution of recovery and disaster recovery plans, and timely application of patches. Monitor system resource usage to optimize performance.
• Collaborate with external vendors to uphold Service Level Agreements (SLAs).
• Prepare and maintain technical documentation, including administration and user guides.
• Provide technical support for both local and overseas branch users across LAN and WAN environments, maintaining strict security standards.
• Identify and evaluate products, solutions, vendors, and suppliers to meet project requirements.
• Deliver Level 1 and Level 2 support while leading or contributing as a team member in various projects.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field; CCNA certification is an added advantage.
• At least one year of relevant work experience.
• Proficient in enterprise networking, including the implementation and support of WAN, LAN, and VPN optimization.
• Experienced in managing Microsoft Server 2012 and later versions, Microsoft 365, and Google Suite products and services.
• Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with hardware including Alcatel PABX, FortiGate devices, Cisco equipment, and Unifi Wireless Access Point Controllers.
• Strong understanding of Cyber Risk and Cybersecurity principles; knowledge of PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux systems is a plus.
• Skills in API/Web Programming and Database Administration are considered an asset.

To apply, please visit www.gmprecruit.com and search for Job Reference:24986

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.