Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Global BAS Control Service Engineer.

As a Global BAS Control Service Engineer you act as the subject matter expert of the data center Building Automation (BAS). You will be responsible for application support, service management, troubleshooting, maintenance, upgrades, optimization and security of the control system. You will be required to analyze controls monitoring data to proactively identify issues and provide optimization to controls standards to increase availability, efficiency and sustainability. You will be responsible to manage or support global service of the third party controls vendors, driving improvements to the systems and evaluation of new products. In this role you will be part of the global Datacenter Monitoring and Controls Engineering (DMCE) team, where you can work with a technically diverse team to learn and contribute to many aspects of control systems – execution, telemetry, security, service, operations and optimization. This is a flexible role allowing you to fully work remote.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Global BAS Control Service Engineer you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities:

• Troubleshoot issues within the BAS and deploy appropriate fixes to resolve root cause(s).
• Track and implement engineering improvements for the BAS, including programming updates, software upgrades, executing new standards, and retrofits.
• Track and implement security improvements or fixes.
• Share insights and best practices to improve development and operations of system, platform, or product components while maintaining application quality and availability.
• Participate in design reviews and contribute to BAS improvements with awareness of cost management.
• Monitor, analyze, and utilize telemetry data to identify patterns that impact the system, enabling data reporting or telemetry.
• Implement reliable, scalable, and high-performance BAS solutions across teams and regions.
• Embody our culture and values.

Qualifications

Required Qualifications:

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 2+ years technical experience in service engineeringOR equivalent experience.
  

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 5+ years technical experience in service engineering
• Mission Critical facility experience.
• HMI development in BAS or EPMS systems
• Experience with BACnet, IEC61850, OPC UA, and/or SNMP communication protocols
• Project management experience with a focus on agile methodologies
• Ability to manage, prioritize and successfully execute multiple concurrent mission-critical infrastructure projects.
• Ability to balance competing demands for resources, adapt to changing priorities, and deliver projects on-time and in adherence to deadlines.

The International Institute for Strategic Studies (IISS) intends to hire a full-time Senior Fellow for IISS Senior Fellow for Nuclear Arms Control, Non-Proliferation and Disarmament, based at IISS-Asia in Singapore. The selected candidate will report to the Executive Director of IISS-Asia and will lead the Institute’s research on Nuclear Arms Control, Non-Proliferation and Disarmament.

The IISS is the world’s leading authority on international conflict and geopolitical trends. It is international in its composition, perspective and reach. The Institute provides objective facts and independent analysis for its core audiences in government, the private sector, and the expert and opinion-forming communities. Summits convened by the IISS facilitate intergovernmental consultations, while its research helps companies to understand political risk and its publications shape the international strategic debate.

Key duties and responsibilities will include:

• Conducting policy-relevant research on global nuclear disarmament, non-proliferation and arms-control issues, and contributing analysis to and working closely with other relevant IISS regional and thematic research programmes;
• Devising a programme of work on global nuclear disarmament, non-proliferation and arms-control and fundraising to support that work in Singapore and internationally;
• Briefing IISS corporate partners, governments, and the expert and opinion forming communities on global nuclear disarmament, non-proliferation and arms-control issues in the region and beyond;
• Engaging other relevant international experts as part of the programme; and
• Contributing generally to an informed international strategic debate on global nuclear disarmament, non-proliferation and arms-control policies.

The successful candidate will be a dynamic individual, with an entrepreneurial bent, able to take on a wide variety of tasks with tact and efficiency. The position will suit a person with strong intellectual qualifications, a background in policy-relevant research, professional writing skills, an international outlook and an established record of accomplishment in government, the ‘think tank’ community and/or business. The Senior Fellow must have proven specialist knowledge of global nuclear disarmament, non-proliferation and arms-control policies and may have professional knowledge of regional languages.

The post will be available from summer 2024 and offered on a full-time, fixed-term contract initially for a period of 3 years. Salary will be competitive and commensurate with knowledge and skills, accompanied with mandatory contributions and a private medical benefits package. More information about the IISS can be found at www.iiss.org.

Application

Applications should include a cover letter highlighting the skills the candidate would bring to the IISS, a CV and list of references, and should be submitted by 21 March 2024. Shortlisted candidates will be asked to provide a writing sample and to make a presentation as part of the selection process.

Due to the expected volume of applications, only those applicants selected for interview will receive a reply following the acknowledgement email. The IISS is an equal opportunities employer.

Job Purpose

You will be part of the Group Data Management & Governance Office, specifically in the area of Enterprise Data Governance and Data Management.

You will be running programs and initiatives to raise the data literacy and risk awareness across the Group, and enhance the controls and value of our data asset. You will have to design and establish data governance or data management programs and initiatives to steer, drive the organization towards data driven, and enable innovations while preserving the confidentiality of data.

The Job

• Design, develop and maintain data governance artefacts (e.g. framework, policies, standards and guidelines) to ensure relevancy and up-to-date to meet the organization’s strategic objectives and business needs.
• Design and execute communication strategy and initiatives to raise the overall data literacy and data control obligations across the Group to enable intelligent workforce.
• Steer the BU & SU to achieve their goals in a compliance, effective and efficient manner using data and technology.
• Perform process reviews and work with stakeholders to streamline and embed controls onto business processes enabling appropriate usage of data by authorized personnel
• Perform oversight and support country and subsidiaries to ensure alignment of governance practices and standards.
• Strategize to shift mindset and embed data obligations and accountabilities into everyone’s day to day activities, and to develop self-service data culture to improve overall business efficiency.
• Support Data Governance Committee as a member of the secretariat.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Any other ad-hoc duties as assigned.

Our Requirements

• Degree from recognized tertiary institution with at least 10 years of working experience with at least 3 years of hands-on experience in data governance, and/or data management (such experience within Insurance or financial Industry advantageous)
• Experience in conducting investigations, or compliance assessments preferred;
• Risk management experience an added advantage;
• Detail oriented and analytical, with good problem solving, project management and organizational skills.
• Good understanding of the principles and key controls of various data management disciplines, e.g. master/reference data management, data quality management.
• Strong change management skills and/or experience in organization transformation programs.
• Good team spirit, stakeholder management and interpersonal skills.
• Strong written, oral communication and interview skills.
• Keen interest in business process modelling and re-engineering, preferably with Design Thinking or Lean Six Sigma certification.
• Exposure and understanding on data, architecture diagrams and up-to-date on data and technology landscape (e.g. Hadoop, cloud, data warehouse, AI and ML)
• Maintain awareness of regulatory, data and technology trends and movements across the market and industry.
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Join and Grow with Us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Support the implementation and ongoing maintenance for outsourcing and third-party service management with respective process owners.
• Assist to build, review and assess existing controls; make recommendations and implement modifications and improvements
• Assist to conduct risk assessments, maintain and update the business risk register with reference to company developments
• Collaborate with process owners to ensure proper documentation of policies and procedures applicable to the key controls of significant business processes.
• Support with requests from regulators and auditors
• Perform other duties as directed

Requirements

• Bachelor/Master Degree in a relevant field (e.g. Risk Management, Finance, Business Administration)
• Minimum 3 years of relevant working experience in operational risk management, internal audit, compliance or internal controls of regulated financial institutions
• Knowledge of business process reviews and internal control frameworks in the payment industry is advantageous
• Proactive and energetic, able to deliver within timeline and provide timely updates on work progress
• Excellent communication skills who is able to grasp and handle ambiguities
• Motivated to join a dynamic fintech company poised for rapid expansion

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Ensure On-boarding KYC, KYC on customers’ account maintenance and periodic. KYC review documents are appropriate, sufficient and the completeness of customers’ documents are in accordance to the AML standard set by the bank.

• Perform validation on transaction reviews and be able to identify any

abnormal transactions during KYC review.

• Ensure proper tracking and documentation of all KYCs conducted for

customers and reviews are completed timely as per AML requirements.

• Partner with Business unit and work closely with Compliance when

performing due diligence checks on customers.

• Initiate STR filing if any suspicious activity is uncovered during KYC

checking and reviewing on a timely basis.

• Organize regular AML training for business units to promote compliance awareness and updates on regulatory requirements

• Assist to streamline KYC processes and propose solutions to LCD for future revisions.

• Other ad-hoc duties as assigned by Management.

Job Requirements

• At least 3 years of relevant working experience in the AML/KYC/CDD related functions in Corporate Banking / Commercial Banking.

• Keep a good in-depth knowledge and understanding of current AML/CFT regulation and KYC procedures.

• Self-motivated, meticulous and able to multi-task.

• Possess good communication and interpersonal skills.

• Computer literacy essential in Microsoft Word and Excel.

• Able to work both independently and as a team

• Effectively bilingual in English and Chinese language both in spoken and written form so as to communicate with Chinese counterparts.

Job Purpose

You will be part of a team to drive and implement the Compliance Risk Management Framework and compliance requirements for all GE entities within the Group, by effectively supporting the business units in their duty to comply with relevant laws and regulations.

The Job

• Provide compliance advisory on regulatory requirements to business units; and be involved in new initiatives/projects to understand business units’ concerns/needs and provide accurate and practical compliance advice to address regulatory, industry and Group requirements;
• Provide oversight and support to the local entities on general compliance matters/Group initiatives, including localisation of Group policies, standards and guidelines where required;
• Liaise, engage and provide support to parent company in their oversight of entities. Work with various stakeholders on regulatory related matters, information requests and regulators’ queries promptly;
• Assess the impact of new/revised regulatory updates (including Consultation Papers) and conduct impact and gap analysis on these updates. Partner with Business Units on the implementation;
• Responsible to review the compliance event reporting (“CER”) from business units and local entities. This would include monitoring of the timely CER submission by business units and tracking of resolutions on action plans;
• Roll out Compliance Requirement Self Assessments (“CRSAs”) for applicable laws and regulations to the respective business units and work with the business unit to implement the required compliance controls. This would include to ensure the CRSA is finalised and signed off in a timely manner and tracking the resolutions of action plans when gaps are identified;
• Assist with the annual Compliance Requirement Self Assessments (“CRSAs”) for applicable laws and regulations. Work with business units to identify gaps, remediation actions and track action plans till closure in a timely manner;
• Responsible for the preparation and co-ordination work for compliance related matters, which shall include arrangement for the management meetings, preparation of meeting materials/ compliance related reports, information gathering and other administrative matters;
• Carry out ad-hoc tasks/projects as requested by the immediate Supervisor and/or Head of Group Regulatory Compliance;
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Bachelor Degree, preferably in Business, Insurance or Finance related fields;
• Minimum 5 – 8 years working experience in the area of compliance/internal audit in the financial services industry;
• Sound knowledge of regulatory and industry requirements relating to the insurance/financial industry such as Insurance Act, Financial Advisers Act, MAS Notices/guidelines, Life Insurance Association guidelines etc;
• Lead initiatives;
• Self-motivated and driven;
• Meticulous, good analytical and problem solving skills;
• Good communication and interpersonal skills;
• Able to multi-task and work under pressure;
• High level of integrity, takes accountability of work and good attitude;
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Able to work independently and collaboratively;
• Proactive, resourceful and able to handle difficult situations;
• Ability to build relationship with internal and external stakeholders; and
• Acts as a resource for colleagues with less experience in regulatory compliance.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking for a Quality Control Analyst with experience in pharmaceutical industry for a role in Singapore.

Job Summary:

Support the Microbiology Laboratory in SGBO Singapore QC for the establishing and maintaining
of Utilities Monitoring of the SGBO Singapore Facility in Singapore. Perform sampling and testing
under supervision, following written procedures and specifications, and in accordance with
Local/international regulations.

Key Accountabilities:

• Supports activities to establish and maintain a Microbiology lab in full cGMP-compliance.
• Supports activities to conduct/perform necessary sampling/test methods or compendia
  methods in the lab and site under cGMP
• Follows existing procedures and methods, and perform sampling/testing following routine activities :

 - HVAC Viable and Non -viable particle sampling and surface sampling

 - Pharmaceutical Water and Clean Steam Condensate sampling for Biological and

 - Chemical tests

 - Compressed Gases; Biological Chemical and Physical sampling and testing

 - Data compilation

 - Data evaluation and trending support

• Receives training and analyst qualification to perform sampling/testing under cGMPs.
• Follows the priorities for sampling/testing provided by lab management.
• Ensures sampling/testing is performed in a timely manner.
• Participates in Laboratory investigations.
• (after sample testing) Compiles test documents in a complete, accurate and consistent manner to ensure that samples, materials or products and intermediates have been tested, or inspected according to specification and cGMPs.
• Suggests optimizations of test procedures to improve efficiency whenever possible.
• Be able to explain, his/her area of work, in health authorities inspections and internal audits

Performance Indicator:

• Delivery of results on time and with quality (e.g. timely testing)
• Adherence to established KPI targets related to QC activities
• Open communication; Concise and clear communication skills

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

Responsibilities:

· Manage design planning and achievement of design/verification reviews

· Deliver TC&IS engineering outputs and ensure compliance with commitments

· Manage interfaces with subsystems and ensure standardization

· Support industrial areas during assembly and commissioning/validation during testing

· Ensure proper management of cybersecurity requirements

· Functionally manage Train Control & IS resources

· Formulate design solutions and maximize reuse of design patterns

· Monitor and control work packages and ensure reporting activities

· Define applicable TCMS configuration with relevant stakeholders

· Contribute to knowledge sharing and technical expertise

· Support stakeholders in understanding cybersecurity processes

· Responsible for transverse cybersecurity actions at project and management levels

Requirements:

• Minimally 5 years of experience in Rolling stock functional engineer experiences on several train functions

• Hands-on electrical and schematic design activity.

• Work package and Team management experiences

• Hands-on experience in design & development of model based control systems using application tools - DCUTerm, Control Build, Matlab / Simulink, Matrix or similar tools.

• Good knowledge of network topologies and interfaces for Serial, Ethernet, MVB and other industrial communication network.

Job Description & Requirements

Full Job Description

- Provide technical support to customers, including testing, commissioning, programming and troubleshooting for the company’s product range.

- Attend to fault calls and respond within stated time stated in agreement.

- Provide positive service experiences for our customers.

Skills/Requirement

- Open to Singaporean / PR / Malaysian

- Candidate must possess at least NITEC/ Higher NITEC or Diploma in Electrical Engineering

- Entry level is welcome to apply as training will be provided

- Able to work independently

- Occasional a travel may be required

Job Types: Full-time

Salary: Minimum S$3,600/- Negotiable

If you have the relevant skills sets or interest to take on a multi-disciplinary role, we welcome your application.

Please email your resume : [email protected]

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Establish new and maintaining existing relationships with customers.
• Manage and interpret customer requirements and calculate quotations for clients.
• Perform pre-sales technical assistance and product education.

Requirements:

• Diploma in Electronic, Mechanical/Mechatronics Engineering
• At least 2 years of sales experience in cleanroom environment/semiconductor industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Purpose:

· Responsible for overseeing account approval, AML and compliance risk by monitoring the KYC and CDD, to ensure Private Banking account opening procedure meets Singapore regulatory requirement for high net worth individual clients.

· Develop AML control strategies to optimize account opening and underwriting opportunities to support business growth, while ensuring an appropriate balance between risk and return.

· Support management to formulate business plans and develop sales management reports and MIS to drive business growth.

· Provide general client service support to front office.

Job Responsibilities:

AML and Operation Control:

· Implement AML Policy and the relevant procedures and guideline.

· Supervise the conduct of AML control activities to ensure full compliance.

· Comply with anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies during account opening, account periodic / trigger review, and suspicious transaction reviews.

· to ensure new Private Banking clients meets Singapore regulatory requirement for high net worth individual clients.

· Support frontline and adhere to anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies.

· Ensure timely completion of all periodic and trigger reviews.

· Ensure adequate oversight is exercised over the conduct of AML control activities through review of MIS or other appropriate means.

· Ensure client due diligence & client suitability checks are in order, and to ensure accuracy of capture to avoid incidents and dealing errors.

· Support the front office on sales order processing/fulfillment and follow up with mid-office to ensure timely and accurate order processing

· Provide regular quality checking and phone call monitoring.

· To ensure all complaints are handled promptly, efficiently and effectively.

· Collaborate with front office other business units to ensure policies are in compliance.

Account Opening Approval:

· Review Private Banking clients' account opening documentation for adequacy and compliance with legal, regulatory and policy requirements.

· Ensure the completeness and validity of account-opening documents. Set-up of new accounts in the system and custody of the account-opening file for regular post-acceptance review upon account approval by PB management.

· To liaise with Relationship Managers (RM) and Assistant RMs in SG and/or in HK to complete the required account opening documentation; to provide advisory and guidance on documentation requirements where required.

· Ensure the completeness and validity of account-opening documents.

· To liaise with the colleagues in operation team to ensure accounts are opened in the systems timely.

· To ensure document deficiencies are accurately tracked and escalated per procedure.

· To review change in client's circumstances based on client's documents received.

· To clear system generated name screening alerts or perform manual screening.

Other Business Function:

· To support other teams where necessary on various activities e.g. such as signature verification, information retrieval, etc.

· To collaborate with Hong Kong and/or Singapore RMs and Assistants and other stake holders to deliver consistent best in class account opening experience to our clients.

· To proactively identify areas of improvement and suggest viable solutions.

· To participate in AML related projects as a content provider or a stakeholder.

· To perform management reporting and data analysis on key operational risk items.

· To ensure no repeat review findings by Compliance, Group Compliance, Internal or External Auditors.

· Assist and participate in projects ; liaise with different departments to ensure projects are completed on a timely manner.

· Comply with anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.

Job Requirements:

· Bachelor's degree in any Finance & Banking or equivalent fields.

· Minimum 10 years of relevant experience in banking in risk and operation management.

· At least 3 years of hands-on experience in the AML field (client onboarding review [including documentation], ongoing periodic client review, transactions monitoring) in a Private Bank.

· Familiar with the MAS 626 requirements or other international AML/CFT standards.

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

PRUShield Claims recovery and PRUShield Policy Management are two main key initiatives for the Medical Portfolio Management team. Under PRUShield Claims recovery, our team assists customers in submitting claims to a third-party insurer. This role includes reaching out to customers when their PRUShield claims have been approved, follow up calls with customers and to assist customers with the collation of medical receipts and reports on behalf of the customer. The claims documentation and requirements are submitted to customer’s HR department or group insurer and the team will complete the process by following through with the group insurers.

The primary objective of this role is to assist customers and financial consultants with the recovery process. In addition, the specialist must create awareness of the benefits of submitting a recovery claim.

Under PRUShield Policy Management, you will perform a series of end-to-end policy transaction requests across the PRUShield Policy Management Team. The requests are Reinstatement, Upgrade, Downgrade, Conversion, Change of Payor, Termination, etc.

This is an exciting opportunity for those keen on taking on a new challenge that will have a direct positive impact to our organization's bottom-line.

Medical Services Specialist

• Reporting to Senior Shield Consultant, you will conduct daily outbound calls to customers and promote the benefits of a recovery claim.
• Achieve performance targets set; which include daily call productivity, contact rate, and success rate.
• Process end to end policy transaction requests in accordance to guidelines, service standard and quality
• Perform policy assessment and judgment on policy changes
• Follow up with customers on transaction requests
• Provide support and services to Financial Consultants (FC) on Policy Servicing matters
• Handle appeals and cases escalated from FC and customer complaints

PRUShield Recovery:

• Ensure SOP are followed when handling outbound and inbound calls to customers at all times.
• Daily reporting to PRUShield Recovery Team Lead on call activity and outcomes.
• Provide end to end support for each case handled.
• Ability to assist customers on their recovery claims process.
• Attend service and product trainings or any other trainings as and where required.
• Adhere to standard operating procedures for customer data privacy and protection (PDPA).
• Provide Team Lead with feedback from customers and financial consultants.
• Adhere to company’s code of conduct.
• Provide administrative support such as arranging courier, collecting courier, scanning and printing documents.

PRUShield Policy Management:

• Process Shield Policy transaction requests such as Reinstatement, Upgrade, Downgrade, Conversion, Change of Payor, Termination, etc, ensuring that TAT and Productivity KPIs are met
• Adhere to all SOPs, guidelines, PDPA, are met
• Ability to use SAP to reply to email enquiries from Call Centre
• Perform policy assessment whether the transaction requests can be processed. Ensure all checks are in place such as signatures, policy number, policyholder name, etc.
• Under the PRUShield products and CPF policy guidelines

You will be required to:

• Make 20-30 outbound calls daily
• Meet the set target for submission of claims to third party insurers
• Meet the set target for recovery payments received from third party insurers
• Attend to calls and emails pertaining to third party recovery within the agreed TATs
• Process between 10-15 PRUShield policy requests a day

Who we are looking for:
Competencies & Personal Traits

• Meticulous, able to process backend systems with accuracy
• A keen learner and able to work independently
• Friendly, proactive and service oriented individual with good interpersonal and communication skills
• Problem solving skills and a great team player who enjoys being in a target driven team
• Team player and enjoys interacting with customers

Working Experience

• At least two years’ experience in a customer service capacity or outbound/ in-bound call centre environment
• One to two years’ experience in integrated shield/ life insurance/ claims will be advantageous

Professional Qualifications

• Life insurance qualifications – Certificate in Life & Health Insurance will be an added advantage
• Proficient in MS Office such as Word and Excel

Education

• Poly diploma, GCE A level or relevant work experience

Language

• Strong command of the English language

Professional Qualifications

• • Life insurance qualifications – Certificate in Life & Health Insurance will be an added advantage

Education

• • Poly diploma, GCE A level or relevant work experience

Language

• • Strong command of the English language

Responsibilities

• Production of access cards – OLAE requests.
• Act as programmer for access control operations
• Emboss / print / affix applicant image on access cards.
• Pack cards for distribution.
• Record daily inventory of return of access cards.
• Manage and respond timely on helpdesk requests and emails.
• Perform any access control related tasks assigned by managers or team lead.
• Liaison with business units and building landlords on access card matters.
• Requisition of access control consumable and office supplies.
• Overseeing maintenance for card printer.
• CoB and Emergency – participate in CoB / Call Tree exercise and testing.
• Other responsibilities as assigned by the CSIS.

Qualifications

• Tertiary education in any discipline.
• At least 5 years of relevant experience in managing security access control systems, general office administration, record management and customer service.
• Knowledge in security systems would be an advantage.
• Possess high level of integrity.
• Strong Command of English.
• Good written, verbal, analytical, interpersonal and presentation skills
• Proficient in Microsoft Office application, i.e. Word, Excel, PowerPoint, etc.

Please indicate in your profile your expected salary as you apply. Thank you.

About the company

Our client is a leading provider of analytical and scientific instruments, offering innovative solutions and they are looking for a highly motivated Quality Specialist to join the team.

About the job

As a Quality Specialist for the organization, you are required to:

• Conduct quality control checks and tests on analytical instruments and equipment to ensure compliance with specifications and standards.
• Develop and implement quality assurance and quality control procedures and protocols for analytical testing processes.
• Analyze and interpret data from analytical tests to identify trends, patterns, and deviations.
• Investigate and troubleshoot quality issues, deviations, and non-conformances to determine root causes and implement corrective actions.
• Collaborate with cross-functional teams including R&D, manufacturing, and quality assurance to address quality-related issues.

Requirements

• To succeed in this role, you must possess a Degree in related disciplines, preferably with minimum 2 years of related work experience
• Having strong analytical skills and the ability to remain patient in challenging situations are essential qualities.
• Demonstrating a persistent drive to solve complex technical problems will be highly beneficial.
• Strong communication and interpersonal skills

To apply online please use the 'apply' function

(EA: 94C3609/R22107967)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents

MAIN PURPOSE
The incumbent will drive overall Regulatory Affairs strategy and execution for the Companies in the region to ensure regulatory compliance. He/She will proceed Quality Management in the region to support Shiseido group quality. He/She will also enhance consumer relationship within the region.

KEY RESPONSIBILITIES
[Regulatory Affairs]
• Lead and guide a regional regulatory team to manage regulatory affairs for the Companies, such as formula compliance, labelling compliance and registration/notification compliance.
• Plan and execute short-term and long-term goals/objectives in regulatory field to ensure marketing objectives are met.
• Supervise registration/notification of products by both local affiliates and distributors for obtaining approval of new products, update and maintenance of existing product licenses.
• Collect evolving regulations and conduct critical assessment on the impact of those regulations. Provide counsel to stakeholders/management on relevant courses of action. Lead advocacy to local authorities in order to minimize business impact caused by relevant regulations in cooperation with industry association.
• Provide accurate and timely support to local affiliates and distributors regarding regulatory inquiries from local authorities, consumers, retailers and other stakeholders.
• Ensure claim/advertisement compliance in cooperation with APIC as for inquiries from SAPAC Mkt, GIC and other relevant stakeholders.
• Report and share major regulatory issues to HQ every month in dotted line reporting relationship. If urgent/critical, immediate reporting is required.

[Quality Management]
• Lead and guide a regional quality team to manage quality control for the Companies, such as consumer complaints both for health and quality.
• Plan and execute short-term and long-term goals/objectives in quality field to ensure marketing objectives are met.
• Provide accurate and timely support to local affiliates and distributors regarding quality inquiries from local authorities, consumers, retailers and other stakeholders.
• Report and share major quality issues to HQ every month in dotted line reporting relationship. If urgent/critical, immediate reporting is required.

[Consumer Relationship]
• Update consumer related policy and execution plans in order to enhance consumer relationship within the region.
• Support local affiliate as for health/quality complaints in consumer relationship from technical and consumer relationship’s point of view.
• Any other ad-hoc duties assigned.

REQUIREMENTS
• Minimum Degree holder majoring in any relevant disciple from a recognized tertiary institution.
• Preferably more than 10 years of experience in regulatory affairs ideally gained in the cosmetics/beauty industry.
• Possess cosmetic science / technical knowledge (ingredient, formulation, safety, efficacy).
• Excellent interpersonal and communication skills.
• Good command of English.
• Able to travel globally for business.

Job Description:

• To perform functions and tasks in relation to building the workplace culture, staff and guests’ engagement and overall service effectiveness in the field.
• From scheduling to logistics co-ordination; preparation of training materials to processing of invoices (for in-house runs). Conduct Service Quality trainings
• Development of common OJT content, using e-learning. Be involved in the production of learning videos in relation to Service Excellence, Housekeeping Standards, Infection Prevention Controls, etc
• Conduct analysis on training management reports and training budget
• Preparation and dissemination of training report
• Analyze Service Quality report, and provide recommendations from learning perspective
• Support the team with content development and publishing of the daily learning material Daily Dose
• Provide alignment and understanding of our service values (ACTS OF GRACE) through contextualizing the values to operations deliveries, using suitable microlearning tools
• Responsible for the planning and execution of quarterly service audits in FEH portfolio of hotels and serviced residences
• Preparation of publicity piece for nomination of nominees for the various Service Excellence Awards (including Employee of the Month)
• Trawl the internet for relevant awards for service, HR, organization, hospitality, etc for FEH’s participation
• Collation and edit of submission write-ups and preparation of nominees

Job Requirements:

• Minimum Diploma in Business Management with 3 to 5 years’ working experience preferably in Learning & Development and/or in hospitality industry
• Highly motivated and passionate about learning
• Analytical, meticulous and results focused
• Possess good verbal and written communication skills as well as strong interpersonal relationship skills
• Excellent knowledge and experience with Training Needs Analysis, Learning Management System and Microsoft Excel
• Good working knowledge of Microsoft Office
• Ability or Experience in simple videography and media editing tools would be an advantage
• Able to work in a fast paced environment

Job Description:

Training and coaching will be provided for all work and task assigned. List stated are not limited to the following:

Training Programme

• From scheduling to logistics co-ordination; preparation of training materials to processing of invoices.
• Preparing, and generating training data for reporting.
• Mapping of training competencies to learning needs
• Conduct research for training content development.
• OJT process mapping
• Handle training related or other HR projects which may be assigned from time to time.

Training Reports

• Conduct analysis of various training reports.
• Preparation of training reports

Learning Management System (LMS)

• Support in responding to queries in relation to e-Learning and LMS
  

Others

• Ad-hoc L&PD or Training-related project or work

Job Requirements:

• Minimum Diploma in Business Management with 3 to 5 years’ working experience preferably in Learning & Development and/or in hospitality industry
• Highly motivated and passionate about learning
• Analytical, meticulous and results focused
• Possess good verbal and written communication skills as well as strong interpersonal relationship skills
• Excellent knowledge and experience with Training Needs Analysis, Learning Management System and Microsoft Excel
• Good working knowledge of Microsoft Office
• Ability or Experience in simple videography and media editing tools would be an advantage
• Able to work in a fast paced environment

Responsibilities

• Responsible for leading root cause analysis & corrective action in nonconformance part investigation
• Responsible for establishing quality inspection plans, COC, procedures/ work instructionsHandle customer/supplier/ internal CARs
• Responsible for planning, coordinating & performing internal audits
• Responsible for performing gap analysis on standards revision and revise procedure/ work instructions
• Responsible for attending to customer/ supplier/ internal /certification audits & technical queries.

Requirements

• Min Diploma in Mechanical Engineering or equivalent
• Min 3 years of working experience in Oil & Gas/ Metal Machining Industry
• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Profile Summary:

You will conduct telemarketing calls to promote and assist in the application of product with clear and concise product knowledge and references, to existing bank customers. You are expected to drive and ensure sales target are met and able to identify cross-selling or up-selling opportunities. You will also have to deliver customer centric recommendations and build strong and long-term customer relationships.

Job Description:

• Foster and enhance relationships with customers, with focus on product to complement the customers' existing portfolio
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals
• Achieve sales target set out by business
• Handle assigned Client list/ base and focus on establishing higher contacts to maximize penetration
• Correspond with customers through phone, e-mails, fax and/ or other electronic communications
• Handle customers’ enquiries and/or objections with confidence
• Collect customer information as needed to serve client and close sales
• Closure and wrap up done as per set standards
• Liaise with internal departments on policy fulfilment
• Ensure a full understanding of the risk and control environment in area of responsibility
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across partner bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Who we are looking for:

Competencies & Personal Traits

• A minimum 2 years of related work experience with insurance CFMAS - M9, M9A, M5, HI exams will be required
• Relevant experience in telemarketing with track record in sales is a plus
• Excellent verbal and written communication skills and good interpersonal skills
• Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen
• Effective engagement of stakeholders

Education:

• Diploma/ Degree in Business or related fields of study

Language:

• Good command of English and/or applicable local language

Job Profile Summary:

In this role, you will be focusing on acquiring incremental business for the Employee Benefits business. As part of this dynamic role, you will report to the Head of Corporate Sales (Partnership) and work closely with the Operations team to increase and expand the Employee Benefits Business and Group Affinity Products through the Partnership Channel.

Job Description:

• Identify & prospect potential client for Employee Benefits ("EB") and Group Affinity products to drive incremental business.
• Handle sales enquiries and leads generation for client acquisition via the Partnership Channel.
• Cold call as appropriate and plan approaches to pitch to potential clients (if required)
• Achieve sales targets and deliverables
• Join meetings with banks’ Relationship Manager (RM) and/or Insurance Specialist (IS) to meet with potential key stakeholders / decision makers of companies
• Handle activities relating to account management. This includes assisting in the preparation of sales materials, PowerPoint presentation, employee handbooks, client reports, renewals, etc
• Conduct presentation/ employee communication sessions to clients
• Account management for clients for renewal through building strong relationships with clients for business sustainability
• Assist in the strategy to develop Partnership Channel and be responsible on the implementation of key sales initiative, new products, benefits and campaigns, for both EB and Group Affinity products, as well as EB2Life
• Lead/ Initiate sales related projects that supports the EB distribution to increase sales opportunities

Who we are looking for:

Competencies & Personal Traits:

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• Minimum 3 years of relevant experience in employee benefits environment or brokering
• Experience with group affinity products preferred

Professional Qualifications:

• Possess CMFAS M5, M9, M9A and HI certifications

Education:

• Degree in Business or related fields of study

Responsibilities

• Responsible for ensuring that corrective actions are in place and implemented for all non-conformances detected during audits
• Responsible for liaising with production side on the investigation of root cause of non-conformance and procedural failures
• Responsible for reviewing and approving required specifications and revisions in documentation prior releasing for production or customer
• Responsible for conducting process audit and internal quality scheduled/unscheduled audit
• Responsible for ensuring work is carried out in accordance with documented procedures

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in CNC/ Precision/ Machining Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026