Manabie is a global edutech company headquartered in Singapore with development teams in Vietnam, Philippines and Japan. We are currently looking for a product manager who can lead product development and take on the challenge in Japan Market.

Responsibilities:

• Collaborate with engineering, design, and product management squad members to translate high level feature requirements into comprehensive and technically sound product specifications.
• Drive the product development process for your squad from concept through design, build, release, and improvement.
• Ensure product quality and delivery timelines by maintaining a prioritised product backlog, collaborate with engineering and QA to execute on the product roadmap through AGILE sprints.
• Work cross-functionally with partner success and sales to drive product adoption and ensure partner requirements are met.
• Conduct in-depth market research and competitor analysis to avoid “reinventing the wheel”
• Collaborate with the product director to build a commercially viable product strategy and roadmap.
• Grow your team’s capability and productivity through structured training and team management.

Qualifications and skills:

• 3+ years relevant product management experience
• Preferably to have experience in Japanese Learning Centres
• Able to write system specification and requirements (e.g. user story, acceptance criteria, activity diagram, class diagram, entity diagram, etc.)
• An analytical and data-driven approach to problem solving
• Effective cross-functional communication and team management skills
• Project management skills to ensure high quality and timely delivery
• Experienced with relational data modelling
• Excellent communication and presentation skills in English and Japanese

Job Description

• Support live product/project application deployments and implementation.
• Logging and resolving customer issues within the agreed Service Level Agreement (SLA).
• Maintain customer correspondence including documentation of user guides and other resources.
• Escalation and reproduction of technical issues for the development team for troubleshooting.
• Understand database/data warehouse administration, being able to administer them is a plus.
• Produce technical documentations for support deployment/implementation or job logs.
• Monitoring of system health and performance.
• Conduct end-user training.

Requirements

• Diploma in Information Technology or above (Fresh graduates welcome).
• Basic knowledge and/or understanding of Java, .NET, JavaScript/HTML5/CSS, SQL, No-SQL, general software development lifecycle and best practices.
• Experience in software testing is a plus, especially for Business Intelligence, reporting software, though having the right profile is more critical.
• A fast learner and willing to learn new technologies.
• A strong communicator in both oral and written form.
• A team player with a pleasant attitude.
• Results oriented with flexible personality and willingness to travel onsite.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By sending us your resume you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants.

Novena office

Monday - Friday: 8.30am - 6.00pm

1 year

• Facilitate training both in-person and virtually to appointed public officers in the form of hands-on simulated exercises with training equipment in groups, scenario discussions and mass briefings
• Review and prepare training/briefing materials/content
• Responsible for training administration (including preparation of logistical requirements) for each training session
• Consolidate feedback from training participants, prepare training feedback report to Management and modify training delivery for constant improvement

Requirements

• Background in training/teaching or equivalent. ACTA/ACLP/DACE qualification may be considered.
• Good communication and interpersonal skills
• Agility in internalising new training content and delivering different trainings back-to-back within a compressed timeframe
• Ability to work independently and with others
• Singaporean

To access our PERSOLKELLY GO Jobs App, please click on the following link: https://go.persolkelly.com/job/apply/5276

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Fresh Graduates welcome.

No experience welcome.

- Setup, operate and maintain all measuring equipment, gauges, and fixtures.

- Proficiency in understanding technical Drawing.

- Perform troubleshooting and repair of equipment.

- Measuring and verified the products to meet customer specification.

- Programming of CNC lathe machine.

- Operate turn mill machines with automatic bar feeder for production.

- Monitor production progress and fine tuning the machine to optimize production of components

- Reduce scrap and meet productivity targets.

- Perform environment clean practices.

- Perform workplace safety and health (WSH) policy.

职位描述：

-设置、操作和维护所有测量设备、仪表和夹具。

-熟练理解技术图纸。

-执行设备的故障排除和维修。

-测量和验证产品以满足客户规格。

-数控车床编程。

-使用自动棒料送料机操作车铣床进行生产。

-监控生产进度并微调机器以优化组件的生产

-减少废品并实现生产率目标。

-执行环境清理实践。

-执行工作场所安全与健康 （WSH） 政策

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, in Business Management, Supply Chain Management or equivalent
• 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.
• Excellent communication skills, both written and verbal in English. Required Korean language expertise: Able to read, write and converse in Korean.
• Proficiency in MS Office -- Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer-centric mindset
• Goal-oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross-functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.

Temp Talent Acquisition Specialist (HR, contract till end Aug 2024)

Salary up to $4000

One north

1. Candidate Sourcing and Pipeline Building:

• Utilize various sourcing methods, including job boards, social media, networking, and referrals, to build a diverse and robust candidate pipeline.

• Proactively identify and engage passive candidates who align with the organization's talent needs.

2. Candidate Screening and Assessment:

• Review resumes and applications to shortlist qualified candidates.

• Conduct initial phone screenings to assess candidates' qualifications, skills, and cultural fit.

• Coordinate and facilitate assessments, tests, and interviews as needed.

3. Collaboration with Hiring Managers:

• Partner with hiring managers to understand their staffing requirements and develop effective recruitment strategies.

• Provide guidance and expertise to hiring managers throughout the recruitment process.

4. Interview Coordination:

• Schedule and coordinate interviews between candidates and hiring managers.

• Ensure a positive candidate experience by providing timely and relevant information.

5. Offer Management:

• Extend job offers to selected candidates, negotiate terms, and address candidate questions or concerns.

• Oversee the offer acceptance process and communicate with candidates until their start date.

6. Talent Branding and Networking:

• Promote the organization's talent brand through various channels to attract top talent.

• Attend industry events, job fairs, and networking opportunities to build a

professional network and stay updated on industry trends.

7. Data Management and Reporting:

• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).

• Generate recruitment reports and metrics to track key performance indicators.

8. Compliance and Legal Adherence:

• Ensure compliance with all relevant labor laws, equal employment opportunity guidelines, and company policies.

• Maintain a thorough understanding of industry regulations.

9. Continuous Improvement:

• Stay informed about best practices in talent acquisition and contribute to process improvement initiatives.

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

This role will be based in a air-conditional warehouse environment in Kallang Way, Performance Building.

5 days work week (Monday to Friday), 8:30am to 5:30pm.

Job Description

- Perform Inbound & Outbound duties (receiving, packing, shipping)

- Perform quality testing of CPU and electronic components part

- Prepare quality test report

- Prepare shipping documents

- Update inventories into excel spreadsheet

- Housekeeping duties

- Any other task as assigned

Job Requirements

- Physically fit

- Proficient in using Microsoft Office applications (excel, outlook)

- Hardworking and merticulous

- Conversant in English and Mandarin, both spoken and written.

We are actively searching for resilient and highly performance driven individuals to join our team. If you are a quick learner with strong communication skills, you are an ideal fit. Experience the freedom of working from your home with adaptable hours. Your primary responsibilities consist of:

• Coordinating sales meetings with potential clients
• Keeping our current clients informed about company developments
• Managing administrative tasks related to sales services

Please be aware that this position is fully remote, underscoring the importance of self-reliance and discipline. The salary range is $3,000 - $6,000 per month, and candidates are expected to possess at least "A" Level, diploma, or degree qualifications.

Our client, an American Multinational Technology Company, is in search of a #PartnerSolutionsSpecialist to function as the primary internal operational point of contact for Gaming Partners, addressing inquiries and providing ongoing support.

This role is under a team who is responsible for managing strategic relationships with creators in the Gaming Industry for public content on its platforms. The role is operationally intensive, involving collaboration with various internal processes and systems to ensure partners' business continuity. The role will liaise with key stakeholder teams across the organization, serving as a crucial point of contact for operations in APAC.

Key Responsibilities:

• Include working cross-functionally to triage operational issues for Gaming Partners
• Providing high-touch solutions based on product launch status and bugs
• Assist Strategic Partner Managers with high-value partners' operational needs, and aligning with product and operations teams as an expert on specific products and platform policies.
• Proactively identify opportunities to enhance partners' platform experience through scaled messaging and education materials, serving as an internal advocate to connect teams to product and operational solutions.
• Advocacy for partners, resolution of issues, and contributing to gaming community building in various countries through community management and efficient communications are also part of the role.

Minimum Qualifications

• BA/BS Degree or equivalent
• Has 3+ years of experience in online operations, consulting, or account, partner, or project management.
• Advanced skills in MS Excel and PowerPoint
• Presentation experience, and the ability to be an internal spokesperson for creators and partners are required.
• Experience working cross-functionally across partner teams, solving problems in a collaborative environment, prioritizing when managing multiple responsibilities for various partners, and possessing a good understanding of the gaming industry with a passion for games.
• Fluency in English, and proficiency in Vietnamese, Tagalog, or Thai is preferred as this role with managed vendors in these regions.
• Open to contract role until Dec 2024

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Overview: -

• Monthly Basic Salary: Up to $3200 (Depending On Experience)
• Woodlands (Beverage industry)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Implementation and updating of the plant’s Food Safety (ISO 22000), Quality (ISO 9001), HACCP, Organic, and Halal Management Systems certified by 3rd party certification bodies.
• Supporting operations (quality control/ troubleshooting) and ensure products released meet all necessary requirements
• Liaise with government agencies / certification bodies on new product registration and certification information
• Ensure compliance to CCP, OPRP and Quality Control Points
• Monitoring and maintenance of correction and corrective action rectification from suppliers, in house inspections and daily routine checks.
• Conduct periodical food safety and hygiene inspections and training where evidence of compliance is lacking

You will need: -

• Minimum 2 years of QA/QC experience and product development in F&B manufacturing
• Minimum req; Diploma in Food Technology, Food Science or equivalent

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job responsibilities

• Lead and provide guidance within the AML TM Team, providing strategic direction and expert guidance.
• Oversight of day-to-day TM alerts/matters and monitor aging status of TM alerts. Vigilantly monitoring TM Team timelines to ensure prompt and accurate alert reviews
• Monitor and analyse banking transactions and customer activities with bank systems. Identify suspicious patterns, unusual behaviour, and high-risk activities that may indicate money laundering, fraud, or other illicit activities. Review and document findings, including detailed analysis with supporting evidence.
• Conduct investigations on identified suspicious transactions or activities.
• Filing of STRs to SONAR, ensuring compliance with regulatory reporting obligations and timelines
• Prepare and present insightful Management Information System (MIS) reports for internal and/or regulatory related reporting.
• Annual review of transaction monitoring parameters and thresholds.
• Enhance and optimize the design and management of transaction monitoring rules and processes, tailored to meet the needs of our evolving and diverse client base.
• Stay abreast of the latest regulatory developments in transaction monitoring and ensure our processes align with industry-leading practices and regulatory guidelines. Proactively prepare for and navigate regulatory audits to ensure our TM framework and processes remains compliant.
• Foster a collaborative approach within AML Team and other departments within the Bank.
• Support AML Team in the execution of ad-hoc key AML/ CFT matters where required.

Requirement

• Diploma/ degree holder with minimum 10 years' experience in Transaction Monitoring and/or Anti-Money Laundering (AML) and Countering Terrorism Financing (CFT) in a digital SME/Corporate banking environment. Additional certifications in anti-money laundering (AML) will be advantageous.
• Team lead or managerial experience will be advantageous.
• Proficiency in the Singapore AML/CFT regulations and guidelines
• Ability to organise and prioritize workload, support and motivate the team in delivering all commitments on time
• An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
• Entrepreneurial mindset - overcome challenges with creative thinking and innovative solutions

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

What’s The Role:

Bloomberg’s Legal & Compliance Department plays a critical role in supporting our businesses and operations around the world. We move quickly and thoughtfully to help address a variety of complex legal issues that arise across the Company’s various businesses. Our team is made up of talented and hardworking professionals who think creatively and work collaboratively in an open environment to deliver results, drive innovation, and solve difficult problems. We also recognize the value of diversity and inclusion in cultivating a supportive workplace and the importance of giving back to our communities as evidenced by our award-winning pro bono program.

The Legal Negotiations team has frontline responsibility for negotiating the legal terms and conditions of our customer contracts worldwide. Our colleagues depend on us to gain deep product and commercial contract knowledge in order to support them in closing the deal, while protecting our businesses from undue legal risk.

Based in Singapore, you will be an integral part of the Legal Department, working closely and supported by your Negotiations colleagues and In-house Counsel. You will be responsible for negotiating licensing agreements with Bloomberg's customers which range from major financial institutions to government entities across a wide range of fin-tech products and services that are dynamic and often cutting-edge. We'll rely on you to build internal partnerships and balance both the needs and drive of Bloomberg Sales and our customers in a time-sensitive environment.

We'll Trust You To:

• Respond to contract inquiries and negotiate legal terms and conditions with our customers
• Multitask 30+ contract negotiations and projects at a time
• Develop strong partnerships with Legal Counsel, Sales, Product, Contracts and Accounting teams
• Operate in an open and communicative way with our colleagues during all phases of the negotiation
• Be a quick learner who thrives in an increasingly regulated and fast paced environment
• Stay abreast of business sales and product strategies
• Be an active participant in identifying and supporting projects that continuously improve our own operations as well as those that streamline processes between us and our business partners.
• Speak, read, and write fluently in English and Mandarin since you will be responsible for covering Greater China among other countries throughout APAC. Additional Japanese language skills a plus

You’ll Need To Have:

• A bachelor's or Law degree or equivalent
• A minimum of 5 years of demonstrated contract experience negotiating legal and commercial terms & conditions with customers or suppliers
• Experience partnering closely with legal counsel
• Strong attention to detail and risk
• Superb work ethic and judgment
• Excellent organization and time management skills
• Superb written and oral communication skills
• Ability to quickly learn and navigate Bloomberg’s proprietary technology, which is an integral part of the contract process workflow
• Adaptable to the changing needs of our business partners and external customers
• A self-starter who is proactive, independent and solution driven
• An enthusiastic teammate, who is reliable, has a positive can-do attitude and is receptive to and actions feedback
• Someone who enjoys an innovative, challenging and ever-changing environment
• Flexibility to work some evening hours to hold conference calls with colleagues in New York

We'd Love To See:

• Strong interpersonal skills and confidence along with excellent customer service
• Experience negotiating software licensing/financial data/technology contracts
• Experience working with demanding Sales partners and customers
• An independent and strategic thinker who is service oriented, forward-thinking, and eager to learn
• Demonstrated continuous career growth within an organisation

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at: https://www.bloomberg.com/company/what-we-do/

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

PRUShield Claims recovery and PRUShield Policy Management are two main key initiatives for the Medical Portfolio Management team. Under PRUShield Claims recovery, our team assists customers in submitting claims to a third-party insurer. This role includes reaching out to customers when their PRUShield claims have been approved, follow up calls with customers and to assist customers with the collation of medical receipts and reports on behalf of the customer. The claims documentation and requirements are submitted to customer’s HR department or group insurer and the team will complete the process by following through with the group insurers.

The primary objective of this role is to assist customers and financial consultants with the recovery process. In addition, the specialist must create awareness of the benefits of submitting a recovery claim.

Under PRUShield Policy Management, you will perform a series of end-to-end policy transaction requests across the PRUShield Policy Management Team. The requests are Reinstatement, Upgrade, Downgrade, Conversion, Change of Payor, Termination, etc.

This is an exciting opportunity for those keen on taking on a new challenge that will have a direct positive impact to our organization's bottom-line.

Medical Services Specialist

• Reporting to Senior Shield Consultant, you will conduct daily outbound calls to customers and promote the benefits of a recovery claim.
• Achieve performance targets set; which include daily call productivity, contact rate, and success rate.
• Process end to end policy transaction requests in accordance to guidelines, service standard and quality
• Perform policy assessment and judgment on policy changes
• Follow up with customers on transaction requests
• Provide support and services to Financial Consultants (FC) on Policy Servicing matters
• Handle appeals and cases escalated from FC and customer complaints

PRUShield Recovery:

• Ensure SOP are followed when handling outbound and inbound calls to customers at all times.
• Daily reporting to PRUShield Recovery Team Lead on call activity and outcomes.
• Provide end to end support for each case handled.
• Ability to assist customers on their recovery claims process.
• Attend service and product trainings or any other trainings as and where required.
• Adhere to standard operating procedures for customer data privacy and protection (PDPA).
• Provide Team Lead with feedback from customers and financial consultants.
• Adhere to company’s code of conduct.
• Provide administrative support such as arranging courier, collecting courier, scanning and printing documents.

PRUShield Policy Management:

• Process Shield Policy transaction requests such as Reinstatement, Upgrade, Downgrade, Conversion, Change of Payor, Termination, etc, ensuring that TAT and Productivity KPIs are met
• Adhere to all SOPs, guidelines, PDPA, are met
• Ability to use SAP to reply to email enquiries from Call Centre
• Perform policy assessment whether the transaction requests can be processed. Ensure all checks are in place such as signatures, policy number, policyholder name, etc.
• Under the PRUShield products and CPF policy guidelines

You will be required to:

• Make 20-30 outbound calls daily
• Meet the set target for submission of claims to third party insurers
• Meet the set target for recovery payments received from third party insurers
• Attend to calls and emails pertaining to third party recovery within the agreed TATs
• Process between 10-15 PRUShield policy requests a day

Who we are looking for:
Competencies & Personal Traits

• Meticulous, able to process backend systems with accuracy
• A keen learner and able to work independently
• Friendly, proactive and service oriented individual with good interpersonal and communication skills
• Problem solving skills and a great team player who enjoys being in a target driven team
• Team player and enjoys interacting with customers

Working Experience

• At least two years’ experience in a customer service capacity or outbound/ in-bound call centre environment
• One to two years’ experience in integrated shield/ life insurance/ claims will be advantageous

Professional Qualifications

• Life insurance qualifications – Certificate in Life & Health Insurance will be an added advantage
• Proficient in MS Office such as Word and Excel

Education

• Poly diploma, GCE A level or relevant work experience

Language

• Strong command of the English language

Professional Qualifications

• • Life insurance qualifications – Certificate in Life & Health Insurance will be an added advantage

Education

• • Poly diploma, GCE A level or relevant work experience

Language

• • Strong command of the English language

Summary of Responsibilities:

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met
• Greet and escort guest to table and assist them in seating, ensuring the highest standard, whilst striving to exceed the guest expectations
• Comply to safety and security policies and procedures; such as, report accidents, injuries, and unsafe work condition to manager; and complete safety training and certifications
• Check on guests’ satisfaction from time to time, attend guest’s needs or complaints with proper follow up
• Learn and execute all administrative tasks of the department, including managing reservations
• Work towards maximising revenue by up-selling and offering professional, engaging and friendly service

Requirements:

• Diploma in Hospitality Management or higher would be an advantage
• Passionate in the hospitalisty industry
• Problem solving and service recovery skills
• Customer relation and interaction management skills
• Detail-oriented and organised

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As Legal Counsel and Regulatory Compliance Specialist, you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high-quality products for our customers.

Job Description

You will be responsible for supporting the Chief Legal Officer and the Chief Compliance Officer, in managing Legal, Regulatory Compliance (RC) and Conduct risks, aligning to the Enterprise Risk Management Framework. You will be responsible for supporting the implementation of Legal, RC and Conduct frameworks, policies and procedures for Trust. The role is a 50:50 split across the Legal and Compliance teams.

The Role Responsibility:

• Provide advice and training on legal/regulatory requirements, policies and standards of professional conduct.
• Support the design and end-to-end implementation of appropriate Legal, RC and Conduct frameworks, policies and procedures for identifying, assessing, managing, monitoring, mitigating and reporting Legal, RC and Conduct risks, including data conduct, for digital-led banking in Singapore, and ensure effective management of issues and risks in collaboration with relevant stakeholders, and compliance with applicable regulations, policies and procedures.
• Perform second line of defence role for managing Legal, RC and Conduct risks, and escalate issues, as appropriate.
• Keep abreast of legal/regulatory developments, manage legal/regulatory consultations and support legislative/regulatory change implementation.
• Provide legal and regulatory advice, and drafting to the business with a focus on our retail banking products, including credit cards, lending and savings account.
• Reviewing and advising on legal and regulatory matters for customer journeys, new products and features, customer communications and marketing materials.
• Find ways to improve processes and customer experiences. Create simple/easy solutions that will make customers and colleagues smile.
• Provide legal and regulatory advice on customer complaints and disputes.

Role Specific Technical Competencies:

Skill & Target proficiency level

• Singapore legal/regulatory compliance advisory - Intermediate
• Conduct risk management - Intermediate
• Data management legal/compliance advisory - Intermediate

Our Ideal Candidate:

• 3 years of financial sector experience, with 2 years in Legal and/or RC second line of defence roles.
• Possess intermediate level of proficiency in legal/compliance advisory on regulations, policies and standards, including data conduct.
• Legal qualification in Singapore/called to Singapore bar/Singapore law degree
• Able to take ownership, solve problems under pressure, innovate and achieve results sustainably.
• Possess strong stakeholder management skills. Able to collaborate and communicate effectively.
• Willing to try new things/solutions.

Good to have (Optional):

• Relevant ICA certification.
• Relevant Personal Data Protection certification.

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants – available on our website

Come as you are! Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that’s what we care about. So come as you are.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Our client is a Europe MNC, one of the leading players in the Freight Forwarding sector. Due to business needs, they are now recruiting a Project Operation Specialist to be part of their Operation team for ongoing transformation projects. They are located in the East - easily assessible.

The Project Operation Specialist's responsibles are:

• Timely and accurate registration of shipments into the CW1 forwarding system.
• Update internal and external systems with precise shipment data.
• Ensure adherence to all security arrangements and procedures.
• Verify the completeness and accuracy of all forwarding documents.
• Collaborate and monitor Permit Declaration activities with the permit declaration vendor.
• Coordinate customer booking requests at both origin and destination through call forwarding.
• Proactively follow up, coordinate, and communicate shipment information with stakeholders, including subcontractors, shipping lines, shipping agents, freight forwarders, customers, and overseas offices.

Job Requirements:

• Min Diploma and above
• Min 1 years of relevant experience in freight forwarding/ shipping industry
• Familiar with Microsoft Excel
• Experience in custom declaration (Import & Export)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Application Specialist:

• Providing exceptional on-site application support to customers.
• Assisting sales personnel throughout the sales cycle with product knowledge and applications.
• Conducting product demonstrations and engaging in technical discussions.
• Proposing comprehensive solutions in relevant fields.
• Conducting application training, including technology presentations and hands-on sessions.
• Offering troubleshooting assistance for instruments, software, reagents, and experimental designs.
• Organizing user meetings, workshops, and seminars to update customers on products and support.
• Analyzing customer needs and matching them with appropriate products through scientific discussions.
• Connecting and integrating available or customized technologies to cater to customer requirements.
• Collaborating with the sales team to achieve collective growth targets.
• Preparing technical documents and reports for effective communication.
• Managing the demo lab and maintaining good laboratory practices.

Requirements:

• Master / PhD in Life Sciences or related disciplines
• 2 years of experience in operating and troubleshooting scientific equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

RHTGOC is looking for a highly motivated and passionate professional to support our sustainability/ESG advisory that works closely with our local and regional clients to develop and implement strategic sustainability programmes. The roles will be client-facing and require direct engagement with business owners, founders or their C-suite. You will work with mainly private sector clients in both B2B and B2C channels spanning a variety of sectors, including consumer and industrial goods, retail, F&B/hospitality and logistics/transportation.

We are looking for professionals who will be motivated by the opportunity to work at the cutting edge of sustainability/ESG and that are energized by innovative and challenging environments.

We are looking for a candidate who has experience in the Carbon Footprint and Life Cycle Assessments areas to join us in the team:

• Calculate carbon footprint of products and corporates according to relevant reporting standards and protocols. (GHG Protocol, ISO14064, etc)
• Develop carbon footprint reports.
• Conduct primary and secondary data collection (desktop, client data, etc)
• Support delivery of projects, sustainability and decarbonisation solutions for clients
• Contribute to excel models building

The ideal candidate shall have:

• Degree in Sustainability, Environmental Engineering, Chemical Engineering, or related areas
• At least 5 years of experience in engineering
• Knowledge of or strong interest in Climate Change and Life Cycle Assessment.

Bank Loan Specialist x 4 (1 Year Contract Renewable)

Location: Bank Branches

Working hours:

• Monday to Friday: 10am - 6pm
• Sat: Branch Opening hours

Responsibilities

• To acquire Personal Loan, Credit Card and Current Account / Saving Account (CASA) sales via walk in customer through bank branche
• To follow up with relevant documents required for application submission

Requirements

• Minimum 'N' level holders and above
• Able to perform multiple tasks in a fast-paced environment
• Able to work 6 working days in a week with one-day off
• Highly sales driven to achieve Sales targets
• Highly motivated to have a career in Banking Sales

Interested candidates, kindly email your updated resume to [email protected] or contact me via whatsapp at +65 8832 5996. Thank you.

EA Personnel: Irene Lim Choo Eng
EA Personnel No: R1110784
EA License No: 05C3451

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, in Business Management, Supply Chain Management or equivalent
• 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.
• Excellent communication skills, both written and verbal in English. Required Thai language expertise: Able to read, write and converse in Thai.
• Proficiency in MS Office -- Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer-centric mindset
• Goal-oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross-functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.

Pawsh Club offers premium services to doggie guests including daycare, grooming, boarding, transport and parties. It's located in a brand new and beautifully renovated two-storey shophouse. We are looking for a genuine dog lover with extensive dog handling experience for at least two years. This person should have a strong interest in career progression and be willing to take on more responsibilities as they get familiar with the work and grow with the company.

Job Scope:

• Care for all the doggie guests with great attention to detail and skills to identify animal behaviors and needs.
• Supervise dog interactions and take preventative actions for safety.
• Engage dogs in activities including training, socialization, agility, mental stimulation games, etc.
• Walk, feed, or groom (basic skills) dogs.
• Take photos and videos to showcase the life and experience at Pawsh.
• Maintain a clean workspace following daily cleaning regime and clean after dogs if they pee or poop.
• Assist the store manager with admin work and marketing if needed.
• Drive the Doggie School Bus for transport if needed.

Requirement:

• University degree preferred. Minimum polytechnic.
• At least two years experience working at a dog daycare, groomer or hotel.
• Have a valid driver's license in Singapore and good driving experience.
• Have a strong willingness to upskill in animal care and wellness.
• Can commit to at least one year to the position.
• Punctual, responsible and honest.
• Creative in coming up with activities for dogs to do.
• Curiosity to advance in dog training.
• Good at making Tik Tok videos preferred.

For candidates with a strong interest, please email [email protected] with details on your dog handling or driving exprience. Thank you!

Job Descriptions

• Assist in implementation and management of food safety (HACCP & ISO 22000) & quality assurance programmes in Central Kitchen & outlets (local & overseas)
• Training of staff in Standard Operating Procedures (SOPs), food hygiene and food handling techniques
• Assist in QA testing programme and new product development
• Conduct regular inspections
• Conduct investigations on customers’, outlets’ and Central Kitchen’s feedback
• Ensure all SOPs are adhered to at Central Kitchen & outlets
• Liaise with vendors/contractors on maintenance matters pertaining to food safety/QA issues

Job Requirements

• Minimum Diploma in Food Science & Technology or related field
• Preferably 3 years of working experience in the QA field in the F&B industry
• Bilingual in dual language (Mandarin & English) for communication associate.
• Highly motivated, meticulous and takes initiative

The Job

You will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform oral, mid turbinate or nasopharyngeal swab and collecting the specimens for testing when deployed in pandemic roles as and when required.

Job Requirements

• GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills
• Diploma holders may be considered for the Senior Patient Service Associate position
• Prior experience in healthcare, hospitality or customer service will be an advantage
• Good interpersonal and communication skills
• Strong passion to serve the patients
• Willing to be attired in PPE (personal protective equipment) and be mask-fitted
• Willing to undergo rostered routine testing (RRT) swab when required

The Opportunity

• Work with a well-established corporate and investment bank
• Working Hour: Rotating shift: Monday – Friday (9am – 6pm; 3.30pm – 1am)
• Location: Central

The Talent

• Bachelor's degree or higher in Computer Science or related field, or equivalent work experience in the industry. Certification in trade finance or IT will be an advantage.
• Minimum of 1 year of experience in supporting or developing applications for trade finance products such as documentary credits/collections and guarantees.
• Able to perform rotating shift between ASIA and EMEA time
• Strong analytical, logical and problem-solving skills with the ability to understand business processes and workflows of trade finance.
• Ability to multi-task and work independently with minimal supervision and adhere to IT production and deployment standards.

The Job

• You will be responsible for providing technical and functional support to a range of Corporate IT and Security applications related to trade finance. Your main duties will include:
• Communicating with end-users through phone, chat, email, or a ticketing system and addressing their issues or requests.
• Analyzing and managing incidents/problems/requests from users and escalating them to the appropriate level if needed.
• Collaborating with cross-functional teams to troubleshoot and resolve technical issues efficiently and effectively.
• Customizing the application, developing document templates and advices according to the business needs and specifications.
• Supervising and monitoring daily and monthly jobs and ensuring their successful completion.
• Processing and issuing daily, weekly and monthly reports on data and tickets.
• Working in shifting schedules (ASIA and EMEA) to provide 24/7 support coverage.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!