Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 5,000.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 5,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $6,400 per month
• Contract Duration: 10 months

Key Responsibilities

• Streamline and automate the revenue collection reconciliation between revenue collection platforms, revenue sub-systems and WorkDay.
• Review and streamline the existing accounts receivable billing requests.
• Establish new existing Standard Operating Procedures (SOP) and review existing SOP for accounts receivable.
• Support and provide advisory to the divisions on all receivables matters.
• Ensure GST compliance in accounts receivables.
• Liaise with internal and external auditors on accounts receivables queries and requests.
• Manage General Ledger to ensure transactions are properly recorded to align to reporting needs.
• Prepare audit schedules and follow up on outstanding items.
• Prepare GST submission to ensure that GST submissions are submitted in compliance to GST Act.
• Perform daily Bank Reconciliation and settlements among respective bank accounts.
• Perform any other duties assigned.

Key Requirements:

• Degree in Finance/ Accountancy or any related field.
• Minimum of 3 years of experience in AR/GL experience
• Knowledge of software tools such as MS Office, Excel, Workday for data entry purposes

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job Summary

The Senior Social Work Care Manager is responsible in the implementation of care plans for clients to meet the Foundation’s mission and operational targets and providing interventions enabling the older person to live in optimal health.

The role holder will assist the Head of Programme and Clinical Head from the Care Management Service department to carry out administrative work in the delivery of social services to our senior clients and caregivers. He/she shall utilise the system for processing information and statistics, conduct home visits and render assistance in financial assessment procedures.

Key Responsibilities

• To be responsible as the assessor, facilitator, and advocate for the clients’ interest, to meet operational targets of the Foundation and the funding authorities.
• To be responsible for the social work assessment and care planning.
• Work with the interdisciplinary team input to strategize and implementation care management interventions to meet the team and client care needs. Update and evaluate the progress in timely manner before discharging clients to the longer-term stakeholders in the community as per funder’s requirement.
• To initiates and participates in quality improvement and evidence-based projects and implements quality improvement activities within their own area of work. The staff also contributes to the planning of client/ caregiver education, groupwork and programmes.
• To provides supervision to ACM, interns and contributes to continuing professional development activities for the ACM or peers.

Key Requirements

• Post Graduate Diplomq in Social Work
• Degree in Social Work or other relevant disciplines
• State registered social worker, registered with the Singapore Association with Social Worker is preferred
• Has at least minimum 4-5 years working experience.
• Professional certification or diploma in counselling is preferred
• Courses on care management is preferred.

Relevant Experience

• Working experience and enjoys working with older people.
• Work as case management or care coordination will be added advantage.
• A good team player, positive and have empathic skills
• Possive Good IT knowledge and skills
• Penchant for working with the elderly and conducting home visits.
• Fluent in English, Mandarin and 1 local dialect as ther role is require to communicate varies languages with senior person.

Salary listed is indicative and will be commensurate with experience and qualification.

We sincerely regret that only shortlisted candidates will be notified.

About our client: Our client is a leading global specialty chemicals manufacturer.

*Please note that this role will be based in Jurong Island (live plant environment).

About the role:

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout the fiscal year to achieve department goals.
• Ensuring that the relevant maintenance strategies, as well as industry best practices, are applied to the activities for maintenance and modifications in the plant to achieve reliability and availability of plant equipment of the highest level.
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents.
• Ensure all Mechanical and E&I maintenance activities are carried out by the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System and best industry maintenance practices.
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant.
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction.
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards.
• Line management responsibility for Maintenance team members.
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant.
• Approval of requisition for new equipment and maintenance spares.
• Approval of Contractors’ daily timesheets.
• Approval of the daily maintenance activities and modifications in the plant.
• Approval of grade change maintenance activities, in consultation with the production department
• Planning and managing the shutdown maintenance.
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner.
• Assessment and review of in-house contractors’ performance and the contract.
• Undertakes special assignments or projects as directed by the Manufacturing Director.

About you:

• Degree holding in Electrical / Instrument / Mechanical Engineering, with 10 - 15 years of work experience in plant maintenance.
• Experiences in the chemical industry in Singapore as a Manager or Assistant manager.
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities.
• Experiences as E&I Process/Maintenance Engineer at a chemical plant or manufacturing facility.
• Better to have knowledge about and to be familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment.

*Only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No R1325507

Job Highlights

Contract Duration: 11 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Prepare/verify data to meet the requirements and specification for the testing process to backend system.
• Support the migration of grantee records as part of onboarding grantee.
• Support day-to-day system operations & maintenance of system.
• Support to identify and respond to issues raised by division during integration testing and implementation.
• Support data archival and activities to decommission existing grant systems (iGMS & OGMS).
• Other Admin/Operational support where required.

Job Requirements

• Only Singaporean need to apply.
• Degree in Information Technology, Computer Science or relevant fields.
• Minimum 2 years of Project Management experience,
• Experience in using agile methodology is advantageous

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Key Objective

To provide comprehensive support for office operations and employees, ensuring the workplace is always in optimal condition, employees can work efficiently, and travel arrangements are seamlessly managed.

Primary Responsibilities

Administrative and Clerical Support

• Oversee day-to-day clerical tasks and administrative duties, such as scheduling meetings, managing office equipment, ordering supplies and stationeries, and coordinating services like carpet cleaning and pest control.

Travel Management

• Handle all travel-related arrangements, including flights, accommodations, visas, and transport within Singapore.
• Monitor and manage the travel approval process and coordinate with travelers regarding monthly travel invoices.
• Serve as a backup for travel arrangements for other regions and the Leadership Team in the absence of the Executive Assistant or HK Administrator.
• Maintain and update corporate rates for hotels on an annual basis.

Office and Facility Oversight

• Manage facility vendors, including cleaning and catering services, ensuring a well-maintained office environment.
• Oversee vendor contracts and conduct negotiations to ensure cost-effective solutions.

Invoicing and Payments

• Ensure timely processing of purchase orders via SAP, and actively monitor the payment of monthly invoices.

General Administration

• Greet visitors professionally and manage reception duties as needed.
• Handle incoming and outgoing correspondence, including couriers and letters.
• Ensure adherence to all company SOPs and protocols.
• Provide backup support for managing leave records during the absence of the HK Administrator.
• Coordinate passes for new hires and guests with GAP admin.
• Collaborate with the guardhouse to facilitate visitor access.
• Announce office closures for public holidays as applicable.
• Maintain the Global Office Management (GOM) employee contact list.
• Organize and lead company events.
• Support additional tasks as needed to meet department and company goals.
• Assist the Global HR Team with ad hoc tasks.

Company Transportation

• Manage employee transportation arrangements.

Onboarding New Employees

• Allocate workstations and provide necessary supplies and equipment to new employees.

Core Skills and Competencies

• Strong multitasking abilities in a fast-paced environment.
• Adaptable, agile, and versatile.
• Critical thinking with strong analytical skills.
• Detail-oriented and highly meticulous.
• Proactive and innovative.
• Team player with excellent project management skills.
• Strong communication and interpersonal abilities.
• Resilient and open to change.
• Knowledgeable about health and safety regulations.

Qualifications and Experience

• A degree in Business Management or a related field.
• At least 10 years of experience in office administration and management.
• Extensive experience in managing global travel arrangements.
• Previous experience as an Executive Assistant or Personal Assistant is a plus.
• Proficient in digital tools and technology.

Job Title: Retail Operation Manager

Job Type: Full-Time

About Us:

At AZ OPTICS CENTRE, we are dedicated to providing exceptional eyewear solutions and outstanding customer service. We are seeking a dynamic and experienced Retail Operation Manager to join our team and lead our spectacle shop to new heights.

Key Responsibilities:

• Oversee daily operations of the retail shop to ensure smooth functioning and achieve sales targets.
• Manage staff, including hiring, training, and performance evaluations.
• Develop and implement operational policies and procedures to enhance efficiency.
• Maintain inventory levels and oversee stock management.
• Ensure high standards of customer service and satisfaction.
• Analyze sales performance and prepare reports for management.
• Collaborate with marketing to develop promotional strategies.

Qualifications:

• Minimum of 3 years of relevant experience in retail management, preferably in the optical industry.
• Diploma or degree in Business Management or a related field.
• Full Certificate Optician is required.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in inventory management systems and retail software.
• Ability to work on public holidays and weekends.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A supportive and friendly work environment.

Job Listing: Manager - F&B

Working Days: Monday to Saturday
Location: Bukit Merah
Salary: Base Salary: $3500 - $5000

ABOUT THE ROLE:

As an Manager in the F&B sector, you will report to the Operations Manager (OM) and join the Operations Team on an exciting journey. This role offers opportunities to deepen your understanding of managing food courts and coffee shops.

DUTIES AND RESPONSIBILITIES:

Operations:

• Lead a team of Food Court salespersons to achieve sales targets and enhance overall outlet performance.
• Guide F&B Supervisors to ensure smooth daily operations.
• Set clear directions and provide guidelines to the operations team in accordance with company SOPs and workflows.
• Build and maintain strong relationships with landlords, relevant authorities/agencies, and stall tenants.
• Support inspections from authorities (e.g., NEA, SFA, Civil Defense) during outlet evaluations and follow up on necessary actions.
• Collaborate with landlords on building matters, joint promotions, and events.
• Market food stalls to tenants and ensure timely rental collections.
• Oversee lease renewals, negotiate terms, and follow up with stall tenants.
• Source qualified tenants and food offerings to fill vacant stalls, ensuring full occupancy.
• Propose activities based on market demand.
• Initiate prompt legal actions for debt recovery (e.g., stall rentals) to minimize credit losses.
• Manage daily sales settlements.
• Partner with Business Development and Project teams to identify new business opportunities and oversee renovations.
• Ensure financial and operational performance for the designated food courts and coffee shops.
• Collaborate with senior management and financial teams on outlet budgets.
• Develop comprehensive business plans and provide regular performance reports, including sales and budget analyses, to senior management.
• Suggest strategies to improve the profitability of outlets.
• Uphold and enhance quality and service standards.
• Mentor employees through ongoing feedback and performance expectations.
• Conduct regular inspections of hygiene, service quality, and product standards, providing feedback to stall tenants.
• Ensure stall pricing aligns with agreements.
• Evaluate the performance of stall tenants.
• Supervise stall tenants and cleaning contractors to maintain high service quality and cleanliness.
• Conduct weekly and monthly outlet meetings.
• Ensure maintenance and engineering work proceeds according to schedule.

Administration:

• Review staff performance and recommend actions for confirmations, promotions, and training.
• Address disciplinary issues, grievances, and conflicts within the team.
• Manage termination procedures in line with company guidelines.
• Effectively communicate company policies and procedures to team members and stall tenants.
• Oversee outlet float, petty cash, and daily sales collections.
• Ensure accuracy in daily sales reporting and timely banking.
• Submit outlet reports promptly.
• Prepare and submit monthly reports to senior management.
• Implement cost control measures for all expenses according to budget.
• Take necessary actions against stall tenants and contractors for non-compliance with service standards and agreements.
• Perform any other assigned tasks as needed.

JOB REQUIREMENTS:

• Passion for the F&B industry and its operational processes.

Managing Bar Operations

· Implements agreed upon beverage policy and procedures throughout the property.

· Manages in compliance with all local, state and Federal beverage and liquor laws.

· Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.

· Monitors adherence to all liquor control policies and procedures.

· Attends pre- and post-convention meetings as needed to understand group needs

· Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

· Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

· Manages to achieve or exceed budgeted goals.

· Ensures compliance with all Bar policies, standards and procedures.

· Maintains food handling and sanitation standards as per Marriott International hygiene standards.

· Manages inventories according to budget and business levels.

· Assists with developing menus and promotions as necessary.

Leading Bar Team

· Trains staff on liquor control policies and procedures.

· Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

· Ensures employees understand expectations and parameters.

· Communicates critical information to the Bar staff regarding each event.

Ensuring Exceptional Customer Service

· Provides excellent customer service.

· Interacts with guests to obtain feedback on product quality and service levels.

· Responds effectively to guest problems and complaints.

· Empowers employees to provide excellent customer service.

· Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

· Provides feedback to individuals in an effort to improve service performance.

· Reviews Guest Voice & TripAdvisor comments and guest satisfaction results with employees.

Managing Human Resource Activities

· Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Participates in the development and implementation of corrective action plans.

MANAGEMENT COMPETENCIES

Leadership

· Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.

· Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.

· Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.

· Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

· Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.

· Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

· Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

· Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

· Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.

· Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

· Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

· Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

· Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

· Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.

· Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges

Bar - Knowledge of general bar operations including local and state liquor regulations; liquor, beer, and wine brands; inventory management for bar operations; preparation and presentation of drinks; management of banquet bar operations; knowledge of Training in Intervention Procedures in the Service of Alcohol or equivalent programs to ensure fluency in safe service of alcohol.

Bar Concepts - Promotion of beer, wine, and spirits to drive awareness and sales; marketing restaurant and bar concepts and events; knowledge of industry trends in food, beverage, and design to maintain competitive.

Finance/Accounting - Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.

Food and Beverage Sanitation - Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment. Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.

Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.

Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.

Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Job Specification

Educational/ Academic Requirements - Diploma or Degree in Food & Beverage, Hotel Management or related major. Food & Beverage related professional certifications desired.

Experience - 4 years’ experience in related professional area.

Specific Knowledge & Skills Required - Knowledge on bar operations.

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Strong coordination and communication skills to manage project team activities
• Good sense of problem locating, priority, and time management
• Result oriented, with strong analytical and problem-solving capabilities, able to drill down to details to ensure the progression for the respective projects
• Good reporting/documentation skills to ensure timely, clear, and concise information flow among all stakeholders
• Passionate and able to multitask and learn in a fast pace environment, comfortable to face with urgent requests with clear mindset of processes
• Technical skills/background in network/system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT/Computer - Software or equivalent.

Store manager in 7-11

Able to work 3 shifts, weekends and public holidays

Have to perform cashier duties,management of daily store activities eg ordering and ensuring proper stock rotation

Managing inventory level and overseeing maintenace,cleanliness of store

Ensuring customer service carried out

Management of compliance and safety

Monitoring of KPI like sales target, customer satisfaction

Job Summary:

We are searching for a dynamic Senior Manager of Sales to lead the sales team and to drive revenue growth. In this role, you will establish sales strategies, identify new opportunities, manage key client relationships, enhance client satisfaction, and provide guidance to the team members.

The ideal candidate will possess a proven record of success in sales leadership, strong analytical skills, and the ability to inspire and motivate a team.

Responsibilities:

• Lead a Sales team to prospect and qualify new business opportunities to increase market share within the assigned portfolios including core duties:

1. Upsell and cross-sell to grow new revenue streams.
2. Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for product/service sales
3. Create business value for the client
4. Provide value-focused solution selling

• Analyse sales and client data to identify market trends and estimate market demand.
• Plan, develop & implement strategic sales strategies & territory account plan to foster a long-term relationship with the client.
• Operational excellence in managing prospects and pipeline reporting including establishing sales forecasts, and creating lead generation plans to ensure a substantive sales opportunity pipeline.
• Plan & propose pricing approaches to support sales and market growth strategies.
• Provide trends and market feedback to senior management.
• Work with pre-sales teams, service delivery team and other internal stakeholders to meet client needs.
• Convert sales opportunities to client accounts:

1. Develop sales proposals, quotes and bid documents.
2. Manage the preparation of documents and materials for meetings and negotiations.
3. Negotiate specific terms of product and/or service offerings with the client
4. Coordinate with relevant stakeholders to finalise terms and conditions related to contracts and agreements based on the Company’s internal policy (e.g. ORC meeting)
5. Present new products and/or services to new and existing clients

• Coordinate sales activities in line with sales strategy
• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication and presentation skills
• Able to communicate the benefits of transformational technologies to senior business and technical decision-makers clearly and concisely, tailored to the customer's specific needs.
• Strong business acumen and work independently.
• Possess strong planning, project, and organizational skills
• Meticulous, Goal Oriented, and Good sense of IT and technology trends
• Good experience in managing internal stakeholders across the sales function is a plus.
• Strong leadership and team management skills to inspire and guide the sales team

Education and Experience:

• Bachelor's Degree or equivalent (degree in IT will be a plus)
• Proven sales experience in IT Sales of driving revenue growth
• Minimum 6-8 years of experience in a similar capacity.

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project ) - $ 6,800.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,800.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Description

• Handle full set of accounts and accounting functions while ensuring accuracy and compliance with current accounting practice
• Responsible for day to day accounts and finance operations
• Ensure timely Financial Statements, management reporting, cash flow, budget, and audited financial statements by business units
• Review and ensure an accurate and timely submission for the monthly, quarterly and annual financial year closing for GST submission, corporate tax, and audit closing.
• Weekly management reporting of cash flow and trade finance position for the company
• Check to ensure all audit schedules, payment vouchers, invoices, credit notes are in order
• Liaise with auditors, tax agents and corporate secretary, and bankers for all financial accounting matters

Job Requirements

• Minimum Degree in Accounting with 5 years of relevant working experience
• Proficient in using finance system and MS Excel
• Strong leadership, communication, and interpersonal skills
• Positive mindset to take up new challenges

• Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
• Ensure consistent execution of company’s marketing and visual presentation
• Consistent development of product knowledge and customer service standards
• Ensure compliance to policies and procedures and report concerns to senior management
• Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
• Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
• Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork

Linkfield Technologies Pte Ltd is looking for a Procurement Manager to join its fast growing aviation procurement operations.

About the job responsibilities:

In this capacity, you will be sourcing for aviation parts globally. You would be responsible for budgeting and forecasting of your business unit's operations, managing cash flow, controlling stock level. Another aspect of the role is to serve the needs of customers in the region. Help to resolve their requirements for variousw parts, tracking delivery and accounts receivable. You need to maintain excellent relationship with both the suppliers and customers.

What we are looking for:

Candidates should possess tertiary level financial management knowledge as well as the ability to interact with overseas clients and suppliers effectively.

Successful candidate must be effectively bilingual in English and Mandarin, eloquent in both verbal and written communication. A good teamworker with an outgoing personality, you should be creative in thinking and quick in response to a fast developing market situation. You must be able to function independently. Prior exposures to multicultural settings would be a definite plus.

The total annual renumeration will be more than S$60k with good promotion and long-term career prospects.

Interested candidates should send in their resume to [email protected]

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project ) - $ 6,800.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,800.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,500.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,500.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly motivated, dynamic and service-orientated individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

What you will be working on

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders. You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescape
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Quality-Service-Branch----Contract_JR-10000033206

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 5,000.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 5,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Overview

Reporting to the Director, Development, Training & Volunteer Management (TVM), you will oversee Volunteer Management Functions in Lions Befrienders.

You will play a role in growing, developing and managing a volunteer pool which would include senior volunteers, to support the organisation’s strategic and programmatic goals.

Responsibilities

1. Recruitment: Develop recruitment strategies for volunteers, including social service organisations, community stakeholders, corporate partners and government agencies to support the organisation goals, including reactivation strategies for passive volunteers.

2. VM Policies & Processes & Projects: Evaluate and implement volunteer management practices, policies and processes. Review existing and/or develop new VM projects/events.

3. Training & Development: Develop developmental roadmap and conduct volunteer training to increase volunteers capability, recognition and engagement programmes for sponsors and volunteers.

4. Networking & Stakeholder Management: Identify opportunities for partnerships with social service organisations, community stakeholders, corporate partners and agencies, drive engagement with key stakeholders through various platforms.

5. Budgeting & Reporting: Monitor and provide Management reports, Source, prepare and coordinate projects budget and expenses and submit project reports.

6. Staff Management: Provide guidance and coaching to VM staff.

Requirements

• Degree in Social Work/Gerontology/Training or equivalent.
• Min. 3 years experience in volunteer management and working with wide range of stakeholders from individuals to corporates.
• Possess ACLP or DDDLP (or the equivalent) would be advantageous.
• A passion to enhancing the educational experience for volunteers, and to meet the needs of the community.
• Good leadership and stakeholder management skills, and have worked with various voluntary welfare organisations, communities and institutional settings.
• Possess good communication and interpersonal skill, Strategic thinker with networking aptitude.
• Able to communicate in Mandarin will be an advantage to converse with non-English speaking stakeholders.
• Enjoys working with people of all age groups.

About the role:

• Responsible for leading and directing estimating resources and proposing costing strategies through the review and analysis of completed projects as well as global and regional cost data to effect such strategies towards the realization of the company's business objectives.
• Responsible for ensuring that the Estimation & Analysis (E&A) Team personnel have correct skills, are given appropriate training, are up-to-date on the latest methods, procedures, and requirements, and are sufficiently resourced to accomplish their tasks effectively
• Responsible for the effective review of tender specifications by the E&A team and ensuring full understanding of project preambles and methods of measurement to generate accurate costing for tenders in line with project requirements.
• Responsible for leading the post-mortem analysis of costs based on data collected from completed projects and to conduct lessons learned on tenders that were not successful.
• Lead E&A team in vendor and customer techno-commercial clarifications and negotiations together with Procurement/Subcontracting teams and Marketing team, respectively.
• To develop, establish, and implement effective business processes within the E&A team to ensure an acceptable degree of accuracy and credibility in the estimation of costs, for the company to remain competitive in pricing decisions by senior management.
• Refine and reconfigure estimating and analysis business processes that will ensure applicability at the project level.
• Ensure the setting up of a robust bid analysis system to evaluate cost estimate metrics by trades, categories, cost codes, etc.
• Responsible for leading the implementation of cost-estimating strategies for projects, including direct labor, materials, permanent equipment, construction equipment, project conceptual layout, outsourcing, etc.
• Responsible for ensuring the preparation and submission of accurate cost estimations, cost summaries, and bid analysis by the E&A team, and concise presentation in a timely fashion for submission to senior management.
• Responsible for the triangulation of cost estimates, actual past project costs, and proposed basis for costing strategy, for discussion and review with senior management.
• Responsible for the setup and preservation of a database system for project cost estimates versus actual project costs by working with Marketing, Project Management, Production, Procurement, Sub-Contracting, Quantity Surveying, and Finance functions within the Company.
• Responsible for the review of project plans and specifications and ensuring effective coordination between the E&A team and other departments to confirm the complete scope.
• Responsible for identifying and evaluating all cost-related technical issues in projects.
• Responsible for ensuring the comprehensive review and completion of the bid forms and ensuring that they are within the given specifications.
• Responsible for ensuring the close monitoring of tender results and ensuring proper updating in the tender register.
• Responsible for conducting tender costing review with senior management and tender committee for approval.
• Responsible for the preparation and issuance of project budget for commercial handover to Project Managers and Production upon project award.

About you:

• Bachelor’s in civil engineering/Marine & Offshore
• 15 years of experience working as an Estimator in the Oil & Gas sector
• Oil & Gas fabrication estimating experience preferred
• Excellent written and communication

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Vikneswaaree Subramaniam

EA Personnel Reg. No.: R24124033

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Responsibilities:

• Analyze and establish annual sales forecast and budget.
• Develop and implement effective sales strategies and action plans to achieve sales targets and maximize revenue.
• Conduct market research, analyze market trends and identify new opportunities for growth.
• Develop plans to help establish Luminescence brand.
• Manage local and overseas suppliers and distributors.
• Ensure quick and proper response to all clients’ requests and provide technical support and guidance to clients.
• Build and maintain strong, long-lasting relationships with existing and potential clients.
• Understand customer needs, provide appropriate product recommendations, and ensure high levels of customer satisfaction.
• Effectively communicate value propositions through presentations and proposals
• Develop in-depth understanding of our lighting products and always stay up-to-date with industry trends and innovations.

Job Requirements:

• At least 8 years’ sales experience in lighting products
• Proven experience or track records of past secured accounts and positive sales performance
• Highly motivated and resourceful, strong communication and excellent interpersonal skills
• Good working knowledge of MS Office applications