Team Introduction:

At H2 Games, our User Acquisition team drives community growth by crafting targeted strategies that attract, retain, and engage users. Through creative incentives and seamless user experiences, we deliver end-to-end campaigns covering user engagement, resource allocation, and rewards. Our team tackles complex engineering challenges to ensure data consistency, security, and scalability. Working closely with data and algorithm experts, we build models and foundational platforms that optimize campaign delivery and enhance our understanding of our diverse user base—enabling the growth and success of H2 Games in a competitive market.

We are looking for an experienced QA Lead to manage the quality assurance of our internal business products / systems, critical to supporting our mobile gaming company's business operations. This role requires leadership and expertise to ensure the performance, scalability, and reliability of systems, tools, and platforms used across departments. You will guide a team of QA engineers, collaborate with internal stakeholders, and maintain high-quality standards for essential non-game systems, ensuring a seamless operation.

Job Responsibilities:

1. Quality Assurance Functionality
   Collaborate closely with requirement ayalise, system design and code reivew, create test plans and product / project quality standard. Manage the test cases and create testbench for integration test, performance test, etc.
   Collaborate closely with internal stakeholders and cross-functional teams to ensure internal systems meet functional and user experience standards.
   Track and analyze quality issues, offering insights and developing improvement plans to enhance system performance and quality, with a focus on data insights and data sensitivity to ensure compliance and security standards.
   Drive continuous collaboration with automation/stability QA teams to develop internal tools, frameworks, and platforms that increase team productivity and testing efficiency.
   Review system implementations to ensure accurate data collection and analytics integration.
2. Team Management & Leadership
   Lead, mentor, and develop a team of QA engineers, providing coaching, guidance, and training to ensure effective performance.
   Proactively resolve internal escalations and work with the team to identify and address issues that impact productivity.
   Ensure both front-end and back-end systems are reviewed thoroughly to maintain optimal quality and performance.
   Proactively identify and resolve issues impacting team productivity by working with the team, peers, and management
   Implement and refine policies and processes to ensure a positive, efficient, and productive work environment.
3. Cross-Department Collaboration
   Serve as the main contact for local quality issues, working closely with related QA teams to resolve challenges and optimize system performance.
   Collaborate with teams in IT, development, and operations to align internal systems with business goals.
   Collaborate with peers to improve the overall quality of internal systems, ensuring alignment with business requirements and expectations
   In-depth understanding of the business, communicate and collaborate with various participants (teams), create value for the business, and work without boundaries.
4. Recruitment & Talent Development
   Partner with the recruiting team to identify, interview, and hire top QA talent for local openings.
   Work with the team to train new hires and help them integrate smoothly into the QA process.
5. Documentation & Reporting
   Provide clear, comprehensive documentation on testing processes, quality improvements, and issues.
   Maintain detailed reports on progress, risks, and quality metrics, keeping stakeholders informed on all QA activities.

Job Requirements:

• Bachelor’s degree in Computer Science or a related field.
• Minimum of 8 years in quality assurance of Internet products , with proven experience in a leadership role. Experience with business-critical or internal systems is highly preferred.
• Strong knowledge of QA methodologies, testing tools (e.g., Jira, TestRail), and experience with automation frameworks; experience with CRM or ERP platforms is beneficial.
• Proficiency in one or more programming languages (e.g., Python, Java, or Go), Familiar with web/server/automation architecture, understanding at least one application framework.
• Strong analytical and troubleshooting skills, with the ability to identify, prioritize, and resolve issues efficiently.
• Demonstrated experience in automated testing, performance testing, and quality system construction. With deeply undstanding on the testing theory and methodology, and hands-on experience in building CI/CD pipelines, server-side performance testing, and QA standards for complex business systems.
• Excellent communication skills with a proven ability to manage competing priorities and collaborate with cross-functional teams.
• Bilingual with the ability to converse in Mandarin will be an advantage to liaise with mandarin speaking stakeholders.

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Role: QA Build Automation Engineer

Job Requisition Number: JR43981

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Functionally reports to the Service Build Engineering Lead under Group Infrastructure Platform Services, the Build engineer will be responsible for detail design, build, post provision support and continuously optimize and automate the end-to-end build and provisioning process in accordance to the bank standard.

This role will support and collaborate with Design, planning, solution architect, application and Development teams on infra build requirements, standards and the use, optimization and troubleshooting of all features in VMware, Linux, Windows & its tools.

This role will participate in technical discussions to share ideas and provide feedback in continuing the improvement of the Service Build Engineering team in areas such as Optimization, automation, cost savings, technology adoption & operational efficiency.

Key skill

- Red Hat Enterprise Linux (RHEL) and Windows Administration

- Must Have:

o Intensive experience in supporting RHEL for JBOSS/WebSphere/WebLogic, Oracle DB is a must

o Intensive experience in supporting RHEL in DMZ is a must

- Professional understanding of networking related to RHEL and Windows

- Professional understanding of SAN Storage related to RHEL and Windows

- Good understanding of large Data Center Facilities operation

- Hands-On experience supporting various Infrastructure agents like NetBackup, BMC Patrol

- (Mid-Level) vSphere 5.x and 6.x

- Cross-team collaboration with storage, network, security and application delivery

- Technical leadership quality to handle technical challenge and sensitive situations

- Integrate the server automation process either by custom scripts or via third-party solutions(Chef)

- Candidate should have the drive and intellectual horsepower to resolve user issues and support them through telephone, email, or via chat services as applicable

- Strong communications skills

- Excellent spoken and written English communication skills

Key Responsibilities

- Level of experience: L3 6 to 9 yrs of relevant experience

- 80% - Managing and Operating Red Hat Linux, Windows VM Infrastructure

o Installation/Configuration/Hardening/Maintenance/Patching

o Maintain System Security

o Advanced Troubleshooting

o Performance Tuning

o Capacity Management

o Preventive/Proactive Support

o Incident/Change/Problem Management

o Provide system administration support and guidance for development team’s app configuration tasks

o Veritas Clustering Setup on RHEL VM would be added advantage

o Chef Automation would be added advantage

- 10% - Managing and Operating VMware vSphere IT infrastructure

- 10% - Other IT Infrastructure Related Tasks

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Primary Responsibilities:

• Ensure accurate transmission of alarms and statuses between the frontend interface and the monitoring system by verifying log data from both sources.
• Act as a liaison between the project team and field equipment, facilitating seamless integration and communication for the monitoring project.

Requirements:

• Shift Flexibility: Primarily night shifts with occasional day shifts as needed.
• Attention to Detail: Strong focus on reviewing and verifying log data to ensure accurate alarm and status tracking.
• Experience: Familiarity with log-based testing, particularly in system integration environments, is preferred.

Job Description:
As an Event Specialist, you will be the go-to expert for clients searching for the perfect event space. You will assist with venue recommendations, manage corporate accounts, coordinate event logistics, and ensure seamless execution. From sourcing suppliers for equipment rentals to hosting wedding shows, your role will be pivotal in delivering exceptional experiences for our clients.

Key Responsibilities:

• Assist clients in finding suitable venues for corporate events, weddings, and other functions.
• Manage and service existing corporate accounts, ensuring smooth booking processes and maintaining strong relationships.
• Coordinate with suppliers for event requirements, such as chair rentals, catering, AV equipment, and other meeting essentials.
• Be present on-site during events to oversee and ensure flawless execution.
• Provide tailored assistance to wedding couples, helping them select venues for Chinese, Malay, Indian, and other cultural wedding celebrations.
• Plan, organize, and host wedding shows to showcase Venuexplorer’s offerings and build relationships with clients.
• Collaborate with the marketing team to promote Venuexplorer’s services and events.
• Provide post-event support, gather client feedback, and maintain high satisfaction levels.

Requirements:

• Experience in event planning, coordination, or related roles.
• Strong knowledge of venues and event planning resources in Singapore.
• Excellent interpersonal and communication skills to build and maintain client relationships.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Detail-oriented, organized, and solution-driven.
• Flexibility to work on-site during events, which may occasionally include weekends or evenings.
• Knowledge of cultural wedding traditions and practices is a plus.

What We Offer:

• Opportunity to work with a dynamic and supportive team.
• Hands-on experience in planning and executing a variety of events.
• Networking opportunities within the events and hospitality industry.
• Competitive salary and performance-based incentives.
• Career growth opportunities in a rapidly growing company.

If you’re passionate about creating memorable events and have the skills to deliver outstanding experiences, we want to hear from you!

Be part of Venuexplorer’s mission to make every event extraordinary!

AccAssurance LLP

About the Company

We are a fast growing and dynamic boutique public accounting firm providing accounting, assurance, corporate secretarial, tax and business advisory services. We are also approved training employers under the ACCA, ICAEW and SCA Schemes.

In AccAssurance, we believe in supporting and helping our staff to become competent and effective in their work. We also believe that it is possible to achieve work life balance through sufficient planning and tapping on technology to do things more efficiently.

You can look forward to a challenging, yet satisfying and practical experience in our public accounting practice as our staff get to take on and experience other job roles to build their professional skill-sets beyond those of a traditional accountant.

We are located at Rochor area. Visit www.accassurance.com.sgfor more information about us.

Tax Senior

Your professional designation are as follows:

Tax Senior -> Corporate Services Specialist

Job Description:

Working in the role of a leader

As your career mentor, we believe in the importance of empowering you to become a leader at all levels. Our Firm’s core values will empower you with the delegated authority to lead and embrace the challenges you face in your audit career. These will also enable you to provide value added services to the respective stakeholders.

Working as a tax senior

Your scope of work as follows:

• Work on tax and related assignments under the supervision of managers and partners to ensure that assignments are executed based on the relevant professional requirements and on a timely basis.

1. Assist to prepare corporate and individual tax computations and returns
2. Responsible for day-to-day administration and compliance for various tax matters
3. Assist in other tax tasks required under the applicable laws and regulations.

• Provide guidance and supervise the work of junior colleagues on tax and related assignments;
• Assist managers and partners in the administrative functions of client portfolio management;
• Assist in training and technical matters of the Company;
• Assist in the practice development matters of the Company, such as the preparation of fee proposals; and
• Working as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis; and
• Developing and maintaining professional relationships with clients.

Requirements:

• Degree in Accountancy or tax qualification or a professional qualification under the ACCA, ICAEW, SCA and SIATP
• Proactive, committed and a team player
• Possess professional qualities with good communication and interpersonal skills
• Possess initiative and ability to work independently
• Strong analytical thinking skills
• Minimum 2 years’ experience

Benefits:

• Approved Training Organisation (ATO) by ACCA & SCAQ
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access (while stock last)

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

AccVisory Pte Ltd

About the Company

We are a fast growing and dynamic boutique public accounting firm providing accounting, assurance, corporate secretarial, tax and business advisory services. We are also approved training employers under the ACCA, ICAEW and SCA Schemes.

In AccVisory, we believe in supporting and helping our staff to become competent and effective in their work. We also believe that it is possible to achieve work life balance through sufficient planning and tapping on technology to do things more efficiently.

Over the years, we have incorporated new technologies, such as robotic process automation (RPA) into our work areas so as to get ourselves future-ready for opportunities in professional services afforded through digitalisation.

Working here gives you an opportunity to acquire new and emerging skill-sets, such as digitalisation, accountancy advisory or data analytics that are associated with the evolving role of an accountant.

You can look forward to a challenging, yet satisfying and practical experience in our public accounting practice as our staff get to take on and experience other job roles to build their professional skill-sets beyond those of a traditional accountant.

We are located at Rochor area. Visit www.accvisory.com for more information about us.

Accounts Specialist

Your professional designations are as follows:

Accounts Specialist -> Corporate Services Specialist

Job Description:

Reporting to the directors, your main role is to be a fieldwork team leader on accounting and related assignments, ensuring that these assignments are planned, executed, documented and concluded based on the relevant professional standards;

Specifically, your areas of responsibilities are to:

• Provide guidance and supervise the work of junior colleagues on the accounting and related assignments;
• Assist in the preparation of reports and schedules that are to be delivered to the clients and other external parties using robotic process automation (RPA) technology;
• Assist in the functions of client portfolio management;
• Ensure all clients’ needs are met in regards to answering queries promptly, building relationship with client and anticipating requirements;
• Provide clients with value-adding recommendations for improvements in processes and controls;
• Participate in sales and marketing activities;
• Prepare payroll reports, administration of payroll funds and CPF contribution;
• Assist to prepare corporate and individual tax computations and returns;
• Liaise with tax and audit parties

Job Requirements:

• Degree in Accountancy or a professional qualification under ACCA, SCA and ICAEW schemes
• Minimum 2-3 years accounting/audit work experience in a public accounting firm
• Conversant and understanding of Singapore Financial Reporting Standards and Company Act
• Leadership skills to lead a team of junior accountants
• Proactive, committed and a team player
• Possess strong interpersonal skills
• Possess initiative and ability to work independently
• Proficiency in both written and spoken English and Chinese
• Able to commence work immediately

Benefits:

• Approved Training Organisation (ATO) by ACCA & SCAQ
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access (while stock last)

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Position Overview:

A Training Specialist is responsible for developing, implementing, and managing training programs within an organization. The role focuses on enhancing the skills, knowledge, and performance of employees to meet both individual and organizational goals. This position plays a key role in improving employee development and supporting the overall growth and success of the company. Training specialists typically collaborate with department heads, HR teams, and external experts to design and deliver tailored training content that aligns with business needs.

Responsibilities:

1. Develop Training Strategy:

• Develop annual and quarterly training plans and budgets based on the company’s business needs.
• Analyse employee skill gaps and design training programs suited to various departments.

2. Establish Training System:

• Develop and improve onboarding training, job skill training, and management development modules.
• Establish training policies and processes to ensure standardisation and compliance.

3. Organise Training Activities:

• Design and implement internal training courses and organise seminars or training programs with external experts.
• Manage the entire course process, including coordinating training resources and providing logistical support.

4. Content Development:

• Research and update training materials (such as manuals, PowerPoint presentations, and videos).
• Introduce external high-quality resources to enrich course content and ensure practicality and innovation.

5. Project Training Effectiveness:

• Track training effectiveness and use data analysis to evaluate learning outcomes, suggesting improvements.
• Submit regular training reports to support decision-making for developers.

6. Employee Development and Corporate Culture Promotion:

• Develop personalized development plans and identify and nurture high-potential employees.
• Promote corporate culture through activities and enhance training efforts.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• A bachelor’s degree or higher in Marketing, Human Resources Management, Education, or a related field.
• At least 3-5 years of relevant training management experience, preferably in the food service, retail, or internet industries.
• Familiar with building training systems and project management processes.
• Capable of independently designing and implementing high-quality training programs, with experience in developing training materials.
• Proficient with modern training tools and technologies (such as online learning platforms, data analysis tools).
• Fluent in both written and spoken Chinese and English, with the ability to independently create bilingual training materials.
• Excellent organisational and time management skills.
• Strong cross-departmental communication, with good leadership and execution skills.
• An understanding of employee psychology and learning behaviours, with the ability to design efficient learning solutions.
• Experience in successfully implementing training projects or having received relevant honors.
• Familiarity with corporate culture development and high-potential employee cultivation methods.
• Possession of relevant training certifications (such as CIPD, TTT, etc.).
• Positive working attitude and a ready smile
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Able to join us within short notice

Benefits and Opportunities:

• Competitive salary and benefits package.
• Clear career development opportunities and professional training.
• A friendly and efficient work environment with opportunities to participate in core company decisions.
• If you are passionate about promoting employee growth and company success and want to showcase your talents in a dynamic environment, we welcome you to join us!

About the Company:

Dbiz.AI is a technology-driven company committed to delivering top-quality digital solutions across various industries. We emphasize innovation, efficiency, and the use of the latest tools and technologies in testing and quality assurance to ensure the highest standards in our products.

Role Summary:

We are seeking a highly skilled and detail-oriented QA Engineer with expertise in manual testing, automation (Selenium C#), API manual testing, and backend (DB) testing. The ideal candidate should have over 6 years of experience in QA processes and a strong technical background, including experience in building and enhancing test automation frameworks.

Responsibilities:

• Conduct comprehensive manual testing for software applications to ensure optimal performance and functionality.
• Execute API manual testing using Postman, validating endpoints, and identifying issues.
• Perform backend testing, including database (DB) testing and writing queries to verify data integrity.
• Develop, enhance, and maintain test automation frameworks using Selenium with C#.
• Write and execute automated test scripts, focusing on efficiency and code quality.
• Collaborate with cross-functional teams to support agile methodologies in the QA process.
• Identify and troubleshoot complex software issues, using strong analytical and problem-solving skills.

Requirements:

• Experience Level: Minimum of 6 years in Manual Testing, Automation Testing (Selenium with C#), API Testing (Manual), and Backend Testing (DB Testing).
• Mandatory Skills:Proven experience in QA processes and methodologies.
  Hands-on experience with Manual Testing.
  Proficiency in API Testing, particularly with Postman.
  Strong knowledge and experience in DB Testing and query writing.
  Expertise in developing and enhancing automation frameworks using Selenium with C#.
  
• Additional Skills:Strong object-oriented design and coding skills.
  Proficiency in agile methodologies.
  Excellent problem-solving and analytical skills.
  

Life at Dbiz.AI:

• Competitive salary and comprehensive benefits
• Innovative, fast-paced work environment
• Opportunities for professional growth and skill development
• A collaborative and supportive company culture

Library & Archives Solutions Pte Ltd (LAAS) incorporated in 2000, is a wholly-owned company of the National Library Board (NLB) of Singapore. It is created to be the sole distributor of products and services of NLB. The Company plans to reach out to the library industry to exert leadership in library innovations, as well as provide assistance to libraries that wish to expand their services and grow their capabilities. It also aims to provide productivity tools to reduce the cost of operations for clients, and to enable libraries to embrace digital technology to better serve users.

Key Responsbilities :

• Support and conduct LAAS’ training such as Records Management Training, Advanced Declassification Training, Digitisation Training, Records Management Appraisal Masterclass, and any other training as required
• Co-develop training materials in the areas of archives, and thereafter maintain and make continuous improvements to those training courseware and materials
• Provide support for LAAS’ consultancy projects, especially in the areas of archives and file plan development
• Document process and procedures related to archives and file-plan related areas of work.
• Client management for LAAS’ relationships with existing and potential clients

Key Requirements & Qualifications

• Candidate should possess minimally a Degree
• Experience with Records Management or Knowledge Management, in particular government agencies would be advantageous
• At least 2-4 years of experience working in a role that supports training and/or management of projects, relevant training will be provided by LAAS
• Is meticulous, open to learning, client-oriented, and proactive
• Able to work independently with minimum supervision after relevant training has been provided
• Keen to develop knowledge of digital content management systems, metadata standards, and database management.
• Ability to manage projects, meet deadlines, and work independently or as part of a team.
• Ability to manage multiple stakeholders and coordinate between various departments and external consultants.
• Commitment to staying updated with the latest trends and technologies in digital archiving and management

Job Reporting Location:

100 Victoria Street, National Library Building. Singapore 188064

Interested applicants, please email your detailed resume, stating your current and expected salary, date of availability and contact number to: [email protected]

We would like to thank all applicants for their interest but regret that only those qualified will be contacted.

As part of country expansion, we are looking for a dynamic and versatile Talent Acquisition Specialist to be part of the HR team. You will be responsible for anchoring CHAGEE’s expansion and serving as a key partner to the business. You will also be an integral part supporting of the Group’s strategic expansion and initiatives.

If you are looking to develop your career with one of the leading global tea beverage brand; send in your application now!

Responsibilities

• Responsible for anchoring recruitment strategy and activities, including quality delivery of essential HR services (EVP, recruitment outreach, platforms, institutions etc.)
• Serve as talent partner to key business divisions, working closely with business stakeholders to support business expansion
• Implement talent acquisition activities across all platforms, including recruitment project and partner management
• Lead and facilitate country initiatives, including establishment of candidate supply channels, SOPs, policies etc.
• Champion employee engagement and Company culture initiatives, reinforcement of internal communication and employee relations
• Analyse trends/metrics and establishment of data dashboard; developing integrated solutions value-added analytics

Requirements

• Proven experience of 3 to 7 years as a talent acquisition or HR generalist, in a fast-paced environment
• Diploma in human resources or equivalent
• Enterprising mindset and approach
• Good communication and interpersonal skills
• Strong network and stakeholder management
• Knowledge of industry, recruitment trends and developments
• Team player, with a keen eye on details

Accounts Payable Specialist

· Central Location

· Great Working Environment

· Salary Circa - $3800 per month plus bonus

The Company

The company is a prominent player in the shipping industry with a network of offices in international locations. They are now looking to recruit an Accounts Payable specialist to be part of their team.

The Position

Reporting and working closely with Finance Manager, the AP Specialist will be responsible for the processing and payment of supplier’s invoices with the need to ensure that all invoices are properly documented and promptly recorded. The AP Specialist will ensure the accuracy of the creditor’s statement and reconciliation are done on a timely manner.

The Person

To succeed in this role, candidates should ideally have at least five-years of working experience, ideally gained from Accounts Payable. Candidates should have strong interpersonal skills, independent and the ability to partner with the business. This is an excellent opportunity to join a growing organization with a supportive working culture.

Job Responsibilities:

1. Manage and maintain products on Amazon (US/Europe), Southeast Asia, and other platforms, including product listing, updates, promotions, and page optimization.
2. Oversee and manage the operations of cross-border e-commerce stores, focusing on traffic acquisition, advertising campaigns, content creation, marketing analysis, and data-driven insights.
3. Develop and execute marketing strategies to improve product rankings and boost sales performance.
4. Ensure compliance with the rules and policies of major cross-border e-commerce platforms.
5. Conduct competitor and market research, analyzing trends and providing actionable insights for business growth.
6. Handle other related tasks as assigned by the company.

Job Requirements:

1. Bachelor's degree or higher.
2. Proven experience in cross-border e-commerce, with expertise in platforms such as Amazon, eBay, TikTok, Lazada, or similar.
3. In-depth knowledge of e-commerce platform rules and significant experience in account management and maintenance.
4. Strong ability to develop sales strategies and adapt to changing market dynamics.
5. Singaporean Citizen or Permanent Resident preferred to meet local hiring requirements.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

LOOKING FOR LIKE-MINDED INDIVIDUALS READY TO BUILD THEIR CAREER WITH US!