To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/equVfahj

• Decision making for IT Strategy and roadmap
• Leading the infrastructure and application team

About the company

Our Client is a market leader within their industry. With massive investments in IT, they are now looking for a new Senior IT Manager / Head of IT to manage the IT team.

About the job

Your responsibility involves:

• Providing thought leadership for the internal IT (Infrastructure, Application, Automation) team
• Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitisation initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
• Leading and executing the change management activities. This includes developing the formulation of change strategy to execution of the changes which includes achieving buy-in, managing business change impact analysis and readiness assessment
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance

Skills and experience required

As a successful applicant, you will have:

At least 7 years of Managerial experience for a sizeable IT team.

Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders.

Candidates should have proven track record in IT infrastructure / Servers / network

Candidates with proven track record in designing global roadmaps /IT strategy will be of added advantage.

Whats on offer

This is an unique opportunity to be the overall head of IT of a sizeable IT team.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/equVfahj (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gUNfSfbM

• Exposure to latest technology (Company undergoing cloud transformation)
• Leadership role (managing a team inhouse)

About the company

Our client is the market leader in their industry. As part of their plan to invest in technology, they are now hiring a new CRM Manager, IT – Asia to implement their CRM system and manage the inhouse CRM team.

About the job

Your responsibilities include:

• Playing the role of a bridge between the business (sales and marketing) and external vendors in translating business issues into information systems and information management solutions
• Translating latest IT CRM trends into technology investment for organization that is suitable for adoption.
• Leading end to end IT CRM project implementation. This includes requirements gathering, blueprint, milestone planning, configuration/development and testing
• Leading the CRM team, assigning work and handling recruitment

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT CRM (Salesforce, SAP CRM, Oracle / Siebel CRM or etc). You should have implemented at least 1 end to end IT CRM implementation across Asia. You should have at least 5 years of experience in engaging business stakeholders. Candidates should have at least 3 years of experience managing a team which includes recruitment, assigning of work and performance appraisal.

Proven track record in leading projects across Asia will be of added advantage.

Whats on offer
You will have the opportunity to lead high value IT CRM Cloud project implementation with exposure to senior business stakeholders.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gUNfSfbM(EA: 94C3609/ R1219669)

Project Manager (Solar & EV)

Working Hours: Monday-Friday 9.00 - 6.00pm
Address: 32 Kallang Pl, Singapore 339160
Salary : $4000-$5000

Job Responsibilities

Project Planning and Execution:

• Develop comprehensive project plans for solar energy systems , outlining scope, objectives, deliverables, and timelines.
• Coordinate with engineering, procurement, and construction teams to ensure project milestones are met
• Monitor project progress and implement necessary adjustments to achieve project goals.

Stakeholder Management:

• Collaborate with internal teams, contractors, suppliers, and regulatory agencies to ensure alignment with project requirements for both solar and EV infrastructure projects.
• Serve as the primary point of contact for client communication, addressing inquiries, concerns, and providing regular project updates.

Budget and Resource Management:

• Prepare and manage project budgets for solar, forecasts, and expenditures.
• Procure necessary materials, equipment, and resources to support project activities for both solar and EV infrastructure projects.
• Identify cost-saving opportunities and implement efficient resource utilization strategies.

Quality Assurance and Compliance:

• Implement quality control measures to ensure adherence to industry standards and project specifications for both solar and EV infrastructure projects.
• Monitor regulatory compliance and obtain necessary permits and approvals for project implementation.

Risk Management:

• Identify project risks and develop mitigation strategies to minimize potential impacts.
• Proactively address issues and challenges to maintain project momentum and achieve successful outcomes.

Job Requirements

• Diploma/Degree in Electrical Engineering or related fields
• 3-4 Years of experience in Mainly Solar project management
• Candidate with experience in solar project execution will be in advantage
• Knowledge in energy modelling software (PVsyst), Autocad and construction modelling software

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Key Responsibilities:

• Periodically review patients to evaluate their progress, ensure high-quality care, and identify any additional care or services they may need.
• Provide supervisory guidance and support to staff members.
• Attend meetings and participate in assigned committees.
• Conduct regular audits of staff performance to track key performance indicators (KPIs) and ensure compliance. Assist in reviewing and updating KPIs to enhance nursing standards if needed.
• Help manage the ward roster to ensure sufficient staffing at all times.
• Take corrective and preventive actions to address or minimize critical quality issues.
• Review patients’ case notes and nursing documentation to ensure records are accurate and meet legal documentation requirements.
• Implement and monitor infection control practices and ensure staff adherence to these protocols.

Requirements:

• Degree in Nursing with a minimum of 6 years of experience in managing and supervisory roles.
• Proven experience in managing a multi-disciplinary ward, inpatient ward, roster manpower
• Must be registered with the Singapore Nursing Board.

Please send in your latest resume to [email protected] or contact Tammy Yap at +65 64160542

*Only shortlisted candidates will be notified*

Tammy Yap Yong Qi (R24121217) | Employment Agency Licence No:04C3537

Position: Sales Manager

• Working days: 5days (Mon - Fri)
• Working hours: Rotate shift (9am-7pm/ 10am-8pm)
• Working Locations: One Sim Lane (Aljunied)
• Salary: $3000 - $4500

Requirement:

• At least 1 year relevant experience

Responsibilities:

• Responsible for prospecting & acquiring new clients.
• Handle overall responsibility for managing sales, achieving growth & hitting/exceeding monthly sales targets.
• Identify all potential business opportunities through cold outreach such as cold calling & social platforms.
• Conducting marketing research to identify selling possibilities & implementing sales program.
• Set up meeting with potential clients to recommend solutions.
• Collaborate with team members to achieve desired result.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description:

We are looking for a detail-oriented QA Automation Engineer to execute both manual and automated testing processes, ensuring the quality of our software products. The ideal candidate will have expertise in testing tools such as Unified Functional Testing (UFT) and JMeter for performance testing, along with a deep understanding of testing practices, to deliver high-quality, robust software solutions.

Key Responsibilities:

· Execute both manual and automated test scripts to ensure comprehensive software testing.

· Develop, code, and implement automated tests to enhance testing processes.

· Communicate with stakeholders to understand software requirements and provide feedback on issues and clarifications.

· Create standards and procedures to guide developers in ensuring software quality.

· Analyse test results to predict user behaviour, identify bugs, and suggest solutions for improving software performance.

· Utilize JMeter to perform performance testing on APIs and web applications, ensuring scalability and reliability.

· Leverage UFT for automation testing to improve efficiency and coverage.

· Collaborate with product development and testing teams to ensure the timely delivery of high-quality software projects.

· Track, analyse, and report quality metrics to assess software performance and reliability.

· Ensure the final product meets all software requirements before its release.

· Analyse product features to recommend changes for improved efficiency and user experience.

· Stay updated with the latest industry trends, standards, and regulations to ensure compliance and innovation in software testing.

Key Qualifications:

· Experience in automation testing using Unified Functional Testing (UFT).

· Hands-on experience with JMeter for Performance testing of APIs and web applications.

· Strong understanding of manual and automated testing processes and tools.

· Proven ability to communicate effectively with stakeholders and development teams.

· Solid experience in analysing test results, identifying bugs, and providing solutions.

· Familiarity with software quality metrics and tracking methodologies.

· Banking industry experience is a plus.

· Excellent analytical, problem-solving, and critical-thinking skills.

· Ability to work both independently and in close collaboration with cross-functional teams.

Preferred Skills:

· Familiarity with industry best practices for software testing.

· Strong knowledge of performance, security, and functional testing.

· Experience working in Agile environments is a plus.

Job Details

• Full-time position with comprehensive benefits (Annual leave, medical benefits, variable bonuses)
• Monday to Friday 8.30 am-5.30 pm
• Located in the East area; Leading a team of 3-4 pax
• Proficiency in Business reporting is a must-have, Data Crunching with expertise in SQL, Power BI, Microsoft Excel (including Pivot tables and V lookup), Tableau, Python.

Job Responsibilities:

• Develop and manage data warehousing and dashboards for Sales, Procurement, Inventory, Warehouse, AR, AP, and GL modules.
• Lead and execute BI projects, ensuring timely Go Live and seamless integration.
• Utilize Microsoft SQL Server Integration Services (SSIS) for efficient data warehousing and reporting.
• Strategize and plan the BI roadmap to support smooth organizational operations.
• Conduct regular reviews of BI projects, providing progress updates to management.
• Maintain BI servers and data marts to ensure optimal performance and reliability.
• Collaborate with stakeholders, manage vendors, and prioritize projects for high-quality deliverables and maximum ROI.
• Implement information security policies across IT functions and address any identified gaps.
• Foster a high-performance culture within the technology services team, optimizing resource allocation and conducting performance appraisals.
• Ensure solutions are thoroughly tested, meet specifications, and adhere to timelines from request to deployment.
• Lead IT management activities, including Application Management, Project Management, and Vendor Management.
• Oversee all projects, ensuring adherence to management principles and effective risk management.

Requirements:

• A hands-on role with at least 5 years of experience in a similar position, with broad functional expertise, preferably in the retail industry, and technical expertise in BI Tools and all facets of IT management and technology trends.
• Working knowledge of business process design and conceptualization skills are essential.
• Must know MS SQL/SSIS, and knowledge of Crystal reports/Qlik View/Excel VBA/Python is an advantage.
• Experience with Navision is an advantage.
• Essential skills in Microsoft Office, including Word, PowerPoint, and Excel.
• Excellent verbal and communication skills and the ability to translate complex technical issues into plain sentences for customers and stakeholders.
• Strong relationship builder who develops and maintains relationships to help attain targets, shares information across teams, business lines, and geographies.
• Good analytical skills and the ability to investigate the source of a problem across several different systems if required.
• Comfortable working in a fast-paced, customer-focused organization undergoing change.

Interested applicants, please send your resume

to [email protected] or press "APPLY NOW"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Primary Care Engagement & Partnership

• Plan and execute partnership strategies that build the network of primary care and community partners, to provide accessible, appropriate and affordable care in the community;
• Co-develop the partnership management framework (including operating, outcomes and funding models) by which the network of primary care partners will operate;
• Foster and maintain relationships with General Practitioners (GPs) to understand their strengths and needs, and collaborate to meet the health and care needs of residents in Central-North Singapore.
• Connect resources with primary care doctors and work with stakeholders within and beyond National Healthcare Group to build their capacities and capabilities to care for their patients and solve system and process problems

Care Models & Service Planning

• Plan and implement collaboration programmes, including shared care programmes, to integrate care seamlessly between primary care and tertiary care to improve patient outcomes;
• Plan and improve access of services for primary care partners including direct access, shared and community care services;
• Plan and implement quality improvement framework to support Healthier SG preventive care objectives with primary care partners;
• Identify opportunities for capability development, facilitate the implementation and use of collaboration platforms for the sharing of learnings, best-practices and training.

Business Management

• Financial management:

• Prepare and analysis of programme budget report
• Assist the team in ensuring that the department operates with sound and sustainable financial models for all initiatives, services and efforts.

• Operations management:

• Trend analysis and benchmarking of key performance indicators for the assigned track.
• Manage, organize, and coordinate of operational processes of the areas assigned.

• Service and performance measurement

• Fulfill MOH/NHG’s service standards for patient care settings.
• Coordinate and maintain relevant quality systems
• Identify and monitor customer service standards and KPIs.

Staff Development

• Development, supervision and guidance to staff to ensure good leadership, knowledge transfer and team succession planning in the assigned track(s).

JOB REQUIREMENTS

• A degree in any related course.
• Minimum 5 years of relevant/ related working experience.
• Possess good interpersonal and communication skills (written & verbal).
• Familiarity with the concepts of budgeting, operations and administration of community/ primary care/acute/ intermediate and long term healthcare sector is advantageous.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description

• Industry/ Organization Type: Precision Manufacturing
• Position Title: Sales Manager
• Working Location: Zhuhai, China
• Working Hours: 5 Days, Mon-Fri (8 am-5.30 pm)
• Salary Package: Basic Salary (Up to￥30K) + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Build and nurture major international client accounts, ensuring alignment with the company’s business objectives.
• Demonstrate strong commercial acumen through comprehensive reporting and impactful presentations.
• Establish and maintain productive professional relationships with key commodity personnel on potential and current assigned customer accounts.
• Collaborate with factory teams in supporting, servicing and managing resources to meet account performance objectives and customers’ expectations.
• Develop and execute strategies to achieve sales targets, covering volume and profit margin goals.
• Proactively assessing, clarifying and validating customer’s needs on an ongoing basis.

APPLY NOW!!!

• Minimum Degree holder in any discipline.
• Minimum 8 to 10 years of experience in a senior sales role.
• Proven ability to develop strong client relationships.
• Experience in the manufacturing sector, specifically with component parts for the 3Cs Industry is preferred.
• Knowledgeable with silicone rubber, plastic injection and/ or metal precision components for non-functional parts.
• Excellent business relationships with major consumer companies’ commodity decision-makers is highly desirable.
• Exhibit leadership skills, high motivation for challenges, and a results-driven mindset.
• Exceptional communication and presentation abilities, with the capability to network with key leaders and decision-makers in targeted companies.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to anraduscn.researcher01(at)gmail.com. Please indicate #67117 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Project Engineer / Assistant Project Manager (Turn Key/ semicon project / FAT)

• Project Management & Supervision
• Assist project Manager / Senior Project Engineer on design and site / Manager processes Design capability of MEP (Mechanical, electrical and process)
• Coordination, Testing and Commissiong, Handover Documentation
• Familiar with all local authorities plan submissions.
• ITE, Diploma or Degree in Mechanical, Electrical or equivalent
• 2 yrs or above of working experience in the related field / Manager will need about 8-10 years of project experience
• Good attitude/ Good communication, persuasion and negotiation skills

If you are interested in this opportunity, submit your application now to [email protected] find out more about this position. Thank you.

• To execute risk management plans for medico-legal cases and clinical complaints so as to ensure effective resolution for the organization.
• To undertake specific tasks or projects that will promote good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organisation
• Drive the ML education and communication arm to increase awareness of latest industry trends and issuee
• Serve as a Secretariat to Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirements
• A good basic degree from reputable university.
• Focused and motivated individual with relevant experience in case reviews and management of complaints.
• Strong team player with good interpersonal, communication and writing skills.
• Keen eye for details and a curious mind to deep-dive into issues.
• Excellent follow-up capabilities, ability to prioritise and handle several projects simultaneously.
• Skillfulness in handling people from different levels, backgrounds and personalities.
• Excellent senior stakeholder management skills, including ability to negotiate, inform about risk, influence to gain alignment and agreement.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]


Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Our client is from Medical industry. They are looking for a Software Engineer to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties Software QA Engineer:

• Verify user applications and server-side components to meet requirements and specifications discreetly.
• Execute Unit, Regression, Integration, Performance, and System Tests confidentially.
• Collaborate with developers to resolve issues arising from test procedures and results while maintaining confidentiality.
• Take ownership of assigned modules and projects discreetly.
• Manage defect tracking and implement solutions confidentially.
• Update tasks in OpenProject privately.
• Maintain and backup databases as needed, ensuring data security discreetly.
• Participate in software design reviews and create confidential test reports for releases.
• Review software documentation for technical accuracy while maintaining confidentiality.

Requirements:

• Diploma/ Degree in IT or Computer Science.
• Min 3 years of working experience in relevant industry
• Experience in SQL, JENKINS and TestComplete

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• Engage on regulatory matters including compliance with local laws applicable to products and services offered by crypto firms, in particular financial crime, conduct of business and reporting obligations.
• Lead the work with local counsel to assess new territories and applying for new licences or expanding existing licences.
• Lead the interaction with regulatory authorities, crypto service provider licensing and payments experience.
• Focusing on internal compliance policy review, including ongoing, assessments, assisting with compliance review, internal audit reviews and ongoing or ad hoc reviews.
• Support the business and product teams with regulatory analysis when assessing new products or services.
• Follow new regulatory developments in the fast moving world of international cryptocurrency regulation.
• Work closely with Business, Risk and Compliance on establishing global systems and controls to ensure regulatory compliance.
• Instruct and manage external counsel engagement as necessary.

Job Description

• Industry/ Organization Type: Manufacturing & Production
• Position Title: Senior QA Executive / Assistant Manager (QA)
• Working Location: Redhill (Near to the MRT)
• Working Hours: 5 days a week (Flexi Hours)
• Salary Package: Up to $5500 (Basic) + $88 (Fixed Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Conduct regular quality assessments to troubleshoot and resolve issues with product functionality.
• Partner with R&D to evaluate new products or parts and generate detailed quality reports.
• Execute functional, performance, and reliability tests.
• Maintain compliance with Quality Management Systems, including ISO 9001.
• Provide expert QMS advice and lead continuous improvement efforts across all business units.
• Manage ESG projects from initiation to completion, aligning with corporate sustainability goals.
• Create and oversee project plans, timelines, and budgets, ensuring efficient resource coordination.
• Lead cross-functional teams to deliver projects on schedule and within budget.
• Perform additional duties as delegated by the team leader.

APPLY NOW!!!

• Bachelor’s degree in Electronic and Electrical Engineering.
• At least 5 years of experience in operations, quality, and engineering within the manufacturing sector.
• Proficient in Quality System Standards, including ISO9001, ISO14001, and ISO45001.
• Solid understanding of sustainability concepts, ESG frameworks, and current industry trends.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68795 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Senior QA Lead will oversee the activity of the quality assurance department and staff, developing, implementing and maintaining a system of quality and reliability testing for the organisation’s product and development processes.

Responsibilities

• Oversees the daily workflow and schedules of the department
• Develops, implements and manages processes to ensure that products meet required specifications for quality prior to delivery.
• Communicates quality standards and parameters to QA and Production team.
• Identify and analyses issues, defects and other problems, particularly when problem recur in multiple products; recommend and facilitates solution to these issues
• Review client, customer and user feedback
• Conduct internal reviews and audits based on QMS ISO 9001
• Prepare First-Article reports
• Participate in ISO 9001 internal annual audit
• Perform other ad-hoc duties as assigned by the management team

Requirements

• Excellent verbal and written communication skills
• Good interpersonal and customer service skills
• Attention to details with strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite
• 3 to 5 years of experience in related field with supervisory experience a plus

Education Qualification

Bachelor's Degree or diploma

Working Location: Tuas Link 1

Working Hours: Monday to Friday, 8.30am to 6pm

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $3500-$5500

Manager Responsibilities:

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Summary

The role is responsible for operations excellence of the various teams under his/her care. The role is to inculcate in the team the culture of providing excellent customer service. In addition, the Manager is to conduct manpower planning and deployment and ensure that the operating costs are kept within control.

Key Responsibilities

1. Operations Excellence

· Oversee the smooth running of day to day operations.

· Ensure teams follow SOPs and investigate non-compliance.

· Ensure that team leaders perform audit checks on all outgoing documents.

· Communicate and coach team members on best practices and potential pitfalls to avoid from time to time.

· Conduct team meetings and inter- team meetings across departments to resolve challenges and enhancing customer service to clients.

· Ensure teams have credible & workable backup plan. All team members are crossed trained and hands-on experience in handling the work as backup.

2. Customer Service Excellence

· Create a culture of customer service excellence by reinforcing to the team regularly on proactiveness and prompt response to customers.

· Provide advice and assistance to customers in resolving shipping issues encountered.

· Hold regular Monthly Operations Meetings with Customers to obtain feedback on service performance and resolve operational issues.

· Investigate customer's complaints and recommend corrective and preventive actions to resolve the issues.

· Collaborate with various internal teams to deliver great customer experience to existing and prospective customers.

3. People Management

· Conduct manpower resource planning to ensure that workload is evenly distributed and all the staff work as a team to achieve greater productivity and output.

· Conduct Performance Reviews, mentor and coach staff to achieve goals set.

· Focus on talent management & development in building a strong succession bench.

· Ensure onboarding of new hires are conducted for successful integration to the team and organisation.

· Create an engaging environment that motivates the team to high performance.

4. Performance Report

• Collate and analyse operation statistics with monthly submission to immediate superior.

• Submit Monthly KPIs Reports to Customer.

Requirements and Pre-requisites

· Degree or Diploma

· Minimum 3 - 5 years of managerial experience in forwarding, shipping and documentation in the logistics space

· Competent in IT systems eg SAP and other in-house logistics systems

· Competent in Microsoft

· Strong Leadership skills

· Good communication and Problem- Solving skills

· Positive and Can-Do attitude

A) KEY RESPONSIBILITIES AND ACCOUNTABILITIES

This position is part of SPD’s Volunteer Management team.

For a start, the job holder will be responsible for developing and managing the outreach and volunteer management initiatives for the Enabling Services Hub at Tampines. This will be expanded in future to include cluster of programmes in the designated regions.

1. Volunteer Recruitment, Development and Engagement

a) Build a pipeline of suitable and ready volunteers to meet the needs of programmes like ESH through effective recruitment, engagement, training and retention.

b) Identify and create volunteer opportunities to attract and engage volunteers meaningfully and regularly.

c) Ensure the effective and sustainable deployment of volunteers to meet programmes’ objectives.

d) Assist to develop and review volunteer policies, procedures and standards of volunteer service.

e) Support volunteer acknowledgement and appreciation programmes and activities.

2. Community Outreach & Networking

a) Responsible for outreach to referral agencies, community, schools, public service organisations and hospitals for client referrals and enrolment.

b) Develop and organise events to build strong networks with other SSAs, community organisations and funding bodies like, MSF, NCSS, MOH, SG Enable (SGE), etc.

c) Network with external agencies and corporates on volunteerism needs and possible collaborations.

3. Administration & Operations

a) Supervise or oversee a small team to perform required outreach and volunteer management.

b) Responsible for achieving key performance indicators, providing progress reports and assisting in data analysis for planning and reporting purposes.

4. Work on cross-divisional projects as assigned from time to time.

5. Any other duties as assigned by Reporting Officers.

B) JOB HOLDER REQUIREMENT

1. A bachelor degree in any discipline related to social sciences or marketing with at least 5 years of relevant experience.

2. Able to work in the evenings, Saturdays and/or Sundays.

3. Track record of working with volunteers, corporates, community groups and foundations.

4. Analytical, flexible, resilient and ability to see different perspectives and draw connectivity.

5. Able to work independently and be a contributing team player.

The Logistics Assistant Manager/Manager in the Pet Industry is responsible for overseeing the daily operations of the warehouse, ensuring efficient and effective management of inventory, logistics, and transportation. This role involves managing key performance indicators (KPIs), driving process improvements, leading a team, and collaborating with internal and external stakeholders to support the overall business objectives. The Warehouse Assistant Manager plays a crucial role in ensuring that all warehouse activities align with the company's standards for safety, quality, and customer satisfaction.

Job Responsibilities:

1. Warehouse Operations Management:

• Oversee all aspects of warehouse operations, including receiving, storing, picking, packing, and shipping of pet products.
• Ensure that all warehouse activities are conducted in compliance with company policies, safety regulations, and industry standards.
• Maintain accurate inventory records, conducting regular cycle counts, and ensuring that inventory discrepancies are promptly investigated and resolved.
• Optimize space utilization within the warehouse to maximize storage efficiency and reduce operational costs.

2. Transport and Logistics Management:

• Manage the transportation of goods to and from the warehouse, ensuring timely and cost-effective delivery of products to customers and other business locations.
• Monitor transport KPIs such as delivery accuracy, on-time performance, and transportation costs, implementing corrective actions as needed.
• Collaborate with logistics providers to negotiate contracts and ensure the best possible service levels.
• Coordinate with the customer service and sales teams to resolve any issues related to delivery schedules, product availability, or transportation.

3. KPI Management:

• Develop, monitor, and report on key performance indicators (KPIs) related to warehouse and transport activities.
• Analyze KPI data to identify trends, inefficiencies, and areas for improvement, implementing strategies to achieve or exceed targets.
• Regularly review and update KPIs to ensure they align with the evolving needs of the business and industry best practices.

4. Process Improvement:

• Continuously evaluate warehouse and transport processes, identifying opportunities for automation, cost reduction, and increased efficiency.
• Lead and support initiatives aimed at improving warehouse operations, including lean manufacturing, Six Sigma, and other process improvement methodologies.
• Implement best practices and innovative solutions to enhance the overall performance of the warehouse.

5. People Management:

• Supervise, train, and develop a team of warehouse staff, including warehouse operatives, supervisors, and drivers.
• Foster a positive and inclusive work environment, promoting teamwork, open communication, and professional growth.
• Conduct regular performance evaluations, providing constructive feedback, and implementing development plans to improve staff performance.
• Ensure that all team members are trained in health and safety protocols and that safety standards are consistently upheld.

6. Stakeholder Management:

• Build and maintain strong relationships with internal stakeholders, including procurement, sales, customer service, and finance teams.
• Serve as the primary point of contact for external stakeholders such as suppliers, logistics partners, and customers.
• Collaborate with cross-functional teams to support the launch of new products, promotional campaigns, and other business initiatives.
• Provide regular updates to senior management on warehouse performance, challenges, and opportunities for improvement.

Job Requirements:

• Bachelor’s degree or Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 3-5 years of experience in warehouse management or a similar role, preferably within the pet industry or a related sector.
• Proven experience in managing warehouse operations, transport logistics, and team leadership.
• Strong analytical skills with the ability to interpret KPI data and implement effective strategies.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Knowledge of warehouse management systems (WMS) and other relevant software.
• Familiarity with process improvement methodologies such as Lean, Six Sigma, or Kaizen is a plus.
• Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
• Commitment to safety, quality, and customersatisfaction.

Working Conditions:

• This role is based in a warehouse environment.
• The role may involve lifting and moving heavy products, as well as extended periods of standing or walking.
• Flexibility to work shifts, including evenings, weekends, and holidays, as needed.
• 
  
• Work Location: 7 Toh Tuck Link, Singapore 596227

Job Benefits:

• ✅ Career Developement
• ✅ Medical Reimbursement, Health Insurance
• ✅ Long Service Award
• ✅ Staff Purchase Discount
• ✅ Company Uniform Provided
• ✅ Air-conditioned staff lounge
• ✅ Free corporate gym access

⭐️ Interested candidate, you may apply via our career website: https://plc.applyourjobs.com.

Only shortlisted candidates will be notified.

Roles & Responsibilities

• Assisting with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents.
• Managing communications and correspondence between different departments and external parties.
• Coordinating with vendors and suppliers to ensure timely deliveries and payments.
• Creating and maintaining comprehensive databases, reports, and spreadsheets on organizational metrics, financials, and other related information.
• Identifying areas where improvements can be made in the organization, and contributing to innovation in operational processes.
• Map out annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

‌Full-scale store management‌: You need to be fully responsible for the daily operation and management of the store, including commodity procurement, promotion, store operation, customer service and employee training.

‌1. Commodity procurement and promotion‌: You need to supervise and check the work of the purchasers to ensure the smooth progress of procurement. They also need to review the procurement contract, confirm the supplier, and terminate the unqualified supplier. In addition, the supermarket manager needs to formulate a promotion plan and evaluate and summarize each promotion.

2‌. Store operation‌: You need to be responsible for the incoming acceptance, display, quality management and other work of the goods. They also need to supervise the loss management of the store, master the maintenance knowledge of the equipment, and supervise the cleaning and fire protection work inside and outside the store.

3‌. Customer service‌: You need to properly handle customer complaints, feedback customer opinions, and ensure customer satisfaction.

‌4. Employee training and team management‌: You need to train and educate employees, motivate the team, handle employee attendance and personnel issues, and ensure the efficient operation of the team.

• Strategy: Understand the overall business and marketing strategy and create a marketing plan

• Budget: Manage budget and report on the marketing spend.

• Team Management: Manage, lead and motivate a marketing team of 3 to 5.

• Stakeholder Management: Work collaboratively with a variety of stakeholders across sales, product management and the central marketing team to ensure there is buy in to future marketing campaigns and resources are maximised.

• Sales Support: Create collateral and content to help the sales team convert more prospects.

• Campaign Management: Target market segments with integrated marketing campaigns to generate demand and convert into leads. Campaigns can include ABM, paid social, webinars, email marketing and direct mail.

• Content Marketing: create a variety of content – thought leadership, blogs, whitepapers, webinars and video.

• Digital: Be responsible, through the central marketing team, for the infrastructure section of the website. Ensuring content is optimised for SEO, and our presence is expanded across our social – Meta, IG, Tik Tok, LinkedIn & Twitter etc.

• Technical: Work ensure sales and marketing are working in unison.

• Marketing Analysis: Analyse and report on traffic, MQLs, conversions, attribution and pipeline growth.

Senior Marketing Manager Requirements

• Knowledge of Singapore Market Segment.

• Marketing Manager or Senior Marketing Manager from a F&B business.

• Experience of creating a marketing plan that builds awareness and drives leads.

• Excellent written and presentation skills.

• Broad experience across online and offline marketing channels.

• Good experience of working with sales teams.

• Budget management experience.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team