Job Purpose

The incumbant is responsible for improving revenues by reducing bad debt exposure through the direct management of credit terms

Responsibilities

• Efficient Management of Drivers and Corporate Accounts’ Debts
• Ensure the Key Performance Indicators (KPI) of Credit Control are met
• Monitor and control drivers and corporate client accounts’ outstanding.
• Responsible in contacting customers and send reminders to ensure timely payments.
• Negotiate repayment plans with customers and set payment terms and conditions accordingly.
• Conduct aged balance review with Superior and follow up review actions.
• Report and alert any exceptional and delinquent customers and apply appropriate actions to minimize bad debt.
• Prepare daily operation report(s).
• Administer litigation/credit monitoring and screening process
• Ensure compliance with financial policies and procedures.
• Manage and review repossession and external collection agencies’ performance.
• Attend to drivers’ queries and appeals relating to Credit Control matters

Qualifications & Work Experience

• Diploma or other equivalent qualification (Diploma in Business related discipline will be added advantage)
• At least 2 years of experience in credit control
• Prior experience in taxi and/or car rental industries is advantageous
• Candidate who possess a valid Class 3/3A Driving License will be an added advantage
• We seek Mandarin/Malay-speaking candidates as the incumbant will be required to serve Mandarin/Malay-speaking clients
• Excellent mathematical ability
• 5-days work week.

Skills

Technical skills include:

• Proficient in MS Office (especially MS Excel Vlookup, Pivot Tables and functions formulas)

Generic skills include:

• Meticulous and possess strong organising and numerical skills.
• Result-oriented and able to work on tight resources and datelines
• Strong negotiation and writing skills
• Excellent team player
• Customer service oriented with good interpersonal and communication skills
• Ability to work in fast pace and dynamic environment

• Conduct checks on food products, storage(Freezer, Chiller and Ambient) and processing facilities.
• Check on incoming products and conduct receiving.
• Maintain operational hygiene standards in accordance to ISO and HACCP requirement
• Perform daily inspection on sanitation, hygiene, food safety and quality aspects of the factory.
• To work under company QA and assist with related issues.
• Printing Pre-Set Labels for food products
• To Work with Export Co-ordinator on operational requirements for export shipments.

- OT Available. Basic + OT Up to $4000!

- Lunch Provided

- Dinner Provided (if OT)

- 5 1/2 Days Work Week.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer (Performance Testing)

Internal Code: A24005

What will you do?

We adopt an Agile development approach and work towards tech best practices and cutting-edge tools.

We are looking for software quality engineers who are passionate about improving the quality of the Government services provide. You will be part of an in-house team tasked with developing and maintaining the citizen disbursement system.

• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Performance/security testing
• Familiar with Java
• Create, maintain, and improve the automated test framework and test environments.
• Conduct testing on new features and file defects.
• Perform various tests such as manual/functional/performance/exploratory tests support UATs.
• Assist in resolving production cases.
• Participate in all agile ceremonies.
• Leadership experience

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Experience in Python
• Experience in performing API Testing
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration, and continuous delivery
• Experience with open-source automated testing frameworks (Robot, Appium, Selenium)
• Enterprise level testing tools (HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage.
• Excellent verbal communication skills
• Proactive, self-driven and self-motivated

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Purpose:

Assist the development of the SQE department by contributing to the daily QA operation and maintaining the high level of efficiency for all new models and engineering changes. Provide strong impetus to support continuous improvement in view of meeting all relevant KPIs for the company. Provide a framework with clear structure to build on the need to standardise and implement systems for greater clarity and efficiency. Focus on ensuring that good quality is evident in all aspects of production and serving as the extra confirmation for client products.

Key accountabilities:

1. Review the daily operation activities in the control for quality aspects.
2. Focus and ensure that the in process and outgoing quality metrics are met.
3. Execute the scheduled projects within the approved time frame.
4. Prepare and execute WI for the lines and provide training for the operators.
5. Prepare the engineering evaluations for DOE for new engineering changes.
6. Perform daily, weekly and monthly reporting to the customer and management.
7. Perform QA functions and conduct quality investigations and provide CAR.
8. Conduct client's audits and provide CAR for audit findings.
9. Provide and analyse daily line quality KPI and provide improvement plans for the quality aspects on the line.
10. Provide Customer Satisfaction reports on a monthly basis and provide solutions for quality and time factors.
11. Reconfirm and serve as the final judge for all inspection guidance issues seeking customer approval if necessary.
12. Complies with all safety policies and procedures.

Knowledge, Skills & Experience:

1. Degree or Diploma in Engineering (Mechanical or Electrical).
2. Fresh-entry or 1 year experience with quality background.
3. Strong analytical, negotiation, communication and presentation skills.
4. Excellent interpersonal skills with a high level of self-confidence, drive and motivation.

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region.

Job Description

• Ensure accurate recording of daily customer complaints in SAP, following defined standards and coordinating with geographical coordinators.
• Analyze complaint data to provide concise event descriptions and product details, leading investigations and documentation efforts.
• Maintain effective communication with internal staff and global complaints coordinators throughout the complaint resolution process.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock, lost business, and product recall returns.
• Conduct statistical analysis of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions as needed. Identify opportunities for process improvement, engage stakeholders, and participate in audits and training activities.
• Contribute to business improvement initiatives and attend global meetings as necessary to support quality management efforts.
• Complete additional tasks as assigned by the Quality Manager

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent
• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action/ preventive action outcomes

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Permanent position, Salary up to $6,000 with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO standard to be able to understand and manage questions/complaints

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

Job Description:

• Monitor and verify that the Environmental Management Plan (EMP) is adhered to at all times and taking action if the specifications are not followed.
• Monitor and verify that environmental impacts are kept to a minimum during the planning and design and construction phases of the project.
• Conduct surveillance, monthly inspections and detailed audits.
• Compile and complete checklists in order to aid the surveillance and inspection requirements.
• Keep records of all activities/incidents concerning the environment on site and issuing of spot fines for transgression of activities identified in the EMP.
• Recommend the issuing of penalties to the Engineers Representative for contravention of the EMP.
• Prepare and submit a Site Environmental Control Programme and Site Environmental Control Reports to the Occupier of the construction site.
• Identify environmental issues and recommend measures to rectify the irregularities.
• Prepare and submit a Site Environmental Control Report to the Occupier of the construction site.
• Assist the authorities to investigate environmental issues.
• Organise campaigns, training courses and other activities to develop and sustain the interest of workers in maintaining good environmental health standards.
• Any other duties /responsibilities as assigned by the Reporting Manager.

Job Requirement:

• Registered with National Environment Agency (NEA).
• Good knowledge of ECO Scheme and Environmental Laws.
• At least 5 years relevant working experience in construction industry; particularly civil works or in LTA project, or similar scale, complexity and nature of work will be advantages.
• Familiar with Occupational Health & Safety Management System.
• Good team player and able to work independently with positive attitude.
• 6 Days work week - Working location at project site office, Tampines area.

The incumbent will be required to design, control, implement and optimize automation systems and solutions:

• Responsible to support Projects and Operations (90%):
• Participate in development, execution, and deployment of IoT automation Projects or Products.
• Evaluating products to collect data from sensors and integrate that data to the control system and/or platform.
• Perform test and evaluation activities on Process Control System independently or in conjunction with vendors.
• Participate or lead quality or safety investigations and implement any automation solutions resultant from these investigations.
• Provide training to end users on process control system.
• The role includes research and development (R&D) tasks.
• Support the R&D team in Singapore (10%):
• Improve, propose new and support existing and future hardware and automation solutions.

Assurity Trusted Solutions (ATS) is a leading subsidiary of the Government Technology Agency (GovTech), responsible for operating the National Authentication Framework (NAF) and National Certification Authority (NCA) in Singapore. Our organization is dedicated to establishing trust in the use of digital services by providing secure and convenient identity management solutions.

We are currently seeking a highly experienced and dynamic individual to join us in the role of Director, IT Assurance. As the Director, you will play a pivotal role in our mission to enhance Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Provide strategic direction, leadership, and oversight of the IT Assurance function within ATS.
• Develop and implement IT assurance strategies, policies, and procedures to ensure the effectiveness of internal controls and compliance with regulatory requirements.
• Lead and manage a team of IT audit professionals to conduct independent assessments of the design and operating effectiveness of internal controls and risk management systems.
• Deliver timely and high-quality IT assurance reports to senior management and stakeholders, highlighting key findings, risks, and recommendations for improvement.
• Collaborate with cross-functional teams, including technology, compliance, and legal departments, to drive continuous improvement in IT governance, risk management, and compliance practices.
• Stay abreast of industry trends, emerging risks, and regulatory requirements to proactively identify areas for improvement and respond effectively to changes in the IT risk landscape.
• Provide strategic advice and guidance to senior management on IT risk and assurance matters.
• Foster a culture of continuous learning and development within the IT Assurance team, promoting professional growth and expertise in IT audit and assurance.
• Build and maintain strong relationships with internal and external stakeholders, including auditors, regulators, and industry peers.

To succeed in this role, you will ideally have:

• Minimum of 15 years of experience in IT audit, IT risk management, or a related field, with at least 7 years in a leadership role.
• Professional certifications such as CISA, CISSP, or CRISC are highly desirable.
• In-depth knowledge of IT governance frameworks and standards, such as COBIT, ISO 27001, and NIST Cybersecurity Framework.
• Strong understanding of regulatory requirements related to IT risk and compliance, particularly in the financial services or government sectors.
• Proven track record in developing and implementing IT assurance strategies, policies, and procedures.
• Experience in managing and conducting IT audits, risk assessments, and control evaluations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proactive mindset and ability to drive change and innovation.

If you are a seasoned IT Assurance professional looking for an exciting opportunity to make a significant impact, we invite you to join us at Assurity Trusted Solutions.

We offer a competitive remuneration package and opportunities for professional growth and development. Interested applicants are invited to submit their resumes to us.

Note: Only shortlisted candidates will be notified. All applications will be kept strictly confidential and used for recruitment purposes only.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Phyton, or similar.
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Mission

• Plan and implement the Project Quality Management System (PQMS) activities within the project and organization.
• Plan and ensure the project Quality Control (QC) activities implementation
• Report Quality information and data about Project in line with Corporate Guidelines
• Act as focal point for quality related matters within the project and in liaison with external entities.
• Act as Auditor Lead for ISO matters.

Major Duty and Tasks

• Ensure the definition and implementation of the PQMS and the identification, preparation and distribution of needed Project Quality Plans and procedures in accordance with the Company and External Parties Quality Management System (QMS)
• Ensure that the integrity of the Company QMS is maintained when changes are made to the system for the project
• Ensure that the correct implementation of the Project QMS is checked and monitored through the planning of quality audits
• Ensure that the correct implementation of planned quality audits, taking in account all project processes, including the issue of relevant audit reports
• Ensure, within the project organization, the planning of activities aimed at promoting the applicable Contractual Quality Requirements
• Conduct external audit to Vendors and Subcontractors QMS and ISO requirements
• Ensure, within the project organization, the planning of activities aimed at promoting the applicable Contractual Quality Requirements
• Plan and allocate Quality resources to the various area of the project, managing them in liaison with involved Quality functions
• Support the Project Manager in relations with the Client and with the Authorities responsible for quality matters
• Participates to Project Management meetings, to ensure coordination between Quality activities and Project Management activities
• Ensure the preparation and issue of QC specifications for the works, coordinating and agreeing the checks by the Technical Departments and Client
• Ensure the issue of quality requirements to be incorporated, in the contractual documents, with Vendors and Subcontractors and organizations in charge of works
• Ensure the Site QC activities implementation, including the monitoring of QC management tool updating
• Ensure management of nonconformities
• Promote appropriate actions in order to prevent or eliminate potential non-conformities and their causes
• Ensure the management of Cost of Non Quality process
• Ensure knowledge and awareness of Quality requirements within the Project Team, also performing Quality Training activities
• Collect and analyse project quality data also to organize and lead the Project Quality Management Review
• Ensure the management of lessons learned process
• Ensure Customer satisfaction process implementation
• Report Project information and data to Company's Quality Manager by means of Corporate methodologies and tools and keep the Project Quality Reporting tools updated.
• Providing leadership, mentorship, and direction of all QA/QC personal.

Additional Requirements

• Ability to read PID’s and Isometric drawings.
• Understand NDT techniques.
• Experience with Ferrite and PMI techniques
• Knowledge of WPS/PQR activities
• Knowledge of Painting
• Familiar with AWS/ASME/ANSI codes and standards
• Experience with general Oilfield fabrication products
• Maintain the required test records and update accordingly.
• Conduct incoming and outgoing inspection activities such as inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
• Monitor the welding, NDT and etc activities.

Requirements:

• Diploma/Degree in relevant/related fields
• Min 10 years of QC inspection experience for Water, Oil and Gas fabrication
• Inspection Qualifications eg: CSWIP or equivalent
• Able to communicate with various level of people
• Good in verbal and written English
• General computer knowledge is essential (MS word, excel, powerpoint, MS outlook)
• Willing and able to travel overseas

Job Description:

• To ensure electrical, instrumentation and control engineering technical scope performance meeting the project specification, budget and stakeholder expectation.
• Identify and responsible the electrical, instrumentation and control engineering deliverables.
• Responsible the electrical, instrumentation and control engineering change order and meeting the delivery lead time and stakeholder expectation.
• Able to read and implement the project technical specification to the project deliverables.
• Attend client/ consultants meeting for technical clarifications and related activities.
• Facilitate the generation of the control, electrical and instrumentation engineering risks and mitigations for the project risk register.
• Manage the electrical and instrumentation package vendors and review vendors’ quotation
• Ensure CIE engineering is completed accurately within schedule and budget
• Conduct FAT/SAT and equipment troubleshooting
• Prepare panel drawings, circuit drawings and all electrical documents
• Prepare instrument data sheets and instrument list
• Prepare automation engineering documentation such as functional description specifications, control philosophy, control system architecture
• Design of Electrical & Instrumentation panels based on water and wastewater treatment process requirements (focus on RO & MBR applications basis)
• Identify instruments, electrical equipment and components to procurement.
• Any other duties commensurate with the role.

Requirements:

• Degree in electrical engineering, electrical and electronics engineering, control and instrumentation or related fields
• Experience in water and wastewater treatment projects a plus
• 5 years and above experience.
• Experience in the industries standard, NORSOK, NEK, PSA, IEC, BS & etc. and hazardous areas classification.
• Willing to travel overseas
• Good verbal and written communication skills in English
• General computer knowledge is essential (MS word, excel, PowerPoint, MS Outlook).

The role sits within the Operations COO organisation. We are a dynamic, global and diverse organization focused on regulatory controls for Markets Operations, which has a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs. Our Operations groups are core to the success of the Markets business and have a significant impact across the lifecycle of a Trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. Markets Operations have a Client Relationship Group dedicated to overseeing the group service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.Market Ops Digitization and Implementation group works alongside our Operations teams delivering automation solutions to solve operational challenges. We partner with Citi’s innovation labs to drive optimization and overall play a pivotal role in enabling us to transform to achieve our target operating model.Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design, and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risks, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm and our reputation.We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimise and streamline processes and drive strategy across our industry.

Team Overview: Markets Operations Regulatory & Control is a newly created centralized team responsible for oversight of regulatory functions. The vision is to implement a best-in-class regulatory control framework focused on risk reduction, process improvement, ensuring consistency and transparency of all regulatory matters impacting Global Markets Operations.The target operating model consists of 4 key components:

• Regulatory Quality Assurance (QA) – Proactive execution of risk-based QA reviews to identify gaps and partner with the Market Operations teams to remediate any identified gaps
• BAU Regulatory Control – Monitoring of regulatory control exceptions and partnering with the relevant stakeholders to identify and remediate root causes at source
• Regulatory Change Management – Drive and implement various regulatory change and remediation programs for Market Operations; execute a robust change management framework to allow for the regulatory impact of operational and technology changes to be adequately assessed
• Regulatory & Legal Entity Governance – Oversee all aspects of regulatory and legal entity governance including but not limited to issue management, regulatory interactions, and the implementation of adequate governance forums to drive accountability and transparency

Job Purpose: This is a newly created role where the candidate will lead and contribute to initiatives in Asia across regulatory quality assurance, issue management, audit/reg exam and transaction oversight.Specifics of the role include:

• Plan and execute quality assurance reviews for identified regulatory reports and processes
• Execute regulatory strategy for Market Ops across teams in Asia in partnership with SMEs/leadership team
• Evaluate teams’ compliance with regulatory reporting framework through both broad-based and targeted reviews
• Liaise with the SMEs to agree on required remediation, monitor completion of actions and adequacy of remediation to mitigate the identified risk
• Aid adoption of regulatory framework governance across teams in Market Operations
• Produce management reporting on issue management assurance reviews
• Co-ordinate responses for regulatory exams/audits as needed
• Investigate issues/breaches occurring in the region and provide counsel on remediation plans

The role provides a range of opportunities to impact and influence the overall target state design and implementation of our strategic transformation priorities including:

• Implementing best practices and global consistency, simplifying & standardizing processes, and flows
• Opportunity to learn and acquire expertise across a range of products and asset classes
• Significant interaction with a wide range of stakeholder groups and senior management to help drive the agenda

Key Responsibilities: Organizational Oversight:

• Maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Developing an effective control framework that fully meets Audit, Compliance and Regulatory requirements; contributing to the delivery of periodic presentations to external regulators as required

Transformation to Target State:

• Review our suite of controls and suggest change to uplift the risk profile throughout the Organisation and its products
• Drive standardization of controls across regions and suggest opportunities for harmonisation across teams
• Implement plans and execute vs milestones ensuring we meet deadlines and regulatory commitments
• Ensure our infrastructure and tools meet the needs to manage risk. Develop and suggest operating model changes to pivot Operations towards digitization and a robust control environment

Story Telling:

• Help drive comprehensive risk KPIs/Metrics by Legal entity for senior executive consumption – for each product and function, working in close partnership with the product Leaders
• Analyse risk metrics for trends and lessons learnt
• Partner with the Ops product leaders to understand and update process flows, challenges and potential solutions and present opportunities to senior Management
• Articulate solutions vs current state for digitization, automation, low code solutions and straight through processing

People Agenda:

• Contribute to a culture of continuous improvement and cultivating a robust service and control environment
• Engage with our people and contribute to the development of effective and diverse teams across a global footprint
• Coach and mentor our people. Champion diversity and inclusion to create a working environment which allows our people to thrive and excel

Skills & Qualifications:

• BS/BA degree or equivalent work experience
• Relevant experience in a related operations role with commensurate product knowledge and risk/audit experience
• Expertise in SQL and Python preferred
• Excellent verbal, written, and presentation skills. In particular, demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally as needed to support strategic goals.
• Strong risk management and control mindset
• Self-reliant, good problem solver, results oriented
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Demonstrated ability to succeed in a complex organization where the ability to discover and internalize diverse stakeholder goals is critical to brokering solutions that are in the best interest of Citi as a whole

Position Summary

Responsible for quality assurance and compliance check in software/turnkey system development and to maintain ISO9001 standards, etc. Will work with project teams to develop test methodologies, test plans, test cases and coordinate test activities for the mission-critical safety and security surveillance systems. Incumbent roles and responsibilities also include reviewing, implementing and auditing company-wide policies and processes for all departments to ensure that policies and procedures for all departments in the Company are adequate, up-to-date, complied with, that there are sufficient internal controls and checks and balances in place to minimise and/or manage risks to the organisation.

Main Responsibilities

• Plan and work with Project Managers/Product Managers on the quality processes for the entire project from requirements to installation and maintenance
• Provide QA/QC support, testing and quality audit to projects and functions assigned
• Provide Configuration Management, Release Management support to projects
• Contribute to the implementation of the organisation-wide quality goals
• Ensure compliance to all established, approved written procedures are in compliance with ISO9001 and CMMI Level 3-5
• Plan and conduct internal audits, liaise with external auditors, coordinate beween internal users, senior management and external parties
• Identificatio of and communication with consultants of audit preparation
• Provide administration support services
• Enhance document control system in term of change control and configuration management
• Conduct cross functional internal audit
• Integrate project management and quality management system
• Conduct gap analysis of current iQMS in meeting CMMI level 3 & 5
• Report project status and issues
• Manage and execute project as directed by Supervisor
• Conduct internal Audits ISO9001 and CMMI
• Conduct internal Quality Training
• Maintenance of ISO9001 and all Q&E documents
• Travelling maybe required from time to time

Other – Perform other duties as are requested from time to time

Skills and Experience

· Preferrably at least 1 year of relevant experience

· Candidate must be willing to work under tight project schedule

· Experience in quality management system experience. CMMI experience preferred

· Experience in establishing QMS

· Experience in software and system test using software test and management tools

· Analytical thinking, problem solving, value engineering, project management, team player

· Well-versed in:

• Microsoft Office / Project
• Capability Maturity Model Integration (CMMI)
• ISO 9001
• CMMI
• SDLC methodologies and application
• Oracle Primavera

Minimum Qualifications

· Min. Degree in Engineering, Science, Quality Management, or equivalent

Attributes

· Good technical writing and presentation skills

· Excellent written and verbal communication skills

· Critical thinking and problem-solving skills

· Strong interest and awareness of new technologies

· Proactive with good time-management skills

· Good interpersonal, analytical and communication skills;

· Ability to:

• Multi-task, prioritize activities, work independently and calmly under pressure
• Interact positively, clearly and professionally with peers, customers and vendors
• Anticipate and take proactive actions

The Ideal Candidate

· You possess big picture thinking and a willingness to learn and dive into unfamiliar systems and resolve complex issues both from a business and technical perspective

We seek an individual with QA/QC experience in the electrical trades for the position of QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data centre in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will ensure the implementation and compliance with the Quality Assurance System and the scope of work related to electrical items. 

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects and deep knowledge of electrical systems. There will be a significant amount of “hands-on” work in understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will guide other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved electrical drawings and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations and project closeout
• Work together with the electrical contractors to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans before contractual testing and stay ahead of typically scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in the resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners/site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC-related issues, and create checklists.
• Identify issues and close them before punch walk and area substantial turnover date, by working with the Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ
   

Responsibilities:

• Ensure compliance with industry regulations and perform quality inspections.
• Conduct measurements and tests on products, calibrate equipment and identify production irregularities.
• Prepare, review and revise testing procedures or MSOP for the part’s measurement.
• Perform dimensional assessments of products to ensure dimensions meet drawing specifications.
• Document results, prepare inspection reports and perform simple data analysis.
• Follow up with Production on quality issues to resolution through corrective actions.
• Assist in NPI parts inspection, generate report and perform sample evaluation.
• Maintain equipment calibration according to metrology standards and monitor functionality.
• Prepare and update Work Instructions and conduct measuring equipment training.
• Ensure approval samples are properly identified and recorded in the Master list.
• Identify areas for quality control improvement.

Requirements:

• Possess relevant experience as a quality technician.
• Proficient in Microsoft applications, including Microsoft Excel and Word to prepare the inspection record.
• Capable of operating and programing automated measuring equipment (CMM, Optical Measuring equipment etc)
• Possess the ability to analyze and interpret technical information (understand GD&T, blueprint reading etc)
• Able to communicate effectively with both internal and external personnel.
• Able to work independently with minimal supervision.

Responsibilities:

• Picture taking of non-conformance part for Transit and Non-Transit audit for Asia manufacturing facilities and internal qualifications.
• Prepare and publish Transit and Non-Transit audit report for Asia manufacturing facilities.
• Prepare and publish internal qualification report.
• Collect and compile data as and when requested by QC department.
• Ensure quality record at QC/QA are properly filed, stored, identified and disposed per documented procedure.
• Assist in the process, distribute, upkeep and maintain quality management system documentation at Document Control Centre (DCC), if required.
• Perform data entry for incoming inspection records.
• Control and upkeep stationery for QA department.
• Observe safety and housekeeping at work area.

Requirement :

• Diploma Holder / NTC 2 or NTC 3
• At least 2 years of relevant experience
• Working in manufacturing environment will be preferred
• Able to work in a fast-paced environment
• 5 days work week (8.15am to 5.15pm)
• Transport pick-up at Bedok MRT station

We are seeking an individual with QA/QC experience in the mechanical trades for the position of QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data center in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will be responsible for assuring the implementation and compliance with the Quality Assurance System and for scope of work related to mechanical items. 

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of mechanical systems. There will be a significant amount of “hands on” work understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will provide guidance to other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved mechanical drawings, and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout
• Work together with the mechanical contractors to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans prior to contractual testing and stay ahead of normally scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners / site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC related issues, and create checklists.
• Identify issue and close them prior to punch walk and area substantial turnover date, by working with Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ
   

Responsibilities

• Production of access cards – OLAE requests.
• Act as programmer for access control operations
• Emboss / print / affix applicant image on access cards.
• Pack cards for distribution.
• Record daily inventory of return of access cards.
• Manage and respond timely on helpdesk requests and emails.
• Perform any access control related tasks assigned by managers or team lead.
• Liaison with business units and building landlords on access card matters.
• Requisition of access control consumable and office supplies.
• Overseeing maintenance for card printer.
• CoB and Emergency – participate in CoB / Call Tree exercise and testing.
• Other responsibilities as assigned by the CSIS.

Qualifications

• Tertiary education in any discipline.
• At least 5 years of relevant experience in managing security access control systems, general office administration, record management and customer service.
• Knowledge in security systems would be an advantage.
• Possess high level of integrity.
• Strong Command of English.
• Good written, verbal, analytical, interpersonal and presentation skills
• Proficient in Microsoft Office application, i.e. Word, Excel, PowerPoint, etc.

Please indicate in your profile your expected salary as you apply. Thank you.

We are seeking an individual with QA/QC experience in the steel trade for the position of QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data center in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will be responsible for assuring the implementation and compliance with the Quality Assurance System and for scope of work related to the structural steel items. 

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of steel structural systems. There will be a significant amount of “hands on” work understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will provide guidance to other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved steel drawings, and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout
• Work together with the contractors to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open CSA quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans prior to contractual testing and stay ahead of normally scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners / site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC related issues, and create checklists.
• Identify issue and close them prior to punch walk and area substantial turnover date, by working with Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ
   

We are seeking an individual with QA/QC experience in the Design for Manufacturing and Assembly (DfMA) or Prefabricated Prefinished Volumetric Construction (PPVC) for the position of QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data center in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will be responsible for assuring the implementation and compliance with the Quality Assurance System and for scope of work related to DfMA/PPVC items. 

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of DfMA/PPVC methods. There will be a significant amount of “hands on” work understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will provide guidance to other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved drawings, and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout
• Work together with the contractors and factories to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans prior to contractual testing and stay ahead of normally scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners / site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC related issues, and create checklists.
• Identify issue and close them prior to punch walk and area substantial turnover date, by working with Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ
   

Support our team in operational tasks

• Monthly Key Performance Index updating.
• OES & IAM complaint register updating & follow up.
• Support in maintaining related internal processes and systems.
• Support in Digitalization and Automation transformation activities.

Be in charge of your own projects

• Standardize data collection for specific Quality management aspects and prepare for further analysis.
• Work on new idea /concept on data and process automation.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm.  We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk & Control Officer- Global Assessment Unit coordination - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in, Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed.  Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk & Control Officer- Global Assessment Unit coordination - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.
• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

About the Role

As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:

• Check email daily in order to receive inspection documents and guidelines;
• Attend inspections on time and communicate with supplier in a professional way;
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures;
• Fulfill inspection reports according with company procedures and time lines.