Job Purpose
You are required to provide underwriting support for all product lines in New Business Underwriting (NBU)
The Job
· Underwrite new applications for life, accident & health and long term care proposals
· Lead a team of underwriters, countersign their work and provide guidance to them
· Provide underwriting advice & support for financial planners through e-booking, emails and phone calls
· Provide critical liaison and build strong business relationship between NBU and distribution channels
· Conduct underwriting training for distribution channels
· Project management, e.g. reviewing underwriting guidelines, reviewing & streamlining work processes to support business operations
· Ensure all department KPIs are achieved
· Continuous Customer Engagement: to keep the financial planners updated on a continuous basis throughout the assessment of new business applications - through phone calls, emails and meetings (if required). This would include sharing details of the queries raised, possible options to expedite case closures and for postponed or declined cases. To ensure that we proactively engage with the financial planners and provide best in class customer service.
· Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
· Highlight any potential concerns/ risks and proactively share best risk management practices
Our Requirements
· Degree with at least 8 years’ experience in underwriting Life, Accident and Health risks
· Non-degree holders who have relevant experience or certification in underwriting may be considered
· Good team player with strong analytical skills & ability to work under pressure
· Good interpersonal and communication skills
· High level of integrity, take accountability of work and good attitude over teamwork
· Take initiative to improve current state of things and adaptable to embrace new changes
About Great Eastern
Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.
We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.
We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.
Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.
To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
