ABOUT CINCH:

Cinch is an exciting fintech and e-commerce business based out of Singapore. Our mission is to create a more flexible, inclusive, and environmentally friendly purchasing model for consumer electronics across Asia Pacific. We have developed a subscription-based business model for customers to flexibly and conveniently access their favourite tech products, disrupting a c. US$700bn industry! Consumers now have the ability to pay monthly, keep it as long as they want, and the ultimate flexibility to return, purchase or upgrade to the latest model.

We have recently raised a pre-seed round from highly reputable investors from around the globe. With these funds we're building a diverse team who are passionate about generating social impact, are motivated by the opportunity to deliver new experiences, change consumer behaviours and establish new industry norms, and who thrive in the uncertainty and speed of a start-up environment.

ABOUT THE ROLE:

To accompany its growth, Cinch is looking for a Customer Excellence Specialist. The role encompasses the establishment of a customer excellence framework and team to ensure that all of our customers have an as positive experience as possible, contributing to the Company’s success.

Interested in joining a promising startup that just got funded and accompanying it from 0 to 100?

Apply at: [email protected]

WHAT YOU’LL DO

• Manage and build the Customer Success team from the ground up
• Develop and maintain a healthy and trusting relationship with our B2C and B2B customers
• Be the main point of contact for customers and ensuring a seamless experience
• Find creative solutions to fulfil customer needs
• Represent the voice of the customer and employee in leadership meetings
• Establish KPIs on a monthly, quarterly and annual basis
• Extract data from CRM tools to interpret data sets, developing dashboards to carry out analysis
• Plan, strategize and implement systems for pre and post sales customer excellence
• Plan and allocate resources to effectively staff and accomplish department goals

ABOUT YOU

• 3-5 years of experience in Customer Success / Engagement
• Interpersonal skills to effectively manage, interact, negotiate and communicate with all stakeholders
• Document customer use
• Skilled at building positive relationships with customers and have excellent verbal and written communication skills

PERSONAL QUALITIES (as important as skills!)

• Entrepreneurial: You might already be a founder or have that startup spirit - you certainly don’t want to just be an employee.
• Creative: You think outside the box to relentlessly find innovative solutions
• Challenger: You like to push yourself and go beyond your own goals. We’re ambitious and we want you to be too!
• Quality-driven: You create great work you’re proud of!
• Team player: You share ideas, convey the vision, empower your team

Job Description

Key Responsibilities Include

• Play an integral role in our SAP S/4 HANA implementation project and working in areas of Finance, Procurement and/or Supply Chain
• Using Agile methodologies, work closely with business stakeholders, IT team and implementation partners to ensure that the S/4HANA solution, including relevant add-ons that will be implemented is able to deliver the business vision and projected outcomes and is aligned to our Digital Enterprise Architecture and Application Roadmap
• Support any ongoing BAU work where needed

Requirements

• Possess a degree in Information Technology or related fields
• At least 5 years of functional and technical experience in SAP FICO, MM and/or other SAP modules and experience in integrating SAP ERP modules with non-SAP systems
• Knowledge and experience in S/4HANA is preferred and other SAP add-on solutions such as Ariba and/or IBP would be added advantage
• Have knowledge / experience in delivering projects under the Agile framework
• Have a curious mind, is logical and possess good problem-solving and communication skills
• Able to work independently as well as collaboratively as part of a highly skilled team

Staff Nurse | Urology Specialist/Office hours | SNB Registered | Novena - 4769

Salary: $3200 - $4000

Working hours: 5.5 days; Mon - Fri: 9:00am - 5pm, Sat: 9:00am - 1pm

Location: Mount Elizabeth Novena Hospital, 2 days/week need to help at Gleneagles Medical Centre

Responsibilities:

• Undertake nursing duties (i.e. phlebotomy, subcutaneous/intramuscular injections, simple wound dressings)
• Medication dispensing
• Chaperone doctor, assist with minor procedures in clinic
• Perform administrative duties including patient registration, payments, booking of appointments, financial counselling, stock-taking and managing insurance claims.
• Ensure the cleanliness and tidiness of the clinic

Job Requirements:

• Degree / Diploma in Nursing
• Full registration under Singapore Nursing Board

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

+65 9850 3820 | [email protected]

Senior Recruitment Consultant

Our client is from Medical industry. They are looking for a Sales Specialist to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties:

• Provide discreet support to the Sales Account Manager, promptly addressing customer and prospect inquiries.
• Identify opportunities to expand into new markets for both existing and upcoming products.
• Maintain meticulous and confidential records of contracts, customer agreements, quotations, proposals, opportunities, accounts, contacts, leads, and actions.
• Cultivate and nurture customer relationships to foster loyalty and allegiance while maintaining confidentiality.
• Oversee tendering websites for Singapore, including platforms like SESAMI, and hospital tendering websites, ensuring discretion.
• Keep confidential and current records of the company's profile, financial documents, and product documentation for the tendering process.
• Actively participate in training and development programs to support personal growth and continuous learning discreetly.
• Be prepared to cover vacant field territories at the manager's request while maintaining confidentiality.
• Conduct discreet follow-ups with customers regarding marketing promotions, campaigns, and open quotations, aiming to convert leads into sales.

Requirements:

• Min Diploma in Life Science, Biotechnology or any relevant field.
• Min 3 years of working experience in Medical industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

BROWHAUS – The first concept store in Singapore to specialize in Brow and Lash Grooming Services. Signature treatments like Brow Resurrection and Eye Define keep us at the forefront of grooming technology, while proprietary products such as our Semi Permanent Makeup After-care System caters to grooming needs at home.

Team Benefits:

• 5 days work week, retail hours
• Pick up a new skillset
• F&B and Beauty perks and discounts available
• Sales commission and Incentives
• Referral Programme
• Completion Bonus

Job Scope:
- Provide brow grooming services using tweezing, threading, tinting and lamination techniques.
- Provide facial hair grooming services using threading techniques.
- Provide semi-permanent treatments for eye brows, eyelines and lips.
- Provide lifting and rejuvenating treatment for the eyes using plasma treatment techniques.
- Promote Strip products and services to clients.
- Explain all treatment procedures to clients.
- Offer clients advice on after care products.
- Sterilize tools and equipment as per treatment protocols.
- Ensure that used inventory is replaced.
- Maintain outlet cleanliness.
- Any other duties as assigned by the Management.

Requirements:
- Passionate about beauty services.
- Strong communication skills and love delivering exceptional customer service.
- Self-motivated with positive attitude. Achieve personal and shop sales target.
- Candidates with no prior experience are welcomed, training will be provided.

We are actively in search of individuals who exercise self-confidence and independence to deliver top-tier performance as valued members of our workforce. If you possess the capacity to rapidly grasp new information and demonstrate exceptional communication skills, you are a standout fit. This role affords you the flexibility to set your working hours, all from the comfort of your home.

Your responsibilities primarily revolve around

- Coordination of sales meetings with potential clients

- Management of administrative tasks in cooperation with our sales services

Given that this is a remote position with adaptable timing, it underscores the need for self-reliance and discipline. The salary range falls between $3,000 and $6,000 per month. We anticipate candidates to have "A" Level, diploma, or degree qualifications.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

• Working location : NTUC (Northpoint / CenterPoint / Coronation Plaza / Parkway Parade)
• Handle Merchandising & Housekeeping of department(s)/Category assigned.
• Attain high level of customer service.
• Adhere and uphold Food Safety and Hygiene standards.
• Achieve Department/Category sales target.
• Conduct daily stock take on high movement and value product.
• Conduct and facilitate twice monthly stock take.
• Practice FIFO inventory flow management.
• Manage Shrinkage/Damage and inventory management.
• Any other Maxzi shop related matters.
• Must have Butcher experienced
• Execute other ad-hoc duties as required by Management from time to time.

Requirements

• N Level or equivalent and have at least 2 to 3years of experience in retail.
• Customer Service oriented with a positive and polite disposition.
• Accuracy and speed in executing daily activities.
• Able to work rotating shifts, weekends and public holidays.
• 6 Working Days, 8 Working Hours per day.

Interested, please send your resume to 96605448 via whatsapp.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Tender Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Ensure all the relevant Invitation to Tender are assigned to appointed team/departments.
• Attend meetings with the team to determine/align the key responsibilities in terms of the inputs and data.
• Clarify all the feedback/response received from tern as well as internal by reviewing all bid-related data.
• Review of enquiries and contract tenders.
• Collect supportive information/data from internal sources for inclusion in bid documents.
• Prepare and consolidate quotes and proposals following ITT guidelines, completing bid documents including pricing.
• As a main point contact person for client throughout the bidding process and beyond.
• Submit the bid clarification documents to pertinent personnel, and send the response to the client timely.
• Support Sales Team to key in the order entry and revisions into the appointed system.
• Any other duties as assigned.

Requirements:

• Min Diploma in Manufacturing / Mechanical Engineering or other relevant equivalent field of study.
• Min 3 years relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC in Manufacturing industry. They are looking for a IT Specialist to assist their team for the next phrase of their business. They are located in West.

Responsibilities:

• Supervise and configure WAN and LAN connections, along with managing associated devices.
• Monitor firewall logs and maintain backup systems.
• Administer Microsoft 365 accounts and licenses.
• Take responsibility for all hardware, software assets, IT inventory, and licenses.
• Provide Level 1 and 2 support for global service desk operations, deploying and configuring both current and new business processes.

Requirements

• Minimum Diploma in IT or any relevant field
• Minimum 2 year experience in handling WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with Cloud environment and Microsoft365

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our Client is a leader in the Manufacturing MNC. Due to their current expansion plan, they are looking for a Regional HR Specialist to join their team, in hopes of developing the current high performing team. They are located in the West, easily accessible.

Responsibility:

• Responsible for full Spectrum of HR and Admin duties such as Recruitment, L&D, on-off boarding, compensation, payroll outsourcing (SEA) and reporting (HR reports and Cost) and other HR matters in local and SEA market
• Collaborate with management to execute company direction with HR activities, HR policies, engagement and other programs
• Responsible for general affairs and office managements
• Work and support regional (SEA) HR manager on strategic HR activities and initiatives, such as Culture, Labour, Hiring, Growth, L&D and Talent Management.
• Responsible for regional HR tactical matters in the Core Areas of Excellence.
• Support regional manager with Analytics Processes, work flow management and maintain electronic or physical documentations
• Any ad-hoc duty as given

Requirement:

• Min Degree in HR or relevant field
• Min 5 years of full spectrum and HR operation experience with at least 2 years regional experience.
• Experience with Workday, BIPO will be added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We are looking for ServiceNow ITSM on a 12 months contract basis to start with. This role might be further extendable based on the individuals performance.

Key Responsibilities and Activities:
1. Operations Support
• Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Mgmt, Health checks, Security Checks, ..
• Ensure proper Platform Administration and admin requests OLA fulfillment.
• Assist in troubleshooting issues and errors within the ServiceNow platform.
• Weekly report to our Global Operation Group leader.

2. Contribution to SRE (Site Reliability Engineering) activities:
• Contribute within the Global Operation team to SRE activities, aiming at improving operations effectiveness, and improvement of monitoring, automation of operations and admin tasks,
• Contribute to Definition and Documentation of processes or how-To as knowledge base articles.

3. Project involvement
• Actively participate in ServiceNow implementation and integration projects.
• Contribute to the testing and quality assurance processing during project rollouts.

4. Training
• Conduct regular training sessions for employees and contractors.
• Maintaining knowledge base articles for end users.

5. RampUp:
• Ramp Up Knowledge in ServiceNow Platform technology

Expereince:

• Experience in ServiceNow atleast 3+ years
• Experience in OPS & ITSM
• Service Now ITSM
• Experience in System / Application operations, ServiceNow platform

If you have the relevant experience, we encourage you to apply.

Argyll Scott Consulting Pte Ltd

Job Highlights:

• Custom label printer
• Basic up to $2700 + AWS
• Monday to Friday 8.30am to 6.00pm
• Changi South

Job Responsibilities:

• Ensure adherence to safety and facility protocols and guidelines.
• Schedule regular internal audits to verify compliance with SOPs, quality policies, procedures, and testing methods.
• Collaborate with the incoming material receiving team to maintain efficient quality workflows.
• Manage the root cause analysis and corrective action process, working with operations to implement effective and lasting solutions for quality issues.
• Monitor the status of internal and external Corrective Action Reports, conducting root cause analyses as needed.
• Propose resolutions for unresolved quality issues and oversee their implementation.
• Coordinate external audits to ensure the Company's readiness and compliance.
• Plan and execute internal audits following established procedures.
• Assist the QA Engineer/Executive in preparing ISO documents.
• Familiarize the team with new measuring equipment and provide training on usage methods.
• Ensure the calibration of all measuring equipment according to prescribed intervals and standards.
• Identify critical inspection points based on customer drawings and product specifications for new projects.

Job Requirements:

• Diploma/Bachelor's Degree in Quality Management/Engineering/Manufacturing or related field.
• Minimum of 2 years of experience in Quality Assurance & ISO System.
• Well-versed in MS Office (Including Word, Excel, Outlook, PowerPoint).
• Proficient in collaborating effectively with cross-functional teammates.
• Positive attitude, ability to multitask.
• Capability to independently analyze and resolve quality issues
• Strong communication and interpersonal skills.
• Familiar with 8D and 5W problem solving methodology.
• Experience in data management or analysis

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin | EA Personnel No.: R23116005