Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Responsibilities:

• Leads integrated audit, IT & OT audit or investigations, IT advisory & other ad-hoc assignments, ensuring quality and timely delivery of assignments
• Supervises day-to-day running of IT & OT general controls
• Accounts for the timely planning, fieldwork and completion of deliverables
• Provides leadership and technical knowledge to lead and drive data analytics efforts
• Prepares audit and investigation reports to the senior leadership and the ARC
• Manage resources to meet audit and investigation deadlines, including ad hoc work requirements
• Establishes regular engagement with stakeholders to build strong professional rapport, including sharing of emerging risk trends as well as industry best practices
• Mentors and coaches junior audit team members, including professional development to raise the bench strength of department and implementation of the guest auditor program
• Continuously engages, motivates and drives audit team members to foster a collaborative and positive work environment

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Accountancy, or a related field
• Minimum 8 of relevant experience in IT / OT audit, data analytics, or information systems auditing, with demonstrated proficiency in SAP, ACL, Teammate and other ERP systems
• Professional certifications such as Certified Information Systems Auditor (CISA), Certified Internal Auditor (CIA), or equivalent will be added advantage
• Strong knowledge of data analytic tools such as ACL, and the ability to analyse large datasets to identify risks and control deficiencies
• In-depth knowledge of IT audit frameworks and best practices, including risk assessment and internal control evaluations
• Solid understanding of audit standards such as the Institute of Internal Auditors’ International Standards for the Professional Practice of Internal Auditing
• Experience in leading audit teams, managing multiple projects and collaborating with stakeholders across different departments to perform investigations, including conduct of interviews, and gathering and analysis of evidence to support appropriate conclusions.

Our Address and Working Hours:

Seatrium Pioneer Yard

50 Gul Road

Singapore 629351

(Island-wide transport available)

Mon - Thu: 8am - 5:15pm, Fri: 8am to 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

The functional role of a Project Manager (“PM”) is to help support the planning and execution of the MAX Tax Schemes portal product delivery. The main responsibilities include:

• Project coordination
• Stakeholder communication
• Change management and training
• Monitoring and tracking progress
• Documentation and reporting

Key Responsibilities

• Assisting in planning and scheduling project timelines, tasks and deliverables
• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow
• Maintaining and organizing project documentation, including plans and business requirements
• Preparing status reports and presentations for management
• Developing training resources with the vendor’s support
• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications
• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features
• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls
• Helping users resolve issues with the product by following the FAQs guide
• Escalating unresolved issues to senior staff or business teams when necessary
• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates
• Maintaining accurate records of all communications and resolutions for future reference
• Working with other team members, supervisors or departments to ensure efficient service operations

What we are looking for

• 1 to 4 years experience with change management for implementation of new systems and/or customer engagement
• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail
• Proficiency with basic computer skills
• Strong listening skills and empathy
• Project management skills will be an added advantage
• Ability to work in a fast-paced environment
• Strong time management and multitasking abilities
• Knowledge of Singapore Government procurement and governance processes will be an added advantage.
• Knowledge of design thinking and workshop facilitation will be an added advantage.

5.5 days

Mon - Fri, 8am - 5pm

Sat, 8am - 12pm

Location: Site Based

Responsibilities

• Manage client stakeholders, build relationships and deepen client accounts to assist in on-going business development.
• Develop project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Develop a detailed project plan to track progress. Ensure that all projects are delivered on-time, within scope and within budget.
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
• Measure project performance using appropriate systems, tools, and techniques.
• Monitor submissions and clearances from relevant authorities.
• Oversee the performance of the general contractor, site manager and other members of the construction team.
• Ensure daily coordination meeting is conducted on site.
• Identify potential or actual causes of delay and take preventive or remedial actions.
• Establish, manage and maintain the relationship with the clients, vendors, and all stakeholders.
• Manage resources such as construction materials, construction workers and equipment. Ensure resource availability and allocation.
• Perform risk management to minimize project risks.
• Check safety management system and conduct periodic safety inspection. Lead safety effort in line with management direction. Report and escalate to management as needed.
• Create and maintain comprehensive project documentation.
• Approval of project claim from clients/ sub-contractors.
• Ensure timely claim submission to clients.
• Ensure timely project timesheet submission in ERP system.
• Assist in company audit on each level (eg: ISO)
• Approve the engagement of Supplier / Sub-contractor.
• Coordinate with HR department on project recruitment’s requirement.
• Prepare and attend weekly schedule meeting with management.

Requirements

• Must have both marine and construction working experience minimum 8 years
• Must have working experience in handling full project and manage clients
• Have marine construction related working experience (preferable)
• Only Singaporeans / Permanent Residents need apply.
• Bachelor's degree in construction management, civil engineering or relevant field.
• Minimum 8-10 years of experiences in both marine and construction management only.
• Possess Certificate of Project Manager Safety Course is an advantage.
• Proficiency in Microsoft office, Microsoft Project, AutoCAD etc. Knowledge in SketchUp will be an advantage.
• Strong capability in client management and team/people management. High EQ to manage and work effectively with workers and divers from different nationalities and backgrounds.
• Strong organisational and project management skills, including planning, scheduling, budgeting, and resource allocation.
• Strong knowledge of relevant regulations, environmental guidelines, and safety standards in marine construction.
• Excellent communication and leadership abilities.
• Willingness to travel and work on-site, sometimes in remote or offshore locations.
• Physical fitness and the ability to work in various project environments.
• Willing to work beyond standard working hours to respond to client’s requests and project exigencies, whenever required by projects.

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

CFB Bots is a technology service provider specializing in Intelligent Automation (IA). We partner with large enterprises in their Digital Transformation journey and help them and their employees thrive in the Future of Work. Our mission is to co-create the Digital Workforce of the Future, and our vision is to make work enjoyable. For more information, please visit www.cfb-bots.com.

We are looking out for a self-motivated and results-oriented Marketing Manager to join our team. If you are passionate about the Future of Work in a digital-first, automation-first era, please send your resume to us for a confidential discussion.

About the Role

Reporting to the General Manager, your key role is to develop and implement marketing strategies to promote our products and services. Specifically, your key responsibilities will encompass the following:

• Conceptualize, develop and execute strategic marketing plans
• Identify customer pain points and the opportunities that the company can fill
• Engage and grow our digital presence through various online and offline medium such as websites, search engines, social media, email, etc
• Creating content for website and social media accounts including graphics, blogs or videos
• Create marketing assets for distribution through various channels
• Monitor, analyse and optimise our marketing efforts
• Work with our partners on joint marketing campaigns to achieve ROIs
• Conduct market research on industry trends and perform competitors’ analysis
• Build brand awareness and positioning
• Support sales and lead generation effort

Requirements

• Degree in Marketing/Business or relevant discipline
• At least 3 years of marketing experience in the software and technology industry
• Excellent written and spoken communication skills
• Ability to work independently in a fast-paced environment
• Experience with latest digital platforms and technologies
• Ability to create engaging and relevant content for the web and growing an audience
• Highly creative and has experience in running online and offline campaigns
• Experience in digital marketing with a passion for emerging technologies
• Demonstrated understanding in identifying target audiences
• Part-time employment seekers with relevant experience are welcome to apply

In your application, please also indicate the name of the person that you most look up to.

Responsibilities:

• Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders.
• Act as the central point of contact during incidents, providing regular updates, setting action plans, and tracking progress to resolution.
• Drive post-incident reviews, documenting outcomes, lessons learned, and corrective actions.
• Problem Management: Conduct root cause analysis on recurring issues, working with technical teams to implement permanent solutions and minimize service disruptions.
• Track and manage problem resolution timelines, ensuring thorough follow-through and effective closure of identified problems.
• Process Improvement: Identify opportunities to enhance incident and problem management processes, leveraging best practices to improve efficiency and reduce response times.
• Stakeholder Communication: Prepare regular reports and performance metrics on incident and problem management activities for senior leadership and relevant stakeholders.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Min 5 years of experience in major incident roles within a complex IT environment.
• Strong understanding of ITIL frameworks and IT service management best practices.
• Excellent problem-solving and decision-making skills.
• Experience with ITSM tools such as ServiceNow, Jira, or equivalent.
• ITIL v3/v4 certification preferred
• Excellent problem-solving, analytical, and communication skills.

Interested candidate please send your detailed resume to [email protected]

Careerally Pte Ltd | EA Licence: 24C2215

EA Personnel Name: Hon Csia Fui (Han Jiahui)

EA Personnel No: R1875919

FOH Job Requirement:

1. More than 3 years of full time work experience in Chinese restaurants, with preference given to experience in hot pot restaurants.

2. More than 1 year of management experience in Chinese restaurants or well-known chain food and beverage brands.

3. Familiar with local food and beverage laws and regulations.

4. Proficient in Chinese and English speaking and writing.

5. Proficient in EXCEL, WORD, PPT, PDF, EMAIL, or other office software.

6. Outgoing personality with strong communication skills and understanding. Willing to take responsibility at work and able to handle customer complaints with quick adaptability, meticulous thinking and good judgement.

7. Identify with the company’s corporate cultures and values, enjoy sharing and communicating with colleagues at all levels, aim to create a harmonious working atmosphere, and actively propose solutions or improvement suggestions for the team.

8. Capable of building a new team, training new employees and nurturing shift managers.

9. Able to strictly follow the company’s management system for the FOH, and make a fair evaluations and personal improvement plans.

10. Understand the importance of branding and prioritize brand building in decision making.

前厅工作要求

1. 拥有超过3年全职中餐厅的工作经验，火锅餐厅经验优先。
2. 在中餐厅或知名连锁餐饮品牌拥有超过1年的管理经验；
3. 对当地的餐饮法律法规有一定了解；
4. 必须可以使用中英文工作；
5. 熟练使用办公软件：EXCEL, PPT, WORD，邮件等；
6. 性格外向，有较强的沟通技巧及理解能力。工作时敢于承担，处理客诉时做到应变快速，思维缜密，把握分寸；
7. 认同公司企业文化，乐于与上下层同事分享交流, 目标营造和谐的工作氛围，并积极为团队提出解决方案或提升建议；
8. 有能力建设新团队，并培训新员工或栽培值班经理；
9. 能够严格遵守公司对前厅的管理体系，并作出公正的评估和个人改变计划；
10. 拥有对“品牌”的基础认知，能够在决策方面以品牌建设为优先考虑

Job Responsibility:

1. Responsible for daily operation of the restaurant.

2. Provide training to employees and new hires, conduct assessment to ensure and sustain service quality.

3. Ensure that all employees comply with the company’s dress code requirements.

4. Organise employee’s meetings and activities.

5. Establish and maintain relationship with customers.

6. Ensure that the display and food quality of all products meet the company’s standards.

7. Conduct Four-Color Cards assessments to maintain high quality restaurant operations.

8. Manage examples of excellent performance and amazing cases.

9. Maintain food safety, property safety, personal safety, and hygiene safety throughout the restaurant.

10. Lead FOH staff and ensure they receive necessary assistance during their shifts.

11. Keep learning and periodically enhance management and job skills through internal training and job rotations.

12. Recruit new employees and handle resignations and terminations.

13. Responsible for restaurant emergency respond.

工作内容：

1. 负责餐厅的日常运营.

2. 提供员工与新员工培训，进行考试和后续培训以符合服务标准.

3. 确保所有员工均符合公司着装要求.

4. 安排员工轮班时间表.

5. 建立并维护与客户的关系.

6. 确保所有产品的展示和食品质量符合公司标准.

7. 进行四色卡评估以保持餐厅高质量营运.

8. 管理优良表现的案例和超值服务.

9. 维护整个餐厅的食品安全，财产安全，人身安全和卫生安全.

10. 领导前厅员工，并确保他们在轮班期间得到所需的协助.

11. 通过内部培训和工作岗位轮换保持学习以不时提高管理和工作能力.

12. 招聘新员工并处理辞职和解雇员工.

13. 紧急事件处理流程.

Fill up the application form：

https://masteraccount.typeform.com/to/m2SYkr2w

Project Manager (Construction)

LTA Project

Primary Objective

Responsible for overseeing the building of large construction projects, such as commercial structures, roadways, and bridges.

Involved in the areas of pre-planning, budgeting, resource allocation, contract negotiation, and worker coordination.

Supervise construction site personnel and subcontractors, attend weekly project progress meetings, and monitor compliance with building and safety codes and regulations.

Ensuring the timely and cost-effective completion of construction projects.

Key Activities

• Determine and define scope of work and deliverables, manage construction schedule and activities
• Assess project estimations and budgets, inspect existing structures, create design plans, and review potential safety issues
• Responsible for negotiating the contracts of subcontractors, communicating with inspectors and architects, meeting with construction managers, and coordinating the delivery of materials with vendors.
• Generate reports focusing on project progress, job status, and costs. Attend weekly or biweekly meetings to present progress information to superiors.
• Collaborating with engineers, architects, designers and subcontractors to determine the specifications of the project
• Obtaining permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Manage/monitor all construction works performed and ensure a clear communication line with client, outlining any challenges and providing progress updates.
• Review all contracts to ensure compliance is maintained.
• Encourage team building and ensure a positive working environment for all staff.
• Review work processes and look for improvements where needed.
• Manage all OHS compliance, reporting immediately any accidents/Incidents and ensure all OHS guidelines and procedures are adhered to always.
• Conduct regular planned meetings updating project staff and providing reports for Senior Management.
• Ensure work is done in compliance with all relevant building and safety codes

Skills & Requirements: -

• Previous experience gained in a Project Management position within the Civils’ sector (related to HDB, LTA authorities)
• Bachelor's degree in building construction, construction management, civil engineering, or architecture.
• Min 10 years of experience in project management within construction
• Strong management and leadership skills.
• Strong technical knowledge of construction, building and civil processes.
• Site based experience with managing projects and delivering positive outcomes.
• Excellent analytical skills – ability to process a variety of information, evaluate costs and benefits and solve complex problems.
• Effectively use MS Suite of programs including MS Project, Word, Excel, Outlook, and PowerPoint.
• Ability to budget, schedule, negotiate, and control costs
• High degree of familiarity with contract and subcontract documents, terms, and conditions
• well-versed in all construction methodologies and procedures and able to coordinate a team of professionals of different disciplines to achieve the best results

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Key Responsibilities

• Accountable for end-to-end delivery of CEW from pre-project to post go live support
• Providing technical leadership and guidance to team
• Partnering with business stakeholders, architects to understand business requirements and technical design
• Plan, manage, track delivery through a combination of agile tools and traditional planning tools where required to ensure overall delivery across all streams are sequenced and tracked
• Ensure risks are pro-actively managed and highlighted in right forums to seek support for resolution
• Deliver project in guidance and adherence to Bank’s software delivery, security, release management standard & guidelines.
• Ensure all deliverables, checkpoints are planned and delivered to meet the bank’s standards and quality gates
• Pro-active planning on development dependencies and plan and track them to closure
• Ensure quality standards are built into the development phase with a quality first approach
• Measure and monitor progress and quality using data-oriented approach
• Participate in scrum of scrums and cross stream meetings to discuss, highlight dependencies across systems.
• Conduct regular checkpoints (daily scrum, weekly project meetings) and track actions to closure
• Put in change management processes to manage and deliver agreed business outcomes
• During test phases, actively drive defect fixes to meet SLA’s. measure and manage defect density, re-open rates
• Promote a culture of inclusiveness and have active participation from the team during team meetings and standups.
• identify areas of improvement from each sprint and work towards continuous improvement to improve sprint velocity and quality
• Leading and contributing to cross-team improvement initiatives relating to agile methods, CI/CD tools, people, architecture, project management and governance, including further adoption and improvements to the Bank’s System Development Methodology (SDM)

Key Requirements

• At least 10 yrs experience with a track record of successfully delivering complex projects
• Should have had at least 5 years of experience in managing large scale projects & building applications from scratch using API’s and micro services and leading multiple streams
• Strong project / program management skills
• Should have prior experience in managing virtual teams in onsite/offshore model
• Should have a development background and the right level of experience and expertise to coach and design, plan and deliver complex applications
• Ability to work under pressure and strict deadlines
• Own overall delivery and drive team’s velocity
• Strong analytical and communication skills
• Go-getter
• Prior experience in Banking applications (customer facing – client onboarding or middleware payment processing systems) is a plus

Role Overview:

We are looking for a strategic thinker and dynamic leader to join our team as a Business Development Manager. This position will be responsible for identifying new business opportunities, developing and implementing growth strategies, and building strong relationships with clients and partners. The Business Development Director will play a key role in driving revenue growth and expanding our market presence.

Responsibilities:

• Develop and execute strategic plans to achieve sales targets and expand the customer base.
• Identify, build and maintain relationships with clients and stakeholders.
• Collaborate with cross-functional teams.
• Prepare and present business proposals.
• Monitor sales performance metrics, market dynamic and industry trends.

Responsibilities:

· Conduct outbound prospecting activities, including cold calling, email outreach, and social selling, to identify and qualify leads.

· Research target accounts and decision-makers to understand their needs, pain points, and buying process.

· Articulate our value proposition clearly and persuasively to prospects, highlighting how our solutions can address their challenges and deliver tangible results.

· Collaborate closely with the sales team to schedule meetings and demos with qualified prospects, ensuring a smooth handoff of leads.

· Keep accurate records of prospect interactions and update our CRM system with relevant information.

· Continuously strive to meet and exceed monthly/quarterly revenue and margin targets.

· Interact with and further enhance the excellent relationship and teamwork with other departments within the company.

Requirements:

· Bachelor's degree or minimum of a Diploma in any related field.

· Preferably possess 3-5 years of commercial role, online marketplace or logistics firm.

· Strong negotiation skills and experience in acquiring new customers.

· Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

· Strategic thinking and problem-solving abilities focus on driving results and delivering value.

· Knowledge of logistics, e-Commerce and social media live steam is a plus point.

· Ability to work independently and collaboratively in a fast-paced environment.

· Proficiency in Microsoft Office suite; experience with logistics management software is a plus.

Responsibilities

• Strategic Leadership: Develop and implement comprehensive loss prevention strategies across the organization. Set clear objectives and key performance indicators (KPIs) for the loss prevention department and ensure they are met.
• Team Management: Recruit, train, and manage a high - performing loss prevention team. Conduct regular performance evaluations, provide coaching, and foster a culture of continuous improvement within the department.
• Policy and Procedure Development: Create, review, and update loss prevention policies and procedures to ensure they are current, effective, and compliant with industry best practices and legal requirements. Ensure that all staff are trained and adhere to these policies.
• Security System Oversight: Oversee the installation, maintenance, and optimization of all security systems throughout the organization. Work with IT and security vendors to ensure seamless integration and operation of these systems.
• Audit and Inspection Management: Plan and conduct regular and surprise store audits and safety inspections. Use the results to identify areas of weakness and implement corrective actions. Ensure that all security and safety measures are in place and functioning correctly.
• Training and Development: Develop and conduct comprehensive training programs for store employees and the loss prevention team on security protocols, loss prevention practices, and the use of security equipment. Keep the training content updated based on emerging threats and new technologies.
• Incident Management: Take charge of handling major incidents of theft, fraud, or other security breaches. Coordinate with law enforcement, internal investigation teams, and other relevant departments to ensure a timely and effective response. Conduct post - incident reviews to prevent future occurrences.
• Data - Driven Decision Making: Analyze extensive data related to theft, loss, and security incidents to identify trends, root causes, and areas of concern. Use this analysis to make informed decisions about resource allocation, policy changes, and strategic initiatives. Prepare detailed reports for senior management.
• Inventory Shrinkage Control: Work closely with inventory management teams to develop and implement strategies to reduce shrinkage. Analyze inventory discrepancies and implement corrective actions to prevent future losses.
• Safety and Compliance: Ensure the organization's full compliance with all safety regulations and protocols. Conduct regular risk assessments and implement measures to mitigate risks. Collaborate with relevant departments to create a safe working environment for employees and customers.

Qualifications

• Education: Bachelor’s degree in Criminal Justice, Security Management, or a related field required. Advanced degrees or relevant specialized courses are highly preferred. Certifications such as LPC (Loss Prevention Certified) and CPP (Certified Protection Professional) are mandatory.
• Experience: Minimum of 5 - 7 years of experience in loss prevention, security management, or a related field within retail environments. Previous experience in a supervisory or managerial role within loss prevention is essential.

Skills and Competencies

• Leadership and Management: Proven ability to lead and manage a team of loss prevention officers. Strong decision - making skills in complex security situations and the ability to delegate tasks effectively.
• Strategic Planning: Capable of developing long - term loss prevention strategies aligned with the company's overall business goals. Must be able to analyze market trends and implement proactive measures to prevent theft and fraud.
• Advanced Observational and Analytical Skills: Skilled in identifying patterns and trends in complex security data that may not be immediately apparent. Can use this analysis to make strategic decisions regarding security measures and resource allocation.
• Exceptional Communication and Interpersonal Skills: Must be able to communicate effectively with all levels of the organization, including senior management, store employees, and law enforcement. Strong negotiation skills for collaborating with external partners.
• Mastery of Security Systems: In - depth knowledge and proficiency with a wide range of security systems including advanced CCTV, alarms, access control systems, and emerging security technologies. Ability to oversee upgrades and integrations of these systems.
• Stress Management: Exceptional ability to handle high - pressure situations, especially during major security incidents or during implementation of critical security initiatives.
• Organizational and Detail - Oriented: Can manage multiple complex projects simultaneously, ensuring that all aspects of loss prevention operations are running smoothly. Attention to detail is crucial in overseeing investigations, audits, and policy implementation.
• Deep Knowledge of Retail Operations and Inventory Control: Must have a comprehensive understanding of retail business processes, including supply chain, merchandising, and inventory management to effectively identify and address shrinkage issues.

Technical Skills

• Advanced Software Proficiency: Expertise in using advanced incident reporting software, data analytics tools for in - depth loss analysis, and security management software. Ability to train and guide the team in using these tools effectively.
• Advanced Computer Skills: Proficient in using MS Office Suite for creating detailed reports, presentations, and data analysis. Familiarity with other relevant software for security planning and management.

• Plans, organize, and sets up the site and sequential job planning for smooth execution of projects to achieve cost, quality, timelines, and customer satisfaction objectives.
• Handle project schedules and technical matters.
• Able to work with subcontractors/suppliers and ensure their works are within the schedule.
• Liaise with the project team, site staff and contractors to conduct regular site meetings and inspections for project progress updates and monitoring of quality.
• Liaise with the relevant authorities to meet permits and licensing requirements.
• Manage site progress and timely delivery of the project.
• Manage cost control and project quality compliance.
• Ensure that Work Safety and Health practices are duly carried out.
• Other ad-hoc duties as assigned by Project Director

Job description

With the implementation of Interactive AI Ambassador in the museum, the role of the Assistant Operations Manager will shift to focus on integrating technology with operational efficiency and enhancing visitor experiences. This redesigned job scope reflects a more strategic, technology-driven approach to operations management, focusing on enhancing both internal efficiency and the overall visitor experience at the museum.

Duties and Responsibilities

1. Operational Oversight

• Oversee all operational aspects of the MINT Museum of Toys and retail (MINT Shop) and F&B establishments (Basement and Rooftop).
• Ensure compliance with business continuity plans and operational standards.

2. Event and Program Management

• Execute, facilitate and deliver museum tours and educational programs, ensuring alignment with museum goals
• Work together with the marketing team on event planning and promotional strategies, applying digital tools for targeted outreach.

3. Digital Transformation and Technology Integration

• Lead the integration and optimization of digital technologies to enhance visitor experience and operational efficiency.
• Monitor and assess the performance of our digital technologies, making adjustments to improve functionality and user experience.
• Understand how visitors navigate the museum, what exhibits attract their attention, and their preferences.

4. Visitor Experience Enhancement

• Use technologies insights to improve guest services, admissions and ticketing
• Document and analyze customer interactions to continuously improve service quality.
• Analyze visitor feedback and behavior patterns to tailor services and improve satisfaction.

5. Data Analysis and Reporting

• Prepare and present daily/weekly/monthly operational reports, including insights from data analytics.
• Analyze sales forecasts, market trends, and performance metrics to inform decision-making.

6. Team Management and Development

• Supervise and mentor operations staff members, focusing on performance improvement and customer service excellence.
• Coordinate training programs to enhance staff understanding of digital tools and technologies.

7. Perform other duties as assigned by management, including participation in strategic initiatives and projects.

JOB PURPOSE: The AM is responsible for overall restaurant with a focus on bar operations, driving stellar business profitability & productivity, adhering to all established standard operating procedures (SOP). Using passion for the craft & skill in leading the team, energize & inspire them to provide outstanding service.

ACCOUNTABILITIES:

Responsibilities include creating and upholding a positive culture, with genuine service and operational excellence through effective & efficient systems and a motivating work environment.

1. Managing day-to-day operations for the F&B department including the restaurant, In-Room Dining & Mini-bar as appointed, ensuring quality standards and staying true to brand values.

2. Procuring necessary resources and ensure strict adherence to their appropriate usage, stock control procedures, inventory costs, portion controls and conduct regular stock checks to ensure availability of equipment/ bar stock to cater for guest requests and operational needs.

3. Support the evolving drink crafting, strategically plan & effectively manage funds and production methods, ensuring loss prevention while keeping brand values aligned & met with flawless execution.

4. Ensure sufficient staffing levels are maintained, with customised training & development planned, implemented & monitored for all team members; induction and mentorship with continuing development opportunities, supporting their employment & growth journey.

5. Successfully groom brand champions who are knowledgeable, trained and compliant in every facet of their roles, able to create a welcoming & exciting atmosphere. Ensure performance is maximised for highest productivity, exemplify consistent delivery of exceptional product & service standards.

6. Create and constantly monitor that SOPs are being upheld and improved upon for further effectiveness; understand market dynamics, continually redefining our best by evaluating market trends which are proactively diagnosed, to provide quality service surpassing guest expectations.

7. Align teams and implement action plans to successfully achieve business outcomes, balance all aspects of the business according to reports covering matters ranging from HR, Sales & Marketing, Finance and guest feedback which must be obtained regularly. Contribute as required to all external quality assurance audits and action plans.

8. Operational & guest challenges must be investigated & resolved appropriately in a timely manner.

9. Administrative duties such as resource allocation, effective rostering meeting operational needs & financial objectives with sound productivity and labour costs.

10. Instil strong ethics within the team, monitor & ensure venue adherence to all related licensing laws, compliance and company policies. Strict adherence to consistency in sanitation, health & food safety regulatory guidelines while ensuring maintenance & functionality of venue equipment.

11. Any other duties as assigned.

KNOWLEDGE / QUALIFICATIONS:

1. Minimum tertiary education or 2 year degree from an accredited university in hospitality related major with 5 years experience in the beverage or related professional area. Minimum 3 years managerial experience. WSET or equivalent trained preferred.

SKILLS:

1. Excellent leadership, organizational, communication & interpersonal skills, written & conversational English. Outlook & MS Office savvy, deep knowledge in wines, spirits, cocktails & barista-skilled preferred.

2. Creative, innovative, resourceful, attentive, adaptive, strong team player with an eye for detail, whilst still having the ability to work independently with minimum supervision.

Job Description

Our client, local beauty, lifestyle and FMCG corporation with global operations in 8 countries around the world is seeking for a Chief Marketing Manger to join their team.

This role entails providing essential marketing support through employing marketing and brand development strategies to enhance business performance on all levels.

The incumbent is also expected to perform market analysis to ensure the firm’s marketing strategies produce high engagement level.

The selected candidate is expected to lead the marketing team, and value add as a team player.

REQUIREMENTS:

• Possess at least 12 years of working experience in marketing, preferably in the Retail/F&B Industry.

• At least a Diploma in marketing, advertising, business or a related field.

• Strong interpersonal skills, results oriented and an excellent communicator.

• Any recognized qualifications from the Chartered Institute of marketing or other Institutes will be preferred.

• Any recognized qualifications from the Chartered Institute of marketing or other Institutes will be preferred.

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected](R22111268| EA: R24123136)

*We regret that due to potential volume of responses, not all applicants be contacted.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The functional role of a Project Manager (“PM”) is to help support the planning and execution of the MAX Tax Schemes portal product delivery. The main responsibilities include:

• Project coordination
• Stakeholder communication
• Change management and training
• Monitoring and tracking progress
• Documentation and reporting

Key Responsibilities

• Assisting in planning and scheduling project timelines, tasks and deliverables
• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow
• Maintaining and organizing project documentation, including plans and business requirements
• Preparing status reports and presentations for management
• Developing training resources with the vendor’s support
• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications
• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features
• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls
• Helping users resolve issues with the product by following the FAQs guide
• Escalating unresolved issues to senior staff or business teams when necessary
• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates
• Maintaining accurate records of all communications and resolutions for future reference
• Working with other team members, supervisors or departments to ensure efficient service operations

What we are looking for

• 1 to 4 years experience with change management for implementation of new systems and/or customer engagement
• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail
• Proficiency with basic computer skills
• Strong listening skills and empathy
• Project management skills will be an added advantage
• Ability to work in a fast-paced environment
• Strong time management and multitasking abilities
• Knowledge of Singapore Government procurement and governance processes will be an added advantage.
• Knowledge of design thinking and workshop facilitation will be an added advantage.

• Assists in planning, organizing and carrying out project management activities to ensure that assigned projects are executed in a smooth and effective manner to achieve and exceed the cost, quality, timelines and customer satisfaction objectives;
• Assists to ensure that safety procedures are incorporated in all project management activities and takes initiatives to promote a safety working culture;
• Understands contract documentation in conjunction with B.Q. and material specifications;
• Assists in planning for site mobilization and work sequential execution;
• Assists in preparing works schedules and master programs;
• Assists in monitoring project cost budgets and ensuring that desired profit margins are achieved through cost containment, material wastage control, etc;
• Assists in ensuring project performance through close supervision, site checks, close monitoring of site progress and swift resolution of any quality and work schedule issues;
• Assists in ensuring that shop drawings are completed and submissions to the authorities are carried out in a timely manner with Drafting Department;
• Assists in conducting daily meetings with project team members and ensuring that latest changes are communicated to all project staff;
• Attends project kick-off meetings, ongoing meetings and project closure meetings with clients, consultants and other parties;
• Assists in conducting Mass Tool Box meeting with Safety personnel;
• Assists in tracking project performance closely to ensure that projects perform according to agreed schedule, quality and costs;
• Assists in ensuring effective compliance of contractual terms and the full and final settlement of project accounts;
• Assists in updating project development performance in monthly management meetings;
• Assists in ensuring that risk management is taken into account in all project management activities;
• Liaises with suppliers and sub-contractors on contractual matters;
• Assists in responding to consultants’ and requests from others in a pro-active and timely manner;
• Assists in the supervision and motivation of project team members and in promoting teamwork;
• Assists in the deployment of resources and maintenance of duty rosters;
• Liaises with relevant stakeholders effectively to execute the projects in a seamless manner and mitigates any issues that arise;
• Assists in ensuring the execution of projects in accordance with established procedures;
• Assists in ensuring that progress and other reports are prepared in a timely manner as required;
• Assists in project documentation including email communication;
• Assists in verifying sub-contractor claims and material orders with Quantity Surveyors;
• Any other duties as may be assigned.

Our client is a Fintech-certified company that builds an all-in-one application for financial institutions. Their application allows advisers to manage client data, create financial plans, and integrate an Al chatbot to enhance the accessibility of their knowledge base. They are looking for a Product Manager to join their expanding team.

This is an onsite role in Singapore.

Responsibilities

• Define and communicate the digital product vision, strategy, and roadmap in alignment with company goals
• Collaborate with stakeholders to gather requirements, translating them into user stories, epics, and acceptance criteria
• Prioritize the product backlog and ensure a clear understanding of requirements and expectations
• Analyze end-user preferences and engage regularly with users to gain insights for product decisions and improvements
• Monitor project progress and address issues
• Plan and write release notes and newsletters for product updates
• Conduct user testing, gather feedback, and incorporate insights into product improvements
• Manage the entire product lifecycle from conceptualization to post-launch optimization
• Define and monitor key product metrics to assess performance and identify areas for improvement
• Create and maintain comprehensive product documentation
• Stay current with industry trends through market research and competitor analysis

Requirements

• Work experience as a product owner, product manager, or similar role within fintech, financial services, or technology-driven companies
• Hands-on experience managing all stages of the product life cycle
• Technical background with knowledge of software development and web technologies
• Strong knowledge of agile methodologies, product management principles, and software development lifecycle (SDLC)
• Proficient in A/B testing tools and analytics platforms such as Google Analytics, Statsig, and PostHog
• Excellent project management and prioritization skills
• Experience working with cross-functional teams to deliver high-quality digital products
• Strong communication and organizational abilities
• Bachelor's degree in Computer Science, Engineering, Business Administration or similar field
• Certification in product management (e.g., Certified Scrum Product Owner) is a plus
• Singapore Citizen or Singapore PR

Work location: Mountbatten, Singapore

Benefits

• Variable bonus
• Annual leave from 14 days
• Medical insurance

Apply now if you want to join an exciting team in the Fintech industry!

https://apply.remotejobsasia.com/jobs/Careers/758310000002419003/Product-Manager-FinTech?source=CareerSite

Thank you for your interest in this role. We regret that we will be in touch with shortlisted candidates only. We seek your understanding on this.

For clarifications, please contact karyn(@)jobsjolt.com (Personnel Reg: R24120779)

Employment Agency: Jobs Jolt Private Limited

EA Licence No.: 24C2131

www.jobsjolt.com

www.remotejobsasia.com

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Title: Group General Manager

Industry: Recycling / Waste Management

Overview: We are representing a client's company to seek an experienced and dynamic Group General Manager to lead our recycling business operations. The ideal candidate will have a strong background in P&L management, team leadership, and multi-site management.

Please send your latest resume to this email to apply: [email protected]

Key Responsibilities:

• P&L Management: Oversee the financial performance of the company, including budgeting, forecasting, and financial reporting to ensure profitability and cost-effectiveness.
• Leadership: Provide strategic direction and leadership to the management team, fostering a culture of collaboration, innovation, and continuous improvement.
• Team Management: Develop, mentor, and manage a diverse team of professionals across various departments to achieve operational excellence.
• Multi-site Management: Coordinate and oversee operations across multiple sites to ensure consistency, efficiency, and high standards of service delivery.
• Operational Oversight: Implement and monitor processes and procedures to optimize operational efficiency and environmental sustainability.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including clients, suppliers, and regulatory bodies.

Preferred Qualifications:

• Proven experience in a senior management role, preferably within the recycling or waste management industry.
• Strong financial acumen with a demonstrated ability to manage P&L responsibilities.
• Excellent leadership and team management skills, with experience leading multi-site operations.
• Strong sales and operations experience.
• Experience working in both multinational and local organizations.
• Deep understanding of the Singapore market.
• Exceptional communication and interpersonal skills.
• Strategic thinker with a proactive approach to problem-solving and decision-making.

Responsibilities:

• Assist in managing daily front-of-house operations, ensuring smooth and efficient service.
• Train, mentor, and supervise front-of-house staff, promoting teamwork and excellent customer service.
• Help maintain cleanliness, organization, and presentation standards throughout the front-of-house area.
• Address guest inquiries, concerns, and feedback promptly to ensure satisfaction.
• Collaborate with the Front of House Manager to develop and implement operational policies and procedures.
• Monitor service quality and performance, providing feedback and coaching to team members.
• Assist in scheduling staff and managing labor costs to meet budgetary goals.
• Support inventory management and ordering of supplies as needed.
• Participate in staff meetings and training sessions to enhance team performance and communication.
• Ensure compliance with health and safety regulations and company policies.

Requirements:

• At least two (2) years of working experience in the related field and in similar capacity
• Thorough understanding of all occupational health & safety issues
• Flexible and energetic
• Excellent communicator, team player and with leadership qualities
• Passion for food, customer-service, & result oriented

* 5-day work week