· Serves as the first point of contact for all our customers and consistently deliver professional support and service.

· Manage incoming orders, calls and e-mails, including making changes to orders.

· Manage all incoming cases, prioritize importance, and distribute cases to second line support as required.

· Maintain adequate knowledge of systems and application software used to provide a high-level support to customers.

· Maintain and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures.

· Provide accurate, valid, and complete information by using the right methods/tools with regards to our systems and troubleshooting for our products.

· Handle complaints by documenting all the necessary details, provide appropriate solutions and alternatives within the time limits; refer unresolved customer grievances to designated departments for further investigation.

· Involved in airway bill generation, packing list and declaration forms submission.

· Follow communication procedures, processes, guidelines (e.g., exceptions, invoicing) and policies

· Other duties as assigned by the Team leader and/or responsible manager

Requirements

· Proven customer service experience

· Experience with and knowledge of 3PL/4PL service providers (including shipping, trucking, rail, and air) Operational and/or Logistics background is advantageous

· Familiarity with CRM systems and practices

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

 Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Marketing Event Specialist – Private Wealth Clients

As moomoo expands its presence from its foundation in the retail to establishing itself in the private wealth sector , the Marketing Event Specialist will play a crucial role in this evolution. This position is responsible for leading the planning, execution, and evaluation of bespoke marketing events tailored for private wealth clients. By delivering exceptional, bespoke event experiences, this role aims to assist sales to strengthen client relationships, enhance moomoo’s brand reputation, and support business development goals in the private wealth sector, reflecting our commitment to empowering clients with innovative financial solutions.

Responsibilities

Event Planning and Execution

• Design and execute bespoke events (e.g., exclusive investment forums, lifestyle workshops, and luxury networking events) for private wealth clients.
• Develop a comprehensive event calendar aligned with business objectives and client needs.
• Coordinate with internal teams and external vendors to ensure seamless event delivery, including venue selection, guest experience, and logistics.

Client Engagement and Relationship Building

• Partner with Relationship Managers to identify target client segments and curate events that resonate with their interests.
• Enhance the client experience by integrating personalized elements and value-added services.

Result and Marketing

• Collaborate with the marketing team to develop pre-event promotions, invitations, and post-event follow-ups.
• Create event-related materials, including presentations, brochures, and other collateral, to effectively communicate value to clients.
• Evaluate event success using key metrics such as client attendance, feedback scores, and business outcomes (e.g., increased AUM).
• Provide detailed post-event reports with insights and recommendations for future improvements.
• Monitor budget adherence and ensure cost-effective event management.

This is an individual contributor role. Candidate will take full ownership of events from end to end.

If you are excited about contributing to the success of a fast-growing fintech company and possess the skills and passion we are looking for, we encourage you to apply. Join us at Moomoo SG and be part of a dynamic team shaping the future.

Please note that only short-listed candidates will be contacted.

Requirements

• Bachelor’s degree in Marketing, Event Management, Business, or related fields.
• 3-5 years of experience of hands-on experience in events gained from private wealth, luxury boutique or event agencies.

Skills and Competencies

• Strong project management skills with the ability to handle multiple events simultaneously.
• Excellent interpersonal and communication skills to interact with high-net-worth individuals.
• Passion for events and attention to details
• Proficiency in English and Chinese language would be an added advantage
• Understand marketing tools and CRM platforms
• Knowledge of financial products and services is a plus.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

RESPONSIBILITIES:

Manpower:

• Manage clinic staff roster & manpower, with reasonable and fair planning of their work involvement in support of the business

• Request for hiring (where applicable)

• Annual staff appraisal

Expenses and financials:

• Manage clinic expenses, such as, but not limited to

- excessive inventory, consumables, expiring drugs, wastages, utility

• Ensure all patient billings and invoices are accurate

• Ensure clinic’s daily financial settlement is done properly, and all takings for the day are accurately accounted for

Work standard:

• Manage staff to deliver customer service excellence and patient satisfaction

• Ensure regular stock-taking is done accurately, based on the agreed frequency

• Manage teammates’ overall work performance, such as, but not limited to

- punctuality, accuracy of work, team player

Clinic and suppliers:

• In discussion with reporting officer, execute plans for minor repairs, furniture replacement or any facility needs

• Ensure regular preventive maintenance of equipment and air conditioning servicing in clinic

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Duration: 6 months

Salary: $4500 - 8000 (Depending on experience)

Working Hours: 5 days office hours

Job Scope:

• Support the site projects on Qualification/ Validation

Assessment and Approval of Documents

• Responsible to review and approve the Quality Control related (Analytical Instrument Qualification, Analytical and Microbiology Method Validation, Critical Reagent Qualification) protocols, reports, procedures and other related documents to ensure compliance to internal procedures and regulatory requirements.

• Evaluate and approve discrepancy related to qualification/validation protocols in order to guarantee documentation of the incidents and identification of corrective actions.

• Support collaboration and participations in projects as Quality Representative for Quality Systems and Validation.

• Provide validation expertise, oversight and support for the development (or modification phases) of Analytical Instrument Qualification, Analytical and Microbiology Method Validation, Critical Reagent Qualification.

• Ensuring the information contained in approved qualification/validation document(s) is understandable and defendable during inspection.

• Provide quality oversight on the Quality Control validation maintenance activities and Master Validation Plan.

• Support in multisite initiatives to ensure harmonization of Quality Systems and qualification/validation related activities between the plants.

• Build strong partnership with all other departments to ensure open communications and acceptance

• Responsibility to adhere to any applicable EHS requirements.

• Commitment to a fair and respectful relationship to others and behavior in accordance with Shire’s Code of Conduct.

• Any other duties as assigned by Manager/ Supervisor.

Job Requirements:

• Min. Degree in any relevant science field preferably in pharmaceutical or life sciences
• Additional certification and trainings such as Certified Quality Engineer or specific Validation topics will be advantages.
• Min. 2-3 years relevant experience in pharmaceutical or biotechnology in quality assurance, manufacturing operations or validation.
• Hands-on experience with hands-on experience in performing equipment, process, cleaning, computer systems & shipping validation will be advantages.FDA/EU cGMP validation requirements/expectations (eg. CFR 21 part 11, PAT) and a thorough understanding of ICH guidelines and the various validation guides such as PDA Technical guides, ISPE GAMP guides etc.

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

• Assist in the development, management, and implementation of the SingEdExcel framework across schools.
• Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.
• Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.
• Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.
• Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.
• Assist in the development and implementation of data protection policies and procedures.
• Support in conducting data protection risk assessments and audits across all schools.
• Monitor compliance with data protection laws and regulations and report findings to the Group DPO.
• Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.
• Other adhoc duties as assigned

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.
• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

OVERVIEW: 

Sportradar is the leading global provider of sports betting and sports entertainment products and services. Since 2001, we have occupied a unique position at the intersection of the sports, media and betting industries; providing sports federations, news media, consumer platforms and sports betting operators with a range of solutions to help grow their business. 

THE CHALLENGE

• Provide administrative support to the sales team by creating and managing sales opportunities.
• Assist in the preparation and follow-up of sales contracts.
• Collaborate with the sales team to develop and maintain customer relationships.
• Handle customer inquiries and provide product information.
• Coordinate with other departments such as products, finance, compliance and technical support to ensure smooth sales processes.
• Stay updated on product knowledge and industry trends to provide effective support to the sales team.

YOUR PROFILE

• Excellent proficiency in spoken and written English and Chinese.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and CRM software.
• Excellent organizational and time-management abilities.
• Ability to work effectively in a fast-paced environment and multitask.
• Attention to detail and problem-solving skills.

Particle Physics & Application Specialist

Do you want to use your skills to fight cancer with a global software company? RaySearch is a world leader in the field of advanced software for radiation therapy. Today, our solutions support thousands of clinics worldwide in the fight against cancer. We believe software has unlimited potential, and that it is now the driving force for innovation in oncology.

We are now looking for a Particle Physics & Application Specialist.

About the role:
This position focuses on training and guiding customers through the beam commissioning process, with a strong emphasis on achieving high customer satisfaction. The ideal candidate will possess a deep understanding of clinical workflows and beam commissioning, providing valuable expertise to Sales, Product Development, and our customers.

Key Responsibilities

· Deliver expert training and ongoing support to customers, ensuring effective use of our software.

· Provide technical expertise to Sales by supporting product demos and customer evaluations.

· Oversee the beam commissioning process and manage initial software installations, particularly for proton therapy sites.

· Collect and relay customer feedback to Product Development for ongoing enhancements.

About you:
In order to be successful in this position you need to be a team worker, motivated to work in a dynamic environment and have an entrepreneurial spirit. You have excellent interpersonal and communication skills and the ability to provide great service to our customers. You are an analytical problem-solver who is used to work independently and proactively with a variety of tasks.

Qualifications

· Advanced degree in Particle Physics, Medical Physics, or related field.

· Proven experience in clinical workflows, specifically in beam commissioning.

· Strong technical aptitude, with expertise in software support and training.

· Excellent communication skills, capable of translating complex concepts for diverse audiences.

· Proficiency in project management, with experience in leading installation and training initiatives.

Company Background:
OOm Group comprises two distinct entities: OOm Marketing Agency and OOm Institute. OOm Marketing Agency is dedicated to providing innovative digital solutions and impactful strategies to drive client success. OOm Institute focuses on education and training, fostering industry-leading skills and knowledge. Together, we’re committed to excellence, growth, and building a diverse team that shares our passion.

Job Overview:
As an In-House Talent Acquisition Specialist at OOm Group, you’ll play a crucial role in identifying and securing top talent, helping shape a team that aligns with our organizational goals and values. You will lead recruitment strategies, actively source candidates, conduct interviews, and partner closely with hiring managers to fulfill their hiring needs.

Key Responsibilities:

Recruitment Strategy

• Develop and implement targeted recruitment strategies to attract high-quality, diverse candidates.
• Collaborate with hiring managers to understand hiring needs and craft comprehensive job descriptions.
• Leverage multiple recruitment channels, including job boards, social media, professional networks, and employee referrals.

Candidate Sourcing and Screening

• Proactively source candidates from various platforms, industry databases, and networking events.
• Review resumes, assess applications, and pre-screen candidates to shortlist top talent.
• Conduct interviews to evaluate candidates’ skills, experience, and cultural fit.
• Partner with hiring managers to prepare competitive job offers and negotiate terms with selected candidates.
• Manage the background and reference check processes for successful candidates.

Recruitment Metrics and Reporting

• Track and report on recruitment metrics, such as time-to-fill, cost-per-hire, and candidate conversion rates.
• Provide monthly recruitment reports, including budget allocation for recruitment channels and tools.
• Analyse recruitment data to identify improvement opportunities.
• Offer insights and recommendations to refine talent acquisition strategies and enhance hiring outcomes.

Job Requirements

• Min. 1 - 2 years of experience in either Agency or In-House recruitment.
• Strong knowledge of recruitment best practices, sourcing techniques, and employment laws.
• Excellent organisational and time-management skills to juggle multiple priorities.

Interested applicants, click APPLY NOW or send your resume to [email protected].

Description:

The role will assist the Compliance team to oversee and manage regulatory compliance projects within our organization, working closely with the Head of Regulatory Liaison, Conduct and Culture, Chief Compliance Officer, wider Compliance team and key business stakeholders. The successful candidate should have a keen eye for detail, excellent project management skills, and a deep understanding of regulatory compliance.

Key Responsibilities:
• Support, plan, execute, and manage regulatory compliance projects from inception to completion, ensuring adherence to timelines, and quality standards.
• Provide regulatory compliance advisory to management and business stakeholders.
• Maintain comprehensive project documentation, including project plans, status reports, risk assessments, and compliance records.
• Serve as the primary point of contact for regulatory compliance projects, providing regular updates to core project team and business stakeholders.
• Deep understanding of regulations and industry standards.
• Ability to understand and interpret complex regulatory legislation.
• Works well independently and a strong team player.

Qualifications:
• Minimum of 5 to 10 years of regulatory compliance experience.
• Experience in insurance industry, with proficiency in Insurance Act, Financial Advisers Act and industry requirements is preferred.
• Strong analytical and problem-solving abilities, with excellent project management skills.
• Good communication and interpersonal skills.
• Detail-oriented with strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in project management methodologies and software, and Microsoft Office Suite.

Must-have criteria:

· 3-5 years of compliance regulatory experience, preferably from insurance

· Familiar with Financial Advisers Act 2001, Insurance Act 1966 and subsidiary regulations

· Being able to advise, communicate and manage different business stakeholders

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

The Opportunity

• Adecco is partnering with an Oil and Gas Multinational Corporation company to search for a HSE Specialist
• Focus: Ensure the safe execution of task onsite and the compliance all the applicable HSE procedures implementation and regulatory requirements.
• Office location: West, Singapore
• Working hours: Monday -Friday (Office Hours)
• This role will start off as a contract position.

The Talent

• Degree in HSE discipline (or equivalent)
• Minimum 4- 5 years of field experience in HSE (preferable in O&G Full stream)
• HSE professional certification such as NEBOSH or (HSE Certificate specialist for Oil and Gas Industries)
• Familiarization with risk assessment
• Knowledge on lifting and rigging safe practices

The Job

Support Health, Safety and Environment (HSE) activities and provides HSE technical guidance for field operations and facility operations (worksites).

• Collaborate with local Operations Leader to implement HSE procedures as applicable
• Engage with employees and contractors to ensure safety practices
• Assist Operations Leader in tasks related to promote a strong HSE culture and enable business growth through risk management and control processes
• Identify and report any regulatory compliance misses.
• Facilitate risk assessment/management
• Promote a safety observation and near miss reporting culture
• Participate in incident investigation, site HSE audits/inspections, and collaborate with the operations team with the corrective actions closure.
• Complete all required metrics – Key Performance Indicators (KPIs) in the company system of record (e.g. Intelex,)

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: HSE Specialist
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Join Our Team as a Digital Marketing Specialist!