About Us
IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!
voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.
What is the job?
As Assistant Engineer, you’ll ensure all aspects of hotel maintenance and management are kept to the very best standards and in line with all relevant health and safety legislature and procedures. You’ll also keep an organised and secure maintenance shop.
Your day to day
Financial Returns
- Assist in managing departmental labor and expenses. Provide input into the preparation of the annual departmental operating budget.
- Control expenses and minimize waste within all areas of engineering.
- Identify areas of improvement to ensure energy efficiency across the entire hotel
People
- Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers
- Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
- Train your team to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
- Recommend or initiate any HR elated actions where needed
Guest Experience
- Understand and respond to customers’ needs and ensure a high level of guest satisfaction
- Carry out a preventive maintenance programme to ensure the hotel is maintained and in service for guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools)
Responsible Business
- Facilitate and coordinate maintenance team in all daily facilities maintenance issues and meet contractual obligations.
- Dealing matters with contractors (in-house and external), coordinate the project in order to keep the project in a state of good and operational condition and in compliance of all relevant legislation, standards and requirements governing the maintenance and management of Hotel
- Prioritize, plan and assign daily work duties to engineering staffs
- Ensure a safe and secure environment for guests, team members and hotel assets in compliance with policies and procedures and regulatory requirements
- Maintain good working relations with outside contacts
- Serve as part of the Company Emergency Response Team and serves as Site Incident Commander in emergency situations.
- Be the first point of contact for any emergency situations and coordinate the response in accordance with the hotel Emergency Response Plan.
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
- Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
- Log security incidents and accidents in accordance with hotel requirements.
- Maintain a focus and commitment to operating a “green” hotel
- Perform other duties as assigned.
What we need from you
- Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience.
- Professional certification and licence if required by law
- Hotel experience preferred.
What we offer
We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
