• Assist walk-in customers by providing expert audio product knowledge tailored to various usage scenarios.
• Process customer purchases efficiently using point-of-sale systems.
• Coordinate with the logistics department for inventory replenishment and manage showroom stock.
• Collaborate with the RMA Operations team to handle customer returns, including product exchanges and basic troubleshooting.

Our client is a global MNC in Chemical Manufacturing Industry. Due to business needs, they are now recruiting a Chemical Procurement Specialist to be part of their Procurement Team. They are located in the West - easily accessible (Transportation Provided)

Duties of Procurement/ Sourcing Specialist:

• Source for both Direct and Indirect Material, as well as Equipment categories.
• Prepare and consolidate monthly savings reports and pipeline data in the procurement portal.
• Develop and implement sourcing strategies and cost-saving projects.
• Collaborate with the Regional Category Team on strategy development.
• Engage suppliers and internal stakeholders to meet project milestones.
• Develop alternative suppliers and coordinate their qualification and approval.
• Assemble contracts to ensure supply security and meet procurement goals.
• Work with the Supply Chain team on inventory control, material quality, and process safety.

Requirements:

• Diploma / Degree in related field
• Min 2 - 3 years of experience in similar industry
• Proficient in SAP / Oracle system is highly preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Qualifications

Job responsibilities

• Lead promoting efforts across all Google's App solutions for opportunity accounts in Singapore and Pakistan.
• Partner with client facing teams to scope and collect client requirements, provide guidance on app best practices, and apply technology and product knowledge to address customer's business and technology needs.
• Advocate new app features and assist clients in the adoption of new products via upgrades and migrations to help them build long-term success.
• Build relationships with client decision makers and their agency counterparts to build and carry out long-term marketing strategies.
• Use data analysis, technical knowledge, and storytelling to craft compelling executive narratives that position products as solutions to critical business priorities, and participate in the analysis and research for technical issues and work with senior product management teams.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in digital media, sales, marketing, or product roles.
• Experience working with digital organizations.
• Experience identifying and recommending ways to improve product and customer strategy.

Preferred qualifications

• Experience working in or with Southeast Asia and Pakistan markets, with exposure to mobile app or mobile ads business across casual gaming, eCommerce, Travel and Fintech verticals.
• Knowledge of app and mobile marketing ecosystem and mobile user acquisition platforms.
• Knowledge in Casual Gaming, eCommerce, Travel and Fintech verticals, as well as in the industry issue.
• Ability to build and manage joint business plans with key cross-functional partners.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team:

Our Data-TnS-PUO Team is responsible for providing instant troubleshooting and consulting services to internal Platform users. This team is mainly responsible for the following: receiving and resolving user issues, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. This Senior Platform Operation Specialist is mainly responsible for leading the platform operation specialist team to analyze and maximize user feedback tickets insights, provide and implement best solutions to enhance ticket handling effectiveness, and bring optimizations to product and business teams via close collaborations with oncall teams, product teams, engineer teams and other business partners teams.

Responsibilities

1. Monitor and analyze the team's ticket handling quality and efficiency performance in your specialized platform domain, and initiate and implement improvement projects to enhance the team's ticket handling effectiveness

2. Collaborate closely with Tier2 owners and UEE POCs to identify and escalate real-time issue trends and high-priority tickets, and push for issue resolutions

3. Work with XFN teams (Data-TnS, TnS-Ops, E-Commerce, etc.) on ticket analysis, recurring issues RCA and governance, escalation workflow optimizations etc

4. Provide structured, comprehensive, up-to-date and easy-to-use platform issues troubleshooting SOP & FAQ by collaborating with product and business partners

5. Promote knowledge professionalism via activities like newcomer training, refresher training, workshop, quiz & test, Q&A etc.

Qualifications

Minimum Qualifications

1. Strong product and business knowledge and ticket handling performance

2. Data-driven, sensitivity to data indicators on system performance and stability, and strong data analysis and reporting capabilities

3. Structured thinking, able to break down complex problems into smaller and actionable items, and formulate logical and systematic planning

4. User-oriented, able to effectively gather and understand user needs and priorities, identify the right problems and provide the best solutions

5. Result-oriented, with a strong sense of responsibility, good attitude and priority management

6. Strong collaboration & communication skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Boon Lay

Job Responsibilities:

• Carry out hygiene inspection to ensure stringent reinforcement of Food & Hygiene safety in practice.
• Prepare and maintain relevant food safety records.
• Conducting quality inspections and tests on raw materials, work-in-progress, and finished goods to ensure they meet established standards and specifications.
• Ensure microbiological laboratory carried out are according to company and government regulatory standard.
• Assist in customers' feedback and discuss with relevant departments on the corrective and preventive actions required.
• Assist in internal, external, and regulatory audits.
• Ensure sanitation practices and pest control system is always in place.
• Collaborate and work effectively within cross-functional teams.
• To carry other duties as assigned from time to time.

Job Requirements:

• Candidate must possess at least Diploma/ Advanced/ Higher/ Graduate Diploma, Bachelor's Degree in Food Science & Technology or in any field.
• Minimum 1-2 years of working experience in QA/ QC role, preferably within the food manufacturing industry.
• Strong attention to detail and ability to follow detailed procedures and protocols.
• Excellent problem-solving and analytical skills, with the ability to identify and resolve issues.
• Good communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Able to manage multi-tasks and easily adapt to changing situations.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Responsibilities

• Identifying the challenges upfront and communicate it on time.
• Supporting the UAT test manager in all the JIRA set up, test plans and tracking and following up things on behalf of UAT manager.
• Able to back up UAT test manager, able to work closely and support in all activities of the UAT test manager.
• Maintain accurate and comprehensive test documentation, including test plans, test cases, defect reports, and test summaries.
• Able to track project for the BAU solution, day to day activities of the project, follow up on the open items and bring them to closure accordingly.
• Preparation of the Test Plans for L1, L2 and L3 including test approach.
• Develop and implement comprehensive test plans and strategies that align with project goals and timelines including run plans for different run cycles.
• Lead, mentor, and manage a team of test engineers, providing guidance and support to ensure effective test execution and career development.
• Oversee the execution of test cases, including manual and automated testing, to identify and report defects and ensure thorough coverage of requirements.
• Ensure that all software products meet established quality standards and adhere to industry best practices.
• Collaborate with project managers, developers, and other stakeholders to understand requirements, provide status updates, and resolve issues.
• Identify opportunities for process improvements and implement changes to enhance the efficiency and effectiveness of the testing process.
• Assess and mitigate risks associated with testing activities, ensuring that potential issues are identified and addressed proactively.

Skills Requirement

• Bachelor degree in Computer Science/Information Technology/Engineering
• Hands on experience in setting the project in JIRA, expertise in JIRA, tracking status, preparing different types of reports as per the stakeholders’ requirements.
• Knowledge and experience working on various testing frameworks
• Knowledge of AGILE delivery practices
• Problem-solving skills and the ability to analyze quantitatively, understand requirements and effectively translate to testing deliverables.

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Our client is an Oil & Gas MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a WSHO Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Promote a strong HSE culture to ensure effective implementation of safety procedures.
• Carry out thorough inspections of safety equipment, including fire extinguishers and lifting devices, as well as emergency response systems.
• Review and assess preventive action reports to enhance safety measures.
• Confirm that Activity Risk Assessments (ART) are conducted correctly for all work activities.
• Advise management on compliance with HSE policies and legal requirements for all facilities.
• Provide HSE guidance to line managers and supervisors regarding safety issues.
• Coordinate with regulatory bodies on matters related to health, safety, and environmental compliance.
• Investigate workplace incidents and analyze patterns to recommend corrective actions.
• Work with management and external organizations to develop and deliver effective health and safety training programs.
• Evaluate the success of internal training initiatives related to health, safety, and environmental practices.
• Perform internal audits and site assessments to ensure compliance with health and safety policies, and participate in client and external audits as required.
• All other adhoc duties as assigned.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 5 years relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• You will support the SFM & Bistro TL & Manager in the administration and operation of the Swedish Food Market and Swedish Bistro
• You ensure efficient operations of your section with special attention to the preparation and serving of food that enhance visitor experience.
• You look into customers’ concern in our food and services and provide solutions and corrective actions of necessary.
• Assist SFM & Bistro TL & Manager on goods supply forecast, stock controls and ensure proper cash handling procedures in accordance to the IKEA Safety & Security Risk Manual.
• Constantly follow up on the quality and food safety regulations and ensure a safe working environment for co-workers/ customers in accordance with all local health and safety regulations, operational and HACCP standards.
• You must check, verify and confirm the receipt of goods and to ensure quantity received matches the quantity invoiced by the supplier /prices invoiced by suppliers matches prices in our Purchase Orders.
• To ensure goods received from suppliers are stored in a First Expire First Out (FEFO) manner with date of delivery indicated on the package and supplier invoices and/or delivery orders are in place upon delivery of goods.
• You will need to co-ordinate with Team leader, managers & admin staff in resolving issues related to delivery of goods including quantity, pricing and quality.
• You support cost control by assist in materials requisitions, purchases and prepare reports for resource forecast and inventory management.

Meet Our Team:

As a sales specialist for 1:1 Pega's Customer Decision Hub (Market leading 1:1 Customer Engagement Platform), you will report directly to the Pega sales organization but enjoy close links with the Pega CDH product segment team. The product segment team aims to accelerate Pega's growth and scale our business in specific product segments that are key to the development and success of Pega and our clients. You can read about decisioning at Pega here: https://www.pega.com/products/decision-hub

Picture Yourself at Pega:

You will have access to Pega's market-leading 1:1 customer engagement solutions, uncapped earning potential, and the world's most innovative organizations as reference-able clients. You will be a thought leader, a true partner, and a collaborator with clients seeking to rethink how they run their businesses.

What You'll Do at Pega:

1. Drive CDH Pipeline and Program Success

• Work with field sales reps to land large-scale CDH programs and secure a healthy pipeline of CDH opportunities.
• Develop strategic engagement plans for APJ CMOs and senior marketing executives to showcase the transformative impact of CDH on customer experience.
• Identify, engage, and align with the right CDH partners to strengthen market presence and expand the reach of Pega CDH.

2. Executive Client Engagement

• Act as a trusted advisor to client executives, particularly CMOs, to articulate CDH's value proposition and tailor solutions that meet their unique business challenges.
• Support and drive the sales organization's approach to customer engagements, leading key discussions and positioning Pega as the strategic choice for customer engagement and decisioning solutions.

3. Deployment Support with Business Excellence SMEs

• Participate in critical CDH client deployments, working closely with CDH Business Excellence SMEs to ensure successful implementations meet client expectations.
• As part of this role you will support our Business Excellence SME’s, Consulting and Partners.
• Offer guidance and provide a strategic perspective on deployment best practices, customer success planning, and business impact.

4. Sales Governance and Alignment with APJ Sales Leaders

• Partner with APJ Sales Leaders to establish, maintain, and improve the sales governance framework across the CDH business.
• Regularly review sales strategies, pipeline health, and progress against targets to ensure alignment with overall business goals.
• Deliver insightful reporting (sales forecast) and analysis on CDH program performance, partner ecosystem effectiveness, and key market trends.

Who You Are:

• Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, and customer value management.
• Excellent communication skills and ability to interact with senior business and IT managers within large blue-chip organizations.
• Comfortable working in an entrepreneurial, high-growth growth and pressurized environment
• Able to grasp new technology concepts quickly and think creatively.
• Able to communicate and organize up, down, and across the organization to get desired outcomes.

What You've Accomplished:

• 8+ years selling complex enterprise software solutions to major organizations (or equivalent in a marketing services/consultancy/agency environment)
• Extensive knowledge of the CMO, Retention Executive, Revenue Officer, Next Best Action, predictive analytics, and real-time marketing services and products from an enterprise technology perspective.
• Thorough understanding of the Digital Marketing landscape, including Paid Media & Social.

Pega Offers You:

• Gartner and Forrester Analyst acclaimed technology leadership across our categories of products - Real time decisioning https://www.pega.com/forrester-rtim-2024
• The opportunity to join, contribute to and learn from, the market-leading global team
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company, Family Paid Medical and life insurances.

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.

• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.

• Identify bottlenecks and areas of improvement from a Product Ops perspective

• Work closely with Product team to optimise the card onboarding flows 

• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program

• Build out operational guides for new product offering and managing customer physical card programs 

• Assist CS teams when escalations are made with regards to delivery issues

• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time

• Manage disputes & chargeback requests as well as escalations from partners/internal teams