Job Description

• Ensure that all of the quality check procedures put in place by the company are follwed during every production phase.
• Educate production team on quality control issues and work with production supervisor to improve overall company safety and product quality.
• Create process checklists and coordinate quality inspections with production supervisor.
• Checklists and documents are to be filed properly.
• Maintains safe and healthy work environment by following standards and procedures, and complying with legal regulation

Qualifications/Skills

• Written and verbal communication skills - English
• Basic computer skills
• Analytic skills
• Reporting skills

Working hours:

• Monday to Friday : 8.00am to 5.30pm.
• Saturday : 8.00am to 12.00pm

Location:Tuas

Send me your resume via WhatsApp ❤

80138164

Quality Inspection:

- Conduct thorough inspections of vehicles undergoing maintenance and repair in the workshop.

- Examine completed work to ensure it meets BMW's quality standards and specifications.

- Verify that all repairs are performed in accordance with repair orders and guidelines.

Requirements:

- Proven experience as a technician or quality control technician in an automotive workshop

- In-depth knowledge of vehicle systems, components, and repair procedures

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Overview: -

• Basic UP $3500 (Depending Relevant Experience)
• 5 Days (Monday to Friday), Office Hours
• Serangoon

Your Responsibilities: -

• Responsible for quality issues from production and IQA
• Handle nonconforming material and follow up with supplier for corrective actions
• Issue and follow up on the Supplier Corrective Action Request (SCAR), review SCAR effectiveness for timely closure and track SCAR log monthly
• Implement the quality assurance plan, mainly on incoming, in process and outgoing inspection

You will need: -

• Min 3 years in quality engineering or in manufacturing
• Min Diploma in Engineering
• Knowledge in GD&T, SPC, FMEA, Control Plans, CPK, GR&R, 8D Report

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Responsibility

• Inspect and identify all possible forms of hazards in a work environment.
• Inspect work areas regularly to ensure compliance with workplace safety and health requirements.
• Check equipment to ensure it is in working condition and do not pose any environment health hazard to user or the workplace.
• Provide solutions to address any unsafe practices or act at workplace.
• Conduct risk assessments on work site.
• Prepare reports on workplace safety assessments.
• Take charge of all matters related to environmental health such as:

1. Disease-bearing insects and rodents

2. Proper disposal of construction waste

3. Noise, air and dust pollution

4. Earth littering

5. Siltation of drains

6. Food hygiene in workers canteens if any

7. Any other environmental health matters

• Report these conditions/ situations with recommendations on remedial measures to be taken to prevent recurrence.

Requirement

• Diploma in any field.
• Registered Environmental Control Officer with NEA.
• At least 2 years of working experience.
• Preferably personnel specialized in Building Construction - Environmental/ Health/ Safety or equivalent.
• Candidate who possess high experience will be considered for senior role.

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a Quality Assurance Engineer to be part of their QA/QC Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Quality Assurance Engineer:

• Assisting in the research and development of Cement-based mortar formulations, including assessing alternative raw materials.
• Conducting tests on raw materials and finished products to ensure quality compliance.
• Validating product performance against industry standards and internal evaluation criteria.
• Ensuring products meet local regulatory standards.
• Providing manufacturing support, troubleshooting, and process improvement.
• Offering technical service, product trials, and training.
• Maintaining lab safety standards and workplace security.
• Any other adhoc duties as assigned

Requirements:

• Entry level are welcome to apply. Training provided.
• Experience with Dry Mixes is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Quality Inspection:

- Conduct thorough inspections of vehicles undergoing maintenance and repair in the workshop.

- Examine completed work to ensure it meets BMW's quality standards and specifications.

- Verify that all repairs are performed in accordance with repair orders and guidelines.

Requirements:

- Proven experience as a technician or quality control technician in an automotive workshop

- In-depth knowledge of vehicle systems, components, and repair procedures

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Quality Engineer shall be responsible for the following:

a. Involve in understanding the requirements from multiple internal and external stakeholders’ groups and work with the development team throughout development to define and improve the build system quality

b. Review stories or requirement specs and non-functional requirements to ensure that requirements stated are correct, unambiguous and verifiable. i.e. verify that Definition of Done is able to meet every released feature

c. Discuss, analyse and recommend design improvements or corrections to developers throughout the development process

d. Collaborate closely with stakeholders and project team to identify needs and requirements for estimation of testing scope and time frame

e. Develop testing strategy, inclusive of regulatory compliance, create and maintain test plans, identifying test tools, regression test approach, maintenance of test cases and test coverage in accordance with changing requirements, throughout development

f. Create and manage automated test framework whenever possible such as prepare test environment, maintain functional testing script in accordance with changing requirements

g. Conduct Solution integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement

h. Conduct extensive manual functional /exploratory testing, including browser testing

i. Conduct performance and load tests, validate the output and expected outcomes and feedback on improvement required to ensure we have a robust system in place

j. Conduct application performance and security testing to ensure we have a robust and secured system in place

k. Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases

l. Involve in desk check together with the developer to assess if the Solution meets the acceptance criteria before check in

m. Support stakeholders in user acceptance test and track the reported issues to closure

n. Champion quality practices and provide continuous feedback on any quality issues to the development team throughout the development life cycle

o. Basic understanding of the CI/CD pipeline

Job Description & Requirements

• Work closely with the project team on environmental issues such as noise monitoring, pollution, vector control, air pollution, water pollution and drainage, prevention & control of infectious diseases, food hygiene, solid waste management, chemical storage & disposal, and haze response procedure. Ensure compliance with the latest environmental regulations.
• Implement and monitor environmental control programs on site.
• Prepare, submit statutory reports, and maintain documentation for environmental public health requirements on environmental issues.
• Conduct regular inspections and actively be involved in environmental matters on site.
• Enforces all environmental requirements and in-house rules and regulations
• Attend site meetings/ client meetings and prepare weekly reports.
• Liaise with government authorities in relation to safety and environment compliance matters.

REQUIREMENTS:

• Must be registered ECO with NEA
• Must be registered as ECMO under IES
• At least 2 Years (s) of working experience in HDB building construction field
• Work well under pressure and work independentlyEnvironmental control officer

My client, based in Singapore, They are committed in delivering innovative digital entertainment solutions. Their flagship product caters to the global gaming market. Users worldwide engage in popular party games, interactive chats, and karaoke sessions on our platform. Since inception, their products has expanded globally, reaching various regions including Greater China, the Middle East, Japan, Korea, and North America, achieving significant success

Work location: Science Park, nearest station - is Kent Ridge MRT station

Role

• Oversee the development of product risk control business indicators, including monitoring and conducting attribution analysis for risk control business.
• Develop strategies for product risk control, track their effectiveness, and establish a comprehensive risk control data indicator system for the business line.
• Target platform black and gray production users, extract features, devise effective response strategies, and promptly halt illicit activities.
• Demonstrate quick learning and thinking abilities, possess a sharp data insight, structured thinking skills, cross-team collaboration prowess, and a fervent dedication to practical business problem-solving.
• Proficient in data statistics and related professional skills, adept at applying regression, classification, clustering, deep learning, and other machine learning algorithms to address business challenges.

Qualifications:

• Hold a Bachelor's degree or higher, with an interest in mathematical statistics; possess a foundational understanding of computer science or mathematics
• Proficient in commonly used data analysis tools and languages such as Excel, SQL, R, Python, and SPSS.
• Exhibit strong logical thinking, communication skills, reliability, self-motivation, curiosity, and an interest in the internet and data analysis.
• Must have experience in risk control related projects
• Prior experience in payments, AML or content risk related project will be an advantage

APPLY NOW! Interviews are ongoing! Email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Responsibilities

• Develop and implement quality control processes and procedures for trackworkand railway projects.
• Conduct inspections and tests on trackwork components and railway systems to ensure compliance with quality standards.
• Monitor and analyze quality data to identify trends and areas for improvement.
• Collaborate with cross-functional teams to resolve quality issues and implement corrective actions.Manage and maintain the company's quality management system for trackwork and railway projects.
• Develop and deliver training programs on quality control and assurance specific to trackwork and railway projects.
• Conduct internal audits to evaluate the effectiveness of quality systems.
• Support continuous improvement initiatives to enhance overall trackwork and railway quality and customer satisfaction.

Requirements

• Bachelor's Degree in any Mechanical/Electronic/Mechatronics Engineering
• Good understanding in ISO standard for ISO 9000, 14000, and1800
• Railway project experience is a plus.lus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Regularly visit new and existing clients
• Increase client base through cold calling and industry expansion
• Examine and investigate emerging industries
• Offer clients post-purchase assistance
• Communicate with vendors for project sales
• Conduct a fundamental spray demonstration in the testing facility

Requirements:

• Min Nitec in Mechanical, Chemical, Mechatronic or it’s equivalent
• At least one year related outdoor technical sales experience
• Previous sales experience in fluid control products is an added advantage
• Good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking an individual with QA/QC experience in the mechanical trades for the position of QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data center in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will be responsible for assuring the implementation and compliance with the Quality Assurance System and for scope of work related to mechanical items.

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of mechanical systems. There will be a significant amount of “hands on” work understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will provide guidance to other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved mechanical drawings, and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout
• Work together with the mechanical contractors to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans prior to contractual testing and stay ahead of normally scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners / site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC related issues, and create checklists.
• Identify issue and close them prior to punch walk and area substantial turnover date, by working with Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ

Requirements:

• Construction management or technical engineering degree
• Minimum of 5 years of experience in the construction industry
• Strong knowledge of Mechanical, electrical, plumbing disciplines, codes, and regulations

About the role: We are seeking an experienced Epic Systems Quality Assurance Analyst to join our Global Transformation Company. As a QA Analyst, you will play a vital role in ensuring the quality and reliability of our client’s Epic Systems software applications. You will be responsible for designing and executing test plans, identifying, and documenting software defects, and collaborating with cross-functional teams to resolve issues.

Responsibilities:

• Work closely with the development team and end users to understand system requirements and translate them into test cases.
• Design and execute comprehensive test plans to validate the functionality, performance, and usability of Epic Systems software applications.
• Identify, document, and track software defects, ensuring their resolution and retesting.
• Collaborate with cross-functional teams to understand business processes and ensure the software meets the needs of end users.
• Conduct system integration testing to ensure smooth interaction between different modules of the Epic Systems software.
• Develop and maintain accurate documentation of test cases, test scripts, and test results.
• Participate in the continuous improvement of the QA process, identifying areas for enhancement and implementing best practices.

Qualifications & Experience:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 5 years of experience as a Quality Assurance Analyst in a hospital or healthcare setting.
• Deep understanding of Epic Systems software, including modules such as EHR, revenue management, and clinical decision support systems.
• Excellent knowledge of software QA methodologies, tools, and processes.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex software defects.
• Proven track record of designing and executing comprehensive test plans.
• Effective communication and collaboration skills, with the ability to work cross-functionally with technical and non-technical teams.
• Epic Systems certification (preferred).

Skills:

• Outstanding interpersonal and communication skills.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems
• Deep understanding of clinical data validation, reporting, and analysis.
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.

Responsibilities:

• Preparing for, accomplishing, and meeting monthly sales targets
• Create a new customer list using the current clientele
• Able to show to clients while having a rudimentary understanding of BMS and ACMV systems
• Capacity to comprehend the design specifications for the BMS system, which cover a variety of building services like power metering, lighting, ACMV, heat exchangers, and chillers.
• Communicate with clients to create new business and meet with them to offer technical support as needed.
• Pre-sales preparation includes creating project budgets, quotes, and cost estimates, finishing technical specifications, and providing clients with catalogs and engineering data.

Requirements:

• Building Management System / ACMV System Graphics Design Experience
• Maintenance experience is a n added advantage.
• Degree Holder in Mechanical Engineering is ideal
• Previous experience in carrying out onsite inspections of installatons and BMS Control functionality testing and commissioning.

Kindly include the following in your resume:

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Overview: -

• Basic UP $3500 (Depending Relevant Experience)
• 5 Days (Monday to Friday), Office Hours
• Serangoon

Your Responsibilities: -

• Responsible for quality issues from production and IQA
• Handle nonconforming material and follow up with supplier for corrective actions
• Issue and follow up on the Supplier Corrective Action Request (SCAR), review SCAR effectiveness for timely closure and track SCAR log monthly
• Implement the quality assurance plan, mainly on incoming, in process and outgoing inspection

You will need: -

• Min 3 years in quality engineering or in manufacturing
• Min Diploma in Engineering
• Knowledge in GD&T, SPC, FMEA, Control Plans, CPK, GR&R, 8D Report

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

The Opportunity:

• Permanent Role | Island-wide | Salary up to $2500++
• High OT and incentives packages
• Career growth and training opportunities provided

The Job:

• Execute daily pest control activities as per the operational schedule.
• Monitor and promptly address customer feedback.
• Ensure the upkeep and maintenance of all equipment in optimal condition.
• Uses equipment, chemicals, and pesticide/insecticide products
• Performs any other related duties as instructed by the immediate superior

The Role:

• Company vehicle and training will be provided
• NEA Vector Control certificate/Class 3 License would be an added advantage.
• Competitive salary with night shift and OT requirements.

Next Steps

• Prepare an updated resume (including your current salary package, reasons for leaving etc.) and the expected package.
• Apply through this application or drop us an email at [email protected] in MS Word/PDF Copy stating the job you are applying for. We’d love to hear from you!
• All shortlisted applicants will be contacted.

Ethan Lim
EA License No: 91C2918
Personnel Registration Number: R23113796

Our client is a FMCG industry, one of the leading players to provide foodservice. Due to business needs, they are now recruiting a Stock Control Executive to be part of their team for ongoing transformation projects. They are located in the West.

Duties of Stock Control Executive:

• Manage inventory to enhance accuracy and integrity continuously.
• Conduct visual inspections of incoming and outgoing goods at the warehouse.
• Ensure timely processing of inbound and outbound activities to align with company objectives.
• Reconcile inventory between the system and physical counts.
• Monitor and manage expiry dates of products.
• Conduct cycle and annual stock takes accurately and promptly.
• Collaborate with other departments on stock quantity issues.
• Adhere strictly to company procedures and safety regulations.
• Maintain warehouse cleanliness and organization.

Requirements:

• Minimum qualification of O level/ITE/Diploma in Supply Chain/Business Management or equivalent.
• Prior experience in warehouse inventory management will be advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Summary:

• Basic ($2400 - $2800) + AWS + 2-3 months performance bonus + yearly salary increment
• Mon to Fri Office hours
• Working location: Novena / Kelantan Lane

Responsibilities:

• Interviews and provides STI information to patients and advising and safe sex practices and STI prevention
• Contact traces sex partner(s) of patients diagonsed with STIs
• Follow-up on patients who have been diagnosed with STIs or have defaulted treatment
• Contact patients' sexual partners for screening and treatment
• Reviews electronic medical records (EMR) details, follow-up with doctor i/c and codes diagnosis
• Reviews treatment details and updates outcomes
• Provides Medical Scheme information and STI education to brothel keepers and Medical Scheme registrants
• Participates in public health, educational and research activities and projects (such as the HIV ST Project)

Requirements:

• Minimum Diploma in any discipline (preferably in social work)

• Counselling background preferred

• Good interpersonal and communication skills

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Our client is a well-established MNC, market leader in the Water Treatment industry. They are looking for a Quality Control Engineer assist their Quality Control team for the next phrase of their business. They are located in South – easily accessible.

Responsibilities of Quality Control Engineer:

• Conduct quality control audits.
• Organize pre-inspection meetings with clients.
• Create Project Inspection and Testing Plans.
• Draft Project Inspection and Testing Procedures.
• Address client feedback on QC documents.
• Coordinate and schedule QC activities, including inspection notices and factory acceptance tests.
• Manage coordination and scheduling of QC procedures, reports, and documents.

Requirements:

• Minimum Degree in Engineering discipline
• 5 years QC experience in Oil & Gas relevant industry
• Experience in metal welding and piping system inspection

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte Ltd

19C9682

EA Reg. No. R23119064 (Teoh Zini)

AP Quality Engineer / Tester (Salesforce)

Work Location: To be confirmed

Salary Range : $5,000-$7,000

Job Decription

Quality Assurance

1. Design, build and configure applications to meet business process and application requirements.

2. Quality engineer/ tester will develop and execute test plans, automate testing processes

3 Ensure the high quality and reliability of Salesforce applications through testing and continuous integration.

Skills Requirement

1. Salesforce Configuration

2. Requirements Analysis

3. Salesforce Development

· Strong keen interest in software programming for Automation is a pre-requsite.

· Development of PLC coding using RSLogix, TIA Portal/STEP7, GX Works 2/3 and CX Programmer/Sysmac.

. Development of HMI and SCADA using WinCC, FactoryTalk View, Wonderware and Vijeo Citect.

. Familar with Database, C++ and VB or VBA.

. Troubleshooting and debugging of PLC program, HMI and SCADA.

· Maintain good documentation practice.

· Knowledge and/or experience with Batch software, Historians, Dashboard, interfacing with third party systems will be added advantages.

· Must be self-driven and independent, results oriented with minimum supervision required.

· Handle customer specifications, manage stakeholders and maintain project schedule for deliverables.

· Resourceful, organized and maintain good documentation as well as good interpersonal communication skills.

· Willing to travel overseas for assignments at short notice.

My client, based in Singapore, They are committed in delivering innovative digital entertainment solutions. Their flagship product caters to the global gaming market. Users worldwide engage in popular party games, interactive chats, and karaoke sessions on our platform. Since inception, their products has expanded globally, reaching various regions including Greater China, the Middle East, Japan, Korea, and North America, achieving significant success

Work location: Science Park, nearest station - is Kent Ridge MRT station

Role

• Oversee the development of product risk control business indicators, including monitoring and conducting attribution analysis for risk control business.
• Develop strategies for product risk control, track their effectiveness, and establish a comprehensive risk control data indicator system for the business line.
• Target platform black and gray production users, extract features, devise effective response strategies, and promptly halt illicit activities.
• Demonstrate quick learning and thinking abilities, possess a sharp data insight, structured thinking skills, cross-team collaboration prowess, and a fervent dedication to practical business problem-solving.
• Proficient in data statistics and related professional skills, adept at applying regression, classification, clustering, deep learning, and other machine learning algorithms to address business challenges.

Qualifications:

• Hold a Bachelor's degree or higher, with an interest in mathematical statistics; possess a foundational understanding of computer science or mathematics
• Proficient in commonly used data analysis tools and languages such as Excel, SQL, R, Python, and SPSS.
• Exhibit strong logical thinking, communication skills, reliability, self-motivation, curiosity, and an interest in the internet and data analysis.

APPLY NOW! Interviews are ongoing! Email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

We are hiring part timer to assist on audit administrative work.

Period from mid March to early of June.

Welcome to Global Ritz Protection. We protect our clients and security officers. JOIN US TODAY!

· Control Traffic Only

Benefits (Full-Time)

· 5.5 working days only

. Mon-Fri 0930 - 1630, Sat 0900-1300

. Yearly Increment*

· Annual Variable Bonus*

· Annual leave

· Hospitalisation leave

· Work injury compensation

· Childcare leave

*Terms and conditions apply

Location : Mount Elizabeth Novena Hospital

Interested can Whatsapp 80379071

Job Responsibilities:

• Review and assess escalations (SQMS/SOS) from VEMF/Inbound Department to identify, liaise and resolve customer issues completely and promptly.
• Ensure validity of each escalation prior to escalating out to BU/SU and ensure quality of escalation is maintained.
• Liaise with other Business Units (BU) / Stake Holders (SH) to acknowledge, follow-up on actions/feedback requested by customers through various Contact Centre touchpoints and contact customers to resolve requests/feedback promptly within the established service turnaround time.
• Ensures respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.
• Monitor BU/SH’s adherence to rules, regulations and procedures and escalate to respective senior management (when required).
• Handle complaints and ensure all callbacks to address customers’ issues are completed within the timeline promised to or requested by customer.
• Work with BU/SH or within Contact Centre to identify, recommend and support the implementation of various initiatives for the improvement of contact centre processes.

Job requirement:

• Minimum 2 years of experience as a universally trained Officer/manager in UOB Contact Centre.
• Good knowledge in banking/cards process, products and systems.
• Good written and spoken communication skills in English, with the ability to influence and persuade BU/SH and customers.
• Possess excellent telephone, strong interpersonal skills, resourceful and able to work independently and also as a team.
• A strong customer service mindset with good communication and problem solving skills to represent the Bank to customers and general public.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• Have a good problem solving mindset when handling complaints
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.